so you saying everyone that is on IINET has stuffed copper?
Try reading all of my post...
Got a surprise email from yesterday from Telstra saying we were connected up to NBN when we had a date of this Friday 12th August to be connected.
Happy with the speed. Plus decent maximum line rate if we ever want to upgrade the speed.
4EDM-03
http://www.speedtest
25/5
Down: 23.59
Up: 4.5
Maximum Line rate
Up: 51.34 Mbps Down: 119.76 Mbps
iIiNET 19:54- superfast internet hahahaha!
just spoke to another mate of mine who is on IINET and he also says they are a damn joke, he has called up several times saying he has ridiculously slow speeds and spent hours trying different things, they even sent him a new modem and still slow speeds. I told him the real reason why he is getting slow speeds, he is looking at new ISP's tonight and going to ditch iinet.
If your download speed is fast during the day and slow at night, it's congestion and nothing else . No point wasting time with modems etc. Why is iiNet still advertising and signing up new victims? Is this some sort of pyramid scheme?
Why is iiNet still advertising and signing up new victims? Is this some sort of pyramid scheme?
People need to leave why pay good $$$ for sub standard product.
People need to leave why pay good $$$ for sub standard product.
I am, but it takes time...
It will be worth the wait :)
Of course. It doesn't really affect my life as such, but I am annoyed that this scam is allowed to go on in the first place, I am annoyed I can't watch the shows I want to watch and I am annoyed at the amount of time I have wasted on this.
Mate, iinet is stuffed all round.
They are totally congested, are not keeping up with demand.
Thoroughly recommend jumping ship, I was getting less than 5mb at night with FTTP on a 100/40 plan.
Switched to another provider, back to happy 95mb+ land.
Which provider did you switch to?
Any suggestions for a good host company ?
moving my email servers from iiNET
For email only, the Google Apps/Business stuff works well � $5/m per user.
Not sure if it will help you iiNet guys but received some notifications of TPG works
"Due to third party planned network rearrangement in the state of QLD "
Work Start: 23/08/2016 11:00 PM
Work End: 24/08/2016 05:00 AM
Timezone: Sydney/NSW
Outage Duration: 20 mins
and
"Due to third party planned optical fibre cable rearrangement to reduce congestion on fibre network "
Work Start: 24/08/2016 11:00 PM
Work End: 25/08/2016 05:00 AM
Timezone: Sydney/NSW
Outage Duration: 20 mins
and a third
Work Start: 25/08/2016 11:00 PM
Work End: 26/08/2016 05:00 AM
Timezone: Sydney/NSW
Outage Duration: 20 mins
I was connected to the FTTN on the Atherton Tablelands yesterday. 1000 meters of copper to the cabinet and I have a 50 / 18 mbps connection.
So far no congestion but I was the 5th person to be connected up here. I am on iPrimus.
apparently all the FTTB installs in Cairns are now getting their RCD replaced as the DC UPS has a tendency of tripping the existing breaker that is in there.
1000 meters of copper to the cabinet and I have a 50 / 18 mbps connection.
would they have thicker copper out that way?
Has anyone heard any more about the rollout in Gordonvale. NBN website says nothing (not even planned) finder says not started but on 3 year roll out plan with expected start q2 2016 which has been and gone.
I look at the current rim/cmux combo across the park from me every day hoping to see some activity and movement but nothing yet
Well my order has finally come out of hold, I think it may have something to do with the sheer amount of construction going on in my area (my node is right next to the new Special School construction site). I'm going to do the silly thing and stick with iiNet, owing to the fact that I rarely used the internet during peak hours and I'm a pretty super patient person. Let's hope those dates posted by MJ above help with the congestion.
Has anyone heard any more about the rollout in Gordonvale. NBN website says nothing (not even planned) finder says not started but on 3 year roll out plan with expected start q2 2016 which has been and gone.
I look at the current rim/cmux combo across the park from me every day hoping to see some activity and movement but nothing yet
I thought I saw something about starting Q4 this year, however I could be wrong.
We're going to buy a house down there, however we're looking at Riverstone Hills which luckily is on FTTP; its the main reason we chose that area!
I'm off draper road. Right next to riverstone hills...'
Maybe I can connect to your fibre and wireless it to my house :-)
Maybe I can connect to your fibre and wireless it to my house :-)
that's something I seriously thought of doing when my neighbour could get it and I couldn't for another 6 months. but never had time to set it up.
I managed to get an appointment for the 2nd Sept..... Did have a failed modem delivery in there though cause when i got home it was no-where to be seen however i'm suspecting some dodgy neighbours grabbed it.
scene
should be "seen" as its not a movie as you don't have a camera setup to confirm neighbour involvement like you should have then you would have the neighbour in the scene.
G'day all, So almost 2 weeks on nbn now and i'm pretty happy with the speeds considering I'm approximately 550mtrs from the node (4EDM-04 according to nbnfinder.com.au).
