Continues from: /forum-replies.cfm?t=1967253&p=-1#bottom
good luck Techno
mine was due to be connected today and nothing changed
so disappointed :( im in 5cpk-10-07
Yeah I don't think they are actually ready...pretty ordinary effort really my next go is on the 15th June so fingers crossed they have their shit together by then.
Cheers
Yeah it's getting beyond ridiculous. I wish they had just pushed the RFS date back until things were actually ready.
In other news, friend in 5CPK-08 had her FTTN connection drop off. Was good for around a month before � suspect a tech has taken the copper pair to another property, which is a bit of a pain. Called up node and launched a fault last friday, let's see how long it takes to get resolved...
DFENS posted this in the last thread
"5CPK-07 31-Aug-2017 Bedford Park, Bellevue Heights, Clovelly Park, Mitchell Park"
Where did he find this? 5CPK-07 is still under build prep and I'm starting to doubt if we'll even see it this year
"5CPK-07 31-Aug-2017 Bedford Park, Bellevue Heights, Clovelly Park, Mitchell Park"
Where did he find this? 5CPK-07 is still under build prep and I'm starting to doubt if we'll even see it this year
Perhaps that it why it says 2017...
mine was due to be connected today and nothing changed
so disappointed :( im in 5cpk-10-07
I'm in this same zone. I'm due to be switched over this Friday afternoon. (with TPG)
So does this mean mine won't go ahead?
So does this mean mine won't go ahead?
I doubt it! But as said above, good luck! You could be first!
Just called Internode provisioning to see why nothing happened on my planned cutover date yesterday and why didn't I receive any notification. As predicted they blamed NBN Co. and were unable to give me a rescheduled date for another attempt. They also gave no apology for their lack of accountability. So now I play the waiting game...
Good luck to anyone with cutover planned for today in 5CPK-10!
BIL in Eden Hills connected up his iinet provided modem last night after he was connected to FTTN last Thursday. The NBN tech only took 20 mins at his place around 4.30 pm and he was told they'd be there between 1 and 5 pm so all good. The tech asked where was his modem but the BIL shrugged and followed it up with iinet the next day and hence it arrived yesterday.
So what about the speed? Well the NBN tech had tested the line at connection time and informed the BIL it was 28/9 so all good. The BIL was a bit surprised as he had ordered 25/5 but the tech told him even though he was on that tier he might get up to 48 sometimes as that's the next tier( so don't ask me?) So what did the BIL find when he connected up at 7pm last night? 4.2-4.5 download and similar for upload but later on that evening down to 2.3 yet this morning at 10am up to 22 so welcome to congestion at Eden Hills folks. Wisely he's still on Wimax at the same time and last night when FTTN was getting that 2.3- 4.5 he could flick over to Wimax and get 10 download so now he's got a difficult decision to make.
Actually I'll correct that. The BIL had ordered the NBN from iinet two weeks earlier and all good with the connection on the Thurs arvo and he was going to enquire about the modem Friday but he received an email that morning from iinet saying it was on its way and hence he got it the following Tuesday (yesterday). So it seems RSPs wait for the all clear from NBNCO before despatching a new modem.
Given that evening congestion he's experiencing, naturally he'd like to know if anyone is with say Telstra or another RSP and they get much higher minimum speeds during the evening peak time as clearly he's not happy down to 2.3 at that time and yet capable of 22.
To rephrase the Bard � 'Frailty thy name is Netflix!'
Perhaps that it why it says 2017...
Oh crap wow I didn't even notice that...
That can't be legit
just called optus and got rescheduled for 7th June... a week after the original date
better not disappoint me
So I'm here in 5CPK-02... Finally getting my PCD connected. It's on the wall, but they need to come back to 'test' it... Then they'll submit my paperwork to say that my premises is RFS, then only can I order my NBN....
Who else here has ordered from Telstra and how long are wait times?
I have 'heard' that 5CPK-10 is not actually ready due to a network problem and orders are now on hold.
Oh crap wow I didn't even notice that...
That can't be legit
Oh it's legit. Something, something Darlington Project. You'll be lucky if it's RFS by that date.
Appointment for tommorow in 5CPK-10 been cancelled with no rescheduled time given
i think nbn didnt manage properly in the 5cpk-10 area
Oh it's legit. Something, something Darlington Project. You'll be lucky if it's RFS by that date.
I knew Darlington Project was going to cause delays, but I thought the relocation of the utilities would only mean a couple of months delay, not a whole extra year.
Apparently there's something wrong or unfinished in 5CPK-10 according to internode. I wonder what it is...
