The aerial fibre in GOS-05 will probably be finished by late May
The south end Glenrock Pde is serviced by the Node, past the roundabout near the rail crossing. It overlaps the FTTP
The delay to GOS-07 were getting Ausgrid to approve the aerial designs, then getting new poles installed and then installing the fibre.
The delay to GOS-07 were getting Ausgrid to approve the aerial designs, then getting new poles installed and then installing the fibre.
I am curious as to why the aerial distribution fibre has been run at such a height that would require Ausgrid staff or accredited contractors in Electrical work to work on it, due to safe work distances from live electrical conductors rather than at the height that permits communications workers to work on it?
It is even run higher than the Augrid fibre that runs all through the Central Coast
The aerial part of the GOS-05 build hasn't been completed, partly because of design certification. It should be completed late May / June
I am also curious who paid for all the new taller poles up Wards Hill Road Empire Bay to Killcare Heights
Who paid for the new tall metal poles taking the HV cables and nbn� fibre from Woy Woy across Correa Bay to Horsfield Bay?
And all the pole replacement from Horsfield Road around to Banyo Close Horsfield Bay.
All poles needed height increases to permit the install of nbn� fibre above both the copper and the Ausgrid fibre and below the LV cables
The NBN cable has to meet minimum mid span ground clearance, 4.6m over driveways, 5.5m over roads. Attaching it lower would encroach those clearances. The higher it is puts it out of risk as well, I.e garbage trucks.
There are two specific attachment points the designers work to, 1) 1500mm or 2) 500mm below Low Voltage.
All Power Utilities expect ASP1 contractors to install the NBN aerial cable due to the extensive training they have working around live power. Most of the telephony workers installing cables off poles wouldn't have appropriate training according to Utility WHS regs.
Where the service cables are run under LV conductors the ASP 1 contractors will install them, bundling them to the NBN LSS cable.
The NBN fibre is designed to be installed under the Ausgrid PINC fibre cable, not over it.
Due to changes to AS7000 any additional conductor (NBN fibre included) has to be profiled and the additional loading calculated to ensure it doesn't over load the pole. The NBN cable could push the pole over its limit. Or the profiling shows that the cable cannot be installed without meeting midspan clearances therefore the LV conductors could be retensioned or the pole replaced. Or the pole has been stapled due to it being under strength and NBN wears the cost to replace it.
The NBN cable has to meet minimum mid span ground clearance, 4.6m over driveways, 5.5m over roads. Attaching it lower would encroach those clearances. The higher it is puts it out of risk as well, I.e garbage trucks.
mate, it is run more than a metre higher than the existing comms copper and even higher than the Ausgrid Fibre.
If it has to be run at that height for "mid span" clearances, then both the Ausgrid AND Telstra cables do not comply
for instance, on the pole in this pic we have starting at the top
1 ABC 11KV cable
Bare copper or aluminium LV 3 phase and neutral cables
Ausgrid Fibre
Telstra copper
The nbn� fibre is run above the Ausgrid fibre, even above the light bracket and in some place it is would be about 600mm below the bare phase cables
this is typical of all of the aerial fibre run throughout the Central Coast
I don't recall seeing the Ausgrid fibre along Glenrock, I see it installed along Brisbane Waters Dr, nevertheless, as I mentioned the two attachment points that Ausgrid wants the nbn fibre installed at , 500 or 1500mm below LV is where the cable gets attached.
The designers try and get the NBN LSS to sag the same as the LV for aesthetics. The installation, due to certain factors, doesn't always get the result they want.
Normally the NBN will be installed a minimum 300mm above Telstra.
Normally the NBN will be installed a minimum 300mm above Telstra.
seems to be more like 900 above telstra around Glenrock and no more than 600mm below the LV cables and at a height that comms lineys would actually be inside the safe work distance if working on that fibre
The service installers, well they are a different problem. Working one off , with out a spotter when they are on a ladder. I have found and reported a lot of unsafe "Comms linesmen" for such things as not wearing a harness and pole strap on a pole, not tying off ladders.
Most have the barest of knowledge about conductor voltages and aren't accredited by the Utilities. The way aerial SDS cables are run now the installers will only have to clean & plug the SDS into the Multiport, attach to the pole and take it to the PCD. I have been getting the ASP 1 contractors to bundle the SDS over the LSS cables so these guys don't have to do it. Most installers I feel comfortable with are actually ASP 2 electricians.
The way aerial SDS cables are run now the installers will only have to clean & plug the SDS into the Multiport, attach to the pole and take it to the PCD
the multiports have been installed at about the same height as the current Telstra cable joint enclosures.
And even the aerial lead in should not require a ASP as they should not be within the safe clearance.
As I said my main interest it why the distribution fibre has been run at a height that you need to be an Ausgrid Liney or an ASP to work, install or replace it?
and have been connected on Tier 2 25/5
Max line rate 39.32 Mbps 62.84 Mbps
Speedtest 23.87/4.67.
Beats previous ADSL2,only time will tell
39.32 Mbps 62.84 Mbps
Very weird max stats. Almost 40 on up, but nowhere near 100 on down
� the multiports have been installed at about the same height as the current Telstra cable joint enclosures.
Multiports have to be installed on the pole between 1500mm below LV and 4000mm above the ground.
And even the aerial lead in should not require a ASP as they should not be within the safe clearance.
As I said my main interest it why the distribution fibre has been run at a height that you need to be an Ausgrid Liney or an ASP to work, install or replace it
General Requirements for Attachment:
A 1500 mm high window is required for EWP access. This may be achieved by having no attachments in the zone between the LV mains and 1500 mm below the LV mains, or by having no attachments in the zone between 500 mm and 2000 mm below the LV mains. Where the window for EWP access is already less than or equal to 1050 mm, the NBN cable may be attached 500 mm below the LV mains (between the low voltage mains and the cable causing the obstruction).
Preferred Attachment Point:
The preferred attachment point for the NBN cable is 500 mm below the lowest low voltage mounting point. Usually this will be the kingbolt for the low voltage mains crossarm, but also includes the kingbolt for street lighting crossarms, or the bolt for directly mounted streetlight conductors. Where links, bonds or underslung conductors exist, 500 mm shall be measured from the lowest vertical projection of the LV asset (including links in the open position).
Where a crossarm is used to provide a service (such as industrial or commercial services), the attachment point for the NBN cable is 500 mm below that crossarm kingbolt.
The NBN cable shall not pass between the crossarm brace, pole and crossarm. Note the requirements of Clause 4.5.1 in NS232 regarding the separation between bolt holes.
Alternative attachment point:
Where the highest existing carrier is attached 1800 mm below the LV kingbolt, the NBN cable shall be attached 1500 mm below the LV kingbolt.
At the Utility�s discretion, approval may be given to attach the NBN Co cable in a location other than those described above, if they are unsuitable due to the presence of an existing third-party cable.
Hierarchy of Attachment:
The following hierarchy can be used to locate a compliant attachment point:
1) If there are no existing attachments between 0 mm and 2000 mm from the LV kingbolt, the NBN Co cable should be attached at 500mm below the LV kingbolt
2) If the highest 3rd party carrier cable is attached at 1800mm from the LV kingbolt, the NBN Co cable should be attached at 1500mm below the LV kingbolt
3) If the highest 3rd party carrier cable is attached at 1050 mm from the LV kingbolt or less, the NBN Co cable should be attached at 500mm below the LV kingbolt
4) If no compliant attachment location can be found, utility approval may be given to attach the NBN Co cable at an alternate location. Where this is required, the designer should refer this to the NBN Co regional detailed design specialist
but I have an installed date from Internode of 3/3.
That's great OntheLine. Hope it cuts over on that day for you. I have nothing yet. Hoping to hear something from Internode today.
~wrong area. mod please delete
� the multiports have been installed at about the same height as the current Telstra cable joint enclosures.
Hey, can you please use Whirlpool quoting so we can follow the discussion.
You can highlight the section of the post you are replying to and if you look/scroll to the bottom of the page there should be a quote button you can use.
But failing that, if you can enclose the quoted text between square brackets and double quotes, like ["quoted text here"] it will show as quoted text here
Now, to the point... You seem to have ignored the ground truth/evidence that Dazed and Confused has provided. You can talk about protocol or design manuals, but that isn't worth much if the reality of the rollout is it does not follow either.
One pole is hardly the truth, Has Dazed & Confused seen the design, has he seen the as build to confirm it hadn't been installed correctly?
The over-riding thing you need to understand is that NBN doesn't own the poles, the Utilities do. They all have a FAA (Facilities Access Agreement) with NBN which spells out the leasing arrangement for using the poles and how the poles are used. The FAA also spells out who and who can't work on their network.
The attachment point of the NBN fibre is directed by the Utilities and they are fairly common throughout the NSW networks.
When the Telstra and Optus aerial networks were installed they had there own POA on the poles. As theses cables have metallic elements in them, they had to be installed lower on the pole whereas the NBN (and Ausgrid fibre) are ADSS cables which are non-conductive so they can be placed higher on the pole.
The main reason why the Central Coast NBN FSAM have taken so long to complete was that the FAA with Ausgrid was signed off mid 2015. Then the network had to be surveyed, profiled submitted for NBN approval, certified by Ausgrid and then any make ready work to the network completed before any fibre was installed. A lot of Gosford FSAM's that had aerial was installed underground, at cost, because NBN wanted the GNAF numbers. The delay in getting the Ausgrid FAA signed off was significant in $$$ terms.
300mm midspan.
Ask Ausgrid
so it seems that in some locations then that Ausgrid have installed the nbn� fibre in such a way that only Ausgrid approved ELECTRICAL linespersons can work on it, not nbn� contracted communications linespersons with normal Ausgrid pole access approval.
Interesting indeed
It's funny how the MyNBN.info email says this.
"This address now has a service class of 1. This means that your premises is now serviceable by NBN Fibre, but requires an external and internal installation.
You should be able to contact a service provider to order an NBN service."
Would be pointless for me at this stage to contact a provider as I'm still waiting for aerial install.
Would be pointless for me at this stage to contact a provider as I'm still waiting for aerial install.
Same here. But I have ordered anyway. i will see what info comes back from the order regarding dates.
Same here. But I have ordered anyway. i will see what info comes back from the order regarding dates.
Keep me posted Pedrov
have a look at this Google Streetview photo, you can see teh nbn� fibre (just) come out of teh conduit, be covered by a grey PVC protective barrier and change direction to the horozontal span
https://www.google.com.a
on this pole you can see the Telstra copper, what looks like Ausgrid fibre and above it all nbn� fibre, again with the yellow tag that has the cable ID on it
I just checked the poles near 83 Glenrocke. That cable above the Telstra is not an Ausgrid OFC. It is grey whereas the Ausgrid is black. Is suspect it could belong to Optus.
The NBN fibre on that pole should have been placed UG, as per my design. Definitely not installed by my contractors
not nbn� contracted communications linespersons with normal Ausgrid pole access approval.
If they are a Level 2 ASP they can
Building a new house in Bensville which will be ready in about 3 weeks. When Bensville went RFS on the 12th Feb I contacted Internode immediately to get a new line installation organised thinking 6 weeks would be plenty of time to ensure we had internet live on our move date.
3 weeks later after various issues with NBN being unable to find the address then having NBN reject the order I have now been told by Internode that NBN have no techs available in the area to install new lines and no appointments are available for the foreseeable future.
So no internet for me even though I am approximately 500m from a node.
Submitted an order (in Tascott) for NBN with TPG, got an install of 14th, guess its getting congested
Yep ordered early last week with iinet for Tascott install got a 9th Mar date. Not happy with that left pending and called Telstra got same date. Sticking with iinet. Earliest I have heard folks in either Bluefish or Bluewaters with a March 2nd and March 3rd dates with Telstra and Optus. Anyone got an earlier date for install booked?
Interested to get some ideas on numbers of folks booked in and any experiences on install times ,/ issues as we go for help to rest of those who follow.
My parents are on Brisbane Water Drive at Koolewong, they have an install date of 10 March with Optus
I'm at Point Clare and I have an install date of 2 March with Skymesh.
I just checked the poles near 83 Glenrocke. That cable above the Telstra is not an Ausgrid OFC. It is grey whereas the Ausgrid is black. Is suspect it could belong to Optus.
The NBN fibre on that pole should have been placed UG, as per my design. Definitely not installed by my contractors
thanks for that.
and sorry if I confused that fibre as an Ausgrid one, it seems it uses all the same fixing/clamping hardware as Ausgrid use on their fibre runs. It is grey, will have to have another look. To my ancient eyes it did seem black, maybe the auto-tint glasses didn't help
re being a Lvl2 ASP, who as in skill qualifications, can become one?
The work that they are able to do under the NSW Department of Trade and Investment, who oversee the program, would limit it to Licenced Electricians from my reading, can you give me an idea as to who else outside a Supply Authority or a licenced electrician, can obtain a lvl 2 ASP accreditation?
The NBN fibre on that pole should have been placed UG, as per my design. Definitely not installed by my contractors
The fibre running from #53 is not part of the FTTP rollout it is part of the FTTN rollout
As there are no Telstra underground ducts between # 53 and where the micronode outside # 93 they would have had to horizontal directional drill, I guess it was cheaper and faster to run it on the poles, even if in contravention to your design or approval. that small fibre. This fibre is from Woy Woy and is not part of the FTTP rollout, although it does seem to cross aerial paths with the FTTP fibre around the last pole mounted multiport in Glenrock Parade
I am curious as to how the fibre was run before May 2015 over in Greenhaven Drive and The Rampart when apparently no FAA was in place
Interested to get some ideas on numbers of folks booked in and any experiences on install times ,/ issues as we go for help to rest of those who follow.
Point Clare � Skymesh � Thu 3rd
Interested to get some ideas on numbers of folks booked in and any experiences on install times
Tascott � Optus � Thursday 3rd "between 8am-12pm".
Anyone else in the WOYY area that has not experienced any "congestion" at all?
We're constantly reading congestion complaints, but not the other way around. I'm syncing up at ~60mbps down, ~30mbps up with TPG, and over the last few days I've been running speedtests in peak and offpeak. No drop in performance at all.
Anyone else in the WOYY area that has not experienced any "congestion" at all?
11 days after install with TPG, still running at 95/38mbps, 9ms latency on WOY2-02-06
The fibre running from #53 is not part of the FTTP rollout it is part of the FTTN rollout
Yes, in Spatial I can see there is a Node connection outside 93. The NBN cable is a 12f MSS cable and it connects to a Branch multiport which in turns connects to the node cabinet.
I am curious as to how the fibre was run before May 2015 over in Greenhaven Drive and The Rampart when apparently no FAA was in
It could have been done in the Woy Woy trial FTTN
It could have been done in the Woy Woy trial FTTN
nope was about 12 months after the original 11 node trial.
it is part of the "1000" node pilot program, it is run in what looks the same way as the 12 fibre run in Glenrock, in fact the Glenrock node is part of the same "pilot build" as the other 120 or so nodes
That build commenced in Feb 2015
Tascott Skymesh March 9th
I just wanted some clarification here:
Does the NBNCo need to come in to your house if you're being connected to FTTN?
I do know that FTTH they certainly would in order to install the NTD but just wondering what happens with FTTN?
not normally as there is no "NTD" for FTTN
they cut you over at the pillar and you unplug everything from all phone sockets and plug in your nice new FTTN box from your RSP, then plug your phone into one of the phone ports on that box if you are getting a phone service.
This has me confused as my TPG FTTN booking in Umina Beach requires a technician to visit the premises. Any idea as to why? I've been running ADSL for over 10 years at this address.
My point was more about the fact that they contacted NBN to install the NTD once the PCD was installed. I'm not sure if this is how it works for personal customers.
it used to be that the PCD was only installed "on demand" then build was then changed to "build drop" but some premises fell through the cracks after the change or were deemed '"to difficult" and again became "demand drop"
The NTD is only installed on the ordering of an initial nbn� service.
Although in "greenfields" it may all be "pre-provisioned"
it used to be that the PCD was only installed "on demand" then build was then changed to "build drop" but some premises fell through the cracks after the change or were deemed '"to difficult" and again became "demand drop"
The NTD is only installed on the ordering of an initial nbn� service.
Although in "greenfields" it may all be "pre-provisioned
Oh I see, thanks for that info Dazed.
This has me confused as my TPG FTTN booking in Umina Beach requires a technician to visit the premises. Any idea as to why? I've been running ADSL for over 10 years at this address.
Is there any MDF involved in your current connection?
maybe the TPG customer support are confusing "technician visit" required for pillar jumpering with "technician visit" required to visit premsies?
Or their are highlighted line issues that will need to be fixed for FTTN to work, but were not an issue for adsl?
Guess just ride with it, as you know, if you stay home no tech will show up even if they do cut you over to a working service and if you are not there, then they will need access.
Ok ... Bit of an update for my NBN install scheduled for tomorrow (2/3/2016) .. I have now received an SMS to say they are scheduled to be here tomorrow, and that if I can't make it to let my Service Provider know... So look like at this stage they will turn up...
Did anyone else scheduled for tomorrow get the same SMS ?
Did anyone else scheduled for tomorrow get the same SMS ?
Yes same message here, due to arrive tomorrow afternoon
I won't be home but I have ensured my wife knows exactly where the NBN guy needs to run the cable
2LJT-05 FTTP reporting in. Placed an order with TPG for 100/40 Unlimited, install date is Monday 7th. Quite a smooth process so far, looking forward to debating with the installer about the 40M rule (they installed the PCD in the worst possible spot).
My 2GOS-07 installation is also due tomorrow afternoon but I haven't received any confirmation phone call yet.
This has me confused as my TPG FTTN booking in Umina Beach requires a technician to visit the premises. Any idea as to why?
Telstra plan, connected 16 Feb, FTTN WOY WOY , no visit, just a msg on the phone "you are now connected" job done..too easy (for us at least).
Anyone in 2WOY-07 (Horsfield Bay, Phegans Bay and Woy Woy Bay) connected to FTTN yet? Mynbn.info (which is now part of Finder.com.au?) shows RFS on 15 Feb 2016, but all of the premises show up as "Not (yet) serviceable".
Would be interesting to know if anyone has had any success.
Would be interesting to know if anyone has had any success.
Big fail here. Was booked to be connected last Thu (25/2). Install date came and went and I was still connected to ADSL. Spent far too long on the phone with my ISP diagnosing this. Was told it would be escalated to their provisioning team.
Wasn't home at all on Friday. Wake up Saturday to no internet and no sync on modem. Wasted more time on phone with ISP to find nothing was done after Thursday night's call. Fault has now been logged with NBN and I am still waiting on an appointment for them to look in to it. Four days and counting with no internet. Went without power for four days after last year's storm so I guess this isn't as bad as that but it still sucks!
Did anyone else scheduled for tomorrow get the same SMS ?
Got mine for Thursday 03/03 this afternoon also. Fingers crossed.
Is there any MDF involved in your current connection?
maybe the TPG customer support are confusing "technician visit" required for pillar jumpering with "technician visit" required to visit premsies?
Or their are highlighted line issues that will need to be fixed for FTTN to work, but were not an issue for adsl?
Guess just ride with it, as you know, if you stay home no tech will show up even if they do cut you over to a working service and if you are not there, then they will need access.
Thanks Dazed, I think you've picked it. I just looked up the term "MDF" (Main Distribution Frame) and it must be related to that as I live in a Duplex. I have not seen an MDF anywhere in or on this property though. There are two separate phone lines entering the property if that makes any difference. Anyway I guess they just need to check if there is an MDF so we'll see what happens on the 10th :).
TPG and Telstra both are telling people (at least in Umina) to make sure to be home despite the work being done at the pillar.
Thanks Dazed, I think you've picked it. I just looked up the term "MDF" (Main Distribution Frame) and it must be related to that as I live in a Duplex. I have not seen an MDF anywhere in or on this property though. There are two separate phone lines entering the property if that makes any difference. Anyway I guess they just need to check if there is an MDF so we'll see what happens on the 10th :).
with a duplex there usually isn't a MDF.
