Thứ Bảy, 1 tháng 10, 2016

NBN - Kellyville ESA (2KEL) part 4

  • 2016-Aug-7, 8:03 pm
    SheldonE

    Dude 777 writes...

    Still trying to make my mind up of I should go with Nbn or stay on dsl.

    You will have to switch to nbn at some stage, adsl links will be permanently disconnected in 18 months.

  • 2016-Aug-7, 8:03 pm
    Sam Vox
    this post was edited

    So I got my NBN in Kellyville and upgraded to to 100/40. When I paced out my house from the SAM as I am in a cul-de-sac I thought I would only get 40 Mbps ~ (800 M By my guesstimate) but I'm getting this. I'm in Greyfriar Place

    Maximum Line rate
    46.11 Mbps 113.46 Mbps
    Line Rate
    44.19 Mbps 107.73 Mbps
    Data Transferred
    1754.2 MBytes 3202.98 MBytes
    Output Power
    14.1 dBm 6.9 dBm
    Line Attenuation
    5.0, 22.0, 32.5,N/A,N/A dB 12.2, 27.6, 40.3 dB
    Noise Margin
    7.3 dB 7.7 dB

    DSLspeed test and downloading have confirmed this speed is accurate

    So am I completely wrong ? Anybody got a calc they can point me to ? The ones online all seem to point to 40Mbps.

    Not complaining just very curious. It is possible I am the only guy on this SAM atm as I signed up on the hr and the day it became available.

  • Phantom

    Sam Vox writes...

    So I got my NBN in Kellyville and upgraded to to 100/40. When I paced out my house from the SAM as I am in a cul-de-sac I thought I would only get 40 Mbps ~ (800 M By my guesstimate) but I'm getting this. I'm in Greyfriar Place

    Maximum Line rate
    46.11 Mbps 113.46 Mbps

    Weird and interesting. Maybe because all the copper in these areas is only 15 years old max?

    What plan speed were you before the upgrade and how much were you getting?

  • tileys

    You've got a node right on Greyfriar � near Ellerstone, as well as one on Poole not far from that one � not sure about pillars but there's certainly one near the fire station on Poole. I'm thinking you should always be getting a good speed with that kind of connectivity

  • 2016-Aug-7, 9:01 pm
    sinr_88

    Hey guys,

    I was talking to a friend who works at telstra, and was checking what kind of deals they would have. When I asked about fees, they said that there was a charge for connection to NBN if the property did not have NBN in service in the prior six months. Did any of you pay this fee? I'm confused as i think this would be the fee to install the FTTP boxes in the house isn't it?

    Cheers

  • 2016-Aug-7, 9:01 pm
    SheldonE

    sinr_88 writes...

    there was a charge for connection to NBN if the property did not have NBN in service in the prior six months

    I think you'll find the fee is charged is the property did not have any service in the prior 6 months.

  • 2016-Aug-7, 10:10 pm
    Sam Vox

    Hello,

    ADSL2 I was getting 6 down 1 up so 100/40 is crazy

    I think I may have worked it out. It is the gauge of copper ( impossible to measure) and/or the quality of the joins and air gap fillers etc in the street.

    Because my area is < 15 years old the gauge could be .5 vs .3 in the older areas. This is the only plausible explanation I have, Also I may be the only one in the street on the box atm so the Vectoring algo as there is no x-talk is not engaged giving me awesome speeds, I guess its all downhill from here.

  • 2016-Aug-7, 10:10 pm
    desibhai999

    Hi Everyone,

    Just wanted to check the progress of the build status of "2KEL-07".

    Last update on NBN rollout site is from 31st May 2016.

    The target date showing is 16 Sept 2016. Does any one has further updates on this date, etc.

  • 2016-Aug-8, 10:39 am
    BleedingFingers

    Has anyone signed up with iiNet? I'm on iiNet ADSL and so far have been happy with their service and speed.

    I changed from Telstra to iiNet a few years ago because I was connecting at 8-10Mbps, but with Telstra was only getting half that speed when actually downloading something.

    iiNet have at least been pretty consistent.

    But it seems like NBN is a whole new kettle of fish...

    Any recommendations for which provider in Kellyville?

  • 2016-Aug-8, 10:39 am
    mechjman

    BleedingFingers writes...

    Has anyone signed up with iiNet? I'm on iiNet ADSL and so far have been happy with their service and speed.

    I changed from Telstra to iiNet a few years ago because I was connecting at 8-10Mbps, but with Telstra was only getting half that speed when actually downloading something.

    iiNet have at least been pretty consistent.

    But it seems like NBN is a whole new kettle of fish...

    Any recommendations for which provider in Kellyville?

    So far, every provider are having teething issues with capacity. Anyone using Optus as their off-net backhaul are getting hammered during peak. Judging from the forums, Telstra and TPG are having spotty performance issues during peak too.

  • 2016-Aug-8, 10:54 am
    sinr_88

    SheldonE writes...

    I think you'll find the fee is charged is the property did not have any service in the prior 6 months.

    Yeah, that's what I'm thinking initially, but I think my friend was getting a little confused with the situation when he was telling me some of the plans. (which also led to my confusion lol)

  • 2016-Aug-8, 10:54 am
    singhc1979

    mechjman writes...

    Telstra and TPG are having spotty performance issues during peak too.

    Anyone hear if the augmentation happened to fix the congestion issues that Telstra was facing, i think was meant to happen yesterday

  • 2016-Aug-8, 11:14 am
    netnemesis70

    Hi All � so for anyone who was first told CVC's (congestion) issues would be resolved by the 26th of July by Telstra, then the 9th of August after they missed that date, well now they are saying the are NO congestion issues reported and there is NO CVC upgrade scheduled (according to the Telstra staff I spoke to last night). I escalated but I suggest we all start raising TIO complaints � we are all paying for speeds we are not getting and the RSPs will not pay attention or act on it until we all press the case. CVCs cost them money so they will not upgrade them willingly until we hold them to account � they contracted with us to provide a service and they aren't fulfilling that contract.

  • 2016-Aug-8, 11:14 am
    MrRevhead

    Prior to making a complaint, keep a log of speed tests from different parts of the day to provide as evidence.

    I have been doing the above and building up a log to strengthen the case about speed fluctuations dependant on load and time of day.

  • 2016-Aug-8, 4:43 pm
    Daemonseed316

    netnemesis70 writes...

    they contracted with us to provide a service and they aren't fulfilling that contract.

    Isn't that justification to leave?

    I understand that they can argue against it not being in contract, however as an unhappy customer, push your disappointment and request to get out of contract and work with another ISP?

    In saying that, the big ISP's all seem to have similar issues, so it's a catch 22.

    Haven't heard many negative reports (if so, certainly more positive) regarding the smaller ISPs. It probably is simply a volume thing, and when they reach a number will fall into the same trap.

    Is it OK to consider this a teething issue from the ISPs with the new technology?

    Obviously my preference is/was FTTP, but clearly that hasn't happened and won't (at least short term).

  • 2016-Aug-8, 4:43 pm
    Daemonseed316

    desibhai999 writes...

    Just wanted to check the progress of the build status of "2KEL-07".

    Last update on NBN rollout site is from 31st May 2016.

    Hi, i'm sitting in 2KEL-07 � and whilst still struggling with my pillar location, keep a close eye on RFS.

    The latest update keeps the date listed as 16th September (updated 5th August).

    https://www.telstrawholesale.com.au/nbn/overview/nbn-rollout-schedule.html

    Download the excel version, and there is a second tab for "expected RFS"

    Telstra claim this information is provided to them direct from NBN Co, with the obvious disclaimer they may change.

    Given the work around 2KEL-07 (and 03), seems reasonably on track.

  • 2016-Aug-9, 7:40 am
    singhc1979

    netnemesis70 writes...

    NO congestion issues reported and there is NO CVC upgrade scheduled (according to the Telstra staff I spoke to last night).

    Thats BS.....I was down to about 12mbps last night around 10 PM

  • 2016-Aug-9, 7:40 am
    KavX

    netnemesis70 writes...

    now they are saying the are NO congestion issues reported and there is NO CVC upgrade scheduled (according to the Telstra staff I spoke to last night).
    You may have just had an unhelpful lazy person, I have also encountered hit and miss with telstra call center staff.

    So just called up regarding 2KEL05-13 congestion.
    Which was said line augmentation 26th July, then moved to 9th August.
    Now they've said its been moved to August 15th :(

    So ridiculous, going to wait for billing to open up tomorrow see what they are going to offer and then lodge a complaint.

    Will be about a month waiting and calling back continuously to follow this up now once it gets to that date.

    There needs to be a way customers can view this information about their service.

  • 2016-Aug-9, 9:05 am
    singhc1979

    KavX writes...

    going to wait for billing to open up tomorrow see what they are going to offer and then lodge a complaint

    I called up and complained, getting a refund of $115

  • 2016-Aug-9, 9:05 am
    singhc1979

    Techno_Guy writes...

    ran a new cat6 cable directly to the garage where my xDSL modem is located

    I am planning to get the copper cabling replaced in the house to see if it makes a major difference.....do I still need to run the new copper cable from street to the point it enters my house or can the cabler run a Cat6 straight from street into the house instead?

  • 2016-Aug-10, 11:38 am
    green&gray

    Attention:

    Regarding the congestion issue, I spoke with TIO and they confirmed that they have been receiving complaints against Telstra particularly from this area but they need a few more to establish a pattern and involve ACCC/NBN Co..

    TO DO: If you are affected by so called congestion and were promised deadlines of 26th July, 9th August and now 15th August � go ahead and fill this form.
    https://www.tio.com.au/making-a-complaint

  • 2016-Aug-10, 11:38 am
    Donnegal

    Hey Guys, im in Donnegal Court which is around northern end of Chepstow which ends up being in 2CAS not 2KEL, I know there are some lurkers on this board from this area.

    Just thought if anyone from this area is still lurking they have two weeks ago done prelim node work on the corner of Chepstow and Raglan and are today laying the cable between this node site and the pillar.

    Expected RFS for 2CAS-23 is 01/07/17, is that sort of 11 month timeframe about right for where it is today to RFS? i.e. approx time between Node going in and RFS?

  • 2016-Aug-10, 1:31 pm
    KavX

    green&gray writes...

    TO DO: If you are affected by so called congestion and were promised deadlines of 26th July, 9th August and now 15th August � go ahead and fill this form.

    Done, thanks.

  • 2016-Aug-10, 1:31 pm
    singhc1979

    KavX writes...

    TO DO: If you are affected by so called congestion and were promised deadlines of 26th July, 9th August and now 15th August � go ahead and fill this form

    Done as well

  • 2016-Aug-10, 1:49 pm
    netnemesis70

    Im done too � the more the merrier :-)

  • 2016-Aug-10, 1:49 pm
    Dude 777

    Hi All,

    Got connected today and it suxs, should of stayed in ADSL. Can even watch you tube or update an iphone 20mb app.

    How do I now what node i am one? I am in Janamba ave Kellyville.

    Is it just congestion? And what can i do about it?

    My router stats are as follows,

    My router syncs are as follows,

    DSL Standard � Automatic

    DSL Uptime 1hours 54min 55sec

    DSL Type � VDSL2

    DSL ModeFast

    Maximum Line rate Up 39.89 Mbps Down 77.9 Mbps

    Line Rate Up 6.4 Mbps Down 28 Mbps

    Data Transferred Up 304.69 MBytes Down 51.74 MBytes

    Output Power Up 2.8 dBm Down -4.8 dBm

    Line Attenuation Up 5.1, 26.0, 38.5,N/A,N/A dB Down 13.3, 32.1, 47.6 dB

    Noise Margin Up 20.1 dB Down 20.2 dB

  • 2016-Aug-10, 3:02 pm
    Daemonseed316

    Dude 777 writes...

    How do I now what node i am one? I am in Janamba ave Kellyville

    Pretty sure its on President, just before Malonga Ave (coming from Windsor Rd).

  • 2016-Aug-10, 3:02 pm
    KavX

    At least your maximum line rate is okay.
    Mine is 29 down and 13 up.

    Anyone else who has been told the standard congestion story with changing dates, what does your maximum line rate figures appear as?

    I still find it odd that mine is low, even tho I should really be syncing higher. They didn't want to lodge a case against nbnco either about that till the augmentation is done, which could be who knows when.

  • 2016-Aug-10, 4:06 pm
    mechjman

    Seems like Optus may have gotten their act together yesterday as my speeds were hitting near max at 10pm last night. Hope we can repeat that tonight and for the foreseeable future...

  • 2016-Aug-10, 4:06 pm
    mechjman

    Dude 777 writes...

    Hi All,

    Got connected today and it suxs, should of stayed in ADSL. Can even watch you tube or update an iphone 20mb app.

    How do I now what node i am one? I am in Janamba ave Kellyville.

    Is it just congestion? And what can i do about it?

    Maximum Line rate Up 39.89 Mbps Down 77.9 Mbps

    Line Rate Up 6.4 Mbps Down 28 Mbps

    The max line rate seems fine. Did you pay for a 100/40 connection? it seems you have been connected as a 25/5 speed... you may want to check with your RSP if they configured you correctly...

  • 2016-Aug-10, 8:23 pm
    Edd

    On 2ROU-03 for FTTN which is to be Ready for Service on Sept 16. Currently with Telstra on ADSL 2+ but will be changing ISP. Is it best to wait till after Sept 16 to put a request to change or can you pre book ie. now? Heard there can be a delay up to 4 weeks for requests

  • 2016-Aug-10, 8:23 pm
    Dukie

    Put it in as soon as you can. I did mine on the day. Went RFS 8th July, won't go live till 15th August. Guy across the road put his in early and went live on 19th July.

  • 2016-Aug-10, 9:51 pm
    Kajen

    Anyone know what Forward Error Correction,FEC is? My count is 89845/5123188

    May explain my awful speeds

  • 2016-Aug-10, 9:51 pm
    Kajen

    FYI Telstra just advised that i'm in a congested area.....and will be fixed on the 24/8. It gets later and later.....

