Thanks for the reply. By node, do you mean the green NBN box, or some old copper node?
The nodes are the big green boxes, you might not be connecting to the one on your street or even in front of your house, if you're unlucky it could be closer to a KM away in an area that isn't RFS yet, on the other hand they may simply need to do more work in your specific area. It can be street to street from what I've read
Would they need a NBN box in our street?
They need to place them closeish to the pillars (the old cylindrical Telstra metal things), the copper runs to the pillar and then to the new node (this is assuming FTTN)
you might not be connecting to the one on your street or even in front of your house, if you're unlucky it could be closer to a KM away
There are no NBN boxes in the street, the closest NBN box is about 1.5km away from my house.
They need to place them closeish to the pillars (the old cylindrical Telstra metal things), the copper runs to the pillar and then to the new node (this is assuming FTTN)
There are no old Telstra pillars in the street, maybe this is the problem as the distance is too far?
I am on this � https://www.finder.com.au/nbn
2NAA-03-08
25/5 plan with Exetel
Attainable Rate (Kbps): (D) 56309 (U)40166
Rate (Kbps): (D) 2800 (U) 6400
Approx 530m from Pillar (according to NBN Map)
[URL=http://www.speedtest.net
ADSL was previously 3mbps / 0.6 on a good day
Supposed to be provisioned last week but only happened today & (at the moment at least) was worth waiting for....will keep the 50/20 plan in mind once the kids work out what's changed :(
I'll do some more speed tests over the next few days
Good luck to all in your node lotto :)
can't get the speed boost yet but I'm pretty happy based on the max line rate:
Got the speed boost put on and the max line rate actually went up when connected:
Maximum Line rate
59.22 Mbps 129.64 Mbps
Line Rate
40 Mbps 109 Mbps
my phone and internet has been disconnected and no notification of an install time or any indication of when the nbn will be connected
you'd think that they would install the box before disconnecting a person :/
just... great...
my phone and internet has been disconnected and no notification of an install time or any indication of when the nbn will be connected
you'd think that they would install the box before disconnecting a person :/
just... great..
if it is FTTN then there is no box to be installed
if it is FTTP then most RSP/ISP wait till nbn� have signed off that the fibre install and the NTD is installed
ok its FTTN so it mustn't be because of nbn connection... i hope?!
I did see someone working on the ovalish phone pillar on the way to work, perhaps they broke something...
calling up my isp now, thanks for the response :)
just got of the phone to my isp, it turns out that the guy i saw was an NBN tech working on my connection he but didn't update the system when he finished (if he finished), and there is nothing that can be done until he finishes the job.
dang.
there is nothing that can be done until he finishes the job.
Same thing happened to me (optus). Called and had to re book nbn co tech to come and check and finish the line/ contact nbn HQ to notify update to the system.
Some updates for 2Bup02 -
NBN boxes on either end of Kalani � one near the pillar for BUPT10 , and the other for the pillar on Scenic Drive
Footpath near the corner of Noela and Scenic dug up for a new box for the pillar outside Coles. There is a another pillar/NBN box on (sorry name escapes me) � a small street off Scenic between the shops and Natuna.
Also noticed a few new pits with Telstra covers (the small pill shaped ones).
Progress in 2NAA-02?
Just wondering how much progress anyone is seeing in 2NAA-02. All of my area (and anywhere I have driven around) seems to be complete. The Micronodes all look to be complete. Looks like the last steps are the padlocks and the top soil around the box.
With 2NAA-03 going live 2+ months early, I am hoping those crews got straight to work in 2NAA-01 and 2NAA-02 and we may go early as well. Was hoping I don't have to wait until late September (current date on Finder).
Hopefully it happens earlier, 3 was a nice surprise but the dates still seem solid on the latest Telstra rollout document
latest Telstra rollout document
Is that document online? If not, would you mind checking if there is anything on 2TGL-05-26 in the document?
Is that document online?
Yep can check it out here: https://www.telstrawholesale.
It only has general rollouts, 2TGL-05 seems to be connected? Or are some of the sub-regions not still?
2TGL-05 seems to be connected? Or are some of the sub-regions not still?
Correct, the main road at the end of our side-street is connected, however it seems our street is a bit long (approx 1.5km) to run from the closest node (we don't have a pillar in our street). So it seems again we've been put in the "too hard" basket as they pick the low lying fruit, leaving us without even ADSL.