Maybe nbn� have the duplex listed as only as a single property
The data nbn� have on a lot of Central Coast Properties seems totally up the creek
Getting very frustrated with connecting to NBN in Woy Woy. The service provider has cancelled the order twice! Rang NBNco yesterday and they said everything on their side is OK, even have the address as Woy Woy and not Umina (on the border WOYY:41) , said they don't use the mapping software that's on their website for location but the telco plans/maps! They have not received any requests form our service provider.... To top it off, our phone line now has the worst static, maybe it's too hard for the ISP at this busy time to bother with the harder cases.
iiNet has given up and told me to wait for NBNCo to fix it. I've logged an issue with NBNCo directly to try and sort this out. Given some of the other issues re: 2WOY07 I've read I'm not holding my breath.
Reply from NBN Co on my connection issue in 2WOY-07:
"We apologise for the inconvenience you're experiencing. Your address is within the serviceable footprint however there is further work that needs to be carried out in order to connect your address. Unfortunately, due to the multiple parties involved we are not provided with the exact details. We are however working as quickly as we can to resolve the situation."
i.e. We don't really know why you can't get connected and it is too complicated to investigate. Best cross your fingers and hope.
"We apologise for the inconvenience you're experiencing. Your address is within the serviceable footprint however there is further work that needs to be carried out in order to connect your address. Unfortunately, due to the multiple parties involved we are not provided with the exact details. We are however working as quickly as we can to resolve the situation."
Seems like RFS these days may just to make it look like they are "able to connect lots of premises" even though the on ground situation is entirely different
Are you over in "The Bays" area or in the main Woy Woy part of 2WOY-07?
Just wondering is Miami Ave Woy Woy in the Bay area?
Did they show up after 5PM? Don't leave us hanging! :)
Not so far, but LeChuck says they are still on the way. They can come any time tonight as far as I'm concerned, better than getting rescheduled to a later date and waiting again.
Still at mine, he will push you hard to go for a quick and easy install because he is running so late. I stood my ground and he's almost done.
At my place now. I'm not going to be fussy about how or where, just keen to get connected.
At my place now. I'm not going to be fussy about how or where, just keen to get connected.
He was so busy! He said he usually does The Entrance and a guy called in sick who was supposed to be doing our area.
He finished about 8.20pm after ducking down to the FDH as part of the test.
Thunderbirds are go! Have green light. Finally; someone pinch me, must be dreaming.
Now just have to work out how to connect new router, phones, EOP, WD TV Live and mum's medical alarm. Very keen to get into it but will wait until after they've watched that cooking show. They love it, ah well it takes all kinds.
He finished about 8.20pm
You're on TPG right kasi? Please do a speedtest and let us know the speed you're getting.
I must one of the unlucky ones in Point Clare... no one showed ???? and it's now Thursday @ 7 am. I did call Skymesh who obviously had not been informed. But said they would reschedule once NBNco had contacted them... so might be a week or two ????
I must one of the unlucky ones in Point Clare... no one showed ???? and it's now Thursday @ 7 am. I did call Skymesh who obviously had not been informed. But said they would reschedule once NBNco had contacted them... so might be a week or two ????
I'm guessing your appointment must have been scheduled after mine and kasi's and the guy just ran out of time. It doesn't seem fair that you had an appointment booked, and because they missed it, now you move to the back of the queue?? You should be rescheduled to first thing this morning. Good luck and let us know how you go
(PS it's worth the wait, flying along at 96 down and 38 up)
You're on TPG right kasi? Please do a speedtest and let us know the speed you're getting.
TPG speed here is abysmal. Not just peak time at 10.05pm last night but this morning at 8.12am too.
Was getting 13 down 33 up last night, but was using Asus RT-AC87U plus an old TP-Link router used as a switch in my room, so thought something may be awry with setup. This morning have reconfigured with NTD plugged straight into EOP and the TPG supplied Netcomm NF12 in my room. 19 down 33 up is a tiny bit better than last night but still appalling. So looks like using the TP-Link "switch" wasn't affecting anything. Wireless was turned off for all tests.
http://openspeedtest.com/results/1520577
http://openspeedtest.com/results/1526857
Didn't realise TPG sucked all night long, not only at evening peak. Silly me. Ah well at least fibre is finally installed and connection won't drop next time it rains.
Knew that TPG had a chance of horror which is why I didn't port PSTN number to them. Just didn't imagine the horror was unrelenting and didn't stop after evening peak.
There's a chance that TPG has misconfigured download speed I suppose or that my fibre or EOP is misbehaving. If it's TPG congestion only would expect a bit better after school starts, so I'll check again later today and also set up wireless to see if it's any different to EOP. Have a very long network cable somewhere, if I can find it and test direct from NTD to computer, it would eliminate EOP, wireless and router too as potential bottlenecks.
If no improvement will most likely be joining a few other 2GOS-07 people on SkyMesh next month. Just have to suck it up, pay the extra and cop peak/off peak quota. Hopefully then I'll also be flying along at 96 down and 36 up.
No sense being connected to fibre, paying for 100/40 and getting fast ADSL speeds. Shame on TPG, they can blame high CVC price all they want and sure it's partly to blame but 13 down is just ridiculous, an insult really.
I'm guessing your appointment must have been scheduled after mine and kasi's
We'll knock my socks off..!!!! NBNco have just rocked up to do the install ... 8:30 on the dot ????
19 down 33 up is a tiny bit better than last night but still appalling
The ping (21ms) is not the greatest for Fibre either. Often tests I have seen on here show a 1-3ms ping.
Probably not a problem for streaming or straight downloading/browsing, but I would imagine it is less than ideal for any serious gaming.
But I think something is wrong with that connection. Maybe the full speed is being capped along the way somewhere, as I have seen high download speeds on TPG, just often slows at peak time. The day time should be better than that.
We'll knock my socks off..!!!! NBNco have just rocked up to do the install
awesome... I'm also due for a morning install so hurry up will you?!?? ;)
2LJT-05 FTTP ... had my install booked for 1pm-5pm yesterday. Guy turns up at 11am and is finished by 12.30. On Internode 50/20 ... getting about 44/18 so pretty happy! Compared to 2.8/0.7 on ADSL it's brilliant
The ping (21ms) is not the greatest for Fibre either. Often tests I have seen on here show a 1-3ms ping.
21ms ping is only on openspeedtest.com. Used that one to please kerodean's request. Tests on beta.speetest.net show 3-5ms ping to Sydney servers.
awesome... I'm also due for a morning install so hurry up will you?!?? ;)
Ha ... finder is saying 6 people have been connected. Which part of 2GOS-07 are you ?
EDIT: Looks like everyone is in 2GOS-07-08: http://www.finder.com.au/nbn-
Which part of 2GOS-07 are you ?
I dunno which node I map into but I'm in Welwyn Grove.
Kasi.. Definitely whack in a cat-6 patch temporary to bypass the EOP connection and see how you go. From my experiences with EOP using TP-Link and other types of extenders their ping times and throughput are so variable it's as bad as fluctuating WiFi throughput... Even on a short local segment on same circuit.
I dunno which node I map into but I'm in Welwyn Grove.
Pretty sure you are 09. Have you had the knock on the door yet. I'm interested to see if the system is automated so it updates when you are activated.
awesome... I'm also due for a morning install so hurry up will you?!?? ;)
Well they finished in 1 hour 4 mins lol.. Actually onsite for 70 mins.. So pretty efficient.
Team of three, "box installer" has 3 to do now, maybe others. "Cable guys" are off to do a warehouse somewhere.
Once I have my desktop PC up and running after a rebuild I'll try and post stats.. This iPad is not the best lol
I'm on 2WOY-12, connected this morning with Internode, 50/20 Plan. Current speedtest result.
http://www.speedtest.
Well things are starting to turn sour. TPG just called to tell me my March 10th date is cancelled due to a lack of technicians on the ground. Wow � so and area goes RFS and they don't have enough techs to cover the sudden demand? Why does that not surprise me. She tried to re-book it for April 7th but that date disappeared off her screen before she could grab it. I asked why there needs to be a premises visit for a FTTN activation and she couldn't tell me but said she'd check with NBNCo and call back. So here I sit with no call back AND no activation date booked at all. Might be waiting til May at this rate.
I heard a rumour that NBNCo may be starting to make all FTTN activations include a visit to the premises just to ensure people know how to plug their modem into the wall socket or some other obvious thing. If that is true then it goes beyond ridiculous.
Umina Beach (WOY2-02-06)
I heard a rumour that NBNCo may be starting to make all FTTN activations include a visit to the premises just to ensure people know how to plug their modem into the wall socket or some other obvious thing. If that is true then it goes beyond ridiculous.
I think it is more to make sure that the correct pair has been jumpered.
Seems to have been lots of troubles over the different regions of connections supposedly cut over and either having nothing or still having their ADSL still working.
Guess that the Telstra records do not actually match what is on the ground.
Telstra records do not actually match what is on the ground.
Wow is that so, what a great surprise there. LOL
Replaced a TP-Link EOP with a Netgear one and speed has improved slightly. Found my long network cable but unfortunately it's faulty.
Now seems likely my complaining about TPG's poor performance was hasty and unfair. Had read of poor peak performance in another area and thought I was getting the same here.
Just checked the connection speed stats for the Netgear EOP devices and they are very slow. When I first got them they used to show speeds 3 or more times faster than now. They've either deteriorated with time or were slowed a lot when the old style wire fuses in the switchboard were replaced with RCBO safety switches last year. Being on a slow ADSL connection then I never noticed any difference.
Also one direction on EOP connection is now much slower than the other direction resulting in greatly reduced download speed and unaffected upload speed which mimics the symptoms of peak time congestion.
Will turn on wireless and check speed with a tablet, but not until the middle of the night or early morning because there's a lot of wireless interference here. I know wireless isn't a reliable way to check speed but until I can get another long network cable it's all I can do.
Want to get 2 network cables installed under the house. TV aerial installer said he could do it for $150 per cable. Suppose that is the going rate, $300 seems a bit high for 2 cables in the same place, but a registered cabler costs a bit it seems. There's very little room under the house to work so I guess it's not too bad. Have to wait a while anyway, dentist is about to ravage my wallet next week.
I heard a rumour that NBNCo may be starting to make all FTTN activations include a visit to the premises ...
I called iiNet today to check when my connection will be switched over (11th, Umina) and the CSR said I didn't have to be home (this guy was knowledgeable, knew about port locking with wrong modems etc).
I think it is more to make sure that the correct pair has been jumpered.
The iiNet CSR told the wrong jumpering has happened a number times since Telstra's records are not up to date.
edit: wording
I think it is more to make sure that the correct pair has been jumpered.
Seems to have been lots of troubles over the different regions of connections supposedly cut over and either having nothing or still having their ADSL still working.
Guess that the Telstra records do not actually match what is on the ground.
If the right pair was cutover then losing ADSL sync/dialtone would mean they have the right pair. Still doesn't explain why there would be no service.
If the wrong pair was jumpered wouldn't that affect someone else's phone line? Unless it was an used pair.
If the wrong pair was jumpered wouldn't that affect someone else's phone line? Unless it was an used pair.
yes to either case, so their could be 2 people reporting faults that were caused by "incorrect" jumpering
given that it is documented that a quite a few "quick fix" merchants will just move a service to a spare pair in the bundle at the pillar and then also move the incomer to that pair in the street junction outside the premises.
It is quite possible that the person then doing the FTTN jumpering would be placing the FTTN jumper onto the now unused pair, especially if the records were not updated.
At the pillar the pairs are only identified by positional numbering and type, not by actual service details
Hmmmm � 2GOS-07-10 � installation completed yesterday morning 11am. Technician says everything is fine. Fibre light is green on NTD. 7pm comes round � still no connection to RSP. Call RSP....
NBN states that they will have to get another appointment due to Passive Fibre Mismatch?? Anyone know what this is � cause the RSP doesn't.
Next appointment available � 21st March......
Fuming � I knew it couldn't be that easy
NBN states that they will have to get another appointment due to Passive Fibre Mismatch?? Anyone know what this is � cause the RSP doesn't.
sounds like your fibre and NTD are currently connected to say port 1 on a multiport when it should be on say port 6
or it maybe connected to the wrong splitter port at the FDH
Mmm.. found a thread match on PON mismatch, was very instructive on what can go wrong even with FTTP and why.. found the installer/fixer comments in there give some clarity as to why it can so easily go wrong.. /archive/2497905 .. while this may or may not help you Chapgu, and I do hope they fix you up sooner rather than later, it is a prime example of what can happen when an installer for another service can knock out an existing one. Good luck. Bluey.
Alright fess up, who's hogging my techie in 2GOS-07 damnit xD
Malcolm Turnbull is visiting the coast today to make a special NBN announcement ... anyone know what that's about?
Malcolm Turnbull is visiting the coast today to make a special NBN announcement ... anyone know what that's about?
That Woy Woy can connect to the NBN.. And 'Mitch from Woy Woy' is really happy with his FTTN NBN Connection. He can now "Multi task", listening to Spotify, watching Netflix and Download a movie at the same time!!! AMAZING!
Also noted that they're speeding up the rollout, of slow internet across the nation.. But ignoring complaints and slow speeds/congestion on the network.
That Woy Woy can connect to the NBN.. And 'Mitch from Woy Woy' is really happy with his FTTN NBN Connection.
Wrong. The announcement is: "Migs is leaving my electorate and moving to Tascott. I am here to ensure that on arrival he has FTTP all good to go."
Dammit! I was close..
No, I was being serious.
http://www.malcolmturnbull.c
Connected to internode at Umina Beach speedtest result
Mmm.. found a thread match on PON mismatch, was very instructive on what can go wrong even with FTTP and why.. found the installer/fixer comments in there give some clarity as to why it can so easily go wrong.. /archive/2497905 .. while this may or may not help you Chapgu, and I do hope they fix you up sooner rather than later, it is a prime example of what can happen when an installer for another service can knock out an existing one. Good luck. Bluey.
Thanks Bluey. I guess what really p****s me off is that it is in their system as an incomplete install, rather than a problem with an existing service. I have to wait 3 weeks for another "install" appointment, rather than a "next couple of days" repair to an existing service. Oh well I guess I waited 12 months since the grey box was put on the outside of my house, whats another 3 weeks....
Got a parcel today. Need to collect it at the post office as I was at work when they tried to deliver.
I wonder if this is my new NBN modem ?
Once I have the modem I'll plug it in and see if my phone line is good. The guy who rented before me treated the place like an ashtray and there was a rather serious insect infestation in the house. Thousands of these tiny bugs managed to destroy the circuit boards in a handset that the previous renter had. Hope they didn't feck up the copper line wiring. Probably not but I guess I'll eventually find out anyway.
Nearly four years after I started this thread I am finally connected to the NBN as it stands today in Woy Woy. I ordered a 25/5 service due to my distance from the node. Obligatory speedtest result:
http://www.speedtest.net/my-result/5138331856
Modem is syncing at 28000/6400. Attainable rate is 40735/11872. This is from a Netcomm NF10W. The Internode supplied TG-1 has a higher downstream attainable (~53000) but due to it not having a bridge mode I am leaving that as a backup (I have my own router I want to continue using). I will be switching to a 50/20 plan to take advantage of the extra download speed.
I estimate that I am 900m from the node with the pillar a further 20m from that. I asked the tech. that just came and connected me if he was able to tell me the length of my pair but he did not know. He said the reason I couldn't connect is because whoever connected my pair did not check that it was actually jumpered to the node, which it wasn't.
Congrats to all those in 2GOS-07 who are now having their FTTP go live. Good luck to every else getting connected. I hope you are much closer to a node than I am and that your ISP has purchased plenty CVC capacity :)
Attainable rate is 40735/11872. This is from a Netcomm NF10W. The Internode supplied TG-1 has a higher downstream attainable (~53000) ...
I estimate that I am 900m from the node with the pillar a further 20m from that.
That sounds like an amazing result for that distance.
Are you sure there is not a closer node (or do you have gold plated copper?)
That sounds like an amazing result for that distance.
Are you sure there is not a closer node (or do you have gold plated copper?)
I wasn't expecting it to sync that fast either. I'm just going off the info on jxeeno's website. I guess there could be a closer one but I don't know where it is.
2GOS-07, All hooked up ready to go, confirmed with SkyMesh, told I can start using the service in 6-8 hours.
Was hoping to jump straight in as install finished a couple hours ago, but to my techie ignorance there's more to it than that. I'm officially abandoning 0.8 down Dodo for a hopeful 96 down SkyMesh. Hallelujah!
Waiting on an Ethernet cable to route my router to desired location so till Mon-Tues i'll be on wifi.
Will post speedtest then.
Good luck all with your NBN ventures!
Edit : speedtest on mobile wifi http://www.speedtest.net/my-result/a/1780295830
Too excited to not share wifi results haha.
Amazing.
Anyone in 2GOS-07 up and running on TPG yet? I'm seeing all these positive skymesh results and although I havent even been connected with TPG yet (waiting on the install in 2 weeks) I'm starting to wish I'd gone with skymesh
So whatever was wrong with the speeds in Woy Woy (on iiNet) has magically corrected itself. 2.6 mb/s constant for the last 15 mins in peak hour
Connected to internode at Umina Beach speedtest result
nice result about the same as nbn� were getting at their "shop front" test site
Hmmm :( I'm getting a little passed off here.!! But think it maybe my fault :(
I have a Billion 7800VDOX modem/router and connecting the EWan port to NBN i find the modem locks up at least twice a day. PC's show they are connected to the router (both wired and wireless) and show internet unavailable. However I can't then connect to the Billion using its IP address. I have to hard boot the Billion and all works fine.
Also I getting really bad speeds with ookla showing 14 Mbps. This was yesterday and called Skymesh support who called me back some 4-5 hours later. We did another ookla speed test and was around 78 Mbps and peaked at 91Mbps.. but this morning after a Billion reboot (locked up overnight) I'm back at 14 Mbps.
I'll try again once I'm up and try the speed test with and without the Billion and see if it makes a difference.
Does it have the latest firmware installed?
I believe so : 2.32e.RC3 and can't see on the Billion site with anything later..
Edited to add Stats below.
With PC connected directly to NBN
Ookla NetGauge Result
http://speedtest.skymesh.com.au/
Saturday, 5 March 2016 07:42+10
Server: Sydney
Down: 95.4 Mbps
Up: 38.1 Mbps
Latency: 3 ms
Details:
- SkyMesh nbn Fibre (100/40 Mbps)
- Gosford CSA
- Gosford POI
- Flash 20.0.0
- Chrome 49.0.2623
- Windows 7
Via Billion Router:
Ookla NetGauge Result
http://speedtest.skymesh.com.au/
Saturday, 5 March 2016 07:45+10
Server: Sydney
Down: 15.7 Mbps
Up: 0.5 Mbps
Latency: 3 ms
Details:
- SkyMesh nbn Fibre (100/40 Mbps)
- Gosford CSA
- Gosford POI
- Flash 20.0.0
- Chrome 49.0.2623
- Windows 7
and Via WiFi to Billion
Well can't do this as it says no internet access, yet "Network and Sharing Centre" says there is ... Also had to switch back to wired to post this
Well can't do this as it says no internet access, yet "Network and Sharing Centre" says there is ... Also had to switch back to wired to post this
how old is the Billion?
do you have a spare power supply that will work on the billion? in current (bigger is ok), voltage, ac or dc, and correct plug polarity?
Oh have you tried a different ethernet cable between the billion and the NTD?
Mod Note;
BigWozza, as this is not related to the rollout (thread topic), please start a new thread in say /forum/82 to help diagnose your router issues.
BigWozza, as this is not related to the rollout (thread topic), please start a new thread in say /forum/82 to help diagnose your router issues.