  • 2016-Aug-10, 10:07 pm
    mechjman

    Kajen writes...

    Anyone know what Forward Error Correction,FEC is? My count is 89845/5123188

    May explain my awful speeds

    Do you have the rest of your modem stats? RSP and NBN plan? Plus which area would help too

  • 2016-Aug-10, 10:07 pm
    tileys

    Was thinking the same Edd � might give my ISP of choice a call tomorrow � get myself on the queue... ;)

  • 2016-Aug-11, 9:27 am
    Hoopla

    Getting edgy now � Anyone with news on KELL:29 (KELL-29) at the tail end of Phoenix Avenue in Stanhope Gardens!?
    The speeds in this area via ADSL are pathetic IMO!

  • 2016-Aug-11, 9:27 am
    Kajen

    mechjman writes...

    Do you have the rest of your modem stats? RSP and NBN plan? Plus which area would help too

    My bad.....i'm with Telstra on a 100/40 plan FTTN in Kel02 Kellyville Ridge

    Fast
    Maximum Line rate
    11.68 Mbps 38.13 Mbps

    Line Rate
    11.78 Mbps 36.5 Mbps

    Output Power
    12.6 dBm 7.8 dBm

    Line Attenuation
    8.7, 46.9, 65.3,N/A,N/A dB 21.1, 53.4, 80.9 dB

    Noise Margin
    6.6 dB 6.6 dB

    Max Bandwidth Down
    38.13Mbps

    Max Bandwidth Up
    11.68Mbps

    Service Area Module 2KEL-02 (Kellyville 02)
    Service Area 2KEL (Kellyville )
    Connectivity Service Area CSA200000010167
    (Castle Hill 2 CSA)
    Point of Interconnect 2CAS (Castle Hill)

  • mechjman

    Using this map http://52.64.243.5/nbnmtm.html

    What's your expected speed? Just figuring if anything is funny with your house first before calling up your RSP to lodge a job with NBNCo

  • Edd

    Still on ADSL 2+ . Just over 4 weeks before my area 2ROU-03 becomes Ready for Service FTTN. My download speed has dropped significantly. I normally sync at 16Mbbs but I am down to 6Mbbs. Is this normal just before Ready for Service? Tried two modems and both syncing low
    Upstream Downstream
    Current Rate (Kbps) 1107 6138
    Max Rate (Kbps) 1113 19692
    SNR Margin (dB) 7 18.1
    Line Attenuation (dB) 8.5 15
    Errors (Pkts) 0 0

  • 2016-Aug-12, 9:41 am
    tileys

    Edd � I'm in the same area and I've noticed the same over the last 6-8 weeks � my biggest hit though has probably been in latency � pings from local BF4 servers gone from 30-50 to 150-300. Looking forward to moving forward (to whatever that brings ;)

  • 2016-Aug-12, 9:41 am
    Techno_Guy
    this post was edited

    Edd writes...

    My download speed has dropped significantly. I normally sync at 16Mbbs but I am down to 6Mbbs. Is this normal just before Ready for Service? Tried two modems and both syncing low

    I'm Also on ADSL2+ in 2ROU-03 Not far from the RIM in Brampton Dr / Casablanca.
    I'm connected via Bigpond ADSL2+.

    My Stats right now are normal for me:

    Downstream, Upstream

    SNR Margin (dB) 6.6, 6.8
    Attenuation (dB) 7.5, 5.9
    Output Power (dBm) -2.6, 12.0
    Attainable Rate (Kbps) 20968, 1107
    Distance from the RIM is about 250m.

    Speedtest.net is showing 14.5Mbps down 0.85Mpbs up and 20ms ping to the local Sydney site which is what I usually get.

    Edit: I did experience some kind of outage/slowdown for about 15mins yesterday afternoon for about 15min. At the time I was wondering if an NBN tech may be out there working on the RIM, but the problem went away pretty quickly.

  • Edd
    this post was edited

    Techno_Guy writes...

    I did experience some kind of outage/slowdown for about 15mins yesterday afternoon for about 15min. At the time I was wondering if an NBN tech may be out there working on the RIM, but the problem went away pretty quickly.

    I am hoping it is just connected with a Technician working on the line. Been a slow speed all morning ie. 4hrs Was fine yesterday. Will see if it settles down.

    My SNR used to be the same as yours Techno Guy. Noticed my Download SNR has gone from 6 to 18.1. That might be why my Download sync has dropped. Could be a fault. Just thought it might have something to do with pre Ready for service

  • Techno_Guy

    Hi Edd,
    Over a year ago I had a similar issue where my line got capped at a low speed (possibly 6Mbps). It turns out Telstra has activated DLM on my line to cap the maximum speed profile due to some kind of line fault that was resulting in a noisy line. It might be worth placing a service call with your ISP to check if your line has a DLM profile and if so get them to fix the line (assuming the problem is out on the street somewhere)

  • Edd

    Thanks for the DLM info Techno Guy. Will get onto it

  • gonl

    I'm on the edge of 2ROU-03 (off Guardian Ave), I'm with Bigpond ADSL2+ and surprised to say i haven't had and real problems, apart from the national Telstra problems we've had these last few months.

    My stats
    Uptime: 2 days, 0:04:24
    DSL Type: ITU-T G.992.5
    Bandwidth (Up/Down) [kbps/kbps]: 1,021 / 13,975
    Data Transferred (Sent/Received) [GB/GB]: 2.34 / 54.49
    Output Power (Up/Down) [dBm]: 12.0 / 1.5
    Line Attenuation (Up/Down) [dB]: 14.8 / 22.5
    SN Margin (Up/Down) [dB]: 14.2 / 5.8

    With speedtest im getting 11Mps down and 0.8Mps Up
    Ping is a steady 8ms

    I live over 1km from the node and pillar, so I'm a bit worried that the nbn will be a downgrade for me.

  • 2016-Aug-12, 10:48 am
    spedwards

    Edd writes...

    Current Rate (Kbps) 1107 6138
    Max Rate (Kbps) 1113 19692

    Your Max Rate indicates that you should be going a lot faster!

  • 2016-Aug-12, 10:48 am
    Edd

    spedwards writes...

    Your Max Rate indicates that you should be going a lot faster!

    Spoke to Telstra and they have looked into it and it has improved but still lower than what I normally get
    Current Rate (Kbps) 940 16184
    Max Rate (Kbps) 940 20720
    SNR Margin (dB) 7.9 5.8
    Line Attenuation (dB) 8.6 15
    Errors (Pkts) 0 0

    Speed test � hardwired to PC now is http://www.speedtest.net/my-result/5547054289

    compared to this a month ago (been away for a month) http://www.speedtest.net/my-result/5534416166

    I still would expect more download sync with my max rate being so good. At the moment it is a loss of about 40%

    Interesting that next door are having issues � I wonder if it is all connected to work on the lines getting ready for service on Sept 16

  • 2016-Aug-12, 12:15 pm
    Wink

    Edd writes...

    Still on ADSL 2+ . Just over 4 weeks before my area 2ROU-03 becomes Ready for Service FTTN. My download speed has dropped significantly. I normally sync at 16Mbbs but I am down to 6Mbbs.

    I'm at 2KEL-03 which is the same, close to 4 weeks for RFS, and yes my ADSL2+ has dropped from 14Mbps down to 9Mbps from around 2-3 months ago.

  • 2016-Aug-12, 12:15 pm
    Kajen

    Using this map http://52.64.243.5/nbnmtm.html

    What's your expected speed? Just figuring if anything is funny with your house first before calling up your RSP to lodge a job with NBNCo

    So losing about 40% speed it seems. Telstra blame congestion, I would have thought congestion would impact your max speeds not your connection speed?

    Technology: FTTN
    ESA Distribution Area: KELL:41
    Distance from Premise to Pillar: 430m
    Distance from Node to Pillar: 318m
    Estimated Download Rate: 56mbps
    Estimated Upload Rate: 23mbps
    Premises: 1

  • 2016-Aug-12, 12:31 pm
    mechjman

    Kajen writes...

    So losing about 40% speed it seems. Telstra blame congestion, I would have thought congestion would impact your max speeds not your connection speed?

    Correct, congestion should affect your usable speed (visible via speedtest) and not your speed you connect at. Connection speed could stem from bad wiring in the house. Best thing to do would be locate any spare phone line sockets and disconnect all but the main one. The main socket should be the one with every other socket daisy chained to it so just disconnect them at the main.

    Once done, retest and see if that improves. I did that to mine and gained 2mbps just from removing a spare socket.

  • 2016-Aug-12, 12:31 pm
    cdallen
    this post was edited

    hello all...

    i'm connected to 2KEL-02-13, which i believe is at the end of my street.. about 200m

    i signed up the day it was available (had to wait 2 weeks to actually have it turned on) with the 100/40 plan. For the first week i was getting this:

    http://www.speedtest.net/result/5484815918.png
    (10.52 MB/s down, 4.69MB/s up)

    now, i get this:

    http://www.speedtest.net/result/5549116192.png
    (3.79 MB/s down, 2.61 MB/s up)

    DSL Information:
    DSL synchronization status: Up
    Connection status: Showtime
    Upstream line rate (kbit/s): 22411
    Downstream line rate (kbit/s): 33742
    Maximum upstream rate (kbit/s): 20131
    Maximum downstream rate (kbit/s): 33046
    Upstream noise safety coefficient (dB): 6.2
    Downstream noise safety coefficient (dB): 6.4
    Upstream interleave depth: 0
    Downstream interleave depth: 0
    Line standard: VDSL
    Upstream line attenuation (dB): 20.9
    Downstream line attenuation (dB): 14.7
    Upstream output power (dBmV): 7
    Downstream output power (dBmV): 14.4
    Downstream interleave depth: None

    Unfortunately, I don't have the DSL information from when I was getting great speeds.
    a couple of questions:
    Would I be right in assuming that its not the copper, but the fibre that's now bottle necking (due to more households connecting)? I would have thought that my connection would still be close to 100/40, but the actual downstream would be reduced.

    Is there ISP priority (I'm with dodo.. funnily enough, my billion modem was only achieving my current speeds way back when, so i stayed with the dodo modem) with the NBN? I'm guessing there shouldn't be

    Anyone have any insight as to what is causing this to happen?

    edit: does having VOIP impact connection.. coincidentally this was turned on around the same time as speed dropped.

    edit 2: no other phone jacks are in use

    You're all the best!!

  • 2016-Aug-12, 12:53 pm
    mechjman

    Would I be right in assuming that its not the copper, but the fibre that's now bottle necking (due to more households connecting)? I would have thought that my connection would still be close to 100/40, but the actual downstream would be reduced.

    No, it seems your line must have caused a reset to the modem which now has synced at a lower speed

    cdallen writes...

    Upstream line rate (kbit/s): 22411
    Downstream line rate (kbit/s): 33742
    Maximum upstream rate (kbit/s): 20131
    Maximum downstream rate (kbit/s): 33046

    Which is reflected by the 2nd speed test you did. The RSP hasn't done anything to the speeds. This is a hardware issue. I suggest resetting the modem, or borrowing another certified VDSL modem to test if it's a line fault.

    Was anything plugged into phone socket? like a ADSL filter? or do you have spare ports in the house with devices connected to it? If so, disconnect them ASAP and see if you can disconnect them physically from the main phone socket.

  • 2016-Aug-12, 12:53 pm
    Edd

    My setup for my coming FTTN will be Tp link TD-W9970 modem bridged to my ASUS AC68U router with a Gigaset C530AIP for VoIP.
    Looking at ISP providers who publicly give out their VoIP settings so I can use it on my Gigaset. I know Telstra dont and have looked into TPG and apparently they encrypt the password � so no to them.

    So far it looks like iinet and Exetel do as far as I can see. Can anyone confirm and add to the list for who do and don't?

    Some plans include local and national calls so it seems a shame not to be able to take advantage of this with my current hardware setup

  • 2016-Aug-12, 2:49 pm
    kfgus3

    Edd writes...

    Looking at ISP providers who publicly give out their VoIP settings so I can use it on my Gigaset.

    Aussie Broadband should, considering they ask for you to either have your own ATA or buy one from them if you want VOIP.

  • 2016-Aug-12, 2:49 pm
    benny211183

    I live over 1km from the node and pillar, so I'm a bit worried that the nbn will be a downgrade for me.

    FYI I'm 1.15 kms from the node (poorly run copper lines) and get a maximum of 22Mbps.

    NBN engineer has come out twice and claimed that's all they can do with the long distance of the line.

  • 2016-Aug-12, 4:24 pm
    tileys

    Which makes a mockery of the collation claim of everyone getting at least 25Mbps. Probably enough for you now (?) but considering how long you're going to have to wait until phase 2 of the NBN � the inevitable ungrades required to take advantage of the as yet undetermined nextgen apps/uses � it's not a good future roadmap...

  • 2016-Aug-12, 4:24 pm
    SheldonE

    benny211183 writes...

    get a maximum of 22Mbps

    I'd submit a complaint to the TIO.

  • 2016-Aug-12, 9:36 pm
    singhc1979

    singhc1979 writes...

    promised deadlines of 26th July, 9th August and now 15th August

    Has anyone spoken to Telstra if this is hapenning today?

  • 2016-Aug-12, 9:36 pm
    gmdaskham

    If I've got an RFS date of the 9th of September will the telco book you in early, or they can't do anything until the RFS date?

  • 2016-Aug-15, 12:59 pm
    SheldonE

    gmdaskham writes...

    book you in early, or they can't do anything

    They cannot do anything until the RFS date, but most of the time they can't do anything then either.

  • 2016-Aug-15, 12:59 pm
    tileys

    They will book you in � as in create a work order for your provisioning, and when they can, they will get you up and running � whenever they can do that. Obviously, it's in their best interests to get you live as then they can start billing you, but like Sheldon mentioned � sometimes there are factors out of their hands that prevent them from getting you up and running straight after the RFS date � and each ISP will be at pains to point this out multiple times when you sign up ;)

    But � without signing up � it's fair to say that you will be at the back of the queue assuming they get a few requests prior to RFS date.