Did have some issues when first connected with constant drop outs, got on to tesltra & nbn and they sorted it out within 24hrs, it's been pretty solid after that.
http://www.speedtest.net/result/5563290075.png
DSL Type
VDSL2
DSL Mode
Fast
Maximum Line rate
51.96 Mbps 120.1 Mbps
Line Rate
40 Mbps 109 Mbps
Data Transferred
545.39 MBytes 3859.76 MBytes
Output Power
13 dBm 6.9 dBm
Line Attenuation
5.1, 21.0, 30.6,N/A,N/A dB 12.2, 26.0, 37.5 dB
Noise Margin
11.8 dB 9.5 dB
G'day all, So almost 2 weeks on nbn now and i'm pretty happy with the speeds considering I'm approximately 550mtrs from the node (4EDM-04 according to nbnfinder.com.au).
damn, i would be happy with that 550m from the node as well.
Signed up for Aussie broadband in woree. I'll report back with how it goes after connection
damn, i would be happy with that 550m from the node as well.
Mate I'm stoked!!!! I've heard of some connecting at that distance and getting woeful speeds, i was really hoping to sync at 70mbs, but in reality wasn't expecting to get much more than 50mbs.
So you can imagine my surprise when the speedtest was at 94mbs!!
So you can imagine my surprise when the speedtest was at 94mbs!!
I'm trying to figure out how you're getting such good speeds when compared to my stats (which look similar to me...)
Line standard VDSL2
Channel type Interleaved
Downstream line rate (kbit/s) 52418
Upstream line rate (kbit/s) 21876
Downstream SNR (dB) 6.7
Upstream SNR (dB) 6.7
Downstream line attenuation (dB) 17.3
Upstream line attenuation (dB) 7.3
Downstream output power (dBmV) 14.1
Upstream output power (dBmV) 8.9
Downstream CRC 0
Upstream CRC 0
Downstream FEC 1574
Upstream FEC 216
Mate I'm stoked!!!! I've heard of some connecting at that distance and getting woeful speeds, i was really hoping to sync at 70mbs, but in reality wasn't expecting to get much more than 50mbs.
So you can imagine my surprise when the speedtest was at 94mbs!!
my dad is on 4EDM-01-08 and only 300m from the NODE
but alas he has never connected to the internet before in his life...................... such a waste.
Signed up to Aussie Broadband for 25/5 on the weekend for install in White Rock.
SMS today said appointment on 1st Sept.
Will see how it all goes and hopefully post some speed tests when up and running.
Anyone on Exetel NBN? On the 4EDG-03-06 & looking switch to their NBN from adsl2 just want know if they are suffering congestion. Parents on iinet & was going to go with them but they currently only get a few Mbps even with max sync speed.
Looking for a good quality service provider for both internet and landline in a package when the NBN if ever gets rolled out at the Northern Beaches as they are combined into Smithfield Zones.
Don't need the absolute highest speed but no rubbish that goes super slow at night.
Any good ones that are not generally well known.?
At least my TPG ADSL 1 no phones but all uploads are totally free but slow.
Two speedtests from today. Located in Bayview Heights on 25/5 with Internode.
Speed test at 4.45pm � http://www.speedtest.net/my-result/5575713181
Speed test at 9:30pm � http://www.speedtest.net/my-result/5576246604
Two speedtests from today. Located in Bayview Heights on 25/5 with Internode.
Speed test at 4.45pm � http://www.speedtest.net/my-result/5575713181
Speed test at 9:30pm � http://www.speedtest.net/my-result/5576246604
I'm suffering the same problem with Internode but on fixed wireless. 3mbits/s tops during peak hours. What a joke, steer clear from them
Two speedtests from today. Located in Bayview Heights on 25/5 with Internode.
I had similar problems last night with my Foxtel Broadband and thats with ADSL (Telstra wholesale) ... was basically unusable
Two speedtests from today. Located in Bayview Heights on 25/5 with Internode.
Just got connected today in Woree, 23 down 4.5 up, in prime time at 7pm.
With Telstra.
Not sure if that's my limit or my plan limit?
["Just got connected today in Woree, 23 down 4.5 up, in prime time at 7pm."
I'm in Woree.
Tested at 9:19 pm tonight with Telstra.
23.5 down
4.8 up
on 25/5
planned optical fibre cable rearrangement to reduce congestion on fibre network "
Work Start: 24/08/2016 11:00 PM
Work End: 25/08/2016 05:00 AM
Timezone: Sydney/NSW
Outage Duration: 20 mins
Was this completed? Anyone noticed a difference?
iiNET NBN in Earlville : 0.22 Mbps
http://www.speedtest.net/my-result/i/1757034219
Optus mobile internet same time, same place : 12.32 Mbps
It seems these days that most RSPs call centres and populated by staff who are only interested in making sales, but don't really understand the products they are selling...
Except for the smaller technically competent RSPs that I mentioned a few posts above.
It seems to me that most of the complaints fall into 3 categories:
1. The RSP sales and support staff are clueless (eg Telstra, Optus, TPG) so if you are eventually able to get connected to the NBN and have no faults, then everything is generally good eventually (until to get a fault).