I'm in Eden Hills, connected to node 5CPK-05-11 I think, which is at the top of our road, corner willunga st and Sheps Hill road.
Yeah looks like the BIL would be connected to Point 47 cnr Euroa Ave and Willora Rd so copper line length could be 800-1000M. One thing I do know he asked about gas connection a few years ago and the answer was for Ellis Ave residents not even if they all signed on would it be viable due to rock/hard ground, so you can see why full fibre would have been problematic and how often would that occur around this big wide land?
One thing I do know he asked about gas connection a few years ago and the answer was for Ellis Ave residents not even if they all signed on would it be viable due to rock/hard ground, so you can see why full fibre would have been problematic and how often would that occur around this big wide land?
Wasn't a problem in getting the copper in there in the first place.
Use this site to see which node you would actually be connected to:
5CPK-10-03 � [Point 76] the one that was ready for service a couple of weeks back, that I signed up for a service on on the 25th, is now "not ready for service"
[I have 'heard' that 5CPK-10 is not actually ready due to a network problem and orders are now on hold."]
Looks like Finder agrees with you :-( Nice work in a marginal seat Malcolm � even your broken offering is crap.
Wasn't a problem in getting the copper in there in the first place.
True but that's before we had to have Environmental Impact Statements, CFMEU closed shop rates, yada, yada which is presumably where the 14 finalist tenderers were coming from and that sticker shock.
I'm in 5CPK-10 had all kind of junk mail saying NBN in your area sign up with us, blah blah. Went with TPG, got all kinds of promises that all is good � had the modem sent out ready for 1st June. Got postponed to 8th June. Now that has been cancelled with no set date in the future. TPG advised that due to network shortfall unable to connect, yet have still charged me for the first month. Back to my crappy 512kbps ADSL @ $60 per month (28kbps download on a good day) . What a joke. Not happy :(
Went with TPG, got all kinds of promises that all is good � had the modem sent out ready for 1st June. Got postponed to 8th June.
Was your original install set for June 1st? These past few weeks have been very disappointing.
Wonder if it looks good for the numbers if they just say an area is RFS even if it's not actually working...
--
Update: order for today (2/6) has been "placed on hold due to NBN delay. We'll update you when we have more information."
What on earth is going on with 5CPK-10? Haven't seen any techs at my pillar or node for over a week.
Went with TPG, got all kinds of promises that all is good � had the modem sent out ready for 1st June. Got postponed to 8th June. Now that has been cancelled with no set date in the future.
Interesting how that's the process from TPG and yet the BIL with subsidiary iinet only gets an email from them that his modem's on it's way the day after NBNCo have hitched him up with FTTN and it rolls up 3 business days after. Perhaps iinet have worked out that if NBNCo don't get there when they say they will then the new modem sitting in the box is only rubbing salt in consumer wounds.
Just got this response from nbn re: 5CPK-10. I guess back to running around in circles talking to Internode.
We apologise for the delay as regards your nbn installation.
We have had a look at the order and can see there was an issue with nbn� network infrastructure, which has prevented the installation taking place. This has been raised with the applicable teams to resolve.This work is carried out externally to the property and as such, you will not be required to be present during this time. There is currently no planned remediation date available,but your Retail Service Provider can contact our back of house area to follow this enquiry up on your behalf.
Works updates will be provided to your Service Provider when available. We recommend contacting your RSP who can provide you with the progress of your order.
EDIT.
5CPK-03 is still down, even though the NBN provided maps are now purple and saying we're able to connect. What is going on?
got rescheduled again from 7th June to 10th
its pretty much a month to connect from the day of RFS in 5cpk-10
Well to update you on the BIL's FTTN speed at Eden Hills seems he was getting 22-24 download last night right through peak hours after 4.5 down to 2.3 the first night (recall the NBN tech checked his line initially at 28/9 and he clocked 22 download in the morning) Cynical types among you might suspect that sudden jump in peak hour speeds had something to do with him ringing iinet yesterday and demanding to speak to cancellations, muttering things like fraud, TIO, yada, yada after I'd explained a bit about NBN wholesale pricing, RSPs and CVCs, etc. A mere coincidence no doubt.
Lunch-time, and I get an e-mail from TPG :
Dear Customer,
Username: *****
Customer ID: *******
Thank you for choosing TPG for your NBN Internet Service.
Unfortunately, we are currently unable to activate the NBN connection to
your premises, because the installation has been requested to be cancelled.
To cancel your account, please email adsl_cancel@tpg.com.au.
Please ensure you include your ADSL username or customer ID in any
correspondence.