  • 2016-Aug-15, 1:50 pm
    alaha

    SheldonE writes...

    I'd submit a complaint to the TIO.

    You'll need to wait until the coexistence period is over. Minimum speed is 12/1 until then. :(
    I think the only way it could proceed now was if you were having more than the prescribed number (5?) of dropouts daily.

    Might be able to eek out a few extra Mbps by looking at your internal wiring until then?

  • 2016-Aug-15, 1:50 pm
    tileys

    eek out

    - that's the process of stopping mice from chewing the internal wiring ? ;)

  • 2016-Aug-15, 2:44 pm
    curiousSpider

    There is light at the end of the tunnel, private company is offering 1GBPS fibre connection in Melbourne , hope soon it will be here.

    http://www.smh.com.au/technology/innovation/ten-times-faster-than-nbn-dgtek-brings-gigabit-fibre-to-aussie-suburbs-20160814-gqsfmu.html

  • 2016-Aug-15, 2:44 pm
    benny211183

    You'll need to wait until the coexistence period is over. Minimum speed is 12/1 until then. :(
    I think the only way it could proceed now was if you were having more than the prescribed number (5?) of dropouts daily.

    So today I downgraded my package with TPG to 25/5 as the max I can get is 22Mbps, all of a sudden now I'm getting 3Mbps. Coincidence or because more and more are getting onto TPG?? Unsure but extremely frustrating!

  • 2016-Aug-15, 3:39 pm
    Pfitzy

    mechjman writes...

    Using this map http://52.64.243.5/nbnmtm.html

    What's your expected speed? Just figuring if anything is funny with your house first before calling up your RSP to lodge a job with NBNCo

    Had a look at this � I'm 812m from the pillar :(

    Still, 35Mbps estimated is WAAAAAY better than what I have now :)

  • 2016-Aug-15, 3:39 pm
    shanelord

    Pfitzy writes...

    Had a look at this � I'm 812m from the pillar :(

    Still, 35Mbps estimated is WAAAAAY better than what I have now :)

    I'm 660m from my node and I get 38Mbps sync. I don't think 35 is realistic :(

    Shane.

  • 2016-Aug-15, 6:10 pm
    JoshC

    The absolute maximum speeds that I am able to get are 30Mbps down 25Mbps up which matches my maximum line rate. I am about 340m from the node so I should be getting at least 70 down and 31 up. I have talked to my ISP but they just have me run multiple speeds tests and say its congestion when it clearly isn't. Who should I contact to try and fix this problem? NBNco? Should I get someone to come check the wiring in my house?

  • 2016-Aug-15, 6:10 pm
    Pfitzy

    shanelord writes...

    I'm 660m from my node and I get 38Mbps sync. I don't think 35 is realistic :(

    dammit :|

    In any case, still better than the rubbish I get now from the local Telstra frame, and means I might as well not bother with any plan higher than 25/5 !

    Hopefully the congestion isn't limiting. You look at a map of my area (The Ponds NSW) and there are craploads of purple spots who have FTTP and have for two years or more

    >:-(

  • 2016-Aug-15, 8:44 pm
    singhc1979

    JoshC writes...

    have talked to my ISP but they just have me run multiple speeds tests and say its congestion when it clearly isn't.

    Who are you with

  • 2016-Aug-15, 8:44 pm
    JoshC

    singhc1979 writes...

    Who are you with

    iPrimus 100/40 plan

  • 2016-Aug-16, 10:17 am
    creamo

    Hi all northwest dwellers...
    Would anyone on the 2Kel-02 node be able to provide some speed test results?

    reason as to why i'm asking � i signed up with Optus recently � on the 100/40 plan.
    However, i'm only syncing currently at 20Mbytes (down), and 6Mbytes (up).
    After checking with Optus NBN helpdesk 3 times � to ensure that i am on the correct speed boost, and to check on line issues � i was informed by the Helpdesk technician that the maximum i can sync from my line is 22Mbs/5Mbs.

    not sure what to do now as i do not want to be paying for a service that i am not receiving. Optus agreed to downgrade my speeds to the 25/5 package, with a reduction on my plan instead. However, i am still keen on better speeds

    Not sure what to do next � was thinking of the following options:
    (1) get out from the optus deal � as they are NOT able to provide better speeds
    (2) move to the likes of Telstra (who told me that they can better the speeds for sure), or the likes of IINET/TPG..
    (3) no options for me as the line is screwed up (???) � not sure how NBN works in this sense...

    Any comments / advise ?

    Thanks .

  • 2016-Aug-16, 10:17 am
    singhc1979

    creamo writes...

    move to the likes of Telstra (who told me that they can better the speeds for sure), or the likes of IINET/TPG.

    Telstra currently has congestion issues as well and they keep on moving the augementation date

  • 2016-Aug-16, 10:43 am
    Ricochetaus

    Hi all, got connected yesterday with Tesltra in 2KEL-05. According to MrMac I'm 261m premises to pillar and 311m node to pillar (572m). Estimated download 79mbps and upload 31mbps.

    17:15 first speed test
    Ping: 31
    Down: 34.45
    Up: 30.17

    Not esp happy with the ping, but my download is about 6x faster than my previous ADSL. Sadly not anywhere near the estimate.

    Any advice? Think it might just be down to the home wiring? Or the previously mentioned Telstra congestion?

  • 2016-Aug-16, 10:43 am
    singhc1979

    Ricochetaus writes...

    previously mentioned Telstra congestion?

    Have you contacted Telstra, I complained and got them to refund my first months charges and bosster fees

  • 2016-Aug-16, 12:18 pm
    Ricochetaus

    Haven't contacted them yet. Good they refunded you something. Is that based on the idea that your speeds will increase? Or will they just have to end up refunding you every month? :)

  • 2016-Aug-16, 12:18 pm
    green&gray

    creamo writes...

    Telstra (who told me that they can better the speeds for sure)

    I would totally trust Telstra on this specially if this came from their overseas call centre.

    On a serious note, Telstra service is like a roll of dice. If you get it wrong once, Telstra neither has the ability nor willingness to fix anything.

  • 2016-Aug-16, 2:12 pm
    green&gray

    singhc1979 writes...

    Telstra currently has congestion issues as well and they keep on moving the augementation date

    The real issue is that old copper in most streets is crappy and this is what's causing the problem. NBN/Telstra don't want to fix it unless they are publicly named and shamed.

    Augmentation and congestion are just excuses they use to get you off the phone.

  • 2016-Aug-16, 2:12 pm
    wouldyoubelieve

    Also on 2KEL05

    done on wifi

    http://www.speedtest.net/my-result/5556035947

    no issues here

  • 2016-Aug-16, 11:00 pm
    Ricochetaus

    Telstra now advising that upgrade to 2KEL-05 to be completed by Wed 24th.

  • 2016-Aug-16, 11:00 pm
    spedwards

    creamo writes...

    Not sure what to do next � was thinking of the following options:
    (1) get out from the optus deal � as they are NOT able to provide better speeds
    (2) move to the likes of Telstra (who told me that they can better the speeds for sure), or the likes of IINET/TPG..
    (3) no options for me as the line is screwed up (???) � not sure how NBN works in this sense...

    creamo, check the sync speed reported by your modem as this will give you the actual speed you *could* achieve. If that's no better than 20-22 you're getting there's no point changing your provider.

  • 2016-Aug-17, 8:18 am
    creamo

    Thanks @spedwards
    looking at the modem's stats...

    Downstream Upstream
    Line Coding(Trellis): On On
    SNR Margin (0.1 dB): 133 122
    Attenuation (0.1 dB): 275 0
    Output Power (0.1 dBm): 120 60
    Attainable Rate (Kbps): 16368 2939

    Does that help ?
    And what does it mean that there's no point changing provider?
    Is that a NbN limitation ?

    Thank You!

  • 2016-Aug-17, 8:18 am
    Mike SSV

    creamo writes...

    Does that help ?
    And what does it mean that there's no point changing provider?
    Is that a NbN limitation ?

    How is your internal wiring setup?

    Is the VDSL modem plugged into the first phone point in the house?

  • 2016-Aug-17, 9:55 am
    SheldonE

    creamo writes...

    Is that a NbN limitation ?

    No, it's an FTTN limitation :)

  • 2016-Aug-17, 9:55 am
    creamo

    Thanks Mike & Sheldon.

    yes � into the first phone point into the garage.

    As for FTTN limitation � that's where i don't understand it. would it mean i can never get any improved speeds ever?
    And as such � probably not a good idea to move across to a diff provider as it won't help the cause?

  • 2016-Aug-17, 10:42 am
    SheldonE

    creamo writes...

    would it mean i can never get any improved speeds ever?

    Pretty much. FTTN is mainly constrained by the amount of copper from your house to the node (not the pillar). Your only chance for increased speeds is to reduce the length of the copper run to your house. This is why FTTP is significantly superior to FTTN, FTTP is not hobbled by distance.

  • 2016-Aug-17, 10:42 am
    creamo

    the length from node to my place is roughly 350 � 400m......

  • 2016-Aug-17, 10:56 am
    tileys

    Creamo � think of it this way � FTTN is like a funnel � a large open vessel at one end and a thin spout at the other � NBN have built the open bit of the funnel and if the spout was damaged maybe they had Telstras' contractors replace that as well � then you give the funnel to an ISP who pour water into it and you wait for it to arrive at the other end. If all goes well you get a stream of water but it's only ever going to be a moderate but steady stream at best. If the spout is damaged or was always a bit too thin for the job (the distance factor of the FTTN model) it doesn't matter which ISP is pouring water in at their end � you're never likely to see the torrent of water you were hoping for.

    To extend this jerry-built analogy further ;) wireless I guess would be the ISP throwing a bucketful of water at you from a distance � initially you get soaked and it's great but then all your friends get in the way and not as much reaches you anymore ;)

  • 2016-Aug-17, 10:56 am
    SheldonE

    tileys writes...

    think of it this way

    Simply brilliant *two thumbs up*

  • creamo

    THanks Tileys...

    sounds like there's no other avenues for me.... i'm stuck with 25/5 doom!!!!

  • spedwards

    Others have already done a great job, the only thing I'll add is that your sync speed to the node is completely independent of any service provider interference. You connect direct to the NBN node at the best possible speed. If you sync at X speed with Optus then you'll sync at X speed with Telstra, or any other provider.

    Your real world download speed may vary depending on provider and congestion but don't let your provider tell you your speeds are down sure to congestion if they match your sync speed.

    Having said the above, at the distance you're at I would have expected better results than what you're getting. Hence why others have asked about your cabling as it can have a significance impact on your speeds.

  • 2016-Aug-17, 12:21 pm
    creamo

    well that's the issue i had w/ Optus as well
    Before they downgraded me to 25/5 (since i was paying for 100/40 and not getting it). i was probably syncing at 22MBytes ....subsequent to being moved to 25/5, i'm now on 15Mbytes � which itself is disappointing...

    not too sure what to do next but from what the experts here have mentioned � if i'm that slow w/ Optus � i should be getting that with any other ISPs....

    as for internal wiring � i had an external cabler come in to verify for issues, which he said it was good.

  • 2016-Aug-17, 12:21 pm
    spedwards

    The only other thing would be to check your modem.

    A number of users have reported significant speed increases by switching out their RSP provided device with something different. The modem of choice appears to be the TP-Link TD-W9970.

  • 2016-Aug-17, 12:23 pm
    SheldonE

    spedwards writes...

    The modem of choice appears to be the TP-Link TD-W9970.

    Yuck, it doesn't support 5Ghz WiFi or Gigabit LAN.

  • 2016-Aug-17, 12:23 pm
    valco

    SheldonE writes...

    Yuck, it doesn't support 5Ghz WiFi or Gigabit LAN.

    Wouldn't you just run it in bridge mode?

  • 2016-Aug-17, 12:25 pm
    spedwards

    valco writes...

    Wouldn't you just run it in bridge mode?

    That's exactly what people are doing! I'd suspect most people here already have their WiFi sorted so why bother buying a new super modem/router when you can spend $80 and use your existing kit??

  • 2016-Aug-17, 12:25 pm
    Pfitzy

    spedwards writes...

    That's exactly what people are doing! I'd suspect most people here already have their WiFi sorted so why bother buying a new super modem/router when you can spend $80 and use your existing kit??

    I bought a TP-link jobby for $68 that is apparently capable of both DSL and NBN. In any case, once the modem does its thing, my household wifi is handled by one of these:

    http://www.netgear.com.au/business/products/wireless/business-wireless/wndap360.aspx

    Dual band so I can put all the iOS rubbish on 5GHz and the android stuff on 2.4 GHz ;)

  • 2016-Aug-17, 12:30 pm
    SheldonE

    valco writes...

    Wouldn't you just run it in bridge mode?

    Yes, but $200 (the current going price according my simplistic google search) for a bridge is a bit much.

  • 2016-Aug-17, 12:30 pm
    spedwards

    SheldonE writes...

    Yes, but $200

    That cost appears to be price gouging associated with the low stock levels, normal pricing should be around $79 � $89 as shown on Static Ice. Unfortunately it seems that this is a hot product at the moment as no one appears to have stock.

  • 2016-Aug-18, 9:16 am
    SheldonE

    spedwards writes...

    appears to be price gouging

    What else is new... I have a couple of months to source a decent router/modem, my RFS date is Oct 2016. I'll check the list (http://whirlpool.net.au/wiki/fttn_registered_modem_router) as that date gets closer.

  • 2016-Aug-18, 9:16 am
    Daemonseed316

    Ok, I was not going to post this and just wait for RFS date 16th September.

    Daemonseed316 writes...

    They do seem to be spending a lot of time working on/around the cabinet (2KEL-07-13-FNO-001) in comparison to other nodes I pass on a daily basis . I have walked KELL:801 on the basis of searching for the "new" pillar on a few occasions now without any luck (is there a new style of dome top pillars?)! To the point that I feel my area may call the cops for staring at their property (apologies if that is anyone here).

    Might just approach the workers if I see them there again. Surely someone knows where the mysterious KELL:801 pillar is, getting determined to track it down now!