2. The RSP has under provisioned their network/CVC (eg iiNet) so your speeds are only good while your asleep or at work.
3. You are too far from the Node or your wireless tower is congested � in this case their is nothing the RSP can do about it (did you notice FTTP has no issues in this regard... hmm maybe NBN should use that in more places � now there's an idea)
So the best people can hope for is to avoid problem areas 1 & 2 � the best way to do this is to use a technically competent RSP � one who understands how the mess called NBN works, and how to get services provisioned, and also provisions their network and CVC ahead of demand, rather than blaming everyone but themselves.
So the best people can hope for is to avoid problem areas 1 & 2 � the best way to do this is to use a technically competent RSP � one who understands how the mess called NBN works, and how to get services provisioned, and also provisions their network and CVC ahead of demand, rather than blaming everyone but themselves.
who is this?? I cant think of any off the top of my head.
is there anyone out there who understands the nbn mess? that is the question.
But you have FTTB which is the closest to full FTTP as you can get, and you probably only have about 10 to 15 meters of copper to the MDF where it connects to the fibre.
The rest of us will be getting FTTN which could be 40 to 800 meters of copper to the node/fibre.
about 7 metres actually. then about another 7 metres to my modem.
but still you should be getting more than dial up speed surely??
So the best people can hope for is to avoid problem areas 1 & 2 � the best way to do this is to use a technically competent RSP � one who understands how the mess called NBN works, and how to get services provisioned, and also provisions their network and CVC ahead of demand, rather than blaming everyone but themselves.
That is it in a nutshell. It is the reason I went with iiNET, because of previous good experience with them. I was aware of the TPG take-over, but had not realised they had basically destroyed the very thing that made iiNET such a good company. I simply can't be bothered to experiment with other small companies, no matter how dedicated to customer service they may be, as good internet is vital to my business operation. I know for a fact that Telstra works well in my street, so I left it at that, even though I prefer to support small , independent operators. I just can't afford any more mucking around.
Connected to Aussie broadband this morning. Currently getting the maximum speed I paid for, pretty happy so far. I'll do another few speed tests during peak times
It shouldn't, but the whole NBN process seems to be total chaos
Jesus christ, what an absolute joke. And here I was thinking that Telstra would be my last, albeit expensive, resort if worst comes to worse.
Interestingly the iinet fault for the Cairns region is showing as 'recently fixed' as of being updated 4 hours ago.
https://www.iinet.net.au/status/4808023
Could have fooled me:
Yep very happy with my Aussie broadband. Rock solid all day and only losing around 2mbps during peak time
As was briefly mentioned by Chris (iinet rep.) somewhere, I think this is the real reason for the speeds in and around Cairns on iinet.
https://www.iinet.net.au/status/4913755
It details a fibre upgrade in Cairns. Any Postcode search (ie 4868, 4869, 4870) will bring it up in the search results.
If you search for "Cairns" it does not come up.
Edit:
It shows up for "Australia" , so maybe a large pipe to from iinet to the world?
Interestingly the iinet fault for the Cairns region is showing as 'recently fixed' as of being updated 4 hours ago.
It's not only Cairns, and apparently iNet has the same problems In Bundaberg, Mackay and Rockhampton and others:
/forum-replies.cfm?t=2541663
Just how long it takes to solve the problem is anybody's guess, and iNet don't appear to be in a hurry.
In terms of copper cable, 4EDM-02 is a relatively new area so the copper should be in good condition.
How was your ADSL performance before you switched to NBN?
Others are posting good results in the area, so changing RSPs is one option for you, but that can be a PIA.
In the meantime, have you considered changing your plan back to 25/5?
Surely it can't be much worse than you are getting now, and you wont be bleeding money on 100/40 every month....
Any reason why skymesh can't service a fixed wireless install on the Atherton tablelands? They said a few months....
Going by what Paul is posting here /forum-replies.cfm?t=2516281&p=59
I get the feeling that they're "ready to go" but they're giving their Customer Service team some breathing room after Skymuster sign ups. TBH if that's the case can't really blame them if they want to give a quality service.
Internode has gone to crap recently due to congestion issues etc, been a loyal customer for years but getting these speeds on a 100/40 plan is a joke.
I wish I got that down speed on my 25mb Internode connection. Was practically dial up speed the other day. Took forever to load websites, and file downloads ran at the zippy speed of 1kb
Took forever to load websites, and file downloads ran at the zippy speed of 1kb
reminds me of the days of dial up for $29.95/month.
Yep very happy with my Aussie broadband
Me too � been connected since Thursday � all my tests have been round these speeds
Cairns CSA (White Rock area) FTTN 25/5 � ADA: 4EDM-04-10
Last Result:
Download Speed: 24025 kbps (3003.1 KB/sec transfer rate)
Upload Speed: 4339 kbps (542.4 KB/sec transfer rate)
Latency: 69 ms
05/09/2016, 9:01:37 am
Is it just an issue with the smaller ISP's Internode, iiNet etc? Are telstra customers having the same issues with congestion because I'm seriously considering jumping ship.