All good � fixed (new router) no more on this subject � back on topic :)
Less then 48 hours until my NTD install. Got my router from TPG (Netcomm N300 NF12). Does anyone have experience with this hardware? I've heard the Wifi is terrible, but the router itself isn't too bad. Was thinking of purchasing a small form factor PC with dual Gigagit ethernet, and running pfSense on it.
Connected to internode at Umina Beach speedtest result
http://www.speedtest.net/my-result/5138186399
Glad to hear connections are still continuing in my area :). Nice speeds too! Just out of interest when did you order your service? I ordered through TPG on Feb 19th, got a March 10 connection date which has now been cancelled and I don't even have another install date yet (pretty peeved at TPG for not even getting back to me with a date yet).
Nice speeds too! Just out of interest when did you order your service?
Got connected on the 22/2 but it was originally booked for the 15/2 and was cancelled due to lack of technicians
Have an FTTN install date on the 26th...
Though given that my ADSL2 was running at 0.09Mbps down and 0.06Mbps up for most of today, I'm not sure if I should even bother staying with them any longer.
Sounds like the best option would be to tell Optus to jump in a hole and go elsewhere. Might have to have a chat with the TIO.
Install date is today, hopefully they won't be upset that we've got a team of roofers replacing our roof today. Will let you guys know how it transpires (I think I saw someone else with an install time in the same 1-5PM window today for 2LJJT-05).
I heard a rumour that NBNCo may be starting to make all FTTN activations include a visit to the premises just to ensure people know how to plug their modem into the wall socket or some other obvious thing. If that is true then it goes beyond ridiculous.
My neighbour just got connected today at WOYY:122 with exactly the same problem I had 3 weeks ago: the pair was not jumpered correctly in the node. Took the contractor only 5 minutes of his time (same like when they came over to fix my connection). He also mentioned that most of us here will require a tech to come out just to do that (hence the 'required visit' although they actually don't have to be physically in the house') and that there is no communication between contractors so they always start from square one in fixing the issue (not to mention TPG who keep on thinking that our modems in our neighbourhood are faulty � but I can't blame them).
I got my civil works for my FttP install done today in 2GOS-07.
PCD now installed.
NTD install due Thursday AM.
I can see the light at the end of this long long tunnel.
when are you due to be cut over?
Friday the 18th. NBNCo is supposed to come on to the site so I'll have to be home that day.
I'm on FTTN so I presume they will visit to confirm that it's connected and working. I think all the work is done outside the home.
Friday the 18th. NBNCo is supposed to come on to the site so I'll have to be home that day.
I have an appointment on 18th as well in Tascott for FttH ... but I am going to have to cancel as I just can't be home that day. :/
I have an appointment on 18th as well in Tascott for FttH ... but I am going to have to cancel as I just can't be home that day. :/
do you have anyone over 18 you can nominate as your representative?
If so, you could draw a plan and give them a list of instructions.
Just a thought
2-GOS-07 install w/TPG today, hopefully be on by the time i get home from work!
Had FTTN connected yesterday in Umina. All work is done at the node, but techie had to do tests inside at main phone point and can't sign off the job and activate the service without successfully completing the tests.
Had FTTN connected yesterday in Umina. All work is done at the node, but techie had to do tests inside at main phone point and can't sign off the job and activate the service without successfully completing the tests.
who was your RSP?
do you have anyone over 18 you can nominate as your representative?
If so, you could draw a plan and give them a list of instructions.
Just a thought
I was considering getting the father-in-law to pop by but that would leave me owing him a favour.
Will see what comes through as an alternative date. Skymesh have been pretty good. Signed up just before 9:00 yesterday and they had the email to me confirming 18th before 4pm same day.
Still waiting for NBN to update me or the service portal with when they will send someone (2-gos-07) fix the busted fibre out the front. Apparently they said on Thursday last week that they'd update within 24hrs and finally did today to say they are attempting to contact the right people to fix it.
Skymesh have been chasing NBN for a date and have now been given 16th March. Shame they're just trying to push new installs out instead of fixing those that have been stuffed up :( Pretty disappointing but I know it's unfortunately common for them as well. So much for "it shouldn't be a drama or take long" from the NTD installer.
I've nothing but good things to say about my dealings with Skymesh staff both here and over the phone in trying to get a resolution organised.
who was your RSP?
TPG
who was your RSP?
TPG
thanks, just was wondering if this was being a general thing or a "Telstra special" deal that they seem to, on occasions, provide with some FTTN connections
thanks, just was wondering if this was being a general thing or a "Telstra special" deal that they seem to, on occasions, provide with some FTTN connections
An intriguing question.
Wonder what the magick formula is concerning home visit ... yeah or nay?
Possible criteria ... "is there a current working service at the premise"?
Wonder what the magick formula is concerning home visit ... yeah or nay?
- is this person a "high value" customer? yes- home visit, no- see 2)
- is this person a Local Councillor or a politician or a Candidate? yes- home visit no- see 3)
- does this person have the same surname as 1) or 2) above? yes- home visit -no then no home visit
Due to get the NBN installed next week most likely with an aerial install. Just wondering, do they run the cable under a verandah to the side of a house like this: http://i.imgur.com/1rw5U7g.jpg or do they only do straight diagonal lead-ins?
Due to get the NBN installed next week
is it FTTN or FTTP
if FTTN then there will be no change
if it is FTTP they will have to run the fibre to an external PCD/Utility Box and from there to the NTD location inside the premises
I have an appointment on 18th as well in Tascott for FttH ... but I am going to have to cancel as I just can't be home that day. :/
Sent in a request this morning to change date. Confirmed a few hours ago for 22nd.
is this person a "high value" customer? yes- home visit, no- see 2)
is this person a Local Councillor or a politician or a Candidate? yes- home visit no- see 3)
does this person have the same surname as 1) or 2) above? yes- home visit -no then no home visit
Jokes aside, NBN co confirmed via the phone a couple days ago when confirming the appointment, and the techie who came yesterday said my job was marked high priority due to the previous appointment they cancelled. No idea if they were blowing smoke or not, but it's a plausible factor.
is it FTTN or FTTP
I'm in 2GOS-07 and I believe it is FTTP. I'm hoping they can run the outside line to the right side of the house and have the cable run from the right side under the verandah to the left side.
job was marked high priority due to the previous appointment they cancelled. No idea if they were blowing smoke or not, but it's a plausible factor.
Yes, if they don't get to you on a day the RSP requests an expedited appointment.
I'm in 2GOS-07 and I believe it is FTTP. I'm hoping they can run the outside line to the right side of the house and have the cable run from the right side under the verandah to the left side.
I am guessing they will follow the existing copper phone line onto the building and mount the pcd/utility box somewhere near this, maybe even up at eave height,
you then have 40 metres of fibre to your preferred location, it can be run in the roof space or under the premises
you then have 40 metres of fibre to your preferred location
Thats great to know thanks!
2GOS-07 FTTP in Point Clare now live on TPG. Reportedly 81.2mbps down 35.6mbps up but will check properly tonight.
Whats the site you guys use to benchmark your results?
Alright in that case, over wi-fi.
Test Date: 8 Mar 2016 4:11 PM
Download: 81.29 Mbps
Upload: 35.86 Mbps
Ping: 3 ms
Connection Type: Wi-Fi
Server: Sydney
You'll get a better result if you do the speed test with a wired connection.
Yeah for sure, don't have anything in the house on Ethernet anymore so won't be able to provide those numbers.
Still very good speeds though, that's the main thing.
Finally am scheduled for today AM at Tascott off 2GOS-07-05. No exact time as yet but have been SMS'd will be advised 30mins before installer due. Will post stats over Ethernet once done. Anyone else due today? Bluey.
2GOS-07 FTTP Arial Install in Glenrock Parade Koolewong
My neighbour was supposed to get an install yesterday via Optus. Only partly happened. PCD on wall but no fibre running from pole.
I complained to Optus as I had an order from them but no install date. Called up Optus and my order had fallen into a hole. Sales rep said that often happens with online orders but she could only create a new order. So I should be installed on 23rd March.
I just wonder whether I will get the 'sign up on line offer' of free install.
Anyone in 2GOS-07 got an arial install completed yet?
Anyone else due today? Bluey.
Wobberley was booked today I think.
I just wonder whether I will get the 'sign up on line offer' of free install.
Have I missed something or do you get charged if you they run a line from a pole ?
Has anyone else in 2GOS07 signed up with Optus (or another provider) and taken their phone number with them?
My parents have an install tomorrow, I'd prefer they didnt have to use the crappy Optus-provided wireless router. Does the phone line plug into the provided wireless router (ie VOIP) or does it plug into the NBN modem on the wall? I think it is the NBN modem but would like confirmation
Wobberley was booked today I think.
I postponed till next Friday so I could get an electircian to put in a grove enclosure and gpo before hand.
My parents have an install tomorrow, I'd prefer they didnt have to use the crappy Optus-provided wireless router. Does the phone line plug into the provided wireless router (ie VOIP) or does it plug into the NBN modem on the wall? I think it is the NBN modem but would like confirmation
Tested this last night with TPG/FTTN. Normal phone plugs into provided modem.
I previously had NBN in an apartment building and ISP at the time (harbourisp) provided VOIP phone which plugged in via ethernet, so assumed same would be for TPG, but that's not the case.
Have I missed something or do you get charged if you they run a line from a pole ?
it is currently free, but if you were to wait till after the 18 month transition period to decide to connect, then it may be chargeable
After several cancellations due to "technical difficulties" finally have a confirmation of NBN install in Warramunga Cl Woy Woy on Friday morning. Email states porting of phone number will take 1 to 5 working days after install but can make outgoing calls after install. Fingers crossed!
Anyone else due today? Bluey.
I'm due this morning as well in Point Clare. No indication from NBN as to what time. I was wondering how many installers they have working in an area?
Getting anxious!
I'm also booked in for activation and technician visit this morning in Umina Beach (FTTN). No sign of anything yet � ADSL still working.
From what I could gather it might only be one or two crews since the start of the 2GOS-07 rfs rollouts.. With one guy pulled from The Entrance FTTP rollout when guy called in sick here. Bit hard to tell level of parallelism they have and I would guess depends on demand v. Supply for bookings. Seeing as I am already hearing late April dates for some connections (and no idea if they are pit or pole based offhand).. Then assuming an 8am-6pm day plus sometimes more.. Average 10hr day.. Say a mix of 3 quick 30min jobs.. 5 med 1hr jobs.. 6.5hrs.. Plus a 1.5hr harder job.. 8hrs.. Plus prob 2hrs traveling within to jobs.. So maybe 9 premises a day ? Best guess.. So hang in there.. Let me know once you've got your 30min SMS alert.. :-) or he turns up..
Email states porting of phone number will take 1 to 5 working days after install but can make outgoing calls after install. Fingers crossed!
might pay then to see if you can divert the phone to your mobile till it is ported over
or he turns up..
He's here! Held up in Sydney with a meeting. Said it will only take 20 minutes or so and since I'm closer to west Gosford I was first so he's on his way. Hold tight!
Has anyone else been told they have to buy conduit for the fiber under the house by their installer? My parents were told to go and buy some so he could come back and finish it. He said they are no longer allowed to install through the roof, it has to be under the house
Anyone, please correct me if I'm wrong. My understanding is they supply everything required up to and including the NTD. I'd call NBNco to see what they have to say about it. Sounds like the installer is doing the dodgy on them.
Anyone, please correct me if I'm wrong.
It seems that at least one installer is not using any equipment or material other than the fibre and the NTD.
Whether this is a direction from the prime or just a decision made to maximise income per job, I guess, we will never know
But it seems that end users are getting well and truly short changed.
If you feel you are your relatives are getting short changed on these installs please complain to nbn� and request supervisor come and check it out
Thanks for the feed back. They spoke to their case manager who said what the installer did was fine. Meanwhile they've had their install cancelled and put back 2 more weeks
NBN FTTP install at my parent's place in Koolewong today, installer would have been happy as Dad wanted the NTD on the other side of the wall, done in 20 minutes.
Optus are useless, even though they are the ones who scheduled the NBN install for the 10th they have the router delivery planned for the 14th and after a few calls I discovered the activation on their end was scheduled for the 11th. Finally up and running with a wireless router I set up for him on 25/5.
Same for us in Robson Close, Point Clare. Everything and everyone told us that it's available now. Installers came on Wednesday and installed the outside/inside boxes, then told us there's no infrastructure in place to complete the process. Rang Telstra and was told it would be "around 6 weeks" before they could even tell us when they would know when it would be finished. So close, so far away! Suffering with 850kb-1.5mb p/s downloads for the last 6 years on Telstra's super-fast adsl2+ plan. Mighty frustrating.
2GOS07: We have our Arial install done as far as the PCD a couple weeks ahead of Optus schedule.
It took 3 visits to get the neighbours arial install to the PCD. On the second visit the wife suggested to the installer that he could do ours at the same time as it was within 4 meters of the neighbours. Any chance that this direct approach worked?
It was a pleasent suprise when I was checking the neighbours PCD to turn around and see one on our wall as well!
The installer was 'waiting for parts' on the second visit when the wife talked to him.
Now for the in house NTD.
What do we think of this aerial install in LJT-05? Installer did this a week from booking which is good, but is lack of conduit a problem?
https://drive.google.com/fil
NTD is booked for Monday, hoping I can get it installed on an internal wall in the garage. Hole drilled in the noggin ready to go.
Yes.. I got same story from the installer on Wed when mine connected in Tascott re conduit run. After some chat he informed me he's been doing NBN work various roles for 4 years starting with pit remediation. Guess his method is no job average above 45mins and his aim is 9 a day. Some installers just starting out he says doing 3 a day. From what I saw his process is bore thru wall/footplate from inside mount point..drop fibre thru.. Pickup fibre from outside with rod and hook.. Thread thru to PCD pickup point.. Run flex conduit thru brickwork etc from PCD with bore thru as needed.. Thread fibre thru flex.. Strip and add connector and match into PCD fibre.. Close box and then head to FDH to patch and activate. My only concern is underfloor vermin over time on that white jacketed fibre from NTD to PCD prior the flex. I will have a look at mine and see if suspended or in the dirt. Worst case is if you have concerns use spiral jacket the exposed part. I have seen rats have a go at cat5 cable in an eave before but not phone cable size but am sure they will eat anything if hungry enough.
I got to the promised land after all these years.
Oh sweet joy....
http://www.speedtest.net/result/5157926380.png
I am gonna go light a fire for my old ADSL modem now.
Has anyone had their FTTN installed with an existing adsl central filter in the house ?
I've ordered my install but just interested to know if i should organise to get the central filter removed first, or if i'll just be able to connect the nbn modem to the phone line of the central filter and happy days?
NBN install today in Woy Woy FTTN on 25/5 plan.
On ADSL had 65-30ms ping, 1 to 2 Mbps down and 0.5 up. Now VDSL 65-27ms ping, 12.6 to 14Mbps down and 4 up. This is via wifi router.
Phone ported and working except when using internet, get lots of static and can't hear each other. I assume this is not normal and need to contact ISP.
FTTN installed at Empire Bay today using Telstra Gateway Max as supplied by Telstra .Ping 11ms dl 23.88 upld 4.87 on 25/5 plan. Had no phone line because it has to be switched over on Telstra's system to NBN service after two hours on my mobile I finally got thru to someone in activations who knew what he was doing and got it sorted. Pretty happy now will see how long that lasts !!!
FTTP Berkeley Vale
Ookla NetGauge Result
http://speedtest.skymesh.com.au/
Saturday, 12 March 2016 04:15+10
Server: Sydney
Down: 95.2 Mbps
Up: 38.0 Mbps
Latency: 4 ms
Details:
- SkyMesh nbn Fibre (100/40 Mbps)
- Berkeley Vale CSA
- Berkeley Vale POI
- Flash 21.0.0
- Firefox 44.0
- Windows 7
NTD install was quick and easy
Skymesh activation was super fast and customer support is off the charts.
I had my install yesterday, while at work got a message saying the NBN connection is ready to be used, get home and my ADSL is still working, no FTTN connection :-(
Customer service said it was working, looks like they jumpered the wrong connection.
I need to call to back Monday as the iiNet specialist team doesn't work today.
(2WOY-01)
I had the same problem bob. My ADSL stopped working two days after my install date but the FTTN connection did not start. It took NBN two days to acknowledge the problem and three more days to send a tech.
Got some info off the modem today FTTN Woy Woy, it has the down attenuation at 31dB. This seems large as we are about 1km from the node. Plugging this figure into a DSL calculator gives distance is 2.2km giving max download of 14.5Mbps which is about what we are getting. Could this be due to bad wire / connection or does it sound about right.
Hi Rexy65,
My connection at Warranunga is scheduled for 24 March. I got several issues with TPG and decided to go with Exetel to try. Signed for 12/1 as currently does not need high speed. Will update with stats after connection.
Attention to Aquire a FTTN Woy Woy � randomly chose Optus as they were the cheapest provider. I still have an active adsl2+ service with spintel (who are fantastic � they just don't offer nbn at my exchange), I ran this by 4 different support techs who said it was ok and that this will automatically cut off once the NBN service is activated.
NBN appointment date was initially 4th of March, but this was never booked/installer never completed the job. Can't get Optus to give me the info about what happened.
Rang Optus and was assigned the 21st of March, disappointing but as I still have an active adsl2+ connection not a big deal.
On the 10th of March I was sent an SMS stating that my NBN connection appointment was on the 9th of March and that I needed to be home for said appointment (!!!????). I was not home on this day and am also unable to retrospectively change my location on that day, primarily due to time travel not being available to me. I was surprised when 20 mins after receiving the sms my nbn connection was listed as ready but not active, I rang support and they mentioned that simply plugging in the Optus modem (in the mail) would make the service active. I was overcome with Joy.
Upon plugging the modem in it simply picks up the adsl2+ Service I have with spintel and does not authenticate with the credentials supplied, well I certainly haven't herped so much that I derped in a long time so I called Optus support in Mumbai. After explaining that I've power cycled 5 times, factory reset the modem 5 times and double checked my credentials, I had to power cycle my modem again, reset my modem again and double check the credentials again � except I had to explain what the status lights were doing to Kevin which was fun. Eventually with enough prompting Kevin came to the conclusion that perhaps something is not quite right and that he will 'escalate' � I work in software support and you only throw this puppy around if you mean business, I'm excited to see what happens next but in reality it's all just an experiment for me now � I have an adsl2+ 16d something up so I can access all of the 'streaming' services that i need with acceptable quality.
I've been lurking a bit lately and I mis say It's tricky as a consumer working out where the fault lies, but I'm 90% certain it's not with Optus. In a past life I used to roof tile with a brother in law during Uni break and I recall a couple of the good 'ole boys talking about getting their 'ticket' to install the 'NBN and the fibre what's in cables and that' � this worries me. Id like to hope that NBN co has some sort of HR/recruitment policy in place to ensure a minimum standard with their contractors, but it's probably contractors contracting to contractors contracting to contractors. This being said I don't think Optus could organise disco bikkies at a sound wave festival, but I digress.....
Tldr � Optus FTTN 2/10 would not do again.
I've been lurking a bit lately and I mis say It's tricky as a consumer working out where the fault lies, but I'm 90% certain it's not with Optus.
no, it isn't,
your line has actually not be cut over, either nbn� techs cut over
- your spare pair,
- some other unused pair,
- or there is someone else now with an unusable phone and/or ADSL service because their pair was cut over instead of yours
Had an installation appointment with TPG for today between 8am-12. No show, so I called TPG who said apparently the nbn has a 'fault' in this area (2GOS-07-03 Tascott) and is delayed until further notice. I got excited when the guys installed the cables on the house last week. Guess I'm in for another indefinite wait
Has anyone had their FTTN installed with an existing adsl central filter in the house ?
I've ordered my install but just interested to know if i should organise to get the central filter removed first, or if i'll just be able to connect the nbn modem to the phone line of the central filter and happy days?
It filters the wrong frequencies for VDSL so best to get it removed.
There are VDSL equivalents (but these are effectively pointless with any POTS pass-thru cut off in 18 months).
