Do the NBN people knock on your door to install the connecting unit for NBN?
Do the NBN people knock on your door to install the connecting unit for NBN?
No, at least for single dwelling units you have to order a connection with an ISP, who then organise an appointment time with you for NBNCo contractors to come and do the hardware installation.
For apartments/MDUs, the process can be slightly different I think.
I'm in 3BRU-04 and it appears that all the nearby FDH cabinets have been labelled except the one in our street. Any ideas as to what this implies?
I'm in 3BRU-04 and it appears that all the nearby FDH cabinets have been labelled except the one in our street. Any ideas as to what this implies?
The FDH cabinets are the brown Colour boxes?
Yes, the brown street boxes.
Yes, the brown street boxes.
Is that the final indication that everything is okie to go ahead?
Cos they were all here fixing that on Wednesday and then disappeared after.... Hopefully it's a sign to be switched on soon!
They came (last Friday), they saw, they said our conduit (to an old terrace house) was rubbish, they left us, still unconnected.
I think the Telstra man has to be persuaded back, to clean out out conduit.
I imagine that's like a vascular surgeon cleaning out the cholesterol deposits from my arteries. But I'm talking from a standpoint of pure ignorance (about either procedure, really), and just hoping for the best.
They came (last Friday), they saw, they said our conduit (to an old terrace house) was rubbish, they left us, still unconnected.
Yep, very standard fare for Brunswick/Carlton areas! Hope you don't have to wait too long.
So I'm in West Brunswick, in the northern part that is only on the "three year plan". (Because we're on the Moreland exchange I guess, not the Brunswick one)
With the Liberal party axing the FTTP NBN, but honouring existing NBN roll-out contracts, I wonder what this means for me? Are places on the 3-year-plan roll-out going to have their contracts honoured?
Everything seems to have gone all quiet
All the box on the street are fixed but the cables parallel to our street are still dug up and walled off( presumably leading to my area)
On the website, it says Telstra remediation.
I presume that's related to this?
Lots of noise and action on South Daly st today.
Some big white conduit going in. Lot's of diggers.
Lots of noise and action on South Daly st today.
Some big white conduit going in. Lot's of diggers.
Similar situation over here in B.East. Clarke Street partially closed to traffic, lots of diggers etc.
Similar situation over here in B.East. Clarke Street partially closed to traffic, lots of diggers etc.
Still wishing some of those diggers would be allocated to dig a trench (spray painted and all marked out by the NBN planning team, 6 months ago) which I feel should have been done at the same times as the fibre was LAID months ago.
Good to see the building continuing, dont get me wrong.
Just seems idiotic that all the resources seem to be devoted to continuing the rollout rather than having a team that you dont have to wait 7 weeks for (and counting) to do something that should have been done at least 2 months ago i.e actually connect people.
Hmm... The pit holes are closed.... Hopefully Soon!!!!
Mine now says trial and awaiting activation
Wondering which company do people recommend for NBN?
I don't really want a 24 month contract-
Also would like good customer service eg. exetel is all online based, not vey helpful when I useed them for my internet previously
any recommendations would be greatly appreciated
!
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Smolt...
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I'm in 3BRU-04 and it appears that all the nearby FDH cabinets have been labelled except the one in our street. Any ideas as to what this implies?
This particular FDH/FSA has not been handed over by Transfield for QI by NBN, once QI is completed it will then be set for Activation!
So I'm in West Brunswick, in the northern part that is only on the "three year plan". (Because we're on the Moreland exchange I guess, not the Brunswick one)
With the Liberal party axing the FTTP NBN, but honouring existing NBN roll-out contracts, I wonder what this means for me? Are places on the 3-year-plan roll-out going to have their contracts honoured?
From what I hear. the existing 3 year roll-out contracts will most probably be honoured.
Wondering which company do people recommend for NBN?
I don't really want a 24 month contract-
Skymesh are running "2 months free" and only have 30 day contract. Service is good. Hard to top IINET / Internode but, give Skymesh a go.
Skymesh are running "2 months free" and only have 30 day contract. Service is good. Hard to top IINET / Internode but, give Skymesh a go.
Where is this please? Don't see it On their website
Where is this please? Don't see it [on the SkyMesh] website
I believe they may limit the free trial to the first lot of customers who respond to a new mailout, as I recall the flyer that I saw. Not sure.
But another point from their website is their offer to match any competitor's deal.
I called Skymesh last Friday (27th) not knowing anything about their 'free 2 month trial' and was told about it when I called them.
It's a sweet deal on the surface, 2 months free, with 200gb plus 200gb (not sure what speed) with a VoiP phone (and the associated phone calls) and a router.
You agree that you will not disconnect your existing phone and internet during this period, I'm not sure why, maybe because it is a brand new area and is prone to 'spikes' of service (this is a guess). So it's not really a free service, I'm still paying for my current connection until I agree with Skymesh to 'turn on' my full service (in 60 days).
You agree that you will not disconnect your existing phone and internet during this period, I'm not sure why, maybe because it is a brand new area and is prone to 'spikes' of service (this is a guess).
Hi CowboyJohn,
It's not that. We now very confident in the quality of NBN Fibre services, however we ask customers not to cancel their existing landline and ADSL2 service just in case they aren't happy with their new NBN Fibre Service ... or SkyMesh for that matter.
There's a significant financial penalty to reconnect a landline (and port the number back) and apply for a new ADSL2+ service, not to mention having to enter into a new ADSL contract. We'd prefer that customers are happy with NBN Fibre before they burn their ADSL bridges. But we're not the CIA, so we have no way of knowing what customers do with their existing services.
So it's not really a free service
We certainly don't charge for the services that we provide during the 60-day free trial.
I'm still paying for my current connection until I agree with Skymesh to 'turn on' my full service (in 60 days).
If you find that you're happy with your new SkyMesh NBN Fibre Service (and VoIP), you have the option of selecting a Plan and ending the trial early. You can port your landline number across to your VoIP service as well. We're very customer-oriented and give you lots of flexibility.
Thanks, Paul
If you find that you're happy with your new SkyMesh NBN Fibre Service (and VoIP), you have the option of selecting a Plan and ending the trial early.
Thanks Paul, that's good to know.
So far the service I have received from SkyMesh has been perfect. I'll keep the thread informed with how the install goes on Friday, and how my SkyMesh service goes after that.
Oh no... my planned remediation date to fix the fact that the fibre doesn't actually make it to my pit has just slipped over a month... from the 4th of October, tomorrow, to the 5th of November... when will this end?!
It's looking it'll be at least three months from my area going live and placing the order with iiNet before I actually get connected at this rate :(
For the curious, my timeline so far:
21st August: 3BRU-05 area goes live online, I call up iiNet and order a connection
28th August: First installation appointment, contractor determines the existing conduit is unusable
30th August: Civil works guy comes to dig up the front yard and install new conduit (super quick turnaround!)
9th September: Second installation appointment, contractor drills hole through front wall of house to pass through fibre, then determines that there's no fibre in my pit, and no way to get it from the adjacent pit as the pipe between the two is entirely blocked by a 100-pair cable. Wouldn't install any of the equipment without the fibre being available.
10th September: I was informed that the expected civil works to get the fibre to my pit are scheduled for the 3rd of October (almost a month's wait)
2nd October: Informed that the civil works have been delayed for more than another month... to the 5th of November (!)
If they're not delayed again, I assume I'll get a call around the 6th of November scheduling another install appointment a week or two later, and then fingers crossed I might be up and running around the 15th, but who knows what'll happen!
Just a word of warning to anyone who gets excited when their area goes purple on the map � there might still be quite a wait, particularly in tricky brownfields areas like Brunswick and Carlton North.
Well, the southern bit of 3BRU-04 has gone live (along with a couple of other pockets) � except my MDU and others in the street, which is still showing as 'construction commenced' (even though the PCDs are installed in mine)... Nooooo... :-(
Well, the southern bit of 3BRU-04 has gone live (along with a couple of other pockets) � except my MDU and others in the street, which is still showing as 'construction commenced' (even though the PCDs are installed in mine)... Nooooo... :-(
Sweet, actually a few bits and pieces up the top of 04 just lit up too!
Just rang NBN and was told they may need to do more testing etc. All I can say is: hurry up!!!
No NBN for me, the instillation man says that I need a sparky to run some fibre for me, apparently if the job is not easy and straight-forward it becomes 'too hard'. Maybe because it is Friday afternoon too?
He said he could do it if I just wanted 1 box outside on the side of the house and then 2 (ugly) boxes mounted in the front room on a wall, but they were so damn ugly that even my desire to have high speed internet was not enough to overcome what it would look like, so now I'm going to run the fibre myself!
My 'comms' cupboard is upstairs, a cable needs to be run through the roof, it's a one hour job if somebody can tell me what I need to run?
I checked ebay (I need about 20m) do I want multi-mode or toslink (or something else)?
Sweet, actually a few bits and pieces up the top of 04 just lit up too!
Yep. The area around Jewell Station / Sydney Road � Brunswick and the area around CERES � http://www.ceres.org.au/
Also a large area around Carlton Gardens and the area around Rathdown Street / Lygon St Carlton (City end).
Welcome to the NBN. The Purple map has spoken.
Umm: the NBNCo installers came to the house, didn't like it much and now they say we have an 'External Network Shortfall' with a planned remediation date that's still a month off.
Ugger! Expecting a more immediate fix, I've been postponing a couple of iOS 7 downloads, as well as 50-odd apps each for three iPhones.
Even our 2 Mb/s ADSL would have finished those downloads by then. Better get started�
He said he could do it if I just wanted 1 box outside on the side of the house and then 2 (ugly) boxes mounted in the front room on a wall, but they were so damn ugly that even my desire to have high speed internet was not enough to overcome what it would look like, so now I'm going to run the fibre myself!
My 'comms' cupboard is upstairs, a cable needs to be run through the roof, it's a one hour job if somebody can tell me what I need to run?
I checked ebay (I need about 20m) do I want multi-mode or toslink (or something else)?
I know you have been told this elsewhere � but don't! I've had experience with fibre; helped with a rollout of a fibre network even. The best advice I can give anyone is don't DIY.
I can not for the life of me imagine who gave your installer this idea, but just wow.
SMOF and the various connectors? No. Just no.
Umm: the NBNCo installers came to the house, didn't like it much and now they say we have an 'External Network Shortfall' with a planned remediation date that's still a month off.
Ugger! Expecting a more immediate fix, I've been postponing a couple of iOS 7 downloads, as well as 50-odd apps each for three iPhones.
Even our 2 Mb/s ADSL would have finished those downloads by then. Better get started�
Your response is becoming a common theme in this older area.
I'm on Canning street and had much the same response as you. The September remediation date came and went and I was advised a late October date just before the September date hit.
In my case the Fibre pit (the one closest to the road) does not service my communications pit (the one closest to the house, that has your telephone cable etc in it) with the fibre as it should.
I think theres a fair bit more work to do on Canning street by the crews who laid the fibre and built the new pits. In walking the dog I'm yet to see any recent examples of asphalt cutting to get fibre from fibre pit to comms pit. I'm pretty sure I'm not the only one whose fibre runs past his house but not actually to it.
Hi all, just got notified that my rental property near CERES is live, now I just have to work out tenant, landlord issues.... Very excited.
I know you have been told this elsewhere � but don't! I've had experience with fibre; helped with a rollout of a fibre network even. The best advice I can give anyone is don't DIY.
I can not for the life of me imagine who gave your installer this idea, but just wow.SMOF and the various connectors? No. Just no.
Thanks for your reply however now I am stuck, what do I do and how can I move this forward?
I called Skymesh and the installer only raised that there is an issue with the conduit between the footpath and my house (this is getting resolved 'before Nov 7'), however he did not mention that there was an issue laying the fibre in the house.
Skymesh have apparently raised an issue with NBN but so far I have heard nothing (3 days).
PS. I'm happy to move this to another thread however this may be interesting to other residents of brownfield sites. Let me know if you want me to move this to another thread.
PS. I'm happy to move this to another thread however this may be interesting to other residents of brownfield sites. Let me know if you want me to move this to another thread.
I reckon you're right posting it here mate. Lots of heritage frontages, ancient terrace houses, & degraded pits in the brunswick & carlton rollout areas will be having similar issues (hopefully not too many.)
Skymesh have apparently raised an issue with NBN but so far I have heard nothing (3 days).
I got a call from Skymesh late yesterday afternoon, I was told that the only thing I can do is that next time I make a booking for the install (after the conduit is fixed) I need to highlight what happened last time and they will ask NBN for somone not so ...... lazy(?)
The issue is that he did not list that there was any problem with the install, only with the conduit, which I guess means that he is hoping that someone else will get this job and not him.
He told me he likes working in Bundoora, where everyone has a garage that he can just install all 3 boxes into.
Just been walking around the streets of North Carlton this morning, having a bit of a stickybeak and seeing who's been more lucky than me in getting their NBN installed since the area went live in September! Spotted a couple of installs already, a lot of fun stuff with running the conduits in odd places in the old Victorian terraces etc � but who knows how many other applications have been delayed due to inaccessible conduits or fibre not run to the pit. It's certainly no Bundoora, that's for sure.
He told me he likes working in Bundoora, where everyone has a garage that he can just install all 3 boxes into.
This interests me. Can anyone confirm this 3 box thing? A friend of mine was in the initial trial roll out and he just has one box, and the terminator.
I saw them doing something in the pits in Parkville Gardens yesterday. Today they are gone again
I took a walk around Carlton north today. The part that's been active for about three months.
I saw only one NTD on a terrace house. And that one looked like it was only half installed with conduit poking out.
It was surprising to see so little sign of NBN installations in the area. There were possibly some others hidden on the sides of houses etc. Or others not visible from the street.
I wonder what the take up rate is for the area. It's probably very low.
I jumped on the chance to install on day one. But perhaps others are on 2 year adsl Bigpond contracts, don't need 100/40 Internet, happy with 6/.5Mbps ADSL, have 3G prepaid or just don't care or value the service. Or they could be awaiting connection appointments.
The demographic of the area can afford the extra few dollars per month for a world class fibre product � but it just surprises me.
I think Conroy or NBN mentioned a ideal connection rate of around 11-14% in Brunswick a few years ago.
Even a cafe with a Internode powered hotspot in the area is still on ADSL.
Perhaps given time....
Well, I signed up almost three months ago when the area went live, and I'm not connected yet with no hardware installed... maybe many others are in the same boat.
Well, I signed up almost three months ago when the area went live, and I'm not connected yet with no hardware installed... maybe many others are in the same boat.
Geez that's a pretty dire state of affairs. I'd have probably contacted the TIO by now unless they had a reasonable excuse. � and depending on who 'they' actually is.
I'm in a townhouse, got the PCD outside the place but coming up not ready.
NBN just replied, because it's an MDU it's gonna take longer, but standalone houses in 3BRU02 are ready to roll.
Perhaps given time....
I think a lot of is just awareness, or perhaps more accurately, 'understanding'. I'm in Carlton North (Fenwick Street � still orange) and have many sharehouse friends in the area. All educated inner city types. Most know of but don't really 'get' the NBN, and so do nothing. I've been talking to them all about it, and now have 3-4 houses that are in the process of signing up. It can be harder in sharehouse + rent situations though.
As people's plans roll over or expire, and as they experience it at a friends place etc I'm sure the take up will increase.
I've finally got my mixed residential/commercial MDU install underway, after 3 or 4 months of wrangling with NBN and Downer. Took four site visits, and the project has been on and off hold three times.
Some of the civil works have started (some conduit run etc), so it's getting closer
I have been watching this forum with interest. We have just moved into a place on Brunswick Road, Brunswick West. We have not installed ADSL waiting for the NBN.
Yesterday we received a letter from our body corporate saying the NBN will be installed at our place sometime between 30 October and 24 December. We don't have to be home for the install.
Pretty quiet in 3bru-04 all last week, didn't see any activity down my end. With a little over a week until the end of October I doubt I'll be receiving my packets via photon before next month.
Pretty quiet in 3bru-04 all last week, didn't see any activity down my end.
Plenty of green cable going in up my end (if you'll pardon the expression) last week at the top of Nicholson Street near the tram terminus and beyond. Also on Lygon Street around the Glenlyon crossroads.
Plenty of green cable going in up my end (if you'll pardon the expression) last week at the top of Nicholson Street near the tram terminus and beyond. Also on Lygon Street around the Glenlyon crossroads.
That's good to hear, I'm just a bit below Glenlyon so it's good to hear there is still some activity!
Summary of my experience with NBN so far:
I live on Canning Street 3-BR05 and my area went live in Early September.
Original Sept install delayed a week
Delayed Sept install then put back to late October
October install now put back to late November.
If it goes ahead in November it will have been over 3 months. If it goes ahead in November I will still have to wait for the house installer to come out.
On the plus side, I now have a NBN case manager and a direct number to call. I think Ive been reasonably, reasonable to date but no one can tell me why its reasonable or expected to wait 3 months for a 7m trench to be dug to feed fibre from the curb side fibre pit to my houses communication pit.
Summary of my experience with NBN so far
Almost identical to mine! Fun times indeed.
On the plus side, I now have a NBN case manager and a direct number to call.
Are you dealing with NBNCo proper, or directly with the sub contractor (possibly Downer Infrastructure)?
Are you dealing with NBNCo proper, or directly with the sub contractor (possibly Downer Infrastructure)?
NBNCo proper. Sub contractor that was here for the original install date is looooong gone.
Whatever contractor 'NBN Field Operations' is engaging to dig a trench in the walkway asphalt, is yet to be born into this world, I'm guessing.
We got mail the other day that the NBN is available in our part of Swanston Street, Carlton. The cabinets have been there for a while. We are in an apartment, so MDU. I had to pay some dude to connect one wire to another in some cabinet in the car-park when we moved in and got TPG ADSL2+ connected.
