Thứ Tư, 28 tháng 9, 2016

Central Coast, NSW rollout - Part 3 part 3

  • 2016-Feb-5, 1:43 pm
    W0MB13

    kowcop writes...

    EDIT: TPG street checker WORKS for 2WOY-06!!

    Same here on 2WOY-04 :D

    I will place an order when I can tonight.

  • 2016-Feb-5, 1:43 pm
    Dazed and Confused.

    kowcop writes...

    EDIT: TPG street checker WORKS for 2WOY-06!!

    some show 2WOY-06 active and some still don't.

    Have fun folks

  • 2016-Feb-5, 1:47 pm
    kowcop

    So I rang TPG, they said the only speed they would offer me is 12mbps lol

    Tried iinet, it shows the address as ready, but wont let me add the product. It only lets me add adsl plans. On hold for 45mins-1hr

  • 2016-Feb-5, 1:47 pm
    Gav678

    I'm in 2WOY-04. St Hubert's Island. NBN installation date next Thursday 8-2. Turned down Wednesday, but it's certainly live.

  • 2016-Feb-5, 1:55 pm
    W0MB13

    Gav678 writes...

    I'm in 2WOY-04. St Hubert's Island. NBN installation date next Thursday 8-2. Turned down Wednesday, but it's certainly live.

    Thursday is the date it gets cutover, or does a tech actually have to lock in a site visit time for some reason?

  • 2016-Feb-5, 1:55 pm
    LeChuck

    I just checked a mate's address in Iluka Road Umina and it is serviceable � lucky bugger
    No luck for me in Point Clare

  • 2016-Feb-5, 2:02 pm
    Gav678

    Assuming just a cutover date and confirmation that I should plug the new modem in, sometime when advised by whoever plugs me into the node on Thursday.

    Wednesday was available but didn't work for me.

  • 2016-Feb-5, 2:02 pm
    kowcop

    for some reason TPG is only offering 12mbps plans to two addresses I have tried in 2woy06 (my place and a mates). When I spoke to them on the phone they said the NBN database shows the service max speed. I am only 400m from the node (measured by the last Telstra tech who came on site). He knew where the cable ran.

  • 2016-Feb-5, 2:06 pm
    W0MB13

    Is this over the phone, or when you try online it only lets you choose the 12mbps plans? If it's the latter, try an address that you know is right next to a node/pillar, just to see what happens.

  • 2016-Feb-5, 2:06 pm
    kowcop

    W0MB13 writes...

    Is this over the phone, or when you try online it only lets you choose the 12mbps plans? If it's the latter, try an address that you know is right next to a node/pillar, just to see what happens.

    I tried the address with the node in their driveway and it still says 12mb on TPG website.

  • 2016-Feb-5, 2:08 pm
    Dazed and Confused.

    kowcop writes...

    I tried the address with the node in their driveway and it still says 12mb on TPG website.

    wonder if TPG have stuff all capacity left out of Gosford CSA
    or if their or nbn� tools are stuffed up

  • 2016-Feb-5, 2:08 pm
    W0MB13

    Dazed and Confused. writes...

    or if their or nbn� tools are stuffed up

    Guess we'd need to wait until another ISP shows the same areas as available, then see if you can get more than 12mbps using their ordering system.

  • 2016-Feb-5, 2:12 pm
    kowcop
    this post was edited

    I am on hold with iiNet at present while they are checking the speed.. stay tuned. If they also say 12mb I think I will just book it with TPG (my preferred) and let it get sorted out later

    Edit: IiNet said that their database doesn't show a maximum which is unusual, it just shows 12 up to 100. I just booked it at 25 with no contract. He said I can go up to 100 for free if I wanted to try at some point

  • 2016-Feb-5, 2:12 pm
    Myles S

    Well I just put it through Telstra and TPG. It seems like it will let me order the full 100/40 Mb/s service but I'm not sure if it's actually qualifying the service.

  • 2016-Feb-5, 2:18 pm
    TallAussie
    this post was edited

    I'm on hold with TPG at the moment. The sales guy earlier today said I could get on 100/40, but I just got an email stating 12/1 only. Hoping to get a clearer response from them. Does anyone know where we can find the locations of the nodes around our area? #2WOY-04

    Edit: 25 download in the confirmed maximum for me.

  • 2016-Feb-5, 2:18 pm
    rob1000

    my location in umina beach woy-06 giving success on address check TPG:

    "Congratulations! You can sign up for TPG NBN Fibre to the Node (FTTN) Bundle.
    We're happy to give you a call to assist you in signing up. Click here to leave your details with us"

  • 2016-Feb-5, 2:28 pm
    FFRR

    TallAussie writes...

    Does anyone know where we can find the locations of the nodes around our area? #2WOY-04

    https://www.google.com.au/maps/@-33.5078034,151.3071681,14z/data=!4m2!6m1!1szteiN1HB_W3s.kwBrpDlUc9KQ?hl=en

    Kudos to Dazed & Confused

  • 2016-Feb-5, 2:28 pm
    kowcop

    Tall Aussie, read back a few posts.. It looks like NBN hasn't put anything in the database for estimated max speed so it could be that TPG just defaults to the lowest. I would just book it in if TPG allow speed changes

  • 2016-Feb-5, 2:36 pm
    Myles S

    NVM, see the link above.

  • 2016-Feb-5, 2:36 pm
    W0MB13

    kowcop writes...

    I would just book it in if TPG allow speed changes

    It says on their site that there is no charge to change plans/speeds, but naturally it'd be best if you could order above 12/1 from the start... I don't know if speed changes would have to wait until the next billing month or not.

    Someone that is trying this � PM a TPG rep / make a post in the TPG forum. They can hopefully get the issue on their system fixed or at least give some clarification.

  • 2016-Feb-11, 7:30 pm
    aARQ-vark

    kowcop writes...

    It works ok. I will be interested to see if the iiNet modem does any better. Anyway, I am in 2WOY-06, 400m from the node and I am syncing at about 28mb down and 6.4mb up\

    Well I guess that's a bit of an improvement on those using ADSL2+ @20 Mbps who live within 1Km of an exchange!

    Still you have to wonder if the extra couple of Mbps is worth the $56 billion they are spending on MTM.

  • 2016-Feb-11, 7:30 pm
    HamHocker

    kowcop writes...

    I am in 2WOY-06, 400m from the node

    What does your node look like? There's a new green box with vents secured by a shiny new padlock about 300m from our place. Is that the node?

  • 2016-Feb-11, 8:08 pm
    kowcop

    HamHocker writes...

    What does your node look like? There's a new green box with vents secured by a shiny new padlock about 300m from our place. Is that the node?

    They look like this (when they are not covered in graffiti) http://jxeeno.wdfiles.com/local--files/blog:nbn-the-first-node-arises/cab-1.jpg

  • 2016-Feb-11, 8:08 pm
    cloneme

    HamHocker writes...

    What does your node look like? There's a new green box with vents secured by a shiny new padlock about 300m from our place. Is that the node?

    look closer around that green box "Pillar" and you will see the Node looks like a small topedo with handles on the side.

  • 2016-Feb-11, 8:18 pm
    rob1000
    this post was edited

    kowcop writes...

    EDIT: out of curiosity, I am on the 25mb plan, is the sync speed related to this? Or could I potentially sync higher if I paid for the higher plan? I wouldnt have a clue

    Yeah I'm pretty sure your only syncing at that rate because your on that plan. What i can't figure out is why i'm only syncing at 30mbps on the TPG supplied Huawei and a dismal 20mbps on a Dlink dsl-2877AL :( and im on a 100/40 plan. i have a tpg engineer calling tomorrow.

    Btw, kowcop, out of interest what is your Line attenuation?
    mine is ~ Downstream line attenuation (dB) 18.6
    Upstream line attenuation (dB) 7.7

    I think it might be playing a part in my rubbish speeds

    Also, how do i figure out the exact distance from the node? I'm sure there was a website to tell exactly i used once. (Outside of actually walking with a distance measure app or something).

    Actually by using directions and google maps, i can see i'm exactly 500m by road to the node.

  • 2016-Feb-11, 8:18 pm
    W0MB13

    rob1000 writes...

    Yeah I'm pretty sure your only syncing at that rate because your on that plan.

    Someone correct me if I'm wrong, but I'm pretty sure you will actually always sync at whatever general max your line can get, regardless of the plan you are on. The shaping takes place further along.

  • 2016-Feb-11, 8:18 pm
    HamHocker

    kowcop writes...

    They look like this (when they are not covered in graffiti) http://jxeeno.wdfiles.com/local--files/blog:nbn-the-first-node-arises/cab-1.jpg

    Cheers, thx.

    That's very attractive, and a handy buffer stop for a runaway vehicle.

    Back on topic: Haven't seen one of these in our street, so I need to go hunting, because apparently we are "live", but still unable to connect.

  • 2016-Feb-11, 8:18 pm
    rob1000
    this post was edited

    stupid thought.

    i have two sockets in my house. one syncs with my dlink dsl-2877AL at 20mbps, the other in bedroom syncs at 31mbps (im on 100/40 plan). Both sync rates are obviously disappointing slow. The bedroom phone socket is technically closer to the entry point of the copper into my house. this indicates that either my lines are pretty rat sh1t and i should get recabled, or actually moving closer to the front of my house is in turn litterally moving my modem closer to my node. I am right at ~ 500-510 meters so at the cliff drop of point in vdsl2 speeds.

    So my crazed thought, is if i had a technician put a new socket with new wire as close as possible to the entry point from the street this would reduce my modem distance to the node by probably 25m and presumably improve my sync rate right? Is there any method to that madness?

  • HamHocker

    rob1000 writes...

    Also, how do i figure out the exact distance from the node? I'm sure there was a website to tell exactly i used once.

    You want the line distance, which could vary from the road distance. I'm sure in the Modems / Routers threads there are experts who can tell the distance by looking at your SNR, POQ and STP (or whatever) numbers.

  • HamHocker

    rob1000 writes...

    i have two sockets in my house. one syncs with my dlink dsl-2877AL at 20mbps, the other in bedroom syncs at 31mbps (im on 100/40 plan).

    This may not answer your question at all, sorry if it doesn't, but modems come with different chipsets. Some chipsets are best for short distances and others perform better over long distances. It's probably worth getting some advice for your particular line length if you want to eke out the most performance.

  • 2016-Feb-11, 8:44 pm
    rob1000

    HamHocker writes...

    ut modems come with different chipsets. Some chipsets are best for short distances and others perform better over long distances.

    Sorry i think my post was misleading, i meant, with the *same* dlink modem, it syncs consistantly at 20mbps in one socket, then at 30mbps on the other socket (which is closer to front of house).

    But yeah thanks for your advice, I really need to figure out the correct line distance.

  • 2016-Feb-11, 8:44 pm
    HamHocker

    rob1000 writes...

    But yeah thanks for your advice, I really need to figure out the correct line distance.

    YVW. Pretty sure the SNR-type numbers will tell u that. Go look at the Modems threads. Pete Y Testing over there knows his stuff: /user/4641

  • 2016-Feb-11, 8:55 pm
    EJRA

    Spotted a tradie ute tailing a truck with the NBN logo plastered on the back of it on the corner of Bayline Drive/Jirrah Ave this morning in Point Clare.
    Didn't stop to see what they were up to but there's that for what it's worth lol.
    Still not seeing this new 2GOS-07 RFS for the 19th that a few others have, but nevertheless i'm getting excited for the 100th time pre-delay.

  • 2016-Feb-11, 8:55 pm
    LeChuck

    I saw maybe 4 cherry picker trucks outside the shops at Tascott early this morning, likely working on aerial installs for 2GOS07

  • Dazed and Confused.

    kowcop writes...

    I am in 2WOY-06, 400m from the node and I am syncing at about 28mb down and 6.4mb up

    check if your modem indicates something like max synch rate or max attainable line rate.
    quite often if on a low plan you may synch at a level sufficient for the plan

  • Dazed and Confused.

    LeChuck writes...

    I saw maybe 4 cherry picker trucks outside the shops at Tascott early this morning, likely working on aerial installs for 2GOS07

    they are having Glenrock Parade closed over the last and maybe the next few days during "work hours"
    not sure if it was for road, AUSGRID or nbn� work

  • 2016-Feb-11, 8:59 pm
    kasi

    EJRA writes...

    ....Still not seeing this new 2GOS-07 RFS for the 19th that a few others have, but nevertheless i'm getting excited for the 100th time pre-delay.

    Yes if you're looking on the Telstra rollout list .pdf file they've left off the future expected RFS section again and only included areas already RFS section. This happens sometimes, perhaps when list has to be updated more often than usual when nbn again fails to meet expected RFS dates for some areas.

    Also mynbn.info hasn't updated from Feb 5th yet, maybe 2GOS-07 has failed to meet expected RFS date so many times now that jxeeno has given up on us or perhaps he's busy at University or elsewhere.

    http://telstrawholesale.com.au/download/document/rollout-list.pdf

    The full list can be found on the Telstra rollout list Excel file with future expected RFS dates including 2GOS-07 on the 2nd tab "Expected RFS-DCD".

    http://telstrawholesale.com.au/download/document/rollout-list.xlsx

    If you haven't got it already or something else suitable, you'll need to download and install Microsoft Office Excel Viewer to read the Excel file.

    Good to hear of work continuing in various different parts of 2GOS-07.

    To be honest, perhaps just a little excited, bought a new RT-AC87U router with eBay 10% discount just in case. May not help in peak time if recent Woy Woy FTTN connections overwhelm Gosford CSA CVC capacity of most RSPs but at least it should go well in off peak times.

    Main thing will be finally an end to the inconvenience, frustration and annoyance caused by frequent internet dropouts and disconnections after it rains.

  • 2016-Feb-11, 8:59 pm
    kowcop

    rob1000 writes...

    Btw, kowcop, out of interest what is your Line attenuation?

    Downstream Upstream
    SNR Margin 29.3 dB 18.0 dB
    Line Attenuation 11.7 dB 2.4 dB
    Data Rate 28012 kbps 6399 kbps

    I don't know how to read this.. is it good or bad?

  • 2016-Feb-11, 9:02 pm
    rob1000

    That's pretty decent if you enter your line attenuation in here it says (as a rough guide), that you could achieve 45mbps Max give or take at least 10%

    http://www.speedguide.net/dsl_speed_calc.php

    Higher the SNR the better, I believe it should be over 6DB and lower the attenuation the better. Attenuation is background noise interference. It will grow higher the longer your cable and if the cable is of worse quality. For example your attenuation is ~11 dB while mine is ~18 dB. SNR signal to noise ratio or margin is the volume of signal your modem sends vs the background noise, it must be higher than the noise for the receiving equipment to hear. So yours is 29 db mine is only 6! So i think that's good too. That's my very rough understanding of it anyway. But imo of you wanted more speed your line quality and distance should support it.

  • 2016-Feb-11, 9:02 pm
    MDSimpson

    aARQ-vark writes...

    Well I guess that's a bit of an improvement on those using ADSL2+ @20 Mbps who live within 1Km of an exchange!

    Still you have to wonder if the extra couple of Mbps is worth the $56 billion they are spending on MTM.

    Coming from someone who is nearly 6kms from an exchange, I am glad they spent the money.
    Suffering ADSL sync speeds of less than 3mbps for 10 years, I would be happy with 20mbps.
    ADSL line limit is supposed to be 3.5km from an exchange, many ISP's would not offer me a service at all.

  • 2016-Feb-15, 12:36 pm
    jgorbs

    timo-h writes...

    2GOS-07 Saw a contractor doing connections in an NBN cabinate

    Also on the corner of Talinga and Brisbane Water DR opposite Aldi about an hour ago! Hoping they are very closing to finishing up.

  • 2016-Feb-15, 12:36 pm
    Tupak

    Dazed and Confused. writes...

    have you tried address checkers at Internode or devoted?

    https://secure2.internode.on.net/nodetools/coverage-checker

    http://www.devoted.com.au/sq

    also enter your address into http://www.nbnco.com.au it will usually tell you correctly if it is available at your premises
    or into
    https://mynbn.info and it should list your service status

    Internode � listed adress as Woy Woy � No service
    Devoted � "Oh no! We were unable to find an address which matches your query on our database :(" but listed in database.

    Also some interesting observation for some houses at Shoalhaven. For instance 39

    Telstra indicates it as either Woy Woy and Umina Beach but allow to choose only Woy Woy and service available.

    nbnco list same house as Umina Beach only with no service.

  • 2016-Feb-15, 12:37 pm
    Dazed and Confused.

    Tupak writes...

    Also some interesting observation for some houses at Shoalhaven. For instance 39

    Telstra indicates it as either Woy Woy and Umina Beach but allow to choose only Woy Woy and service available.

    nbnco list same house as Umina Beach only with no service.

    ah, the old address database mismatch

    here is the official boundary

    https://www.google.com.au/maps/place/Umina+Beach+NSW/@-33.506732,151.2995839,16z/data=!4m2!3m1!1s0x6b0d4cb0811cb513:0x5017d681632df00?hl=en

    but in the past some people have used either Woy Woy or Umina or Umina Beach when hear the borders and the post office used to deliver properly, even if the suburbs were slightly wrong.

    It is also complicated by the fact that all numbers come from the Woy Woy exchange so an address mismatch may be less likely to cause a problem with Telstra than other providers.

    It is also complicated by the fact that the copper DA straddles 2 suburb areas :(

    It looks like you will need your address corrected in the databases, but that request I believe has to be done by an ISP/RSP

    also nbn� maps have not yet updated on the area that went RFS on Friday, which 37 Shoalhaven Drive falls into 2WOY-07

    it also seems that quite a few places in Shoalhaven Drive and all of Warramunga Place are not in nbn�'s database (shakes head)

  • 2016-Feb-15, 12:37 pm
    Tupak

    Dazed and Confused. writes...

    ah, the old address database mismatch

    Ha,

    Google report is as Umina but Gosford council still have it as Woy Woy on all rate notices. So who is right ?

  • 2016-Feb-15, 1:15 pm
    Dazed and Confused.

    Tupak writes...