Hopefully it happens earlier, 3 was a nice surprise but the dates still seem solid on the latest Telstra rollout document
I am clinging to hope as i understand that the date for 2NAA-03 went from Aug straight to RFS. Unless I got that wrong? I am hoping for the same pleasant surprise.
I am clinging to hope as i understand that the date for 2NAA-03 went from Aug straight to RFS. Unless I got that wrong? I am hoping for the same pleasant surprise.
You're not wrong, I'm on 03 and connected, was supposed to be mid August. Best bet is to be checking here and refreshing ISP websites since they update before the NBN one, and then it's onto the installation gauntlet
2NAA-03 went from Aug straight to RFS
Early in June it changed from Aug to 24th June on Finder
Progress in 2NAA-02?
Getting there. Still a few nodes to go. One will be going in front of Ourimbah station soon. I doubt the date will change. I think the August date was always a rough guide. 2NAA-02 started well after 03 and 01.
Getting there. Still a few nodes to go. One will be going in front of Ourimbah station soon. I doubt the date will change. I think the August date was always a rough guide. 2NAA-02 started well after 03 and 01.
I think my hopes have just been destroyed by someone that seems to know what they are talking about :-(
No worries, let's just hope we don't get any unexpected delays and September rolls around quickly. Sorry Netflix, you will have to wait .......
I think my hopes have just been destroyed by someone that seems to know what they are talking about :-(
Not destroyed maybe slightly battered It was about 2 months after our nodes were installed in 2NAA-03 and when it became RFS.
Considering 2 years ago we weren't even on the 3 year rollout map we are a lot luckier than some in the CBN roulette.
Can somebody repost the link to the 2BUP map with the pillars / nodes � I can't find it (silly old timers disease).
Is it this one?
https://nbnmtm.carto.com
I got my distance / estimated speeds etc from it. Not all areas are represented fully though despite there being lots of physical infrastructure in place.
Anyone with their finger on the NBN pulse here on the Central Coast know why a side street would have been left off when the NBN passed down the main road? I'm guessing there is a technical problem that needs a different team or something?
2TGL-05-26 and our address is showing "ready for service", however no-one on our side street can connect to NBN.
No finger on the pulse but my brother in Warnervale has exactly the same issue (with FTTN). One side street not available while surrounded by all others RFS. After many emails / calls / local member (Local Member swapped by Election) apparently the new Node in his street is "Waiting for a Part" [crap answer]. Has been that way for months. He cannot get ADSL either. Our build in Lisarow started 8 months after his and we have been RFS for about a month. We also had ADSL prior. Just another dimension to the lottery.
No, it was google "my maps" similar to the one for Woy Woy which I found. I had updated it with a few missing pillars a few weeks ago, and now want to update it with the new nodes � as I clear my history when I close my browser I cannot find the link.
Edit the woy woy map is this one https://www.google.com.au/map
No finger on the pulse but my brother in Warnervale has exactly the same issue (with FTTN). One side street not available while surrounded by all others RFS. After many emails / calls / local member (Local Member swapped by Election) apparently the new Node in his street is "Waiting for a Part" [crap answer]. Has been that way for months.
Thanks. "Nice" to know we're not alone while the NBN pick the low fruit. You'd think non-ADSL premises would be a priority if it was actually a business responding to customer needs?
Over 9 weeks & still waiting for the NBN. Contacted NBN co they say contact your ISP for updates. So I contact my ISP for the millionth time for waiting on the phone. For them to tell me were still waiting for updates from NBN co.
Seriously work out a bloody proper system.
Many thanks that's the one.
Details for the pillars & nodes I know about in 2Bup-02 added.
Mrs Budgie said there was a huge cluster of trucks around the Hali Oval (Scenic Drv, Kalani & Noela) yesterday (3 pillars & nodes) , pits opened, and lots of "wires" on the ground (I came home around 3. and there was no sight of any activity).
I am now hopeful maybe we will be RFS by Nov.
in budgewoi, the corner of Walu and Lukela has one of the green boxes. Also on Woolana opposite the school they are doing work and further up near the corner of Ulana.
Anyone from here in Kincumber made the migration to NBN yet? Curious about how it all went?
So according to the NBNco my current plan making out at under 30MBPS is an acceptable speed.
Fantastic!