I think getting the NBN connected will be more of a pain and our TPG Unlimited connection is fine for us...so we aren't going to bother looking into it. I am not aware of anyone in our block getting it connected.
My sister has a 12Mbit connection with Exetel in Brunswick in a rental house...and complains that the speed is crap. This is because the NTU is installed at the front of the house and the WiFi signal is so weak at the back of their long house. As they are renting they are not going to do any cabling. The household telephone cables and points are basically redundant now.
I have lost faith in FTTH to be honest.
As they are renting they are not going to do any cabling. The household telephone cables and points are basically redundant now.
Just get some ethernet-over-power adapters, solved.
NBNCo proper. Sub contractor that was here for the original install date is looooong gone.
I'm dealing with Downer directly, and they've been pretty good so far � keeping me in the loop etc (given that I'm trying to sort a mixed use MDU, and the commercial contracts have only been in place a month). If you've got any reference number (LOC number specifically), maybe give them a rev up.
REPLYING TO
Giancarlo...
Just get some ethernet-over-power adapters, solved.
Forgot about EoP.
When I last looked at these people didn't think much of them, but that was a long time ago. Might be worth a look now. That said they are moving to a new build also in Brunswick and I am trying to convince them to get CAT-6 wired to several places in the house. Convincing them of the benefits has been difficult.
Maybe EoP is an alternative...
More cable going into Lygon St today despite the rain. Once again some progress is better than nothing
I have lost faith in FTTH to be honest.
That's isn't fibres fault. Tell your sister to get a better router or plug in extenders
Deacon Stan, Heretic man writes...
That's isn't fibres fault. Tell your sister to get a better router or plug in extenders
+1
It's kinda annoying when people judge fibre by the quality of their wifi connection :(
What ever happened to just running a Cat5 down the hallway? There's so many good solutions available now for helping to hide cables.
My sister has a 12Mbit connection with Exetel in Brunswick in a rental house...and complains that the speed is crap. This is because the NTU is installed at the front of the house and the WiFi signal is so weak at the back of their long house. As they are renting they are not going to do any cabling. The household telephone cables and points are basically redundant now.
I have lost faith in FTTH to be honest.
Lost faith in FTTH because your sister is too stupid to get a proper WiFi modem, cabling, or EoP adapters?
That's like losing faith in a manual car because the person driving doesn't know how to change the gears.
/slaps forehead.
Lost faith in FTTH because your sister is too stupid to get a proper WiFi modem, cabling, or EoP adapters?
That's like losing faith in a manual car because the person driving doesn't know how to change the gears.
/slaps forehead.
As I said on page 68, the guy who came out to connect my house in BRU-02 offered to put it into my front room or nothing at all, I have a comms cupboard on the 2nd floor that has easy access and provides wifi coverage for the house.
After some investigation he should have installed it where I wanted but wouldnt because it was a non-standard job, thank goodness I said no... I'm now waiting for someone with some work ethic to come around and do the job properly ,he just saw that it was not as simple as 'a job in bundoora' and went running.
Let's not be too harsh on the customer when it may well be the installer trying to do the easiest job possible.
P.S. It looks like its going to take about 3 months from when I first requested my install until I actually get the install.
Word on the Street is that we're (3BRU-04) going live on Monday.
And 3bru-06 pushed back to 5th of December.
And 3BRU- 07, 08 potentially axed. I think both of them were listed as "Under Construction" beforehand? I kinda expected areas listed as 3 year plan to be axed, but very disappointing to see so many more people who might have expected to be safe (under construction) lose their fibre.
3BRU-07 was pushed back to go live in Feb 2014, now it might be axed. Not happy.
On a positive note, NBNco teams doing a few installs down Brunswick Road today, houses and a apartment ( MDU ) building near Grantham Street.
Dammit back to December 13, I already have the PCD at my apartment :\
Where did you get this information ?
Well, it's happened: the man came around a second time today, and Princes Hill is now connected to 3BRU-05!
Our poor old ADSL2+ that tottered along at about 4Mb/s is now replaced and we're clocking up around ten times that speed, all the time using Wi-Fi. I'll have to fire up the disused Notebook to try out an Ethernet connection for speed (and download about a year's security updates for Windows).
We also need to get the phone working on the UNI-V port: that's a challenge for another night.
So what actually happens on Monday in 04???
Will it speed up the process? I get a feeling I'm still months away but on the bright side still on the map
I get a feeling I'm still months away but on the bright side still on the map
I very much share this strange feeling of anxious relief. :)
Looks like we're off the map :(
Looks like we're off the map :(
Yeah what the hell? It looked like this area was about to be finished too. Hasn't there already been work done? Is the rollout map the final word on this?
Anyone can recommend which service providers that they have tried that are good servicing this area?
Much appreciated
I'm trying out SkyMesh. It's a 30-day commitment only, match any other offer.
I'm trying out iiNet � still not connected but that's not their fault and the customer service in keeping me informed throughout the whole process has been excellent. I love that I can log into the toolbox and see the internal communication between iiNet and NBNco about my connection (dozens of emails long by now) � really assists the transparency of the process.
The fact that they offered the best price I've seen for 100GB+100GB data on a 100/40 connection didn't hurt either!
I'm trying out iiNet
Planning on going with one of their business packs for the static IP. Be interesting to see what happens when Internode gets fully enveloped into the iiNet hivemind.
Back on-topic, 3Bru-04 was supposed to go active on Sunday. Turnbull already behind schedule heh. Rage =@
So December for our area now huh. There is a lot of work to do in just under a month. There is not much green in the BRU6 area down south
I'm trying out SkyMesh. It's a 30-day commitment only, match any other offer.
They've been very good with us. Good support team.
Just had my 3BRU-05 order pushed out yet another month � to the 5th of December. After the last two expected dates being the 5th of November and 5th of October, it's clear they have no idea and they're just pushing it back arbitrarily. This is after ordering the day the area went live, on the 21st of August, and having multiple site visits and civil works done. iiNet advised me that it'd be worth making an official complaint with NBNco now, which I'll do and see if that helps at all!
Much to my surprise ( and joy), I went live today.
Living on Brunswick Rd, in an old Victorian home with lots of obstacles to a simple install, so I expected only failure. My ADSL2 connection was with Internode, so I have stuck with them and been thoroughly impressed by the quality of the service and help I have received from them from the ordering process right on to provision tonight.
Took about 3 weeks from my first call to them for the NBNCo contractor to come. I made a point of figuring out all the possible options I could use for an install, as our telephone line conduit was known to be blocked ( Foxtel cable had to be run in a conduit along the fence line a few years ago).
The contractor simply used this conduit ( which still is currently above ground) to run cable up to the front of the house to install the external box. Unfortunately, that spot is diagonally opposite the back corner of the house we wanted the internals to be attached. The contractor was more than obliging and proceeded to run the cable under the floor of one room, under the hallway, under the extension at the back of the house then up to the back of the large cabinet which contains our TV giving us a totally hidden NBN box and battery. It helped that we are still finishing off renovations and had floorboards loose to enable sub-floor access, but the poor bugger was still here for 5 hours running cable and pulling it through.
So kudos to Internode for great customer service again, and my limited experience with NBNCo was very positive.
Nothing like 47/18 speeds to make your day a good one.
Just had my 3BRU-05 order pushed out yet another month � to the 5th of December. After the last two expected dates being the 5th of November and 5th of October, it's clear they have no idea and they're just pushing it back arbitrarily. This is after ordering the day the area went live, on the 21st of August, and having multiple site visits and civil works done. iiNet advised me that it'd be worth making an official complaint with NBNco now, which I'll do and see if that helps at all!
I filed an official complaint with NBNco two weeks after the 1st install guy came and that was 7 days after 05 went live.
It took the best part of 2 months for my case to work its way to a case manager. I'd only hear from NBNco or iinet when the delivery date got pushed back again. Rinse/repeat for the 3 x delayed installs.
iinet need to learn what the S in ISP stands for.
Once I had a case manager with NBNco things really started to roll. 3 weeks after she was appointed all my issues are fixed (there were several, requiring the work of 3 different guys) and Im now just waiting for the installer to come back and do his thing.
Its horrible to think in this day and age that it takes making a formal complaint for the wheels to turn but thats exactly what it took in my case.
So long as the focus of the NBN is rolling it out and not actually connecting, my case and others like it, will be more common than what should be acceptable.
What do you mean " not much green"?
So December for our area now huh. There is a lot of work to do in just under a month. There is not much green in the BRU6 area down south
Does anyone have a link handy for the boundaries for the different FDA's within the FSAM's? I've been hunting and hunting but can't find them.
Specifically interested in the 3BRU-04-01 � 3BRU-04-15 boundaries.
Bru o06 has been delayed til December... But I don't see anyone from nbnco for the last 2 weeks in my neighbourhood....
Odd....
Well, it's happened: the man came around a second time today, and Princes Hill is now connected to 3BRU-05!
Turned out to be a bit of a nine-days wonder: the internet was cut off Friday and yesterday. I contacted Support, yesterday arvo and received a ticket number but still no connection. But today, with no further contact from them, we're running again. So that's good � if not really reliable.
Anyone else hit by a similar outage?
We also need to get the phone working on the UNI-V port: that's a challenge for another night.
Still no joy. Support called me (on the mobile) about this problem on Cup Day, which was nice. But it still doesn't work.
What the RSP offers � and I understand it's a newish thing � is VoIP working on UNI-V using a POTS-type phone and no ATA. So many TLAs�
Does anyone around here � or anywhere else with NBN for that matter � have this arrangement working?
Same here
Can't find the boundaries for FSAM's
Recently moved in to Joulia Apartment on Lygon st, still waiting for NBN roll out for indefinite time. So inconvenient.
Recently moved in to Joulia Apartment on Lygon st,
Welcome to Whirlpool. Welcome to Brunswick. �
Would be interested to hear what connections in the apartments "Joulia" has? That buildings only a couple of months old. Was it pre-wired with fibre or ethernet to the apartments? or do you just have a Telstra phone socket on the wall?
Recently moved in to Joulia Apartment on Lygon st, still waiting for NBN roll out for indefinite time. So inconvenient.
Saw what I believe to be them splicing this morning just south of Glenlyon Road and work also being done in Jarvie Street so at least things are happening in your immediate vicinity.
I saw someone in Miller St getting their place wired for NBN this morning. Still no sign of life on my townhouses... :(
We also need to get the phone working on the UNI-V port: that's a challenge for another night.
Well, that's fixed too! Thanks all round to SkyMesh especially the Support team, the installers, NBNCo Telstra and anyone else who ought to take a bow.
The clarity of a couple of test calls I made tonight was excellent and surprising. I had imagined that VoIP calls would sound weird, like Skype calls have done in the past, but I must've been watching too much Dr Who.
[Ed: typo]
Anyone know how long it takes to get connected from the time they dig pits outside the house?
They were digging just outside my driveway today but they didnt know when it would be available.
Do you have to call yourself to organise someone to hook it up or do they hook every house up automatically?
how long it takes to get connected from the time they dig pits outside the house?
Depends, what area are you in?
NBNCO took over 12 months, from the time they put Fibre in our pit, to the time we could connect.
You also have to wait for that area to go active before you can apply for a service.
I'm in BRU-06
3BRU-06 was quoted at 6 Dec in the most recently available info. 3BRU-04 was quoted at 3 Nov and still not active. � Not particularly helpful I know, but better than nothing.
Word is there will be new RFS dates towards the end of this week, so hang about & you might hear something.
What's on this mysterious NBN USB ? I want one.. :)
It pretty much just takes you straight to:
http://www.iinet.net.au/nbn/videos/
It doesn't have storage or anything.
Brunswick East
I saw technicians on the street:
- 2 weeks ago, corner Lygon / Glenlyon
- This week, corner Lygon / O'Connor
None could give much information but "it should take a few weeks for testing before activation"
No action happening around Parkville gardens...
Highly doubt it will be ready by next week as planned....
RE: 3BRU-07
There was a small mention in the senate committee hearing today (http://parlview.aph.gov.au/m
Given the difficulty of the area and the amount of non standard installs required, to me the outlook is grim.
Being only a block or two away from FTTH, while 10-15 years ago being only a block or two away from cable installation.
No action happening around Parkville gardens...
Highly doubt it will be ready by next week as planned....
I saw a guy doing something to the grey box on the street in Cade way the other day (maybe Thursday). I saw he had the green fat NBN cables running into his van doing something.....
I agree IO dont know how they will be ready yet. They are a doing a lot of work on the other side of Brunswick Road at the moment.
We live off Blyth Street and got our house hooked up on the 18th. I was told there was a problem with the signal from the exchange to the multiport outside our house. They gave me an ETA of December 16, which I hope is not just an arbitrary date they're going to keep pushing back.
Does anyone know what's going on in the area?
Does anyone know what's going on in the area?
The rest of east Brunswick is allegedly going live on Dec 9th, pure speculation but maybe that has something to do with it?
Thanks nikoli. If my NBN starts working on December 9 I'm going to be chuffed! Here's hoping :)
Really hoping 3BRU-06 is completed this week as scheduled.
Getting multiple dropouts per day on ADSL2+, and the performance is very slow. I've also started a new job working from home on web development so the NBN is more relevant than ever.
Really hoping 3BRU-06 is completed this week as scheduled.
Same here. Sorry to be a noob, but how are you guys finding out this '3BRU-06' stuff?
Same here. Sorry to be a noob, but how are you guys finding out this '3BRU-06' stuff?
I got the information from http://www.mynbn.info :)
Thanks :)
Ok, I'm in 3BRU-01. I think this area has been active for a while and lost service a month or so ago. Not too sure though.
In summary:
- moved in and hooked up to 3BRU-01 on November 18
- told there was a problem between the multiport outside our house and the exchange
- Given ETA of December 16 for a restoration of service
We live in 3BRU-04 in East Brunswick and they started digging pits in February last year and NBNco updated their website saying work had commenced Feb 12, fast forward to March this year and NBNco updated their website saying work had commenced in July 12, I checked their website again today and they have now updated the supposed build commencement date to Sep 12..... I guess that's one way of making it look like the construction period is close to being within their targeted 12 month period!
That's right shaumac, the subtle change in wording by the new govt has been discussed at length in the nbn rollout thread. They have effectively renamed construction commenced to build commenced so they can say what an awesome job they've done by their own standards, not somebody else's. Sorry for the rant :p
So today is the day NBN is suppose to go live in 3BRU-06. How do we know if it is switched on?
So today is the day NBN is suppose to go live in 3BRU-06. How do we know if it is switched on?
I'd say not, given http://www.nbnco.com.au/when-do-i-get-it.html but call up iiNet or another reputable ISP and ask them.
So today is the day NBN is suppose to go live in 3BRU-06. How do we know if it is switched on?
When 3BRU-05 went live in August, I found out first by just checking the map at the NBN Co website:
http://www.nbnco.com
May not always be the case, but I was checking it daily and one day it just changed � well before I heard from RSPs or saw anything on myNBN.info. That same day I called up iiNet and put in an order. Still not connected but that's another story ;)
Looks like the parkville area is live on the map...
I need the Brunswick West side to be live!!!
Looks like the parkville area is live on the map...
I need the Brunswick West side to be live!!!
Wow, you're right. Big update just gone in!
I missed out again. I'm fully surrounded by fibre :(
Ahh delayed again. I thought it was suspicious when I saw them laying fibre on Union Street the other day.
My area is listed as "Active � Early Access" on that nbn info website.
However on the official NBNco website its still building etc... wondering what the "Early Access" means?
However on the official NBNco website its still building etc... wondering what the "Early Access" means?
It means some of the FDA's within the FSAM have gone active, but not all.
Alright I just checked on Parkville Gardens and we are live I assume. I see purple for my street. thats right yer ?
hooked up to 3BRU-01 on November 18
told there was a problem between the multiport outside our house and the exchange
Given ETA of December 16 for a restoration
That sounds strange � can you clarify if you had a full working service? Or did they just discover a problem when they were connecting you.
Nearly a month to fix a problem on a working connection sounds even worse than the Telstra copper days.
I see purple
That's live. (Parkville Gardens) Contact a ISP/RSP and order a connection when you're ready. There is normally a few week wait for a appointment, so better done earlier.
That sounds strange � can you clarify if you had a full working service? Or did they just discover a problem when they were connecting you.
Yeah they discovered the problem when they hooked up the place. They hooked it up the day I moved in, so I've never had internet in this house.
Nearly a month to fix a problem on a working connection sounds even worse than the Telstra copper days.
Yeah it's amazing to me. I can't imagine what the problem is. I'm not impressed.
Not that it was ever working for me, but I think this part of Brunswick has had NBN for a while. Next door has a fibre box on their house.
My area has been purple on the map for at least 8 months.
That's live. (Parkville Gardens) Contact a ISP/RSP and order a connection when you're ready. There is normally a few week wait for a appointment, so better done earlier.
Thanks Mavrick. I am very excited now. No more cruddy hard to hear phone line nor drop outs from the ADSL 1 behind the rim (which i cant complain about I guess with 8meg solid speed when it works). But 100/40 will rock the house now as will voip. Bye Telstra.......
I did call up last night to get an appointment booked prexmas hopefully. Fingers crossed
I did call up last night to get an appointment booked prexmas hopefully. Fingers crossed
Good luck with that, hopefully you have an easy installation.
My installation in 3BRU-05 has turned into a bit of a nightmare... four months since I called up to order the service with iiNet, and I just got another planned remediation date of the 18th of January � making it a solid five months � plus at least an extra few weeks for the appointment etc. Will I get fibre installed within six months of ordering? Your guess is as good as mine...
I'm in 3BRU-03 on -10. Service is wonderful, have had no outages what-so-ever.
Lately I've noticed that NBNco is installing every premises regardless of whether they have ordered a service.