    Ha,

    Google report is as Umina but Gosford council still have it as Woy Woy on all rate notices. So who is right ?

    the fact that nbn� seem to have no data on Warramunga Place is amazing as the houses there have all existed from before 2007

    I am guessing that nbn� call it Umina Beach as that is the postal Boundary, Gosford calls it Woy Woy so it doesn't show up

    maybe try and ring the nbn� "help" line and ask how to get your location rectified

  • 2016-Feb-15, 1:15 pm
    Tupak

    Dazed and Confused. writes...

    maybe try and ring the nbn� "help" line and ask how to get your location rectified

    Thanks. I already send questions to nbnco as webpage does not have phone numbers listed

  • 2016-Feb-15, 1:26 pm
    Rexy65

    I'm on Warramunga and both Telstra and TPG said it was available on Saturday the 13th. The border from council is our back fence (south side). Both of above service providers list as Woy Woy, NBN as Umina. Signed up on Sunday, modem on its way but concerned can't find any of the nodes near by, there is one in Hillview near train line but that's a long way away!
    I'll let you know how it goes.

  • 2016-Feb-15, 1:26 pm
    Bluey3G

    Over the weekend on Saturday 2GOS-07 Tascott Bluewaters, techs in the pit down from the Fibre cabinet with cables, and also at the Cabinet 2GOS-07-05. On Sunday in 2GOS-07, wife spoke to nice man in the Van (won't mention the company but it was the ones originally working on the fibre trunk through here) who was working on the fibre connections down the pit at Murrumbooee and Bluefish. Says that missing 2 fibre cables that connect Tascott back to Gosford, hence the activity here to sort that out and stopping us and probably other parts going live. Apparently they were working here last year and then were pulled out by ? (NBN or the Liberals, what, no political interference?) to do work at The Entrance on FTTN, with Tascott **being left incomplete**, so I guess he's not a fan of either party. So, I guess the jury is out as to whether NBN were pushed, or they jumped, into doing that, and leaving the current mess, and also mis-informing the local member(s) as to the correct status of 2GOS-07 Point Clare/Tascott/Koolewong and part of West Gosford. Seemingly though, complaints to both the Senate committee members and the local members/opposition folk are having some effect to clear the smoke, so keep them coming. So in Tascott we have had Visionstream, CCTS, The Turks from Sydney doing the street to house connections and now one of them back again. So much for consistency. Labor has it from the NBN that is was water in the infrastructure between Dec and Feb that caused the miss. So clearly not just the outstanding aerial connections as per NBN back end last year. NBN blowing smoke up everyone's a** including the sitting member and the Senate. So at this rate, being the 15th, the 19th is looking like a major push if these are not the only outstanding items. Crystal ball on folks, more like end Feb say another 2 weeks, depending on what's found and any long runs to fix. Keep on watching.

  • 2016-Feb-15, 1:35 pm
    The Zapper

    Bluey3G writes...

    Crystal ball on folks, more like end Feb say another 2 weeks, depending on what's found and any long runs to fix. Keep on watching.

    2GOS-07 I'm hoping the Telstra crystal ball is accurate at Feb 19 as per below.

    kasi writes...

    http://telstrawholesale.com.au/download/document/rollout-list.xlsx

  • 2016-Feb-15, 1:35 pm
    thesnowman

    I'm in 2WOY-07-07 which went RFS last Friday. Called Internode (existing customer) this morning and asked to switch to an NBN plan. They are going to confirm they can deliver the service and will then send me a "modem".

    I'm about one kilometre from the node so I'm not expecting stellar sync rates or speed but I'll post here when it gets connected.

    A few months back I signed up on the NBN website to be notified when service is available at my address. It will be interesting to see when that arrives (if ever).

  • 2016-Feb-15, 1:39 pm
    jandj81

    thesnowman writes...

    A few months back I signed up on the NBN website to be notified when service is available at my address. It will be interesting to see when that arrives (if ever).

    Me to, and getting hooked 16/2 2woy-05-04 (well thats the current plan).

  • 2016-Feb-15, 1:39 pm
    kasi

    On the way out took a drive up the top "loop" of Wendy Dr this afternoon. Poles now have multiports on them with coiled loops of black fibre. Aerial work was proceeding at around Nos. 91-97.

    Don't think there were any coils of fibre on the poles when I last drove up there probably within the last 2-3 weeks. So I'd say it's likely some or a lot of this aerial work there has happened after the last missed 2GOS-07 expected RFS date.

    There's quite a few other steep and not so steep streets with aerial lines at this end of 2GOS-07, when you combine it with all those in Koolewong makes me curious about just how many total aerial installations. Wouldn't surprise me if it is higher than 10% of the 2,673 total. No wonder we keep getting put in the too hard basket here.

    Don't know if coils of fibre waiting ready on the poles is as far as they go before RFS and those aerial installations will be demand drop. If those of us with PCDs already installed since early last year have to wait until all the aerial premises have PCDs installed then expected RFS of 19th is unfortunately another misleading fiction from nbn and we'll all be rooned said Hanrahan if these ere delays don't cease. We'll find out soon.

    Possibly jumping the gun a bit but I'm ready anyhow, my new RT-AC87U router arrived today. Big bugger it is, less expensive RT-AC68U would have worked fine but the upright style was unsuited to where it would have likely been placed.

  • 2016-Feb-15, 2:12 pm
    Jasperonio

    Here's hoping Bluey3G is close with the RFS date. At the back corner of Tascott no ADSL as too far from exchange at least that's what every ISP told me even after 2 or 3 goes over 18 months. In Clipper Crescent and had PCD installed a couple of weeks ago.

    In October 2015 I must have exceeded my 15GB allotment of mobile broadband ($54.95 per month for the honour ha ha) yet again and become cranky enough to send a message to the Minister for Communications. I was pleasantly surprised with the speedy of reply the very next morning (cc Lucy Wicks), copied here below but deleting the name of the Ministerial staffer or public service departmental liaison officer. I have been biding my time to see if the prophecy came to pass. Given the passage of time most of the elements seem reasonably accurate. I hope end Feb is on the money it will be like being able to breath after strangulation from small data allowance!

    'Thank you for contacting the Minister for Communications.
    I have received advice from nbn that your area is to commence nbn connections in February. The key reason for the delay is the requirement for all aerial cabling designs to be certified by the local electricity authority, which allows nbn to string cabling along the company�s power poles at various locations within the construction area. Unfortunately Tascott has a high proportion of fibre cabling being deployed overhead and nbn is somewhat at the mercy of the electricity authority to certify each submitted design which then authorises the construction.
    I trust this information will assist but if you require any further assistance please feel free to contact your local MP, Lucy Wicks (cc�d). Lucy is in regular contact with nbn staff and can update you on any further developments in your area.'

  • 2016-Feb-15, 2:12 pm
    Util

    Speaking as a Tascott aerial install job with no PCD, no cabling and serious doubts it will happen in my lifetime I hope they get a move on.
    I'm planning on ceremonially burning my Vodafone, Telstra and Optus mobile broadband USB adapters in my wife's fire pit the moment I can get real Internet access. There will be incense, chanting and a blessing of the fibre for good luck and high pings.

  • 2016-Feb-15, 2:24 pm
    Util

    Jasperonio writes...

    I trust this information will assist but if you require any further assistance please feel free to contact your local MP, Lucy Wicks (cc�d). Lucy is in regular contact with nbn staff and can update you on any further developments in your area.'

    I am somewhat dubious that Lucy Wicks could find beer in a brewery.
    As to knowing what's happening in her area regarding one of the largest public sector projects ever cocked up in this country .... I leave that to your fertile imagination.

    FWIW dunno if anyone else has said this but NBN might as well stand for No Bloody Network.

  • 2016-Feb-15, 2:24 pm
    MrWoot101

    thesnowman writes...

    I'm about one kilometre from the node

    I am really interested in seeing your sync speeds from this, I had my line run by rendrag and the nearest pillar is 900 meters away, to see what you get will either give me hopes or make me cry

  • Dazed and Confused.

    Util writes...

    FWIW dunno if anyone else has said this but NBN might as well stand for No Bloody Network.

    and the new improved MTM part of it stands for Make Telstra Money

    I am over 1000 meters from my pillar, with another 60ish to the node.

    Still trying to organise a switch over which will permit me to keep my phone number, but ported to a RSP VOIP service, not so simple

  • thecouch

    im out at bensville . rollout map said 12/2/16 for my area to go live but map hadnt been updated . talked to optus last night and they said it is liveand there in the process of upgrading me now (sending new modem ,call from connection guys in a few days)

  • 2016-Feb-15, 5:31 pm
    HamHocker

    Util writes...

    There will be incense, chanting and a blessing of the fibre for good luck and high pings.

    A great idea and should be fun, however the main blessing should be for the copper from the pillar to you. Good luck.

  • 2016-Feb-15, 5:31 pm
    speckcrew

    Dazed and Confused. writes...

    still 23% of premises service class 0 according to Jxeeno.
    for an area that has been RFS for ages, copper disco is listed as Nov 2016

    Premises by service class
    Service Class 0 537 (23%)
    Service Class 1 173 (7%)
    Service Class 2 1,061 (45%)
    Service Class 3 612 (26%)
    Total
    2,383

    Just been checking mynbn.info for any updates for 2gos05 � I shouldn't have as things have got dramatically worse :-(

    Premises by service class
    Service Class 0 1,086 (46%)
    Service Class 1 166 (7%)
    Service Class 2 473 (20%)
    Service Class 3 661 (28%)
    Total
    2,386

    I'm hoping that this is just a glitch in jxeeno's analysis program (but wouldn't be surprised if it's not)

  • 83n D

    In Miami Ave Woy Woy...Tried Belong and tried NBNCo websites this morning. Still...still nothing. Belong directs me to their ADSL offers and NBNCo says that building has commenced.

    What???

  • Dazed and Confused.

    MDSimpson writes...

    I would guess as most FTTN (as designed) does not require a site visit as it SHOULD be able to be done remotely.

    but, your existing physical connection to the netowrks is disconnected
    a new connection, using the copper from the pillar is made to an entirely different network

    under FTTP you could keep FTTP and copper based services active
    under FTTN you cannot keep existing services active, and you may lose your phone number and if on the Coast be given a Sydney based number.
    Try ringing the cabs on the 131008, in that scenario, and see how you go talking to Taxis Combined rather than Central Coast Taxis

    certain things needed to be mandated under FTTN but were not

  • 2016-Feb-18, 9:33 am
    Dazed and Confused.

    83n D writes...

    Tried Belong and tried NBNCo websites this morning

    Telstra Wholesale list 2WOY-07 as RFS
    NBNCo maps are very slow to update
    Belong are well....
    Internode says you can get it
    Telstra says the street can get it, but your block may not (guess they are still thinking that small MDUs will need a bespoke fibre connection)

    edit:-some typos

  • 2016-Feb-18, 9:33 am
    Dan

    Hearing rumours through the NBN chain that 2GOS-07 will be delayed again until the 23rd.....Here we go!

  • jandj81

    Dazed and Confused. writes...

    looks like no real congestion with Telstra.
    what are your sync rates?

    If I knew where/how to get would happily advise ! (bit out of my knowledge band)

    18/2 @ 1000 23.70/4.59 L= 1 J= 3

  • MDSimpson

    Dazed and Confused. writes...

    you may lose your phone number and if on the Coast be given a Sydney based number.

    I ordered my number to be ported to TPG VoIP. Its a great number, and we have had it for 15+ years..

    Getting a Sydney number just does not make sense in this and age of smart routing of phone calls.
    How would emergency services go with it, Pizza delivery, omg, the list goes on... :)

  • 2016-Feb-18, 9:44 am
    Chapgu

    In which month of which year *shaking head mournfully*

  • 2016-Feb-18, 9:44 am
    Dazed and Confused.

    MDSimpson writes...

    I ordered my number to be ported to TPG VoIP

    was this part of your bundle or did you do it separately?

  • MDSimpson

    Dazed and Confused. writes...

    was this part of your bundle or did you do it separately?

    Bundle. Actually about the same price as ADSL plus Telstra phone line rental.
    Includes caller ID, which is extra cost @ Telstra...

  • rob1000

    if anyone interested. I had 3 phone sockets was getting ~30mbps, after TPG guy came, without full overhaul of my wiring which required access to roof cavity he simply removed some of the old piggy backing wiring behind my sockets, and disconnected 1 so I know how just 2 sockets active. I went from 30mbps to 42mbps. He said because I'm at ~700mts from node/pillar that every socket removed has a large increase in speed. The further from an exchange the more it matters. From his experience, if ~ 200-500mtrs from exchange you should expect at least 5mbps speed increase at removal of each socket. (if below maximum connection speed).

    He also commented, that generally the vendor supplied modems (at least for now) will be the best connection speed, especially with TPG, who use the huawei modem. This is because they will constantly be in communication with the modem supplier to optimise equipment and firmware. (I had a Dlink modem and was getting -5mbps connection compared to the huawei).

    So yeah, if your getting lower than expected connection speed, its best to bypass any extra phone points, they introduce noise and reduce sync speed substantially, also make sure to use the vendor modem bridged until the 3rd party modems mature.

  • 2016-Feb-18, 10:21 am
    MDSimpson

    Thanks for the update Rob.
    Interesting, as I have three phone sockets, two with black cable (leadin) the third is an addition.
    Not long after we moved in 13 or so years ago, we found the previous people had two separate phones, so we had them linked, so all sockets worked with the one line in...

    I might have to revisit this..

    As for modem, you have the new Hauwei? You mentioned bridging?? Do you have VoIP as well?
    Does it all work, can you screen shot me your modem settings? I get errors on mine.. PM will be good..

    :)

  • 2016-Feb-18, 10:21 am
    yoba

    Dazed and Confused. writes...

    any idea of your node or your current copper DA/pillar/Rim?

    I'm on adsl with Internode currently however no idea about your question, sorry, but if you tell me how I could figure it out � I would.

    NBN node would most likely be Node WOYY:44 or Node WOYY:118, need to figure it out as well as our place is equally distanced from both.

  • 2016-Feb-18, 10:32 am
    MDSimpson

    yoba writes...

    I could figure it out � I would.

    I had a guy on here run a full SQ test on my line, while it was still active, told me exactly how many joins in the cable, the full distances and the node/pillar I was running from.

    You are down my way. Old section or the swamp? :)
    I would guess that the newer section would be serviced from 118, Neera Rd and surrounds would be from 44.

  • 2016-Feb-18, 10:32 am
    MLVD

    I'm 90% sure a node has been put in out front of where I live (this is in 2ERN-03). It's a green cabinet, I haven't gotten close enough to confirm.

    If so I will be approx. 144m from the node.

  • 2016-Feb-18, 10:44 am
    yoba

    tapestry way, mate, we moved there recently so I've no idea about local namings yet :)

  • 2016-Feb-18, 10:44 am
    MDSimpson
    this post was edited

    yoba writes...

    tapestry way,

    That would be consider the new section. It used to be a swamp... I am just around the corner.
    You would be on WOYY:118 too.

    Edit, just checked the map and you could be WOYY:116 too. Its on the corner of Taperstry and Cowper.

  • 2016-Feb-18, 11:13 am
    Dunne

    MDSimpson writes...

    As for modem, you have the new Hauwei? You mentioned bridging?? Do you have VoIP as well?
    Does it all work, can you screen shot me your modem settings? I get errors on mine.. PM will be good..

    I'd be very interested in this as well... The Huawei is pretty crap re connecting to my NAS and would like to use my Asus wireless router instead.

  • 2016-Feb-18, 11:13 am
    Dazed and Confused.

    Tapestry Way is fed from the node near the Park in Cowper Road
    so you will be 2Woy-02-06
    listed in my maps as WOYY:118

    on a side note, found the node for Horsfield Bay it is located on the grass here
    just down the street from the pillar https://www.google.com.au/maps/@-33.4914198,151.301604,3a,75y,351.2h,70.97t/data=!3m6!1e1!3m4!1sDIkCH862O-95Aj9eXbG5Iw!2e0!7i13312!8i6656?hl=en

  • kerodean

    Dan writes...

    Hearing rumours through the NBN chain that 2GOS-07 will be delayed again until the 23rd.....Here we go!

    Where did you hear that?

  • kerodean

    I've started building a map of the NBN nodes in Tascott which you can see here. Only two points at the moment. Will add more as I find them.

  • 2016-Feb-19, 12:51 pm
    Dazed and Confused.

    Rendrag writes...

    Daaaamn, that's not bad at all!!!! :)

    I fear the cliff aka the knee of the curve is at about 500 metres

    if my current RSP would accept my landline number on a port I would be online now.
    My over 1000 metres node to premises will prove interesting

  • 2016-Feb-19, 12:51 pm
    MDSimpson

    Yes, very happy.

    from my ADSL of 1.0/0.09 average, it is a slight improvement..

    Dazed, 1000m? Really? I thought the max VDSL was 800.
    I guess the max ADSL was 5000, I was over that too...

  • 2016-Feb-19, 1:02 pm
    booma

    Have been advised by Telstra that 2WOY (North Burge Road) shoud be ready for service today.Any other customers or providers confirm that ?

  • 2016-Feb-19, 1:02 pm
    PizzaMaster666

    Whats the latest with 2GOS-07? Anyone called an ISP today :)

  • 2016-Feb-19, 1:34 pm
    Phil J

    booma writes...

    Have been advised by Telstra that 2WOY (North Burge Road) shoud be ready for service today

    Is this the type of question that a Telstra Level 1 Support / Live Chat can answer? Or do you need to ask to speak to someone else?

    Trying to get an update on 2LJT-05 but people I speak to at Telstra have no idea ...

  • 2016-Feb-19, 1:34 pm
    erike001

    2WOY-07-17 was RFS on 15 February 2015 and I lodged my application with iiNet. iiNet phoned me today to tell me that NBNCo has moved 2WOY-07-17 (Woy Woy Bay) back to service class 10 (not serviceable) this week.

    All the SQ websites still show it as serviceable. Anyone in the ADA have a similar (or different!) experience, or is it just iiNet stuffing around?

  • 2016-Feb-19, 1:38 pm
    booma

    ......and yes its been connected today.

    Ordered cutover with Telstra on the 25/02/16 , modem and Telstra TV being sent out.

    Got NBN L with 1tb data on Tier 2 for $99. Will update with speeds then.

  • 2016-Feb-19, 1:38 pm
    waterview

    Hi All,

    Been lurking on this thread for some time now as I've been awaiting service ready for my area � Kincumber (2WOY-08-05)

    Which went ready on Friday last week. My order was placed shortly after, with Dodo.

    My question here is how long is the wait for a technician to come at attend premise?