    I let this one slide, and assumed KEL:112 was our pillar, even though the node was located approx. 150m away.

    Earlier this week, I did catch some NBN workers/contractors I assume making some final adjustments/tests (believe they were only there for a few hours). Pulled over and questioned "where is the pillar, as I live just down Burns?" (already knowing exactly where KEL:112 was).

    To paraphrase the response I received:

    This side doesn't require a pillar and connected straight from here *pointing at node* to your house.

    I said "that is odd as I thought the pillar was needed to connect to the copper for the houses"

    Response from NBN worker/contractor:

    Most do, but this one connects straight from here. It's the first one we have done in this area

    Said thankyou and moved on (had a screaming kid in the back that I needed to drop off to daycare).

    Friendly guy, not sure if he was ignorant (assume not) or wanted to confuse/mislead me (assume they get asked a lot of questions).

    There was an NBN van and another (not branded) van with 3 guys working around the node. Not sure if he was a NBN Co employee or subcontractor.

    Still time will tell, but just added to my layers of confusion.

  • 2016-Aug-19, 12:25 pm
    green&gray

    spedwards writes...

    The modem of choice appears to be the TP-Link TD-W9970.

    I picked up a TP-Link TD-W9970 yesterday from a nearby Officeworks for $86. Some of them have stock (check online before you go).

    My line sync with TP-Link is unfortunately 30% lower than Telstra Gateway.

  • 2016-Aug-19, 12:25 pm
    Daemonseed316

    Daemonseed316 writes...

    Still time will tell, but just added to my layers of confusion.

    Ok getting a little odd.

    Called Telstra to fish for some understanding of what I could be getting.

    Essentially spoke to sales, and said that my address is listed as fibre optic and will be FTTP will be available 16th September.

    I obviously queried this, and was put through to the NBN Telstra team.

    Nice guy, said their systems were showing as fibre optic available 16th September. He was surprised, and looked at the NBN Co system (assume they have a backend version).

    He said that my address was listed twice, only difference was there was a lot number in front of one of the entries.

    NBN Co system showed both Fibre Optic and FTTN for the same address (duplicated)
    Telstra system showed only Fibre Optic

    Stranger things... I thought we were done with FTTP, or could the build prep have already been done with cables a few years back?

  • 2016-Aug-19, 2:11 pm
    Daemonseed316

    Daemonseed316 writes...

    Called Telstra

    Optus & TPG have also suggested/confirmed it will be optic fibre.

    iiNET suggested FTTN, but the sales guy wasn't confident and couldn't even give me a RFS date.

  • 2016-Aug-19, 2:11 pm
    netnemesis70

    Hi All � WARNING

    If you are already on FTTN you cannot seamlessly port. nYou have to disconnect from your current NBN provider, wait for them to update NBN and then connect to the new provider. In the change you may lose your phone number during your disconnect. IT'S ABSOLUTELY RIDICULOUS. Easier on FTTP but on FTTN if you have been trying to port unsuccessfully this is why � NBN will tell your new service provider there is an active connection and then bounce it back to your new provider saying they can't port it. I had 4 Optus orders fail because of it.

    I have had enough of the big players � OPTUS has terrible service and Telstra is giving me 95mbs during they day and 2mbs last night. 6-8 weeks after they told us all they would fix it and a rolling 2 week extension every time they move the date I am done � I am finding a small telecom to provide NBN � one who has no problem proving VOIP settings and using my own gear. Not even TIO complaints are getting Telstra moving!

  • 2016-Aug-19, 2:30 pm
    netnemesis70

    It just keeps getting better � the TIO now tell me they really don't have any sway over pushing Telstra to solve this problem of low CVCs across the board so I have lodged a complaint with the ACC and I encourage you all to do the same. The link is below. If you don't they will all continue to drag their feet and provide useless speeds during the night.

    https://www.accc.gov.au/contact-us/contact-the-accc/consumer-complaint-form

  • 2016-Aug-19, 2:30 pm
    John Citizen

    netnemesis70 writes...

    Not even TIO complaints are getting Telstra moving!
    I'm in the same boat. I've told Telstra I'm not paying them a cent until they provide a stable 40mbps connection at all times of the day. They're playing ball so far.

  • 2016-Aug-19, 8:02 pm
    +insider.

    hows everyones connection on KELL:306

  • 2016-Aug-19, 8:02 pm
    System18

    Hi All

    I'm on 2ROU:03 in Beaumont Hills and I am supposed to be activated 16th September for NBN. These are the results from the link posted earlier. Just wondering what does "Distance from Node to Pillar" mean and why is it 0 when Premise to Pillar is 214Metres?

    Technology: FTTN
    ESA Distribution Area: KELL:479
    Distance from Premise to Pillar: 214m
    Distance from Node to Pillar: 0m
    Estimated Download Rate: 100mbps
    Estimated Upload Rate: 40mbps
    Premises: 1

    Cheers

  • 2016-Aug-22, 11:54 am
    Pfitzy

    Called Exetel in anticipation of 2KEL-03 coming online in a couple of weeks (9 Sept)

    https://www.finder.com.au/nbn-tracker/rollout/2KEL-03

    They said they couldn't do anything until NBN told them it was ready to go. Boo!

    This is what I'm looking forward to:

    GANSW718105490
    Technology: FTTN
    ESA Distribution Area: KELL:380
    Distance from Premise to Pillar: 812m
    Distance from Node to Pillar: 0m
    Estimated Download Rate: 35mbps
    Estimated Upload Rate: 14mbps
    Premises: 1

    :(

    Wonder how much it would cost to pull fibre through for the street?

  • 2016-Aug-22, 11:54 am
    SheldonE

    Pfitzy writes...

    Wonder how much it would cost to pull fibre through for the street?

    See here" /forum-replies.cfm?t=2490418

    You'll have to pay the application fee ($330) and then a planning fee ($330) and then they give you a quote (somewhere north of $10,000) and then refuse to upgrade you. But if you are interested, checkout the Technology Choice Program

  • 2016-Aug-22, 1:33 pm
    Pfitzy

    Well, that's the end of that! :)

  • 2016-Aug-22, 1:33 pm
    tileys

    The distance from pillar to node of 0 I think either means � the pillar is effectively right next to the node or the distance is unknown ? � maybe because it's not clear which pillar they will use for your premise ?

  • 2016-Aug-22, 9:01 pm
    spedwards

    Anyone using the Nighthawk D7000?

    I'm torn between getting a cheapy modem (if I can find one) to bridge to my existing N600 modem/router or whether I spend the extra on the Nighthawk or similar.

  • 2016-Aug-22, 9:01 pm
    arx7

    SheldonE writes...

    then refuse to upgrade you

    Any reason why they'd refuse to upgrade the premise AFTER the owner forks out $660 for the application and design fees?

  • 2016-Aug-22, 10:11 pm
    green&gray

    Pfitzy writes...

    This is what I'm looking forward to:

    GANSW718105490
    Technology: FTTN
    ESA Distribution Area: KELL:380
    Distance from Premise to Pillar: 812m
    Distance from Node to Pillar: 0m
    Estimated Download Rate: 35mbps
    Estimated Upload Rate: 14mbps
    Premises: 1

    :(

    You are probably better off staying with ADSL for as long as possible.

  • 2016-Aug-22, 10:11 pm
    SheldonE

    arx7 writes...

    Any reason why

    That information is CIC (Comercial In Confidence), but the main reason is they don't have anyone to do the actual work.

  • 2016-Aug-22, 10:48 pm
    arx7

    SheldonE writes...

    but the main reason is they don't have anyone to do the actual work.

    Well, if this is true, then they shouldn't ask us to pay $660 for nothing. It's a rort. Can't we complain to someone?

  • 2016-Aug-22, 10:48 pm
    SheldonE

    arx7 writes...

    shouldn't ask us to pay $660 for nothing

    It's not nothing, it's a CIC non-binding quote.

    Can't we complain to someone?

    Yes, there is the Telecommunications Ombudsman and the ACCC.

  • green&gray

    SheldonE writes...

    Yes, there is the Telecommunications Ombudsman and the ACCC.

    TIO has been completely useless lately. They are NOT a Govt. agency but just a non-profit funded by telcos themselves to save Big telcos from potential legal fees if disgruntled customers decided to take telecom companies to real courts.

    ACCC on the other hand will only act on policy issues and they have no jurisdiction whatsoever. They best they can do is to take Telstra to court and ACCC has lost so many cases that they have little credibility left with courts.

    Unfortunately, there is nothing anyone can do.

    Edit. If you can spend $98, there is an option to take Telstra to a lower tribunal.
    http://www.ncat.nsw.gov.au/Pages/apply_to_ncat/fees_and_charges/fees_and_charges.aspx

  • Eamonn

    netnemesis70 writes...

    It just keeps getting better � the TIO now tell me they really don't have any sway over pushing Telstra to solve this problem of low CVCs across the board so I have lodged a complaint with the ACC and I encourage you all to do the same.

    What do you expect the ACCC to do?

    1. Order Telstra to spend more than they take per customer on CVC?
    2. Order Telstra to instigate usage caps so contention is no longer your issue?
    3. Order Telstra to triple their prices so they can afford to buy enough CVC that contention is no longer likely to occur?

  • 2016-Aug-24, 12:39 am
    SheldonE

    green&gray writes...

    Unfortunately, there is nothing anyone can do.

    The question was,

    arx7 writes...

    Can't we complain to someone?

    The fact the only 2 avenues we have are more or less ineffective is kind of irrelevant. If enough people complain to these authorities, maybe something will be done. Until then, staying silent is only hurting yourself.

  • 2016-Aug-24, 12:39 am
    sinr_88

    spedwards writes...

    Anyone using the Nighthawk D7000?

    I'm torn between getting a cheapy modem (if I can find one) to bridge to my existing N600 modem/router or whether I spend the extra on the Nighthawk or similar.

    Do they still make stand alone modems? Would love to get one too since I don't wanna have to reconfigure my WAP if possible.

    green&gray writes...

    You are probably better off staying with ADSL for as long as possible.

    Not really, depends on his current adsl2 speeds, if they were like me... 5mbps down and <1mbps up despite being <200m from the ADSL cabinet... I'm looking forward to seeing what the difference is with FTTN since it is <300m from my house.

  • 2016-Aug-24, 8:20 am
    netnemesis70

    Hi,

    The ACCC is all about the consumer and competition act and in reality there are probably several breaches happening. (not you can lodge a complaint with the ACCC and they probably won't get back to you but will take an interest if there is a breach � the more people tell them the more interests that will take) For example.

    1) Being sold (and paying for) a service at 100/40 that in no way shape or form meets what you paid for. People need the internet the most when they are home so 2mbs at night is ridiculous � over 5 times slower than my old ADSL2 service. I get 95mbs download during the day. The service should be consistent.
    2) Anti competitive behaviour � the big telcos are forcing to use there somewhat useless modems if you want VOIP � they won't give you the VOIP details so you can't purchase and use other equipment for that purpose effectively locking out all other vendors. It also hamstrings far superior products like a DLINK Taipan from being used as a modem.
    3) More anti competitive behaviour can be seeing in trying to port from FTTN. You cannot seamlessly port and move to another vendor. You have to disconnect from your current vendor, wait up to 48 hours for the NBN to update their system, then another 3-4 days whilst your new vendor places an order with the NBN to reconnect you. In that period you can lose your phone number because you have to disconnect first to be able to port and you are a week plus without the internet or a phone of any sort and up to 6 weeks without your number. Who wants to go through that especially if you work from home. I am only out of principle.

    If enough people lodge a complaint with the ACCC they may indeed hold Telco's accountable for the service they are selling to everyone. Optus failed on 4 different orders to port my NBN with no one clearly telling us we need to disconnect from Telstra first. Its a farce and I am moving to a smaller local vendor.

    They can fix the speed through more CVCs � 2mbs is useless to anyone at this time and Telstra already have usage caps � they don't have unlimited plans. Plus its worth noting that the bulk of the population is just taking up the smaller 25mbs plans. Only 14% are taking up the 100/40 plans. So in reality if everyone took up 100/40 it would be even worse.

    I have been in IT for nearly 3 decades and have worked as a network engineer with a big Telco in my time � this is all about money and not about infrastructure. They want more of it by giving less to you. Optus said just about as much in the article you can find at http://www.computerworld.com.au/article/597401/optus-calls-rethink-nbn-pricing-scheme/

    The only way it will change is for people to hold them accountable and just not accept its the way it is because it isn't � they can do so much better even with FTTN.

  • 2016-Aug-24, 8:20 am
    spedwards

    sinr_88 writes...

    Do they still make stand alone modems?

    I was meaning cheap modem/routers (eg. TP-Link TD-W9970), haven't come across any stand alone VDSL modems.

    Just trying to justify the premium of a higher priced device.

  • 2016-Aug-24, 9:24 am
    Yelram

    netnemesis70 writes...

    The ACCC is all about the consumer and competition act and in reality there are probably several breaches happening.

    Don't forget NBN's network design only including a single 1Gb/s uplink from the node, each of which is capable of supporting over 350 users. Simple maths says that is never going to work. Only 10 out of the 350 users need to choose 100/40 and the link is already fully utilised.

  • 2016-Aug-24, 9:24 am
    Edd

    Yelram writes...

    Don't forget NBN's network design only including a single 1Gb/s uplink from the node, each of which is capable of supporting over 350 users. Simple maths says that is never going to work. Only 10 out of the 350 users need to choose 100/40 and the link is already fully utilised

    I am glad NBN are not branching out into Aeronautical engineering design!!! Would you take risk and fly with that design? :-)

  • Eamonn

    Yelram writes...

    Don't forget NBN's network design only including a single 1Gb/s uplink from the node, each of which is capable of supporting over 350 users. Simple maths says that is never going to work. Only 10 out of the 350 users need to choose 100/40 and the link is already fully utilised.

    The links are not CIR. If you want guaranteed 100/40 are you willing to pay what that actually costs?

    Because if those users are paying $1750 each per month, upgrading those 1G links is trivial.