We sincerely apologise for the inconvenience this may have caused.
Kind Regards,
ADSL Logistics
Email: adsl_logistics@tpg.com.au
Ph: 1300 360 855
www.tpg.com.au
A text message that I hadn't seen had been sent to my scratch phone "Hi, please disregard any cancellation e-mail sent as NBN application is still in progress [apologies...]
I called in without having seen the text as I was a bit concerned that [a] my current ADLS may be at risk of disconnection and [b] *why* I should need to put in a cancellation request for a service TPG had cancelled...
It looks like 5CPK-10 is in a rather borked state ATM...
I got the same text and email about an hour ago. Hopefully it is back on track very soon.
I know it sucks but at least your cheering up everyone in 5CPK-11 since we've had to wait longer for our RFS while being sandwiched between a FTTP area and other FTTN areas already connected :)
I am thinking Chad at Nuskope is wondering if he can handle an empire rather than a kingdom at this point, while I eye off the neighbours' trees and check out the portable drill and the glyphosate....
Well to update you on the BIL's FTTN speed at Eden Hills seems he was getting 22-24 download last night right through peak hours after 4.5 down to 2.3 the first night (recall the NBN tech checked his line initially at 28/9 and he clocked 22 download in the morning) Cynical types among you might suspect that sudden jump in peak hour speeds had something to do with him ringing iinet yesterday and demanding to speak to cancellations, muttering things like fraud, TIO, yada, yada after I'd explained a bit about NBN wholesale pricing, RSPs and CVCs, etc. A mere coincidence no doubt.
I actually found the line setted down after the first day. In our case they did need to update a few settings to assist the connection. But yes, ringing them up and nicely asking for assistance normally gets a result, it did in our case. Or you can accuse them of fraud too I guess...!
Glad you got it sorted....
I actually found the line setted down after the first day. In our case they did need to update a few settings to assist the connection.
Well when he was asking for cancellation and said he was going to stick with Wimax they did say leave it with them and they'll get their technical staff to look at it and get back to him. You talk about tickling a few settings but the NBN tech read his connection at 28/9 initially so what is it with the settings by RSPs is an interesting question.
Hey I'm on excellent copper(although they've DLMed me down) so not my problem like the BIL's black spot but naturally I'm interested in how others get on with NBN uptake, although ours will be HFC whenever.
RFS for Belair was Mid may, my cutover scheduled for just over a week and I'm driving past Telstra Crews working frantically at the Pillars in Belair the last few days. Should I be worried. I'm thinking I should recharge my 4G Wifi dongle !!
Internode tell me my 5CPK-10-10 connection has been rescheduled to 11th of July....
Sure. But you might spend the first month's 100/40 price unnecessarily if your line cant handle it. Any subsequent plan change only gets actioned at the next billing period.
Yeah, that's true. Honestly i was expecting atleast 60 down and was ready to pay extra for a mere 10Mb/s increase. But that doesn't seem to be the case. If the copper wire follow the same path as gas/electricity/plumbing, then there's no way i'm over 400m from the Node. The pillar is located right next to it too.
Just supposedly got connected to 04 with internode but the supplied Frizbox keeps telling me that there is a faulty dsl connection.
They have logged a fualt with nbn god knows how long that will take. So now i have no internet at all now
Just signed up with Internode @ 5CPK-11-06. Let's see how this process goes.
but the supplied Frizbox keeps telling me that there is a faulty dsl connection.
Might not be the issue but check you've got it on Annex-B, not Annex-A
Ok i will check but whats the difference?
I liked the timeline format that some of the people here made. Here is my timeline:
Node: 5CPK-10-16
13/5/16 � Supposedly node became active
13/5/16 � Called internode. Scheduled for NBN Connection on 25/5/16
25/5/16 � Not connected to NBN
26/5/16 � Called Internode. Remediation of the node until 15/6/16. Something about ?Shortfall
15/6/16 � Called Internode. Everything now fixed. Scheduled on 23/6/16.
23/6/16 � No Connection.
24/6/16 � Called Internode. ?Shortfall again. Being investigated. Will find out in problem in 2 days.
27/6/16 � Called Internode. No updates from NBN. Escalated issue with NBN, and will find out 2 days. And was told that this is just to find out the problem, not how long the remediation.
I know some people say it is the NBN's fault, and not the ISP. I honestly don't know these things. But for some reason, I immediately remembered that AD campaign of Internode: WE BRING THE SMART TO BRING YOU THE STUPID.
Just supposedly got connected to 04 with internode but the supplied Frizbox keeps telling me that there is a faulty dsl connection.