    Dodo say its dependent on the provider.

    Also � what do they actually need to do onsite?

    And has anyone else got connected in Kincumber yet?

    Any feedback would be appreciated.

  • 2016-Feb-19, 1:45 pm
    Dazed and Confused.

    erike001 writes...

    2WOY-07-17 was RFS on 15 February 2015 and I lodged my application with iiNet. iiNet phoned me today to tell me that NBNCo has moved 2WOY-07-17 (Woy Woy Bay) back to service class 10 (not serviceable) this week.

    interesting Jxeeno has that area listed as RFS but premises as not yet serviceable
    They have a little note on them which says
    Note! This area went live in the past few days. This service qualification information may not be up-to-date.

    The entire 2WOY-07 area is showing as not yet serviceable.

    That is a new one, declare an area ready but no premises are actually serviceable

  • 2016-Feb-19, 1:45 pm
    pedrov

    Dazed and Confused. writes...

    The entire 2WOY-07 area is showing as not yet serviceable.

    I know someone in this area. Had the appointment this week, and then on the day was told it had been delayed until 7th March due to a "technical issue".

  • 2016-Feb-19, 2:01 pm
    tactical nuclear penguin

    I am in 2WOY-12 (Davistown) and have the same issue, area is showing as not yet serviceable yet went RFS 15th Feb. My request for FTTN connection through Internode is being rejected with an error 'unable to transition service'. No word yet as to what is causing this.

    Dazed and Confused. writes...

    Note! This area went live in the past few days. This service qualification information may not be up-to-date.

  • 2016-Feb-19, 2:01 pm
    blutek
    this post was edited

    I'm in Green Point and checked address on NBN Co.
    Result was " available now ... our address will be connected to the nbn� network via fixed line technology."

  • 2016-Feb-19, 3:05 pm
    TallAussie

    Hey Waterview,

    We connected last week (signed up on Friday before and they came the next Tuesday). Basically the ISP asked someone to be home in case the technician needed to go onto the premise. They didn't.

    From what I know, the action occurred at the node (?) where the technician disconnect my phone line from the exchange and connected it to the NBN fiber cable. Went off without a hitch.

    Only issue is the reliability of speeds. I'm paying for 25/5 and have seen it drop down to 0.5-1 MB/sec download a couple of night during peak times. During the day average is 15/4, rarely getting over 20 MB/sec download (as I'm typing it is currently 8/3). From what I know this is happening all over the coast and not just with my supplier (Harbour ISP). It's actually pretty comparable to Club Telco ADSL 2+ speeds and price. Hopefully it becomes more reliable over time.

    TA

  • 2016-Feb-19, 3:05 pm
    The Zapper

    I've been looking at the map on MyNBN.info to survey the areas that have been made active ahead of 2GOS-07 and feeling a little frustrated because we have been left waiting again and again, watching another RFS date go by. However, it is obvious who has been absolutely shafted in all this. Kariong was on the rollout plan for FTTP, yet Today they are still not even on the 3 year plan.

  • 2016-Feb-19, 3:34 pm
    Diggy The Wombat

    According to this 2GOS-07's FTTP has been delayed to 25th February (next Thursday). This is reminiscent of what we in 2GOS-06 experienced over the last 2 years.

    Funnily enough, it mentions a '2GOS-20' due for RFS next year... fed from the Wollongong 2 CSA. WTF is this? Might it be the brown patch in 2GOS-06? Or perhaps Kariong or Somersby?

  • 2016-Feb-19, 3:34 pm
    Dazed and Confused.

    Diggy The Wombat writes...

    Or perhaps Kariong or Somersby?

    according to mynbn.info 2GOS-20 is Kariong Somersby
    http://www.mynbn.info/sa/2GOS click on the Fixed Line Roll Out tab

  • 2016-Feb-19, 3:45 pm
    DragonRoco

    Dazed and Confused. writes...

    now who feels like graphing line rates vs distance?

    I've got a scatterplot with what I've found on here of speeds, at 38 points and could do with more. I might start up a thread and get more FTTN speeds.

  • 2016-Feb-19, 3:45 pm
    Dazed and Confused.

    DragonRoco writes...

    I've got a scatterplot with what I've found on here of speeds, at 38 points and could do with more. I might start up a thread and get more FTTN speeds.

    there is already a thread in existence though not CC specific /forum-replies.cfm?r=49180354#r49180354

    you may be able to milk some results from there, but having a graph CC specific might be nice

  • 2016-Feb-19, 4:05 pm
    kasi
    this post was edited

    Diggy The Wombat writes...

    According to this 2GOS-07's FTTP has been delayed to 25th February (next Thursday)....

    Yes that list also shows 2LJT-05 delayed from 17th February to 25th February.

    2LJT-05 was "Construction Commenced" in December 2012 and "Build Commenced" in June 2014 so they too have been repeatedly delayed for many years almost as long as 2GOS-07.

    FTTN 2GOS-20 shows as 3,200 premises, whereas FTTP 2GOS-08 it replaces was 2,600 premises. Wonder where the extra 600 premises are located? Just curious because parts of Somersby have very long distances between properties so FTTN wouldn't work well there.

  • 2016-Feb-19, 4:05 pm
    DragonRoco

    Dazed and Confused. writes...

    there is already a thread in existence though not CC specific /forum-replies.cfm?r=49180354#r49180354

    Already milked that thread. I'll try to put a CC only one up soon. Just checking with mods if I can start up a thread dedicated to getting speed tests from FTTN as current ones seem to be mainly discussion.

  • 2016-Feb-24, 4:13 pm
    Dazed and Confused.

    WirlWind494 writes...

    I got told that I was the ONLY house on the block showing as being able to get a service when I spoke to Optus yesterday.

    are you near a "suburb" boundary?
    It seems that a lot of premises showing as not connectable may be listed under the adjacent suburb in the database and when it is input into the mapping program the address can thus not be found.

    There is a whole string of premises on one side of the road on Woy Woy Bay Road that show as unconnectable as Google maps says they are on Woy Woy Bay, but their address is in Pheagans Bay according to the council and Australia Post
    Similar things are seen in areas around the Woy Woy/Umina boundary

  • 2016-Feb-24, 4:13 pm
    WirlWind494

    Dazed and Confused. writes...

    are you near a "suburb" boundary?
    It seems that a lot of premises showing as not connectable may be listed under the adjacent suburb in the database and when it is input into the mapping program the address can thus not be found.

    I'm in Glenn St, so part of the aerial rollout.

    I'm thinking the only reason I was showing up was because I complained to Optus just the week before (after their tech never showed up) and they may have tried to confirm with NBN Co. so it's possible the entire area is already good to go, it's just that I'm the only one they've actually confirmed.

    The whole area is purple on the NBN Co rollout map though.

    And whatever is going on at the exchange is causing DNS dropouts and disconnects during prime time ADSL2 usage -_-

  • ..ak..

    WirlWind494 writes...

    And whatever is going on at the exchange is causing DNS dropouts and disconnects during prime time ADSL2 usage

    +1 to that � it's killing me atm. Since about 11:30am yesterday, my ADSL2 connnection has gone to shite!

  • Dazed and Confused.

    WirlWind494 writes...

    And whatever is going on at the exchange is causing DNS dropouts and disconnects during prime time ADSL2 usage -_-

    that could also I am afraid be Optus issues, maybe their DSLAMs don't play nice with nbn� VDSL services being injected into the copper bundles.
    The node you will be connected to would appear to be the node near the park in Veron Rd and your pillar seems to be on the corner of Glenn and Veron

  • 2016-Feb-24, 4:58 pm
    Defiant

    I applied for NBN FTTN on 7 February when the Woy Woy area went RFS.

    I was given a 22 Feb conversion date. I'm still currently on my old naked DSL service and NBN Co has provided no details of what went wrong or when it will be done to my ISP. Full radio silence :)

    I would suggest the FTTN trial is not going too well.

  • 2016-Feb-24, 4:58 pm
    IllegalD

    2LJT-05 just went RFS this afternoon. Order placed with TPG for 100/40 Unlimited. Praise Jebus, the rapture is here.

  • 2016-Feb-24, 5:11 pm
    Diggy The Wombat

    According to myNBN, 2GOS-07 did too.

    Congratulations guys. It's been such a long wait, I can't believe how painful it must have been to watch the dates just slip away into the abyss. Enjoy your FTTP, you're about to join the club of fastest home internet users in Australia.

  • 2016-Feb-24, 5:11 pm
    pedrov

    Diggy The Wombat writes...

    According to myNBN, 2GOS-07 did too

    Yep. I got the alert too.

    Big teasers.... (aerial connection waiting).....

  • 2016-Feb-24, 6:21 pm
    Diggy The Wombat

    Try the Devoted SQ checker. I tried the address of a neighbour I know that's had PCDs for a while and it's certainly up to date, it is showing as Service Class 2.

    Fingers crossed that you're not one of those "special" bespoke connection fellows!

  • 2016-Feb-24, 6:21 pm
    achtungspitfire
    this post was edited

    What on earth, it can't be...2GOS-07 and...

    Congratulations! Your premises is eligible for NBN Fibre! Click on the Sign Up button below to get started!

    Let's see what happens when an application goes through, then. History has told me not to get too hopeful.

  • 2016-Feb-24, 6:52 pm
    EJRA

    Wait... 2GOS-07?
    Am I dreaming?

  • 2016-Feb-24, 6:52 pm
    jgorbs

    Optus NBN sq states my address in Tascott is serviceable too. Going to give them a call tomorrow and hopefully I can organise an installation soon!

  • 2016-Feb-24, 7:01 pm
    Dazed and Confused.

    jgorbs writes...

    Optus NBN

    going by a lot of other peoples comments about Optus, why are you going with them?

  • 2016-Feb-24, 7:01 pm
    Bluey3G

    Struth!!.. Getting varied results on different sq checkers. Iinet looks like it thinks we might have fttn in 2gos-07 based on it offering 25mbps plan.. Internode seems to be more up to date.. Telstra nfi.. Optus says yes..but we say no.. Keep checking folks on every sq checker you can..post results here till late because if it's true i'd like to get the word out too early tomorrow..

  • 2016-Feb-24, 7:11 pm
    Dazed and Confused.

    Bluey3G writes...

    Struth!!.. Getting varied results on different sq checkers

    same problem in 2WOY-07, declared RFS yet is seem almost no-one can connect

  • 2016-Feb-24, 7:11 pm
    Bluey3G

    Ok 2GOS-07 folks.. Tascott Bluefish address off 07-05 says Yes on the following rsp's pages as at 10:30pm : dodo, internode, iprimus, optus, Telstra, westnet, iinet. More later.

  • 2016-Feb-24, 7:21 pm
    Bluey3G

    Hi Dazed. Yes will be interesting in the morning when the first rsp's get calls and check with nbnco.. Here's hoping the 4year wait is over.. And yes I feel sorry for every poor sod in 2WOY on the FTTN which is seemingly more like Fibre to the Nowhere...The exchange at 2WOY must be melting under the added heat..

  • 2016-Feb-24, 7:21 pm
    Dazed and Confused.

    Bluey3G writes...

    And yes I feel sorry for every poor sod in 2WOY on the FTTN which is seemingly more like Fibre to the Nowhere

    and not to forget you collegues in the Southern end of Koolewong, on the same copper DA, but 44 have been consigned to a FTTN connection whilst the rest of the DA is FTTP. next door neighbours in fact in 2 locations, they could have used a road as a break between technologies, but they pushed FTTP past the intersection down at Mowarra Cres, so that side fences became the separation between the techs

  • Bluey3G

    I have no idea why they did that with any reasonable idea of sense on that boundary line.. Since a lot of those places are not aerial but pits.. And even if ALL were aerial so what .. Service them with some multiports. Every premises as far as I am concerned from Koolewong station Up thru Glenrock Mowarra John's Rd should have been on FTTP delivery as should all premises on the water side of the railway line at Koolewong thru to the last one on the right before Woy Woy bridge... With the Bridge as the demarcation line. FFS if the 2WOY interconnect to the nearest nbnco POI is Gosford then the fibre goes right past.. So what do you reckon.. An engineering cockup or a cost saving political exercise? 44 households penalised does not make any sense out of 2700..

  • Util

    Can it be .... our fibre is live?
    My brain she be error 404'ing.
    Logged an application with our good friends at Skymesh (as a start).
    I just couldn't bring myself to swallow the TPG Koolaid .... yet.
    That one'll be for the kids to (ab)use when I hook it up later � I'm assuming as a FTTP rather than FTTN I can still run multiple services on the one NTD (if that's what they are called � it's literally been YEARS since I read up on this stuff)
    The shock of no longer having to use mobile "broadband" is going to require calming medication. Something alcoholic I think.
    Probably shouldn't get too excited. I've still got an aerial install to look forward to.

  • the-aerial-guru
    this post was edited

    The aerial fibre in GOS-05 will probably be finished by late May

  • the-aerial-guru

    The south end Glenrock Pde is serviced by the Node, past the roundabout near the rail crossing. It overlaps the FTTP

  • 2016-Feb-25, 9:31 pm
    the-aerial-guru

    The delay to GOS-07 were getting Ausgrid to approve the aerial designs, then getting new poles installed and then installing the fibre.

  • 2016-Feb-25, 9:31 pm
    Dazed and Confused.

    the-aerial-guru writes...

    The delay to GOS-07 were getting Ausgrid to approve the aerial designs, then getting new poles installed and then installing the fibre.

    I am curious as to why the aerial distribution fibre has been run at such a height that would require Ausgrid staff or accredited contractors in Electrical work to work on it, due to safe work distances from live electrical conductors rather than at the height that permits communications workers to work on it?
    It is even run higher than the Augrid fibre that runs all through the Central Coast

  • 2016-Feb-25, 9:35 pm
    the-aerial-guru
    this post was edited

    The aerial part of the GOS-05 build hasn't been completed, partly because of design certification. It should be completed late May / June

  • 2016-Feb-25, 9:35 pm
    Dazed and Confused.

    I am also curious who paid for all the new taller poles up Wards Hill Road Empire Bay to Killcare Heights

    Who paid for the new tall metal poles taking the HV cables and nbn� fibre from Woy Woy across Correa Bay to Horsfield Bay?

    And all the pole replacement from Horsfield Road around to Banyo Close Horsfield Bay.

    All poles needed height increases to permit the install of nbn� fibre above both the copper and the Ausgrid fibre and below the LV cables

  • 2016-Feb-25, 9:52 pm
    the-aerial-guru

    The NBN cable has to meet minimum mid span ground clearance, 4.6m over driveways, 5.5m over roads. Attaching it lower would encroach those clearances. The higher it is puts it out of risk as well, I.e garbage trucks.
    There are two specific attachment points the designers work to, 1) 1500mm or 2) 500mm below Low Voltage.
    All Power Utilities expect ASP1 contractors to install the NBN aerial cable due to the extensive training they have working around live power. Most of the telephony workers installing cables off poles wouldn't have appropriate training according to Utility WHS regs.
    Where the service cables are run under LV conductors the ASP 1 contractors will install them, bundling them to the NBN LSS cable.
    The NBN fibre is designed to be installed under the Ausgrid PINC fibre cable, not over it.

  • 2016-Feb-25, 9:52 pm
    the-aerial-guru

    Due to changes to AS7000 any additional conductor (NBN fibre included) has to be profiled and the additional loading calculated to ensure it doesn't over load the pole. The NBN cable could push the pole over its limit. Or the profiling shows that the cable cannot be installed without meeting midspan clearances therefore the LV conductors could be retensioned or the pole replaced. Or the pole has been stapled due to it being under strength and NBN wears the cost to replace it.

  • Dazed and Confused.

    the-aerial-guru writes...

    The NBN cable has to meet minimum mid span ground clearance, 4.6m over driveways, 5.5m over roads. Attaching it lower would encroach those clearances. The higher it is puts it out of risk as well, I.e garbage trucks.

    mate, it is run more than a metre higher than the existing comms copper and even higher than the Ausgrid Fibre.
    If it has to be run at that height for "mid span" clearances, then both the Ausgrid AND Telstra cables do not comply

    for instance, on the pole in this pic we have starting at the top
    1 ABC 11KV cable
    Bare copper or aluminium LV 3 phase and neutral cables
    Ausgrid Fibre
    Telstra copper

    https://www.google.com.au/maps/@-33.4711483,151.3191092,3a,58.6y,135.59h,112.11t/data=!3m6!1e1!3m4!1sedTzvP5B4CVkRwpGfrrUnA!2e0!7i13312!8i6656?hl=en

    The nbn� fibre is run above the Ausgrid fibre, even above the light bracket and in some place it is would be about 600mm below the bare phase cables

    this is typical of all of the aerial fibre run throughout the Central Coast

  • the-aerial-guru

    I don't recall seeing the Ausgrid fibre along Glenrock, I see it installed along Brisbane Waters Dr, nevertheless, as I mentioned the two attachment points that Ausgrid wants the nbn fibre installed at , 500 or 1500mm below LV is where the cable gets attached.
    The designers try and get the NBN LSS to sag the same as the LV for aesthetics. The installation, due to certain factors, doesn't always get the result they want.
    Normally the NBN will be installed a minimum 300mm above Telstra.

  • 2016-Feb-25, 10:08 pm
    Dazed and Confused.

    the-aerial-guru writes...

    Normally the NBN will be installed a minimum 300mm above Telstra.

    seems to be more like 900 above telstra around Glenrock and no more than 600mm below the LV cables and at a height that comms lineys would actually be inside the safe work distance if working on that fibre

  • 2016-Feb-25, 10:08 pm
    the-aerial-guru

    The service installers, well they are a different problem. Working one off , with out a spotter when they are on a ladder. I have found and reported a lot of unsafe "Comms linesmen" for such things as not wearing a harness and pole strap on a pole, not tying off ladders.
    Most have the barest of knowledge about conductor voltages and aren't accredited by the Utilities. The way aerial SDS cables are run now the installers will only have to clean & plug the SDS into the Multiport, attach to the pole and take it to the PCD. I have been getting the ASP 1 contractors to bundle the SDS over the LSS cables so these guys don't have to do it. Most installers I feel comfortable with are actually ASP 2 electricians.

  • 2016-Feb-25, 10:08 pm
    Dazed and Confused.

    the-aerial-guru writes...