So according to the NBNco my current plan making out at under 30MBPS is an acceptable speed.
Yep. They only guarantee up to 25/5. Above that is 'best efforts".
once in every 24 hour period
Isnt that part related to throughput rather than Sync speed?
Isnt that part related to throughput rather than Sync speed?
no, because the only part nbn� can control is sync, throughput can be restricted by ISP or NBN issues
Anyone having delays in Narara getting connected to the NBN?
Picked up the phone today and noticed an awful buzzing sound that wasn't there before. Interference from pairs now connected to the NBN? Our ADSL speeds remain the same at 11Mb/s. I sure hope our line hasn't gone to crap just days before we sign up for the NBN. This kind of rubbish is exactly why copper sucks. 2NAA-03-12 btw.
Anyone having delays .... getting connected to the NBN?
I think this is universal, they said Macs was ready to connect yet everyone I talk to in Macs is not able to connect (3 completely different parts of the suburb). Yesterday at a local node I found out why � 3 vehicles and about 5 men turn up only to find that the lift truck supplied won't reach the powerpole height without being on the road. They don't have traffic control men to do that (and of course the 5 guys standing around drinking coffee can't operate a stop go sign), so off to another job.
Does anyone know how to find out about a node in Warnervale (2GRK-06-13) which has gone off the finder map. Overall area shows RFS but provider check says no. Now none of the houses in the one street show the node info when they did previously. All surrounding streets are OK (to different nodes). My Relo thought is was a blessing with the node in his street & 50m away but it's obviously a curse. No joy from any 'official' channels
2NAA-03-12 btw.
I definitely think they have Coexistence enabled on this Node, so I'm surprised there are issues with POTS services
We recently connected in 2NAA-03-15 on Telstra's 50/20 plan.
About 400m from the node, we are getting anywhere from ~44/29 down to ~9/9 � Is this normal?
We have also virtually lost our landline connection. We can ring in but not out, and any voice heard over the line is partially cut off, with no voice being able to be sent out.
Could this be our phone (5 year old Panasonic set), or a different issue altogether?
About 400m from the node, we are getting anywhere from ~44/29 down to ~9/9 � Is this normal?
Is this the sync speed on the modem fluctuating?
Or is it the throughput/speedtest result?
We have also virtually lost our landline connection. We can ring in but not out, and any voice heard over the line is partially cut off, with no voice being able to be sent out.
That landline is now connected to the modem, yes? It is a VoIP service?
Is this the sync speed on the modem fluctuating?
Or is it the throughput/speedtest result?
It's the results from Speedtest.net
The modem is showing this status currently.
DSL Type
VDSL2
DSL Mode
Fast
Maximum Line rate
31.74 Mbps 81.8 Mbps
Line Rate
22.59 Mbps 54.99 Mbps
Data Transferred
1168.93 MBytes 364.9 MBytes
Output Power
14.4 dBm 7.5 dBm
Line Attenuation
5.9, 29.0, 42.8,N/A,N/A dB 15.3, 36.1, 54.3 dB
Noise Margin
12.8 dB 15.5 dB
That landline is now connected to the modem, yes? It is a VoIP service?
Yes, the landline is now connected to the modem. Unsure if its a VoIP service, but it's the standard service that comes with Telstra's NBN bundles.
It's the results from Speedtest.net
Monitor it for a few days. If it remains, lodge the fault with Telstra (they need to purchase more capacity for the area � it may already be planned).
Yes, the landline is now connected to the modem. Unsure if its a VoIP service, but it's the standard service that comes with Telstra's NBN bundles.
Essentially it is a VoIP service. Try it with the phone plugged directly into the modem with minimal wiring between them (if it is not already). Again, if the issue remains, lodge a fault.
Hi All,
Is 2NAA-01-14 still ready for service on the 5/8/2016? Have there been any delays.? Can i call up Telstra on the 5th or do we have to wait for an email or confirmation before we can order?
Is 2NAA-01-14 still ready for service on the 5/8/2016? Have there been any delays.? Can i call up Telstra on the 5th or do we have to wait for an email or confirmation before we can order?
Date was current as of last month so presumably it should go smoothly, all you can really do is spam their website checker and call them on the day
Correct, the main road at the end of our side-street is connected, however it seems our street is a bit long (approx 1.5km) to run from the closest node (we don't have a pillar in our street). So it seems again we've been put in the "too hard" basket as they pick the low lying fruit, leaving us without even ADSL.