This is probably a consequence of Turnbull's new edict on have you passed every house. This is probably a lot more efficient than the previous approach as long as most people sign up. Which they will do provided the copper is cut 2 years after commencement.
Looks like most of 04 has turned purple except for the brown box that is the building I'm in � no surprise really
Must be getting closer though, IPrimus wrote to us all this week
Looks like most of 04 has turned purple except for the brown box that is the building I'm in � no surprise really
Must be getting closer though, IPrimus wrote to us all this week
Haha me too. Whilst being fully encircled in fibre is reassuring, I'm keenly awaiting assimilation into the hive-mind.
The block of flats where I live was one of the first in Brunswick to be NBN-ready, but I have chosen not to connect yet. I'm perfectly happy with my ADSL+ from iinet, have no need of faster speeds, don't want the expense of installing an extra power-point (there's only one in the whole living area and I need to be able to connect a printer and heaters [in winter] to it as well).
I'm wary of anything that needs to be permanently switched on and like to have a phone-line accessible when the computer and all its peripherals are switched off. (I don't have or want a mobile phone.)
I find it next to impossible to compare prices between all the ISPs that are sending me brochures. My instinct is to stay with iinet when I am forced onto NBN by having my phone-line cut off.
But the latest letter-box drop from Harbour ISP (based in coastal NSW!) has alerted me to the fact that the iinet prices don't include the necessary "NBN-enabled modem" whereas Harbour's 24-month contract deal does include a "router" which I assume is the same as a modem, and a "handset" which iinet don't mention, but is presumably needed to make phone calls, once my existing landline phone is inoperative.
Can some patient person please help me sort out what extra items are actually required, and why iinet doesn't mention their cost.
Also does anyone have any experience of this Harbour ISP?
I'm wary of anything that needs to be permanently switched on and like to have a phone-line accessible when the computer and all its peripherals are switched off. (I don't have or want a mobile phone.)
I'm not too sure what you mean here. With your ADSL you still need need to leave the modem/router plugged in all the time. Or do you unplug them sometimes? With always on broadband connections I think it's best to just accept leaving these things on as a reality.
I find it next to impossible to compare prices between all the ISPs that are sending me brochures. My instinct is to stay with iinet when I am forced onto NBN by having my phone-line cut off.
iiNet seems to be the best deal anyway from what I have seen.
Can some patient person please help me sort out what extra items are actually required, and why iinet doesn't mention their cost.
Yeah it's annoying how non-specific they are. With ADSL and cable, you need a modem and a router (or a modem/router all in one) All you need with the NBN is a router. When they install the NBN in your house, they drill two boxes to one of your inside walls � a battery backup, and a modem (with phone ports as well). You just plug your router into that and away you go.
When they say "NBN-enabled modem" they're probably just referring to a router that is fast enough to handle the 100/40 speeds you can sign up for over the NBN. They might also be referring to stand-alone routers, rather than a modem/router you might already have than only works with cable or ADSL.
When I called iiNet and signed up for the 100mbps/40mbps plan, the sales rep I spoke to said they couldn't sell me one of their iiNet routers in good conscience because they weren't fast enough for 100/40.
I hope that helps. You'd think they would do a better job of explaining this kind of thing, but they don't :)
With your ADSL you still need need to leave the modem/router plugged in all the time.
Many thanks, tikalal, for your patient and detailed response. You are right: my modem (a Belkin, which is probably a router too � I still don't understand the difference) is connected to the telephone line not the power-point, but it gets its power from an adapter plugged into a power board to which everything else is also connected, which I switch off at the power point on the wall when I'm not using the computer. So all the lights on the modem go off also when I switch off there. I don't want lights that have to stay on all the time.
they drill two boxes to one of your inside walls � a battery backup, and a modem (with phone ports as well).
I thought the bulky battery back-up box was now optional. I don't understand how they will be able to install the set-up in the corner where I want it, as the external box already in situ is on the far side of my front door (that leads directly into the living-room), and it is fixed onto a projecting wall that extends beyond the inside wall of my flat. And I assume the NBN installer will expect me to have already paid for an electrician to install the new "dedicated" power-point it needs?
I spoke to said they couldn't sell me one of their iiNet routers in good conscience because they weren't fast enough for 100/40.
I'd want the cheapest available as I have no need for speeds faster than ADSL2. So would iiNet sell me a lower-spec. one and how much extra is it likely to cost? I had assumed until now that everything needed would be part of the free installation. And what about a handset?
You'd think they would do a better job of explaining this kind of thing, but they don't :)
Look, beyond my own inability to understand all this (and I have a university degree and have been using a computer since the early-90s), my concern is for the elderly people in my block and my street who don't even have a computer and whose understanding of English is only partial. How will they keep in touch with family without a plain old telephone? Who is going to explain the situation to them and find solutions for them? Can you even keep the same phone number?
So all the lights on the modem go off also when I switch off there. I don't want lights that have to stay on all the time.
I understand what you mean. Perhaps the most overlooked aspect of electronic devices is the bright LED lights that stay on all night. My room looks like a 747 cockpit at night sometimes. I've resorted to blu-tack in the past. It's just one of those things we all have to deal with because nobody in the industry seems to care about it.
I thought the bulky battery back-up box was now optional.
Hehe, I wish I'd known that when they installed the NBN in my house! I don't want the damn thing! The battery backup only powers the analogue phone ports (which I am never going to use), so it's a completely useless waste of my space, and NBNco's money.
I don't understand how they will be able to install the set-up in the corner where I want it, as the external box already in situ is on the far side of my front door (that leads directly into the living-room), and it is fixed onto a projecting wall that extends beyond the inside wall of my flat.
Yeah it's frustrating. When they installed it in my house initially they insisted it had to go in my bedroom, behind the bed. I complained and they came back and moved it to the lounge-room where I wanted it initially. I'm still left with multiple drill holes from the first install though.
And I assume the NBN installer will expect me to have already paid for an electrician to install the new "dedicated" power-point it needs?
I would just lie and tell them you've booked an electrician to come and do it. The dedicated power point requirement is probably just a legal thing:
Regular analogue phones are powered by the copper phone line itself, so they work in emergencies even when power is out. Since you no longer have a powered copper line coming into the house to power your phone when the power is out, NBNco has that battery backup there. They don't want to be held responsible for you not being able to dial 000 in an emergency if your power board fails and the battery is depleted.
How will they keep in touch with family without a plain old telephone?
Luckily this isn't a problem. The modem that NBN co drills to your inside wall also has a couple of analogue phone jacks that you can plug regular ol' phones into.
Can you even keep the same phone number?
I'm 99% sure you can in most cases. When you sign up to the NBN with an RSP they will offer to port your number over. Once it's all set up, they wouldn't know the difference. They'd be on the same phone with the same number. They would just have a clearer line.
I'm not happy with NBNco at the moment either. I think the real solution to all of this would have been to spend more money and do the whole project properly. My NBN fibre install still isn't working. and I've had to contact NBNco personally to complain because iiNet (my RSP) can't get anything out of them. They are apparently low on manpower and there are thousands of orders on hold.
If you're going to do something, do it properly.
I've resorted to blu-tack in the past
A layer or two of that silver backed duct tape is also effective. I'm so glad to find someone else who hates those electronic lights.
I would just lie and tell them you've booked an electrician to come and do it.
Great idea. I'd far rather just plug it in when I want it. But I do want people to be able to phone me when I'm off-line. (Or do I? Maybe only if it's an emergency, as I do value my privacy. Would that battery back-up do the job after all? But then I'd be having to replace the battery at an uneconomical frequency. I need to think more about how to enable this.)
Re my neighbours who just want a phone: I keep hearing that phone only plans will be available, but haven't seen that option in any of the mailings I've received. And, unlike printed materials from my local council, none of them are in languages other than English.
Anyway, I plan to let this slide for a few more months. If there are thousands of orders on hold, the projected copper cut-off date may be postponed far beyond May next year that they were threatening.
Can i clarify... can we determine where the installation stuff happens? As that is definitely my preference....
Can i clarify... can we determine where the installation stuff happens?
Based on my install on Friday, yes you can choose where in the house it is installed. The NBN guy was pretty obliging and after a discussion about options we agreed what was to happen.
The only surprise was his insistance that I had to have the battery back up which takes up quite a bit of space. I had thought this was optional. You need to think carefully about what you want beforehand as it all happens quickly on the day.
The only surprise was his insistance that I had to have the battery back up which takes up quite a bit of space. I had thought this was optional.
Yeah, they've been talking about making this optional for at least 6 months, but doesn't look like it's actually happened yet. How hard can it be? Just put some brick power supplies in the van, jeez.
The rest of east Brunswick is allegedly going live on Dec 9th, pure speculation but maybe that has something to do with it?
Is anything happening with this?
Is anything happening with this?
B.East is about 70% active. Just a blob on the East side and my little corner in the South West to go.
Maybe the last will go active today, but I doubt it.
Best bet would be to spam the NBNco map and see when she updates!
As we can see the purple has nearly all but engulfed the Brunswick region.
The post-election NBN Maps don't show the old "construction 1/3 years" � so where will the Brunswick brown area grow next ?
As it did, back in 2011, it grew out of the original Brunswick area centred around Victoria Street. Fitzroy North (to the East) was never on the 3 year map. So my prediction is North toward Albion Street, and West to Victoria & Citylink with FTTH.
Well it looks like we are scheduled for the install before Xmas like I had hoped. 20th of December between 1pm and 5pm. Lte see if there are any road blocks I guess but hopefully it should be fine.
Fibre has been inoperable for my street, if not my part of Brunswick, for over a month now. I've been unable to get any info out of iiNet or NBNco apart from an unexplained (and probably arbitrary) ETA of December 16.
It seems bizarre and unacceptable for there to be an outage of a month plus with no communication or explanation, especially with fibre that used to work.
I'm starting to get really irritated.
Fibre has been inoperable for my street, if not my part of Brunswick, for over a month now.
You're kidding? Connected and operational services dark for over a month?!
You're kidding? Connected and operational services dark for over a month?!
As far as I can tell. The only information I could get from iiNet was that there was no light at the 'multiport' in the pit in my street on the day of the install (November 18), and a phone call from NBNco today saying it was affecting my area. The only other thing they told me was that the 16th December was tentative.
I'm outraged, but I don't think there's anything I can do :(
I'm in 3BRU-01, which from my understanding has had fibre for months now, if not years.
I bet Christmas and the new year will come and go and NBNco still won't have fixed it.
I bet Christmas and the new year will come and go and NBNco still won't have fixed it.
Wow, unlucky, hopefully you get it sorted before Christmas. That's pretty terrible. Things really seem to have fallen apart at NBN Co since the federal election.
Yeah it's a shame. I've started this thread in the iiNet section and complained to the TIO.
My biggest gripe is that the fibre was installed the day I moved into this house. If there was a pre-existing cable connection I would have just kept that until the fibre started working. The fibre install both doesn't work and prevents me from getting anything else!
The fibre install both doesn't work and prevents me from getting anything else
So how are you connecting here now? From work?
Makes me all the more decided to delay connection as I'm happy with the ADSL+ I have.
So how are you connecting here now? From work?
Tethering from my phone.
When you get it installed, it's probably best (if possible) to hang on to your ADSL until it's definitely up and running for a month or so.
Last Friday I saw NBNCo guys feeding green cable through the pits on Brunswick Road (Corner Stranger Street near Park St). Strange, because that area has been active for months. There is a fibre-node just there, so perhaps that has something to do with it.
Also, a team of about 10 NBN guys installing at a apartment building today � 1 Brunswick Road, Brunswick East
Last Friday I saw NBNCo guys feeding green cable through the pits on Brunswick Road (Corner Stranger Street near Park St). Strange, because that area has been active for months. There is a fibre-node just there, so perhaps that has something to do with it.
That sounds like potentially good news for me. My area is connected to the same exchange as that area, so maybe they're in the midst of repairing the issue? Here's hoping.
Anyone in Parkville gardens had their nbn installed?any issues?
Anyone in Parkville gardens had their nbn installed?any issues?
Hey buddy. I will be installed fingers crossed next Friday the 20th between 1pm and 5pm by Jim's I guess (its who devoted use). Are you connected yet ?
Now the review has been done and dusted, I'm wondering if there is any chance 3BRU07 might be rolled out?
I'm on Strickland Road and got installed yesterday morning and was online by 3pm. My advice is to spend some time discussing/haggling about where the cable will run in the house and where the termination equipment will be installed....installers will want to do the minimum.
My advice is to spend some time discussing/haggling about where the cable will run in the house and where the termination equipment will be installed....installers will want to do the minimum.
Did you have a spare power point near the position where you wanted the 'boxes' to go? Does anyone know what happens if you don't? Will they tell you precisely where the power point needs to be, and then come back again after you've got an electrician to come and install it?
Mine is an old one-BR flat: the only power-point in the living-room is currently used for a power-board to which computer, fax (with handset used for VOIP), printer and 2 low-wattage heaters are attached.
There is another power-point used for a radio and another heater on the wall above the bench that separates the kitchen from the dining-room, but that's probably too high anyway.
Both these power-points are on the wall diagonal across from there the NTD has been attached, on the far side of the front-door.
The following FSAMS have back on the rollout map
3BRU-08 � (Brunswick)
3BRU-07 � (Brunswick West)
3CTN-03 � (Parkville)
The following FSAMS have back on the rollout map
3BRU-08 � (Brunswick)
3BRU-07 � (Brunswick West)
3CTN-03 � (Parkville)
Thanks for the update jxeeno! I just noticed my little corner just went live too.
BRB calling iiNet.
It's good to see. So I'm assuming it'll be at least another 12 months before we go live then?
It's good to see. So I'm assuming it'll be at least another 12 months before we go live then?
I think it's hard to say. Remember, physical construction was already well underway in 07 & 08, so it might not be as far off as you think?
At any rate, I imagine immense relief for those peeps who thought they'd lost fibre altogether!
hi smallprint, luckily we have a powerpoint on the garage wall that was put there for the irrigation system controller so i got the nbn stuff put there. wall mounted the router next to everything....looks like this... http://imgur.com/wOajh4f
to be honest this setup is not ideal....i wanted the equipment installed in a room we have setup as an office (which is where the existing phone port is) but the installers said they had nowhere clear to run the cable coz of the flat steel roof over the garage. with the current setup i can't hardwire anything to the router and my dream of attaching storage to the router will be a messy proposition. am going to try and buy a secondhand bathroom cabinet or similar and rip the back out of it and mount it over all the networking gear to protect from kids basket balls and give me some space to store hard drive etc.
posted twice....how to delete?..
to be honest this setup is not ideal....
i can't hardwire anything to the router and my dream of attaching storage to the router will be a messy proposition.
Do you own the house? If so, it might be worth getting an electrician to run a long ethernet cable from that NBN NTD into your house, and put an ethernet port in the wall of the office where you would have installed the NBN. You can then plug your router into that and proceed how you wanted to, only without the messy NBN equipment drilled into the walls there.
If you use a cat6 (or a good cat5e) cable that setup will be good even if you upgrade to gigabit in the future.
posted twice....how to delete?..
You can't really delete posts, but it's no big deal. Nobody is going to get testy with an accidental double post :)
Hey all,
I'm about to move into a new house on Taplin Place, just in the bottom right corner of the RFS area for 3BRU-05.
However since this is a new house and new address, it doesn't validate in any 'Can I get NBN' forms online, e.g. with iiNet etc...
Has anyone had experience organising a connection to an unlisted/unvalidated address like this before?
Also, what's the current scheduling lead time for 3BRU-05 when people request connection?
Thanks all!
hi smallprint, luckily we have a powerpoint on the garage wall
Thanks, monkeyhollow, but mine's just a tiny 1 BR with kitchen open-plan off the living-room. There's no way I'd sacrifice visible wall space for an ugly intrusive set-up like that, red lights and all.
Can NBN really cut off the copper connections if fewer than half the residents in an area haven't installed NBN? In my block of 16 flats only 3 have installed it although we all have those connection boxes beside our front doors.
And I haven't yet seen an offer that would cost less than what I'm paying now for ADSL+, VOIP and phone line, including calls. Nor any information on those low-income NBN packages Telstra are supposed to be offering.
Do people think MDU's that aren't connected yet will get fibre to the basement instead of to each unit???
And if so, how will that go with HFC???
I just checked the rollout map and my area is now purple but it's saying "There are NBN services available in your area. However, work is still in progress at your address."
Does this mean I need to wait for the entire area to be activated?
but the installers said they had nowhere clear to run the cable coz of the flat steel roof over the garage.
They will say anything to make the job as easy as possible for themselves; I cancelled my first appointment because they wanted to install the boxes into the front bedroom (I don't have a garage and the front bedroom is the easiest job they could have done). I called NBN Co and they told me that as long as the distance is less than 40 meters from the street and there is an external wall available (to feed the cable through) there should be no reason why the unit(s) cant be installed where I want them (except in exceptional circumstances).
On the 2nd visit of my install they again said 'We will put it in the front room', I said 'No', and told them that I had called NBN Co and I told them what they told me, I told / showed the installers where I wanted it and they (begrudgingly) installed it exactly where I wanted it.
The cable now runs along the side of my house, up the wall and across the top of the roof to the cupboard where I wanted it (rather than on a bedroom wall).
Do people think MDU's that aren't connected yet will get fibre to the basement instead of to each unit???
Good question...My MDU in Brunswick is due to be connected in the coming months. We'll see what happens.
Has anyone had experience organising a connection to an unlisted/unvalidated address like this before?
Update: As expected, the ISP has to rely on what validates through the NBN portal, so they had to raise a case with NBNCo.
Not looking forward to how long this will take to sort out... :)
PARKVILLE YEAH!!!!
edit: sorry for hijacking the Brunswick thread... I just had nowhere to vent my jubilation at reading the latest Brownfields update
Aww Yiss
3BRU-07 back on the map.