    The way aerial SDS cables are run now the installers will only have to clean & plug the SDS into the Multiport, attach to the pole and take it to the PCD

    the multiports have been installed at about the same height as the current Telstra cable joint enclosures.
    And even the aerial lead in should not require a ASP as they should not be within the safe clearance.
    As I said my main interest it why the distribution fibre has been run at a height that you need to be an Ausgrid Liney or an ASP to work, install or replace it?

  • 2016-Feb-25, 10:08 pm
    booma

    and have been connected on Tier 2 25/5

    Max line rate 39.32 Mbps 62.84 Mbps
    Speedtest 23.87/4.67.

    Beats previous ADSL2,only time will tell

  • 2016-Feb-25, 10:13 pm
    The Ziggster

    booma writes...

    39.32 Mbps 62.84 Mbps

    Very weird max stats. Almost 40 on up, but nowhere near 100 on down

  • 2016-Feb-25, 10:13 pm
    the-aerial-guru

    � the multiports have been installed at about the same height as the current Telstra cable joint enclosures.
    Multiports have to be installed on the pole between 1500mm below LV and 4000mm above the ground.

    And even the aerial lead in should not require a ASP as they should not be within the safe clearance.
    As I said my main interest it why the distribution fibre has been run at a height that you need to be an Ausgrid Liney or an ASP to work, install or replace it

    General Requirements for Attachment:
    A 1500 mm high window is required for EWP access. This may be achieved by having no attachments in the zone between the LV mains and 1500 mm below the LV mains, or by having no attachments in the zone between 500 mm and 2000 mm below the LV mains. Where the window for EWP access is already less than or equal to 1050 mm, the NBN cable may be attached 500 mm below the LV mains (between the low voltage mains and the cable causing the obstruction).
    Preferred Attachment Point:
    The preferred attachment point for the NBN cable is 500 mm below the lowest low voltage mounting point. Usually this will be the kingbolt for the low voltage mains crossarm, but also includes the kingbolt for street lighting crossarms, or the bolt for directly mounted streetlight conductors. Where links, bonds or underslung conductors exist, 500 mm shall be measured from the lowest vertical projection of the LV asset (including links in the open position).
    Where a crossarm is used to provide a service (such as industrial or commercial services), the attachment point for the NBN cable is 500 mm below that crossarm kingbolt.
    The NBN cable shall not pass between the crossarm brace, pole and crossarm. Note the requirements of Clause 4.5.1 in NS232 regarding the separation between bolt holes.
    Alternative attachment point:
    Where the highest existing carrier is attached 1800 mm below the LV kingbolt, the NBN cable shall be attached 1500 mm below the LV kingbolt.
    At the Utility�s discretion, approval may be given to attach the NBN Co cable in a location other than those described above, if they are unsuitable due to the presence of an existing third-party cable.
    Hierarchy of Attachment:
    The following hierarchy can be used to locate a compliant attachment point:
    1) If there are no existing attachments between 0 mm and 2000 mm from the LV kingbolt, the NBN Co cable should be attached at 500mm below the LV kingbolt
    2) If the highest 3rd party carrier cable is attached at 1800mm from the LV kingbolt, the NBN Co cable should be attached at 1500mm below the LV kingbolt
    3) If the highest 3rd party carrier cable is attached at 1050 mm from the LV kingbolt or less, the NBN Co cable should be attached at 500mm below the LV kingbolt
    4) If no compliant attachment location can be found, utility approval may be given to attach the NBN Co cable at an alternate location. Where this is required, the designer should refer this to the NBN Co regional detailed design specialist

  • 2016-Feb-25, 10:20 pm
    tactical nuclear penguin
    this post was edited

    OntheLine writes...

    but I have an installed date from Internode of 3/3.

    That's great OntheLine. Hope it cuts over on that day for you. I have nothing yet. Hoping to hear something from Internode today.

  • 2016-Feb-25, 10:20 pm
    W0MB13
    this post was edited

    ~wrong area. mod please delete

  • 2016-Feb-25, 10:37 pm
    cw

    the-aerial-guru writes...

    � the multiports have been installed at about the same height as the current Telstra cable joint enclosures.

    Hey, can you please use Whirlpool quoting so we can follow the discussion.

    You can highlight the section of the post you are replying to and if you look/scroll to the bottom of the page there should be a quote button you can use.

    But failing that, if you can enclose the quoted text between square brackets and double quotes, like ["quoted text here"] it will show as quoted text here

    Now, to the point... You seem to have ignored the ground truth/evidence that Dazed and Confused has provided. You can talk about protocol or design manuals, but that isn't worth much if the reality of the rollout is it does not follow either.

  • 2016-Feb-25, 10:37 pm
    the-aerial-guru

    One pole is hardly the truth, Has Dazed & Confused seen the design, has he seen the as build to confirm it hadn't been installed correctly?

    The over-riding thing you need to understand is that NBN doesn't own the poles, the Utilities do. They all have a FAA (Facilities Access Agreement) with NBN which spells out the leasing arrangement for using the poles and how the poles are used. The FAA also spells out who and who can't work on their network.

    The attachment point of the NBN fibre is directed by the Utilities and they are fairly common throughout the NSW networks.

    When the Telstra and Optus aerial networks were installed they had there own POA on the poles. As theses cables have metallic elements in them, they had to be installed lower on the pole whereas the NBN (and Ausgrid fibre) are ADSS cables which are non-conductive so they can be placed higher on the pole.

    The main reason why the Central Coast NBN FSAM have taken so long to complete was that the FAA with Ausgrid was signed off mid 2015. Then the network had to be surveyed, profiled submitted for NBN approval, certified by Ausgrid and then any make ready work to the network completed before any fibre was installed. A lot of Gosford FSAM's that had aerial was installed underground, at cost, because NBN wanted the GNAF numbers. The delay in getting the Ausgrid FAA signed off was significant in $$$ terms.

  • 2016-Feb-29, 8:38 am
    Dazed and Confused.

    the-aerial-guru writes...

    300mm midspan.

    the-aerial-guru writes...

    Ask Ausgrid

    so it seems that in some locations then that Ausgrid have installed the nbn� fibre in such a way that only Ausgrid approved ELECTRICAL linespersons can work on it, not nbn� contracted communications linespersons with normal Ausgrid pole access approval.

    Interesting indeed

  • 2016-Feb-29, 8:38 am
    PeterGee

    It's funny how the MyNBN.info email says this.

    "This address now has a service class of 1. This means that your premises is now serviceable by NBN Fibre, but requires an external and internal installation.
    You should be able to contact a service provider to order an NBN service."

    Would be pointless for me at this stage to contact a provider as I'm still waiting for aerial install.

  • pedrov

    PeterGee writes...

    Would be pointless for me at this stage to contact a provider as I'm still waiting for aerial install.

    Same here. But I have ordered anyway. i will see what info comes back from the order regarding dates.

  • PeterGee

    pedrov writes...

    Same here. But I have ordered anyway. i will see what info comes back from the order regarding dates.

    Keep me posted Pedrov

  • 2016-Feb-29, 9:15 am
    the-aerial-guru

    Dazed and Confused. writes...

    have a look at this Google Streetview photo, you can see teh nbn� fibre (just) come out of teh conduit, be covered by a grey PVC protective barrier and change direction to the horozontal span
    https://www.google.com.au/maps/@-33.5165406,151.3021552,3a,28.4y,348.67h,102.9t/data=!3m6!1e1!3m4!1sFpIaqY8GpTaEeKwrmQ7RTg!2e0!7i13312!8i6656?hl=en

    on this pole you can see the Telstra copper, what looks like Ausgrid fibre and above it all nbn� fibre, again with the yellow tag that has the cable ID on it

    I just checked the poles near 83 Glenrocke. That cable above the Telstra is not an Ausgrid OFC. It is grey whereas the Ausgrid is black. Is suspect it could belong to Optus.
    The NBN fibre on that pole should have been placed UG, as per my design. Definitely not installed by my contractors

  • 2016-Feb-29, 9:15 am
    the-aerial-guru

    Dazed and Confused. writes...

    not nbn� contracted communications linespersons with normal Ausgrid pole access approval.

    If they are a Level 2 ASP they can

  • 2016-Feb-29, 9:20 am
    tactical nuclear penguin

    Building a new house in Bensville which will be ready in about 3 weeks. When Bensville went RFS on the 12th Feb I contacted Internode immediately to get a new line installation organised thinking 6 weeks would be plenty of time to ensure we had internet live on our move date.

    3 weeks later after various issues with NBN being unable to find the address then having NBN reject the order I have now been told by Internode that NBN have no techs available in the area to install new lines and no appointments are available for the foreseeable future.

    So no internet for me even though I am approximately 500m from a node.

  • 2016-Feb-29, 9:20 am
    kerodean

    Submitted an order (in Tascott) for NBN with TPG, got an install of 14th, guess its getting congested

  • 2016-Feb-29, 10:33 am
    Bluey3G

    Yep ordered early last week with iinet for Tascott install got a 9th Mar date. Not happy with that left pending and called Telstra got same date. Sticking with iinet. Earliest I have heard folks in either Bluefish or Bluewaters with a March 2nd and March 3rd dates with Telstra and Optus. Anyone got an earlier date for install booked?

  • 2016-Feb-29, 10:33 am
    Bluey3G

    Interested to get some ideas on numbers of folks booked in and any experiences on install times ,/ issues as we go for help to rest of those who follow.

  • 2016-Feb-29, 10:35 am
    LeChuck
    this post was edited

    My parents are on Brisbane Water Drive at Koolewong, they have an install date of 10 March with Optus
    I'm at Point Clare and I have an install date of 2 March with Skymesh.

  • 2016-Feb-29, 10:35 am
    Dazed and Confused.

    the-aerial-guru writes...

    I just checked the poles near 83 Glenrocke. That cable above the Telstra is not an Ausgrid OFC. It is grey whereas the Ausgrid is black. Is suspect it could belong to Optus.
    The NBN fibre on that pole should have been placed UG, as per my design. Definitely not installed by my contractors

    thanks for that.
    and sorry if I confused that fibre as an Ausgrid one, it seems it uses all the same fixing/clamping hardware as Ausgrid use on their fibre runs. It is grey, will have to have another look. To my ancient eyes it did seem black, maybe the auto-tint glasses didn't help

    re being a Lvl2 ASP, who as in skill qualifications, can become one?

    The work that they are able to do under the NSW Department of Trade and Investment, who oversee the program, would limit it to Licenced Electricians from my reading, can you give me an idea as to who else outside a Supply Authority or a licenced electrician, can obtain a lvl 2 ASP accreditation?

  • Dazed and Confused.

    the-aerial-guru writes...

    The NBN fibre on that pole should have been placed UG, as per my design. Definitely not installed by my contractors

    The fibre running from #53 is not part of the FTTP rollout it is part of the FTTN rollout

    As there are no Telstra underground ducts between # 53 and where the micronode outside # 93 they would have had to horizontal directional drill, I guess it was cheaper and faster to run it on the poles, even if in contravention to your design or approval. that small fibre. This fibre is from Woy Woy and is not part of the FTTP rollout, although it does seem to cross aerial paths with the FTTP fibre around the last pole mounted multiport in Glenrock Parade

    I am curious as to how the fibre was run before May 2015 over in Greenhaven Drive and The Rampart when apparently no FAA was in place

  • Chapgu

    Bluey3G writes...

    Interested to get some ideas on numbers of folks booked in and any experiences on install times ,/ issues as we go for help to rest of those who follow.

    Point Clare � Skymesh � Thu 3rd

  • 2016-Feb-29, 1:54 pm
    jgorbs

    Bluey3G writes...

    Interested to get some ideas on numbers of folks booked in and any experiences on install times

    Tascott � Optus � Thursday 3rd "between 8am-12pm".

  • 2016-Feb-29, 1:54 pm
    W0MB13

    Anyone else in the WOYY area that has not experienced any "congestion" at all?

    We're constantly reading congestion complaints, but not the other way around. I'm syncing up at ~60mbps down, ~30mbps up with TPG, and over the last few days I've been running speedtests in peak and offpeak. No drop in performance at all.

  • 2016-Feb-29, 2:21 pm
    Darobe

    W0MB13 writes...

    Anyone else in the WOYY area that has not experienced any "congestion" at all?

    11 days after install with TPG, still running at 95/38mbps, 9ms latency on WOY2-02-06

  • 2016-Feb-29, 2:21 pm
    the-aerial-guru

    Dazed and Confused. writes...

    The fibre running from #53 is not part of the FTTP rollout it is part of the FTTN rollout

    Yes, in Spatial I can see there is a Node connection outside 93. The NBN cable is a 12f MSS cable and it connects to a Branch multiport which in turns connects to the node cabinet.

    I am curious as to how the fibre was run before May 2015 over in Greenhaven Drive and The Rampart when apparently no FAA was in
    It could have been done in the Woy Woy trial FTTN

  • 2016-Feb-29, 2:25 pm
    Dazed and Confused.

    the-aerial-guru writes...

    It could have been done in the Woy Woy trial FTTN

    nope was about 12 months after the original 11 node trial.
    it is part of the "1000" node pilot program, it is run in what looks the same way as the 12 fibre run in Glenrock, in fact the Glenrock node is part of the same "pilot build" as the other 120 or so nodes

    That build commenced in Feb 2015

  • 2016-Feb-29, 2:25 pm
    Wobberly

    Tascott Skymesh March 9th

  • 2016-Mar-1, 11:15 am
    Kognitive

    83n D writes...

    I just wanted some clarification here:

    Does the NBNCo need to come in to your house if you're being connected to FTTN?

    I do know that FTTH they certainly would in order to install the NTD but just wondering what happens with FTTN?

    Dazed and Confused. writes...

    not normally as there is no "NTD" for FTTN
    they cut you over at the pillar and you unplug everything from all phone sockets and plug in your nice new FTTN box from your RSP, then plug your phone into one of the phone ports on that box if you are getting a phone service.

    This has me confused as my TPG FTTN booking in Umina Beach requires a technician to visit the premises. Any idea as to why? I've been running ADSL for over 10 years at this address.

  • 2016-Mar-1, 11:15 am
    Dazed and Confused.

    PeterGee writes...

    My point was more about the fact that they contacted NBN to install the NTD once the PCD was installed. I'm not sure if this is how it works for personal customers.

    it used to be that the PCD was only installed "on demand" then build was then changed to "build drop" but some premises fell through the cracks after the change or were deemed '"to difficult" and again became "demand drop"

    The NTD is only installed on the ordering of an initial nbn� service.
    Although in "greenfields" it may all be "pre-provisioned"

  • 2016-Mar-1, 11:22 am
    PeterGee

    Dazed and Confused. writes...

    it used to be that the PCD was only installed "on demand" then build was then changed to "build drop" but some premises fell through the cracks after the change or were deemed '"to difficult" and again became "demand drop"

    The NTD is only installed on the ordering of an initial nbn� service.
    Although in "greenfields" it may all be "pre-provisioned

    Oh I see, thanks for that info Dazed.

  • 2016-Mar-1, 11:22 am
    Dazed and Confused.

    Kognitive writes...

    This has me confused as my TPG FTTN booking in Umina Beach requires a technician to visit the premises. Any idea as to why? I've been running ADSL for over 10 years at this address.

    Is there any MDF involved in your current connection?
    maybe the TPG customer support are confusing "technician visit" required for pillar jumpering with "technician visit" required to visit premsies?
    Or their are highlighted line issues that will need to be fixed for FTTN to work, but were not an issue for adsl?

    Guess just ride with it, as you know, if you stay home no tech will show up even if they do cut you over to a working service and if you are not there, then they will need access.

  • 2016-Mar-1, 11:28 am
    BigWozza

    Ok ... Bit of an update for my NBN install scheduled for tomorrow (2/3/2016) .. I have now received an SMS to say they are scheduled to be here tomorrow, and that if I can't make it to let my Service Provider know... So look like at this stage they will turn up...

    Did anyone else scheduled for tomorrow get the same SMS ?

  • 2016-Mar-1, 11:28 am
    LeChuck

    BigWozza writes...

    Did anyone else scheduled for tomorrow get the same SMS ?

    Yes same message here, due to arrive tomorrow afternoon
    I won't be home but I have ensured my wife knows exactly where the NBN guy needs to run the cable

  • 2016-Mar-1, 11:29 am
    IllegalD

    2LJT-05 FTTP reporting in. Placed an order with TPG for 100/40 Unlimited, install date is Monday 7th. Quite a smooth process so far, looking forward to debating with the installer about the 40M rule (they installed the PCD in the worst possible spot).

  • 2016-Mar-1, 11:29 am
    kasi

    My 2GOS-07 installation is also due tomorrow afternoon but I haven't received any confirmation phone call yet.

  • 2016-Mar-1, 12:14 pm
    jandj81

    Kognitive writes...

    This has me confused as my TPG FTTN booking in Umina Beach requires a technician to visit the premises. Any idea as to why?

    Telstra plan, connected 16 Feb, FTTN WOY WOY , no visit, just a msg on the phone "you are now connected" job done..too easy (for us at least).

  • 2016-Mar-1, 12:14 pm
    erike001

    Anyone in 2WOY-07 (Horsfield Bay, Phegans Bay and Woy Woy Bay) connected to FTTN yet? Mynbn.info (which is now part of Finder.com.au?) shows RFS on 15 Feb 2016, but all of the premises show up as "Not (yet) serviceable".

    Would be interesting to know if anyone has had any success.

  • 2016-Mar-1, 12:34 pm
    thesnowman

    erike001 writes...

    Would be interesting to know if anyone has had any success.

    Big fail here. Was booked to be connected last Thu (25/2). Install date came and went and I was still connected to ADSL. Spent far too long on the phone with my ISP diagnosing this. Was told it would be escalated to their provisioning team.

    Wasn't home at all on Friday. Wake up Saturday to no internet and no sync on modem. Wasted more time on phone with ISP to find nothing was done after Thursday night's call. Fault has now been logged with NBN and I am still waiting on an appointment for them to look in to it. Four days and counting with no internet. Went without power for four days after last year's storm so I guess this isn't as bad as that but it still sucks!

  • 2016-Mar-1, 12:34 pm
    Lonx

    BigWozza writes...

    Did anyone else scheduled for tomorrow get the same SMS ?

    Got mine for Thursday 03/03 this afternoon also. Fingers crossed.

  • 2016-Mar-1, 1:10 pm
    Kognitive

    Dazed and Confused. writes...