Is there a micronode in your street? Smaller than a typical node cabinet, doesn't need a pillar nearby.
Is there a micronode in your street? Smaller than a typical node cabinet, doesn't need a pillar nearby.
Certainly in our street nothing has been added recently for the NBN. The closest node on the main road is about 1.5km away (2TGL-05-26 , which finder says is our node) must be a micronode as it looks exactly like this � https://delimiter.com.au/2016
The closest node on the main road is about 1.5km away (2TGL-05-26 , which finder says is our node) must be a micronode as it looks exactly like this � https://delimiter.com.au/2016
those can only supply a maximum of 48 connections and that is listed for 34 connections.
welcome to cheapa and fasta :(
maximum of 48 connections and that is listed for 34 connections.
Isn't my problem that the micronode is 1.5km away, isn't that too far?
welcome to cheapa and fasta :(
We don't even get ADSL here, so any NBN will be better price than 4G mobile data @$5/gb.
Isn't my problem that the micronode is 1.5km away, isn't that too far?
well I guess you will be finding out soon :(
The copper diagrams I have list me over 1000 metres from my "full size node" and there are premises over 450 metres ground measurment further from it than me :(
So 1.5km seems to be their limit, not the magic 800 metres that Mal inferred
problem is they all seem to talk averages which are a load of bull,
for instance have a 384 connection node and a 48 connection node, both full, that averages out at 216 connections per node, which seems to be close to their claimed "about 200" connections per node
wonderful.
My premises that were classed as serviceable in Feb have now just returned a service class 0 response when I just tried to transfer my connection over to FTTN, in Umina
My next door neighbours, who have FTTN with Telstra are listed as being on the interim satellite service in the nbn service portal........
gee this mob sure are good
those can only supply a maximum of 48 connections and that is listed for 34 connections.
How do you find out how many connections a node has joined to it?
when you put your address into finderit gives a popup, if it says you can connect click on the "more information" text
that will take you to a page that has 3 tabs on it
Details. Available Plans, ADA Information.
if you click on ADA information it list the nodes in your Service Area Module and the number of connections that should be on each one.
Tomorrow for 2NAA-01, hopefully it happens for you guys on there
2GOS-04-15 updates
This morning, I was about to get out my driveway and driving to work, had seen two NBNco trucks parking at Kirkness Ave North Gosford, they are pulling out some green yellow cables out from the exchange box.
Half hours later, a TPG guys called me while I was driving, said my address is now available for nbn service, so I told him to hook me up. So now I have a NBN connection appointment in 11 days. I have checked NBNCO website, its still saying my address needs additional works, but when I check TPG and telstra site, they are saying my address is NBN serviceable. Its weird man.
So did 2NAA-01 go live?
Was due today, just wondering if anyone has been notified of a go live?
So did 2NAA-01 go live?
Looks like it, it's showing as available on the Telstra website now on an address I checked
Hi,
I am currently on 2NAA-01as well. The nbnco website is still indicates that service is not available. However i just called Telstra and moved my ADSL plan to an NBN plan. The Telstra Website also indicates NBN is also ready at my address.
Out of curiosity, when did everyone get their NBN appointment? Mine has been booked for 11/8. Ordered at approx 11am. Currently with Telstra, went for the 100/40 speedpack for $15. Funny enough I only signed with them approx 3 months ago and they sent me a new VDSL capable modem free of charge. Was told today that they will be sending another modem free of charge. Always worth having a spare ;)
Out of curiosity, when did everyone get their NBN appointment?
If it's like the others there's a 4 business dayish minimum for the first appointment when it goes RFS
Hope all your installs go well and on time, I've been seeing techs at various pillars in the area almost every day when I drive past so at least they're very active
I had 2NAAA-01 confirmed active 4 days ago when speaking directly with Service Provider, despite NBNCo website still showing works underway.
Apparently they have better records than NBNCo make available to us.
Apparently they have better records than NBNCo make available to us
The NBN website takes around a week to update over other RSP ones
Wish I would have realised it was RFS! I have been waiting for today to arrive
Wondering if anyone can tell me how to find the 2NAA-01-13 node, 2NAA-01 seems to be confirmed but im looking for the actual node to see how far it is from here.