Is it just an issue with the smaller ISP's Internode, iiNet etc? Are telstra customers having the same issues with congestion because I'm seriously considering jumping ship.
Well if it is bad now not likely to be or get much better as a large area of Cairns still not connected yet. After seeing the Northern Beaches flooded with workers and virtually every box opened up now it is completely quiet and Zero work going on.
A check on Finder for 4SHF-02 'Expected Ready For Service' states N/A last time they quoted Dec. wonder what year.
Northern Beaches come under Cairns Smithfield Area.
My TPG ADSL 1 has been pretty good lately since the workers left only had a few outages in the last 2 months.
Hi Dirac, thank you for your post which seems to be my experience as an iiNet customer. I have just had a pretty subpar experience with their Customer Service Department, after having horrendous and completely unusable speeds in iiNet over the weekend.
I phoned their service provider to ask for a refund of my Aug 2016 bill fee, given that for months we have virtually not been able to use our NBN Service for anything during peak periods. When I phoned the CS yesterday afternoon, they wanted me to do speed tests to determine how bad my speed is.
Even after telling the woman I was speaking to that the speed is soo bad I couldn't even bring up the ozspeedtest.com page to complete a test, she still insisted on me doing it. She also placed me on hold for about 10 minutes, claiming that she was trying to track down a fibre specialist to speak to me, even though there is a pretty minimal chance of getting someone like that on a Sunday afternoon.
While she had me on hold I had the following results:-
Speed Test at 5:03pm yesterday:-
Line Speed 33 kbps
Download Speed 4 kb/s
Speed Test 5:07pm yesterday:-
Line Speed 379 kbps
Download Speed 47 kb/s
Obviously, this is completely unusable speeds and I am pretty justified in my request for a refund, however she indicated that it was against their policy to refund fees. She also wanted to call me back today to discuss my 'speed issue' and actually said to me, can you get home earlier from work to answer my call because my shift finishes your time 6pm. Ridiculous.
After this underwhelming experience with iiNet Customer Service, I went and posted a scathing comment on the iiNet Facebook page
In their response to me, in which they also told me they would not be refunding my monthly fee for Aug, they also provided a link to an apparent 'Network fault' however when looking at the fault, it is a minor 'BROADBAND' fault in Cairns, not NBN so it's not even related to my issue at all:-
https://www.iinet.net.au/status/4808023
This morning I lodged an Ombudsmen complaint and 2 hours later, my Customer Service friend from iiNet had left me 2 voicemails telling me that they had refunded my Aug 2016 bill and that I need to call her back to discuss my 'speed issue'.
I am also going to leverage the Ombudsmen complaint to avoid any exit costs to leave iiNet and move to another ISP, however the question then becomes, who do I go to instead.
It sounds like on these forums, there are several people recommending smaller ISPs, like Aussie Broadband or even Dodo, or maybe a Telstra or Optus. I am not quite sure where to go, so any advice anyone may have I'm all earns.
I live in Parramatta Park QLD, about 100 ms down the street from the Minnie St connection.
Seeing as they are all so bad should then go for the cheapest possible. Telstra were total useless service on Copper so not likely to be anything else on NBN unless you think 7 days to respond to a complaint is acceptable.
After this underwhelming experience with iiNet Customer Service, I went and posted a scathing comment on the iiNet Facebook page
Just for clarification, on your facebook post:
the speed test website kept bombing out over and over even while a laptop was connected directly to the NBN Box on the inside of my home.
That seems to indicate that you have FTTP (Fibre to the Premises). I ask that because most of the posts in this thread are about FTTN (Fibre to the Node), and their recommendations may not be useful.
Having said that, it would appear that the 2 majors, Telstra and Optus are having the least problems with congestion.
Hi Sithao yes I believe I have fibre to the premises as there is an NBN box installed inside my home which connects to a box on the exterior wall.
There has been a lot of recommendations from friends as well as online comments on this and another forum suggesting that the majors are the go, I'm just slightly reluctant to sign up with Telstra.
This being said, a little bit of pain upfront to establish the connection may be better than the horrible customer service and Internet service we have been putting up with for months with iiNet.
Tonight's speed test
http://www.speedtest.net/my-result/i/1767495615
Woeful
It will be interesting to see whether Telstra offer any plans without contracts for 12 or 24 months. I suspect this is unlikely given the way they operate.
I'm just slightly reluctant to sign up with Telstra.
a little bit of pain upfront to establish the connection may be better than the horrible Internet service we have been putting up with for months with iiNet.
I had the same reluctance, but came to the same conclusion and ended up signing with Telstra
see whether Telstra offer any plans without contracts for 12 or 24 months.
They do, but then charge you a set up fee.
Have just signed up with Aussie Broadband for a 25 mbps 500GBs per month contract for $60 / month. No connection fee, month to month contract, BYO Modem and no exit fee should I choose to cancel my service. This is therefore a $20 a month saving on what I'm currently paying, because I don't need a landline. My current iiNet phone included in my bundle is unplugged anyway as the only calls we ever got was from telemarketers.