    Is there any MDF involved in your current connection?
    maybe the TPG customer support are confusing "technician visit" required for pillar jumpering with "technician visit" required to visit premsies?
    Or their are highlighted line issues that will need to be fixed for FTTN to work, but were not an issue for adsl?

    Guess just ride with it, as you know, if you stay home no tech will show up even if they do cut you over to a working service and if you are not there, then they will need access.

    Thanks Dazed, I think you've picked it. I just looked up the term "MDF" (Main Distribution Frame) and it must be related to that as I live in a Duplex. I have not seen an MDF anywhere in or on this property though. There are two separate phone lines entering the property if that makes any difference. Anyway I guess they just need to check if there is an MDF so we'll see what happens on the 10th :).

  • 2016-Mar-1, 1:10 pm
    JV321

    TPG and Telstra both are telling people (at least in Umina) to make sure to be home despite the work being done at the pillar.

  • 2016-Mar-1, 1:19 pm
    Dazed and Confused.

    Kognitive writes...

    Thanks Dazed, I think you've picked it. I just looked up the term "MDF" (Main Distribution Frame) and it must be related to that as I live in a Duplex. I have not seen an MDF anywhere in or on this property though. There are two separate phone lines entering the property if that makes any difference. Anyway I guess they just need to check if there is an MDF so we'll see what happens on the 10th :).

    with a duplex there usually isn't a MDF.
    Maybe nbn� have the duplex listed as only as a single property

    The data nbn� have on a lot of Central Coast Properties seems totally up the creek

  • 2016-Mar-1, 1:19 pm
    Rexy65

    Getting very frustrated with connecting to NBN in Woy Woy. The service provider has cancelled the order twice! Rang NBNco yesterday and they said everything on their side is OK, even have the address as Woy Woy and not Umina (on the border WOYY:41) , said they don't use the mapping software that's on their website for location but the telco plans/maps! They have not received any requests form our service provider.... To top it off, our phone line now has the worst static, maybe it's too hard for the ISP at this busy time to bother with the harder cases.

  • 2016-Mar-1, 3:18 pm
    erike001

    erike001 writes...

    iiNet has given up and told me to wait for NBNCo to fix it. I've logged an issue with NBNCo directly to try and sort this out. Given some of the other issues re: 2WOY07 I've read I'm not holding my breath.

    Reply from NBN Co on my connection issue in 2WOY-07:

    "We apologise for the inconvenience you're experiencing. Your address is within the serviceable footprint however there is further work that needs to be carried out in order to connect your address. Unfortunately, due to the multiple parties involved we are not provided with the exact details. We are however working as quickly as we can to resolve the situation."

    i.e. We don't really know why you can't get connected and it is too complicated to investigate. Best cross your fingers and hope.

  • 2016-Mar-1, 3:18 pm
    Dazed and Confused.

    erike001 writes...

    "We apologise for the inconvenience you're experiencing. Your address is within the serviceable footprint however there is further work that needs to be carried out in order to connect your address. Unfortunately, due to the multiple parties involved we are not provided with the exact details. We are however working as quickly as we can to resolve the situation."

    Seems like RFS these days may just to make it look like they are "able to connect lots of premises" even though the on ground situation is entirely different

    Are you over in "The Bays" area or in the main Woy Woy part of 2WOY-07?

  • 2016-Mar-1, 3:33 pm
    83n D

    Just wondering is Miami Ave Woy Woy in the Bay area?

  • 2016-Mar-2, 5:47 pm
    kasi

    IllegalD writes...

    Did they show up after 5PM? Don't leave us hanging! :)

    Not so far, but LeChuck says they are still on the way. They can come any time tonight as far as I'm concerned, better than getting rescheduled to a later date and waiting again.

  • 2016-Mar-2, 5:47 pm
    LeChuck

    Still at mine, he will push you hard to go for a quick and easy install because he is running so late. I stood my ground and he's almost done.

  • 2016-Mar-2, 5:58 pm
    kasi

    At my place now. I'm not going to be fussy about how or where, just keen to get connected.

  • 2016-Mar-2, 5:58 pm
    LeChuck
    this post was edited

    kasi writes...

    At my place now. I'm not going to be fussy about how or where, just keen to get connected.

    He was so busy! He said he usually does The Entrance and a guy called in sick who was supposed to be doing our area.

  • 2016-Mar-2, 6:47 pm
    kasi

    He finished about 8.20pm after ducking down to the FDH as part of the test.

    Thunderbirds are go! Have green light. Finally; someone pinch me, must be dreaming.

    Now just have to work out how to connect new router, phones, EOP, WD TV Live and mum's medical alarm. Very keen to get into it but will wait until after they've watched that cooking show. They love it, ah well it takes all kinds.

  • 2016-Mar-2, 6:47 pm
    kerodean

    kasi writes...

    He finished about 8.20pm

    You're on TPG right kasi? Please do a speedtest and let us know the speed you're getting.

  • BigWozza

    I must one of the unlucky ones in Point Clare... no one showed ???? and it's now Thursday @ 7 am. I did call Skymesh who obviously had not been informed. But said they would reschedule once NBNco had contacted them... so might be a week or two ????

  • LeChuck

    BigWozza writes...

    I must one of the unlucky ones in Point Clare... no one showed ???? and it's now Thursday @ 7 am. I did call Skymesh who obviously had not been informed. But said they would reschedule once NBNco had contacted them... so might be a week or two ????

    I'm guessing your appointment must have been scheduled after mine and kasi's and the guy just ran out of time. It doesn't seem fair that you had an appointment booked, and because they missed it, now you move to the back of the queue?? You should be rescheduled to first thing this morning. Good luck and let us know how you go
    (PS it's worth the wait, flying along at 96 down and 38 up)

  • 2016-Mar-2, 8:08 pm
    kasi

    kerodean writes...

    You're on TPG right kasi? Please do a speedtest and let us know the speed you're getting.

    TPG speed here is abysmal. Not just peak time at 10.05pm last night but this morning at 8.12am too.

    Was getting 13 down 33 up last night, but was using Asus RT-AC87U plus an old TP-Link router used as a switch in my room, so thought something may be awry with setup. This morning have reconfigured with NTD plugged straight into EOP and the TPG supplied Netcomm NF12 in my room. 19 down 33 up is a tiny bit better than last night but still appalling. So looks like using the TP-Link "switch" wasn't affecting anything. Wireless was turned off for all tests.

    http://openspeedtest.com/results/1520577

    http://openspeedtest.com/results/1526857

    Didn't realise TPG sucked all night long, not only at evening peak. Silly me. Ah well at least fibre is finally installed and connection won't drop next time it rains.

    Knew that TPG had a chance of horror which is why I didn't port PSTN number to them. Just didn't imagine the horror was unrelenting and didn't stop after evening peak.

    There's a chance that TPG has misconfigured download speed I suppose or that my fibre or EOP is misbehaving. If it's TPG congestion only would expect a bit better after school starts, so I'll check again later today and also set up wireless to see if it's any different to EOP. Have a very long network cable somewhere, if I can find it and test direct from NTD to computer, it would eliminate EOP, wireless and router too as potential bottlenecks.

    If no improvement will most likely be joining a few other 2GOS-07 people on SkyMesh next month. Just have to suck it up, pay the extra and cop peak/off peak quota. Hopefully then I'll also be flying along at 96 down and 36 up.

    No sense being connected to fibre, paying for 100/40 and getting fast ADSL speeds. Shame on TPG, they can blame high CVC price all they want and sure it's partly to blame but 13 down is just ridiculous, an insult really.

  • 2016-Mar-2, 8:08 pm
    BigWozza

    LeChuck writes...

    I'm guessing your appointment must have been scheduled after mine and kasi's

    We'll knock my socks off..!!!! NBNco have just rocked up to do the install ... 8:30 on the dot ????

  • 2016-Mar-2, 8:54 pm
    pedrov

    kasi writes...

    19 down 33 up is a tiny bit better than last night but still appalling

    The ping (21ms) is not the greatest for Fibre either. Often tests I have seen on here show a 1-3ms ping.
    Probably not a problem for streaming or straight downloading/browsing, but I would imagine it is less than ideal for any serious gaming.

    But I think something is wrong with that connection. Maybe the full speed is being capped along the way somewhere, as I have seen high download speeds on TPG, just often slows at peak time. The day time should be better than that.

  • 2016-Mar-2, 8:54 pm
    Lonx

    BigWozza writes...

    We'll knock my socks off..!!!! NBNco have just rocked up to do the install

    awesome... I'm also due for a morning install so hurry up will you?!?? ;)

  • 2016-Mar-3, 6:11 am
    Phil J

    2LJT-05 FTTP ... had my install booked for 1pm-5pm yesterday. Guy turns up at 11am and is finished by 12.30. On Internode 50/20 ... getting about 44/18 so pretty happy! Compared to 2.8/0.7 on ADSL it's brilliant

  • 2016-Mar-3, 6:11 am
    kasi

    pedrov writes...

    The ping (21ms) is not the greatest for Fibre either. Often tests I have seen on here show a 1-3ms ping.

    21ms ping is only on openspeedtest.com. Used that one to please kerodean's request. Tests on beta.speetest.net show 3-5ms ping to Sydney servers.

    Example: http://beta.speedtest.net/result/5134713312

  • 2016-Mar-3, 7:01 am
    migster

    Lonx writes...

    awesome... I'm also due for a morning install so hurry up will you?!?? ;)

    Ha ... finder is saying 6 people have been connected. Which part of 2GOS-07 are you ?

    EDIT: Looks like everyone is in 2GOS-07-08: http://www.finder.com.au/nbn-tracker/nbn-app/ada/2GOS-07-08

  • 2016-Mar-3, 7:01 am
    pedrov

    kasi writes...

    Example

    Much better.
    :)

  • 2016-Mar-3, 7:33 am
    Lonx

    migster writes...

    Which part of 2GOS-07 are you ?

    I dunno which node I map into but I'm in Welwyn Grove.

  • 2016-Mar-3, 7:33 am
    Bluey3G

    Kasi.. Definitely whack in a cat-6 patch temporary to bypass the EOP connection and see how you go. From my experiences with EOP using TP-Link and other types of extenders their ping times and throughput are so variable it's as bad as fluctuating WiFi throughput... Even on a short local segment on same circuit.

  • 2016-Mar-3, 7:39 am
    migster

    Lonx writes...

    I dunno which node I map into but I'm in Welwyn Grove.

    Pretty sure you are 09. Have you had the knock on the door yet. I'm interested to see if the system is automated so it updates when you are activated.

  • 2016-Mar-3, 7:39 am
    BigWozza

    Lonx writes...

    awesome... I'm also due for a morning install so hurry up will you?!?? ;)

    Well they finished in 1 hour 4 mins lol.. Actually onsite for 70 mins.. So pretty efficient.

    Team of three, "box installer" has 3 to do now, maybe others. "Cable guys" are off to do a warehouse somewhere.

    Once I have my desktop PC up and running after a rebuild I'll try and post stats.. This iPad is not the best lol

  • 2016-Mar-3, 7:43 pm
    OntheLine

    I'm on 2WOY-12, connected this morning with Internode, 50/20 Plan. Current speedtest result.
    http://www.speedtest.net/my-result/5135835709

  • 2016-Mar-3, 7:43 pm
    Kognitive

    Well things are starting to turn sour. TPG just called to tell me my March 10th date is cancelled due to a lack of technicians on the ground. Wow � so and area goes RFS and they don't have enough techs to cover the sudden demand? Why does that not surprise me. She tried to re-book it for April 7th but that date disappeared off her screen before she could grab it. I asked why there needs to be a premises visit for a FTTN activation and she couldn't tell me but said she'd check with NBNCo and call back. So here I sit with no call back AND no activation date booked at all. Might be waiting til May at this rate.

    I heard a rumour that NBNCo may be starting to make all FTTN activations include a visit to the premises just to ensure people know how to plug their modem into the wall socket or some other obvious thing. If that is true then it goes beyond ridiculous.

    Umina Beach (WOY2-02-06)

  • 2016-Mar-3, 7:45 pm
    Dazed and Confused.

    Kognitive writes...

    I heard a rumour that NBNCo may be starting to make all FTTN activations include a visit to the premises just to ensure people know how to plug their modem into the wall socket or some other obvious thing. If that is true then it goes beyond ridiculous.

    I think it is more to make sure that the correct pair has been jumpered.
    Seems to have been lots of troubles over the different regions of connections supposedly cut over and either having nothing or still having their ADSL still working.
    Guess that the Telstra records do not actually match what is on the ground.

  • 2016-Mar-3, 7:45 pm
    Swift1 Only By Fibre

    Dazed and Confused. writes...

    Telstra records do not actually match what is on the ground.

    Wow is that so, what a great surprise there. LOL

  • 2016-Mar-3, 7:50 pm
    kasi

    Replaced a TP-Link EOP with a Netgear one and speed has improved slightly. Found my long network cable but unfortunately it's faulty.

    Now seems likely my complaining about TPG's poor performance was hasty and unfair. Had read of poor peak performance in another area and thought I was getting the same here.

    Just checked the connection speed stats for the Netgear EOP devices and they are very slow. When I first got them they used to show speeds 3 or more times faster than now. They've either deteriorated with time or were slowed a lot when the old style wire fuses in the switchboard were replaced with RCBO safety switches last year. Being on a slow ADSL connection then I never noticed any difference.

    Also one direction on EOP connection is now much slower than the other direction resulting in greatly reduced download speed and unaffected upload speed which mimics the symptoms of peak time congestion.

    Will turn on wireless and check speed with a tablet, but not until the middle of the night or early morning because there's a lot of wireless interference here. I know wireless isn't a reliable way to check speed but until I can get another long network cable it's all I can do.

    Want to get 2 network cables installed under the house. TV aerial installer said he could do it for $150 per cable. Suppose that is the going rate, $300 seems a bit high for 2 cables in the same place, but a registered cabler costs a bit it seems. There's very little room under the house to work so I guess it's not too bad. Have to wait a while anyway, dentist is about to ravage my wallet next week.

  • 2016-Mar-3, 7:50 pm
    bob kelso

    Kognitive writes...

    I heard a rumour that NBNCo may be starting to make all FTTN activations include a visit to the premises ...

    I called iiNet today to check when my connection will be switched over (11th, Umina) and the CSR said I didn't have to be home (this guy was knowledgeable, knew about port locking with wrong modems etc).

    Dazed and Confused. writes...

    I think it is more to make sure that the correct pair has been jumpered.

    The iiNet CSR told the wrong jumpering has happened a number times since Telstra's records are not up to date.

    edit: wording

  • 2016-Mar-3, 8:02 pm
    thesnowman

    Dazed and Confused. writes...

    I think it is more to make sure that the correct pair has been jumpered.
    Seems to have been lots of troubles over the different regions of connections supposedly cut over and either having nothing or still having their ADSL still working.
    Guess that the Telstra records do not actually match what is on the ground.

    If the right pair was cutover then losing ADSL sync/dialtone would mean they have the right pair. Still doesn't explain why there would be no service.

    If the wrong pair was jumpered wouldn't that affect someone else's phone line? Unless it was an used pair.

  • 2016-Mar-3, 8:02 pm
    Dazed and Confused.

    thesnowman writes...

    If the wrong pair was jumpered wouldn't that affect someone else's phone line? Unless it was an used pair.

    yes to either case, so their could be 2 people reporting faults that were caused by "incorrect" jumpering

    given that it is documented that a quite a few "quick fix" merchants will just move a service to a spare pair in the bundle at the pillar and then also move the incomer to that pair in the street junction outside the premises.
    It is quite possible that the person then doing the FTTN jumpering would be placing the FTTN jumper onto the now unused pair, especially if the records were not updated.
    At the pillar the pairs are only identified by positional numbering and type, not by actual service details

  • 2016-Mar-3, 8:40 pm
    Chapgu

    Hmmmm � 2GOS-07-10 � installation completed yesterday morning 11am. Technician says everything is fine. Fibre light is green on NTD. 7pm comes round � still no connection to RSP. Call RSP....

    NBN states that they will have to get another appointment due to Passive Fibre Mismatch?? Anyone know what this is � cause the RSP doesn't.

    Next appointment available � 21st March......

    Fuming � I knew it couldn't be that easy

  • 2016-Mar-3, 8:40 pm
    Dazed and Confused.

    Chapgu writes...

    NBN states that they will have to get another appointment due to Passive Fibre Mismatch?? Anyone know what this is � cause the RSP doesn't.

    sounds like your fibre and NTD are currently connected to say port 1 on a multiport when it should be on say port 6
    or it maybe connected to the wrong splitter port at the FDH

  • Bluey3G

    Mmm.. found a thread match on PON mismatch, was very instructive on what can go wrong even with FTTP and why.. found the installer/fixer comments in there give some clarity as to why it can so easily go wrong.. /archive/2497905 .. while this may or may not help you Chapgu, and I do hope they fix you up sooner rather than later, it is a prime example of what can happen when an installer for another service can knock out an existing one. Good luck. Bluey.

  • EJRA

    Alright fess up, who's hogging my techie in 2GOS-07 damnit xD

  • 2016-Mar-3, 10:26 pm
    Phil J

    Malcolm Turnbull is visiting the coast today to make a special NBN announcement ... anyone know what that's about?

  • 2016-Mar-3, 10:26 pm
    ShayneRarma

    Phil J writes...

    Malcolm Turnbull is visiting the coast today to make a special NBN announcement ... anyone know what that's about?

    That Woy Woy can connect to the NBN.. And 'Mitch from Woy Woy' is really happy with his FTTN NBN Connection. He can now "Multi task", listening to Spotify, watching Netflix and Download a movie at the same time!!! AMAZING!

    Also noted that they're speeding up the rollout, of slow internet across the nation.. But ignoring complaints and slow speeds/congestion on the network.

  • 2016-Mar-4, 7:19 am
    migster

    ShayneRarma writes...

    That Woy Woy can connect to the NBN.. And 'Mitch from Woy Woy' is really happy with his FTTN NBN Connection.

    Wrong. The announcement is: "Migs is leaving my electorate and moving to Tascott. I am here to ensure that on arrival he has FTTP all good to go."

  • 2016-Mar-4, 7:19 am
    ShayneRarma

    migster writes...

    Wrong.

    Dammit! I was close..