If so, it might be worth getting an electrician to run a long ethernet cable from that NBN NTD into your house, and put an ethernet port in the wall of the office where you would have installed the NBN. You can then plug your router into that and proceed how you wanted to, only without the messy NBN equipment drilled into the walls there.
Any recommendation of good electricians in this area? How much does such a job usually cost?
anyone have a easy map to read to identify areas?
i think im 3BRU-08, any news on that front?
The installation date for our building has been pushed back to mid Jan (Carlton) :(
Any recommendation of good electricians in this area? How much does such a job usually cost?
Sorry, my knowledge kind of ends there. All I know is that it's illegal to run ethernet cabling through your walls unless you're a licensed electrician.
As I'm a young renter, you can imagine I've never had this done myself :)
Sorry, my knowledge kind of ends there. All I know is that it's illegal to run ethernet cabling through your walls unless you're a licensed electrician.
Thanks
Anyone had any good recommendations on wireless routers? Think I will try to see if that works I guess
REPLYING TO
tychiang82...
Thanks
Anyone had any good recommendations on wireless routers? Think I will try to see if that works I guess
Hey buddy I may have missed it but where did they install your NBN gear in the house. I want them to put it near where the Telstra cable comes into the house but its close to the gas so lets see what they tell me.
The other reason I ask the where question is the houses in the area of parkville gardens are hard to run cables in (i ran cat 6 under floor before laying floor boards which has worked well). The sparky costs me 1k for 10 points of Cat 6 run which took him a good part of the day.
The other reason I ask the where question is the houses in the area of parkville gardens are hard to run cables in (i ran cat 6 under floor before laying floor boards which has worked well). The sparky costs me 1k for 10 points of Cat 6 run which took him a good part of the day.
I would seriously think about where you can install yours.
I was led to believe that the garage is the choice and only choice.. i should say it's pretty inconvenient when there's problems with the internet needing me to go in and out of the garage...
(i ran cat 6 under floor before laying floor boards which has worked well).
Floor boards? Did you customise your home?
Floor boards? Did you customise your home?
We did the same thing when we renovated at the start of the year. Although I did the cables the naughty way.
We did the same thing when we renovated at the start of the year. Although I did the cables the naughty way.
Dare I ask the naughty way ? I may have need to run more cable it sounds like which will be a nightmare.... But yes I did some work on the house when we moved in 4 years ago and the floor was one of the things i changed. To bad i didnt put in a comm's cupboard.
The naughty way is when you DIY the cabling. This silly country doesn't let electrical engineers run their own CAT5 :p
Legal ramifications aside, we live in a terrace house, so going through the walls was not an option, but when we replaced the floor boards, we took the skirting boards off, so I ran most of the cabling behind them. I figured this would make it easiest to get to if I had to repair it later. Obviously this creates an issue when you need to cross a doorway/hallway, so at some stages the cable goes under the floor, and I just pinned to the joists with cable ties.
So having said that, I was still quite relieved when I actually tested it and it worked :)
Sorry for the Off topic;
My NBN booking got pushed back from New years eve to 3 Jan. Saw that one coming haha!
Let's avoid the DIY cable discussion guys, it's not allowed on Whirlpool and will get the thread derailed pretty quickly.
Oops sorry mate, didn't know that.
Yeah, pretty silly rules I agree, and it definitely happens behind closed doors anyway.
Service available: Congratulations you're ready to connect to the NBN!
Brunswick West! Now to choose a provider, thinking of Dodo....
Service available: Congratulations you're ready to connect to the NBN!
Congrats! Now to pick a provider and lock in assn installation date asap
When I try to check pricing and availability on Dodo it says that NBN is still not available at the address... does it take a while for their database to get updated?
When's hope street area in brunswick due for a roll out?
Looks like the map has updated again today!!
3BRU-06 is fully active I think... well my street is now active.
Also I got an email from iinet this afternoon saying nbn was active.. that's what prompted me to check the nbn site.. I had checked it this morning and it didn't show as active
When I try to check pricing and availability on Dodo it says that NBN is still not available at the address... does it take a while for their database to get updated?
I had the same thing when I signed up with iiNet � their internal system was more up-to-date than their website, so all good!
When's hope street area in brunswick due for a roll out?
Last known RFS was Feb '14. � but that was from the former government. 3BRU-08 has since been removed and re-appeared on the map, with a revised build commenced date of Nov '13.
If I had to guess I'd say mid next year, based on commencement/completion timelines of other parts of 3BRU.
Well congrats!
Odd though, I still see them digging and handling cables every day in B'wick West.
We've not received an NBNCo notification either.
I also notice that the NBNCo website has fiddled with the dates. It now states a different commencement date for B'wick West than it used to, a later one. Until recently it stated commencement in 2012. (It's taken 12+ months.) Now the site states it began in 2013. Last minute progress report fudging?
edit: call to nbn co at 12.30pm today, nbn advised that "the module" (3055) is not yet available, eta 1-2 weeks.
My place has FINALLY gone live... just after I've signed an agency agreement to sell it. Sigh...
Hopefully I'll buy something in Carlton or Carlton North next year...
Update: As expected, the ISP has to rely on what validates through the NBN portal, so they had to raise a case with NBNCo.
Not looking forward to how long this will take to sort out... :)
Update2: iiNet elevated with NBNCo and it took only 48 hours to get my new address added to the NBN portal that validates and allows our house to be provisioned.
Now I just need to open the request for connection with iiNet and get things started.
Easier than expected!
Why does the NBN roll out map have to be such a tease? Was so excited that my Brunswick West area finally has turned purple but seems I am not connected yet because I live in a small MDU. Apparently can take up to another 3 months to get set up so it is going to be a long wait.
Well NBN is being installed as I type this. The box is on the wall and everything is fitted but man alive he is taking a long time (1 hour now) to try and get my port i guess in the exchange box in the area (sorry forgot name). I wonder how long it takes to go live when the light goes green and I can hit my 100 meg speed's well close to even would be brilliant.
Well NBN is being installed as I type this. I can hit my 100 meg spped's well close to even would be brilliant.
Where did you install yours?
Post some speeds when you get a chance
Where did you install yours?
Post some speeds when you get a chance
I got mine installed in my front room. I will take some pics once i get back in there to clean it all up. It will be nicely hidden with nothing showing except the router so I can run the wireless for signal. But then again better antennas could mean I could hire everything except them I guess....
Once devoted call me back for the final activation i will post the results and post a pic or two.
Once devoted call me back for the final activation i will post the results and post a pic or two.
That will be great... and some details of the router if possible too...
thanks
Update2: iiNet elevated with NBNCo and it took only 48 hours to get my new address added to the NBN portal that validates and allows our house to be provisioned.
Now I just need to open the request for connection with iiNet and get things started.
Easier than expected!
Update3: Tech booked for 7th Jan, now the fun begins.
Update3: Tech booked for 7th Jan, now the fun begins.
Fun times ahead. From my visit the visionstream guy told me yesterday Brunswick is one of their least favourite places to work in as the location of the pits that correlate to the house is horrible, the pipes are often full of rock hard mud that has set and it was a general pain compared to other areas. Interesting to see how it all goes for you... fingers crossed you're whizzing along on the 7th
Thanks BB!
No doubt it will have a few hurdles, especially being a new house with no existing comms connected...
Is there a Brunswick NBN Users Group?
Update3: Tech booked for 7th Jan, now the fun begins.
Jealous, hope you get a smooth installation! My first tech visit was in August, still without a connection today and won't be until at least the end of January. Brunswick/Carlton is certainly a problematic area for installs.
Hi all,
I am thinking of buying into Brunswick on Donald St (It's between Albio St and Moreland Rd). It is not included in the current rollout as I believe it is serviced by the Moreland exchange. Whether or not I am likely to get access to FttP over the coming few years will influence what I am willing to pay for this place.
My understanding is that this area had previously been included in the 3-year rollout plans before they was removed (correct me if I'm wrong � I can't find the old rollout maps anywhere).
Is much known about what is likely to happen here at this stage? As far as I can see it there are three scenarios. Two are good, but one (the most likely) is bad.
Scenarios:
- (good) This area is added to the rollout map over the coming months and FttP is connected
- (bad) This area is added to the rollout map and is constructed after mid-2015 but before the next election. I get FttN which is unlikely to be built over with FttP anytime soon, even after Labor comes back into government.
- (good) This area is added to construction following the next election when Labor is (likely) re-elected and FttP resumes
Are those who know more about the various plans, state of signed contracts, and construction progress able to give any insight on how likely each of these scenarios are?
following the next election when Labor is (likely) re-elected and FttP resumes
unlikely.
Sorry, too many workers are too stupid to realise their mistake...
They will elect Abbott a second time.
Sorry for your loss.
Out of curiosity how long have people waited post install of the gear internally and externally (with a green light on the NTP) till their ISP said they can use their fast new shiny connection ? MIne was installed on Friday and I am still waiting. I mean come the bleep on..... I want NBN. ADSL 1 can get stuffed now I have it all installed.......
Is there a Brunswick NBN Users Group?
Good question! What did you have in mind? Helping the less techy out with their NBN setups? (Legal) File Sharing? Gaming?
I'd be interested.
Good question! What did you have in mind? Helping the less techy out with their NBN setups? (Legal) File Sharing? Gaming?
I'd be interested.
Armidale has one.
MIne was installed on Friday and I am still waiting.
Ben B, I had mine online in 24 hours.
I have my install with skymesh booked for the Wednesday the 8th.
3bru-06 Brunswick West.
Let's hope that conduit is up to scratch.
I'm in the same zone and nbn map shows my address as live for 2+ weeks now yet inet and dodo both stay there is no fiber available, how did u get availability?
Have you called them? I was able to sign up with iiNet over the phone when their website still didn't recognise my address.
Have you called them? I was able to sign up with iiNet over the phone when their website still didn't recognise my address.
Me too!
Yeah I did they instead its not. Going to try again tomorrow
I had a similar situation... i'm also in Brunswick West
Went to sign up with AusBBS on the website and it said it was not available.. emailed them to check and they advised it is available and they have added my address to their database.
Once this was done they advised to try again on their website and it worked
Now i'm just waiting impatiently for them to give me an appointment for my install! :)
I spoke to one of the sales staff and they double checked.
They insisted its not available and that was it.
Going to try another provider
I am thinking of buying into Brunswick on Donald St (It's between Albio St and Moreland Rd). It is not included in the current rollout as I believe it is serviced by the Moreland exchange. Whether or not I am likely to get access to FttP over the coming few years will influence what I am willing to pay for this place.
That's part of the old 3MLN area; as you say, it used to be on the 3-year-plan, but it was deleted after the liberal party came to power.
Even before the change of government, it wasn't going to be built until 2016, so I'd say there's very little chance of either FttN or FttP making it out there in the government's current term.
According to the nbnco map Brunswick West has gone online. But our street 3BRU-06 hasn't. Called nbnco a couple of times: some cabling fault, no concrete information, no eta, no further contact information available.
NBN crews have not returned to work in the area. Feeling is they consider the project complete and will not return unless pressure is applied by someone. But how to apply pressure...any advice?
The info I've found on myNBN.info is the most precise by far...calling nbnco has proved a waste of time...
At the same time, google maps has managed to drop our address, not the street, only our house number. Emailed google...got reply (Yes, you're right...!) some weeks ago...google hasn't fixed it yet.
Feels like a case of the cursed address.
Update3: Tech booked for 7th Jan, now the fun begins.
Update4: So the tech arrived (at 12:30pm when the appointment window was 8am-12pm...)
Straight away he said he can't run fibre to our house yet and more remediation work is needed before our place and the house next to us can get connected.
All this even though we're in the RFS zone.
There is a generic looking date of 20/2/14 for the remediation work, but it's impossible to get any details of what this involves, who's doing, how long it will take to complete etc...
So yeah, as expected, it was all looking a bit too simple to be true. :)
Note, we're in a small alley/laneway between a couple of main streets which seems to be causing most of the delays.
Straight away he said he can't run fibre to our house yet and more remediation work is needed before our place and the house next to us can get connected.
Damn, that old chestnut! Way too common in this thread.
Note, we're in a small alley/laneway between a couple of main streets which seems to be causing most of the delays.
Maybe, maybe not... it's got more to do with the quality/accessibility of your conduit and pit (and whether or not fibre is even in your pit already). I'm in a main street and I've been in remediation limbo since August. Hopefully yours is a relatively simple fix.
From what the tech said, our neighbours went through this process already (which should save us some time) and figured out that most of our services/utilities just come through via the property on the main street.
There's no suitable conduit for the fibre and they are probably looking running the fibre along the power poles through to our laneway and a separate 'box' will need to be installed in our street to service our houses.
I'm hoping that this is all going ahead thanks to our neighbours going through this process already and the 20/2/14 date will actually be when the work is done!
Got my fibre installed on Friday. The techie was great; A young guy who was more than happy to show me pretty much the whole installation process from clearing the pit, pulling the fibre to the house, cutting & joining the fibre at the outside box, pulling the fibre through the house & then setting up the NTD. He was v.happy I'd done some prep work, and that we we're going into the front room (terrace house.)
http://i.imgur.com/EcD0d7G.j
http://i.imgur.com/5dpgp14.png
Just had every thing installed, it seems my FDH has not yet been activated.
The guy from Visionstream was helpful, we struggled a bit with getting the fibre through to the opposite end of the house. He was here from early morning till early arvo.
I'll update when the FDH issue is resolved.
Just called up iiNet to have my application lodged. Apparently it needs to be referred to NBNCo first as the address isn't activated properly in the system for receiving NBN (even though it is), but this shouldn't take long.
Should hopefully have NBN in a few weeks :)
Anyone know if there is any update on 3-BRU-07?
Apparently it needs to be referred to NBNCo first as the address isn't activated properly in the system for receiving NBN (even though it is), but this shouldn't take long.
I had to go through the same process with iiNet and it only took about 24 hours before NBNCo fixed the address in their portal and allowed iiNet to book a tech. So shouldn't be an issue. :)
The hard part for me was that once the tech came, he didn't install anything and said 'too hard' basically... :S
just checked the rollout map and my little brown square in 04 is no more :)
now to find a provider...
The hard part for me was that once the tech came, he didn't install anything and said 'too hard' basically.
So what happens then when they switch the copper off?
So what happens then when they switch the copper off?
Exactly, it's due to be turned off March 2015, so they have to do something before then!
Anyway, I'm working with the owner of the property to check the conduit plans and condition and I'll be asking for an NBN tech to come back out and run the damn fibre, or at the very least have a closer look and at least TRY!
I was a bit disappointed with how dismissive he was when he first had a look.
So what happens then when they switch the copper off?
Considering how many troubles they've been having in these areas, I wouldn't be surprised if this date is pushed out for years just like the analog TV shut-off was. There are just too many properties that are difficult to get fibre into, and too many people (property owners and installers alike) that are apathetic about making it happen. I'm assuming Telstra will still have to meet their Universal Service Obligation for some time into the future and provide some kind of telephone service, so I reckon copper will be around for a long time yet.
Considering how many troubles they've been having in these areas, I wouldn't be surprised if this date is pushed out for years
I hope that will apply in my area (I can't find out it's number, but it's blue on the map), and the switch-off date is 23 May this year. I could be connected now if I wished, but I'm content with what I have and don't want the hassle of installation or the additional expense. I think I'd be required to get an electrician to install another power-point first, and I haven't yet seen a plan offering a lower cost than I'm paying at present. So count me in with the apathetic.
Got connected on Tuesday.
After a few hiccups due to an annoying set up, finally got it firing up.
Pretty happy for a wireless connection
http://www.speedtest.net/result/3223835211.png
Compared to
Major power outage in Brunswick at the moment, out of interest has this effected anyone's NBN service.
The battery backup should kick in, and I assume the Fibre should still work ? Should ?
http://www.powercor.com.au/C
Hmm my iiNet status still says "waiting on tt to book appointment". I sent my application through on the 9th, and haven't received a reply back yet.
I've just checked the NBN rollout map again and strangely enough it says:
"Service unavailable, Build commenced | Fixed line
There are NBN services available in your area. However, work is still in progress at your address."
Any idea what that means? My area is still in purple :\
Battery backup did kick in, however, obviously my wireless and voip didn't work, and once the laptop battery runs out it's kinda useless!
My address in Brunswick West went live before Christmas, probably around the 10th of December.
I called Dodo and iiNet and both said that service is not available, even though the Nbnco map says it has been for over 4 weeks.
I have not heard from either supplier and today I checked my address again on the Nbnco website and this is what it now says:
Service unavailable, Build commenced | Fixed line
There are NBN services available in your area. However, work is still in progress at your address.
Also large parts of Brunswick West are now red again with service unavailable...
My address in Brunswick West went live before Christmas, probably around the 10th of December.
Yep in the exact same situation as you :/
I'm also in Brunswick West... I noticed my area went live sometime in December... so I applied with AusBBS and I had my install today
I looked at the map again today and noticed quite a few of the street around me are no longer live
Also in the mail today I got a letter from NBN saying my street is live and NBN will be coming around soon to do the install, or to ignore this letter if I have already ordered with an RSP
Green fibre was being installed along Brunswick Road (Near Guthrie Street) Today.
They have been working on that section of Brunswick Rd for a while, so there must be some issues. Thus why some of that area isn't ready for service.
It took a week from install date, but it's all working fine now.
So, I just had my expected rectification date pushed out until the 18th of March. I ordered in August. That'll make it seven months at least from order to installation. Going for the record here! I'd be surprised if it wasn't already...
Update4: So the tech arrived (at 12:30pm when the appointment window was 8am-12pm...)Straight away he said he can't run fibre to our house yet and more remediation work is needed before our place and the house next to us can get connected. All this even though we're in the RFS zone.
There is a generic looking date of 20/2/14 for the remediation work, but it's impossible to get any details of what this involves, who's doing, how long it will take to complete etc...