  • curiousSpider

    is there a way to figure out how many services /premises are active on a node?
    I'm just wondering if only 10-15% are active now, then speeds are going to be worse when the number of active premises increase...

  • 2016-Aug-24, 11:51 am
    shanelord

    I had a call from NBN in response to my Technology Choice request. I'm currently 650m from the node and getting 35/17 connection.

    NBN guy told me they have to pull fibre from the closest FttP serviced area and can't run it from the node. The closest FttP area to me is approx 900m.

    He said he did a quote recently for a 950m run and it was over $50k, and wanted to let me know so I could save the $660.

    This Technology Choice is a joke and I tweeted Malcolm Turnbull and NBN that directly. No response of course.

    https://twitter.com/shanelord/status/767894271932239872?s=09

    Thanks,
    Shane.

  • 2016-Aug-24, 11:51 am
    arx7

    shanelord writes...

    He said he did a quote recently for a 950m run and it was over $50k,

    Lol 50k for Internet.

  • 2016-Aug-24, 4:43 pm
    Eamonn

    curiousSpider writes...

    I'm just wondering if only 10-15% are active now, then speeds are going to be worse when the number of active premises increase...

    The current limits all appear to be CVC based, so the number of people on a node aren't the bottleneck.

    Speeds may get worse if ISPs decide to push up oversubscription as more users connect.

  • 2016-Aug-24, 4:43 pm
    Stevie

    Hi Guys,

    Is there any update on this? I called Optus, they said it wasnt finished and had no idea when it would be.

    Steve

    Telstra now advising that upgrade to 2KEL-05 to be completed by Wed 24th.

  • 2016-Aug-24, 5:09 pm
    kfgus3

    Got connected today on 2KEL-05 with Aussie Broadband, did some speed tests just now and seems to be free of congestion issues: http://www.speedtest.net/my-result/5576176285

    I'm on the 100/40 plan with the modem synced at around 60/30 before I bridged it. The map at https://nbnmtm.carto.com estimated my speed to be at 61/24 so I'd say it was pretty close! It's no 100/40 but I guess this will do for now, better than the 10/1 I used to get on ADSL2.

  • 2016-Aug-24, 5:09 pm
    Stevie

    I would kill to have that.

  • 2016-Aug-24, 6:15 pm
    RLTUNT

    Telstra and Black Hole have one thing in common � they both SUCK. Call them again today. The guy told me that they had no idea when they would fix the congestion issue. Two weeks ago, I was told that 24th Aug would be the magical day. I just forgot to confirm in which year. HOPELESS.

  • 2016-Aug-24, 6:15 pm
    kfgus3

    kfgus3 writes...

    Got connected today on 2KEL-05 with Aussie Broadband

    Connection dropped twice tonight while playing games, hope this is not the norm :/

  • 2016-Aug-24, 6:21 pm
    gmdaskham

    kfgus3 writes...

    before I bridged it

    What exactly does that mean? I do see that around the NBN forums a bit and haven't been brave enough to ask.

  • 2016-Aug-24, 6:21 pm
    MrMac
    O.P.

    shanelord writes...

    NBN guy told me they have to pull fibre from the closest FttP serviced area and can't run it from the node. The closest FttP area to me is approx 900m.

    He said he did a quote recently for a 950m run and it was over $50k, and wanted to let me know so I could save the $660.

    Ouch, the ongoing joke on FoD continues. It's very clear that it's not a priority for NBN to resolve. Nearest FTTP site for you following ducts would likely be down near Homeworld.

    Design was supposed to be from multiport upstream of node, but doesn't seem to be the case.

  • 2016-Aug-25, 9:16 am
    SheldonE

    Eamonn writes...

    The current limits all appear to be CVC based

    Some/most are CVC based, if you're getting a lower than expected line speed off-peak, then it's congestion. If your line speed drops during peak, then it's most likely CVC.

  • 2016-Aug-25, 9:16 am
    green&gray

    http://www.abc.net.au/news/2016-08-24/afp-raid-parliament-house-over-nbn-document-leak/7779394

    I have a feeling that NBN will soon bring down this Govt..

    FTTN architecture is at the core of the problem and it doesn't help that an incompetent Telstra is also in the picture.

    I had a stable and slightly faster ADSL2+ connection before moving to FTTN.

  • 2016-Aug-25, 10:12 am
    green&gray

    By the way, I am getting disconnected every 30 minutes now (as opposed to 1 hour earlier) after the 'magical fix it all deadline of 24th August'.

  • 2016-Aug-25, 10:12 am
    Stevie

    I have rubbish speed but haven't had any dropouts that ive noticed.

  • 2016-Aug-25, 10:13 am
    Stevie

    The magic fix didn't happen yesterday, and the optus guy couldn't tell me when it would happen

    By the way, I am getting disconnected every 30 minutes now (as opposed to 1 hour earlier) after the 'magical fix it all deadline of 24th August'.

  • 2016-Aug-25, 10:13 am
    SheldonE

    green&gray writes...

    disconnected every 30 minutes

    The SLA allows for 5 disconnects in a 24 hour period. You have ground for nbn to fix it.

  • 2016-Aug-25, 10:24 am
    valco

    gmdaskham writes...

    What exactly does that mean? I do see that around the NBN forums a bit and haven't been brave enough to ask.

    All good, Whirlpool is a pretty friendly place.
    Bridging means where you use a Modem/Router but use it in a bridge mode so it basically becomes just a modem. You then plug a lan cable from say port 1 from this Router to your main routers WAN port. It is this router that then does everything from setting internal IPs to wifi settings etc. So Router 1 is usually a cheapie that just receives the internet. Router 2 is usually the more expensive one generally with better Wifi performance etc.
    Most people if they take the ISPs router would use it in bridging mode. In my case I took the router from Aussie BB which is a NetComm N300 Wifi, model number NF10WV. You connect this to your PC at the start, check out sync speed which you can see in your router. Check speedtest etc. Once you have done this, set it to Bridge mode and connect it your main router. Then plug your pc to your main router. In my case my Router is a Netgear R7000. Then redo speedtest. Note at this point you won't be able to log onto Router 1 to see Sync Speed.
    Hope this helps
    V

  • 2016-Aug-25, 10:24 am
    Pfitzy

    Hoping someone can clear this up for me � I've got a TP-Link TD-W8968 currently being used for my ADSL2 connection. Works fine. Nice and cheap at $68.

    http://www.tp-link.com.au/products/details/TD-W8968.html

    It said on the box "NBN Ready!" but who knows what that really means? :)

    Is anyone using one of these?

  • Mike SSV

    Pfitzy writes...

    It said on the box "NBN Ready!" but who knows what that really means? :)

    Is anyone using one of these?

    NBN Ready virtually means any router with a WAN port.
    If you have FTTP or Fixed Wireless, you would just run a network cable from the NTD to the WAN port of the router.

    FTTN is different unfortunately.
    The 8968 is a modem router, which has an ADSL modem built in. As it doesn't have a VDSL modem, you would need to buy a separate VDSL modem and run a network cable from the VDSL modem to the WAN port on the 8968.

    Most ISPs are supplying modem (VDSL) routers to their customers, which they can support from a technical perspective. If you prefer your own hardware, you can do some research on here and pick your own.
    (I have a separate router and use a TP-Link 9970 as the modem).

  • Wink

    valco writes...

    Most people if they take the ISPs router would use it in bridging mode. In my case I took the router from Aussie BB which is a NetComm N300 Wifi, model number NF10WV.

    How did you deal with the telephone line?

    Can you run the NF10WV in bridge mode AND have the phone work also?

  • 2016-Aug-25, 11:03 am
    valco

    Wink writes...

    How did you deal with the telephone line?

    Can you run the NF10WV in bridge mode AND have the phone work also?

    Don't use a phone so can't answer that unfortunately. Best take that to the NBN/FTTN thread.

  • 2016-Aug-25, 11:03 am
    MrMac
    O.P.

    Wink writes...

    Can you run the NF10WV in bridge mode AND have the phone work also?

    NBN and RSPs are refusing to release the VOIP configuration. So I believe at this stage that it's not feasible to have phone and bridged.

  • 2016-Aug-25, 1:26 pm
    JoshC

    On a 100/40 plan with iPrimus but I can only get 30/25 at best. Support said that everything is fine on their end. I was expecting 70/30 as I'm 350m from the node so I'm not happy. Should I have someone come check my the wiring in my house? Any recommendations?

  • 2016-Aug-25, 1:26 pm
    SheldonE

    JoshC writes...

    I was expecting 70/30 as I'm 350m from the node

    Post your modem stats in this /forum-replies.cfm?t=2479157 thread, they may be able to help.

  • 2016-Aug-25, 1:45 pm
    Zerophitus

    green&gray writes...

    FTTN architecture is at the core of the problem and it doesn't help that an incompetent Telstra is also in the picture.
    Fine, that's your view.

    I had a stable and slightly faster ADSL2+ connection before moving to FTTN.
    ADSL that was actually supplied over (in your words) "an incompetent Telstra" network. Seems that your description of Telstra is not quite right.

    You need to take up your issue with your RSP who in turn should take it up with the NBN. Getting the quasi govt hoards at the NBN to take any action is a different matter.

  • 2016-Aug-25, 1:45 pm
    Pfitzy

    Mike SSV writes...

    Most ISPs are supplying modem (VDSL) routers to their customers, which they can support from a technical perspective. If you prefer your own hardware, you can do some research on here and pick your own.

    Cool thanks for the info.

    The modem just plugs into a switch to run out to the rest of the house, wifi unit etc. so I'll just go with the VDSL option from the provider

  • 2016-Aug-25, 1:54 pm
    Eamonn

    SheldonE writes...

    Some/most are CVC based, if you're getting a lower than expected line speed off-peak, then it's congestion. If your line speed drops during peak, then it's most likely CVC.

    How does that work?

    I'd expect CVC to always be the limiting factor.

    With your RSP buying 1 meg per user regardless of the number of users and NBN providing 2.5 meg or better per user (based on a fully populated node) I'd still predict you hitting CVC first.

    And given that most nodes wouldn't be near full yet i would expect it to be closer to 6 meg per user or better, so CVC would still most likely bite you first.

  • 2016-Aug-25, 1:54 pm
    SheldonE

    Eamonn writes...

    How does that work?

    Yes, you are correct, for most of the cases it will be CVC, but in some cases it will be congestion. Even then, once the CVC issues are resolved, you are still going to suffer congestion. If your RSP has brought 6Mbps per user and your still only getting 2.5Mbps, what does that tell you? It tells me 2 things, the RSP is wasting money on CVC and the node is congested.

  • 2016-Aug-25, 2:01 pm
    Eamonn

    SheldonE writes...

    If your RSP has brought 6Mbps per user and your still only getting 2.5Mbps, what does that tell you?

    Yeah but it hasn't. No RSP has. They would need to be charging between $150 and $200 per connection to buy that kind of CVC.

    Even then, once the CVC issues are resolved, you are still going to suffer congestion.

    Maybe, depending on what 'resolved' means. My understanding is that the cabinets could be upgraded to dual 1 gig and then dual 10 gig links if required. At that point you woul have about 50mbps per user on a fully stocked cabinet...

    That's if you've solved the CVC issue by buying more and putting more money into the system.

    Yes, you are correct, for most of the cases it will be CVC, but in some cases it will be congestion

    I can come up with scenarios where you would hit backhaul congestion, but they are pretty unlikely, like only users in a small area using the network and nobody anywhere else. Which I can only realistically see happening in a large power outage or disaster scenario (flood half a suburb for example).

    If we have some kind of evidence of backhaul issues it's going to be interesting, because Quigley's NBN had thresholds that invoked upgrades, and this new mockery should have the same.

  • 2016-Aug-25, 2:01 pm
    SheldonE

    Eamonn writes...

    No RSP has

    Yes, because as you said it would be far too expensive for an RSP to maintain.

    dual 10 gig links

    This is what the original FTTP design used instead of the single 1Gbps link we have now. Congestion is real and it does occur, as an example https://delimiter.com.au/2016/02/09/nbn-gridlock-fttn-taken-down/

    Initially, the resident noted, he was getting very solid speeds � close to 90Mbps. �I was very pleased with the result and after being a sceptic of the FTTN approach, using vectored VDSL2 to deliver the NBN, I was about to call myself a convert to the idea,� he said.

    However, shortly after signing up, Gratton realised that during peak hours � from 4pm to around midnight every day � his FTTN connection turns �quickly from the best connection I�ve ever had, to the worst�.

    �Ping times go from 13ms to around 140ms, download speed decreases dramatically from the average 85Mbps to as low as 1mbps, while upload speeds halve from around 30mbps to 15Mbps,� he said. �It almost makes me pine for the ADSL2+ connection with ping times averaging 20ms and a strong, constant, reliable 12mbps down speed.�

    That's congestion, not CVC.

    invoked upgrades, and this new mockery should have the same

    I completely agree, however, FTTN cannot be upgraded, only replaced.

  • Hwarang
    this post was edited

    I have also joined aussie broadband on their 25mbps 500gig per month plan. Due to go live next Tuesday.

  • netnemesis70

    arx7 writes...

    What. 2mbps at night?

    I have the test reports � its woeful. But get this � after 8 days of trying to disconnect my NBN service with Telstra even Telstra are throwing up their hands now � they have no confidence that even the NBN guys know how to fix the issue of not being able to disconnect. How much so? Telstra are willing to pay for my Optus 4G service in the interim and even the $299 fee for another provider to run a seperate NBN FTTN service to the same address whilst they work out how to disconnect my current service. They have no time frame when it will be resolved. However a separate copper circuit for another service will take 6-8 weeks so thats no resolution.

    And don't bother calling the NBN number � useless � they have no power to escalate or resolve. Come to think of it if they can't do that I don't know why they have a phone number.

    Today Optus 4G and phone was out, I have no NBN and no phone � AND I WORK FORM HOME!

    I am at an absolute loss � I am stuck between Telstra and NBN with no service and no way to escalate further � I am literally at their mercy and there is no one who can seem to help. I have run multi million dollar global programmes that were simpler than this.