� http://www.mwave.com.au/produ
Best way is direct copper to your first point � put the modem in that spot, and then reuse any existing wiring for telephone handsets only via VOIP.
2GOS-07 FTTP
Well after waiting for so long, 3 NBN techs showed up this afternoon and left 1 hour later after completing their job. My father (who was available for the install) said that they really were no fuss. I arrived home and it was an easy switch over from Exetel ADSL to Exetel NBN, taking about 5 mins.
Very Happy.
(2GOS-07-03 Tascott) and is delayed until further notice. I got excited when the guys installed the cables on the house last week. Guess I'm in for another indefinite wait
Is 07-03 at the North end of Tascott where they were working Sat afternoon.
I must say, all of the black sphagetti criss-crossing from pole to pole and into houses at all dilfferent heights is starting to make the place look like Hanoi.
Hi Pedrov,
I realized that for CC thread Exetel is kind of taboo and everyone afraid of them. However, in Newcastle NBN rollout tread some people chose Exetel and quite happy.
I am former Exetel ADSL user and moved to them after fact that TPG failed to fix slow connection issue several years ago. Exetel is not so bad, just you must understand their weakness. Taking in account that my ADSL was 1.5M I did not expect better from other providers too
Now I ordered NBN from Exetel after TPG failed to lodge my application. I spend half hour on phone with TPG and submitted application however after no any response from them, called and learned TPG refused accept fact that I submitted anything with them. Also Exetel sales team told me that they working with NBN directly, not via Optus. Not sure if it is true, but they are slow to make new connection, it is fact.
Exetel has best suitable plan for me. Again taking in account distance to node, I do not expect good connection and do not want to pay twice for same speed that FTTP gets or other people with short distance to node.
Actually it is another question related to price/speed. Why I should get almost half speed from FTTN in comparsion to FTTP while paying same amount of money? I am same taxpayer and want to be on FTTP also. If they can't provide it to me, then price for FTTN should be lower taking in account lower cost of rollout.
FTTN due to be set up at my place tomorrow in the 2WOY-11 area, does anyone know if the rain typically delays this process? It's looking pretty wet around the area today and I'm set to work at home tomorrow as the confirmation email said someone needed to be at the premises.
Will hopefully update with some speedtests tomorrow afternoon!
I am same taxpayer and want to be on FTTP also. If they can't provide it to me, then price for FTTN should be lower taking in account lower cost of rollout.
Ha. It doesn't work like that. That would be like saying you want to use gas but there is no gas line to your house so you want a cheaper price on your electricity.
Ha. It doesn't work like that. That would be like saying you want to use gas but there is no gas line to your house so you want a cheaper price on your electricity.
It is a little bit different. NBNCo wants keep price of rollout low for Woy Woy and surround areas due lower density and for that reason wants to utilize existing copper lines.
But in that case we all get slower connection for same price.
Gas is different as it is not government initiative to connect each house with gas. Moreover I can use electric cooker instead of gas but with NBNCo I could not use existing service after some time as it will be replaced by FTT*
But yes I want to use cheaper electricity as gas is not available for my hourse :) but it is available in my area just provider do not want extend it everywhere.
Gas is different as it is not government initiative to connect each house with gas.
No, but it is usually some entity's initiative to connect gas to a particular area. Then the retail provider sets the price you pay for your gas. That is the same with nbn co � they put some form of the infrastructure but the RSP's set the prices.
Moreover I can use electric cooker instead of gas but with NBNCo I could not use existing service after some time as it will be replaced by FTT*
You can still use your wireless hotspot.
... and on that note, I literally just now got a text from nbn co asking if I would be at home for my FTTH installation on Tuesday.
Is 07-03 at the North end of Tascott where they were working Sat afternoon.
It covers a wide area, I'm in the Sandstone Cres area, they have been connecting houses down the street for the past few weeks (starting from the top of Indra Road). I'm wondering if maybe the 'fault' is the fact that they need to connect all the houses from the top of the street down to the main node box before its 'live' and able to be connected?
I'm in the Sandstone Cres area, they have been connecting houses down the street for the past few weeks (starting from the top of Indra Road).
Ok, gotcha. I am up that private road at the bottom of Indra but the address is Sublime Point road so I assume they will run a cable up from there. Will let you know on Tuesday if anything gets turned on.
That is the same with nbn co � they put some form of the infrastructure but the RSP's set the prices.
FTTN is slower than FTTP as per design. Most of us wont see difference at all as running at full speed all the time is not easy tasks. But still FTTP might use more network especially during peak time than FTTP and will be more expensive for RSP.
I know that RSP can't force user to use either N or P, but it is possible for goverment to make kind of regulation to keep prices for FTTN lower due lower network utilization.
Of course it wont happen.
Will let you know on Tuesday if anything gets turned on.
Have you booked an installation with an ISP? I booked with TPG at the beginning of the month and they said they'd come on the 14th to install the inside part of the NBN box. They didn't call or let me know and didnt turn up so I rang them and they said that this area has a 'fault' and will 'let us know by the end of the month' what happening. Hoping this is an NBN thing and not a TPG thing. Kind of wishing I'd gone with Skymesh if so
I know that RSP can't force user to use either N or P, but it is possible for goverment to make kind of regulation to keep prices for FTTN lower due lower network utilization.
Of course it wont happen.
each NBN technology is supposed to be sold, at the wholesale level, to RSPs at the same price at the same speed teir
Thanks buddy, I'll get it sorted before the install date then.
I booked with TPG at the beginning of the month and they said they'd come on the 14th to install the inside part of the NBN box. They didn't call or let me know and didnt turn up so I rang them and they said that this area has a 'fault' and will 'let us know by the end of the month' what happening. Hoping this is an NBN thing and not a TPG thing
Ok, the installer is the NBN's installer or their contractor, not the RSP (in your case TPG). TPG just made the appointment.
Something in the area has changed in the last week though. Finder was saying my address was serviceable about 10 days ago now it has changed to "not (yet) serviceable".
Skymesh emailed this to me on 7 March:
nbn co has advised us that your premises is serviceable by nbn� Fibre. However, the nbn�
connection box hasn�t been installed inside your premises yet. The
optic fibre cable may also need to be installed between the street and
the nbn� utility box on the outside of your premises.
So it has gone from serviceable to not yet serviceable.
So it has gone from serviceable to not yet serviceable.
Ah I see, last week the guys installed the box outside our house (running the fibre from the pole to our house) and they told me as they were testing it that "you'll be able to call an ISP next week to get an appointment". Guess something's gone wrong along the way though
realized that for CC thread Exetel is kind of taboo and everyone afraid of them. However, in Newcastle NBN rollout tread some people chose Exetel and quite happy.
The issue with the super cheap providers, is the risk of reduced throughput. Sure, the sync speed will be roughly the same, but often the network quality is the piece that is sacrificed to give those low prices.
For general browsing and emails, most cheapy RSP's will be fine. For anything too much more, the cracks often surface.
Personally, I waited far too long with sub par broadband (ADSL) to let a poorly provsioned RSP network be my limiting factor. It would be like putting retread tyres on a Ferrari.
Time to look for a new provider!
I'm over the hill at Daleys Point. Interested to hear your options / choice. I'm gonna try to find a provider later tonight.
Canton Beach here, took 3 NBN visits but the third guy finally got it hooked up.
http://www.speedtest.net/result/5173424798.png
took 3 NBN visits but the third guy finally got it hooked up.
Good news!
Any idea of what the issues were?
VisionStream are now in Narara
Let the crappy NBN rollout commence
VisionStream are now in Narara
Let the crappy NBN rollout commence
Would that be 2NAA-03?
Would that be 2NAA-03?
Yep, they were in Carrington Street
20 people + and many trucks
@Wahroonga Farm
He did explain to me but he may as well have been talking Chinese to someone like me, I'm afraid.
(Edit, sorry for not directing quoting you properly)
I have found the node for 2WOY-13-12 in Koolewong which is part of WOYY:46 which now has been spilt across 2 FTTP and one FTTN areas , they have installed a Micronode to feed the 44 premises.
I am part of the lucky "44 premesis" (2WOY-13-12). I have been told by several RSP's that I cannot order a service despite the fact that the NBN coverage checker lists my address as RFS.
After running several RSP coverage checkers it has become apparent that you cannot order a service in 2WOY-13-12.
Our Optus Home Wireless Broadband service has been solid and halved our bill but it would be nice to have some more data to play with. Does anyone know what is happening with 2WOY-13-12?!
Does anyone know what is happening with 2WOY-13-12?!
All I know from checking out the copper topography is that any connections to put premises onto that Node will need to take place at the pole mounted enclosure "over the road" from the node and not at the pillar which is north of Koolewong Station, so they will need different Techs than they are currently using, they will need ones with ladders and permits to access Ausgrid poles, and they may also need traffic management.
gotta love it, declare an ADA serviceable but no-one can connect, all to talk up the numbers I fear
gotta love it, declare an ADA serviceable but no-one can connect, all to talk up the numbers I fear
Thanks for the info @Dazed and Confused.
Yes I love it that they are working off the existing exchange boundaries. You know the exchange boundaries that have prevented us from obtaining an ADSL connection and more recently an FTTP connection. It is beyond me why they did not just extend 2GOS-07 to include 2WOY-13-11 and 2WOY-13-12...
It is beyond me why they did not just extend 2GOS-07 to include 2WOY-13-11 and 2WOY-13-12...
I just checked out adsl2exchanges and it appears that the WOYY exchange extends all the way to Koolewong Foreshore Reserve. So they did extend 2GOS-07 and left off 2WOY-13-11 and 2WOY-13-12. Gutted...
Has anyone had the entire installation completed on one day?
Well here's a first (well a first for the installers that turned up). BOTH installers turned up at 8am this morning on the dot, two separate teams (not sure if they represented the same company or not) and completed the install. I still don't have access as yet, but the hardware is installed and configured.
I'm on the phone to Optus right now, on hold waiting to discuss where the problem lies. According to the router I have connectivity, but I can't browse. I can ping the listed DNS servers but not the Default Gateway or any other external IP.
Any ideas anyone?
It is beyond me why they did not just extend 2GOS-07 to include 2WOY-13-11 and 2WOY-13-12...
I guess that 11 and 12 were the original FTTP design premises and of course that would have made no difference to "speed"
also consider yourselves "lucky" you have a maximum of 44 people sharing a 1Gbps link, "node congestion" shoudl not be a worry for you lot.
Not like those of us on 192 or 384 connection nodes that are currently provisioned with either 1 or 2 1Gbps fibre links
Any ideas anyone?
it would seem that Optus haven't enabled your connection yet, you can get into Optus, but not get "out", that is pretty normal
edit:- I take it you are on FTTP
also consider yourselves "lucky" you have a maximum of 44 people sharing a 1Gbps link, "node congestion" shoudl not be a worry for you lot.
Not like those of us on 192 or 384 connection nodes that are currently provisioned with either 1 or 2 1Gbps fibre links
WOW I had no idea that was the case. Suddenly all is good in the world!
WOW I had no idea that was the case. Suddenly all is good in the world!
well, maybe not so good, but better than a lot of us will be getting
they will need different Techs than they are currently using, they will need ones with ladders and permits to access Ausgrid poles, and they may also need traffic management.
Sorry to clarify are you saying that copper remediation work needs to be carried out before the ADA is declared RFS?
Quick update for 2Woy-08-05 with Dodo for those eating the popcorn and watching the show.
Dodo, after me making some remarks on their facebook page, have done a lttle better in terms of info.
My connection has been submitted from them to NBN Co and rejected 3 times now, based on a "ULL Mismatch" which I think is code for 'we dont know what port your jumpered to' so go away.
Good news is that its been escalated and I have been advised that I will receive an update by COB Monday.
Bad news is I bet this update will be "Youre not yet serviceable, soz...."
Sorry to clarify are you saying that copper remediation work needs to be carried out before the ADA is declared RFS?
no, not remediation, just to connect your customer tail to the node they need to access the joint enclosure on this pole
https://www.google.com.a
there appears to be copper from the node into it already from what I saw a few weeks ago, but it will not be connected to the customer tails. To cut you over they need to rod your customer tail connections in that enclosure, it is bit more complex than doing it at the pillar and requires more "setting up"
Most cutovers are happening at Pillars, with no need of ladders or permission from Ausgrid for pole access.
there appears to be copper from the node into it already from what I saw a few weeks ago, but it will not be connected to the customer tails. To cut you over they need to rod your customer tail connections in that enclosure, it is bit more complex than doing it at the pillar and requires more "setting up"
Thanks for the detailed explanation. Much appreciated.
He did explain to me but he may as well have been talking Chinese to someone like me, I'm afraid.
No worrys. :)
Woo Hoo, I'm on. Skymesh 25/5.
Not a super neat install, but I'm there. :)
Reporting in from 2LJT-05 (FTTP). Ordered Internode 50/20 on 2/3, NBN appointment booked for 15/3 between 8am and 12pm. Installers were running a bit late and arrived 12.50pm, but were well-mannered and efficient, and finished the job in half an hour. Cable was run from PCD on garage wall, through roof cavity to NTD on opposite corner of garage, which is where we requested it. Speed via my 5GHz WLAN connection:
http://www.speedtest.net/my-result/5179680262
Give or take a couple of Mbit/s depending on server and time of day. Quite an improvement from sub-5 Mbit/s down, 800Kbit/s up ADSL :)
How do I find out how long until Holgate (Erina exchange I think) is connected?
How do I find out how long until Holgate (Erina exchange I think) is connected?
Use this to confirm which rollout area you're in: http://www.finder.com.au/nbn-tracker/map
Which does appear to be 2ERN-01 for Holgate
Then check the rollout schedule here: http://telstrawholesale.com.au/nbn/nbn-rollout/index.htm
Use the 'NBN Co rollout and Disconnection Dates list' file, Expected RFS (Ready For Service) tab
2ERN-01 is expected to be RFS 31 January 2017.
FTTN.....http://www.nooooooooooooooo.com/
Yep, its bad
Going by where the fiber work is I'm going to be over 600m from the Node
Going by where the fiber work is I'm going to be over 600m from the Node
Where is the node?
Carrington street? noo to far away I'm Niagara Park, ill get dialup speed.
@waterview
exact same for me (2woy-07-09) 3 weeks on escalated status i gave up.
every 3 days they promised something back in 24-48hrs
Seems like I am one of the lucky ones in regards to where the node/box is for my house in Mardi.
on my travels today noted a couple of nodes and one node site Wyoming and Niagra Park
https://www.google.com.a
and a node site down past the pillar in this pic
https://www.google.com.au
there were some more, but didn't note them properly
on my travels today noted a couple of nodes and one node site Wyoming and Niagra Park
thanks, that's more reassuring that I might get decent speed
For kerodean who was enquiring about TPG FTTP speeds in 2GOS-07. Just bought a D-Link DWA-192 wireless adapter and it connects on 5G to Asus RT-AC87U at full speed the same as connecting directly with long patch cable that I tried previously.
http://beta.speedtest.net/result/5185641524
Just thought I'd mention it as well for those whose older wireless routers/adapters and EOP adapters are too slow for their new nbn connection.
I know wireless isn't ideal but this speedy 5GHz connection means I can delay getting some ethernet cables installed under the house for a while. As well as being slower there is a lot of interference from neighbours on 2.4GHz wireless here.
i been at that stage for month now @ 2woy07
Same here... 2WOY-07-17. Don't know when this will be fixed, but in the meantime NBNCo is reporting the area RFS... whilst confirming no one knows how long it'll take to get it to work due to the number of parties involved.
What a joke.
Finally got my FTTN connection hooked up, but they won't let me try out the top speeds... We're capped @ 25/5 for the next few days because "I need to call our backend team to check they've taken the monitors off your connection"
-_-
Finally got my FTTN connection hooked up, but they won't let me try out the top speeds... We're capped @ 25/5 for the next few days because "I need to call our backend team to check they've taken the monitors off your connection"
who is the RSP?
sounds like a reseller of some other wholesaler/agregaters product
and I wonder who the "monitors" restrict the port down to the 25/5 tier
sounds a bit like a bulldust excuse
flOptus.
I've complained a lot recently about congestion, so I wasn't surprised to hear they were monitoring my connection, but yeah, sounded pretty silly to me too that it would prevent me going up a speed tier o.0
Kinda considering calling back up later today and hoping another tech support dude can get it sorted out.
Oh yeah, they also told me that the connection had been live since the 19th. It only went up today, so something is weird on their end.
Oh yeah, they also told me that the connection had been live since the 19th.
I would take a punt on one of either
- they consider a conenction "live" once they pass teh request to nbn� and get no notice that it didn't or can't go ahead
- the tech ticked it off as done on the 19th, but only went to the pillar today with a couple of other cutovers to reduce his travel costs
Appointment made (by Skymesh) 2 weeks ago for NBN to connect the boxes in and out.
NBN sends me a reminder text last week: 22 March between 1 and 5.
I got a phone call late last week confirming again and that I don't have a dog that is going to attack the tech.
So I am pretty well prepared and have been sitting here patiently... waiting.
Anyway, i just got a call from the NBN centre. She said a tech guy turned up early and has told her that he could see a wire coming from the house so it looked like the internal boxes had been installed so he left.
Now this is a lie because there are no wires coming from my house. I also live in one of the places in Tascott where access is via private road. I can hear anything coming near my place, particularly since I have had the door open all day waiting for other deliveries.
Protip: Don't believe anything NBN Co tells you.
Anyway, i just got a call from the NBN centre. She said a tech guy turned up early and has told her that he could see a wire coming from the house so it looked like the internal boxes had been installed so he left.
translated:- difficult install likely to take more than 10 minutes and it was beer o'clock
but he certainly made an ass of himself, outside wire installed? was it the fibre or the copper?
and just because the outside is done certainly doesn't mean the inside is.
ifficult install likely to take more than 10 minutes and it was beer o'clock
There is no wire. The cable is still coiled up and attached to the pole across the street. There are no wires coming out of the house either. NBN Control room called me back saying they would try to get someone here between 6 and 7 ... but I have been cooped up in here all day and need a beer.
Skymesh just emailed this to me:
Unfortunately there is a Nbn Co shortfall in your area, and they have
delayed the completion of your installation.
We have not been given a date that they expect to have it cleared up by
as yet.
We will be in contact as soon as we hear anything.
What kind of shortfall do you reckon they mean ? A staff shortfall ?
What kind of shortfall do you reckon they mean ? A staff shortfall ?
Hi migster,
nbn co's Service Portal says ...
Planned remediation date � Not available
Reason code � NSFE1301
Description � An NBN Co External Network Shortfall is delaying the completion of the order
'External Network Shortfall' means a network shortfall, they have a different code for when they don't have human resources to complete the installation. Our Sales Team have raised a request for clarification and they will check the Portal each day and grab the first available appointment once that shortfall is cleared.
Thanks, Paul
Thanks Paul, I understand it isn't on your side. Just very frustrating as I can work from home every so often to meet them here but that is really hard without an internet connection. When they simply don't show, but say they did, it is very annoying.
When they simply don't show,
Hi migster,
... and even worse when they make up stories. :-)
Thanks, Paul
Hi migster,
... and even worse when they make up stories. :-)
Thanks, Paul
or if the tech (who I may have cast aspersions on) informs his supervisory chain that the cable is not connected so he can't do the internal install and due to the "chinese whispers" effect, that gets input into the system as cable connected so internals done.
To me it sounds more of the problem is on the nbn� customer rep end as you are listing a shortfall, not job already done
Applied for FTTN in the Woy Woy area on 7 February, 24 hours after it went RFS.
Now in my 7th week of waiting after 3 rollover dates have come and gone.
I suspect my area is not really RFS after all. Is there somewhere I can complain directly to NBN co because Internode is certainly not helping?