Update5: More back and forth between iiNet and NBNCo....
The tech re-classed our address as an MDU even though it's an SDU and perfectly capable of being connected.
A couple of weeks later and calls between NBNCo and iiNet, I've had the old NBN order cancelled, re-classed my house as an SDU and re-booked a tech, due to come out this coming Thursday.
I think we should be all good to go this week for the install unless I get another stubborn tech. :)
Update5: More back and forth between iiNet and NBNCo....
The tech re-classed our address as an MDU even though it's an SDU and perfectly capable of being connected.
Sure you're not in the same apartment block as me? :P
I'm pretty sure we are not part of an MDU. The PCD has already been installed and all it takes is 1 wire (probably about a meter in length) to connect it to my apartment, so I don't see what the issue is :\
Here's the update:
-----------------
NBN Network & Service Operations
10/01/2014 13:36 AEDT
Hi Team,
This address ...... Brunswick West Vic .... is part of an MDU which is not currently available for service. Serviceability levels will be updated once we've received the appropriate notification from the relevant contractors. Please continue to Monitor the Historical Footprint List for updates on MDU availability.
This Service Request has been closed. Please submit a new Service Request if you believe this requires further investigation. Thank you, NBN Co.
Try to resend your application this time. I hope their system is much better now.
Sure you're not in the same apartment block as me? :P
100% free standing house with new conduit ready to go. Zero reason why the last tech didn't install the fibre. >.<
My address in Brunswick West went live before Christmas, probably around the 10th of December.
Service unavailable, Build commenced | Fixed line
There are NBN services available in your area. However, work is still in progress at your address.
Also large parts of Brunswick West are now red again with service unavailable...
Yes, a new ETA is Feb 3 � March 26 according to the latest NBNco letter.
Not specific to Brunswick but an interesting read, possibly relevant to this context: http://www.abc.net.au/news/20
Update5: More back and forth between iiNet and NBNCo....The tech re-classed our address as an MDU even though it's an SDU and perfectly capable of being connected.
A couple of weeks later and calls between NBNCo and iiNet, I've had the old NBN order cancelled, re-classed my house as an SDU and re-booked a tech, due to come out this coming Thursday.
I think we should be all good to go this week for the install unless I get another stubborn tech. :)
Updates6: Sigh.... still not connected.
After sorting out all the original issues, the tech came out again and was all good to go.
We open the comms pit on the street (Nicholson St) and surprise surprise, it's collapsed, full of dirt and crap and no clear conduit to run the fibre through...
Civil works are now needed to remediate this pit and run new conduit from pit to the outside wall of the property.
Another few weeks (I hope) delay after initially trying to get connected in November last year.
While out for a walk last week I noticed this setup at an MDU on Victoria St, East Brunswick. It's an old brick block with maybe 20 units in it. There's no comms cupboard or similar available.
https://www.dropbox.com/s/w7
https://www.dr
It seems very dodgy to have the fibre exposed like that � is it possible the job just wasn't finished yet?
Looks like it should at least be covered! Loose cables aren't a good idea. :S
3BRU-08 now November how silly.
Was meant to be December then Feb now November.
I'm sorry for your loss.
is it possible the job just wasn't finished yet?
I walk past this block several times a week. Noticed that it's still in the same state as in the photo.
I live in an MDU in 3BRU-02 (currently live) and received the NBN letter about services "soon being available".
Any ideas what "soon" is?
Any ideas what "soon" is?
In my experience so far trying to get NBN connected (BRU-05), soon can mean anywhere from 3 weeks to 3 years.
The problem is that during this time, there's no way to find out about the progress, no one to talk to about the progress and no one to actually help until out of nowhere NBNCo says 'oh, now it's ready!'...
I live in an MDU in 3BRU-02 (currently live) and received the NBN letter about services "soon being available".
Any ideas what "soon" is?
I must admit I got the coming soon letter from transfield in Brunswick and after maybe 9 � 12 months the NBN was finally connected to my house. I watched them lay the fibre all around the place during that time
Transfield will be working in Brunswick for the next two months. Hopefully a lot of connections get done.
Hey all, moving to Brunswick West and the NBN map tells me were are right to go with getting it (yay!) except when I enter in the address in either iiNet or Internode it says 'nup, sorry you suck' ... ok maybe it just says 'sorry it is not available' but it feels the same.
Is there a lag/difference between the two systems?
From what I am lead to believe the NBN has been down the street we are moving to for a while now ...
except when I enter in the address in either iiNet or Internode it says 'nup, sorry you suck' ... ok maybe it just says 'sorry it is not available' but it feels the same.
Is there a lag/difference between the two systems?
I believe many people had the same issue and have tried a few NBN providers just to make sure thats its not just a glitch. I believe if its not then call up NBN and they can update their database and your good to go (fingers crossed).
I believe many people had the same issue and have tried a few NBN providers just to make sure thats its not just a glitch. I believe if its not then call up NBN and they can update their database and your good to go (fingers crossed).
It's weird. I checked on the Telstra site and it says we are right to go ahead ... calling iiNet and Internode now to see what's up.
Will call NBN peeps thereafter if no luck :)
I haven't seen any work being done 3BRU-07 or 3BRU-08 in the past month. We've been pushed back a month already after already being removed and then readded to the NBN rollout map. I'm just worried it will be pushed back and delayed until next year and then it will be pushed back further as they assign us to being part of the MTM mess.
Has anyone seen telstra or nbn crews out in the area?
For others applicants in the Brunswick FRS, how is your application going?
According to myNBN http://www.mynbn.info/fsam/3BRU-07 we're still scheduled for a October start date. Unfortunately I have not seen anyone in the area either
http://www.mynbn.info/fsam/3BRU-08
Jan 2015!!! wowz0rs
yeah 3BRU-07 been pushed out to Jan 2015 as well. I give up
Concerning 3BRU-06: there is an area-wide signal outage that may go into remediation. A neighbour advised of this.
In my street the closest NBN termination point is nearly 100 meters from the property boundary, cable conduits were damaged, NBN tech could not lay cable from termination point to property. No remediation ETA has been provided. Two business days since.
We're now in remediation hell. ETA posted after 3 business days: April 2. :|
Lots of digging around Grantham/Union St recently
Not sure if it's for the NBN. Service map says it's already active
Lots of digging around Grantham/Union St recently
That's for new water / irrigation under the road / footpath.
We've already got NBN.
Well, got an installation appointment this afternoon in 3BRU-05. What an auspicious day � I placed the order with iiNet exactly 6 months ago, on the 21st of August 2013. Will we have an active NBN connection by the end of the day? Watch this space!
Update: Nope, still no connection! Pit conduit still blocked � the same issue we had four months ago. I give up.
I hear your frustration, NBNco is overextended, behind schedule, and, it seems, dishonest about rollout progress.
Basically, NBNco didn't complete a bunch of work, pushed the dates back and then forward which suggests fudging the rollout completion stats.
It seems it was decided to advertise the area as "completed" when it would have been known that no actual further completion work had been undertaken (see email snippet below).
To call this "remediation" seems rather like calling the surgery complete before the patient is stitched back together.
This is from the email I received from my ISP today:
"I have looked into your appointment and have been advised that there is a planned remediation date: 02/04/2014. They have advised that there is a problem in the external network past the multiport." (Concerning 3BRU-06)
Basically, NBNco didn't complete a bunch of work, pushed the dates back and then forward which suggests fudging the rollout completion stats.
I'm in 3-CTN-08, which neighbours the Brunswick rollout. Under the last rollout schedule under the old government I was Dec 2013, I'm now Jan-15.
I don't think much has changed on the underlying installaiton contract, so it's eitehr a case of go slow on existing contracts (perhaps remove reosurce peaks?) or they simply had a "complete FSA's" at all costs mentality, without really caring about the final connection from the core conduit into people's homes, and reading baove perhaps letting defects stand.
It's fascinating to watch the change under the new government, I just hope it's just to more focus on actually delivering to the end customer and not a reprioritisation and slow down on pre-existing contracts situation (so they can work out FTTN and have work till that point).
Anyway, enough speculation, let's just hope they work through these issues quickly and get back to adding new areas (like 3-CTN-08!)
Anyway, enough speculation, let's just hope they work through these issues quickly and get back to adding new areas (like 3-CTN-08!)
It looks like that there isn't any work being done anytime soon. I wouldn't expect that Jan 15 date to be a solid timeline for activation.
["NBNco is overextended, behind schedule, and, it seems, dishonest about rollout progress."]
What is the point of the NBN Co sending out letters to say contact your service provider to get connected when they have not completed their work.
We are in West Brunswick and I put in an order through iiNet to have the NBN connected after receiving the NBN Co. letter advising we were good to go.
Contractor came out on the 6th of Feb but could not connect as there was no conduit running from the pit that the NBN put in the nature strip to the house. A civil crew was needed as it required cutting concrete pavement to install the conduit to carry the fibre.
iiNet telephoned the next day saying that NBN Co are giving them a delivery date of 22 March 2014 . This coincides with a date that the NBN Co letter gave us that NBN sent saying if you don't contact an ISP we are going to come to your house and install the fibre to an external point on the house.
Receiving an update from iiNet every Friday by SMS saying expected delivery date still 22 March 2014.
iiNet have been terrific. I cannot fault their customer service.
NBN Co are saying on their roll out maps and their multiple mail-outs that they have finished in our area.
I am giving NBN Co 2/10.
Marks off for falsely raising our hopes,for digging up our water mains at 7:30 on a Saturday morning. Also marks off for wasting taxpayers money sending the fibre up the Telstra pits in our street early last year and then coming back and laying a new conduit in December . Hopefully they don't cut through the water a second time. I might fill the bath on the day the civil crew come just in case.
NBN team were pulling large green fibre spools late on Saturday, around 6.30pm on Brunswick Road, near Guthrie / Fleming Streets. (North side of Brunswick Road).
IIRC isnt the thick green fibre some backhaul or main cable? Seems odd they are still doing that in the area. Must be a delay of some kind.
Hopefully they'll light it up soon.
Just walked outside and it looks like the NBN crew are right outside my apartment doing some work on the pits. Strange seeing as the PCD was already installed, must be some other work going on.
Annoying thing is I'm planning to move out in the next month or so :(
Maybe there's a partial blockage in the pit which is stopping someone else getting connected?
I'm in an MDU and the PCD's were installed 2 weeks ago. It was a Friday so at lunchtime it was determined that the pit was 'blocked'. Seems to happen a lot with Friday pits :P
I had a good laugh when the guys told me that the Civil Works team would resolve the issue in less than a week. No chance.
Called NBNCO got the usual runaround of "oh we can't see anything in the system � all we can do is email the civil works team who may or may not respond!"
At least they gave me a good chuckle.
I'm in West Brunswick, but at the northern end, connected to the Moreland exchange, so I haven't been part of the NBN roll-out at all.
I've been trying to get Telstra Cable for internet, but they won't look at installing it because they say I'm due to get the NBN sometime.
I think this is a mistake, but I couldn't convince them. I wondered if anyone here knows more about the NBN roll-out north of Albion street? Are there plans for it now?
On Union St here. Just moved into a house there (lovely house!), NBN Tech came out to install on Tuesday did a lot of looking around etc, but there was a lack of any work being done.
Was told once he finished that the conduit was blocked and the civil works team was required to come out and fix ... in a few weeks ... lol
Ok no problem will get ADSL then ... ummm no.
WTF?
How can they put in place a process ... where you cannot get anything? Sure it's fine for someone waiting who has had ADSL for a while ... but I'm new to the area and our Photography business relies on the Internet for both uploading photos for clients through to backing up to the cloud (we back up at home too � but had a scare recently that lead us to cloud based services on top of that).
Toby I checked a few addressed in your area and it looks like you would fall under the 3MLN area. Sadly this was removed from the roll-out plans by the current Government.
You will probaby get (turn)BULL-NET NBN some time when they can be bothered :(
Maybe chat to Hellstra again and mention this removal to them. All you can do is try.
Yay the pit issues have been resolved near my place and the cables are being run to the external point(s) right now.
Now the install needs to go through the cert and QA process and I'll be able to order a service.
Might get NBN this year after all :P
Hoping someone can answer my question, I'm on Sydney road in Brunswick and have been told that I have till may 23rd till the copper lines are stopped, but I don't even have a NTD installed in my shop. Does this mean I can't get on the trial as I don't have a box and what will happen to my copper service in may?
but I don't even have a NTD installed in my shop.
Have you ordered a connection? Just call your ISP (or iiNet, Skymesh etc) and book a connection. Seems to take a few weeks at the moment.
Do I need landlords consent?
Do I need landlords consent?
Yes. But you should discuss all this with your ISP, not in the B'wick rollout topic.
I'm on Sydney road in Brunswick and have been told that I have till may 23rd till the copper lines are stopped
My guess is that you are not the only one in this situation. Can anyone confirm that 75% of premises have to be connected in a given area before they can discontinue copper-linked services? Is there any way to find out what percentage of premises are NBN-connected now? As someone who is happy with the existing ADSL2 service, I don't like being pressured into accepting NBN within a given deadline without proof that the criteria for disconnection of copper have actually been met.
Even the cheapest NBN plan I've seen will cost me quite a lot more than I'm paying for internet+telephone at present, plus the extra cost & nuisance of an electrician to create a new power-point.
A couple of related queries:
1. Are they still compulsorily installing those big battery back-up boxes?
2. Is it cheaper to have a single power-point converted to a double one, than to have a completely new power-point installed? Would the former be acceptable as the 'dedicated' NBN power-point?
Even the cheapest NBN plan I've seen will cost me quite a lot more than I'm paying for internet+telephone at present,
Maybe you can expand on that a little. What do you currently have and what do you need?
I don't think you need to have a dedicated power point anymore.
What do you currently have and what do you need?
I'm with iiNet and my average daily usage is 67 MB (with occasional spikes up to 140 MB) on a plan that offers 100,000 MB per month.
Here's my most recent bill:
Monthly charge for ADSL2+ Home-1 service
[ for the period 10/03/2014 to']
10/04/2014. $29.95
Phone
Phone 1 Residential service calls until
22/02/2014 $0.28
0393877938: Home Access Monthly charge for the period
10/03/2014 to 10/04/2014 $29.95
0393877938: Silent number Monthly charge for the period
10/03/2014 to 10/04/2014 $2.93
VoIP
Monthly charge for iiNetPhone service for the
period 10/03/2014 to 10/04/2014. $0.00
iiNetPhone service calls until 22/02/2014 $1.60
Total New Charges $64.71
My monthly bill for everything including calls is rarely over $67.
I use VOIP for most outgoing calls but no incoming calls. I want people to be able to phone me when my computer is not in use and switched off. I do not have a mobile phone nor do I want one.
I don't think you need to have a dedicated power point anymore.
That would be good news if correct, but it's not what I've been reading elsewhere. Though it is possible that the battery back-up box is no longer required. I'd like to know for sure about that.
I use VOIP for most outgoing calls but no incoming calls. I want people to be able to phone me when my computer is not in use and switched off
I presume you leave your router switched on so you can make outgoing calls?
Next question: what speeds are you currently getting and what speeds would you prefer?
PS: Edit out your personal details (phone number) from your post.
Toby I checked a few addressed in your area and it looks like you would fall under the 3MLN area. Sadly this was removed from the roll-out plans by the current Government.
Maybe chat to Hellstra again and mention this removal to them. All you can do is try.
*sigh*
I try and try again to explain to Telstra but they just don't get it.
I can't get NBN because I'm not in the Brunswick rollout, but I can't get cable because allegedly I'm in an NBN area. So frustrating! Meanwhile I'm stuck on ADSL1 at a few megabit.
PS: Edit out your personal details (phone number) from your post.
Many thanks for picking up that; as I never give that number to anyone I don't even recognize it as my phone number.
I presume you leave your router switched on so you can make outgoing calls?
No. If I need to make a phone call at a time when the computer isn't switched on (and that's quite rare), I do use the fixed line phone.
what speeds are you currently getting and what speeds would you prefer?
I don't know what speed I'm getting, but I have no need for anything faster. It's standard ADSL2 but I think I'm quite near the exchange: maybe that makes a difference.
No. If I need to make a phone call at a time when the computer isn't switched on (and that's quite rare), I do use the fixed line phone.
Hmmm...you don't need to have the computer switched on to make a phone call unless you are using a softphone. How do you make your VoIP calls?
Also, just for fun, why not test your speed and report back: http://www.speedtest.net/
Also, just for fun, why not test your speed and report back: http://www.speedtest.net/
Here you are: http://www.speedtest.net/my-result/3360347007
How do you make your VoIP calls?
I have an old HP OfficeJet all-in-one with a telephone handset. It's connected to a power-board and also to my modem, which is also connected to the power-board, as are my printer and (in winter) two heaters. Each has a switch on the power-board and most of the time only the computer and the modem are switched on. The power-board is connected to the only power-point in the room, and is switched off at the wall when I stop using the computer, either at night or because I'm going out for a few hours. I can still make or receive calls on the landline phone when the power-point is switched off.
Now perhaps it's clearer why I don't want the NBN hogging that power-point.
I have an old HP OfficeJet all-in-one with a telephone handset. It's connected to a power-board and also to my modem, which is also connected to the power-board, as are my printer and (in winter) two heaters.
I'd be more concerned about not being able to call the MFB when your two heaters pulling 2400w at max (10amps) set the power board on fire.
The power-board is connected to the only power-point in the room, and is switched off at the wall when I stop using the computer
Quite apart from whether or not you get the NBN I think you seriously need to address the power supply situation to your room.
That set up is simply asking for problems and is seriously affecting your IT experience.
your two heaters pulling 2400w at max (10amps) set the power board on fire.
They are Thermofilm personal heaters, max 160w each, and I rarely have both on at the same time.
That set up is . . . . seriously affecting your IT experience.