  • 2016-Aug-30, 5:36 pm
    arx7

    netnemesis70 writes...

    I have the test reports � its woeful.

    Thanks for sharing this. Apparently choosing the right RSP from beginning is VERY important.

    Was thinking to go with Telstra, but after reading this, might be better to research more into this.

  • 2016-Aug-30, 5:36 pm
    nug

    tileys writes...

    That's right Edd � I just called them up and signed up � effectively joined a queue to get connected as soon as the infrastructure allows them. I will let it overlap with my existing Telstra ADSL so if it's late I've still got service.

    Asked an Optus rep about this tonight. Was told "NBN must be available at your location to set up the switch over" so I guess we're waiting...

    MrMac writes...

    Was supposed to be connected this morning, after 54 days since sign up, and nope, still not connected as they've missed the window they gave me.

    What a joke.

    Yikes.

  • 2016-Aug-30, 7:21 pm
    Yellow Express

    Please let me know how you get on with Exetel. I am with them with ADSL and tried to book in for 9th September but they said they can't do anything until then.

  • 2016-Aug-30, 7:21 pm
    MrMac
    O.P.

    So NBN cancelled my appointment yesterday due to the claim of "Weather Hazard". Now I don't know about you, but it seemed a very lovely day yesterday. Waiting to see if they place me at the back of the queue again.

    At this stage I think I'll be done with TPG, who have been utterly useless over 2 months for a self install FTTN. As I've said before, they're great for cheap basic internet, but as soon as something goes wrong they are rubbish.

    And will wrap it all up with a TIO complaint that will go nowhere anyway.

  • 2016-Aug-30, 8:35 pm
    netnemesis70

    arx7 writes...

    Was thinking to go with Telstra, but after reading this, might be better to research more into this

    Yes I would recommend that. I got a very vague response from the ACCC but they did point me to this � https://consultation.accc.gov.au/communications-1/consultation-on-broadband-speed-claims � they state "We would like to hear from individual consumers and industry and interested stakeholders about their views on broadband speed and performance information."

    I would recommend all visit the site and make their voices heard on this � it seems the ACCC has heard the noise and are taking a step forward on it.

  • 2016-Aug-30, 8:35 pm
    Pfitzy

    MrMac writes...

    claim of "Weather Hazard". Now I don't know about you, but it seemed a very lovely day yesterday.

    Yeah � the "Hazard" was their techies might miss out on going to the beach ;)

    Have seen people digging up one of the pits in a street around the corner. Hopefully this means progress. Non-crappy progress...

  • 2016-Aug-30, 9:44 pm
    Edd

    The RFS date of Sept 16 for 2ROU-03 has disappeared the from here https://www.finder.com.au/nbn-tracker. Its now saying not available and not mentioned on the official nbn site. I hope there is not a delay in the works. Any news or info MrMac?

  • 2016-Aug-30, 9:44 pm
    BleedingFingers

    Edd writes...

    The RFS date of Sept 16 for 2ROU-03 has disappeared the from here

    What the hells!! My area 2KEL-O3 was supposed to be next Friday, now it says part of 3 year plan...?!? Hopefully just a data issue since all the Nodes were constructed ages ago...

  • 2016-Aug-31, 10:16 am
    Stupidism

    2KEL-07 on that website is now listing an expected RFS of "Not available" (previously 16/9), but if you check here https://www.telstrawholesale.com.au/content/dam/tw/nbn/Documents/rollout-list.pdf (accurate as of 25 August 2016 apparently) the dates are still right.

  • 2016-Aug-31, 10:16 am
    System18

    Edd writes...

    The RFS date of Sept 16 for 2ROU-03 has disappeared the from here https://www.finder.com.au/nbn-tracker. Its now saying not available and not mentioned on the official nbn site. I hope there is not a delay in the works. Any news or info MrMac?

    whaaaa! that's bs I hope it doesn't get pushed back

  • 2016-Aug-31, 10:51 am
    Techno_Guy

    Edd writes...

    The RFS date of Sept 16 for 2ROU-03 has disappeared the from here https://www.finder.com.au/nbn-tracker. Its now saying not available and not mentioned on the official nbn site.

    This post from another whirlpool thread, indicates that all nbn sites in "Build" status are currently being reported with "Not Available" Expected RFS dates,. Hopefully things are still progressing as per plan.

  • 2016-Aug-31, 10:51 am
    Phantom

    BleedingFingers writes...

    What the hells!! My area 2KEL-O3 was supposed to be next Friday, now it says part of 3 year plan...?!? Hopefully just a data issue since all the Nodes were constructed ages ago..

    Go here
    https://www.telstrawholesale.com.au/nbn/overview/nbn-rollout-schedule.html

    Click on the excel link.
    The second tab "Expected RFS � DCD" still has it as 09-Sep-2016
    2KEL-03 Kellyville Ridge, Stanhope Gardens, The Ponds NSW Castle Hill 2 CSA 09-Sep-2016

    So should probably be a data update issue as the date for 2KEL-04 (Glenwood) is gone as well.

  • 2016-Aug-31, 11:10 am
    Pfitzy

    Six weeks ago the guys at finder.com.au still couldn't locate my address using the Google maps API :) The house has been here for four years.

    So if we're expecting anything resembling "competence", I think we should grab one or more pinches of salt and sit tight. ;)

  • 2016-Aug-31, 11:10 am
    SheldonE

    Eamonn writes...

    Yeah but you'd have to assume that almost all of the users on the node have migrated

    This will happen over time, remember after 18 months you will only have an nbn connection.

    almost all of them are using the internet at the same time.

    What do you think happens during peak?

    Sorry, I'm a little behind, there's a new WoW expansion you know :)

  • 2016-Aug-31, 4:05 pm
    broadband for me

    I live in Stanhope Gardens, there is one side that has been NBN activated late June of this year. That is the side of Stanhope Gardens from Perfection Avenue onward. I was walking towards the shops past the telephone cabinets a few weeks ago on Stanhope Parkway and there was a Telstra guy there fixing some things.

    We had a short chat and I mentioned the NBN not being in certain parts of Stanhope Gardens. He told me, this time next year it could be here in this area. So I am not holding my breath for the NBN in this area. I don't where about you are living BleedingFingers but I have a feeling it could be a long wait.

  • 2016-Aug-31, 4:05 pm
    gmdaskham

    broadband for me writes...

    I live in Stanhope Gardens, there is one side that has been NBN activated late June of this year. That is the side of Stanhope Gardens from Perfection Avenue onward. I was walking towards the shops past the telephone cabinets a few weeks ago on Stanhope Parkway and there was a Telstra guy there fixing some things.

    Stanhope seems to be in about 3 different stages. One is live. One is due to go live this month (KEL03) and the rest is TBA I think.

  • 2016-Aug-31, 4:39 pm
    netnemesis70

    So I have lodged a tribunal case against Telstra for failing to disconnect me from the NBN � its been about 10 days now without a phone or internet. So I have raised documents for a order of disconnection and an order of compensation from them. I discovered I am not the only one. Another Telstra customer recently only just got disconnected after trying from the 4th of August � he was reconnected to a new service provider the same afternoon.

    I am also getting another provider to run a second circuit to my house so this will never be a problem again � I will have 2 FTTN connected lines � just one inactive. If I ever need to move again I will get the other circuit activated first before disconnecting the current one. Cost me $299 but after my experience with Telstra best $299 I have ever spent.

  • 2016-Aug-31, 4:39 pm
    JoshC

    Do you guys think its a good idea to get this done? https://mrtelco.com/residential/internet-speed-test
    Technically it should determine if the issues are either internal wiring or isp related.

  • Eamonn

    SheldonE writes...

    What do you think happens during peak?

    Maybe 10-20% of people use the internet at the same time.

    People go out, people have young children they take care of, people watch FTA TV, people have friends over etc. residential services have always been oversubscribed because most people aren't using them most of the time.

    And those people who were using it might be writing email or playing games or surfing websites, all of which are low bandwidth activities which interleave with each other easily.

    The Netflix effect means that some more people will be using the internet for TV, but also that some of those low bandwidth users are requiring a constant stream of traffic that they didn't before. But it doesnt mean we're coming a lot closer to 30% of users or more being online simultaneously.

    (And yes I'm ignoring 'passive use' like my phone being connected to wireless and checking for updates because that traffic is trivial)

  • shanelord
    this post was edited

    Eamonn writes...

    Maybe 10-20% of people use the internet at the same time.

    IMHO I don't believe this is the case anymore.

    In a house of two adults and two teenagers, at any point in time we have a mixture of at least 3 of these things during prime time:

    Netflix (sometimes 2 simultaneous streams)
    Foxtel Go
    YouTube
    Xbox
    Snapchat
    iTunes
    Spotify
    Sonos (streaming)

    And I'm sure I've missed stuff. This is pretty typical for a demographic such as ours, and in Kellyville it's a pretty common family size.

    Based on this, during 7pm-11pm at night, similar families would be using a high percentage of their bandwidth.

    If only a third (33% or so) of the 384 possible homes on a node were connected to the NBN and using 2-3 of these things during that time period, it would reduce the available node bandwidth per user to around 8Mbps downloads. (Based on 1Gbps backhaul per node).

    Which, amazingly; is exactly what I've been seeing for the last few nights.

    Regards,
    Shane.

  • Eamonn

    shanelord writes...

    In a house of two adults and two teenagers, at any point in time we have a mixture of at least 3 of these things during prime time:

    So your kids don't play sport or hang out with their friends or have any after school activities or homework and you and your other half spend 5 hours a night in front of the idiot box?

    Most parents i know feel blessed if they get an hour to watch TV of a night, so your usage patterns definitely don't seem to be typical.

    Plus as I keep pointing out, there isn't enough CVC for that to happen. You need to get beyond that blocker first. If your usage is 'typical' then your RSP must have purchased 8 meg of CVC for each end customer at a cost to them of over $100 per month. Plus your 30 to 40 dollar AVC charge and the actual Internet feed. So are you paying $170 � $200 for your service per month?

    If not your usage scenario can't be anywhere close to 'typical'.

  • Pfitzy
    this post was edited

    Going with Shane on this one � post-dinner, with two pre-teens watching/playing with devices, and two adults either working remotely or watching their own content, we're smashing the connection.

    Maybe this will improve toward summer as the daylight hours are more suitable for activity outside, but when you consider almost all of our content is streamed (Netflix, YouTube either on mobile devices or fixed AV) then you need at least 12Mbps to get SD running on multiple devices. HD is going to require double that, as a minimum, without considering any IoT or background traffic.

    If I start to download nVidia updates on the current DSL connection, or upload a YouTube video, everyone else can kiss their "barely adequate" feed goodbye. So I avoid it.

    Looking at the comments here, this isn't sounding the modern, fast, 21st Century internet that MTM was supposed to be.

    The government won't borrow to invest in a capital return on a modern network for suburbia, that consumers would happily pay for as a premium service. All because they want to stick with their he-said/she-said style of politics.

    Its rubbish

  • 2016-Sep-2, 9:31 am
    Edd

    Pfitzy writes...

    Going with Shane on this one

    Also going with Shane! We have 3 working adult kids still living at home (therefore 5 adults at home). After a long day at work people just want to relax! We have 3 separate Rokus in the house that at any giving time all 3 can be streaming not too mention mobile phones surfing at the same time or a computer. We don't use High definition when streaming but I would still presume we use quite a bit of our bandwidth. Speaking to work collegues more and more people are streaming and not content with just 1 device. I am still on adsl 2+. Will be moving to FTTN in the coming weeks.

  • 2016-Sep-2, 9:31 am
    tileys

    I would say that Shanes' patterns fairly closely match ours too. Lots of casual as well as concentrated use of the bandwidth around the house from ipcams to Telstra TV, kids watching anime, YouTube, Netflix, Foxtel on-demand, Xbox including voip, phones/tablets checking Facebook/whirlpool etc ;)

    The kids are pretty active, training and playing sport multiple times per week but homework is often web-facilitated and leisure for kids these days often involves seemless Skype calls to friends, watching music or craft tutorials on YouTube etc.

    ...and we've only started scratching the surface on the IoT � we will be ill prepared as a country to take advantage of these techs in coming years if the issues in backhaul are not sorted.

    Granted though � your average Whirlpool jockey is not your typical tech 'user' ;P

  • curiousSpider

    was there any bandwidth upgrade since last week?
    we are at KEL-02 and until last week speed was dropping from 93-94 mbps to 50 mbps after 7-8 PM
    but this week it has been above 90 mbps even during evening , so was wondering if they increased capacity or something..

  • Pfitzy

    Maybe they reversed the polarity?

    :)

  • 2016-Sep-2, 10:10 am
    shanelord

    Eamonn writes...

    So your kids don't play sport or hang out with their friends or have any after school activities or homework and you and your other half spend 5 hours a night in front of the idiot box?

    Actually my kids are amazingly active. They are in training for their sport Mon-Fri every week, 2-3 hours per day.

    My wife and I both work full time in executive positions, which means our work days don't ever really "end".

    Yet based on your incorrect assumption I'm not allowed to do what I want with my time?

    I actually pay over $130 per month for my broadband bundle, and due to my distance from the node can only get 33/15 sync. In my case I would think it would be the least NBN can do to provide me what I pay for and not drop to low speeds during peak.

    Thanks,
    Shane.

  • 2016-Sep-2, 10:10 am
    Pfitzy

    OT ALERT!

    P.S. Shane � how bloody good is Sonos? Had My Soundbar + Sub hooked up to the main TV here since 2013, when we moved from Quakers over to Kellyville Ridge. Ditched the Jamo 5.1 I had in the old place, and have never looked back!

    Now thinking about a 5 or a 3 � do you have either?

  • mechjman

    Removed some sockets and redundant wiring from the main socket, so now I get much better sync:

    Line State up
    Modulation ITU G.993.5(G.Vectoring),G.998.4(G.INP)
    Annex Mode ANNEX_B

    Downstream Upstream
    SNR Margin 0.0 dB 8.4 dB
    Line Attenuation 7.1 dB 1.1 dB
    Data Rate 100979 kbps 44199 kbps
    ES 0 0
    SES 0 0
    UAS 167 167
    FEC 0 0
    CRC 0 0

    Gained 8mbits in speed. Much better than MrMac's estimates!