Applied for FTTN in the Woy Woy area on 7 February, 24 hours after it went RFS.
so we have people in 2WOY-07-XX with lots of problems
and now some in 2WOY-04-xx with problems getting connected
seems RFS under the new improved nbn� is not quite Ready for Service, as most people and nbn�'s, own definitions, means it to be.
I suspect my area is not really RFS after all. Is there somewhere I can complain directly to NBN co because Internode is certainly not helping?
I sent them a detailed complaint through their contact section on their website a couple of weeks ago. Photos, Google Maps screen dumps, the works.
They replied in 5 days noting that additional work needs to be done in 2WOY-07-xx but because there are too many parties involved they can't tell me what work needs to be done or when it will be done.
Give the complaints contact a go � perhaps the more people complain the higher it will go onto their priority list? They are probably too stretched with the issues they are having with areas that are actually RFS to look into the smaller areas that have fallen by the wayside. I'll send Lucy Wicks a letter in the next month as well.
seems RFS under the new improved nbn� is not quite Ready for Servic
Yes, my status definitely changed from "RFS" one day last week to "Not (yet) Ready For Service" the next day.
The appointment scheduled yesterday between 1 and 5 was rescheduled to between 6 and 7 last night.
Lucky I did the sensible thing at around 6 and went to the pub ... because I got a call from the tech guy (not the control room) saying he wasn't going to make it. They are going to do it this morning some time which is a shame because my Mrs will be there to oversee it and she will be polite and accommodating rather than telling them where the box should go.
The frustrating thing ... I can still see the cable coiled up on a telegraph pole across the road. Anyone's guess when that is going to be pulled across. Kind of tempted to do it myself.
Anyone in 2WOY-07 (Horsfield Bay, Phegans Bay and Woy Woy Bay) connected to FTTN yet?
Connected now to FTTN 2Woy-07-16 in "The Bays". I'm about 1km from the node.
Sagemcom modem stats...(down/up)
SNR Margin (0.1dB): 132, 111
Attenuation (0.1dB): 285, 0
Output Pwr (0.1dB): 145, 63
Attainable rate (Kbps): 38766, 8695
Signed up to a 25/5 plan, speeds are stable all day and night. Speedtest.net actual speed:
Ping: 10ms, Download: 24.25Mb/s, Upload: 4.77Mb/s
All good. :)
Signed up to a 25/5 plan, speeds are stable all day and night. Speedtest.net actual speed:
Ping: 10ms, Download: 24.25Mb/s, Upload: 4.77Mb/s
All good. :)
Who'd you sign up with?
Thanks all. I sent a complaint direct to NBN about my indefinite wait for fttn in a RFS area.
will post the reply when i get it.
I sent a complaint direct to NBN about my indefinite wait for fttn in a RFS area
I bet they re-classify your area as "Not (Yet) Ready For Service".
2GOS-07 FTTP in Glenrock Parade Koolewong
NBN installer putting the NTD in our place right now. NBN said they would call me 30 mins before but that didnt happen.
Guy has just rocked up and suprised the wife. But the good news is that the NTD went into our preffered location which is a wardrobe in our study.
Bad news is that the install is not working. Installer of NTD says this is due to a 'high loss' reading which is most probably due to the Multiport on our power pole. Installer has lodged a ticket with NBN. Neighbour has a working connection via that same Multiport.
Anyone know how to find out about a repair ticket registered with NBN?
Yes, my status definitely changed from "RFS" one day last week to "Not (yet) Ready For Service" the next day.
Hi migster, we are in Indra. NBN up and running last week but the finder website still shows our address as "Not (yet) Ready For Service" so that is not reliable. It was clear last week that NBN internal appointments were being generated without verification that the external box was in place, so perhaps they have added an extra check to their process. Could external network shortfall mean no external box?
It was clear last week that NBN internal appointments were being generated without verification that the external box was in place, so perhaps they have added an extra check to their process. Could external network shortfall mean no external box?
Well now I don't know what "network shortfall" means because they came along this morning and I got a panicked call from my wife while I was in a meeting. They did the install in the only sensible place ... where they could run a line in through the existing phone conduit ... but they were concerned that given the cable hasn't been pulled across form the telegraph poll that side might put the external box in the wrong place. I guess I will see what has happened when I get home from work tonight.
I was driving down Indra yesterday afternoon from the cul-de-sac yesterday afternoon and noticed you guys looked like you were all hooked up.
Guy has just rocked up and suprised the wife
I think I have seen that movie.
given the cable hasn't been pulled across form the telegraph poll that side might put the external box in the wrong place.
We were told that if you're not home when they do the external box, it will be put on the side of the house. If you want a different place, they need a signature. Given they don't tell you when they're coming to do the external box... we were lucky to be at home. If the side doesn't suit you, you could look out for the installers around Tascott and go ask them for the paperwork!
Hi All,
Another update for you in 2WOY-08 � in Kincumber.
Dodo called today and advise a cutover date of 31st March.
No technician required, modem enroute.
Not sure I believe it yet, but proof will be in the provisioning :-)
FTTN in Killcare Heights (2WOY-10-02) up and running today, after a 1 week wait from the appointment with Telstra in Woy Woy.
Interestingly, the booklet states that all home phones connected via wall sockets would no longer work upon activation of NBN by the technician, but � currently downloading at 23.5/mbps and uploading at 4.81/mbps (up from 6/mbps dl & .02/mbps upload on ADSL!) and ALL phones working fine � none plugged into the gateway. I guess the old copper will continue to work for some time?
Very happy! Good luck everyone.
Thanks all. I sent a complaint direct to NBN about my indefinite wait for fttn in a RFS area.
will post the reply when i get it.
lol. So I detail my problem about waiting 2 months for a connection in a supposedly RFS area and got the following reply.
"We have checked your address and can confirm that your address is serviceable.
Service Available means that the premises are now active on the nbn� network and services may be ordered and purchased from a telephone or internet service provider. "
Really glad I escalated the problem above Internode :)
I got a chocolate from Lucy Wicks this morning though.
I got a chocolate from Lucy Wicks this morning though.
you sure it is chocolate and not a laxette?
anyone from 2WOY-07 manage to get connected ?
2WOY-07-09 still on ULL mismatch
anyone from 2WOY-07 manage to get connected ?
2WOY-07-09 still on ULL mismatch
2WOY-07-16 over in "The Bays" seems to have a connection
whrl.pl/Rez7h6
what sort of service do you currently have?
how long have you been at the premises?
maybe ask them for the actual code returned and see if it is in this list
NBN install today in Woy Woy FTTN on 25/5 plan.
On ADSL had 65-30ms ping, 1 to 2 Mbps down and 0.5 up. Now VDSL 65-27ms ping, 12.6 to 14Mbps down and 4 up. This is via wifi router.
Phone ported and working except when using internet, get lots of static and can't hear each other. I assume this is not normal and need to contact ISP.
Another Warramunga connection. Connected today for 12/1 on Extetel plan. Wait time for connection was longer than with other providers but no cancellations or visits.
Speed is as expected via Ethernet cable :
Ping 10ms
Down 8-10 Mbps
Upload 0.96 Mbps
Modem stats
Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 71 123
Attenuation (0.1 dB): 317 0
Output Power (0.1 dBm): 105 63
Attainable Rate (Kbps): 12079 4912
I will monitor speed and network congestion and will post observations later. Also Exetel told me that they work with NBN directly , not via Optis as they used for ADSL.
Tupak
It seems our attenuation is the same.... I was going to get into the roof tomorrow to check the phone line but it seems it's a street/distance issue. Good to see that you are finally connected. Let's hope that nbn add another node or improve the copper in the future!
Interesting, outside the building that houses Telstra Countrywide at Erina are 2 node cabinets
They appear to be for ERNA:15 and ERNA:18
ERNA:15 is listed as 100 premises
ERNA:18 is listed as 246 premises
seems as though business areas are getting higher ratio of nodes to premises than residential areas.
Maybe based on active connections rather than premises count.
This seems to be mirrored around lots of "business areas" where FTTN is being rolled out.
Killcare Heights � up & running today with Dodo � modem arrived yesterday. Going through the old copper, so nothing new installed other than the new modem.
Ping test � 10 Mb/s � download, 1.3 Mb/s � upload.
This seems to be mirrored around lots of "business areas" where FTTN is being rolled out.
I hope this isn't too far off topic, but this is most certainly true in Goulburn, and it's a corollary of:
- the way the CA is physically laid out
- the fact nbn� don't have the right to put VDSL DSLAMs in the TSL exchanges.
The best example from Goulburn is: 2GLB-04-01. (whrl.pl/ReAcNF)
Most CBDs, especially older ones, seem to have clusters of small DAs near the exchange and without conduits allowing them to be cheaply combined with other nearby DAs. In these cases it would be cheaper to deploy FTTP, or at very least exchange based VDSL.
hope this isn't too far off topic, but this is most certainly true in Goulburn, and it's a corollary of:
- the way the CA is physically laid out
- the fact nbn� don't have the right to put VDSL DSLAMs in the TSL exchanges.
moved reply to the FTTN thread
here whrl.pl/ReAc0F
does anyone know if NBN FTTP can experience congestion? In 2GOS-07 Tascott on iinet 25/5 plan and speed tests last night were anywhere between 2 � 4 down but always just under 4 up. I always had 24/4.7 test results prior.
Just after 8am this morning got 24/4.5 so I know it's not the modem/router, lines, computer etc. ethernet connection to desktop.
A few searches state that if the ISP hasn't purchased enough backhaul capacity (their connection to the core infrastructure from what I read) then even with NBN FTTP congestion can occur at peak times. But the threads on here seem to indicate that with NBN this shouldn't be an issue.
I've logged a support request with iinet but not expecting a reply until after Easter of course.
does anyone know if NBN FTTP can experience congestion? In 2GOS-07 Tascott on iinet 25/5 plan and speed tests last night were anywhere between 2 � 4 down but always just under 4 up. I always had 24/4.7 test results prior.
most likely to be congestion in the Iinet part of the network I fear
Getting similar results in Tascott on Skymesh 100/40 � although the absolute lowest I have seen has been down as far as 20mbps down. Upload is almost always stable at 35mbps+.
Generally I'm anywhere from 40-60/35mbps but the first few days after install I was always over 90/36.
I've started the process with Skymesh and from our last communication they were running a capacity check for our POI.
Just wondering what these black (apparently unpowered) boxes are that connect to the aerial fiber cables? This one is near Terrigal!
've started the process with Skymesh and from our last communication they were running a capacity check for our POI.
Yes, I'll be asking iinet to do the same, and advise that I'll do the maths for them and only pay them in proportion to the lower speed I' receiving!
Just wondering what these black (apparently unpowered) boxes are that connect to the aerial fiber cables? This one is near Terrigal!
that is a fibre joint enclosure. It is not on NBN fibre, it is either another Telco fibre, like Pipe/TPG or Ausgrid fibre
The nbn� fibre is the lower one that has the yellow tags on it, they are the indentifier for that fibre
I've started the process with Skymesh and from our last communication they were running a capacity check for our POI.
I have heard they are scheduled for backhaul relief in this area. ETA 3-4 weeks.
on my travels today noted a couple of nodes and one node site Wyoming and Niagra Park
Saw another one in Wyoming up the hill, it seems the 2NAA-03 rollout is going well.
Although judging by these comments getting the installation is the hard part :P
Have a connection being ported on Tuesday in Umina, 2WOY-02-02. I'm with Telstra, staying with Telstra, going with a 25/5 plan for now and see how that pans out. Hopefully, a) the node termination goes according to plan, b) Telstra activation goes according to plan and i'm not left without service for goodness knows how long, and c) I can do what I want to do with the new TG799vac, my D7 and A510IP. After what i've been reading for the past few days however, i'm doubtful i'll be able to get this setup going.
In any case, I hadn't seen anything for this node posted as yet, so will check back in after the install and let y'all know how it goes.
--Edit: changed hardware (NOT TG797n!!)--
Feel sorry for you Woy Woy people.. Won't be long and your nodes will be rusted/insect ridden/broken...
https://twitter.com/shaynera
Found this while on holiday today... Not even a year old..
Just got my connection un-chained and managed this:
http://www.speedtest.net/result/5203658479.png
Has been relatively stable, just congested as per usual.
I have heard they are scheduled for backhaul relief in this area. ETA 3-4 weeks.
Thank you pedrov that's good to know as at various times still getting < 2Mbps. Each time I do a speed test I just send off another email to iinet compaining
Thank you pedrov that's good to know
Sorry � I was talking about SkyMesh upgrading backhaul. Not sure about iiNet.
I've logged a support request with iinet but not expecting a reply until after Easter of course.
I am having the same problem at 2GOS 02 and have also lodged support requests. The slowdown for me seems to start around 4.00pm and has occurred consistently for the past 4 days. Just to be sure I have powered down and restarted my NTD and router and this has not yielded any change. I would therefore conclude the problem is congestion. Whether this is due to active restriction of back haul or insufficient CVC allocation by iiNet I don't know. I just know that it shouldn't happen with FTTP.
I am having the same problem at 2GOS 02 and have also lodged support requests. The slowdown for me seems to start around 4.00pm and has occurred consistently for the past 4 days. Just to be sure I have powered down and restarted my NTD and router and this has not yielded any change. I would therefore conclude the problem is congestion. Whether this is due to active restriction of back haul or insufficient CVC allocation by iiNet I don't know. I just know that it shouldn't happen with FTTP
Hi,
I am Woy 07 and started to have same problem
I connected on 24.03 and has one day of perfect sync and connection. Then rainy days come in and my connection speed dropped twice and moreover I am getting frequent disconnects. I can accept congestion as I am with Exetel but constant dropouts seems different issue.
Line become very bad and taking in account distance to node it make NBN useless.
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 65 161
Attenuation (0.1 dB): 350 0
Output Power (0.1 dBm): 109 63
Attainable Rate (Kbps): 8459 6099
[_@49986876 Tupak writes...
Hi,
I am Woy 07 and started to have same problem
I connected on 24.03 and has one day of perfect sync and connection. Then rainy days come in and my connection speed dropped twice and moreover I am getting frequent disconnects. I can accept congestion as I am with Exetel but constant dropouts seems different issue.
Line become very bad and taking in account distance to node it make NBN useless.
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 65 161
Attenuation (0.1 dB): 350 0
Output Power (0.1 dBm): 109 63
Attainable Rate (Kbps): 8459 6099
that is shocking
are you using the exetel supplied modem?
If so tell them to get onto nbn� to get it fixed as the minimum speed during the first 18 months is 12Mbps
the "attainable rate" is not related to any congestion it is the maximum that your line can achieve
You are quoting significantly more words than you have written.
You are quoting significantly more words than you have written.
You are quoting significantly more words than you have written.
You are quoting significantly more words than you have written.
You are quoting significantly more words than you have written.
Hi Dazed,
Yes I am using their modem Netcomm NB4V
Here is the modem stats over week
Initial connection
24/03
Modem stats
Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 71 123
Attenuation (0.1 dB): 317 0
Output Power (0.1 dBm): 105 63
Attainable Rate (Kbps): 12079 4912
Then I made some changes and put splitter in front of alarm system. Great improvement
27/0
Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 146 181
Attenuation (0.1 dB): 274 0
Output Power (0.1 dBm): 108 19
Attainable Rate (Kbps): 21964 8745
However it did not last long. After heavy rain line stats become worse and did not recover.
Today
Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 68 161
Attenuation (0.1 dB): 350 0
Output Power (0.1 dBm): 109 63
Attainable Rate (Kbps): 8582 6129
Node is very far away. About 1 km.
Then I made some changes and put splitter in front of alarm system. Great improvement
is the splitter a VDSL one or an ADSL one?
what is the point of the splitter?
did you go for the voice continuity option? If not then the alarm cannot dial out
It is ordinary ADSL splitter. I am not using VOIP. Alarm was configured as back to base but currently it is not in use.
Currently splitter is first device on line but due wiring one socket bypass splitter and goes directly from joint point. However, nothing attacked to it.
I disconnected alarm from phone line right now after new disconnect. Got SNR as -44 on stats before disconnection.
Currently line has beep beep signals if I connect phone. Not sure if it is expected behavior.
Tascott people, and I think it is 07-03, I just got the following disappointing and confusing update:
A problem has been found by Nbn Co which is delaying your installation,
it is as follows : An issue with the Lead in Conduit (LIC) has been
identified (i.e. blocked/damaged/missing) and requires remediation work
to resolve.
The expected date to have it fixed is 16/05/2016.
Now I might be stupid, and please tell me if I am, but lead-in conduit is the white plastic tube (conduit) that runs in the trench from the property boundary to the premises (and eventually the cable comes out of that to the Utility Box (or PCD).
Now here's the thing, I live on a very steep block where the access isn't via the actual street address but a private road behind. Down on the public road, tied to the side of a telegraph pole is a 50m role of nbn cable with a tag on it with my house number. That wire is supposed to be pulled across to my very steep block and attached to the PCD .... it doesn't go through a LIC so how the hell can I have a blocked, damaged or missing LIC ??????
does anyone know if NBN FTTP can experience congestion? In 2GOS-07 Tascott on iinet
Hi Jasperonio.. yes, me too experiencing same congestion reduced speeds on iiNet in the evenings @Tascott off 2GOS-07-05.. Have seen the 100/40 connection which normally (and initially) ran @95/35 or thereabouts drop to 60-70 down, though up tended to stay in the 20-30 range. A lot of Ookla speed test 'stalls' as well. Ping has extended out at times from 3ms to 6ms, though an odd 24ms ping result not uncommon. Linked the laptop into the central switch and after another stall saw a 24ms ping PLUS a 111.32Mbps down and 20.62Mbps up result.. like someone gave the FTTP connection a laxette that worked.. also like others rebooted the router and NBN link no change still same issue, and already been through the debugging of connections on my side to no avail.
I would be interested if anyone else has reported this like you to iiNet (or any other RSP) and received any reports back on problem found/fix to come (similar to the Skymesh backhaul response) and I;ll be watching the thread. All that said, I have not seen any problems with the FetchTV streaming during this time, but wife indicated mainly post school home time after 3PM-5PM connection became intermittent.
Cheers, Bluey.
down at Pearly eh?
Yeah mate, was there for 4 days. Nice place. Was surprised they had NBN at all, then noticed how bad so many of the nodes were for only being installed for 6-8 months. Hate to see their error rate in a year or so..
So, had my FTTN port go ahead yesterday. Telstra activated an hour later. Hassle free, to my surprise. 2Woy-02-02, on a 25/5 plan, stats as follows (up / down):
Maximum Line rate � 27.51 Mbps / 71.02 Mbps
Line Rate � 6.4 Mbps / 28 Mbps
Data Transferred � 134.93 MBytes / 889.73 MBytes
Output Power � 5.6 dBm / -3.4 dBm
Line Attenuation � 5.6, 30.1, 47.8,N/A,N/A dB / 14.5, 38.4, 61.1 dB
Noise Margin � 18 dB / 19.6 dB
it doesn't go through a LIC so how the hell can I have a blocked, damaged or missing LIC ??????
Maybe the NBN error system doesn't distinguish between a Lead in Conduit and a Lead in Cable, the latter being for aerial installations? Your cable is certainly missing in action, given it's hanging across the road. They have to use specially accredited people for high aerial connections and they are as rare as hen's teeth. The NBN guy said they only got him 2 days a week. Still worth a rant to your service provider for an expedited 'remediation' appointment, as it sounds like an unnecessary delay when the cable is right there.
Maybe the NBN error system doesn't distinguish between a Lead in Conduit ...
Seems so. My RSP tells me that LIC is used as a generic "connection missing somewhere been house and node kinda situation" rather than as used in all the installer requirements on actual LICs.
They (Skymesh) added this:
We will be in contact once we are given any updates as to when they will
be completing the installation with an appointment and time. The date
given is just an estimate on when they are expecting to have the problem
fixed.
