Thứ Hai, 3 tháng 10, 2016

Good News Brighton Butler! part 6

  • Tuesday at 11:36 pm
    Cloudzz

    Yay, back online.

  • Tuesday at 11:36 pm
    Cloudzz

    Spoke too soon... And it's just hit 10pm. Hopefully this is fixed by tomorrow :/

  • Wednesday at 12:01 am
    exceptionaldes

    Hi realmsurfer. I have the Netwave MNG-5100 also.

  • Wednesday at 12:01 am
    realmsurfer

    exceptionaldes writes...

    A couple of months ago, we started getting severe outages, mostly during the night after 12am, but recently during the day.

    Yesterday and last night it kept dropping out ever 20 mins or so. Pretty horrible stuff when the kids are trying to play games and while I was trying to watch a movie. Of a night time it is like clock work the way it goes off at about 12am, and pretty much doesn't come on again until the morning

    Your problems sound very similar to those that many of us on HFC had for a long time after Opticomm first launched their HFC service. As AussieGav suggested, try speaking to the iiNet fibre team directly, the general support really aren't able to do anything other than refer it, and it never really gets addressed unless you stay on top of the fibre team directly. If you can find a single person in the fibre team to champion the issue for you, I found that helped a bit.

    The original HFC dropouts were physical defects with the Opticomm cable dating back to E-wire days, according to them caused by numerous illegal Foxtel connections on the network, which they eventually mostly fixed. At least most of the dropout issues were fixed, for most people, but the speeds are still erratic, which is something of a general HFC issue. May be that the cable in your street is still faulty? Certainly your dropouts sound very similar to what most of us on HFC experienced originally.

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