  • Eamonn

    shanelord writes...

    Yet based on your incorrect assumption I'm not allowed to do what I want with my time?

    No, but if you lose one argument why not pretend we were arguing about something else hey?

    I'm not telling you what you can do or not do. I'm telling you what you and people like you actually do, based on network usage information. If you behaved as you claimed and most families were 'like you' none of you would be getting more than 1Mbps at peak.

    And because it turns out that in reality, at any point in time at your household at least 3 streaming services aren't guaranteed to be in use as you originally claimed, that's the point. That's why oversubscription has always worked.

    I actually pay over $130 per month for my broadband bundle, and due to my distance from the node can only get 33/15 sync. In my case I would think it would be the least NBN can do to provide me what I pay for and not drop to low speeds during peak.

    You pay for an oversubscribed service. To pay for what you are insisting you get costs North of $500 per month, because your ISP would have to buy 1 meg of CVC for every meg in your peak speed.

    Plus given that you are including pay TV services in your 'bundle', you're not even spending all that on Internet access, and trying to act like you're paying a premium rate. You're not.

    If you are happy to pay that then ask your RSP for a CIR business service and pay the rates. And you can have what you pay for and what you pay for will be what you want. But you want an Audi at Kia prices and think that's reasonable.

  • 2016-Sep-2, 5:31 pm
    BleedingFingers

    My Dad's connection was activated on Friday with Telstra. Went round today to set up the Gateway.

    Very easy setup, literally just plug it in. Their existing phone service still works which I thought was weird... Thought you had to plug the phones into the gateway, but apparently Telstra have kept the phones working...

    Their max connection is 52Mbps Down and 16Mbps Up. Which is extremely close to MrMac's map (50 down and 20 up).

    They're currently sync'd at 28 down and 4 up, so I said they should call Telstra because it looks like they haven't activated the speed boost (or whatever Telstra call it). They're paying for the top plan (since Telstra don't offer 50 plans). And it worked out the same as they were paying for phone and Internet previously.

    Will run some speed tests every hour and see how their line performs...

  • 2016-Sep-2, 5:31 pm
    BleedingFingers

    BleedingFingers writes...

    Their existing phone service still works which I thought was weird...

    False alarm... The phones don't work unless you plug them into the Gateway...

    Nothing to see here, move along...

  • 2016-Sep-2, 6:34 pm
    arx7

    What's the word on the availability of 2ROU-03?

    It's gone from the finder site. Delayed?

  • 2016-Sep-2, 6:34 pm
    Pfitzy

    Has happened to a couple � apparently they're still available. Just that finder.com.au is a flake

  • 2016-Sep-3, 9:21 am
    arx7

    Pfitzy writes...

    Has happened to a couple � apparently they're still available. Just that finder.com.au is a flake

    I see.
    Is there anywhere else we could check the progress besides finder.com.au?

  • 2016-Sep-3, 9:21 am
    Pfitzy

    Have a look at this from Phantom a couple of pages back:

    Phantom writes...

    Go here
    https://www.telstrawholesale.com.au/nbn/overview/nbn-rollout-schedule.html

    Click on the excel link.
    The second tab "Expected RFS � DCD" still has it as 09-Sep-2016
    2KEL-03 Kellyville Ridge, Stanhope Gardens, The Ponds NSW Castle Hill 2 CSA 09-Sep-2016

    So should probably be a data update issue as the date for 2KEL-04 (Glenwood) is gone as well.

  • 2016-Sep-3, 9:27 am
    shanelord
    this post was edited

    Eamonn writes...

    No, but if you lose one argument why not pretend we were arguing about something else hey?

    I find it amusing 1. You thought we were arguing and 2. That you think I lost.

    Plus given that you are including pay TV services in your 'bundle'

    Nope no Pay TV in my bundle.

    If you are happy to pay that then ask your RSP for a CIR business service and pay the rates.

    Might just do that, thanks.

    Side note: Found a good article on CVC actually that others may find interesting. Most saying the pricing model is broken and needs to be fixed � my family usage patterns may not be the general majority yet, but it is my reality now and looks like it is becoming more common. http://www.itnews.com.au/feature/the-fee-that-is-breaking-the-nbn-417827

    Quote from David Epstein (Optus) : "Over the last 18 months, he said, Australian telcos had seen a threefold increase in concurrent demand on networks during the evening peak." http://www.itnews.com.au/news/nbn-price-overhaul-wont-fix-netflix-effect-optus-417792

    Shane.

  • 2016-Sep-3, 9:27 am
    shanelord

    Pfitzy writes...

    P.S. Shane � how bloody good is Sonos?

    Absolutely love it.

    Now thinking about a 5 or a 3 � do you have either?

    We have a Play:Bar upstairs, a Play:3 downstairs and my daughters each have their own Play:1's (that I steal when we're having a party). Can't justify any more at the moment but I'd love one of the new Play:5's.

    Thanks,
    Shane.

  • 2016-Sep-5, 9:37 am
    SheldonE

    Eamonn writes...

    To pay for what you are insisting you get costs North of $500 per month, because your ISP would have to buy 1 meg of CVC for every meg in your peak speed.

    And yet, it doesn't seem to be an issue where ever FTTP has been deployed, congestion only seems to effect FTTN. I wonder why that is?

  • 2016-Sep-5, 9:37 am
    Ricochetaus

    Just an update to the ongoing Telstra sagas and the never ending promise of an upgrade to the Kellyville area. I was advised this upgrade would now be completed on 12 Sept. Date keeps getting pushed back.

    I'm on 2KEL-05, don't know how much the "upgrade" is supposed to affect.

    Like some others here, I was also credited all my money for the first month.

    P.S. Also love Sonos. 5 of them in my house :)

  • 2016-Sep-5, 12:05 pm
    Pfitzy

    shanelord writes...

    Most saying the pricing model is broken and needs to be fixed � my family usage patterns may not be the general majority yet, but it is my reality now and looks like it is becoming more common

    "Netflix Effect" is the perfect description. Throw in YouTube now having movie-length HD content and you're well down the road to bigger demand.

    One interesting outcome will be affect on Foxtel � their pay TV model isn't going to survive in its current further when people can get content cheaper through other means. Only sport is left, and that will slowly evolve to the model that the big sports in the USA have adopted: online direct subscriptions. Big cash flow, user-oriented.

  • 2016-Sep-5, 12:05 pm
    Eamonn

    SheldonE writes...

    And yet, it doesn't seem to be an issue where ever FTTP has been deployed, congestion only seems to effect FTTN. I wonder why that is?

    Confirmation bias, plain And simple.

    /forum-replies.cfm?t=2563496

    /archive/2485871

    /archive/2549087

  • 2016-Sep-5, 1:05 pm
    BleedingFingers

    Running automated speedtest every 15 minutes on my Dad's Telstra line for the past 2 days have shown that the speed drops from consistent 23Mbps during the day down to 6Mbps in the evening, from around 7pm until 10.30-11pm...

    Now I have no idea which ISP to go with since they all seem to have crap service.

    Nice to know we're paying $60bn+ for a service that's worse than our current antiquated ADSL :-(

    Good thing I didn't convince my Dad to get rid of foxtel and replace it with FetchTV... He would not be happy if he sat down in the evening to watch something for it to buffer and lag (the big issue is that they have Foxtel in multiple rooms, and Fetch TV only supports a single service per connection). I didn't think it would be an issue since they'd get between 25 and 50Mbps. That would handle multiple Fetch TV or Netflix streams, but not if it drops down to only 6...

  • 2016-Sep-5, 1:05 pm
    BleedingFingers

    And just saw this on SMH: http://www.smh.com.au/technology/technology-news/nbn-prototypes-device-that-would-give-cable-speeds-using-copper-infrastructure-20160905-gr8qmy.html

    What is the point of faster speed if you can't sustain the current speed?!?

  • 2016-Sep-5, 3:59 pm
    shanelord

    Hey everyone. Make sure you respond to the ACCC request for feedback on the current market and technologies. Gives us a chance to raise all of these issues.

    https://consultation.accc.gov.au/regulated-infrastructure/communications-market-study-competition-in-evolvin/consult_view

    Thanks,
    Shane.

  • 2016-Sep-5, 3:59 pm
    SheldonE

    Eamonn writes...

    Confirmation bias

    Hardly, I've been following NBN since 2009 when it all started. The original FTTP installations have virtually no congestion issues, all of your examples are recent, so they may also be suffering from the same 1Gbps backhaul FTTN is inflicted with.

  • 2016-Sep-5, 8:59 pm
    anderstty

    Running automated speedtest every 15 minutes on my Dad's Telstra line for the past 2 days have shown that the speed drops from consistent 23Mbps during the day down to 6Mbps in the evening, from around 7pm until 10.30-11pm

    I have been doing exactly the same thing, every 15 minutes and my findings are exactly as yours.

    I'm on a 25/5 plan with exetel, line sync 28000/6400 Kbps. Max I get is 22.5 and it's quite consistent between 18-22 during non-peak times. Peak time it's between 4 and 6, with occasional blips over 10. While I expected more it's still better than my 4Mbit ADSL.

    Reading this about CVC and its price structure, I'm not holding my breath for this improving anytime soon. Luckily were not a high band with household, I feel sorry for those who are.

  • 2016-Sep-5, 8:59 pm
    +insider.

    Telstra has confirmed 2KEL-05-10, is full and has congestion at peak times, and its been logged with NBN.

    I get around 7-9 drop outs each day at all different times.

  • 2016-Sep-5, 9:06 pm
    BleedingFingers

    So, after a few days of running speedtests every 15 minutes on my Dad's NBN connection

    • Telstra
    • 2KEL-08-14
    • Max Line Up 15.36Mbps
    • Max Line Down 53.26Mbps
    • Line Up 6.4 Mbps
    • Line Down 28 Mbps

    There is a distinct pattern of line speed dropping from about 4-5pm and going back up at midnight...

    http://imgur.com/a/z2SOS

    What is interesting, is that the ping times are pretty constant and although not on the chart, the upload rates are fairly constant too, staying between 3 and 4 Mbps...

    I just wonder what the line would drop to if you were on the 100/40 plan. My Dad's ADSL connection was 4Mbps, so even when it drops, it's still better than what they had... But this isn't good for night time streaming :-(

  • 2016-Sep-5, 9:06 pm
    Mark-just-Mark

    Quick Q � what do you use for the automated speed tests?

  • 2016-Sep-6, 7:04 am
    BleedingFingers

    Mark-just-Mark writes...

    Quick Q � what do you use for the automated speed tests?

    I use speedtest-cli (which is a python script from here: https://github.com/sivel/speedtest-cli). It is scheduled with Cron.

    The system it's running on is a Raspberry Pi that I've set up using XBian, and runs Kodi as a media centre.

  • 2016-Sep-6, 7:04 am
    Wink

    So 2Kel-03 is RFS tomorrow... anyone signed up as a day 1 customer?

  • 2016-Sep-6, 8:13 am
    Pfitzy

    Wink writes...

    So 2Kel-03 is RFS tomorrow... anyone signed up as a day 1 customer?

    Would love to BUT Exetel won't do it until they've been formally notified. So I'm on their list.

  • 2016-Sep-6, 8:13 am
    BleedingFingers

    Wink writes...

    So 2Kel-03 is RFS tomorrow... anyone signed up as a day 1 customer?

    Isn't it 9th of Sep?

    Also, all the rollout databases are all screwed up at the moment... Finder keeps flipping between "In Progress" and "On 3 year plan"...

    Telstra's PDF and Excel rollout documents still say the 9th, so I'm hopeful that we don't have a delay...

    Still unsure about which ISP... Might get my DD to fix his connection to the 100/40 plan and see how that performs for a week, not keen on the massive peak time drop-out... But if it's better than my ADSL which is pretty stable at 7Mbps all the time, then it should be worth moving over...

  • 2016-Sep-6, 10:00 am
    alaha

    2KEL-03 is RFS on Friday 9/09 and 2ROU-03 the following Friday, there won't be any activations on that day as you won't be able to order a service until then. From what I hear some RSP (Telstra) are taking a sort of pre-order and will then submit the orders that are holding on the Friday once the service class for the addresses change.
    From when 2KEL-05 and 02(?) went RFS the service portal didn't start reflecting the updated service class until about 10-10:30AM so keep refreshing your browser on Friday morning, I know I will be!

  • 2016-Sep-6, 10:00 am
    astroboy78

    Mark-just-Mark writes...

    Quick Q � what do you use for the automated speed tests?

    I've used this before, need to keep the pc on

    http://testmy.net/auto

  • 2016-Sep-6, 11:40 am
    BleedingFingers

    alaha writes...

    so keep refreshing your browser on Friday morning, I know I will be!

    Which RSP are you going with?

  • 2016-Sep-6, 11:40 am
    alaha

    I'm still on contract with internode so will just roll over with them. I've been happy with both performance and service so far so I'm comfortable with that. Existing contract is up in March though so will keep a close eye on congestion if any becomes apparent. It is good to see there are now some real no contract options out there that allow you to churn when not happy. Just have to get fast churn which should be soon to make it painless.

  • 2016-Sep-8, 2:00 pm
    valco

    BleedingFingers writes...

    Which RSP are you going with?

    I'm going with Aussie BB again. 100/400 500GB for $75. No lock in contract.

  • 2016-Sep-8, 2:00 pm
    SheldonE

    valco writes...

    100/400 500GB for $75

    I've signed up for 100/40 1TB, with VoIP for $105, no contract.

  • 2016-Sep-8, 2:06 pm
    Sunny-2k6

    Any stats on Aussie BB and congestion?

  • 2016-Sep-8, 2:06 pm
    supernova23

    Sunny-2k6 writes...

    Any stats on Aussie BB and congestion?