Wondering if anyone can tell me how to find the 2NAA-01-13 node, 2NAA-01 seems to be confirmed but im looking for the actual node to see how far it is from here.
https://nbnmtm.carto.com/viz
Wondering if anyone can tell me how to find the 2NAA-01-13 node, 2NAA-01 seems to be confirmed but im looking for the actual node to see how far it is from here.
go to https://www.mybroadband.communications.gov.au/ and enter you address.
in the map on the left side of the page it will display the boundaries of the Telstra copper DA and the DA number is in a text field.
The pillar will usually be located just inside the green boundary usually in a "corner" closest to the Telstra exchange.
The number of your DA will usually be on your pillar Telstra numberring was in the form of WOYY:69 nbn� have often renumbered the pillars to the form of "P 69"
once you have located your DA and pillar, you can then start looking for your node, it should be withing 200 metres of your pillar.
good luck
Wondering if anyone can tell me how to find the 2NAA-01-13 node, 2NAA-01 seems to be confirmed but im looking for the actual node to see how far it is from here.
Have a look at this map:
Have a look at this map:
https://goo.gl/maps/oTTBMbZora62
Thanks! It was where I thought it was but still saved me a walk. Still around 715m from it though :(.
go to https://www.mybroadband.communications.gov.au/ and enter you address.
in the map on the left side of the page it will display the boundaries of the Telstra copper DA and the DA number is in a text field.
The pillar will usually be located just inside the green boundary usually in a "corner" closest to the Telstra exchange.
The number of your DA will usually be on your pillar Telstra numberring was in the form of WOYY:69 nbn� have often renumbered the pillars to the form of "P 69"
once you have located your DA and pillar, you can then start looking for your node, it should be withing 200 metres of your pillar.
good luck
When I use the link, I get data ID no. OBAH:18 but I am in a semi rural area of 2NAA-02, we don't have above ground pillars (I am told they are small ones in pits).
There is a Micronode about 200 metres from me on the only road that leads into the estate (I am upstream from that node). Is it fair to say I will be attached to that one or is there any way to work out where my pillar would be and from that, which micronode is mine?
When I use the link, I get data ID no. OBAH:18 but I am in a semi rural area of 2NAA-02, we don't have above ground pillars (I am told they are small ones in pits).
so you are off the Orimbah exchange
they number the micronodes exactly the same as the full size nodes. Might pay to have a look at the numbering on the micronodes
Might pay to have a look at the numbering on the micronodes
Sorry to be vague but you mean the numbering will be marked somewhere on the physical micronode itself?
Sorry to be vague but you mean the numbering will be marked somewhere on the physical micronode itself?
yes, have a look at this pic, this is a micronode in the 2Woy roll out area
http://i66.tinypic.com/s1jcdw.jpg
When I use the link, I get data ID no. OBAH:18 but I am in a semi rural area of 2NAA-02, we don't have above ground pillars
I think that the OBAH:18 pillar is in that dusty area where turpentine road goes under the train line. Pillar doesn't matter though since it's mostly all micronodes up there I think. Your closest micronode is likely what you are attached too. Unfortunately the finder site doesn't have the ADA info for the 2NAA-02 area so can't be 100% sure. I wouldn't worry. It will be much better than your ADSL currently is. The median ADSL speed for OBAH:18 is 2.55 Mbps.
yes, have a look at this pic, this is a micronode in the 2Woy roll out area
Had a look last night and the close ones to me are labelled. They are 2NAA-02-19-FNO-001 and 2NAA-02-20-FNO-001
Pillar doesn't matter though since it's mostly all Micronodes up there I think. Your closest micronode is likely what you are attached too.
Yes, they are all Micronodes. I guess I was just confused by everyone talking about Pillars and the distance between pillars nodes and the house. I was just trying to guess what sort of connection I should expect. Hopefully I am just a month or so away from RFS, I guess I will just have to wait and see how the Node Lotto balls fall .....
Hope all your 2NAA01 installs go well today :)
My NBN connections has been terrible! Was scheduled to be converted yesterday between 7am-2pm. Checked my home server, internet went offline at approx 1245, never came back up.