So it seems the date I was given in the middle of May is more "aspirational" than actual. It is sooooo frustrating seeing the cable all neatly coiled up across the road and the NTD and Battrey lit up in my lounge room yet nothing bringing these two together. The "hens teeth" you describe seem to turn up for a day, do a few houses nearby then disappear for a week or two. No logic to it that I can see. Maybe they need a certain density of people who are harassing their RSP to actually come in and complete a street.
The "hens teeth" you describe seem to turn up for a day, do a few houses nearby then disappear for a week or two.
Yes, I have noticed that. No apparent logic to it. Look out for the team with the crane and ask them directly if they have your address on their list. Explain that you already have the inside box, you might get lucky. From what I could tell, those guys know more about what is going on than the NBN reporting systems!
What ? Were they going to put it on the ceiling ? Mine is about 20cm or less off the floor.
Well to be fair they did install the outside box pretty high up. We live on the top of a highly sloped terrain so yeah from the ground to the box is somewhat high.
2GOS-07 We had our 3rd Visit from NBN today and we still do not have the Green light on our NTD.
First visit attached the grey PCD box to our garage and joined the fibre from Multiport to PCD.
Second (23rd March) installed the NTD inside our house and connected fibre PCD to NTD but no green light. Installer said problems beteween PCD and main network.
Third visit (today) spent some 2 hours inside PCD, looking at Multiport and going to NBN cabinate up the street. Diagnosis is that there is only one working port out of 4 on the multiport and my neighbour has that. Bad splicing is the suspected cause. Going to get the remedation team to call up the arial crew. Dont have a date for that.
Going to be at least 4 visits from NBN before we are working. NBN going to be loosing money at this rate. I can understand 2 visits but there seems to be no quality control at the completion of each task. Why splice? Could they not use a plug in spiltter?
Also this NBN guy seemed to be looking for an excuse not to come. Said there was a general failure at Nibin Road. It was only my saying that my neighbour has a working nbn connection that ensured the visit happened.
11months of service class 0 so i asked nbn who i need to talk to in order to get some answers.
this was the reply from 'Phoenix'
We're sorry to hear that you are having trouble ordering a service on the nbn.
The information on our website is for a general overview of what may be happening in your area.
When orders are submitted to nbn by the Retail Service Provider (RSP), it is received by a team at nbn known as the Network Operations Centre (NOC) who assists RSP�s with any ordering concerns or queries.
The NOC team can only speak directly to your RSP.
As nbn act as a wholesaler to the RSP's, your provider has been given a priority number for NOC. I would recommend in contacting your RSP and asking them to contact NOC to assist them with any address/order enquiries.
You certainly may contact your RSP to raise a request to the NOC team who are responsible for placing orders with the providers for further assistance.
We apologise for any inconvenience, and have raised this enquiry as a Formal Complaint on your behalf.
If you require further information, please reply to this email or call us on 1800 OUR NBN (1800 687 626), quoting the above reference number and a consultant will be happy to assist you.
I've been following the installation on the Coast for a while but only just discovered this thread. I'm in the 2NAA-03 area and will be about 450m away from the 2NAA-03-12 node currently being installed on Fountains Road opposite Narara Valley High School (I know the school already had fibre but probably a private provider?). This node seems to be taking longer than any of the others to install! They've been working on it under a tent every day for almost two weeks now. There was even a Telstra car there a few days ago. The node on the corner of Dean/Hanlan St now has a huge hole in the ground next to the pillar with tall temporary fencing around it.
User 'Dazed and Confused' mapped all of the Woy Woy/Peninsula nodes so I've decided to build on that and start a map for the whole of the Central Coast. You can access it here and should be able to edit it yourself if you feel like going node-spotting. (Props to Dazed and Confused for the Woy Woy data) I've added what I've seen around. You can get the 'ADA IDs' from myNBN/Finder.
I'm in contact with someone who is doing work for Visionstream and has told me they are preparing for the install at 2ERN-01 on Wattle Tree Road and somewhere else in Erina Heights. Apparently also, Visionstream/Thiess hasn't been very good at paying the person I am in contact in for their work. hmm...
I've also seen nodes going up in Tuggerah (see my map).
just saw the crane stopped midway up Sandstone,
No cranes today unforunately but guys dug a trench this morning just up from the corner of sandstone/sublime down between a couple of houses toward The Broadwaters. They will pull a line under sublime point road from the 2GOS-07-03 box and run it down that trench.
My wife had a chat to some visionstream blokes who were working up on turpentine st before easter. They seemed very confident that 2GOS-05 aerials will be done by May-June.
I've also seen nodes going up in Tuggerah (see my map).
Yeah I was happy to see how close I am to 2 of the nodes in Tuggerah. At least my speed should be ok but now I will have to work out which provider is completely congested around here.
2TGL-02 is now taking orders..
After hearing friends woes at 2GRK I'm not too keen to pay more for less of a service..
Has anyone connected or ordered a service..
NBN business fibre connections in Gosford starting to suffer due to serious service constraints, not base infrastructure issues.
I manage a data R&D business in Gosford CBD and have had a fibre connection since it came into the city. We've had incredibly good speed and reliability since the get go. We have a small data centre cohosted in a secure centre with a sizeable business. Though in the last month all NBN co's systems seem to have gone into disarray. Two weeks ago some tech from NBNCo rocked up and 'rewired' our NTDs � no forewarning and took us offline for a couple of hours. While totally unacceptable, we grinned and moved on.
Though now that 'rewired' NTD went offline, taking three connections with it. We've logged issues with our provider since Thursday and we are still waiting on the tech to turn up. Our specialist provider at least picks up the phone and hassles on our behalf. The other big providers connected to the NTD don't even bother to answer support calls or tickets.
These were until recently top notch business accounts.
The NBNCo systems obviously have some very considerable service issues that are severely constraining businesses on the FttP network. I fear this is the tip of a growing iceberg.
The NBNCo systems obviously have some very considerable service issues that are severely constraining businesses on the FttP network. I fear this is the tip of a growing iceberg.
This isn't just business accounts. See my post at whrl.pl/ReAEq9 for my bitch.
NBN business fibre connections in Gosford starting to suffer due to serious service constraints, not base infrastructure issues.
If your willing the local Rag/Opposing Fed Member would love the story.... But they would want to name you your business and the RPS's
The NBNCo systems obviously have some very considerable service issues that are severely constraining businesses on the FttP network. I fear this is the tip of a growing iceberg.
I got a reply from an iiNet tech whrl.pl/ReAExr which acknowledges congestion. Report is at http://www.iinet.net.au/status/4661911and this acknowledges short CVC allocation capacity.
I don't know if that helps you in your situation but it is probably indicative of the cause of some of your and other reported problems.
Followed up with the NBN quoting my previous complaint that 2WOY-07-17 has been RFS from 15 Feb 2016, but no one in the SA seems to be able to get a successful connection.
Me:
I don't understand how the service area can be marked RFS, but none of the properties are serviceable.
Is there a general issue with the RFS status of 2WOY-07-17 or is this localised to specific properties in the service area?
Has this been logged to be resolved and is there a timeframe for resolution?
NBN:
Service Unavailable means that the nbn� network is available in your area however additional works are necessary to allow a service to be connected.
Ideally, we would like to be able to tell you exactly when your premise will be connected to the nbn� network however we are not in a position to do so at this stage. The nbn� network is currently rolling out across Australia, with a target of 8 million homes and businesses connected by 2020.
I think I'll give up for now, close my eyes, chugg along at 4mbps on DSL and hope that by 2020 they have resolved this ridiculousness.
that is a fibre joint enclosure. It is not on NBN fibre, it is either another Telco fibre, like Pipe/TPG or Ausgrid fibre
The nbn� fibre is the lower one that has the yellow tags on it, they are the indentifier for that fibre
Hey Dazed � it this the same thing? I can't see any yellow tags, but it has only appeared there very recently. (Rain Forest Road Wyoming 2GOS-05 SC0).
Hey Dazed � it this the same thing?
that is one version of Telstra's copper joint enclosures
Added some nodes in Avoca and Terrigal!
that is one version of Telstra's copper joint enclosures
Damn. Nothing to be excited about.
Cheers for the info.
2GOS-07 � I have an NBNCo appointment on 12/4 between 1pm and 5pm for the NTD installation and Telstra on 15/4 between 8am and 12pm.
Only problem is I still don't have the PCD installed outside yet. I certainly hope it gets installed before next Tuesday.
Only problem is I still don't have the PCD installed outside yet. I certainly hope it gets installed before next Tuesday.
I got mine done in reverse order. Just make sure if the PCD isn't installed first, they know where your NTD is located. Why does Telstra need to turn up ?
Why does Telstra need to turn up ?
I elected to get the professional install, mainly for the phone which is at the other end of the house in respect to where I intend to have the NTD installed.
Only reason I decided on the pro install was the house in front of me has a big hole in the kitchen wall where the cable comes out and into the phone. He had a very messy job done at his house. Might well not be necessary but I Just wanted to make sure mine is done a bit better than that.
Just make sure if the PCD isn't installed first, they know where your NTD is located.
This may be an issue as I don't expect to be home when they install the PCD. I've heard the PCD's have about 15 metres of fibre looped for connection to the house inside.
The NTD when installed will be just on the other side of the garage (inside) where the PCD will be so they won't need much fibre to get to that point.
The NTD when installed will be just on the other side of the garage (inside) where the PCD will be so they won't need much fibre to get to that point.
Shouldn't be an issue for you. I think I said in an earlier post, I have signs up telling them what is where and where the PCD *should* go. I have a bit of a different install though ... the "front" of my house doesn't face (and is a long way from) my public street address so if they get lazy and plonk the PCD at the closest point to the telegraph pole, there won't be enough cable to get from PCD to NTD.
I have signs up telling them what is where and where the PCD *should* go.
The crane was just in your street when I walked past and now it's in the back lane � but they are not at your house as the property owner was outside so I asked him if he was Migster! I believe there is a private message function here somewhere so if you want to let me know your house number, I can run down and talk to them for you.
I have signs up telling them what is where and where the PCD *should* go.
The crane is leaving the lane now sorry.
The crane is leaving the lane now sorry.
That is ok. I am sure they are still doing the Sandstone properties (as a few of them run off that back lane as well.
And on another note. Lucy Wicks was handing out pamphlets at Woy Woy train station this morning. I did mention to her that I wouldn't have to be at the train station at stupid o'clock if the NBN was working and I could work from home.
Lucy Wicks was handing out pamphlets at Woy Woy train station this morning
me thinks Lucy is worried, there have been lots of "Lucy booths" around the Peninsular, not sure about the rest of Robertson, yet to see a Labor one.
Bit worried she is going to end up like the SS Maitland?
I am in Point Clare (2GOS-07), my ntd was installed about two weeks ago but with no connection to the network.
Just heard back from my RSP � NBNCo has advised that this is because of a core network shortfall with an expected remediation date of 15 May 2016! How could the area be described as RFS but with a core network shortfall?
Argh, ADSL will have to be enough for now.
re Lucy Wicks � yeah I noted that less people were taking pamphlets than they were in the past.
Yikes, my LJT-05 aerial fibre install is not getting any better!
Ordered on 25th Feb, finally had the broken lead-in from the power pole to the PCD fixed last Friday but still no luck getting red optical to go green. After a long discussion with Telstra to try to find out more information than just a 'network shortfall' I coulld only get that aparantly the PCD is not receiving a signal ans it could be an issue with the multiport. The anticipated remidation date.... 19th May! 3 months after order. The Telstra conplaints rep would not give me the details of the NBN case manager which is odd.
Anyway, I actually think they crew that replaced the lead-in broke the cable again as part of the new install. I'm fairly sure they had the new cable laying across the street (with cars driving over it), I'm hoping this isnt the case and it was the old cable that was laying across the street.
Anyone have any ideas to try to get this fixed sooner? Noone seems to want to take any accountibility at Telstra or NBN to get this sorted.
How could the area be described as RFS but with a core network shortfall?
I think you will find that they have changed the description to Not (yet) serviceable.
We are in pretty much the same boat. My NTD installed 2 weeks ago today.
2GOS-05 Here:
Nice Russian sounding NBN installer came by today, earlier than the scheduled appointment. Took around 1 hour and he ran the cable from one side of the house to the other at our request. Our ISP is TPG and heres a speedtest plugged directly into the routers LAN its around 72mbps while on wifi so I think its about normal.
Of the 3 NBN connections I know of 1st hand they aren't going well.
First one (Optus) was connected quickly but it wasn't working, then they noticed their data allowance had almost been reached even though they were offline...
took 3 weeks for them to get a tech re-booked and patch the line into their actual house instead of some neighbors.
on a 25/5 plan and 150m from the node so getting full speed.
Second (Exetel) was connected after about 3 weeks, ADSL disconnected and VDSL online, yehaa. Although the speed topped out at 12/1 it was functional... for 48 hours, since then the line has been dead so no internet at all for the last 10 days. Awaiting rectification.
3rd is my place, showed ready for service 15-Feb, Exetel wouldn't accept an application until their system showed it available on the 19th and it was promptly rejected (22nd) because the copper was incompatible (even though it's currently operating an ADSL connection getting 5/1 mbit). Escalated and NBNco confirmed existing copper will work, ETA of 14-March. Still waiting
about 7 weeks since 'service available' and nothing, each time Exetel contact NBNco they say it's been escalated and will be resolved as a priority.
1 out of 3 connections are working at least... I will update once the other 2 change
Anyone else in the FTTH Gosford area on iinet/internode/TPG starting to notice slowdowns during peak?
Sure have. Over the last couple of weeks I've noticed it drop substantially, tonight only getting about 20M download, use to sit around be 80-94M. To many customers connected to network and internode need to upgrade there backhaul links, but they wont do that in a hurry because bandwidth=dollars.
I have raised an incident with them(they will try and get you to perform a long list of tests to try and throw you off the scent), which is what everyone should do to force them to move quicker.
Anyone else in the FTTH Gosford area on iinet/internode/TPG starting to notice slowdowns during peak?
Yes since Easter in fact. They do know about it and are doing something.
http://www.iinet.net.au/status/4661911
My current speed test http://www.speedtest.net/my-result/5228923348 on a 25/5 connection.
Yes since Easter in fact. They do know about it and are doing something.
http://www.iinet.net.au/status/4661911
Takes them less then a week from ordering Back Haul capacity to having it up and running as per want happen recently with my RSP SkyMesh. We ( SkyMesh Gosford POI customers) were having problems like you are and SkyMesh had it fixed it within a week of us all informing them we were getting congested.
Thanks for the responses. Also got one off an Internode Rep who confirmed an upgrade is on the way.
Amazing how quick it all sort of started, just a fortnight ago I was still getting full speed 100mbit in peak, and last night I was hitting around 20mbit. Hopefully unlike TW copper (of which I suffered congestion twice) getting upgrades in place will be a far quicker exercise.
2GOS-07 � I have an NBNCo appointment on 12/4 between 1pm and 5pm for the NTD installation and Telstra on 15/4 between 8am and 12pm.
Only problem is I still don't have the PCD installed outside yet. I certainly hope it gets installed before next Tuesday.
Just got a phone call from my neighbour to let me know NBNCo are currently at my place now for the PCD install. Connection to NBN next week is now looking very promising.
Just got a phone call from my neighbour to let me know NBNCo are currently at my place now for the PCD install. Connection to NBN next week is now looking very promising.
lol just got another call from my neighbour to let me know the NBN guy has to come back on Saturday as he needs another person to help him.
lol just got another call from my neighbour to let me know the NBN guy has to come back on Saturday as he needs another person to help him.
could this be a height issue?
If they have to work over a certain height, they have to have a second person on site as a safety and rescue person in case of falls
could this be a height issue?
If they have to work over a certain height, they have to have a second person on site as a safety and rescue person in case of falls
Wouldn't surprise me. It's a bit of a distance to the street so I was hoping that he just needed someone at the street end to help pull the fibre through the existing conduit. I don't think I would be that lucky though. I'll find out Saturday I guess.
I'll find out Saturday I guess.
Actually I didn't think NBNCo worked on Saturdays?
Actually I didn't think NBNCo worked on Saturdays?
They aren't actually NBN Co employees, they are just contractors NBN CO uses to dig trenches, pull cable from pole across to house, push cable through conduit, bold a PCD to the side of the house etc.
They aren't actually NBN Co employees, they are just contractors NBN CO uses to dig trenches, pull cable from pole across to house, push cable through conduit, bold a PCD to the side of the house etc.
I suspected as so but still didn't think they worked on Saturdays.
Just heard back from my RSP � NBNCo has advised that this is because of a core network shortfall with an expected remediation date of 15 May 2016!
Same with me. I have a network shortfall until 24th May. This is after 3 NBN visits. Last guy said that the splicing on our power pole was defective and that only one port from the 4 is usable. My neighbor is using that port.
What means Network Shortfall? Could it refer to the splicing of a Multiport that a previous install crew had stuffed up?
I am wondering if FTTP in 2GOS-07 is being made to look difficult such that the Libs can say 'told you so'.
What means Network Shortfall? Could it refer to the splicing of a Multiport that a previous install crew had stuffed up?
When I posed that question, Paul from Skymesh wrote this ...
Hi migster,
nbn co's Service Portal says ...
Planned remediation date � Not available
Reason code � NSFE1301
Description � An NBN Co External Network Shortfall is delaying the completion of the order
'External Network Shortfall' means a network shortfall, they have a different code for when they don't have human resources to complete the installation. Our Sales Team have raised a request for clarification and they will check the Portal each day and grab the first available appointment once that shortfall is cleared.
Thanks, Paul
Which explained absolutely nothing to me when all I know is that there is a roll of cable stuck to a telegraph pole across the road from me when it should be connected to my house.
/forum-replies.cfm?t=2470615&p=69#r1368
Apparently this is what the nbn co service portal says for my address in 2WOY-13-12:
"Service class: 10 � The address is planned to be serviced by copper, but is not yet serviceable.
Planned serviceability date: Not available"
I wonder how widespread this is...
Oh well we might end up with FTTdp by the time they get around to connecting us!
Apparently this is what the nbn co service portal says for my address in 2WOY-13-12:
"Service class: 10 � The address is planned to be serviced by copper, but is not yet serviceable.
Planned serviceability date: Not available"
that is how every premises in an FTTN area is listed until it has actually been cut over to a FTTN connection.
Until it has been cut over it is not serviceable by nbn�
Admittedly, then there may be other problems that will then not permit the premises to be connected.
2WOY-13-12, from memory, is the micronode in Southern end of Glenrock Parade near the round-a-bout at where Gelnrock splits into a high and a low section
that is how every premises in an FTTN area is listed until it has actually been cut over to a FTTN connection.
Until it has been cut over it is not serviceable by nbn�
Ah right.
2WOY-13-12, from memory, is the micronode in Southern end of Glenrock Parade near the round-a-bout at where Gelnrock splits into a high and a low section
Yes that's the one.
Hi All,
Anyone know what the reason code NSFE1301 is?
Hi All,
Anyone know what the reason code NSFE1301 is?
haven't heard or seen that one.
what is it associated with a FTTN or a FTTP install?
haven't heard or seen that one.
what is it associated with a FTTN or a FTTP install?
Its a FTTP aerial install
I suspected as so but still didn't think they worked on Saturdays.
Well they didn't show on Saturday but they are at my house now installing the PCD. Thank goodness because the NTD is due to be installed tomorrow.
Anybody had issues with their ADSL service after Visionstream installed their local FTTN Node?
I'm sure its coincidental but Visionstream have been doing work over the last 3 weeks or so and then last Wednesday my ADSL service has become massively unreliable and I can hear noise on the phone line
I've had no major issues over the last 3 years
Now have to wait for my Telstra appointment
This is 2NAA-03
Dunno whether there's a connection but my link speed has dropped from a comfortable 14mbit on a "high noise" profile, to about 9.5 in the last week or two � bearing in mind that I'm not on that profile because of line issues � I just couldn't be bothered seeing whether there'd be issues over an extra couple of mbit.
Anyway, it does seem to coincide with some work being done on the local NBN node here (Green Point), I too was wondering if there was a connection (pardon the pun).