They have told me their standard connection time frame is 1-5 business days and that in some cases connection becomes active within 24 hours of application process. A text message will be sent to me with a notification when my service has become live plus an email confirming the details of my application.
I just then need to call their Tech Support to re-config the modem to Aussie Broadband in a different port on the FTTP Box on the inside of my home and I'm good to go.
If this doesn't work out and their service is rubbish I can leave at any time at no exit penalty. Fingers crossed this all goes well and I will be able to actually use the internet in my home again!
Have just signed up with Aussie Broadband for a 25 mbps 500GBs per month contract for $60 / month.
Personally I like the idea of starting on the Tier 2 level 25/5.
AFIK there is no fee penalty for moving your plan up to Tier 3, 25/10, apart from the additional monthly charge, but you would need to check that with your RSP, and it would depend on your modem line speed stats.
Of course if you are happy with 25/5 then there is no need. It's just an option.
Good luck and let us know how it goes...
mate of mine just resigned with iinet the idiot, he thought his modem was faulty and that was why he was getting low speeds as that was what the tech support suggested as well, so instead of getting his own modem he signed up another 24 month contract to get a free modem and still got snail paced internet speeds. hes not happy chappy. I told him so.
The more people on iinet, the less people taking bandwidth away from me
Well I got connected today with iiNet, there's got to be something wrong as I'm on the 100/40 plan but my modem is syncing at exactly 28000/6400. I'm getting decent speeds 23mbps down 4.7mbps up but its morning so I'm bracing myself for the shit to come at 3pm onward.
Hey guys,
Live in Mooroobool. Always in an ADSL black spot, so been on 4g for years at $115 p/month. They've installed the NBN exchange about 300m down the road from my place about 3 months ago... but all ISPs have said more work/construction is required and NBN Co can't provide ANY information on time frames or what they're doing...
Does anyone have any suggestions on what to do in this instance??
Cheers
Ryan
NBN Co can't provide ANY information on time frames or what they're doing...
Does anyone have any suggestions on what to do in this instance??
that's their generic answer yes, don't frustrate yourself in trying to get information out of such an unorganised company, you'll just have to wait and they will update you when they are good and ready, I been through it all myself, 6 months of getting frustrated with a box sitting outside my window active ready to go until they decided to push a button and connect me.
I think it comes down to their slackness. just wait it out.
haha That's what I was afraid of. Cheers mate.
Did they run new copper at all?
mine took 2 months ryno... all you can do is wait.
78125/32556kbps... it aint 100mbit but it will do. I'm quite sure the internal wiring in my duplex is munted so I'm happy with that.
heres optus at 5.26pm
http://www.speedtest.n
MTM are running new copper (the genius of it all!) and I did see some going in at Manunda. You are next on the build but you will also be getting the MTM shit so don't hold your breath. Can you not get adsl where you are?
http://www.speedtest.net/my-result/i/1769903492
Parramatta Park right now on iiNet
#thisisridiculous
Cannot wait to change off this horrible service !
right now on optus in cairns
http://www.speedtest.n
If Aussie Broadband doesn't work out I'm probably going to switch to a major, Telstra or Optus even though it is going to go against all my consumer instincts!!
Can you post results over the next few nights Maverick? My phone contract is about to be up and I'm considering making the switch to Optus and bundling NBN and Mobile. Thanks mate.
Datarock, post your speedtests to a Brisbane server not one in another country? I dont doubt you are having a problem as am I, but that speedtest gives an inaccurate representation of the problem.
Can you post results over the next few nights Maverick? My phone contract is about to be up and I'm considering making the switch to Optus and bundling NBN and Mobile.
Just a word of caution; TheMaverick has FTTB; see the second part of this post: /forum-replies.cfm?t=1624719&p=72#r1438
It is highly unlikely that anyone on FTTN will be able to get that level of performance and consistency.
If you are looking to make a fair comparison, use the info posted by other FTTN users.
Live in Mooroobool. Always in an ADSL black spot, ..........
Does anyone have any suggestions on what to do in this instance??
MTM are running new copper (the genius of it all!) and I did see some going in at Manunda. You are next on the build but you will also be getting the MTM shit so don't hold your breath. Can you not get adsl where you are?
FYI: this thread might be relevant: /forum-replies.cfm?t=2564297
Just a word of caution; TheMaverick has FTTB; see the second part of this post: /forum-replies.cfm?t=1624719&p=72#r1438
It is highly unlikely that anyone on FTTN will be able to get that level of performance and consistency.
I still don't understand if an ISP is congested then it wouldn't matter if I was on FTTN FTTB or WTF i wouldn't be getting full speed surely?
The method of delivery isnt my concern, the congestion is my concern which impacts any connection type.
I already know how fast my FTTN connection will sync at. Its only 78mbps but thats fine.
Im considering optus cause i need to get a new phone contract and they will do a decent bundle discount.