Your port probably has been locked if the settings were not 100% correct.
I know some people say it is the NBN's fault, and not the ISP.
Don't see how it's the ISPs fault, as the ISP does not provide the physical infrastructure, which is what is at issue here. Any other RSP would have the same issue (and they are). RSPs trying to get any info out of nbnco is like trying to get blood out of a stone.
From the Fritz!Box Help site:
"A technology for ADSL2+ that adjusts the data rate to the transmission quality of the DSL connection without re-synchronizing the DSL connection. This process is switched on or off at the DSL exchange (DSLAM). When it is switched on, the FRITZ!Box will use it."
DQS: DSL Quality Management Techniques and Nomenclature:
Seamless rate adaptation (SRA) is another type of on-line reconfiguration ... defined as a procedure to adapt to slowly varying channel conditions. ... compared with a full retrain, the combination of [Emergency Rate Adjustment] and SRA can survive a sudden noise event without interruption of service.
SRA is specified for ADSL2, ADSL2plus and VDSL2 and is optional.
DQS: DSL Quality Management Techniques and Nomenclature:
Seamless rate adaptation (SRA) is another type of on-line reconfiguration ... defined as a procedure to adapt to slowly varying channel conditions. ... compared with a full retrain, the combination of [Emergency Rate Adjustment] and SRA can survive a sudden noise event without interruption of service.
SRA is specified for ADSL2, ADSL2plus and VDSL2 and is optional.
And how can this information help me?
I liked the timeline format that some of the people here made. Here is my timeline:
Node: 5CPK-10-16
My mate is connected to this node so at least the node is up and running
Double post
My mate is connected to this node so at least the node is up and running
Similar boat for me.. Darkhound is connected to my node but my order is on hold due to "Network Shortfalls"....
Looks like I played nodelotto and won!
Measured by google maps, best case scenario I am 540m from the Node (5CPK-04-03).
DSL Type
VDSL2
DSL Mode
Fast
Maximum Line rate
31.63 Mbps 94.43 Mbps
Line Rate
31.63 Mbps 92.96 Mbps
Data Transferred
561.79 MBytes 1363.6 MBytes
Output Power
13.6 dBm 7.4 dBm
Line Attenuation
6.4, 28.1, 41.9,N/A,N/A dB 14.9, 34.7, 51.1 dB
Noise Margin
6.8 dB 7.6 dB
Speed test: http://www.speedtest.net/my-result/5436092788
So is anybody successfully connected to 5CPK-04-09? I was connected to it yesterday and Internode say there is a fault on NBN and they have told them and now i have no internet at all grr. I wonder how long it will take to rectify. Any1 else been in the same boat?
Is anyone connected on 5CPK-10-12? Internode is telling me that there's a problem in the area and there is no ETA when it will be fixed...
So is anybody successfully connected to 5CPK-04-09? I was connected to it yesterday and Internode say there is a fault on NBN and they have told them and now i have no internet at all grr. I wonder how long it will take to rectify. Any1 else been in the same boat?
did you change your modem to annex B?
My turn, 5CPK-10-14 with Telstra.
The whole thing was initiated by Telstra, sent us a new Gateway Max and Cordless Phone in their Self Install Kit.
First appointment June 7th, canceled due to network shortfall,
Second appointment 17th June, ADSL was disconnected at 9.30am, NBN didn't happen and no ADSL since,
Third appointment 28th June, Canceled due to network shortfall.
On calling Telstra we were placed on hold and transferred 3 times, the last person we spoke to was concerned about knocking off time at 9pm and wanted us to get a call back, we said no thanks because that never happens, we were left on hold for a further hour and eventually gave up.
Complained to NBN and they replied saying the issue would be fixed today, we have now asked why was our appointment canceled for today then ?? Still awaiting reply.
If anyone has an appointment for 5CPK-11-17 today, the good news is there is a tech working on the pillar at the moment :)
A warning to those in 5CPK--08 � A volunteer at a local community center had a visitor at the door last week, informing him the NBN had arrived now, and his phone would soon stop working if he didn't allow the man to switch him over. The volunteer bought a phone from this nice helpful gentleman, and then, after signing for the phone, was given a nice free modem, which the man said would only work on Telstra, and then the nice man switched him over to "the NBN".
He came to me a little puzzled as to why his DODO internet was not working, and had spent a few days on the phone to then to sort it out. DODO finally had notification of the slam, informed him that they could not reconnect him -and did a really decent thing in allowing him out of his contract without penalty.