How so? I'm happy with it and it does all I need.
Still wanting answers to the questions I asked previously:
1. Can anyone confirm that 75% of premises have to be connected in a given area before they can discontinue copper-linked services? Is there any way to find out what percentage of premises are NBN-connected now in any given area? In my block of 16 flats I'd say it was only 3 or 4.
2. Is installation of the battery back-up box now optional?
3. Can the NBN connection use half of double power-point? Is it cheaper to convert a single power-point to double or to install a separate new one.
1: I can't find a source to backup this 75% figure. There's also confusion between actual uptake and availability to premises where there may or may not have been uptake of service. I'm leaning towards disconnect when NBNCO gives the date.
http://www.nbnco.com.au
2: Optional (via informed consent form � updated) http://www.nbnco.com.au/conte
3: Single socket minimum is the requirement. More than that is fine � one socket of a double gang outlet is enough but a router will still need to be connected if internet is required (other half of outlet for example).
http://www.nbnco.co
Thanks, Hexactly, for your very helpful an well documented response. I wrote a long reply which I've lost by inadvertently navigating away from this page. But I really appreciate all the information in your post.
I'll just add that I found this document www.nbnco.com.au/assets/docum
Can I plug the power supply into
a power board?
Yes, however NBN Co prefers the NBN
connection box and power supply is connected to
fixed power point where possible. However in the
event this is not possible then the power supply
can be plugged into a double adapter, extension
cord or power board as long as they are safe.
So perhaps I can save the expense of getting in an electrician to install an additional power-point.
I'm glad that the information was of use.
I can understand the power board option as, without battery backup, I can't see the rest of the equipment drawing too much current.
A good win for you on the outlet expense!
I'm with iiNet and my average daily usage is 67 MB (with occasional spikes up to 140 MB) on a plan that offers 100,000 MB per month.
My monthly bill for everything including calls is rarely over $67.
Check out, http://www.internode.on.net/r
Well, you'll lose 70GB from your plan but at worst you use no more than 5GB a month so quota shouldn't be an issue? Only 2 bucks more than you pay now, and I'm sure there should be cheaper options than Internode for sure.
A good win for you on the outlet expense!
Let's hope it proves to be OK in practice. I never did want the battery backup anyway.
Thanks also for your input, Gomes. I'll probably stay with iiNet as I've been a satisfied customer there for many years. Also it seems that iiNet's bundled phone has $0 charge for local calls whereas Internode charges them at 18c.
Either way I can't get the basic cost under $69.90 p.m. which is more than I'm paying at present including call costs. The promised low income / concession NBN plans are nowhere to be found.
I'll probably stay with iiNet as I've been a satisfied customer there for many years.
Very disappointed to learn today that iiNet will not accept an order for a NBN installation without a battery back-up.
What's the best website for comparing NBN plans? I would have expected it to be Whrirlpool but that doesn't seem to be the case.
Edited to add: Skymesh proves to be another that insists on battery back-up. Who else can I try for a cheap low-end system?
Hmmm I can't understand their logic if you have signed a waiver but regardless..
Tried Exetel?
A comparison site: � whistleout.com.au/Broadband/Na
I'm not sure about me adding a direct link as it might be a WP competitor � mods edit as you see fit cheers.
Very disappointed to learn today that iiNet will not accept an order for a NBN installation without a battery back-up.
I'd call iiNet back and refer them to this page: http://www.nbnco.com.au/indus
and this PDF:
They may have a internal check list etc, or sales procedure that hasn't been updated.
From the NBNCo site : "Optional Battery Backup will be available to order in NBN Co Platforms (Service Portal & B2B Industry Interface V6). The six month Optional Battery Backup Transition Period commences on 19th December, 2013 and will conclude on 19th June, 2014. "
Either iiNet or Skymesh etc, the installs are contracted by NBNCo. So whom ever you order it through NBNCo's 3rd party contractor will pull the fibre and install the NTD / Battery Backup if you require it.
Just an FYI for everyone in Brunswick and surrounding Suburbs..
Take note that Nearly 75-80 percent of lead-in Conduits from the pit near or out the front of your premises are 10mm Conduits, that are as old as Time itself!..
Don't be surprised if the Installer comes out and tells you that the conduit from you're premises to the Lead-in Pit is blocked or broken, especially when there is already an existing cable in it.. This is the situation with so many homes in these areas.
If you feel like being a bit "Pro-Active", and wish to better you're chances of getting connected. go outside and inspect the lead-in pipe to you're house, and If you have the resources and tools feel free to fix anything that looks dodgy that you think you can do yourself.
Happy days!
So whom ever you order it through NBNCo's 3rd party contractor will pull the fibre and install the NTD / Battery Backup if you require it.
Thanks for those useful links, mavrck9. I've heard elsewhere (maybe in another Whirlpool NBN thread) that if the order from the RSP says to install the battery back-up and the customer insists they don't want it, the contractor will not proceed with the installation, and the customer has to try another RSP and goes back to the end of the appointments queue.
I have a hunch that the RSPs who are telling me they have to include it in the order are simply wishing to duck out of that informed consent loop, as it's too much bother. But there is also another behind-the-scenes possibility:
Glenn at Devoted intimated to me that the problem is a shortage of the cable required to connect directly to a power-point rather than via the battery back-up box.
Maybe there's an installer around who could comment on this?
I noticed outside Victoria and Melville Road (West Brunswick Post Office) there is a large billboard telling people to update to the NBN by May23 however the area does not even have fibre in it yet nor any chance of obtaining it. (3BRU07) This is going to confuse people in the area.
The Australian Government...our tax dollars hard at work.
Well my MDU is now live, time to order some 100/40 fun times.....
Walked out the front door of my apartment today to see cables hanging down from the ceiling right across the floor.
Apparently we're a couple of weeks away from being switched on.
Now the dilemma of what to do, I'm currently with Telstra, only choice I had when I moved in, and get some foxtel channels (for footy and racing) through my tbox. Sticking with Telstra would probably mean a new 2 year contract, won't be there that long. Another provider would mean I'd need Foxtel as well. Frustrating
Don't be surprised if the Installer comes out and tells you that the conduit from you're premises to the Lead-in Pit is blocked or broken, especially when there is already an existing cable in it.. This is the situation with so many homes in these areas.
Yep � we had a "blocked conduit" problem when we got a tech out to begin the install a couple of weeks ago.
They had to rip up the concrete and run a new conduit up to the house.
All done in a week and a bit (install also) ... we were lucky as there was genuine need to escalate and the lady who handled our complaint from the NBN was awesome (when we were told it was going to be a couple of months and as we had just moved there so we could not even get ADSL due to it being in a copper no longer available area).
Progress in 3-CTN08 today � there's a bunch of vacuum trucks in Drummond St sucking material from the Telstra ducts. The people working them are in sealed suits, so one could assume it's asbestos removal from the ducts.
Kind of weird process, as it was only on pits about 500 metres apart, so god knows what happens to ducts elsewhere, but hey, they're the experts!
I have noticed over the last week or so that there seems to be a ramp up of techs and civil works in the area around Union Street ... even to the point that they are working all day Saturday and Sunday now.
Has something changed? Do they need to get this area completed ASAP and move on the to the next?
Is it customary for a NBN installer to turn up without an appointment to do an installation? Who would be to blame for this, NBN or the RSP?
NBNCo are starting to disconnect copper wire on 23 May 2014 as per this map.
https://www.dropbox.com/s/5q
It seems incorrect that the areas lower than Brunswick Rd (Carlton North area) and the area east of Lygon are being turned off, as they have only been live less than 12 months. The turnoff was reported to be 18 months after the are went live.
Probably best though transferring your phone number / line to a Voip provider to be safe.
NBNCo are starting to disconnect copper wire on 23 May 2014 as per this map.
It's odd that the small area north of Blyth and east of Lygon is going to be disconnected. That spot has only been live for ~6 months.
Is it customary for a NBN installer to turn up without an appointment to do an installation? Who would be to blame for this, NBN or the RSP?
I had a similar situation earlier this year...
I applied for NBN through and RSP and then I received a call from the installer a couple of weeks later asking to confirm I was ok for the installation appointment the following day.
I had heard nothing from anyone about any appointment! I told the installer it was fine and he came and did the install
I contacted my RSP about this and they advised they had a couple of scenarios like this where they had not been told anything by NBNCo about any appointments being scheduled and installers just showing up..
I guess I was lucky my installer called me the day before as I was able to make arrangements at short notice to stay home. If he has just rocked up on the day there would have been no one home
So it seems NBNCo has been failing to advise the RSP of the appointments being made... or is the RSP lying? who knows
So it seems NBNCo has been failing to advise the RSP of the appointments being made... or is the RSP lying? who knows
I did ring the NBN about this and they said the RSP were totally responsible for making the installation appointments and notifying customers. My RSP said "someone" was supposed to have phoned me the night before; well, I wasn't in then, and that's not what I regard as sufficient notice anyway. The NBN said that they would take it up at their "next meeting with the RSP". That bothers me a little as I'm switching, and don't want to get off 'on the wrong foot' with this new provider.
Anyway, a new appointment has now been made for the week after Easter on a day that suits me.
For those interested, NBN just updated my expected rectification date for the full conduit between pits outside my property to May. That'll make it nine months from order to installation, and counting! Wonder if we'll make it to a full year... haha. Good luck disconnecting copper any time this decade with installation nightmares like mine.
Ditto at 3BRU-06. New conduits are being laid. ETA Mid-May according to NBNco letter. The "remediation" process in our street has been chaotic and inefficient. Different companies were tasked to work on different sections of the street. E.g. all house numbers 5-35 by one company. Another company (on a different date) house numbers 1-3. To do the same job: renew conduits.
Which is also to say that NBNco should not have advertised the area as ready. It never was.
I won't worry about it too much. I spoke with NBNCO recently about the test/cert that still needs to be done at my premises and was informed that, even though it has been outstanding for some time, the major focus is on completing all outstanding work in parts of Brunswick where copper lines are about to be disconnected. (including new installs for premises where no cable is in place yet)
I was told it will be a couple of months still!
Even if you get conduits fixed and cable run to the premises then there's a long boring wait after that. After so many delays with the initial roll-out and so many other delays; I have lost interest in the whole thing. I'll be having a 'roust discussion' with NBNCO if they dare try to cut my copper line less than 18 months after they complete their BS processes. (end rant � sorry!)
Cables were installed above all the doors in my building a few weeks ago, shortly after plastic IDC boxes were installed to house the cables. I noticed there is a new cabinet in the garage where the cables connects And it looks like its live.
There has been no info on what's taking place in the building and when NbN might be connected. Anyone have any info on this?
I'm also wondering how the cable is going to make it from the IDC above my apartment door into the house?
I'm also wondering how the cable is going to make it from the IDC above my apartment door into the house?
In my case the individual external box is low down on the far side of my apartment door, diagonally away from the power point and telephone connection, and on a section of wall that doesn't back onto any interior wall, but only onto the hinged side of the door frame. My installation date is now set for Tuesday. I'll be interested to see how the technician manages the wiring.
ETA They did a very neat job with instant stick-on wiring taking it up the junction between the walls, along the lower edge of the ceiling moulding and down the further wall junction to install the box precisely where I wanted it. No fuss about plugging it into a power board, either.
I was told it will be a couple of months still!
NBNco seems to have advised Internode that appointments for installation were reopened. In our street, however, some sidewalk conduit work isn't complete.
Even if you get conduits fixed and cable run to the premises then there's a long boring wait after that.
Getting close to 12 months delay.
I'll be having a 'robust discussion' with NBNCO if they dare try to cut my copper line
If you ever get to speak to a manager. The telephone operators are no more than a complaints screen.
The many thousands of complaints NBNco must have received by now are no doubt interred on an elephant cemetery harddrive on an ageing server...
3CTN-02 (Carlton) is live as of tonight :) if you're in the area, you can give your RSP of choice a ring to see if you can connect!
Carlton
- 3CTN-02-06
- 3CTN-02-13
- 3CTN-02-17
- 3CTN-02-01
- 3CTN-02-04
- 3CTN-02-12
Install booked for this Wednesday, fingers crossed.
A bit of work being done (yesterday) around Rathdown and Richardson St. Looks like they are fixing up pits, and the "difficult" installs.
It works and it's beautiful.
That's good news. Could you reveal which section of B'wick you're in?
That's good news. Could you reveal which section of B'wick you're in?
3BRU02 near Union Square shopping center. It's been live for a while but I'm in an MDU which got lit up only recently.
Hi Brunswick NBN forum,
My name's Bec and I'm a reporter at The Citizen, an online magazine that runs out of Melbourne Uni's Centre for Advancing Journalism. I'm also a Brunswick resident. I'm writing a story and putting together a video news piece about the upcoming shutdown of existing phone services (copper) in Brunswick. I'm looking for people who may be willing to do a five minute video interview to talk about their experience connecting to the NBN in Brunswick, to talk about any issues they've faced with the transition, to talk about whether they think most Brunswick residents know about the switch and whether they think there's enough being done to help people- particularly the elderly and non-English speaking people with the transition. I'm hoping to do the interviews in the next week but I'd be happy to come to you wherever you are and to do the interview whenever you're available. If you're interested or know anyone who is, please message me here or email me at beczajac@gmail.com. Thanks for your help. Cheers, Bec
Yellow covers on those "telstra cable hole thingys"
Spoke to the guys working they advised they have to clean them out to get them ready for the NBN install.
Im in BRU-08
Installation appointment made for May 30.
Internode suggested there were already live connections in Hooper Crescent.
Can anyone confirm?
Internode suggested there were already live connections in Hooper Crescent.
Can anyone confirm?
I'm quite close on the bendy part of Union St in front of CityLink which is also on 3BRU-06 I believe. Just got off the phone again with NBNco and Internode. Internode says it's still not available for them to put in an order and NBNco says it's in the final stages of QA checks but can't give me a date on availability. The PCD has been on the side of building for a little over a month now though.
NBNco says it's in the final stages of QA checks but can't give me a date on availability.
I keep seeing NBN installers there almost every day, but it seems the cable crews have moved on. So boxes are already in houses, but no data is incoming? Let's hope you're getting close!
3BRU-08, anyone know how accurate there timeline is?
Expected Ready for Service Date 2Q-2015
First it was November 2013 lol.
Saw the guys in asbestos suits cleaning out a pit yesterday. Was near the corner of Pearson and Victoria streets.
Remember the Copper wire cuts off tomorrow � 23rd May 2014 in ther original NBN area of Brunswick.
Will it cut off at Midnight 22nd? Midday or midnight the 23rd? I guess not. I'd say its a "stunt", calling Telstra's/NBNco's bluff. It will be a staged cut-off or even delayed over a few weeks/months.
Historical Fact: Ends around 100 years of Telstra/PMG rule of telecoms in Brunswick. (But they still own the Exchange and the pits).
Bunch of MDUs in the original zone still not fibred up into the premise.
Saw the guys in asbestos suits cleaning out a pit yesterday. Was near the corner of Pearson and Victoria streets.
Same guys at my place, near Melville road today. Great to finally see some action here
A linesman told me that the Moreland exchange was starting to get fibre rolled out from it.. I'm surprised, there's nothing on the the roll-out map yet for it.
Still, might be good news for those of us in the north end of Brunswick that were on that exchange and not the Brunswick one.
Anyone know more?
3BRU-06 Union/Hooper area minor update:
NBN installed / 120m of cable needed /
NBN did not work until Internode support called NBN Faults � remote enabling was needed. Now working thanks to wherewithal of Internode tech support.
Internode Silver plan 25/5 mbits/s.
Is there a predicted schedule for completion or a table we can check?
Just says work commenced 2013.
NBN Co has now started reporting areas where Telstra remediation has commenced on the NBN Co rollout map. The following areas are now shaded green with a "Build preparation" status:
- 3CTN-06 � (Melbourne)
3CTN-06 � (Melbourne)
The UNI Melb is now glowing green. Be interested to see if NBNCo is using some of the Melbourne Uni fibre network that runs between buildings etc on the sprawling campus.
I wonder how the NBN is going to be utilized in this area, most of it seems to be offices, classrooms, college accommodation � all being more difficult to hookup compared to the typical residential house. I guess the University will just add fibre for redundancy as they would already have a mix of metro ethernet and aarnet. As for the colleges I doubt each each room would get an NTD as they would most likely already be hooked into the University LAN..
Yeah I also wonder how the NBN is going to be utilized in this area, with most of it being offices, classrooms and college accommodation � all being more difficult to hookup compared to the typical residential house. I guess the University will just add fibre for redundancy as they would already have a mix of metro ethernet and aarnet. As for the colleges I doubt each each room would get an NTD as they would most likely already be hooked into the University LAN..
Hi all,
3CTN-01 (Carlton) and 3CTN-03 (Parkville) went live earlier this morning. Give your RSP a call or check on DeVoteD NBN's service qualification tool to see if you can connect.
I recently move into an NBN apartment that has just been built.
I have signed up to the 100/40 plan and am paying $99 per month.
I have speedtests at speedtest.net almost every day since moving in and have been unable to get results close to what I should be.
The highest speed test I have been able to get on my connection is 70/40
I have completed these tests both with a router and as straight PPPoE into my computer, the attached link of my last test results were from a straight PPPoE connection.
Can you please advise your next steps in rectifying my speed issues?
If I am paying for a 100/40 connection I should be able to reach connection speeds much closer to the theoretical 100/40.
Please advise.
Can you please advise your next steps in rectifying my speed issues?
Maybe try going with a better ISP? Exetel are kinda at the budget end of the spectrum. Maybe they haven't bought that much backhaul from the exchange, and you're maxing it out?
What is a Telstra Wholesale CAT A port?
I live in Brunswick in an area now NBN-only and have an ongoing ADSL+ service with iiNet. I've had an order for NBN pending with a new different RSP since April. Installation of NBN box within my premises was confirmed as completed and all OK, after some mis-reporting delays, on 11 June.