If you could keep us updated over the next couple of weeks Maverick it would be awesome, if you're ever around Earlville way I'll shout ya a 6 pack.
If you could keep us updated over the next couple of weeks Maverick it would be awesome
just now http://www.speedtest.net/result/5614420657.png
if you're ever around Earlville way I'll shout ya a 6 pack.
thanks but I don't drink.
So just connected my new Aussie Broadband connection and immediately got these results :-
19.65 Mbps download � Aussie Broadband tonight
http://www.speedtest.net/my-result/i/1771175778
Last night on iiNet
580 KBps download � rip off merchant scummmmmm
http://www.speedtes
This is such a dramatic improvement and suits our needs. I am going to saver the phone call to iiNet to tell them to cancel my plan and that I'm not paying exit fees due to the horrible and nonexistent service we have had for the last 3 months.
Customer service & tech support with Aussie were really helpful and easy to deal with. I'd definitely recommend them.
19.65 Mbps download � Aussie Broadband tonight
http://www.speedtest.net/my-result/i/1771175778
Last night on iiNet
580 KBps download � rip off merchant scummmmmm
http://www.speedtes
Hi DataRock82,
if you went with ausBBS they recently got bought out by iiNet and AAPT. so chances are your speeds wont be that fast once they all share the same backhaul, the only reason i mention this is a mate of mine in Townsville recently went from solid speeds to your iiNet speed equivelants.
Cheers,
Tim
if you went with ausBBS
It is a bit confusing, but they are a different company to Aussie Broadband.
if you went with ausBBS they recently got bought out by Amaysim I think it was.
But it doesn't matter since AusBBS is a different company to Aussiebroadband
i wouldn't be getting full speed surely?
If your on fttp you will always get the full speed your paying for, congestion simply won't exist for you. Very lucky
Finally connected to Aussie Broadband on the Tablelands after a F-up by NBN when jumpering me in at the node that took a week to come back and fix.
Pretty happy with the performance so far, I'm 800m from the node on a 25/5 plan synced at 27998 /6399, 52958/15026 attainable.
Download Speed: 23896 kbps (2987 KB/sec transfer rate)
Upload Speed: 4637 kbps (579.6 KB/sec transfer rate)
Latency: 57 ms
09/09/2016, 08:54:41
If your on fttp you will always get the full speed your paying for, congestion simply won't exist for you.
That is not true in all cases. There is at least one poster in this thread who was getting terrible results on FTTP, until she changed RSP:
/forum-replies.cfm?t=1624719&p=75#r1486
I think it is safe to say that in that case, it was congestion issues related to that RSP...
Finally connected to Aussie Broadband on the Tablelands ..........Pretty happy with the performance so far, I'm 800m from the node on a 25/5 plan synced at 27998 /6399, 52958/15026 attainable.
That's a pretty good result.
As you are on 4TNS Townsville POI, it will be interesting to compare your results with the Cairns POI, particularly when more people come on line in Atherton. AFAIK you are the first...
If your on fttp you will always get the full speed your paying for, congestion simply won't exist for you. Very lucky
I don't think so. another d00d here in same building is with IINET and is only getting what everyone else does, absolutely appalling speeds slower than his previous wireless dongle and always complaining about it.
tell me why that is then???
That's a pretty good result.
I had a 19mbps adsl connection, so I was expecting fttn to be fairly good too. Pretty good considering I'm out in the boonies a bit. Haven't noticed any lag at peak times the last few night, but will try another speedtest tonight.
I'm far from the first to connect, ol' mate who came back to fix my connection reckons he's been run ragged since rfs last month.
Should also mention, AussieBB are offnet for Queensland at this stage, using Optus.
Completely untrue that FTTP customers arent affected by congestion. Dont peddle rubbish information. FTTP customers are affected by the same RSP congestion as FTTN customers. The only type of congestion that is FTTN specific is limited backhaul from the node type congestion, which depending on how many premises are connected to your node, can be quite hard to max out.
I'm far from the first to connect, ol' mate who came back to fix my connection reckons he's been run ragged since rfs last month.
Yep, I should have said the first to post in this thread.
I see from your SAM profile, they are expecting to connect 2,500 services, and that's just Tolga and only part of Atherton...
Gonzorr is correct, I am on FTTP with internode and its vile right now :(
It was amazing at first (nearly 2 years ago I think) getting high 90's on a 100/40 connection at all times of the day.
Now lucky to get anything 4+ between about 5pm to 11pm.
Starting to think its cheaper for TGP (iinet/node et all) to lose customers rather than spend the money to increase their capacity in the city area.
I am on FTTP with internode and its vile right now :(
Ugh. I've been with Internode on ADSL for years and they've been great. Was looking to stay with them for NBN. Concrete foundation for street box went in around the corner this week. I guess I've got ~12 months until RFS, so hopefully things get better before then.
Aussie Broadband 25/5 off net (Optus) is still going great guns on the Tablelands. No sign of any obvious slowing in peak times.