We've given him the number of the TIO [and print out of how to make a complaint] so they can help him work out *who* he is now signed with so he can start moving to some resolution � he stated he hasn't used the Internet using the modem, but was a bit put out when I told him he couldn't just disconnect the modem and plug his phone into the wall any more [FTTN].
I'm not across all the details, as this is a self report from someone totally unfamiliar with any of the tech, but it is sounding like he wasn't going to find out he had been slammed until his next Telstra bill came in � and the smallest plan I could find for Telstra was $70 for 100GB [with bonus] � has was on Telstra for phone [~$35] and the lowest DODO plan [$20 for 50 GB] which suited him fine.
He had been led to believe that the work the man had done was merely to "switch on the NBN", the new modem was needed for the phone, but swears nothing was said or mentioned regarding his "Internet.".Telstra wasn't on his wish-list, and DODO tell him they do not provide an NBN service in the area.
I'm not knocking Telstra here, but there appears to be a slammer operating in this zone � one which I know to have a very high proportion of aged and disabilty residents:-( The man has been given no paper contract to reference, and was a little bit put out to find he had had 18 months to sort this out...
I'm not knocking Telstra here, but there appears to be a slammer operating in this zone � one which I know to have a very high proportion of aged and disabilty residents:-( The man has been given no paper contract to reference, and was a little bit put out to find he had had 18 months to sort this out..
He also has a cooling off period with the door to door salespeople. So dont bother with the TIO, simply invoke the cooling off rights, and move to your nbn providor of choice.
However, you wont be able to go back � you'll have to stick with NBN.
very high proportion of aged and disabilty residents
My aged neighbors told me that Telstra sent them a new NBN modem without their prompting... Seems odd to me!
Ran into them at the local Polling Booth on Saturday and were surprised to find that Telstra hadn't done the same to me...
They both claimed to have not agreed to switch to NBN, which left me at a total loss as to what advice to give them, apart from "do you have any other phone points in the house, cause they'll stop working for phones when NBN gets turned on".
Seems odd to me!
Our experience with Telstra was relatively smooth until NBN cocked it all up.
They sent a letter about a week before RFS stating they would send a self instal kit, if we didn't want nbn right now we were to send it back in the provided airbag. When the kit arrived there was also one of those security stickers over the lan sockets which said removing this and connecting this modem means you are agreeing to switch. This was repeated multiple times within the documentation, emails and sms's received.
Presumably all Telstra ADSL customers moving to FTTN get the same treatment but maybe not......
He also has a cooling off period with the door to door salespeople. So dont bother with the TIO,
True � but he hasn't been told this � I suspect that the seller was hoping he wouldn't notice until the bill came through, by which time the period would have passed. I passed him on to the TIO because [a] there will probably be a few this has been done to, and they can collate the results [2] they would have more expertise talking him through what has happened and [3] he is now down for connection fees, has a modem he needs to return to DODO he has lost the utility of, and will be without his net until he arranges another provider or comes to a possible agreement with the provider he has been tricked onto. My suggestion was that he suggest [strongly] that the new provider match the $55 total fee he was paying, as the legitimate demand of a roll-back is no longer possible.
In that regard, I believe he may get better recompense via the TIO than merely accepting he has had his connection destroyed by an over-eager seller and sucking it down. It also puts the behaviour on the map ....
Our experience with Telstra was relatively smooth
Hmm � my chap was a Telstra phone line customer � I certainly hope there is not going to be a policy of Telstra rocking up and providing this "service" in that area in such a manner...
Ok Update on 5CPK-08
Told by Telstra QC guy that a NBN needs to install a few more nodes as the Dist on some are too long to support 25Mbps Min speed. I think he Said 4 more nodes will need to be install but didn't give a time frame.
He said 5CPK-08 is not the only place this needs to be done there are other SAM not in 5CPK that need Extra Nodes.
He said 5CPK-08 is not the only place this needs to
That blow-out to $56 Billion looks like it may blow out a bit:-/ At least now a bit of information is trickling out...
Watching Copper tech connect New NBN copper cable into paper filled copper cable that was put into the ground 40-60 years ago and even the Telstra tech watching all agree this is Bull shit.
He said 5CPK-08 is not the only place this needs to be done there are other SAM not in 5CPK that need Extra Nodes.
I reckon the folks at the end of the chain in my area 5CPK-10-05 might get one then..
They're looking at forecast maximums of 25/5 assuming the 60 year old copper is still in brand new condition....
Told by Telstra QC guy that a NBN needs to install a few more nodes as the Dist on some are too long to support 25Mbps Min speed. I think he Said 4 more nodes will need to be install but didn't give a time frame.