Looks like it was a coincidence
Telstra found an issue 250m from my house
My pair wasn't properly insulated and was corroded
Problem fixed, not a good sign for FTTN
2GOS-07 PCD installed yesterday and they got it underground as apposed to the expected aerial install so very happy about that. NTD due to be installed today between 1pm and 5pm.
NTD due to be installed today between 1pm and 5pm.
Good luck. I am still waiting waiting waiting � while my next door neighbour has been up and running for over a week now. We were both waiting for identical aerial install � cable needed to be pulled across the road from the pole � but for some reason his done and mine not. They could both have been done at the same time. Skymesh gave me the very helpful "luck of the draw" excuse for it not happening.
What means Network Shortfall? Could it refer to the splicing of a Multiport that a previous install crew had stuffed up?
I have chased up with NBN after getting no clear definition of 'Network Shortfall' from Optus.
It seems to be a general catch all that could even be a missing cable between Pole and House. In my case it looks like it's the badly spliced Multiport device on the power pole outside our house. I worked that out because NBN said that my house was the only affected premises for this particular network shortfall.
The NBN person also said that they (NBN service agents) do not have the ability to question the NBN NOC. In my case I would have to go back to Optus to have any chance of getting my Multiport device fixed before 27th May.
Finally connected today 2GOS-07 FTTP 100/40.
Speedtest result http://www.speedtest.net/my-result/5243994378
Congrats! Welcome to the club. :)
Thanks, extremely happy after having a 4/1 Mbps connection for years, this is superfast.
What means Network Shortfall? Could it refer to the splicing of a Multiport that a previous install crew had stuffed up?
I have chased up with NBN after getting no clear definition of 'Network Shortfall' from Optus.
It seems to be a general catch all that could even be a missing cable between Pole and House. In my case it looks like it's the badly spliced Multiport device on the power pole outside our house. I worked that out because NBN said that my house was the only affected premises for this particular network shortfall.
The NBN person also said that they (NBN service agents) do not have the ability to question the NBN NOC. In my case I would have to go back to Optus to have any chance of getting my Multiport device fixed before 27th May.
Glad to report that the "network shortfall" in my case was diagnosed as being poorly installed fibre connectors � both on the pole and at the CPD. Fixed today. Glad to be on FTTH at last.
2GOS-07 � aerial install. Would not surprise me if other people in the area (Point Clare) had exactly the same issue.
Edit to add:
Ping via ADSL and Optus at ~ 7PM last night:
64 bytes from 8.8.8.8: icmp_seq=0 ttl=45 time=185.078 ms
64 bytes from 8.8.8.8: icmp_seq=1 ttl=45 time=178.098 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=45 time=181.054 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=45 time=179.095 ms
64 bytes from 8.8.8.8: icmp_seq=4 ttl=45 time=177.997 ms
And that was good, over the weekend it was 3 or 4 seconds.
Tonight:
64 bytes from 8.8.8.8: icmp_seq=0 ttl=57 time=3.963 ms
64 bytes from 8.8.8.8: icmp_seq=1 ttl=57 time=4.866 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=57 time=4.525 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=57 time=6.092 ms
64 bytes from 8.8.8.8: icmp_seq=4 ttl=57 time=4.704 ms
that's better.
Anyone else in the FTTH Gosford area on iinet/internode/TPG starting to notice slowdowns during peak?
Been on TPG 100/40 Unlimited FTTH/P in West Gosford for over a year, no slowdowns at all here...
Been on TPG 100/40 Unlimited FTTH/P in West Gosford for over a year, no slowdowns at all here...
I think the backhaul cavalry has now arrived in 2gos-06 at least, as things seem to good again � getting a nice 94/38 on speedtest now at 7:30pm and downloads are back to full throttle.
So that took about 3 weeks-ish to get more backhaul to Gosford. Far, far better than Big T ever could with their green boxes of death.
Into my third month of waiting. Area went RFS on 5 Feb. Applied 7 Feb with first conversion date given by Internode was the 22/2 then again on 17/3 and finally 13/4. ADSL 2 is still going strong :)
Finally got an explanation today, "The update that we have been given indicates a network upgrade is required which is currently preventing the connection of the service."
Not sure why my area is marked RFS when it is clearly not. Additionally why even notify me roll-over dates !
My closest pillars are WOYY 54 and 53. Not sure which I'm on. The closest Node is in Cedar Cr for god know what reason?
It is the opposite direction from the exchange and just about everything else so I assume they have to run fresh copper from the Node to the Pillars(100 and 300 metre guestimate) which they don't appear to have done yet?
nto my third month of waiting. Area went RFS on 5 Feb. Applied 7 Feb with first conversion date given by Internode was the 22/2 then again on 17/3 and finally 13/4. ADSL 2 is still going strong :)
Finally got an explanation today, "The update that we have been given indicates a network upgrade is required which is currently preventing the connection of the service."
Not sure why my area is marked RFS when it is clearly not. Additionally why even notify me roll-over dates !
not only is the area marked as RFS, but all the individual properties in 2WOY-04-05 are all marked as connectible on the nbn� site.
Guess they are needing to talk up numbers.
Seems a lot of 2WOY-04-xx is actually unservicible, I know they were still installing fibre for 2WOY-04-18 2 weeks ago
2WOY-04-06 is also interesting as it spans the Rip Bridge. Number 126 Daley Ave is going to have it good, it is 1.1km to 1.25km from the node on the corner of Ornage Grove and Booker Bay Roads, over the likely copper paths
Hi All,
Finally connected in LJT-05, took from 29th Feb to remedy shortfall. Signed up with Telstra on a 25/5 and pulling consistent 24/5 right out to edge of 5Ghz wifi range.
Into my third month of waiting.
It's not flash is it.
I'm at Gorokan awaiting FTTN.
14th March � Missed appointment � Database issues
8th April � Missed appointment � Technician capacity issues
28th April � result tba .... yawn!
So not 3 months, but I chose not to sign up asap as I was sure theyre would be plenty of wrinkles in the 'system'. I'm pretty sure it well could have been 3 months. :)
Now where is Malcolm's phone number ... this sooner and faster MTM thing is getting to me. :)
Into my third month of waiting. Area went RFS on 5 Feb.
come see me when you hit 12months. apr 30 2015.
still cant even get an answer from nbnclowns
Meant to be switched over to FTTN yesterday. Tech arrived 1pm and didn't seem to know too much. Modem connection was on/off for 20 mins or so, then off constantly. Went to see tech and he'd gone. This is a business Telstra DOT connection and he'd just disappeared without testing the connection :( Now have no ADSL, no NBN, no phones, no nothing... Sitting in the truck somewhere where i can get a mobile signal trying to sort this sh!t out :( NBN think they might get back next week...!
Sitting in the truck somewhere where i can get a mobile signal trying to sort this sh!t out :( NBN think they might get back next week...!
Drive to Woy Woy station station and see if your local member is there and tell her what is going on. She promised to call me back this morning to get something happening with my connection.
I'm connected via the SAM: 2GRK-02 cabinet which is located in Corkwood road Woongarrah NSW 2259.
I live in Nangar street which is about 400m around the corner from the cabinet.
I'm with Internode and have been for the last 7 years.
It was exactly 2 weeks after submitting the on-line order to transfer from ADSL to FTTN that the change was completed � on the first go from the original order.
I had the original heat maps of our area � Woongarrah and estimated that I wouldn't get any more than about 25Mbps d/l.
I signed up for the Silver plan which is 25M/5M.
My speed is = 23.8M down / 4.6M up with sync of 32.2M and 9ms ping.
For the last 4 weeks I've gotten the above speeds any timer of the day/night.
Tested my new Dlink DSL4320 L Viper the other day and it showed a max attainable of = 62M down / 34M up.
I'm going to upgrade to the Gold 50/20 plan and see what happens.
the other day and it showed a max attainable of = 62M down / 34M up.
62 Seems a little slow for 400m from the node. I would have expected close to 100 attainable for your location. It seems your street is directly intersected by the boundaries for 2GRK-02-13 (The one on Corkwood Road) and 2GRK-06-03. If you're connected to the latter, your node might be further away than 400m, explaining your slower speed. Try typing your exact address into http://www.finder.com.au/nbn-tracker/map.
I'm connected via the SAM: 2GRK-02 cabinet which is located in Corkwood road Woongarrah NSW 2259.
Thanks for the tip. I've added 2GRK-02-13 to the map.
Have a look on the corner of Woko St and Barington Drive. There might be a node there, which you would be about 550m from.
hi skitter.rusty,
Put my address in at the link you provided and I'm definitely connected to = 2GRK-02-13.
My plan change is scheduled got the 25-04-16 � it'll be interesting to see what speed gain I'll get.
It just happens to be my monthly roll over date when I first joined Internode about 7 years ago.
It just happens to be my monthly roll over date when I first joined Internode about 7 years ago.
Yeah, I figured that.
But I will be curious as to whether the port speed changes on that day as I am not sure if the RSPs can actually do port speed change or if it can only be done by nbn� acting on an RSP request.
And given that the 25th is a public holiday...........
Just noticed 2NAA-02 now shows as "Build Commenced" with estimated completion in October. This area covers Kangy Angy, Fountaintade, Palmdale, Ourimbah, and the other half of Lisarow.
At the end of this year, the majority of the Central Coast will have been completed; probably one of the most highly NBN activated areas in Australia. (the Wollongong area is also progressing well). Notable exceptions include Kariong and Somersby, and then there's everything between Budgewoi and the Lake Macquarie.
I'm guessing Mangrove, Yarramalong, Wisemans Ferry, etc are going to get fixed wireless?
But I will be curious as to whether the port speed changes on that day as I am not sure if the RSPs can actually do port speed change or if it can only be done by nbn� acting on an RSP request.
I would hope that this process is fully automated but not sure it is. I had a speed upgrade booked in for Good Friday. Received an email from Internode on the day but no change in sync speed all weekend. I called them the following Tuesday and was told they would put through priority request. Within � and hour my modem was syncing at the new speed.
Tested my new Dlink DSL4320 L Viper the other day and it showed a max attainable of = 62M down / 34M up.
Are you saying your getting a much higher sync when using the dlink DSL4320 modem instead of the supplied one? If so, who is your ISP and what is the old modem?
I have chased up with NBN after getting no clear definition of 'Network Shortfall' from Optus.
It seems to be a general catch all that could even be a missing cable between Pole and House. In my case it looks like it's the badly spliced Multiport device on the power pole outside our house.
Saw some NBN installers on Saturday doing Arial installs on Glenrock Parade so I strolled over to see if I could get my Multiport fixed.
They were helpful and said that I had a 'dirty' Multiport. Suggested that they may be able to swap ports on the Multiport. I said that was tried on 1st April and that the 3 unused ports don't work. The installers also said that it may be possible to run my connection from a different pole.
They checked my address and it was on their list for rectification. But the job had been 'taken by Demand'. I am assuming that Demand are a contractor.
Anyone heard of 'Demand' as an NBN contractor?
installs on Glenrock Parade so I strolled over
Which part of Glenrock ? I didn't notice anyone at the weekend � otherwise I would have had a word.
Saw some NBN installers on Saturday doing Arial installs on Glenrock Parade so I strolled over to see if I could get my Multiport fixed.
looks like AUSGRID are giving their direct or contract line workers a nice overtime payment.
I say AUSGRID as AUSGRID seem to be managing parts of the aerial deployment
hi rob1000,
Are you saying your getting a much higher sync when using the dlink DSL4320 modem instead of the supplied one? = yes.
If so, who is your ISP and what is the old modem? = Internode and modem is their standard entry level TG-1.
regards
This is a business Telstra DOT connection and he'd just disappeared without testing the connection :(
This. NBN fixer arrived this morning and found the installer had put the two cables across two ports.
I'm in Woy Woy and since last week I'm getting only 3-4 Mbps downstream. Morning is full 95 Mbps. Upstream is consistently 30 Mbps.
I'm with TPG. Is this some congestion issue which will go away on its own or should I complain to someone?
Thinking loud, it could be school holidays so I might just wait it out for a week. If it's congestion, ISPs should stop selling unlimited Internet if they clearly don't have capacity.
Finally got an explanation today, "The update that we have been given indicates a network upgrade is required which is currently preventing the connection of the service."
Not sure why my area is marked RFS when it is clearly not. Additionally why even notify me roll-over dates !
Same here, except I didn't go thru the application process, so have slightly less disappointment.
Our physical issue preventing installation of any NBN gear into our street was insufficient power. That's apparently fixed now, but the huge roll of cable at the beginning of the street noted by Dazed a while ago, is still there, so we are still months away from any connection.
Frustrating.
62 Seems a little slow for 400m from the node. I would have expected close to 100 attainable for your location. It seems your street is directly intersected by the boundaries for 2GRK-02-13 (The one on Corkwood Road) and 2GRK-06-03. If you're connected to the latter, your node might be further away than 400m, explaining your slower speed. Try typing your exact address into http://www.finder.com.au/nbn-tracker/map.
Thanks for the tip. I've added 2GRK-02-13 to the map.
Have a look on the corner of Woko St and Barington Drive. There might be a node there, which you would be about 550m from.
Hi skitter.rusty I would like to add the following Node to your http://www.finder.com.au/nbn-tracker/map. This is the Node that I am on, it is 2GRK-03-01 and is near the corner of Dudley Street and Mannuka Parade Gorokan NSW 2263, it is 20 metres on the Ocean View rd. side of the Pillar there. Approx 33`15'13.77" S 151`30'31.85" E.
I would like to add the following Node to your http://www.finder.com.au/nbn-tracker/map. This is the Node that I am on, it is 2GRK-03-01
Thanks, added it to my map. Finder.com.au's nbn tracker is /user/422547's map.
If you feel like going for a stroll or weekend drive, maybe you could let me know which other pillars in the area have nodes? I've marked a bunch of pillars on the map including a whole row all the way up Dudley St.
Which part of Glenrock ? I didn't notice anyone at the weekend �
South of Havendale Close in Koolewong, around number 207 on Glenrock.
I'm with TPG. Is this some congestion issue which will go away on its own or should I complain to someone?
Also in Woy Woy, I vote for TPG not having provisioning enough backhaul.
I'm on 2WOY1-18 (FTTN), and now on my third attempt at getting connected have been told that NBN have a "core network shortfall". Just pondering why, when the nodes were installed in late 2014, they didn't install enough core network infrastructure to actually connect them all. Sigh.
Unlikely that's not going to ever happen talking about stopping selling Unlimited Internet.
It's clearly congestion and not enough purchasing in Backhaul, what is considered acceptable Day and Night performance is at least 70% of that.
The other problem is CVC costs for Backhaul as I last recall NBN Co charge ISP's $17.50 per Mbps to upgrade Bandwidth � That price needs to be reduced significantly as it is ridiculous.
Ok no problem.
2GOS CVC area has now exceeded 30,000 premises passed, so that would mean free first 150Mbps CVC per month rebate no longer applies, wouldn't it?
Perhaps this may have some bearing on congestion issues.
2GOS CVC area has now exceeded 30,000 premises passed, so that would mean free first 150Mbps CVC per month rebate no longer applies, wouldn't it?
Perhaps this may have some bearing on congestion issues.
was the "rebate" for passed or connected?
no wonder they are turning nodes on and declaring areas RFS even if people cannot connect :)
Think it was passed.
I last recall NBN Co charge ISP's $17.50 per Mbps
Recently NBN attempted to fix this..
https://delimiter.com.au/201
"CVC pricing as low as $11.50"
Original connection (FTTH) in Robson Close, Point Clare was scheduled for February 23. Installers came and were done fairly quickly the week before. Realised right at the end that the infrastructure wasn't actually in place on the street front.... and actually said to me "you must be someone special to have been able to order it so early!"
The look on his face, when I told him the NBN website said our street was "ready for service", was fairly panicky.
Telstra gave me a new connection date of April 28. They just called and told me it would now be at least May 30, and likely to change again. So frustrating.
Seems a balls-up from the start, with all the provider websites saying it was available back in February and giving the big push to sign up to contracts etc, and at this point it looks like it will take 3 months or more to get it actually connected. I have doubts that I will see it this year. I talked to some NBN guys in my street last week and asked how it was going. I could tell by his reaction that it would be a long way off. He did explain that they were under "tremendous pressure" to get the area finished. I asked if it was a mistake telling people it was available so early, when it clearly wasn't anywhere near ready. He just smiled and said they were doing their best. We'll have to make do with our Telstra 'Super Fast ADSL2+', which screams in at 1.5mbps on a good day, and 300-400 kbps on an average day.
had a bit of a drive around the southern end of Glenrock parade around Koolewong Station, up into Nimala Ave and Nimbin Road, alone with travels along Brisbane Water Drive as well I will say this
It seems that the aerial fibre tails are all being connected into pole mounted multiports, run up to a suitable height and anchored ready for stringing to actual properties, if the fibre is to cross the road vis another pole they are also seem to be doing that part.
They are just not doing the final connection to the side of the premises, looks like they are then leaving this for the installer to do, or even another "line crew" to do later.
Also, only doing it on a weekend must be providing a nice little Christmas bonus for the workers and costing a bomb.
They are just not doing the final connection to the side of the premises, looks like they are then leaving this for the installer to do, or even another "line crew" to do later.
It appears that nobody is doing this last bit at the moment.
Next problem will be that some little local vandal will run around chopping off all the rolls of cable. I'm just glad mine is out of reach. Many aren't.
Next problem will be that some little local vandal will run around chopping off all the rolls of cable. I'm just glad mine is out of reach. Many aren't.
yeah, some of to coiled up tails seem to be stored pretty low.
They are just not doing the final connection to the side of the premises, looks like they are then leaving this for the installer to do, or even another "line crew" to do later.
Yes that is what happens in Glenrock Parade Koolewong Arial install. First comes the Fiber along the poles. Than another crew comes along and does the Multiports, Then another crew comes along and does the Grey PCD box on the side of the house complete with Fiber between PCD and Multiport. Then another NBN crew comes inside the house, installs the Network Termination Device (NTD) and connects it to the PCD with Fiber (March 23rd). In my case I then put in the Router supplied by Optus and Optus should then activate the service.. All good hehe.
We got as far as Installing the NTD only to find no connection. We then had a further visit (1st April) when an NBN guy tried to find a working connection on the Multiport. Found only 1 of the 4 ports working which was used by my neighbor.
Today we have contractors up our pole. They say that they are going to replace the Multiport. We are waiting without a great deal of belief!
Found only 1 of the 4 ports working which was used by my neighbor.
You should have slipped them a fiddy to swap connections.
... and I guess it wouldn't make sense to check that all ports on the multiport are working when they put it up the first time, cutting off the revenue stream to replace the multiports that don't work.
You should have slipped them a fiddy to swap connections.
but the ports are apparently allocated on a per premises/connection basis. So even though the NTD may have a nice optical light it would not be able to connect at a data level as it wouldn;t match what the port needs to see
but the ports are apparently allocated on a per premises/connection basis. So even though the NTD may have a nice optical light it would not be able to connect at a data level as it wouldn;t match what the port needs to see
The NBN installers do swap the ports. They do this in conjunction with a person in the NBN NOC who adjust the data to match. The installers also go to the 'node' to adjust connections there as well. That's how they found out in our case that 3 out of 4 ports did not work.
Latest is that the team who was looking at our multiport say that there was nothing wrong with it. Told the wife that the problem is weak signal from the 'other end' and have gone up the street. They said they would be back.
Lucky I was not holding my breath!
The NBN installers do swap the ports.
oh yes, but they shouldn't be able to "Swap a non working connection to an already active/connected port, but it does seem to happen at times and then 2 connections are not working
Latest is that the team who was looking at our multiport say that there was nothing wrong with it. Told the wife that the problem is weak signal from the 'other end' and have gone up the street. They said they would be back.
Lucky I was not holding my breath!
bad connections up at the FDH maybe?
They said they would be back.
Lucky I was not holding my breath!