  • migster
  • psylence

    Connected to internode at Umina Beach speedtest result

    http://www.speedtest.net/my-result/5138186399

  • 2016-Mar-4, 9:33 am
    Chapgu

    Bluey3G writes...

    Mmm.. found a thread match on PON mismatch, was very instructive on what can go wrong even with FTTP and why.. found the installer/fixer comments in there give some clarity as to why it can so easily go wrong.. /archive/2497905 .. while this may or may not help you Chapgu, and I do hope they fix you up sooner rather than later, it is a prime example of what can happen when an installer for another service can knock out an existing one. Good luck. Bluey.

    Thanks Bluey. I guess what really p****s me off is that it is in their system as an incomplete install, rather than a problem with an existing service. I have to wait 3 weeks for another "install" appointment, rather than a "next couple of days" repair to an existing service. Oh well I guess I waited 12 months since the grey box was put on the outside of my house, whats another 3 weeks....

  • 2016-Mar-4, 9:33 am
    83n D

    Got a parcel today. Need to collect it at the post office as I was at work when they tried to deliver.

    I wonder if this is my new NBN modem ?

    Once I have the modem I'll plug it in and see if my phone line is good. The guy who rented before me treated the place like an ashtray and there was a rather serious insect infestation in the house. Thousands of these tiny bugs managed to destroy the circuit boards in a handset that the previous renter had. Hope they didn't feck up the copper line wiring. Probably not but I guess I'll eventually find out anyway.

  • 2016-Mar-4, 3:03 pm
    thesnowman

    Nearly four years after I started this thread I am finally connected to the NBN as it stands today in Woy Woy. I ordered a 25/5 service due to my distance from the node. Obligatory speedtest result:
    http://www.speedtest.net/my-result/5138331856

    Modem is syncing at 28000/6400. Attainable rate is 40735/11872. This is from a Netcomm NF10W. The Internode supplied TG-1 has a higher downstream attainable (~53000) but due to it not having a bridge mode I am leaving that as a backup (I have my own router I want to continue using). I will be switching to a 50/20 plan to take advantage of the extra download speed.

    I estimate that I am 900m from the node with the pillar a further 20m from that. I asked the tech. that just came and connected me if he was able to tell me the length of my pair but he did not know. He said the reason I couldn't connect is because whoever connected my pair did not check that it was actually jumpered to the node, which it wasn't.

    Congrats to all those in 2GOS-07 who are now having their FTTP go live. Good luck to every else getting connected. I hope you are much closer to a node than I am and that your ISP has purchased plenty CVC capacity :)

  • 2016-Mar-4, 3:03 pm
    The Ziggster

    thesnowman writes...

    Attainable rate is 40735/11872. This is from a Netcomm NF10W. The Internode supplied TG-1 has a higher downstream attainable (~53000) ...
    I estimate that I am 900m from the node with the pillar a further 20m from that.

    That sounds like an amazing result for that distance.
    Are you sure there is not a closer node (or do you have gold plated copper?)

  • 2016-Mar-4, 3:18 pm
    thesnowman

    The Ziggster writes...

    That sounds like an amazing result for that distance.
    Are you sure there is not a closer node (or do you have gold plated copper?)

    I wasn't expecting it to sync that fast either. I'm just going off the info on jxeeno's website. I guess there could be a closer one but I don't know where it is.

  • 2016-Mar-4, 3:18 pm
    EJRA
    this post was edited

    2GOS-07, All hooked up ready to go, confirmed with SkyMesh, told I can start using the service in 6-8 hours.
    Was hoping to jump straight in as install finished a couple hours ago, but to my techie ignorance there's more to it than that. I'm officially abandoning 0.8 down Dodo for a hopeful 96 down SkyMesh. Hallelujah!
    Waiting on an Ethernet cable to route my router to desired location so till Mon-Tues i'll be on wifi.
    Will post speedtest then.
    Good luck all with your NBN ventures!

    Edit : speedtest on mobile wifi http://www.speedtest.net/my-result/a/1780295830
    Too excited to not share wifi results haha.

    Amazing.

  • 2016-Mar-4, 4:13 pm
    kerodean

    Anyone in 2GOS-07 up and running on TPG yet? I'm seeing all these positive skymesh results and although I havent even been connected with TPG yet (waiting on the install in 2 weeks) I'm starting to wish I'd gone with skymesh

  • 2016-Mar-4, 4:13 pm
    kowcop

    So whatever was wrong with the speeds in Woy Woy (on iiNet) has magically corrected itself. 2.6 mb/s constant for the last 15 mins in peak hour

  • Dazed and Confused.

    psylence writes...

    Connected to internode at Umina Beach speedtest result

    nice result about the same as nbn� were getting at their "shop front" test site

  • BigWozza

    Hmmm :( I'm getting a little passed off here.!! But think it maybe my fault :(

    I have a Billion 7800VDOX modem/router and connecting the EWan port to NBN i find the modem locks up at least twice a day. PC's show they are connected to the router (both wired and wireless) and show internet unavailable. However I can't then connect to the Billion using its IP address. I have to hard boot the Billion and all works fine.

    Also I getting really bad speeds with ookla showing 14 Mbps. This was yesterday and called Skymesh support who called me back some 4-5 hours later. We did another ookla speed test and was around 78 Mbps and peaked at 91Mbps.. but this morning after a Billion reboot (locked up overnight) I'm back at 14 Mbps.

    I'll try again once I'm up and try the speed test with and without the Billion and see if it makes a difference.

  • 2016-Mar-4, 5:49 pm
    thesnowman

    BigWozza writes...

    I have a Billion 7800VDOX

    Does it have the latest firmware installed?

  • 2016-Mar-4, 5:49 pm
    BigWozza
    this post was edited

    thesnowman writes...

    Does it have the latest firmware installed?

    I believe so : 2.32e.RC3 and can't see on the Billion site with anything later..

    Edited to add Stats below.

    With PC connected directly to NBN

    Ookla NetGauge Result
    http://speedtest.skymesh.com.au/
    Saturday, 5 March 2016 07:42+10
    Server: Sydney
    Down: 95.4 Mbps
    Up: 38.1 Mbps
    Latency: 3 ms
    Details:

    • SkyMesh nbn Fibre (100/40 Mbps)
    • Gosford CSA
    • Gosford POI
    • Flash 20.0.0
    • Chrome 49.0.2623
    • Windows 7

    Via Billion Router:

    Ookla NetGauge Result
    http://speedtest.skymesh.com.au/
    Saturday, 5 March 2016 07:45+10
    Server: Sydney
    Down: 15.7 Mbps
    Up: 0.5 Mbps
    Latency: 3 ms
    Details:

    • SkyMesh nbn Fibre (100/40 Mbps)
    • Gosford CSA
    • Gosford POI
    • Flash 20.0.0
    • Chrome 49.0.2623
    • Windows 7

    and Via WiFi to Billion

    Well can't do this as it says no internet access, yet "Network and Sharing Centre" says there is ... Also had to switch back to wired to post this

  • 2016-Mar-4, 8:29 pm
    Dazed and Confused.

    BigWozza writes...

    Well can't do this as it says no internet access, yet "Network and Sharing Centre" says there is ... Also had to switch back to wired to post this

    how old is the Billion?
    do you have a spare power supply that will work on the billion? in current (bigger is ok), voltage, ac or dc, and correct plug polarity?
    Oh have you tried a different ethernet cable between the billion and the NTD?

  • 2016-Mar-4, 8:29 pm
    Waz

    Mod Note;
    BigWozza, as this is not related to the rollout (thread topic), please start a new thread in say /forum/82 to help diagnose your router issues.

  • 2016-Mar-4, 8:39 pm
    BigWozza

    Waz writes...

    BigWozza, as this is not related to the rollout (thread topic), please start a new thread in say /forum/82 to help diagnose your router issues.

    All good � fixed (new router) no more on this subject � back on topic :)

  • 2016-Mar-4, 8:39 pm
    IllegalD

    Less then 48 hours until my NTD install. Got my router from TPG (Netcomm N300 NF12). Does anyone have experience with this hardware? I've heard the Wifi is terrible, but the router itself isn't too bad. Was thinking of purchasing a small form factor PC with dual Gigagit ethernet, and running pfSense on it.

  • 2016-Mar-5, 5:42 am
    Kognitive

    psylence writes...

    Connected to internode at Umina Beach speedtest result

    http://www.speedtest.net/my-result/5138186399

    Glad to hear connections are still continuing in my area :). Nice speeds too! Just out of interest when did you order your service? I ordered through TPG on Feb 19th, got a March 10 connection date which has now been cancelled and I don't even have another install date yet (pretty peeved at TPG for not even getting back to me with a date yet).

  • 2016-Mar-5, 5:42 am
    psylence

    Kognitive writes...

    Nice speeds too! Just out of interest when did you order your service?

    Got connected on the 22/2 but it was originally booked for the 15/2 and was cancelled due to lack of technicians

  • 2016-Mar-5, 6:44 am
    WirlWind494
    this post was edited

    Have an FTTN install date on the 26th...

    Though given that my ADSL2 was running at 0.09Mbps down and 0.06Mbps up for most of today, I'm not sure if I should even bother staying with them any longer.

    Sounds like the best option would be to tell Optus to jump in a hole and go elsewhere. Might have to have a chat with the TIO.

  • 2016-Mar-5, 6:44 am
    IllegalD

    Install date is today, hopefully they won't be upset that we've got a team of roofers replacing our roof today. Will let you guys know how it transpires (I think I saw someone else with an install time in the same 1-5PM window today for 2LJJT-05).

  • Dunne

    Kognitive writes...

    I heard a rumour that NBNCo may be starting to make all FTTN activations include a visit to the premises just to ensure people know how to plug their modem into the wall socket or some other obvious thing. If that is true then it goes beyond ridiculous.

    My neighbour just got connected today at WOYY:122 with exactly the same problem I had 3 weeks ago: the pair was not jumpered correctly in the node. Took the contractor only 5 minutes of his time (same like when they came over to fix my connection). He also mentioned that most of us here will require a tech to come out just to do that (hence the 'required visit' although they actually don't have to be physically in the house') and that there is no communication between contractors so they always start from square one in fixing the issue (not to mention TPG who keep on thinking that our modems in our neighbourhood are faulty � but I can't blame them).

  • pedrov

    I got my civil works for my FttP install done today in 2GOS-07.
    PCD now installed.
    NTD install due Thursday AM.

    I can see the light at the end of this long long tunnel.

  • 2016-Mar-8, 6:04 am
    83n D

    Dazed and Confused. writes...

    when are you due to be cut over?

    Friday the 18th. NBNCo is supposed to come on to the site so I'll have to be home that day.

    I'm on FTTN so I presume they will visit to confirm that it's connected and working. I think all the work is done outside the home.

  • 2016-Mar-8, 6:04 am
    migster

    83n D writes...

    Friday the 18th. NBNCo is supposed to come on to the site so I'll have to be home that day.

    I have an appointment on 18th as well in Tascott for FttH ... but I am going to have to cancel as I just can't be home that day. :/

  • 2016-Mar-8, 7:50 am
    Dazed and Confused.

    migster writes...

    I have an appointment on 18th as well in Tascott for FttH ... but I am going to have to cancel as I just can't be home that day. :/

    do you have anyone over 18 you can nominate as your representative?
    If so, you could draw a plan and give them a list of instructions.
    Just a thought

  • 2016-Mar-8, 7:50 am
    PizzaMaster666

    2-GOS-07 install w/TPG today, hopefully be on by the time i get home from work!

  • 2016-Mar-8, 8:15 am
    JV321

    Had FTTN connected yesterday in Umina. All work is done at the node, but techie had to do tests inside at main phone point and can't sign off the job and activate the service without successfully completing the tests.

  • 2016-Mar-8, 8:15 am
    Dazed and Confused.

    JV321 writes...

    Had FTTN connected yesterday in Umina. All work is done at the node, but techie had to do tests inside at main phone point and can't sign off the job and activate the service without successfully completing the tests.

    who was your RSP?

  • 2016-Mar-8, 9:20 am
    migster

    Dazed and Confused. writes...

    do you have anyone over 18 you can nominate as your representative?
    If so, you could draw a plan and give them a list of instructions.
    Just a thought

    I was considering getting the father-in-law to pop by but that would leave me owing him a favour.
    Will see what comes through as an alternative date. Skymesh have been pretty good. Signed up just before 9:00 yesterday and they had the email to me confirming 18th before 4pm same day.

  • 2016-Mar-8, 9:20 am
    Lonx

    Lonx writes...

    Still waiting for NBN to update me or the service portal with when they will send someone (2-gos-07) fix the busted fibre out the front. Apparently they said on Thursday last week that they'd update within 24hrs and finally did today to say they are attempting to contact the right people to fix it.

    Skymesh have been chasing NBN for a date and have now been given 16th March. Shame they're just trying to push new installs out instead of fixing those that have been stuffed up :( Pretty disappointing but I know it's unfortunately common for them as well. So much for "it shouldn't be a drama or take long" from the NTD installer.

    I've nothing but good things to say about my dealings with Skymesh staff both here and over the phone in trying to get a resolution organised.

  • 2016-Mar-8, 10:03 am
    JV321

    who was your RSP?

    TPG

  • 2016-Mar-8, 10:03 am
    Dazed and Confused.

    JV321 writes...

    who was your RSP?

    TPG

    thanks, just was wondering if this was being a general thing or a "Telstra special" deal that they seem to, on occasions, provide with some FTTN connections

  • 2016-Mar-8, 10:26 am
    Wahroonga Farm

    Dazed and Confused. writes...

    thanks, just was wondering if this was being a general thing or a "Telstra special" deal that they seem to, on occasions, provide with some FTTN connections

    An intriguing question.

    Wonder what the magick formula is concerning home visit ... yeah or nay?

    Possible criteria ... "is there a current working service at the premise"?

  • 2016-Mar-8, 10:26 am
    Dazed and Confused.

    Wahroonga Farm writes...

    Wonder what the magick formula is concerning home visit ... yeah or nay?

    1. is this person a "high value" customer? yes- home visit, no- see 2)
    2. is this person a Local Councillor or a politician or a Candidate? yes- home visit no- see 3)
    3. does this person have the same surname as 1) or 2) above? yes- home visit -no then no home visit
  • 2016-Mar-8, 10:30 am
    kerodean

    Due to get the NBN installed next week most likely with an aerial install. Just wondering, do they run the cable under a verandah to the side of a house like this: http://i.imgur.com/1rw5U7g.jpg or do they only do straight diagonal lead-ins?

  • 2016-Mar-8, 10:30 am
    Dazed and Confused.

    kerodean writes...

    Due to get the NBN installed next week

    is it FTTN or FTTP
    if FTTN then there will be no change
    if it is FTTP they will have to run the fibre to an external PCD/Utility Box and from there to the NTD location inside the premises

  • migster

    migster writes...

    I have an appointment on 18th as well in Tascott for FttH ... but I am going to have to cancel as I just can't be home that day. :/

    Sent in a request this morning to change date. Confirmed a few hours ago for 22nd.

  • JV321

    Dazed and Confused. writes...

    is this person a "high value" customer? yes- home visit, no- see 2)
    is this person a Local Councillor or a politician or a Candidate? yes- home visit no- see 3)
    does this person have the same surname as 1) or 2) above? yes- home visit -no then no home visit

    Jokes aside, NBN co confirmed via the phone a couple days ago when confirming the appointment, and the techie who came yesterday said my job was marked high priority due to the previous appointment they cancelled. No idea if they were blowing smoke or not, but it's a plausible factor.

  • kerodean

    Dazed and Confused. writes...

    is it FTTN or FTTP

    I'm in 2GOS-07 and I believe it is FTTP. I'm hoping they can run the outside line to the right side of the house and have the cable run from the right side under the verandah to the left side.

  • migster

    JV321 writes...

    job was marked high priority due to the previous appointment they cancelled. No idea if they were blowing smoke or not, but it's a plausible factor.

    Yes, if they don't get to you on a day the RSP requests an expedited appointment.

  • 2016-Mar-8, 11:41 am
    Dazed and Confused.

    kerodean writes...

    I'm in 2GOS-07 and I believe it is FTTP. I'm hoping they can run the outside line to the right side of the house and have the cable run from the right side under the verandah to the left side.

    I am guessing they will follow the existing copper phone line onto the building and mount the pcd/utility box somewhere near this, maybe even up at eave height,
    you then have 40 metres of fibre to your preferred location, it can be run in the roof space or under the premises

  • 2016-Mar-8, 11:41 am
    kerodean

    Dazed and Confused. writes...

    you then have 40 metres of fibre to your preferred location

    Thats great to know thanks!

  • 2016-Mar-8, 3:23 pm
    PizzaMaster666

    2GOS-07 FTTP in Point Clare now live on TPG. Reportedly 81.2mbps down 35.6mbps up but will check properly tonight.

    Whats the site you guys use to benchmark your results?

  • 2016-Mar-8, 3:23 pm
    PeterGee

    PizzaMaster666 writes...

    Whats the site you guys use to benchmark your results?

    www.speedtest.net

  • 2016-Mar-8, 3:27 pm
    PizzaMaster666

    Alright in that case, over wi-fi.

    Test Date: 8 Mar 2016 4:11 PM
    Download: 81.29 Mbps
    Upload: 35.86 Mbps
    Ping: 3 ms
    Connection Type: Wi-Fi
    Server: Sydney

  • 2016-Mar-8, 3:27 pm
    PeterGee

    You'll get a better result if you do the speed test with a wired connection.

  • 2016-Mar-8, 3:55 pm
    PizzaMaster666

    Yeah for sure, don't have anything in the house on Ethernet anymore so won't be able to provide those numbers.

  • 2016-Mar-8, 3:55 pm
    PeterGee

    Still very good speeds though, that's the main thing.

  • 2016-Mar-8, 4:24 pm
    Bluey3G

    Finally am scheduled for today AM at Tascott off 2GOS-07-05. No exact time as yet but have been SMS'd will be advised 30mins before installer due. Will post stats over Ethernet once done. Anyone else due today? Bluey.

  • 2016-Mar-8, 4:24 pm
    timo-h

    2GOS-07 FTTP Arial Install in Glenrock Parade Koolewong

    My neighbour was supposed to get an install yesterday via Optus. Only partly happened. PCD on wall but no fibre running from pole.

    I complained to Optus as I had an order from them but no install date. Called up Optus and my order had fallen into a hole. Sales rep said that often happens with online orders but she could only create a new order. So I should be installed on 23rd March.