But there is a delay in porting my telephone number which I wish to retain. Latest message from iiNet is that they can't accept a porting request because I'm now in a "cease service" area. Apparently this means that the new RSP has to request a CAT A port from Telstra Wholesale.
Can anyone tell me what that means and how long the process is likely to take before a completion notice is issued?
ETA Latest news is that iiNet seem to be back-tracking on their rejection of the RSP's porting request. It seems my address may fall in the category of 'In-Train Order Premises'. It doesn't feel like a comfortable place to be.
When you are porting a number your new provider will submit the port request either as a Simple porting request (Cat A) or as Complex (Cat C). The difference lies with the number you are porting. If it's a single PSTN number then a simple CAT A port should be fine. If you are porting a block of numbers, Fax duet line, an ISDN number, etc. then it will need to be submitted as a Complex port request.
I don't think this distinction has anything to do with your delays as I imagine the initial type of port request you submitted was a Cat A request and remains a Cat A request.
I don't think this distinction has anything to do with your delays as I imagine the initial type of port request you submitted was a Cat A request and remains a Cat A request.
Many thanks for the explanation, llamaboy. You are right: mine could not ever have been anything other than a simple CAT A request.
Latest news from my 'receiving' RSP (yes, Glenn at DeVoteD actually does respond to emails on a Sunday � there's service for you!) is that Telstra doesn't come into it; it was some misinformed person on the support desk who suggested that.
It seems that when the status of the phone number is 'pending disconnection' has (as mine is), the 'losing' provider has to approve the porting manually. I'm not sure what that entails, but Glenn is hopeful that he will get the 'port date' for my phone early this coming week.
Hi all,
A couple of cabinets have appeared on the street adjacent to ours and saw some green cable going in on the corner of Rathdowne and Davis this morning (which is only a block away from us). Seems like we're edging closer. Any ideas on roughly how long it might take from here?
Hi all,
A couple of cabinets have appeared on the street adjacent to ours and saw some green cable going in on the corner� Any ideas on roughly how long it might take from here?
About as long as it takes some brain-dead snotty kid from Princes Hill HS to cover it in graffiti.
Fair bit of Fibre and pit work being done yesterday in Brunswick West (On Brunswick Road near Melville Rd)
Any ideas on roughly how long it might take from here?
I'm in 3CTN-08 � like you lots of attractive beige cabinets being installed around me (Drummond/Curtain st area), with lots of green fibres being installed in pits. The other night they were marking up Drummond st (both sides), wondering if this will be for NBN or some other utility? Likewise Newry st has copped a lot of work and has some very beaten up road surfaces as a result.
In terms of timing, I suspect it's a bit of how long is a piece of string. I think we can hope less than 6 months (and probably more than 2 months), but it seems like previous rollouts weren't as complete as they otherwise might have been so they've been fixing up those areas rather than simply focussing on rolling out new areas.
Of course, reading the experiences here, I suspect my place will be 3+ months on top of any date we get FSAN availability, as they'll have to do civil works to get a fibre from the nearest pit into the house � the current pathway for the copper is a total mystery maze.
I just moved into a street which has NBN enabled for all houses, unfortunately my house has 2 units subdivided into the backyard which turns the block into an MDU (I just realised)
The fibre has been run to each of the 3 property's and has the fibre terminated, so it just seems they need to do the 'in house' installs. Prelim inquiries via an ISP seems that NBN co cannot give any update about when this would be available :(
Is it worth bugging NBN co directly?
Is it worth bugging NBN co directly?
I'm wondering the same � I'm in a block of townhouses in Brunswick (6 in total) and was advised that the NBN was available. I arranged to connect through Internode and change over from my ADSL.
They scheduled an appointment for 7 July � the installer came but couldn't do the installation because work needed to be done between the external box and the individual townhouses.
I let Internode know � they checked the NBN database and it showed the work had been done so a new appointment was scheduled for today. The technician came to do the installation but the work between the external box and individual townhouses hadn't been done.
Does anyone have a contact at NBN to shake my fist at?
I fired off a missive to complaints@nbnco.com.au � not really expecting a proper reply but less than an hour after my email I received a proper response.
"Thank you for your enquiry to NBN Co. The reference number for your enquiry is XXXXXXXXX.
I apologise that you have taken time off work for the installation which has not taken place yet. Our records show that your address currently has a network shortfall and additional works are required before the installation can take place. The planned remediation date for your address is 2/9/14 . This date reflects the estimated resolution time or the date by which a further update will be provided. Please be advised this date may change."
I was quite impressed with the quick response � the proof though will be in whether they can live up to the date provided. It would have been much better if I had been advised in the first place that work needed to be completed before the installation could take place.
"Thank you for your enquiry to NBN Co. The reference number for your enquiry is XXXXXXXXX.
Yes I have found their Complaints team to be quite responsive.
They've gained traction on this recently.
Get in before the masses and they get swamped.
Ahhh right... I sent a general inquiry to the generic email, been 3 days nothing yet.
Will give it till next week sometime then might try that email!
Hi all,
Im a bit new to looking into this NBN stuff, so apologies in advance for dumb questions....
I am currently in Brunswick West, and saw the NBN roll out falls short by a maybe 500m � 1km from my house :( I've pretty much submitted to the fact I wont get it here any time soon.
Anyway, I am looking to move houses shortly � possibly into Brunswick (as opposed to West). The place I am looking at buying doesn't have NBN yet, nor is it listed in the roll out map as commenced/prepared � however where the current NBN is rolled out is pretty much at the end of the street... no more than 50m I'd guess.
Do we know if they are looking to increase the areas on Brunswick where they will roll out NBN? Or is it pretty much an unknown? Or perhaps on hold all together?
Cheers :D
At this stage I very much doubt you will get FTTP. If you are just out of the 3bru zone then I'm assuming you are in the 3mln exchange area, which is just north of the current FTTP area.
This is all guess work of course, but I'm in Brunswick West myself and I just fall in the FTTP rollout area (yay!), the property behind me doesn't, so I got lucky. This is in bru-07, which won't be finished until April 2015 at the earliest.
This is what make me think that they won't be starting any new FTTP brownfields areas any time soon, and it will be switched over to the lame ass FTTN.
I'm in Brunswick West myself and I just fall in the FTTP rollout area (yay!), the property behind me doesn't, so I got lucky
Lucky you!
So my current place in BWest is between Albion and Moreland. The place I'm looking at is south of Albion on the east side of Sydney road... so close, yet so so far.
So FTTN means I would "NBN" over copper to the home right? Boooo.
I've been seeing a bit of work being done around Albert St in 3BRU07. It looks like they're digging out and installing new pits and redoing the asphalt sidewalks, and sitting around eating. Mostly just sitting around eating in groups really.
Expected date is still April 2015, while 3BRU08 is getting pushed back a month.
OMG we bought a place today in a "Build commenced" area of Brunswick :D
Not the one I mentioned a couple of posts above � decided that was going to go for too much and went with this other options :D Very happy right now!
So "build commenced" should mean FTTH I assume? Not node? The NBN co website said building commenced in Nov 2013, which seems like a long time, so I guess it might be ready soonish (fingers crossed).
Yeap FTTH. 3BRU07 and 3BRU08 have been pushed back for a few years now because most of the lead in conduits are old/blocked/too small to feed fibre down so they need to be relaid as well as the poor quality of most of the pits.
Depending on which area you're in, I think 3BRU07 is ahead in the timetable, you can expect it mid next year.
Yeap FTTH. 3BRU07 and 3BRU08 have been pushed back for a few years now because most of the lead in conduits are old/blocked/too small to feed fibre down so they need to be relaid as well as the poor quality of most of the pits.
Cheers mate. Looks like I'm 08.
I called NBN co today, lady said she can no longer see for sure expected rollout, but suggested November this year with the potential for early next year.
I then called iiNet and the guy told me it will be available within a month...
Sounds like both are talking BS.
They are definitely talking BS. BRU08 isn't due to be ready until June 2015 at the earliest, but expect that to be pushed back a couple of months.
They are definitely talking BS. BRU08 isn't due to be ready until June 2015 at the earliest, but expect that to be pushed back a couple of months.
Source: http://www.mynbn.info/fsam/3BRU-08
Thanks mate! Guess I'd better look at some interim ADSL :)
So my current place in BWest is between Albion and Moreland... so close, yet so so far.
You must be right near me. It killed me when I discovered that the Brunswick West roll-out, promised for so long, didn't actually include the MLN exchange people like us :(
Got 100mb Cable while i wait so, im not in a rush no more :)
Eric Planinsek can now enjoy fibre to the home broadband.
fibre
fibre to
fibre to the
fibre to the home
home
[That is a joke that will only be understood by people who watched TV in the early to mid 80's :)]
I just moved into my unit in Brunswick West in July... at the time I was told that no NBN available (Telstra, sigh) and found out today that it's been ready for service since January.
I'm waiting on a call back from my REA as to getting permission from landlords for installation (I made it clear I will be paying for it) � but can someone dumb down for me exactly what kind of hardware would be installed internally/externally? FWIW I'm ground floor unit on Brunswick Road.
I made it clear I will be paying for it
if it is FTTH there should be no charge for the NBNCo equipment only for any RSP routers that they want you to use
Any one else just have a 10 minute NBN outage ? both our NBN providers were down in Brunswick. All back up now.
Any one else just have a 10 minute NBN outage ?
No, but I (also in Brunswick) had one that lasted rather longer than that on Thursday 11th Sept. from about 8pm onwards. My RSP told me that there was an NBN outage 'in Victoria'. I suspect it was more local, as if it had been Victoria-wide, I'm sure someone would have posted about it here.
I don't know how long it lasted as I gave up and did other things. It was fine the next morning.
Brunswick Tuesday night.. No internet and phone for two hours. Phone still doesn't work but internet fine.
Brunswick Tuesday morning: switched on at 8.30 am, no internet but phone working (UNI-V). Internet came back on around 11 am.
They're rolling fibre outside on Dawson Street today for 3bru-08. It's so close yet so far with an RFP date of June '15. Maybe they'll be under promising and over delivering?
Fibre installing in Napperby St near Victoria St. Getting close for us. Noticed that the date of activation has blown out again
They're rolling fibre outside on Dawson Street today for 3bru-08. It's so close yet so far with an RFP date of June '15. Maybe they'll be under promising and over delivering?
Hope so!
Just got a letter in the mail today saying contractors will be installing the PCD between late November and late January in 3BRU-07, good news.
Just got a letter in the mail today saying contractors will be installing the PCD between late November and late January in 3BRU-07, good news.
Got the same although im in 3BRU-08
Brunswick Tuesday morning: switched on at 8.30 am, no internet but phone working (UNI-V). Internet came back on around 11 am.
Identical issue this morning. So far with 3 outages lasting several hours over the last 2 months, NBN is proving far less reliable than ADSL+.
Hi fellow Whirlpoolians.
I've got a son who has moved into an MDU on Park Street, Brunswick. He is on an ADSL with plan Internode. He's getting about 22Mbps to the connection outside the MDU (as advised by Internode) but, presumably because of poor copper wiring through the building, he's only getting about 2Mbps at the modem. The connection is very unstable although he's changed his profile to ADSL1 to try an get a more stable connection.
Internode have advised that the NBN is a couple of months away. There are no NBN NTDs installed in the Building.
What's the best way to find out the progress of NBN installation to his MDU please? Who is the contractor for doing the MDUs in this area? Is it worth contacting them direct? How do I work out which FSAM he is on? Any suggestions for finding out progress of an NBN connection would be much appreciated.
Thanks.
Jav
How do I work out which FSAM he is on?
best way currently would be to see if www.mynbn.info has any data available
JXeeno has extracted and arranged NBNCo data into a usable form
What's the best way to find out the progress of NBN installation to his MDU please? Who is the contractor for doing the MDUs in this area? Is it worth contacting them direct?
As to this info no idea, but I guess that your ISP/RSP is the only gateway to any of that info unless you know someone on the ground doing the work in that area
best way currently would be to see if www.mynbn.info has any data available
Thanks D&C. I was able to determine the FSAM from JXeeno's site.
As to this info no idea, but I guess that your ISP/RSP is the only gateway to any of that info unless you know someone on the ground doing the work in that area
I have seen in other threads were people have said that they contacted the contractor looking after MDU deployments directly. Sometimes the contractor is the best source for the most accurate info.
Cheers
Jav
PS � congrats on getting named in the Australian � disgusting right wing rag that it is even
PS � congrats on getting named in the Australian � disgusting right wing rag that it is even
just so long as it doesn't stop me leaving the country next weekend or getting into the US or the UK, I don't care
After more than 3 years with FTTP, got another letter from NBNco today saying I'll be connected to NBN soon :)
After more than 3 years with FTTP, got another letter from NBNco today saying I'll be connected to NBN soon :)
careful you might be getting upgrade to the newer technology FTTN that NBNCo are now rolling out
Has anyone got any thing to report on progress of NBN installations in MDUs in the Brunswick area, particularly FSAM 3BRU-03. I'm just wondering if any MDUs are being connected to NBN or is nothing being done.
Cheers
Jav
Fingers crossed, my mixed resi/commercial MDU in 3BRU-03 gets connected tomorrow, after 13 months of chasing NBN and Downer over hither and yon to get it done.
I'm hopeful, but not convinced that it will actually work � using the devotednbn.com/sq service quali tool, my commercial address shows active and available, but the resi units aren't reporting as ready, NBN don't think it is connected (but their data may be out of date they admit), and a couple of weeks ago, the NBN/Downer guys were working the pits swearing about the lack of space available to run the main fibre line.
I've had the PCDs installed for about 14 months, and active service has remained "in the next 4-6 weeks" since January this year. We've had delayed QA checks, multiple rounds of "augmentation", a complete lack of information throughout the process (although the NBN staff have always been helpful, but I get the impression their systems simply don't actually have any information to give out)
I guess we'll see � just getting this far has taken a lot of persistence, and phone calls every two weeks to NBN, Downer (and Telstra via a contact, who seem to actually have decent data available).
I guess we'll see � just getting this far has taken a lot of persistence, and phone calls every two weeks to NBN, Downer
Thanks for that mattrg, although it doesn't make me hopeful that my son will see anything at his address any time soon.
multiple rounds of "augmentation",
By the way what does augmentation mean with the NBN?
Cheers
Jav
Augmentation seems to be a catch all phrase meaning "we forgot to do a bit" � the fibre wasn't run from the street cabinet, someone forgot to connect the PCD lead in to the main cable, we forgot to tag the lead ins correctly, we only did half the PCD installs the first time around, etc.
It's NBNs way of dodging a completion date....
Well, I've got an NTD installed now. But no pretty red light.
Turns out that none of hte PCD lead-ins are connected in the pit to the MSS and onwards, despite the seven visits to get it done that have happened so far...
Turns out that none of hte PCD lead-ins are connected in the pit to the MSS and onwards, despite the seven visits to get it done that have happened so far...
Thanks again for the explanation of "augmentation". Maybe you should pass it onto the person(s) that did the seven visits.
Yay they are installing in my street as we speak... across the road, with the even numbers.
I went over and chatted to the installer guy yesterday, he said he didnt have the odd numbers on his list to do, and it might be another company later on. Doh!
Yay they are doing my side of the street today!
Wooooooo!
Yay they are doing my side of the street today!
Hi Magician
Which street is that?
Jav
I might whim you that rather than post it here ;)
Woooo the box is on the side of my house!
Just spoke with the guys installing the NBN on Victoria St and was told it would be ready in 2 weeks. Of course I would take that date with a grain of salt
Same thing I was told, despite the box now being on my house.
Time to start plan shopping :D
Same thing I was told, despite the box now being on my house.
Time to start plan shopping :D
Would love too but sadly I'm still contracted to Telstra till 2016
Would love too but sadly I'm still contracted to Telstra till 2016
Maybe you can ask them to switch you over?
They where doing percy street last night.
Seen any further work been done near the corner of Melville and Victoria street? I believe fibre has been rolled out few months ago on our street. Also any one seen MDU installed at 3BRU-07?
I saw them at the corner of Frederick and Hope street today.
Maybe you can ask them to switch you over?
Yeah it's going to take some sort of negotiation because I'm currently on a grandfathered plan
Seen any further work been done near the corner of Melville and Victoria street? I believe fibre has been rolled out few months ago on our street. Also any one seen MDU installed at 3BRU-07?
Our MDU has not been connected yet but my understanding is that it will be real soon.
Thanks Dazzy15, just wondering do you mean you have MDU installed already at 3BRU-07? If the answer is yes, how do I go about getting the process started? When I esquire about MDU for our apartment with iinet. The response was "wait till the build has finished than give us a call." I guess from there iinet will initiate the entire connection process?
MDU is Multi Dwelling Unit � probably a new definition of apartment block. We had some survey people come in yesterday to assess where they are going to place the boxes. Guess now we just wait now on NBN Co to write to us before we ring Tel$tra to get it connected.
Just received a letter from TPG. I would say the ISP war has begun
Hey all,
We're about to move into a newly built apartment building in Brunswick (there are already tenants in the other units). It has the NBN box inside the apt already but www.nbnco.com.au and tpg are both saying NBN is not available.
Anyone have any idea how long it usually takes to become available etc?
Here is my experience getting my NBN MDU connection in Brunswick: https://docs.google.com/sprea
I've had a PCD outside my unit since March. Finally got connected 3 weeks ago. Never got the mythical letter from NBNco telling me my place was ready to go.
Just got lucky checking the various online service checkers and the Devoted NBN site said it was available so rang up Internode and boom, I got hooked up with an installation appointment.
Also the NBNco site still says that there is an issue at my address. Ringing NBNco didn't really seem to achieve anything for me. Just keep checking online every few weeks.