So the reality is � as they start the rollout, they are finding they'll need to install more infrastructure.
I dont think $56 billion is the top end of what FTTN is going to cost!
We kept on being re-scheduled. We paid the fee to get connected as a new connection and the tech came out and connected us three days later. 5CPK-10-13. We've now got DSL sync -
Attainable throughput kbit/s 102297 37161
Current throughput kbit/s 96151 34046
Still no internet connection though. Just getting PPPoE timeouts. Waiting for a response from nbn to fix. *sigh* very frustrating situation.
(edit: length)
Further on the "slamming" � on further investigation, it turns out that merely his Telstra line had been switched to VIOP , the modem supplied to feed that, and there was no Internet connection offered at all.
The main worries here are that [a] Telstra seem to be hustling people to attempt to keep their phone line with Telstra and [b] are *not* informing them that they will lose any current ADLS connection they have when they do so. If that conversation had taken place, my man would have worked out what was happening...
5CPK-04-15 Had an appointment with Telstra for cut over to the NBN on Thursday 8am to 2pm. Nothing happened. I called Telstra back yesterday and was informed the appointment was cancelled (not rescheduled) by the NBN due to weather. Had to rebook an appointment for next Thursday 7am to 2pm. I suggested we check the weather forecast first but this was lost on them
2nd appointment happened and all seems to be working OK. My static IP changed so I had to modify my DNS records. No big deal.
Last Result:
Download Speed: 74760 kbps (9345 KB/sec transfer rate)
Upload Speed: 37087 kbps (4635.9 KB/sec transfer rate)
Latency: 6 ms
Jitter: 2 ms
Packet Loss: -1%
7/8/2016, 6:43:01 AM
Suspect I could do a little better than that once internal wiring is modified but I can't complain about those results. Estimated 350-400 m from the node.
I can't complain about those results.
You can complain.. but for Labor dropping the ball and backstabbing each other/Liberals changing the plan you'd be connected with Fibre and you wouldn't have even bothered checking the sync rate!
So after the job being cancelled due to 'bad weather', my next rescheduled installation is set for 08/07/16.
Another week away.
Also according to Internode there is no direct avenue for communication or complaint to NBN Co when it comes to 'customer feedback'.
So the latest development is more 'NBN' BS.
So my connection was meant to be activated between 7am-2pm today.
I called them just after 2pm to check on the progress, to which they informed me NBN had marked the job as "completed" at 9:15am.
I asked them to do a speed test on my line, at which point they noticed it was only syncing at 4mbps, and upon looking further discovered my ADSL line was still active and the NBN connection had not been completed.
The only course of action? To log a 'fault' with NBN Co, which they will respond to by giving me a call in the next 48 hours to BOOK an appointment. So they aren't going to FIX the problem in 48 hours, they are merely going to TALK to me about booking a time to fix the problem, which I expect will probably be another week away if they are consistent. As they also 'don't work on weekends', I won't be expecting this call until at least Monday.
WHY mark the job as completed, IF ITS NOT?!
If I didn't ask them to immediately do a line test, I wouldn't have even known there was a problem until I attempted to use the service later tonight.
If I wasn't 'technical' or didn't ask questions, I may not have even known there was a problem at all!
This is BEYOND a joke.
Are NBN technicians that useless they don't even check their work before they mark a job as completed?
WHY mark the job as completed, IF ITS NOT?!
Because as Ive said here before, the records in 5CPK and most of the country are up shit creek.
Id almost bet, that someone else has just had their line moved to the NBN for them � instead of yours.
NBN's priority to fix faults is woeful. Just as bad as Telstra.
Thanks Kernel. :)
Admittedly I haven't read EVERY post in this thread.
Although, people shouldn't make assumptions.
If they have a job to complete, they should at least follow up with the relevant party that the connection is working.
Whether they be directly with the customer, or with the relevant ISP, to do a sync/speed test on the line after connection.
Records aside, their quality control and proof checking is non-existent.
This would be like someone working in a desktop support type role helping with the installation of software, but just running the .exe, and walking away. Not checking for installation errors, or if the software even opens after it's done.
My static IP changed s
If you are FTTN most providers are only offering a static I.P. for business connections or an extra fee :-/ Annoying as all hell if you get a power cut or other interruption on your modem uptime...
Driving home from gym, saw a guy walking towards pillar on Marion Rd, so stopped and asked him if he was doing NBN cutovers and he told me he was doing mine.
Got home and 10 mins later all cutover. Getting 25Mbps so very happy
5CPK10-03 btw
Should mention that the tech came to my house after, to check everything was working OK.