    I just wonder whether I will get the 'sign up on line offer' of free install.

    Anyone in 2GOS-07 got an arial install completed yet?

  • 2016-Mar-8, 4:50 pm
    migster

    Bluey3G writes...

    Anyone else due today? Bluey.
    Wobberley was booked today I think.

  • 2016-Mar-8, 4:50 pm
    migster

    timo-h writes...

    I just wonder whether I will get the 'sign up on line offer' of free install.

    Have I missed something or do you get charged if you they run a line from a pole ?

  • 2016-Mar-8, 5:02 pm
    LeChuck

    Has anyone else in 2GOS07 signed up with Optus (or another provider) and taken their phone number with them?
    My parents have an install tomorrow, I'd prefer they didnt have to use the crappy Optus-provided wireless router. Does the phone line plug into the provided wireless router (ie VOIP) or does it plug into the NBN modem on the wall? I think it is the NBN modem but would like confirmation

  • 2016-Mar-8, 5:02 pm
    Wobberly

    migster writes...

    Wobberley was booked today I think.

    I postponed till next Friday so I could get an electircian to put in a grove enclosure and gpo before hand.

  • 2016-Mar-9, 7:03 am
    JV321

    LeChuck writes...

    My parents have an install tomorrow, I'd prefer they didnt have to use the crappy Optus-provided wireless router. Does the phone line plug into the provided wireless router (ie VOIP) or does it plug into the NBN modem on the wall? I think it is the NBN modem but would like confirmation

    Tested this last night with TPG/FTTN. Normal phone plugs into provided modem.

    I previously had NBN in an apartment building and ISP at the time (harbourisp) provided VOIP phone which plugged in via ethernet, so assumed same would be for TPG, but that's not the case.

  • 2016-Mar-9, 7:03 am
    Dazed and Confused.

    migster writes...

    Have I missed something or do you get charged if you they run a line from a pole ?

    it is currently free, but if you were to wait till after the 18 month transition period to decide to connect, then it may be chargeable

  • 2016-Mar-9, 7:34 am
    Rexy65

    After several cancellations due to "technical difficulties" finally have a confirmation of NBN install in Warramunga Cl Woy Woy on Friday morning. Email states porting of phone number will take 1 to 5 working days after install but can make outgoing calls after install. Fingers crossed!

  • 2016-Mar-9, 7:34 am
    petelford

    Bluey3G writes...

    Anyone else due today? Bluey.

    I'm due this morning as well in Point Clare. No indication from NBN as to what time. I was wondering how many installers they have working in an area?
    Getting anxious!

  • 2016-Mar-9, 8:02 am
    Kognitive

    I'm also booked in for activation and technician visit this morning in Umina Beach (FTTN). No sign of anything yet � ADSL still working.

  • 2016-Mar-9, 8:02 am
    Bluey3G

    From what I could gather it might only be one or two crews since the start of the 2GOS-07 rfs rollouts.. With one guy pulled from The Entrance FTTP rollout when guy called in sick here. Bit hard to tell level of parallelism they have and I would guess depends on demand v. Supply for bookings. Seeing as I am already hearing late April dates for some connections (and no idea if they are pit or pole based offhand).. Then assuming an 8am-6pm day plus sometimes more.. Average 10hr day.. Say a mix of 3 quick 30min jobs.. 5 med 1hr jobs.. 6.5hrs.. Plus a 1.5hr harder job.. 8hrs.. Plus prob 2hrs traveling within to jobs.. So maybe 9 premises a day ? Best guess.. So hang in there.. Let me know once you've got your 30min SMS alert.. :-) or he turns up..

  • 2016-Mar-9, 8:07 am
    Dazed and Confused.

    Rexy65 writes...

    Email states porting of phone number will take 1 to 5 working days after install but can make outgoing calls after install. Fingers crossed!

    might pay then to see if you can divert the phone to your mobile till it is ported over

  • 2016-Mar-9, 8:07 am
    petelford

    Bluey3G writes...

    or he turns up..

    He's here! Held up in Sydney with a meeting. Said it will only take 20 minutes or so and since I'm closer to west Gosford I was first so he's on his way. Hold tight!

  • 2016-Mar-10, 12:41 pm
    The Zapper

    Gibbo79 writes...

    Has anyone else been told they have to buy conduit for the fiber under the house by their installer? My parents were told to go and buy some so he could come back and finish it. He said they are no longer allowed to install through the roof, it has to be under the house

    Anyone, please correct me if I'm wrong. My understanding is they supply everything required up to and including the NTD. I'd call NBNco to see what they have to say about it. Sounds like the installer is doing the dodgy on them.

  • 2016-Mar-10, 12:41 pm
    Dazed and Confused.

    The Zapper writes...

    Anyone, please correct me if I'm wrong.

    It seems that at least one installer is not using any equipment or material other than the fibre and the NTD.
    Whether this is a direction from the prime or just a decision made to maximise income per job, I guess, we will never know
    But it seems that end users are getting well and truly short changed.

    If you feel you are your relatives are getting short changed on these installs please complain to nbn� and request supervisor come and check it out

  • 2016-Mar-10, 3:05 pm
    Gibbo79

    Thanks for the feed back. They spoke to their case manager who said what the installer did was fine. Meanwhile they've had their install cancelled and put back 2 more weeks

  • 2016-Mar-10, 3:05 pm
    LeChuck

    NBN FTTP install at my parent's place in Koolewong today, installer would have been happy as Dad wanted the NTD on the other side of the wall, done in 20 minutes.

    Optus are useless, even though they are the ones who scheduled the NBN install for the 10th they have the router delivery planned for the 14th and after a few calls I discovered the activation on their end was scheduled for the 11th. Finally up and running with a wireless router I set up for him on 25/5.

  • 2016-Mar-10, 5:43 pm
    Dampo

    Same for us in Robson Close, Point Clare. Everything and everyone told us that it's available now. Installers came on Wednesday and installed the outside/inside boxes, then told us there's no infrastructure in place to complete the process. Rang Telstra and was told it would be "around 6 weeks" before they could even tell us when they would know when it would be finished. So close, so far away! Suffering with 850kb-1.5mb p/s downloads for the last 6 years on Telstra's super-fast adsl2+ plan. Mighty frustrating.

  • 2016-Mar-10, 5:43 pm
    timo-h

    2GOS07: We have our Arial install done as far as the PCD a couple weeks ahead of Optus schedule.

    It took 3 visits to get the neighbours arial install to the PCD. On the second visit the wife suggested to the installer that he could do ours at the same time as it was within 4 meters of the neighbours. Any chance that this direct approach worked?

    It was a pleasent suprise when I was checking the neighbours PCD to turn around and see one on our wall as well!

    The installer was 'waiting for parts' on the second visit when the wife talked to him.

    Now for the in house NTD.

  • 2016-Mar-10, 8:24 pm
    ironzy12

    What do we think of this aerial install in LJT-05? Installer did this a week from booking which is good, but is lack of conduit a problem?

    https://drive.google.com/file/d/0B9cklmV9Lfc7UnBoRVN1d3NBVlk/view?usp=docslist_api

    NTD is booked for Monday, hoping I can get it installed on an internal wall in the garage. Hole drilled in the noggin ready to go.

  • 2016-Mar-10, 8:24 pm
    Bluey3G

    Yes.. I got same story from the installer on Wed when mine connected in Tascott re conduit run. After some chat he informed me he's been doing NBN work various roles for 4 years starting with pit remediation. Guess his method is no job average above 45mins and his aim is 9 a day. Some installers just starting out he says doing 3 a day. From what I saw his process is bore thru wall/footplate from inside mount point..drop fibre thru.. Pickup fibre from outside with rod and hook.. Thread thru to PCD pickup point.. Run flex conduit thru brickwork etc from PCD with bore thru as needed.. Thread fibre thru flex.. Strip and add connector and match into PCD fibre.. Close box and then head to FDH to patch and activate. My only concern is underfloor vermin over time on that white jacketed fibre from NTD to PCD prior the flex. I will have a look at mine and see if suspended or in the dirt. Worst case is if you have concerns use spiral jacket the exposed part. I have seen rats have a go at cat5 cable in an eave before but not phone cable size but am sure they will eat anything if hungry enough.

  • 2016-Mar-11, 7:33 am
    pedrov

    I got to the promised land after all these years.
    Oh sweet joy....

    http://www.speedtest.net/result/5157926380.png

    I am gonna go light a fire for my old ADSL modem now.

  • 2016-Mar-11, 7:33 am
    kyle4812

    Has anyone had their FTTN installed with an existing adsl central filter in the house ?
    I've ordered my install but just interested to know if i should organise to get the central filter removed first, or if i'll just be able to connect the nbn modem to the phone line of the central filter and happy days?

  • 2016-Mar-11, 7:52 am
    Rexy65

    NBN install today in Woy Woy FTTN on 25/5 plan.
    On ADSL had 65-30ms ping, 1 to 2 Mbps down and 0.5 up. Now VDSL 65-27ms ping, 12.6 to 14Mbps down and 4 up. This is via wifi router.
    Phone ported and working except when using internet, get lots of static and can't hear each other. I assume this is not normal and need to contact ISP.

  • 2016-Mar-11, 7:52 am
    garryrg

    FTTN installed at Empire Bay today using Telstra Gateway Max as supplied by Telstra .Ping 11ms dl 23.88 upld 4.87 on 25/5 plan. Had no phone line because it has to be switched over on Telstra's system to NBN service after two hours on my mobile I finally got thru to someone in activations who knew what he was doing and got it sorted. Pretty happy now will see how long that lasts !!!

  • 2016-Mar-11, 8:05 am
    VenGanZa

    FTTP Berkeley Vale

    Ookla NetGauge Result
    http://speedtest.skymesh.com.au/
    Saturday, 12 March 2016 04:15+10
    Server: Sydney
    Down: 95.2 Mbps
    Up: 38.0 Mbps
    Latency: 4 ms
    Details:

    • SkyMesh nbn Fibre (100/40 Mbps)
    • Berkeley Vale CSA
    • Berkeley Vale POI
    • Flash 21.0.0
    • Firefox 44.0
    • Windows 7

    NTD install was quick and easy

    Skymesh activation was super fast and customer support is off the charts.

  • 2016-Mar-11, 8:05 am
    bob kelso

    I had my install yesterday, while at work got a message saying the NBN connection is ready to be used, get home and my ADSL is still working, no FTTN connection :-(

    Customer service said it was working, looks like they jumpered the wrong connection.
    I need to call to back Monday as the iiNet specialist team doesn't work today.

    (2WOY-01)

  • thesnowman

    I had the same problem bob. My ADSL stopped working two days after my install date but the FTTN connection did not start. It took NBN two days to acknowledge the problem and three more days to send a tech.

  • Rexy65

    Got some info off the modem today FTTN Woy Woy, it has the down attenuation at 31dB. This seems large as we are about 1km from the node. Plugging this figure into a DSL calculator gives distance is 2.2km giving max download of 14.5Mbps which is about what we are getting. Could this be due to bad wire / connection or does it sound about right.

  • 2016-Mar-11, 2:28 pm
    Tupak

    Hi Rexy65,

    My connection at Warranunga is scheduled for 24 March. I got several issues with TPG and decided to go with Exetel to try. Signed for 12/1 as currently does not need high speed. Will update with stats after connection.

  • 2016-Mar-11, 2:28 pm
    JemmyBubbles

    Attention to Aquire a FTTN Woy Woy � randomly chose Optus as they were the cheapest provider. I still have an active adsl2+ service with spintel (who are fantastic � they just don't offer nbn at my exchange), I ran this by 4 different support techs who said it was ok and that this will automatically cut off once the NBN service is activated.

    NBN appointment date was initially 4th of March, but this was never booked/installer never completed the job. Can't get Optus to give me the info about what happened.

    Rang Optus and was assigned the 21st of March, disappointing but as I still have an active adsl2+ connection not a big deal.

    On the 10th of March I was sent an SMS stating that my NBN connection appointment was on the 9th of March and that I needed to be home for said appointment (!!!????). I was not home on this day and am also unable to retrospectively change my location on that day, primarily due to time travel not being available to me. I was surprised when 20 mins after receiving the sms my nbn connection was listed as ready but not active, I rang support and they mentioned that simply plugging in the Optus modem (in the mail) would make the service active. I was overcome with Joy.

    Upon plugging the modem in it simply picks up the adsl2+ Service I have with spintel and does not authenticate with the credentials supplied, well I certainly haven't herped so much that I derped in a long time so I called Optus support in Mumbai. After explaining that I've power cycled 5 times, factory reset the modem 5 times and double checked my credentials, I had to power cycle my modem again, reset my modem again and double check the credentials again � except I had to explain what the status lights were doing to Kevin which was fun. Eventually with enough prompting Kevin came to the conclusion that perhaps something is not quite right and that he will 'escalate' � I work in software support and you only throw this puppy around if you mean business, I'm excited to see what happens next but in reality it's all just an experiment for me now � I have an adsl2+ 16d something up so I can access all of the 'streaming' services that i need with acceptable quality.

    I've been lurking a bit lately and I mis say It's tricky as a consumer working out where the fault lies, but I'm 90% certain it's not with Optus. In a past life I used to roof tile with a brother in law during Uni break and I recall a couple of the good 'ole boys talking about getting their 'ticket' to install the 'NBN and the fibre what's in cables and that' � this worries me. Id like to hope that NBN co has some sort of HR/recruitment policy in place to ensure a minimum standard with their contractors, but it's probably contractors contracting to contractors contracting to contractors. This being said I don't think Optus could organise disco bikkies at a sound wave festival, but I digress.....

    Tldr � Optus FTTN 2/10 would not do again.

  • 2016-Mar-14, 9:26 am
    Dazed and Confused.

    JemmyBubbles writes...

    I've been lurking a bit lately and I mis say It's tricky as a consumer working out where the fault lies, but I'm 90% certain it's not with Optus.

    no, it isn't,
    your line has actually not be cut over, either nbn� techs cut over

    1. your spare pair,
    2. some other unused pair,
    3. or there is someone else now with an unusable phone and/or ADSL service because their pair was cut over instead of yours
  • 2016-Mar-14, 9:26 am
    kerodean

    Had an installation appointment with TPG for today between 8am-12. No show, so I called TPG who said apparently the nbn has a 'fault' in this area (2GOS-07-03 Tascott) and is delayed until further notice. I got excited when the guys installed the cables on the house last week. Guess I'm in for another indefinite wait

  • 2016-Mar-14, 11:21 am
    The Ziggster

    kyle4812 writes...

    Has anyone had their FTTN installed with an existing adsl central filter in the house ?
    I've ordered my install but just interested to know if i should organise to get the central filter removed first, or if i'll just be able to connect the nbn modem to the phone line of the central filter and happy days?

    It filters the wrong frequencies for VDSL so best to get it removed.
    There are VDSL equivalents (but these are effectively pointless with any POTS pass-thru cut off in 18 months).
    http://www.mwave.com.au/product/netcomm-em1670b-vdsl2-central-filtersplitter-weatherproof-enclosure-ab73279

    Best way is direct copper to your first point � put the modem in that spot, and then reuse any existing wiring for telephone handsets only via VOIP.

  • 2016-Mar-14, 11:21 am
    The Zapper

    2GOS-07 FTTP
    Well after waiting for so long, 3 NBN techs showed up this afternoon and left 1 hour later after completing their job. My father (who was available for the install) said that they really were no fuss. I arrived home and it was an easy switch over from Exetel ADSL to Exetel NBN, taking about 5 mins.

    Very Happy.

  • pedrov

    Not that I am judging, but ....

    The Zapper writes...

    Exetel

    :(

  • migster

    kerodean writes...

    (2GOS-07-03 Tascott) and is delayed until further notice. I got excited when the guys installed the cables on the house last week. Guess I'm in for another indefinite wait
    Is 07-03 at the North end of Tascott where they were working Sat afternoon.
    I must say, all of the black sphagetti criss-crossing from pole to pole and into houses at all dilfferent heights is starting to make the place look like Hanoi.

  • 2016-Mar-14, 4:20 pm
    Tupak

    Hi Pedrov,

    I realized that for CC thread Exetel is kind of taboo and everyone afraid of them. However, in Newcastle NBN rollout tread some people chose Exetel and quite happy.

    I am former Exetel ADSL user and moved to them after fact that TPG failed to fix slow connection issue several years ago. Exetel is not so bad, just you must understand their weakness. Taking in account that my ADSL was 1.5M I did not expect better from other providers too

    Now I ordered NBN from Exetel after TPG failed to lodge my application. I spend half hour on phone with TPG and submitted application however after no any response from them, called and learned TPG refused accept fact that I submitted anything with them. Also Exetel sales team told me that they working with NBN directly, not via Optus. Not sure if it is true, but they are slow to make new connection, it is fact.

    Exetel has best suitable plan for me. Again taking in account distance to node, I do not expect good connection and do not want to pay twice for same speed that FTTP gets or other people with short distance to node.

    Actually it is another question related to price/speed. Why I should get almost half speed from FTTN in comparsion to FTTP while paying same amount of money? I am same taxpayer and want to be on FTTP also. If they can't provide it to me, then price for FTTN should be lower taking in account lower cost of rollout.

  • 2016-Mar-14, 4:20 pm
    nowwatchmenaenae

    FTTN due to be set up at my place tomorrow in the 2WOY-11 area, does anyone know if the rain typically delays this process? It's looking pretty wet around the area today and I'm set to work at home tomorrow as the confirmation email said someone needed to be at the premises.

    Will hopefully update with some speedtests tomorrow afternoon!

  • 2016-Mar-14, 5:28 pm
    migster

    Tupak writes...

    I am same taxpayer and want to be on FTTP also. If they can't provide it to me, then price for FTTN should be lower taking in account lower cost of rollout.

    Ha. It doesn't work like that. That would be like saying you want to use gas but there is no gas line to your house so you want a cheaper price on your electricity.

  • 2016-Mar-14, 5:28 pm
    Tupak

    migster writes...

    Ha. It doesn't work like that. That would be like saying you want to use gas but there is no gas line to your house so you want a cheaper price on your electricity.

    It is a little bit different. NBNCo wants keep price of rollout low for Woy Woy and surround areas due lower density and for that reason wants to utilize existing copper lines.

    But in that case we all get slower connection for same price.