Arrive home from work, check connection. Modem has a WAN connection and has detected a VDSL connection but internet light is red with an alert unable to negotiate IP from DHCP. Cycle modem, try different VDSL modem, same thing. Call Telstra, they try to tell me that connection can take up to 24hrs and chances are it will come online at midnight. I agree as it was 630pm thinking that not much more can be done. Get up this morning, same thing (no surprise). Call telstra they say its an NBN problem. Advise I call NBN. Call NBN they say its a Telstra problem. Call Telstra again and they now decide that NBN has not finished the install. Apparently the jumpering was done but NBN need to 'Activate' the service. Telstra state that the technician was only qualified in jumpering and not activating. Normal they can activate remotely but in my case someone needs to go to the node, no time frame was given.
So I have no internet or phone. I am thinking that the node has not been properly configured and hence the delay. That's what I get for being proactive and ironing out the creases
Ouch, I've heard of that along with jumpering the wrong port. If this happens on the day you need to escalate it with your RSP ASAP since they need to book another appointment to fix it
Great! It sucks being stuck between 2 vendors. You know roughly what the issue is, but neither want to come to the party. On the plus side my modem was syncing at 103 down and 50 up. Hopefully that speed doesn't change when I get activated, whatever that means.
So I have no internet or phone. I am thinking that the node has not been properly configured and hence the delay. That's what I get for being proactive and ironing out the creases
The same thing happened to me back in May. My line was jumpered onto the node on the Thursday but it wasn't until the following Monday that my connection was activated, with my RSP having to escalate the problem with NBN before anything happened.
Great! It sucks being stuck between 2 vendors.
It goes RSP -> NBN, NBN generally don't deal with customers directly. It can be a pain in the butt but you need to ride your RSP to get it escalated and sorted
Thanks, I'm not sure why Telstra even advised me to contact NBN but I thought it wouldn't hurt. Ideally it would be great to have it sorted today but realistically I can see nothing will happen until next week.
Apparently the jumpering was done but NBN need to 'Activate' the service. Telstra state that the technician was only qualified in jumpering and not activating. Normal they can activate remotely but in my case someone needs to go to the node, no time frame was given.
what you have been told is bull.
the technician only does the jumperring then reports the job as complete.
nbn� then activate the port allocating it to an RSP and the RSP them activates the service.
At no stage does a technician do any "activation"
Hi All,
As per usual Telstra or NBN has stuffed up the transition from ADSL to the NBN. My appointment was today from 7am-2:30pm. My internet has stopped since around 2:30pm. The modem they sent out was incorrect and not VDSL compatible. My current modem is an ASUS DSL-AC68U is no longer syncing to VDSL. It was syncing from 3:30pm on wards for an hour or so. I still have a land line however. I have no internet for the next 4-5 days.
Reading a bit more about this. I think my FTTN port maybe blocked by plugging in the incorrect Telstra modem. Anyone know what the process is to unlock the port and how long it will take?
Reading a bit more about this. I think my FTTN port maybe blocked by plugging in the incorrect Telstra modem. Anyone know what the process is to unlock the port and how long it will take?
ring your ISP, some can do it from their computer, others have to ring nbn� and ask for it to be unlocked.
but, unless you requested voice continuity, and you still have voice on your landline, then I doubt it has actually been cutover.
It could be that nbn� tech said it was all done so Telstra disabled your ADSL port by transferring the connection over to the nbn plan, it seems that telstra may only disable the voice after successful login from their voip connection on the gateway max
then I doubt it has actually been cutover.
The ASUS Modem was syncing at around 21Mbps to the VDSL connection around 3:30pm. However the internet was not connected. Then Telstra would only help me troubleshoot if i had their modem plugged in. When i pluggedin the modem the supplied the Technicolour tg797nv3. I only realised that it was not VDSL compliant after talking to them on the phone. Since plugging in this modem, my ASUS can no longer sync.
The ASUS Modem was syncing at around 21Mbps to the VDSL connection around 3:30pm. However the internet was not connected. Then Telstra would only help me troubleshoot if i had their modem plugged in
funny that you still had conventional voice though.
what settings did you have on the ASUS?
PPoE
PPoA
IPoE
But Telstra should be able to get the port reset whilst you are on the phone, you can then check if the ASUS resyncs
what settings did you have on the ASUS?
PPoE
PPoA
IPoE
I had PPoE, it should have been IPoE i believe. It was my mistake.
But Telstra should be able to get the port reset whilst you are on the phone, you can then check if the ASUS resyncs
The "NBN Connection team" doesn't work on the weekend. So i have to wait till monday to do anything.
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