Just called NBN Co and they said that work isn't completed and they couldn't give me an eta.
I'm guessing that new apartment buildings don't have phone lines so I can't even go for ADSL.
Called Telstra and was told the ETA for 3-BRU-07 is March 31. Don't think this will be a definite date though.
Does anyone know what's happening in the Brunswick West area?
They pulled the fibre from the street to my house today and installed the outside box.
Anyone else had NBN contractors do a shoddy job with the installation in Brunswick?
This is off Hope St between Austral and railway.
Got a call from the supervisor asking to dig on property etc and promised to remediate it afterwards. All fine. Two nice young blokes turn up a week later to run the cable from the pit and install the box on the house.
Left the concrete smashed up down the side of the house. The footpath out front was pathetically re-tarred, a lot of it up on my fence somehow, and the tar is already washing away.
NBN aren't falling over themselves to come and clean up. If it was Telstra I'd expect all this. I had to call them repeatedly to remove asbestos from up and down the street after they broke open the pits a year ago to start this whole sad process.
The whole block of flats I'm in was just wired up with each flat having an NBN box outside the living room windows.
So surprised, was expecting to have to nag the landlord to get to this stage!
(Brunswick West north of Dawson St)
About a month or so ago I had someone install PCD outside of my house. I was worried he wouldn't be able to run the fibre through the small non standard lead-in from the pit but he was able to feed it through thankfully.
Anyways, the PCD was installed and he had looped some cable around the box which I assume would be fed into the house to the NTD at a later date. About a week or two later however I came home from work and noticed the cable looped around the box was gone from the front of the house.
Did he come back and remove it? Did some passer by take it to use as a belt? I haven't had any contact from NBN since and haven't seen any work going on in surrounding streets.
No it is all ok, the second part of their job is to put the fibre inside the box. Then later the 'inside' tech does the install.
Which Brunswick areas are being installed at the moment?
Last action I saw on Victoria St was just before Christmas. Been quiet ever since. I believe some places have received a box. My MDU has not.
Pre Chrismas we got a letter from NBN contractor � Downer EDI Engineering asking for visual inspection of the property (an apartment block consist of six units close to Seven Eleven). I (body corp secretary) rang them saying access will not be an issue. Till today, we (all tenants) have not seen a thing.
Pre Chrismas we got a letter from NBN contractor � Downer EDI Engineering asking for visual inspection of the property (an apartment block consist of six units close to Seven Eleven). I (body corp secretary) rang them saying access will not be an issue. Till today, we (all tenants) have not seen a thing.
We received out outside boxes yesterday in our Victoria St MDU near Melville Rd. Hopefully it will not be too much longer for you
Anymore updates?
Anymore updates?
Just had a look on mynbn.info and they are reporting an expected date of March 20. I was supposed to get a call from Telstra yesterday but never happened (surprise surprise)
I'm on Pearson St which is shown on the maps as the border between BRU-07 and BRU-08. So the other side of the street is supposed to get connected on march 20 while my side waits till June. I'm hoping as my PCD was installed in december that the whole street gets included in the March 20 release
What does this March 20 actually mean though? Is it when all the street work is done, or when all the internal stuff is installed and ready to go?
I called NBN Co and was told it will be activated on March 20th
I'm guessing its when the street work is done, because there's no way they can do NTD installs in close to 2000 houses in the 4 weeks they have left. As far as I've seen they've installed PCDs but not much else, in fact I haven't seen any work done since December.
I'm hoping I can be connected by mid year, and that I don't get messed around too much by the contractors that install the NTD. I've been mentally preparing for it for 2 years now.
Finally got my service active and ready to sign up. I've got the fibre connection already to the apartment and signed up with TPG. Far as I can tell I just need the connection box and the power supply � anyone have a rough idea how long it takes for the techs to come out if it's a simple (maybe?) job like that?
Brunswick apartment resident here. Took me 4 months for that "simple" install.
Brunswick apartment resident here. Took me 4 months for that "simple" install.
Ughhhhh
Appointments set for a month away.. lets see if they turn up or not.
My NTD was installed on 17/02, Optus modem delivered on 19/02 but still no NBN. Apparently the install is recorded as "incomplete" at NBN Co and hasn't been activated.
Next appointment is now 10/03.
It's all sitting there installed and connected, they just need to activate it. So frustrating.
Probably been asked 1000 times but why does the Ntd installation need a tech in the first place? Couldn't they make one box that functions as the modem with backup power etc and send it directly to customers?
The PCD install is only fibre to the PCD (grey external box). The tech has to run additional fibre from the PCD to the internal location, then join the fibre to the ntd ingress point. So sadly not as straight forward as it could be
My ntd went in in October last year. It's sitting there with a red light just waiting.... One day my office will get NBN but after 17 months, two weeks is a mere blip in the install timeframe...
Received a phone call this week from the "NBN Command Centre" notifying us of the pending disconnection of the copper phone lines, and to make sure we have changed phones / fax lines over. No sales, just purely a info call.
Was impressed that NBN (or their contractor) are actually calling people.
The deadline for our chunk of Brunswick is in about 4 weeks, but as we've discovered in other parts of Brunswick it's not a hard switch off on that day. More of a arbitrary disconnection date.
3BRU-07 has gone RFS! Get your green lights on!
It's ready for service! TPG took my order this morning.
So the houses across the street are now showing as RFS using internodes coverage checker. My side of the street is showing as under construction, looks like a 3 month wait :(
Just place my order with iinet to have NTD (network termination device) install. Been advised the next available date for the install (by NBN) not till end of April. No firm date can be set.
We've got a red optical light fault on out NTD this morning.
Any one else have a NBN outage in Brunswick?
We've got a red optical light fault
Hi mavrick9,
A red optical fault is almost certainly a problem with your NTD, a break in the fibre cable into your building, or a fibre fault somewhere upstream. It's not an outage, it's a fibre fault. Sucks!
Any one else have a NBN outage in Brunswick?
All (or most) of our customers in Brunswick are online and working, so it's not a network-wide fibre fault. If you haven't done so already, you should call Support and lodge a fault. They can lodge the fault with NBN Co and also book the next available appointment for you.
With red optical lights, they don't need to wait until NBN Co confirms there's a fault, they can book the next available appointment without waiting for them to reply.
Thanks, Paul
I've had a red optical light since November... still no-one owning up the fault, despite a heap of visits by every man and his dog.
Apparently NBN think it's the NTD install, so iiNet are promising a tech next week. My money is on the pit connection � one of the other apartments at the site has a green optical light but is unable to connect either for some reason.
Is this somewhat 'business as usual'? (refer to last paragraph)
Background, March 20th, my area of Brunswick West got the all clear for signups. I went through the process (iiNet) on the phone a few days afterward and got an install appointment for March 30th/Monday this week between 8am and midday.
No-one turned up and upon calling iiNet just after midday they discovered on the NBN's systems that my appointment was reserved but had not been acknowledged (or words to that effect). Was promised a call back within 24-48 hours and didn't get one.
So just called back today and the iiNet rep said that NBN still had some work to do on my property (it's a block of flats, all the exterior equipment has been in place for a few months) and that NBN don't really provide many details (like hold ups/issues with regards to infrastructure) to iiNet re: installation appointment.
I'm not having a crack at iiNet, but I find it really odd that there's a distinct lack of communication between NBN and the ISP in this regard, and similarly, if there's still work to do (infrastructure?) why on earth was I able to sign up for it in the first place?
I think they are having big issues with MDU's.
Our area 3BRU-05 went RFS 27 Sep 2013 and have watched houses in the area get connected since then.
Early January this year our townhouse complex was notified we could now order services.
So we put in an order early Jan and was given an ETA of February.
Soon after placing the order a guy came around who said he was going to install the PCD but he never did.
Another guy (I guess NTD installer?) turned up on the February appointment date and said the PCD has not been installed so he cannot do his work.
Some other guys came around a few days later and said they would schedule the PCD's to be installed. We were given a Primary Resolution Date of 16/3/2015.
One of the townhouses in the complex had their PCD installed but the guys then realised there was no fibre pulled through the pits in the complex.
We now have no Primary Resolution Date (actually it says 01/01/2020 hehe) and the copper is supposed to be cut off in the area 17th April � which sounds unlikely to happen if other premises are also still waiting for installation.
You would think, since they are obviously understaffed due to the long appointment date,s that they would want to fix their internal communication and tracking so installers don't have to waste their time turning up to an appointment only to find the premise is not serviceable!
Background, March 20th, my area of Brunswick West got the all clear for signups. I went through the process (iiNet) on the phone a few days afterward and got an install appointment for March 30th/Monday this week between 8am and midday.
I probably live in the same area, mine went live on the 20th of March. It wasn't allowing me to sign up online to the internode or iinet NBN plans saying my area wasn't yet connected, so I waited a few days and called.
The earliest possible NTD install quoted by the internode support was May 15th, that's a little over 7 weeks.
I'd guess some issue happened between you phoning and me phoning that forced installs to be further pushed back.
http://www.mynbn.info/fsam/3BRU-07#stats
Says the majority are serviceable (say 90%) yet no one is connected yet.
So is anyone in 3BRU08 here connected yet?
I also live in Brunswick West and when i moved into the area i got Bigpond Cable.
I was also told, more than once that when NBN was available that we would be changed over automatically.
I guess thats not happening then.
Our copper was disconnected this week, (had previously ported to Voip), so now we are Telstra free! Great feeling. (Albeit Telstra did the construnction in Brunswick and still own pits and pipes � funny that � you can't escape.)
Fast fibre 100/40 access and full voip phones, with call routing etc. Thanks NBN.
Fast fibre 100/40 access and full voip phones, with call routing etc. Thanks NBN.
Congrats. Which area of Brunswick? May I ask which company/plan you went with?
The earliest possible NTD install quoted by the internode support was May 15th, that's a little over 7 weeks.
I've just had a phone call this morning from iiNet saying NBN-side issues are sorted and was given a very similar install date.
I got an install date of April 17. Unfortunately I'm under contract with Telstra until next year so cannot change
scheduled to go RFS on 12 June
Thank you very much. Gives a few months to see how the TPG and iiNet thing plays out :)
Also keeping an eye the Foxtel broadband plans if they move into NBN.
under contract with Telstra until next year so cannot change
Remember that you can run adsl and NBN at the same time.
Might be worth activating the NBN service with one of the no contract providers, on the lowest plan � I think it's $29pm with SM or iiNet have a slightly higher plan.
It won't affect your Telstra service.
Then it's installed and you have a active NTD. Then cancel in a month. Wait till your Telstra contract is nearly up (allow a little overlap).
Then call your preferred RSP (Not Telstra) and ask them to activate a service on the NTd, (takes less than a hour).
So has anyone been given an installation date with TPG in bru-7 yet? I signed up 3 weeks ago and still haven't heard anything yet.
Remember that you can run adsl and NBN at the same time.
That's an option...thanks for that
So has anyone been given an installation date with TPG in bru-7 yet? I signed up 3 weeks ago and still haven't heard anything yet.
Got a call from NBNCo yesterday who confirmed installation date of 20/4. Signed up with TPG on 18/03.
Yeah I got my date as the 22/04.
Got a call from NBNCo yesterday who confirmed installation date of 20/4. Signed up with TPG on 18/03.
How did the install go? All up and running now I hope.
the copper is supposed to be cut off in the area 17th April � which sounds unlikely to happen if other premises are also still waiting for installation
I wouldn't worry about this too much. I asked a local Telstra tech today and he estimates about 30% of the copper lines in areas of Brunswick where the copper has been "turned off" are still active. The copper turn off dates are all marketing spin.
Got mine installed today on BRU-07. With TPG on 100/40 plan. Getting 10 Mb download and about 3.6Mb upload.
Got mine installed today on BRU-07. With TPG on 100/40 plan. Getting 10 Mb download and about 3.6Mb upload.
How long was the process? Was it the stated 4 hours or nowhere near it?
nah, nowhere near. Was all done in 1.5 � 2hrs. It was a simple install though, the 2 internal boxes were installed on the exact opposite side of the PCD. I can imagine though if you had to run cable in the walls that it would take longer.
"Got a call from NBNCo yesterday who confirmed installation date of 20/4. Signed up with TPG on 18/03."
Considered yourself lucky, signed up with iinet (am an existing customer for 8 years on adsl 2), the scheduled date was 30th of April. iinet called again a weeks later, re-booked it on 19th of May, they stated it is not their end, is NBN tech availability.
iinet called me again, saying there is an appointment available on the 15th of April. Which I locked it in on my diary. The iinet representative said "you will get a text msg" for your booking confirmation. That never came. So two days later, I rang iinet. They said I did not confirm with them by phone. So, the date is still 19th of May for the NTD install.
NBN called on the 21st of April, saying there is an appointment available on the 11th of May which I "locked" it in my diary. But, I am not confident the install will be on time or yet again gets shuffle along.
Well I'm pleased to report that my son had his NBN installation in a MDU in the Brunswick area (FSAM 3BRU-03) completed on the 23rd. With the arrival of a modem today from PC Case Gear he is now connected at 25/5. He tells me that he can watch YouTube without it buffering!
Living in an area in the ACT that was slated for FTTP build to commence last year and is now not even on the FTTN map (which isn't necessarily a bad thing mind you as we might still get fibre to the home if there is a change of government) I continue to put up with my 2.71Mbps down and 0.71Mbps up (just tested then) on ADSL1 and I am deeply jealous.
Malcolm I'm sending out all my love to ...... can you feel it?
? We've got a thing that's called radar love
We've got a wave in the air, radar love
The radio is playing some forgotten song
Brenda Lee's comin' on strong ?
...................
? No more speed, I'm almost there
Gotta keep cool now, gotta take care
Last car to pass, here I go ?
? And the line of cars drove down real slow
And the radio played that forgotten song
Brenda Lee's comin' on strong
And the newsman sang his same song
Oh one more radar lover gone ?
With a nod to: Golden Earring � Radar Love
Jav
've just had a phone call this morning from iiNet saying NBN-side issues are sorted and was given a very similar install date.
Wrote this last month, got a call last week saying I could have my appointment moved to an earlier date (today) between 1 and 5pm.
Had two SMS in the past few days confirming and also got a call yesterday confirming time.
Techie has 30 min to arrive within the three-times-confirmed timeframe.
Techie has 30 min to arrive within the three-times-confirmed timeframe.
So much for confirmations eh.
iiNet cant even get a hold of NBNCo.
.... NBNCo .
Just nbn� now.
And that only cost $700,000!
http://www.smh.com.au/busine
^ hah.
Well, the techs turned up late (5:45pm). Sort of feel sorry for them actually, they are overloaded with jobs and have been working 10 hour days this week.
Whole process over in an hour and a bit and bang on the NBN.
report from 3BRU-07 Brunswick West NTD got installed everything with the NTD was ok but got the dreaded red light lodged with NBN Co and first report back is it will be resolved by June 28th signed up with TPG and got that update 2 weeks ago.
Lets see how this goes down. If its not sorted in 2 months can you get a refund on the NTD and modems?
You don't pay for the NTD, that is covered by NBNCo. I'm not sure if you can get a refund of the router through TPG as I'm pretty sure you have to agree to a customer service waiver when you sign on, so you might want to check the small print.
Booked for an install at the end of the month so I don't have ADSL and NBN both running for too long. ISP offered a closer date of a week which I declined.
Next day (appointment must have registered with NBN) and NBN call me up and offered an install date of 5 days away!
Hmm seems like they don't want me having a Friday PM date (contractors already in the pub by then?). Fingers crossed that they show.
Starting to get a bit frustrated, still waiting for the area to be turned on. Grrrr.
A work colleague, was supposed to get it installed yesterday in Brunswick, but the installer said they dont go in roofs while its raining..
I was on Telstra ADSL � called on 21 May to change to NBN.
Installation went smoothly today � speed tests show 23 down/4 up (no speed boost) and loving it! (This is as opposed to 2.5 down and .5 up if I was lucky on ADSL)
YESSSSSSSSSSSSSSSSSSSSS my street now has access.
Unfortunately Skymesh doesnt cater to this part of Brunswick.
NBN installers at my house right now. Taken them already 6 hours because they first installed it with a fault in the line (a break I guess) and have had to rerun the fibre.
You're getting closer and closer Magician. Hope its worked out and working for you. I'll be jealous!
Cheers
Jav
Figured I'd provide an update, and perhaps ultimately some hope for those of you in Brunswick. Ive had NBN for about a month now. Ended up going with Telstra mainly because no Skymesh in my block and with work paying the bill, I kinda didn't care about cost as much (I'm very lucky).
I'm pretty sure i was the first to get it done in the street. NBN guys took most of the day to install the fibre from the side of the house to where I wanted my router. Should have taken less but I think he stuffed something up and maybe broke some of the line. So he spent a couple hours testing, then his supervisor came and they reran the line.
That was fine though how long they took didn't really impact me much.
All in all it has been good so far. 100/40 is very fast, though for the first time in almost 10 years I have a data cap again, which is very odd. Also occasionally in the evening things sometimes feel slow. Hard to explain, but for example we will watch something on Netflix and it gets stuck on 99% loaded for a couple mins, then all good. Or say my wife will be surfing the net on her phone or macbook and pages will just spin and try load for a min or so, then sudden go back to normal. Kinda like little hiccups :) im not a networking guy so I can't truely explain it and it hasnt bothered me much yet.
Anyway best of luck to everyone else. My block took 2 or 3 years to get done (though I've only been here for 1 year), so there is light at the end of the tunnel :)
Work is continuing in the Brunswick area, Tinning Street Brunswick being rolled out
Tinning Street Brunswick
Tinning Street is currently just north of the current FTTP Fibre NBN zone, be interesting to see how this rolls out, I assume they just grow the FTTP north. I also assume that there would be a fair amount of Fibre in the ground already, as this was the original NBN FTTP test area.
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