    Gas is different as it is not government initiative to connect each house with gas. Moreover I can use electric cooker instead of gas but with NBNCo I could not use existing service after some time as it will be replaced by FTT*

    But yes I want to use cheaper electricity as gas is not available for my hourse :) but it is available in my area just provider do not want extend it everywhere.

  • 2016-Mar-15, 5:47 am
    migster

    Tupak writes...

    Gas is different as it is not government initiative to connect each house with gas.
    No, but it is usually some entity's initiative to connect gas to a particular area. Then the retail provider sets the price you pay for your gas. That is the same with nbn co � they put some form of the infrastructure but the RSP's set the prices.

    Moreover I can use electric cooker instead of gas but with NBNCo I could not use existing service after some time as it will be replaced by FTT*
    You can still use your wireless hotspot.

    ... and on that note, I literally just now got a text from nbn co asking if I would be at home for my FTTH installation on Tuesday.

  • 2016-Mar-15, 5:47 am
    kerodean

    migster writes...

    Is 07-03 at the North end of Tascott where they were working Sat afternoon.

    It covers a wide area, I'm in the Sandstone Cres area, they have been connecting houses down the street for the past few weeks (starting from the top of Indra Road). I'm wondering if maybe the 'fault' is the fact that they need to connect all the houses from the top of the street down to the main node box before its 'live' and able to be connected?

  • 2016-Mar-15, 7:19 am
    migster

    kerodean writes...

    I'm in the Sandstone Cres area, they have been connecting houses down the street for the past few weeks (starting from the top of Indra Road).
    Ok, gotcha. I am up that private road at the bottom of Indra but the address is Sublime Point road so I assume they will run a cable up from there. Will let you know on Tuesday if anything gets turned on.

  • 2016-Mar-15, 7:19 am
    Tupak

    migster writes...

    That is the same with nbn co � they put some form of the infrastructure but the RSP's set the prices.

    FTTN is slower than FTTP as per design. Most of us wont see difference at all as running at full speed all the time is not easy tasks. But still FTTP might use more network especially during peak time than FTTP and will be more expensive for RSP.

    I know that RSP can't force user to use either N or P, but it is possible for goverment to make kind of regulation to keep prices for FTTN lower due lower network utilization.

    Of course it wont happen.

  • 2016-Mar-15, 7:40 am
    kerodean

    migster writes...

    Will let you know on Tuesday if anything gets turned on.

    Have you booked an installation with an ISP? I booked with TPG at the beginning of the month and they said they'd come on the 14th to install the inside part of the NBN box. They didn't call or let me know and didnt turn up so I rang them and they said that this area has a 'fault' and will 'let us know by the end of the month' what happening. Hoping this is an NBN thing and not a TPG thing. Kind of wishing I'd gone with Skymesh if so

  • 2016-Mar-15, 7:40 am
    Dazed and Confused.

    Tupak writes...

    I know that RSP can't force user to use either N or P, but it is possible for goverment to make kind of regulation to keep prices for FTTN lower due lower network utilization.

    Of course it wont happen.

    each NBN technology is supposed to be sold, at the wholesale level, to RSPs at the same price at the same speed teir

  • 2016-Mar-15, 8:35 am
    kyle4812

    Thanks buddy, I'll get it sorted before the install date then.

  • 2016-Mar-15, 8:35 am
    migster

    kerodean writes...

    I booked with TPG at the beginning of the month and they said they'd come on the 14th to install the inside part of the NBN box. They didn't call or let me know and didnt turn up so I rang them and they said that this area has a 'fault' and will 'let us know by the end of the month' what happening. Hoping this is an NBN thing and not a TPG thing

    Ok, the installer is the NBN's installer or their contractor, not the RSP (in your case TPG). TPG just made the appointment.

    Something in the area has changed in the last week though. Finder was saying my address was serviceable about 10 days ago now it has changed to "not (yet) serviceable".

    Skymesh emailed this to me on 7 March:

    nbn co has advised us that your premises is serviceable by nbn� Fibre. However, the nbn�
    connection box hasn�t been installed inside your premises yet. The
    optic fibre cable may also need to be installed between the street and
    the nbn� utility box on the outside of your premises.

    So it has gone from serviceable to not yet serviceable.

  • kerodean

    migster writes...

    So it has gone from serviceable to not yet serviceable.

    Ah I see, last week the guys installed the box outside our house (running the fibre from the pole to our house) and they told me as they were testing it that "you'll be able to call an ISP next week to get an appointment". Guess something's gone wrong along the way though

  • pedrov

    Tupak writes...

    realized that for CC thread Exetel is kind of taboo and everyone afraid of them. However, in Newcastle NBN rollout tread some people chose Exetel and quite happy.

    The issue with the super cheap providers, is the risk of reduced throughput. Sure, the sync speed will be roughly the same, but often the network quality is the piece that is sacrificed to give those low prices.
    For general browsing and emails, most cheapy RSP's will be fine. For anything too much more, the cracks often surface.

    Personally, I waited far too long with sub par broadband (ADSL) to let a poorly provsioned RSP network be my limiting factor. It would be like putting retread tyres on a Ferrari.

  • 2016-Mar-16, 6:45 pm
    HamHocker

    nowwatchmenaenae writes...

    Time to look for a new provider!

    I'm over the hill at Daleys Point. Interested to hear your options / choice. I'm gonna try to find a provider later tonight.

  • 2016-Mar-16, 6:45 pm
    NoirFeathers

    Canton Beach here, took 3 NBN visits but the third guy finally got it hooked up.
    http://www.speedtest.net/result/5173424798.png

  • 2016-Mar-17, 5:45 am
    Wahroonga Farm

    NoirFeathers writes...

    took 3 NBN visits but the third guy finally got it hooked up.

    Good news!

    Any idea of what the issues were?

  • 2016-Mar-17, 5:45 am
    Shakow

    VisionStream are now in Narara

    Let the crappy NBN rollout commence

  • 2016-Mar-17, 6:41 am
    airbornesf

    Shakow writes...

    VisionStream are now in Narara

    Let the crappy NBN rollout commence

    Would that be 2NAA-03?

  • 2016-Mar-17, 6:41 am
    Shakow

    airbornesf writes...

    Would that be 2NAA-03?

    Yep, they were in Carrington Street

    20 people + and many trucks

  • 2016-Mar-17, 7:30 am
    NoirFeathers
    this post was edited

    @Wahroonga Farm
    He did explain to me but he may as well have been talking Chinese to someone like me, I'm afraid.

    (Edit, sorry for not directing quoting you properly)

  • 2016-Mar-17, 7:30 am
    TommyGavin
    this post was edited

    Dazed and Confused. writes...

    I have found the node for 2WOY-13-12 in Koolewong which is part of WOYY:46 which now has been spilt across 2 FTTP and one FTTN areas , they have installed a Micronode to feed the 44 premises.

    I am part of the lucky "44 premesis" (2WOY-13-12). I have been told by several RSP's that I cannot order a service despite the fact that the NBN coverage checker lists my address as RFS.

    After running several RSP coverage checkers it has become apparent that you cannot order a service in 2WOY-13-12.

    Our Optus Home Wireless Broadband service has been solid and halved our bill but it would be nice to have some more data to play with. Does anyone know what is happening with 2WOY-13-12?!

  • 2016-Mar-17, 9:44 am
    Dazed and Confused.

    TommyGavin writes...

    Does anyone know what is happening with 2WOY-13-12?!

    All I know from checking out the copper topography is that any connections to put premises onto that Node will need to take place at the pole mounted enclosure "over the road" from the node and not at the pillar which is north of Koolewong Station, so they will need different Techs than they are currently using, they will need ones with ladders and permits to access Ausgrid poles, and they may also need traffic management.

    gotta love it, declare an ADA serviceable but no-one can connect, all to talk up the numbers I fear

  • 2016-Mar-17, 9:44 am
    TommyGavin

    Dazed and Confused. writes...

    gotta love it, declare an ADA serviceable but no-one can connect, all to talk up the numbers I fear

    Thanks for the info @Dazed and Confused.

    Yes I love it that they are working off the existing exchange boundaries. You know the exchange boundaries that have prevented us from obtaining an ADSL connection and more recently an FTTP connection. It is beyond me why they did not just extend 2GOS-07 to include 2WOY-13-11 and 2WOY-13-12...

  • 2016-Mar-17, 12:03 pm
    TommyGavin

    TommyGavin writes...

    It is beyond me why they did not just extend 2GOS-07 to include 2WOY-13-11 and 2WOY-13-12...

    I just checked out adsl2exchanges and it appears that the WOYY exchange extends all the way to Koolewong Foreshore Reserve. So they did extend 2GOS-07 and left off 2WOY-13-11 and 2WOY-13-12. Gutted...

  • 2016-Mar-17, 12:03 pm
    Pappa Bear

    Pappa Bear writes...

    Has anyone had the entire installation completed on one day?

    Well here's a first (well a first for the installers that turned up). BOTH installers turned up at 8am this morning on the dot, two separate teams (not sure if they represented the same company or not) and completed the install. I still don't have access as yet, but the hardware is installed and configured.

    I'm on the phone to Optus right now, on hold waiting to discuss where the problem lies. According to the router I have connectivity, but I can't browse. I can ping the listed DNS servers but not the Default Gateway or any other external IP.

    Any ideas anyone?

  • Dazed and Confused.

    TommyGavin writes...

    It is beyond me why they did not just extend 2GOS-07 to include 2WOY-13-11 and 2WOY-13-12...

    I guess that 11 and 12 were the original FTTP design premises and of course that would have made no difference to "speed"
    also consider yourselves "lucky" you have a maximum of 44 people sharing a 1Gbps link, "node congestion" shoudl not be a worry for you lot.
    Not like those of us on 192 or 384 connection nodes that are currently provisioned with either 1 or 2 1Gbps fibre links

  • Dazed and Confused.

    Pappa Bear writes...

    Any ideas anyone?

    it would seem that Optus haven't enabled your connection yet, you can get into Optus, but not get "out", that is pretty normal

    edit:- I take it you are on FTTP

  • Pappa Bear

    Dazed and Confused. writes...

    I take it you are on FTTP

    Yes sir!

  • TommyGavin

    Dazed and Confused. writes...

    also consider yourselves "lucky" you have a maximum of 44 people sharing a 1Gbps link, "node congestion" shoudl not be a worry for you lot.
    Not like those of us on 192 or 384 connection nodes that are currently provisioned with either 1 or 2 1Gbps fibre links

    WOW I had no idea that was the case. Suddenly all is good in the world!

  • 2016-Mar-18, 9:30 am
    Dazed and Confused.

    TommyGavin writes...

    WOW I had no idea that was the case. Suddenly all is good in the world!

    well, maybe not so good, but better than a lot of us will be getting

  • 2016-Mar-18, 9:30 am
    TommyGavin

    Dazed and Confused. writes...

    they will need different Techs than they are currently using, they will need ones with ladders and permits to access Ausgrid poles, and they may also need traffic management.

    Sorry to clarify are you saying that copper remediation work needs to be carried out before the ADA is declared RFS?

  • 2016-Mar-18, 10:10 am
    waterview

    Quick update for 2Woy-08-05 with Dodo for those eating the popcorn and watching the show.

    Dodo, after me making some remarks on their facebook page, have done a lttle better in terms of info.

    My connection has been submitted from them to NBN Co and rejected 3 times now, based on a "ULL Mismatch" which I think is code for 'we dont know what port your jumpered to' so go away.

    Good news is that its been escalated and I have been advised that I will receive an update by COB Monday.

    Bad news is I bet this update will be "Youre not yet serviceable, soz...."

  • 2016-Mar-18, 10:10 am
    Dazed and Confused.

    TommyGavin writes...

    Sorry to clarify are you saying that copper remediation work needs to be carried out before the ADA is declared RFS?

    no, not remediation, just to connect your customer tail to the node they need to access the joint enclosure on this pole
    https://www.google.com.au/maps/@-33.4698581,151.3180344,3a,42.6y,342.45h,105.04t/data=!3m6!1e1!3m4!1sDFP_f-NHYNKmX_IHQRpqBg!2e0!7i13312!8i6656?hl=en

    there appears to be copper from the node into it already from what I saw a few weeks ago, but it will not be connected to the customer tails. To cut you over they need to rod your customer tail connections in that enclosure, it is bit more complex than doing it at the pillar and requires more "setting up"

    Most cutovers are happening at Pillars, with no need of ladders or permission from Ausgrid for pole access.

  • 2016-Mar-18, 2:46 pm
    TommyGavin

    Dazed and Confused. writes...

    there appears to be copper from the node into it already from what I saw a few weeks ago, but it will not be connected to the customer tails. To cut you over they need to rod your customer tail connections in that enclosure, it is bit more complex than doing it at the pillar and requires more "setting up"

    Thanks for the detailed explanation. Much appreciated.

  • 2016-Mar-18, 2:46 pm
    Wahroonga Farm

    NoirFeathers writes...

    He did explain to me but he may as well have been talking Chinese to someone like me, I'm afraid.

    No worrys. :)

  • 2016-Mar-18, 6:11 pm
    Wobberly

    Woo Hoo, I'm on. Skymesh 25/5.

    Not a super neat install, but I'm there. :)

  • 2016-Mar-18, 6:11 pm
    Wahroonga Farm
  • 2016-Mar-18, 9:51 pm
    twistynoodle

    Reporting in from 2LJT-05 (FTTP). Ordered Internode 50/20 on 2/3, NBN appointment booked for 15/3 between 8am and 12pm. Installers were running a bit late and arrived 12.50pm, but were well-mannered and efficient, and finished the job in half an hour. Cable was run from PCD on garage wall, through roof cavity to NTD on opposite corner of garage, which is where we requested it. Speed via my 5GHz WLAN connection:

    http://www.speedtest.net/my-result/5179680262

    Give or take a couple of Mbit/s depending on server and time of day. Quite an improvement from sub-5 Mbit/s down, 800Kbit/s up ADSL :)

  • 2016-Mar-18, 9:51 pm
    suttondagger

    How do I find out how long until Holgate (Erina exchange I think) is connected?

  • LeChuck

    suttondagger writes...

    How do I find out how long until Holgate (Erina exchange I think) is connected?

    Use this to confirm which rollout area you're in: http://www.finder.com.au/nbn-tracker/map

    Which does appear to be 2ERN-01 for Holgate

    Then check the rollout schedule here: http://telstrawholesale.com.au/nbn/nbn-rollout/index.htm

    Use the 'NBN Co rollout and Disconnection Dates list' file, Expected RFS (Ready For Service) tab
    2ERN-01 is expected to be RFS 31 January 2017.

  • rich84

    Shakow writes...

    VisionStream are now in Narara

    F Yeah my area!

    FTTN.....http://www.nooooooooooooooo.com/

  • 2016-Mar-19, 11:33 am
    Shakow

    rich84 writes...

    FTTN.....http://www.nooooooooooooooo.com/

    Yep, its bad

    Going by where the fiber work is I'm going to be over 600m from the Node

  • 2016-Mar-19, 11:33 am
    rich84
    this post was edited

    Shakow writes...

    Going by where the fiber work is I'm going to be over 600m from the Node

    Where is the node?

    Carrington street? noo to far away I'm Niagara Park, ill get dialup speed.

  • 2016-Mar-20, 7:20 pm
    notagain
    this post was edited

    @waterview
    exact same for me (2woy-07-09) 3 weeks on escalated status i gave up.
    every 3 days they promised something back in 24-48hrs

  • 2016-Mar-20, 7:20 pm
    razalom

    Seems like I am one of the lucky ones in regards to where the node/box is for my house in Mardi.

  • 2016-Mar-21, 6:51 am
    Dazed and Confused.
  • 2016-Mar-21, 6:51 am
    rich84

    Dazed and Confused. writes...

    on my travels today noted a couple of nodes and one node site Wyoming and Niagra Park

    thanks, that's more reassuring that I might get decent speed

  • 2016-Mar-21, 8:49 am
    kasi

    For kerodean who was enquiring about TPG FTTP speeds in 2GOS-07. Just bought a D-Link DWA-192 wireless adapter and it connects on 5G to Asus RT-AC87U at full speed the same as connecting directly with long patch cable that I tried previously.

    http://beta.speedtest.net/result/5185641524

    Just thought I'd mention it as well for those whose older wireless routers/adapters and EOP adapters are too slow for their new nbn connection.

    I know wireless isn't ideal but this speedy 5GHz connection means I can delay getting some ethernet cables installed under the house for a while. As well as being slower there is a lot of interference from neighbours on 2.4GHz wireless here.

  • 2016-Mar-21, 8:49 am
    erike001

    notagain writes...

    i been at that stage for month now @ 2woy07

    Same here... 2WOY-07-17. Don't know when this will be fixed, but in the meantime NBNCo is reporting the area RFS... whilst confirming no one knows how long it'll take to get it to work due to the number of parties involved.

    What a joke.

  • 2016-Mar-21, 9:11 am
    WirlWind494

    Finally got my FTTN connection hooked up, but they won't let me try out the top speeds... We're capped @ 25/5 for the next few days because "I need to call our backend team to check they've taken the monitors off your connection"

    -_-

  • 2016-Mar-21, 9:11 am
    Dazed and Confused.

    WirlWind494 writes...

    Finally got my FTTN connection hooked up, but they won't let me try out the top speeds... We're capped @ 25/5 for the next few days because "I need to call our backend team to check they've taken the monitors off your connection"

    who is the RSP?

    sounds like a reseller of some other wholesaler/agregaters product

    and I wonder who the "monitors" restrict the port down to the 25/5 tier

    sounds a bit like a bulldust excuse

  • WirlWind494
    this post was edited

    flOptus.

    I've complained a lot recently about congestion, so I wasn't surprised to hear they were monitoring my connection, but yeah, sounded pretty silly to me too that it would prevent me going up a speed tier o.0

    Kinda considering calling back up later today and hoping another tech support dude can get it sorted out.

    Oh yeah, they also told me that the connection had been live since the 19th. It only went up today, so something is weird on their end.

  • Dazed and Confused.

    WirlWind494 writes...

    Oh yeah, they also told me that the connection had been live since the 19th.

    I would take a punt on one of either

    1. they consider a conenction "live" once they pass teh request to nbn� and get no notice that it didn't or can't go ahead
    2. the tech ticked it off as done on the 19th, but only went to the pillar today with a couple of other cutovers to reduce his travel costs
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