Download Speed: 24037 kbps (3004.6 KB/sec transfer rate)
Upload Speed: 4531 kbps (566.4 KB/sec transfer rate)
Latency: 58 ms
11/09/2016, 21:38:39
Well, I was connected to the NBN thru Telstra about 4 weeks ago in Woree. I signed up for tier 5 (100/40).
They connected me to 25/5 and I was getting 23 down.. quite ok for 25/5.
I have been waiting for them to give me the higher speed.
On Saturday my speed went up to 35 down and 10 up. Lol they moved me to tier 4 50/20.
Speed is ok but I would still like to try higher.
Emailed my Telstra manager this morning to say I still wasn;t on 100/40'
Got this reply:
'Your area is in a Co-Existence which means that the service is in the co-existence period. This refers to the period where NBN and other copper based telecommunications services are both active in an area, during which time line rates may be affected
So at this point in time there might be a struggle to get those 100/40 speeds. I have added on that tier 5 speed boost but it looks like your area can only handle 38/10 at this point in time.'
Very hard to get any info from Telstra re NBN. I guess they operate completely seperate from each other and cross talk is hard to get.
I shall still try to get to 100/40 but I can live with 35/10 if I need to.
Happy with the Telstra connection although hard to get info.
Very hard to get any info from Telstra re NBN. I guess they operate completely seperate from each other and cross talk is hard to get.
NBN have introduced another 'dimension' which they call 'Remediation'.
It is difficult, almost impossible, to get a handle on what that means. It could mean that the copper cable infrastructure in your area is old/degraded and needs to be replaced.
Whatever it means, NBN are under no obligation to inform your RSP, or you, that your service needs 'remediation', and they are giving themselves at least 3 years to resolve it...
I see people talking about attainable speed... how do you test for that?
I see people talking about attainable speed... how do you test for that?
Line stats in your modem config somewhere? Login via the web interface and have a look around should be there somewhere.
If you have a modem that gives you line stats it should be in there.
In my Fritzbox it's under..
Internet -> DSL Information -> DSL
Thanks...
Checked the gateway Max.
Says maximun line rate 38.14 down and 11.23 up
Does that mean this is as fast as you can get on the line or has NBN set it to this speed?
I'm not familiar with that modem however your looking for something that says attainable. Those look more like your connection speed
I'm not familiar with that modem however your looking for something that says attainable. Those look more like your connection speed
Gateway modems seem to tell you both, I have higher potential speed than I'm actually getting, according to it, capped by the 25/5 plan.
seem to tell you both
Ok though that's far below what I would expect his upload to be for attainable. Eg I'm on 12/1
Connection shows Line Rate � Upstream (Kbps): 2080
Line Rate � Downstream (Kbps): 13960
Line rate shows Attainable Rate (Kbps): downstream 74916 upstream55500
I saw some official NBNCo utes in Trinity Beach last week, hopefully they're inspecting the pillars. Some green cable going in on Captain Cook too.
Ok though that's far below what I would expect his upload to be for attainable.
Last few days my upload has tanked, I'm connected at 6 but barely getting over 1, something is going on.
Caravonica seems to have all nodes installed and connected to power � NBN ute with NBNCo tech inspecting pillars.
I see people talking about attainable speed... how do you test for that?
Log into your router � usually a web page like http://192.168.1.1/login.htm and navigate to a setup/status/ type page to find your router stats.
The following image is part of the DSL Status page on my D-Link 2870 router.
https://www.dropbox.c
Hi All, Can anyone tell me (from experience) how long does it take to switch internet providers on FTTP ?
Cheers
Hi All, Can anyone tell me (from experience) how long does it take to switch internet providers on FTTP ?
Thank you :)
what a difference a few hours makes:
13/09/16 @ 10:07pm
http://www.speedtest.net/my-result/5627377474
14/09/16 @ 2:20am
http://www.speedtest.net/my-result/5628013447
Can some of you go to bed a bit earlier please :P
Hi All, Can anyone tell me (from experience) how long does it take to switch internet providers on FTTP ?
Switch isn't really a problem with fttp, sign up with provider 2 on data Port 2, let provider 1 service on port 1 expire = no downtime.
Well I apped for Optus today on FTTN, they seem to think it wont take long as I'm switching providers not a new service. We'll see. Went with the 24 month contract, 120 a month bundled with my mobile for 100/40 unlimited data/calls and Fetch TV Mighty.
My speeds on Internode tonight
Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 14/09/2016 @ 07:37 PM
Mirror: iiNet
Data: 4 MB
Test Time: 10 secs
Your line speed is 3.74 Mbps (3744 kbps).
Your download speed is 468 KB/s (0.47 MB/s).
Had a gutful of it. Called up Aussie Broadband and applied over the phone. Took 10 minutes all up. Now just need to wait for it to be activated.
My speeds on Internode tonight
Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 14/09/2016 @ 07:37 PM
Mirror: iiNet
Data: 4 MB
Test Time: 10 secs
Your line speed is 3.74 Mbps (3744 kbps).