Nice bloke, wish I'd given him a beer.
Ok , have signed up with Nuskope , I'll be on 5CPK-10-08 , they suggested 2 weeks is their median wait in this area ( I'll be happy with 4 :) )
They have no modems/routers ( claimed an international shortage ATM) , my Netgear R8000 is no good for FTTN � ( thanks LNP) so I'll go get a cheap TP-Link TD-W9970 as I don't need VOIP.
My copper line has not been in use for 6 years, previously had ADSL with Adam and landline number w telstra. They were able to check that my old number was still somewhere in the system and that the copper pair was still available � apparently it is � so its just a connection and off we go. They gave me a wire length of about 680m , which was nice to know. will update progress.
I don't actually like the idea of a fixed IP address, as I have no need to host a website, but now with the NBN, it seems unavoidable.
EDIT: just had a 30sec wait on the phone !, and then was told nuskope NBN is a dynamic IP , when the router re-boots ( of course ;) ) ---- I'm a little happier now.
anyone else in similar situation ie TP-Link TD-W9970 or 5CPK-10-08 or 680m ?
5CPK-10-15
Finally got connected today (still at work so I cant try it out). After getting my plan canceled twice, told that Im not in range, and then that I live in a apartment and would need to contact my building manager (live in a detached dwelling).
Also had to get my phone line activated, as I live in a house that used old housing trust land. Fingers crossed when I get home.
I don't actually like the idea of a fixed IP address
? I didn't like the idea of going from fixed to variable I.P. as most providers are doing for FTTN, as it means I have to reconfigure cameras and monitors after any power cut or modem reset...
? I didn't like the idea of going from fixed to variable I.P. as most providers are doing for FTTN, as it means I have to reconfigure cameras and monitors after any power cut or modem reset...
dynamic dns will help you with that.
Had a technician appointment today which came and went with no tech arriving � so still no net. Hopefully it doesn't take 3-4 bookings before one actually happens this time!
Technician came today and its all working again. He thought the 27 down/1 up sync was strange and so made some calls � answer was that NBN only guarantee 12/1 and so that is the end of it. No further investigation will be done :(
The line filter was removed too and that wasn't the cause.
So I guess I'm stuck with N-ADSL-N until whenever FTTP or some other tech gets rolled out :(
anyone else in similar situation ie TP-Link TD-W9970 or 5CPK-10-08 or 680m ?
Hey mate,
I'm on 5cpk-10-08
If you check my post history you'll see my story, basically been waiting since mid May, with 3 or so appts cancelled. Still waiting to be rebooked. I've stopped pushing my ISP as they're giving me free mobile data till its fixed and it's been quite handy when I'm at work, away from home. I'll be eagerly awaiting to hear how you go. I'm guessing you're on the new pillar they put next to the node if you're 650 metres away.
Got connected today on 5CPK-04-15-FNO-001.
Old speedtest.net:
10mbs/.8mbs
New:
40mbs/18mbs
Internode 50/20 plan. Haven't been home to try it myself. Will see if there's any slow downs tonight...
Driving home from gym, saw a guy walking towards pillar on Marion Rd, so stopped and asked him if he was doing NBN cutovers and he told me he was doing mine.
Got home and 10 mins later all cutover. Getting 25Mbps so very happy
5CPK10-03 btw
Should mention that the tech came to my house after, to check everything was working OK.
Nice bloke, wish I'd given him a beer.
btw, this is on a Fritzbox 7390 as Internode dont have any 7490's in stock yet, but everything is working fine on the 7390. Wondering if I should cancel my 7490 order?
for those who are interested in speed tests by regions. I have results done today using PIA vpn
No VPN
PING 5ms 93.78mbps DOWN 38.25mbps UP
SYDNEY
PING 31ms 85.73mbps DOWN 29.79mbps UP
MELBOURNE
PING 19ms 86.94mbps DOWN 33.34mbps UP
SINGAPORE
PING 157ms 71.03mbps DOWN 22.70mbps UP
HONG KONG
PING 200ms 29.30mbps DOWN 18.65mpbs UP
JAPAN
PING 163ms 54.77mpbs DOWN 21.33mpbs UP
US CALIFORNIA
PING 188ms 54.71mbps DOWN 21.53mbps UP
US SLICON VALLEY
PING 187ms 63.94mbps DOWN 25.63mbps UP
US NEW YORK CITY
PING 263ms 37.27mbps DOWN 13.96mbps UP
UK LONDON
PING 333ms 21.96mbps DOWN 15.32mbps UP
GERMANY
PING 352ms 23.14mbps DOWN 10.24mbps UP
Ok , have signed up with Nuskope , I'll be on 5CPK-10-08 , they suggested 2 weeks is their median wait in this area ( I'll be happy with 4 :) ) � 21st july
i discovered that NuSkope sent me a SMS on last Saturday the 23rd, informing me that my target provisioning date is next Tuesday 2nd August.