Yup, the installers didn't come back..
But, then again, they didn't say which month they would be back!
Got connected this week in Empire Bay with TPG on the 25/5 plan... Here are router stats for anyone interested, I'm pretty sure the node is like 500m+ away from our place but honestly not sure.
Downstream line rate (kbit/s) 25003
Upstream line rate (kbit/s) 6400
Downstream SNR (dB) 6.2
Upstream SNR (dB) 10.7
Downstream line attenuation (dB) 22
Upstream line attenuation (dB) 9.9
Downstream output power (dBmV) 14.4
Upstream output power (dBmV) 6.3
Speed test I did just then showed 22.76mbps down, 4.82mbps up.
Does anyone know if that downstream line rate is the max attainable or if that is throttled by the 25/5 plan? I tried talking to TPG about this but they weren't sure. Either way after being on 1.1mbps down for a while this is great.
Cheers.
Does anyone know if that downstream line rate is the max attainable or if that is throttled by the 25/5 plan?
The sync rate does indeed get throttled by the plan (I originally thought this wasn't the case, but I went from 12/1 to 100/40 and there was indeed a sync throttle that was changed, as well as a "soft" throttle further up)
The sync rate does indeed get throttled by the plan (I originally thought this wasn't the case, but I went from 12/1 to 100/40 and there was indeed a sync throttle that was changed, as well as a "soft" throttle further up)
Thanks mate, appreciate the response, might up the plan and see how that goes then.
Saw a NBN badged Utility vehicle in Narara on Friday, hopefully crying over there useless FTTN rollout
Downstream line rate (kbit/s) 25003
Your downsteam rate seems low
Seeing as all the 25/5 plans I have seen have synced at like 28000
Something might be wrong
Does anyone know if that downstream line rate is the max attainable or if that is throttled by the 25/5 plan? I tried talking to TPG about this but they weren't sure. Either way after being on 1.1mbps down for a while this is great.
I vote for max attainable. I have 28000 down / 6400 up. Confirmed with the tech when he was here that this is all i'm going to get :(
whrl.pl/ReBqvW
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posted Wednesday at 7:52 pm
had a bit of a drive around the southern end of Glenrock parade around Koolewong Station, up into Nimala Ave and Nimbin Road, alone with travels along Brisbane Water Drive as well I will say this
It seems that the aerial fibre tails are all being connected into pole mounted multiports, run up to a suitable height and anchored ready for stringing to actual properties, if the fibre is to cross the road vis another pole they are also seem to be doing that part.
They are just not doing the final connection to the side of the premises, looks like they are then leaving this for the installer to do, or even another "line crew" to do later.
Any SDS cable shown on the certified aerial design has to be installed before Ausgrid signs off the installation. The pole to premise link is not shown on the design so it is left for the installers to handle.
Just got connected to NBN today (Charmhaven) yay
Took 2 install dates, had a shortfall issue the first time on the 14th, they fixed it on the 15th, rescheduled appointment for today.
I vote for max attainable. I have 28000 down / 6400 up. Confirmed with the tech when he was here that this is all i'm going to get :(
Mine says 28000/6400 but my speed boost hasn't gone active yet.
Maximum Line rate
8.5 Mbps 47.35 Mbps
According to modem.
Maximum Line rate
8.5 Mbps 47.35 Mbps
Which is a shame really as to get that speed at a decent price you would have to find an RSP that offers the 50/20 plan, so it would be either 25/5 and not get your full speed or 100/40 and get half of what you should be getting and paying more for it.
Got a free speed boost from Telstra when i signed up so it's all good, wasn't about to pay for 100 when i knew i wouldn't even get close.
Their telling me that Wyong NBN will be available on the 6th May next month.
Who is telling you that? The only information I have is from mynbn.info, which does say 6 May 2016, however I haven't heard anything from NBN Co or any telco about service being available next week so I am skeptical.
Their telling me that Wyong NBN will be available on the 6th May next month.
this date keeps getting pushed back.
I am on Anzac Ave, and have been watching it for about a month now.
the original RTS date was April 28th.
Around the 15th of April it was changed to May 6th.
there is no work on the node install (I am assuming its going next to the pillar at the tafe) yet, so I assume it will get pushed back again.
2WYO-01 and 2WYO-02 are listed as 06-May-2016
2WYO-03 is listed as 03-June-2016
in Telstra's expected RFS list
2WYO-03 is listed as 03-June-2016
Yep thats me. Shame its FTTN but luckily close to the node(s)
2WYO-03 is listed as 03-June-2016
I'm hoping they got this wrong and it's actually 6th May... I can't stand 0.3mbit upload for much longer
I went into the Dodo store at westfield tuggerah. They wrote down my details in their diary for the 6th May. They said they'd ring me on this day.
i'm just skeptical of this actually happening on this date.
I'm hoping they got this wrong and it's actually 6th May
Nope the 03 area has always been behind the other 2 areas during build so we got till June :(
i'm just skeptical of this actually happening on this date.
Yeah the 6th is the RFS date but you normally cant order till the following Monday going by what has happened with other areas like Gorokan going Live.
Just curious on speed with nbn. Can anyone here say that they had bad speeds but then when they got nbn it was actually a noticeable change.
Like is it only going to be a few kb's faster or are we talking in mb's faster.
Just curious on speed with nbn. Can anyone here say that they had bad speeds but then when they got nbn it was actually a noticeable change.
Like is it only going to be a few kb's faster or are we talking in mb's faster.
really depends on what speed you are on now, vs what speed you will be on when you get on the NBN (which for most of us depends on how far away from the node you are located).
currently on ADSL2 I get about 1.2MB/s
if my node was placed outside of my house, I would get 9MB/s � 10MB/s
if my node is 500m+ away, speed would problaby be under 2MB/s
Just curious on speed with nbn. Can anyone here say that they had bad speeds but then when they got nbn it was actually a noticeable change.
Like is it only going to be a few kb's faster or are we talking in mb's faster.
Depends on whether you get FTTP or FTTN. I could download a file at around 400kb's on my ADSL, now on FTTP I can download at around 11.9 mb/s. So yeah vast improvement for me.
Just curious on speed with nbn. Can anyone here say that they had bad speeds but then when they got nbn it was actually a noticeable change.
Like is it only going to be a few kb's faster or are we talking in mb's faster.
Was with Exetel on alleged ADSL2 getting 7-8MB for about the past 3 years, towards the end of my time with them it was down to 1-2MB.
Now on FTTN with TPG, getting 23-25MB. Initially it was shite, and I was getting <1MB in peak times. They seem to have got their act together a bit more now.
Just curious on speed with nbn
Capable speeds can be much higher. But it depends which speed tier you get, the quality of the line (FttN), and the quality of the provider network. Normally the cheap providers underprovision their capacity, so the throughput improvement becomes negligible. You get what you pay for.
Dodo Iis often complained about network wise, though I see they rate highly on the local google quality reports. Maybe they are OK locally at the moment?
well 2WYO-01 is still listed as 6-May-2016... but there is no sign of any nodes being installed in my area
well 2WYO-01 is still listed as 6-May-2016
Most Nodes would have been installed around 3-4 Months ago. You just might be a long way from one sadly :(
Most Nodes would have been installed around 3-4 Months ago. You just might be a long way from one sadly :(
looks like you are right.
MyBroadband site puts me on WYNG:3, this covers the tafe and the houses surrounding it.
I have been watching that pillar waiting for the node to be installed.
My ADA on the finder site puts me into the 2WYO-01-04 catagory...
just went for a drive and found that node.
I am about 350m away from it... which is disapointing.... would have been <250m if they had put a node in at the pillar near the tafe.
Signed up for the Exetel 100/40 unlimited plan on 2WYO-01-04
hoping to get at least 35MB/s... but we will see.
so whats the process now? is it same (on my end) as churning to a new provider?
will my ADSL stop working, then I just punch my new details into my modem (already have a VDSL modem), and away I go?
what sort of downtime should I expect? hours, days weeks?
Nope the 03 area has always been behind the other 2 areas during build so we got till June :(
ugh more waiting! so one half of mardi gets it today, the other doesnt!
Signed up for the Exetel 100/40 unlimited plan on 2WYO-01-04
hoping to get at least 35MB/s... but we will see.
so whats the process now? is it same (on my end) as churning to a new provider?
will my ADSL stop working, then I just punch my new details into my modem (already have a VDSL modem), and away I go?
what sort of downtime should I expect? hours, days weeks?
====================================================
Don't know about Exetel, but I changed to FTTN with Internode and was given a date of 26-02-16 (First and only appointment) and it WAS done on that day with my internet being off line for about 2 hours. I just disconnected my adsl modem and connected my vdsl modem and waited till I received a call form Internode and bingo = all good.
will my ADSL stop working = yes.
I just punch my new details into my modem (already have a VDSL modem), and away I go? = yes.
2WYO-02 here.
Put in a my app today, already received confirmation of 10/5 as activation date.
Went with TPG, as I am not expecting spectacular speeds & figured I'd rather pay less for a slow NBN.
Had FTTP through telstra last year at a previous place of residence, that was fast. Not expecting much with FTTN.
Done my to today at Westfield tuggerah haven't received anything yet.
2WYO-02 here.
Put in a my app today, already received confirmation of 10/5 as activation date.
Same here � 2WYO-02
Also received confirmation of 10/5.
Went through Internode, be interesting to see what the speed is going to be like. Signed up for the 100/40 as I'm roughly 100m from the node.... time will tell.
Signed up for the 100/40 as I'm roughly 100m from the node.... time will tell.
I went with the 25Mbs, as I'm approx 500m away from the node. No idea what speeds to expect. All I know
is that up until today, ADSL1 was the best I could get.
I was finally jumpered onto the node (2WOY-1-18) last Thursday (4th attempt, 3 months after I first applied), and my modem's syncing at 102.5Mbps down 42.5Mbps up (can't complain about that!) but NBN have so far been unable to establish a virtual circuit to my RSP (Barefoot Telecom). Hopefully something will happen on Monday, as now my only internet access is through my phone. Does this nightmare ever end?
HI All. I'm new to this group. Just signed up with Dodo in 2WYO-01 for 25/5 unlimited. Probably take about a week to get my modem and activation. I'm about 220 metres from the node so don't know what speeds I'll get on FTTN. Anybody already connected in this area?
Is there a way of knowing how far your node is away?
I measured it by walking and using the GPS facility in my mobile phone. Not very accurate perhaps but the only method I could think of.
Is there a way of knowing how far your node is away?
there is a convoluted way to do a best guess calculation
It involves going to 2 web sites to establish your copper DA and then your NBN ADA, this is your node number.
Then knowing this information you can search your area for first your pillar and then your node.
There are some problems with this though as the copper from your premises to your pillar may not take the shortest or most logical path so your calculations could be up to a couple of hundred metres short
Here's a development, someone, I assume NBN, has come along during the week and pulled my roll of cable down from the telegraph poke. Gone. Nothing there now. No sign that it was ever there.
My local member's people called me during the week to say there was an issue with lead between the node and my house. It is odd that my neighbours who live further from the node have had no trouble getting their FTTH set up.
the copper from your premises to your pillar may not take the shortest or most logical path
Yep, mine comes out the high side of my house goes up the street to the nearest pole (about 25m), goes up the pole, turns around and comes back down, runs back across the front of my property, and into the pillar outside my neighbours far side. About 100m that could be 30m.
Ordered my NBN last thurs, tech booked to jumper me tomorrow, already have modem etc so as long as NBN cuts me over ill be happy as...
Went with big T bundle promo, free speed boost and welcome credit... lel
Tried skymesh but no FTTN plans? =(
pretty sure my Node is 500m away so im not expecting 100/40.
2WYO-01
Class 12... jumper only =)
Ordered my connection on Friday through Internode � went for the 50/20 plan as the agent said I'd probably only get 20-40mb based on his records of my line which is a little disappointing considering I currently sync at 17mbit on ADSL2+
On 2WYO-02 also so I guess we will see tomorrow when my connection has been activated.
Is it true that a rep or sales person can state that they can give more accurate speeds then those of ADSL 2+.
2WYO-02 � just got a text from Internode saying that my order has been delayed due to a pre-provisioning issue.
Gah!
crap...
when I filled in my direct debit info with exetel I put in one of the numbers wrong...
now I am delayed
2WYO-02 � just got a text from Internode saying that my order has been delayed due to a pre-provisioning issue.
Bugger!
I'm due to get connected today also on WYO-02 with Internode, no txt msg's from them as yet...........
I'm due to get connected today also on WYO-02 with Internode, no txt msg's from them as yet...........
Would be very interested to hear how you get on! Will be watching this thread. Seems weird that only certain people would experience pre-provisioning issues but I can't say I'm overly familiar with the provisioning process :)
Finally the agony is over. After four false starts over the past three months, I came on line on 2WOY-1-18 late yesterday. At about 210 metres from the node, my modem stats are:
Maximum Line Rate: 115.9 down, 49.15 up.
Data Rate: 102.5 down, 41.35 up.
SNR margins: 9.5dB down, 6.5dB up.
Attenuation: 12.8dB down, 13.0dB up.
Speedtest.net gave me 93.27Mbps down and 38.38Mbps up. Glad to have finally got there in the end.
2WYO-02 � just got a text from Internode saying that my order has been delayed due to a pre-provisioning issue.
Gah!
so that would imply that your node was not in fact RFS
so that would imply that your node was not in fact RFS
I never know whether to call you Dazed or Mr Confused.
Either way, I think you are right.
My RFS, which became "not (yet) ready for service" is now ... "we will turn up some time next week and assess the situation then decide what to do" ... according to my new NBN Case Manager.
Would be very interested to hear how you get on!
Well I'm connected and that's about where the good news ends!
Connection Speed 34948 kbps 7629 kbps
Line Attenuation D0( 24.0) D1( 65.7) D2(N/A) dB U0( 11.6) U1( 54.3) U2( 70.3) U3(N/A) U4(N/A) dB
Noise Margin D0( 6.2) D1( 6.3) D2(N/A) dB U0( 6.2) U1( 6.2) U2(N/A) U3(N/A) U4(N/A) dB
Actually about 300 metres from the node (google maps and walking gps)
Considering I was syncing with ADSL2 @ 22500kbps it's fairly disappointing, spoke with internode and they want me to record speedtest.net results for the next 48 hours at peak/off peak times so they can go back to NBNco with the results and see if everything is as it should be.
sigh.......
I just spoke to Internode. Supposedly the tech started to work on my installation but came across some issues with the way the line has been built.
This needs to be fixed first before they can then book another appointment for my new NBN installation.
Looks like I will need to pay for an extra month of DSL, supposedly my issues takes 2 weeks to fix. *shrug*
Hope yours gets up to speed soon!
Is anyone in 2WYO-02 and has been connected yet? What are the FTTN speeds like?
So I received a note in the mail from tpg saying that the NBN will be available in my area soon, this is at Holgate. Anyone else get something similar. How long can I expect it to take now?
How long can I expect it to take now?
finder site says August 16th for that area
Looks like NBN finally got their stuff together for 2WOY-07-17 (Woy Woy Bay) . Addresses have been sorted and the whole area is now service class 12 according to Nbnco's checker.
iinet confirmed my line will be jumpered next Monday. It worried me slightly when the iinet Techie mentioned the line checks said that our house is the only one in the area that can get FTTN. I'm sure that must be nonsense.
Here's hoping that Monday will be successful and I can migrate from 3mbps to something a bit better.
So I am curious how this is going to work connecting to the NBN once it is RFS.
I am on the very edge of the ADA 2NAA-03-017
I have seen the node installed at
https://www.google.com.au/
Now there is a small junction box installed a couple of houses away hiding in the bushes.
https://www.google.co
The whole row of houses on this side of the street are currently connected to the Narara exchange not Gosford.
When August 16 (believe it when I see it) comes around are we going to have issues connecting or is it likely they will just change this junction over to the new area?
Looks like NBN finally got their stuff together for 2WOY-07-17 (Woy Woy Bay) . Addresses have been sorted and the whole area is now service class 12 according to Nbnco's checker.
so, approaching 90 days after they declared the area RFS people can now connect.
Amazing
guess RFS doesn't mean "ready for service" any more, it must now mean "ready for some"
guess RFS doesn't mean "ready for service" any more, it must now mean "ready for some"
So true... today is six months from the copper disconnection date for 2GOS-05 and -06 � according to the finder site, there are 1,401 premises still Service Class 0 � to quote NBNco � "Service Class Zero refers to premises passed by the active network, but for which a service cannot currently be ordered from a telephone or internet service provider because additional work is required, for example because there is cabling required for an apartment block." (extracted from http://www.nbnco.com.au/conte
I had the PCD installed at my place on April 10 last year but am still considered as SC0. Two enquiries sent to NBNco about the "additional work" and when it will be fixed were a waste of time. What is really annoying is that there are SC2 premises to my left and right on my side of the street. Still, I could be in worse position as the other side of the street have none of the infrastructure installed yet � presumably will be aerial if they ever start that work (anyone spotted any crews working on this in these two areas? Itchy13 thought it would be done by May-June so we'll see).
exetel have just informed me my activation date should be next monday... fingers crossed all goes well.
guess RFS doesn't mean "ready for service" any more, it must now mean "ready for some"
If you look at the roll-out based on NBNCo meeting their RFS dates, then it seems everything is going really well. It's only if you're one of the suckers trying to connect to the service that the issues really become apparent.
Hopefully everything goes to plan this time... as we've been SC12 before just to be reverted back to SC10 a couple of days later.
Well still 3 more weeks until 2WYO-03 RFS date. Still not sure who to go with.
Well still 3 more weeks until 2WYO-03 RFS date.
$10 says you can't actually get service on that date.
After 3 calls to tech support in regards to modem losing settings on loss of power, I am online in 2WYO-01.
Full 25Mbs as ordered.
Be interesting to see what speed is like during peak on Fri / Sat.
$10 says you can't actually get service on that date.
You never can, you always have to wait till the following Monday for you to order via an ISP.
You never can, you always have to wait till the following Monday for you to order via an ISP
Lets make it T+4 for a bit of room to move then. $10 says you don't have service on the following Wednesday.
Is anyone in 2WYO-02 and has been connected yet? What are the FTTN speeds like?
Im in 2WYO-01, FTTN with T 100/40, sync at 55/22 (at a 500m distance reckon its worth complaining?). My adsl came in at 21/.75 @ 1100 from exchange.
Nodes about 500 away but was expecting a little higher? Throughput has been amazing with little drop even in peak periods... tonight will be the acid test....
Overall im happy but considering lodging a complaint about the speed.
I have seen the node installed at...
Is it labelled yet? Is that 2NAA-03-17 or 2NAA-03-18?
Now there is a small junction box installed a couple of houses away hiding in the bushes...
What do you mean by junction box? Are you sure it's not a micro-node?
The whole row of houses on this side of the street are currently connected to the Narara exchange not Gosford...
You're quite a few streets away from being anywhere near the Gosford Exchange area. All of the Gosford exchange area has fibre to the premises.
Im in 2WYO-01, FTTN with T 100/40, sync at 55/22 (at a 500m distance reckon its worth complaining?).
Nope. They only guarantee 12/1 during the "coexistence period" until the legacy ADSL/POTS is turned off, and only guarantee 25/5 after that. They don't have to do anything. It is however, a little slow for 500m, but internal wiring, street wiring quality, and cable route, are all factors which affect your speed.
Im in 2WYO-01, FTTN with T 100/40, sync at 55/22 (at a 500m distance reckon its worth complaining?). My adsl came in at 21/.75 @ 1100 from exchange.
Nodes about 500 away but was expecting a little higher?
I remember seeing a graph when fttn was proposed and being tested at the peninsula.. The graph shows close to the node well above 100mbs... At about 400m it dropped down below 100 and was decaying in speed much quicker than the first 300m so this sounds about right... I'd be changing to a 50mbs plan and keeping the $10-$15 a month for beer!
http://www.abc.net.au/techno
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