Your download speed is 468 KB/s (0.47 MB/s).
Had a gutful of it. Called up Aussie Broadband and applied over the phone. Took 10 minutes all up. Now just need to wait for it to be activated.
For all TPG/iiNet & particularly Node customers, I called in to Node last night as the last 4 days I've been getting 2 Mbit or less speedtests from 5pm through to 11 o'clock at night (with upload varying between 5 and 35 Mbit...). For noting, I am on the 100/40 platinum package, my modem is still syncing @ 91/37 and my average speed test prior to this period has sat at around 85/35, which I have been extremely happy with.
The tech on the line confirmed a couple of things. One, that Internode is now sharing CVC connections with the rest of the conglomerate. I would hazard a guess that this is the reason Node is now offering "unlimited" connections, and is suffering the same issues caused by TPG's oversubscription tactics that have already been documented to cause problems for them and other ISP's under their umbrella . The second is that there is a currently a job to improve backhaul to the entire Cairns region, and that this congestion will continue to be an issue until that is resolved.
I am sorely tempted to jump ship at this point. Internode performance & service has always been top notch, but the TPG take over is having obvious effects. While I do completely understand that ISP's guestimate on the low side of utilisation to stop costs blowing out, having an entire region (and from what I understand, it's not just Cairns that has this issue) being hamstrung because TPG are a pack of cheap so and so's is unacceptable, particularly since I'm paying more for the same product. I've avoided TPG and gone with a 'premium' service purely to get away from this sort of crap.
Going to be on 2 weeks holiday out of the country and if performance hasn't improved by the time I get back, I'm out. If you're an Internode customer with this issue, even if you aren't prepared to change ISP's, please register the problem with Internode. The more people that get shirty about it and threaten to take their business, the more chance that something will happen sooner.
my speed optus just now.
http://www.speedtest.net
Let us know how you go CaptObvious
My monthly billing cycle just ticked over on Monday, so sadly i missed the chance to switch this month :(
even the upload speed is stuffed now.
I informed iiNet I'm breaking contract and won't be paying any exit fees. They have so far refused and gave me the generic troubleshooting guide nonsense despite the fact I stated in my original email to them that they have already admitted the fault is on their side by listing the fault on their website. Still didn't get anywhere so I contacted the TIO last night. We'll see what happens.
My parents 25/5 connection with Internode tonight:
Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 16/09/2016 @ 08:25 PM
Mirror: iiNet
Data: 3 MB
Test Time: 10 secs
Your line speed is 2.85 Mbps (2851 kbps).
Your download speed is 356 KB/s (0.36 MB/s).
As soon as I get ABB activated and test it out for a week or so, I will switch them over. Internode should not be allowed to charge what they do for services like that.
I emailed and complained about it, and they gave me a month free for each of my connections as part of their congestion policy. The downside to that is, I can no longer ask for any further compensation for reduced service, no matter how long it goes on for. That was warning enough to bail.
Don't waste time on any of this nonsense and just change providers. After several months of pathetic download speeds with iiNET, I finally got changed over to Telstra today and everything works as it should. It's a huge relief.
Yeah I've switched to Optus now... Full speed all through Friday night. Very happy with it.
Yeah I've switched to Optus now... Full speed all through Friday night. Very happy with it.
Am I reading right that you applied for Optus on Wednesday and were connected by Friday?
:O
Correct, about 36 hours. It can be done in as little as 30 minutes with some ISP's if you get the right person. Once the NBN do your original hookup you wont need another appointment, it's all done over the phone. The caveat with Optus is that they wont activate your connection without your modem. They send that overnight courier (Toll).
I didn't need to cancel my iiNet, it just went dead, resync'ed with Optus immediately then was a couple of hours until it activated the line (the modem will resync a couple of times during that process). Once Optus was up and running completely I rang iiNet and cancelled my plan with them.
I did have to ring to get them to activate the line manually but I believe this would have happened in less than 24 hours, I was just impatient. The customer service with Optus is alright, I've found I normally have to make 2 calls to get something done but I have not waited on hold for any period of time yet.
The customer service with Optus is alright, I've found I normally have to make 2 calls to get something done but I have not waited on hold for any period of time yet.
you must have been very lucky, buy a lottery ticket.
I have about once been in contact with optus and got someone straight away who fixed my issue, but normally I have to go around in circles and get frustrated and being on hold for soo damn long as well. 90 minutes at one stage and about 9 different people.
speed just now on optus
http://www.speedtest.ne
speed just now on optus
http://www.speedtest.net/result/5639017825.png
Please stop posting because your speed is unlikely to waver as you're not on FTTN.
ok. but FTTN FTTB aint gonna make any different to congestion of an ISP.
I explained this earlier but the method of delivery has absolutely no bearing on RSP congestion. FTTN, FTTH, FTTB none of it matters if the backhaul is inadequate or the CVC to the backhaul is inadequate. Thanks for your posts Mav, you made it much easier for me to make a decision switching ISP's. I get 90-100% speed all the time with Optus as well, it's great.
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