WooHoo !!!,
5cpk-10-14 finally connected today. Definitely less than 300m cable length possibly even 200m.
DSL Status
Up
DSL Uptime
7hours 53min 1sec
DSL Type
VDSL2
DSL Mode
Fast
Maximum Line rate
49.59 Mbps 137.23 Mbps
Line Rate
6.4 Mbps 28 Mbps
Data Transferred
291.39 MBytes 546.05 MBytes
Output Power
3.4 dBm -14.5 dBm
Line Attenuation
2.4, 13.1, 15.3,N/A,N/A dB 6.9, 20.6, 18.3 dB
Noise Margin
26.3 dB 28.1 dB
http://www.speedtest.net/my-result/i/1721194399
Now to just get some credit for excess data and compensation for no service for 6 weeks.
Don't recall seeing any recent updates for those unfortunate enough to live in 5CPK-07. Turns out expected RFS has been pushed back another ~7 months:
5CPK-07 Bedford Park, Bellevue Heights, Clovelly Park, 31-Mar-2018
Don't recall seeing any recent updates for those unfortunate enough to live in 5CPK-07. Turns out expected RFS has been pushed back another ~7 months:
5CPK-07 Bedford Park, Bellevue Heights, Clovelly Park, 31-Mar-2018
Nuskope should be building wireless coverage in this area if they haven't got it already and they could sign up alot of people before NBN gets there...
One nice looking site may be the Flinders Uni building on the old mitzi site, but they probably have their own comms requirements and regs...
i discovered that NuSkope sent me a SMS on last Saturday the 23rd, informing me that my target provisioning date is next Tuesday 2nd August.
WooHoo !!!,
:(
sms today to advise that the Planned Delivery Date for 5CPK-10-08 has moved from the 2 August to the 11th August !
There was work on an open pillar on Conmurra Ave near the end of Waverly Ave in 5CPK-11 this afternoon for anyone waiting in that area.
5CPK-04-18 � Hawthorndene
NBN website has now gone from RFS to "The rollout of the nbn� network has not started in this area"
God knows what is going on...
So 61 days after our first connection appointment, we finally got connected to 5CPK10-05 today.
Syncing at 28,000/6,400 on a 25/5 Aussie Broadband plan with their Netcomm NF10W...
We had a pretty decent ADSL connection syncing about 22,000/1,000 kbps to a Tophat roughly 400m line length.
We're now connected to the Node located about 5m closer and the brand new pillar next to the node, so total line length ought to be pretty much unchanged and we're syncing at a maximum attainable rate of 34,098/15,935!
Surely there's a problem with the connection? I was expecting an attainable rate of 60,000+kbps given our line length!
SNR looks fine at 10.5down and 18.2up
Downstream Attenuation is 22.7dB
The Netcomm doesn't seem to provide bitloading info.
I'm now seriously considering whether it's worth the upgrade to the 50/20 plan that I was expecting to go on!
Feel truly sorry for the other 2/3rds of the street who will be on line lengths 600m and more! There's no way they'll be getting any more than 12mbps if my experience is anything to go by!
Surely there's a problem with the connection? I was expecting an attainable rate of 60,000+kbps given our line length!
Try a different socket in the house. There's a 10 megabit/sec difference between my sockets.
still waiting, should be connected to 5cpk08-11 which went live in march
Yep, I'm the same area, I gave up on waiting and got a wireless service installed a few weeks ago.
Very happy that I did, on a 40/10 plan I often see this, http://beta.speedtest.net/result/5578856377
Speed test from my ADSL for comparison http://beta.speedtest.net/result/5524743867
Internode. They did submit a problem report in May, and they resubmitted it last week. But they say now, the NBN site does not let them apply.
I have noticed a lot of people around our area are having those little triangle wireless antennas Pop up :),
Received a couple of emails from Chris Gregory of NBN Co today. In one of them he claimed that the issues of scraps of wire, insulation and electrical tape being left around pits, pillars and nodes in Blackwood and Hawthorndene had been addressed, but I've continued to see a build up of scraps of wire around pillars since I stopped cleaning them up around the end of July 2016.
Interesting Article. Hoping that you will continue posting an article having a useful information. NBN ready Adelaide
Trả lờiXóa