    This is also what I am wondering about. There seems be to a fair number of people reporting heavy congestion during peak evening "Netflix" times with AussieBB.
    And it seems it's even worse for Telstra. So I am a bit at a loss as to who to sign up with come next week.

    People are having issues with trying to churn on FTTN so I want to make a careful choice.

  • 2016-Sep-8, 3:01 pm
    SheldonE

    supernova23 writes...

    heavy congestion during peak evening "Netflix" times with AussieBB.

    I would suggest any RSP will have the same issue on FTTN. Some FTTP users are also reporting peak hour congestion.

    trying to churn on FTTN so I want to make a careful choice

    My reasons for going with Aussie BB is they have a "no contract" connection, which will make churning slightly easier.

  • 2016-Sep-8, 3:01 pm
    spedwards

    I'll be signing up with AusBBS as my current provider, not in contract but they offer free setup for user migrating onto NBN from ADSL so I can try without additional costs.

  • 2016-Sep-8, 3:09 pm
    BruceThatGuy

    This is a hard decision, FTTP about to go RFS under 2ROU-03. AussieBB or Skymesh seem to be the only decentish offerings.

    I want to go SkyMesh but there 100/40 doesn't compare to AussieBB 100/40 in price to downloads.

    AussieBB are offering 500GB anytime for $75
    SkyMesh are offering 120 GB(on-peak) and 240GB (off-peak) for $79.95

    See as I mostly consume Netflix, Steam and Spotify, on/off peak is a real waste. Anyone able to get SkyMesh to match AussieBB?

  • 2016-Sep-8, 3:09 pm
    Mike SSV

    BruceThatGuy writes...

    Anyone able to get SkyMesh to match AussieBB?

    SkyMesh don't service our area yet.
    I'm relatively happy with Aussie BB but have been noticing more congestion lately.
    I'm going to switch to SkyMesh once they are active. The premium is about an extra $20 per month for similar data.

  • 2016-Sep-8, 3:25 pm
    kfgus3

    Aussie Broadband 100/40 plan in 2KEL-05 here, only experiencing minimal congestion. Worst I've witnessed is speedtest going down from my usual max of 55/35 down to about 40/30 in the peak evening hours.

    Zero impact on gaming too.

  • 2016-Sep-8, 3:25 pm
    alaha

    2KEL-03 is now RFS but looks like the coverage checker hasn't caught up yet. Rang up internode thismorning and ordered with an appointment next Thursday 15th.
    They have sold out of the TG-1 so will need to source a modem from elsewhere now.

  • 2016-Sep-8, 5:48 pm
    SheldonE

    kfgus3 writes...

    Aussie Broadband 100/40 plan

    my usual max of 55/35 down to about 40/30

    Any reason you didn't go for a 50/20 plan? I know it's only $5 cheaper, but every little bit helps.

  • 2016-Sep-8, 5:48 pm
    BleedingFingers

    Just signed up with www.aussiebroadband.com.au on a 100/40 1000GB plan. Hopefully not too long to wait!!

    2KEL-03. NBNCO still says Under Construction, but AusBB says site is live so went ahead with the order. Optus website also says NBN FTTN is available (but after all the complaints on WP, I'm not signing up with Optus)...

    Will report back once I'm on with AusBB... And have been running speed tests :-)

  • 2016-Sep-8, 9:01 pm
    Dr.Nigel

    I'm in 2KEL03 and will be looking to order soon. Currently have a Telstra Biz Essentials and have generally had a good experience with performance and support. Has anyone got any experience with Telstra Business and FTTN ?

  • 2016-Sep-8, 9:01 pm
    BleedingFingers

    Can't comment on Telstra Business but it probably won't be much different (bandwidth wise) than their residential plan... Just the support might be better...

    I've been monitoring my Dad's Telstra NBN plan, and peak (evenings) are terrible...

    https://imgur.com/a/nAt4g

  • 2016-Sep-8, 9:13 pm
    arx7

    I saw 2ROU-03 date is now 30Th Sep 2016?

  • 2016-Sep-8, 9:13 pm
    alaha

    arx7 writes...

    I saw 2ROU-03 date is now 30Th Sep 2016?

    Still next Friday the 16th where I'm looking.

  • 2016-Sep-8, 11:44 pm
    Dr.Nigel

    BleedingFingers writes...

    I've been monitoring my Dad's Telstra NBN plan, and peak (evenings) are terrible...

    https://imgur.com/a/nAt4g

    That's absolutely terrible peek time performance !

    Telstra Business ADSL usually doesn't get affected by peek time performance issues, however I guess the question is if these performance issues are caused by congestion at the node or further upstream ?

  • 2016-Sep-8, 11:44 pm
    gmdaskham

    In KEL03. Had signed up with Aussie BB 2 weeks ago. Called them today and they don't have a booking date yet from NBNco. Said they won't know more until next week.

  • 2016-Sep-9, 10:44 am
    kfgus3

    SheldonE writes...

    Any reason you didn't go for a 50/20 plan? I know it's only $5 cheaper, but every little bit helps.

    My estimated speed was 60/25 so I was anticipating a bit faster downloads, but having 35 up sure isn't bad either so I might just stay on 100/40 for now while I play around with the cable setup in my house.

  • 2016-Sep-9, 10:44 am
    Hwarang

    It bit of information for people regarding migrations from adsl to fttn.

    • My service was due to be cut over last Tuesday.
    • nbn missed the appointment.
    • I phoned the rsp when I got home advising that nothing has occurred today.
    • they said they now must wait upto 24 hours for nbn to tell them they missed it and then a new one can be arranged.
    • this happened around the 24 hour mark because I got a new sms with a new appointment.
    • new appointment for this Monday.

    My rsp is also Aussie broadband who have thus far been very good with their customer service.

  • 2016-Sep-9, 4:18 pm
    MrMac
    O.P.

    Hwarang writes...

    My rsp is also Aussie broadband who have thus far been very good with their customer service.

    NBN missed their 2nd appointment to myself today. Lodged a TIO complaint, as TPG have been atrocious with their customer service

  • 2016-Sep-9, 4:18 pm
    Hwarang

    MrMac writes...

    NBN missed their 2nd appointment to myself today. Lodged a TIO complaint, as TPG have been atrocious with their customer service

    I believe you have been waiting a very long time too.
    Hopefully they sort it out soon for you.

  • 2016-Sep-9, 4:20 pm
    spedwards

    Went to start the process with AusBBS today was have been told they they aren't "currently listed as a provider there". They are apparently under review for approval but (of course) NBN can't give them an ETA for when the process will be completed.

  • 2016-Sep-9, 4:20 pm
    arx7

    alaha writes...

    Still next Friday the 16th where I'm looking.

    Interesting, I was looking at Telstra PDF and it says 30th Sept, Excel says 16th Sept

  • 2016-Sep-9, 5:24 pm
    Techno_Guy

    MrMac writes...

    NBN missed their 2nd appointment to myself today. Lodged a TIO complaint, as TPG have been atrocious with their customer service

    Sorry to see the nbn interwebs treat you so poorly MrMac. Your work on speedmaps has been awesome. You deserve to be gifted a FTTP line for all that good kama.

  • 2016-Sep-9, 5:24 pm
    arx7

    MrMac writes...

    NBN missed their 2nd appointment to myself today

    Don't understand all the excuses. 'Bad' weather again?

  • 2016-Sep-9, 7:02 pm
    MrMac
    O.P.

    Techno_Guy writes...

    Sorry to see the nbn interwebs treat you so poorly MrMac. Your work on speedmaps has been awesome. You deserve to be gifted a FTTP line for all that good kama.

    I've taken the Prime Minister's lazy advice, and actually bought a new house which is in FTTP Greenfields :) I still wanted to experience FTTN firsthand before I move though, but may not now as will likely change providers

    Haven't got an excuse yet as to why they didn't do it today.

  • 2016-Sep-9, 7:02 pm
    arx7

    MrMac writes...

    and actually bought a new house which is in FTTP Greenfields :)

    Lol wut.

    I hope you don't buy the house 'just' for the FTTP? :D

  • MrMac
    O.P.

    arx7 writes...

    I hope you don't buy the house 'just' for the FTTP? :D

    It's on the list, but many other things for family life that came into consideration first. It's really an added bonus, but given I work from home a decent amount now and growing family then it's going to help a lot.

  • nug

    MrMac writes...

    It's on the list, but many other things for family life that came into consideration first. It's really an added bonus, but given I work from home a decent amount now and growing family then it's going to help a lot.

    Makes sense really, if you're looking to move anyway, definitely go for the FTTP areas.

    arx7 writes...

    Interesting, I was looking at Telstra PDF and it says 30th Sept, Excel says 16th Sept
    Which PDF are you looking at? I just checked and both say 16th Sept

  • 2016-Sep-9, 7:10 pm
    gmdaskham

    "Went to start the process with AusBBS today was have been told they they aren't "currently listed as a provider there". They are apparently under review for approval but (of course) NBN can't give them an ETA for when the process will be completed."

    That would explain my situation then. Aussie BB not being honest with me then?

  • 2016-Sep-9, 7:10 pm
    spedwards

    Can't comment on Aussie BB, but AusBBS indicated that normally this was all sorted before RFS but on the odd occasion the process gets held up. Whether this just impacts AusBBS or all other providers are in the same boat I don't know...

  • SheldonE

    gmdaskham writes...

    Aussie BB not being honest with me then?

    I've signed up with Aussie broadband and my RFS date is in October, so I'm not sure who you talked to.

  • gmdaskham

    I was signed up. Just no appointment date though, they're not even sure when they'll know they'll get a date.

  • 2016-Sep-9, 7:51 pm
    BleedingFingers

    Over an hour with Telstra tech support and after going through all their level 1 diagnostic shit (yes I've restarted the modem and computer and yes I'm using an Ethernet cable to run my speed test)... They eventually inform me that there is a CVC/Capacity issue which is already being worked on...

    The second issue is my folks are paying for "The Best Bundle Ever" and no where does it state what the download speeds are... So they've lodged a complaint because they're unhappy with being told it's the best bundle, but now being told they have to pay extra if you really want the best...

    I hope my Aussie Broadband connection has less drama :-)

  • 2016-Sep-9, 7:51 pm
    Pfitzy

    MrMac writes...

    given I work from home a decent amount now and growing family then it's going to help a lot.

    Exactly. Right now my work from home can exist in the 5-6 Mbps I get from DSL2 because it's stable. If FTTN is going to be up and down, it might get weird

  • 2016-Sep-9, 7:56 pm
    Sunny-2k6

    I'm feeling exactly the same. Waited years for NBN to arrive and now its finally here and I feel uncomfortable making the switch due to all the reports of reliability and congestion issues...

  • 2016-Sep-9, 7:56 pm
    Pfitzy

    And yet, apparently we won't have the option to stay on reliable old DSL because they'll switch over at some point...

    Welcome to the future!

  • 2016-Sep-9, 8:23 pm
    valco

    I'm in 2KEL-03. This was supposed to go live on 9th September.
    On NBN website still showing as construction has started.
    I called up my RSP Aussie BB, NBN still haven't switched it on yet so they can't give me an install date.
    So frustrating, I have been without internet now for almost 2 months. I am spending a fortune on mobile data.

  • 2016-Sep-9, 8:23 pm
    BleedingFingers

    valco writes...

    I'm in 2KEL-03. This was supposed to go live on 9th September.
    On NBN website still showing as construction has started.
    I called up my RSP Aussie BB, NBN still haven't switched it on yet so they can't give me an install date.
    So frustrating, I have been without internet now for almost 2 months. I am spending a fortune on mobile data

    My neighbor signed up with Telstra (against my advice) and has a connection date of this Friday. I've signed up with www.aussiebroadband.com.au and they've said the area is active and I'll receive my connection date early this week. Will post back once I've heard from them.

    And according to the Optus and iiNet websites, the area is active...

  • Monday at 10:06 am
    valco

    BleedingFingers writes...

    And according to the Optus and iiNet websites, the area is active...

    Wonder if it is Node specific. I am on Roxburgh Crescent
    just checked iiNet website
    This product is not available at your address.
    The good news is, iiNet can still provide you with fast Naked DSL or On-Net ADSL2+ in the meantime, join our NBN waitlist to be notified as soon as NBN becomes available in your area.

  • Monday at 10:06 am
    BleedingFingers
    this post was edited

    valco writes...

    Wonder if it is Node specific.

    Possibly... But I thought it was area specific that was coming online... Just got my SMS from Aussie Broadband that my installation date is Fri, 23 Sep between 7am and 2pm...

    Wonder how my neighbor got an earlier date when he signed up after me � hope NBN aren't giving preference to Telstra customers!! :-)

    Edit: my neighbor signed up after I did... Not before

  • gmdaskham

    I emailed Aussie BB and they confirmed install date of 19th September. Assuming they'll be sending modem out this week?

  • NaasifG

    Got a call from the Telstra shop in Rouse Hill to make an NBN appt for Thursday. RFS for ROU-03 is Friday 16th (I'm in Beaumont Hills), though I haven't had my ISP iiNET call me yet ?

    Telstra seems keen. I will see what they have to offer other than what's on their website. So far it's a toss up between aussiebroadbond and iinet.

  • Monday at 11:58 am
    gmdaskham

    Anyone connected in KEL03 yet?

  • Monday at 11:58 am
    BleedingFingers

    gmdaskham writes...

    Anyone connected in KEL03 yet?

    Not yet :-(

    My install date is Sep 23. Will update if NBN keep the appointment or if I get messed around like others have...

  • Monday at 12:38 pm
    valco

    BleedingFingers writes...

    My install date is Sep 23. Will update if NBN keep the appointment or if I get messed around like others have...

    This is annoying me, my address is still saying not connected including RSP's websites. Yet other people on the same exchange can book in a NBN technician. I am going to post something on the Aussie BB whirlpool site and ask a Rep to respond.

  • Monday at 12:38 pm
    gmdaskham

    BleedingFingers writes...

    Not yet :-(

    My install date is Sep 23. Will update if NBN keep the appointment or if I get messed around like others have...

    None of the usual websites are showing as available (NBNCo, Finder). iiNet website says available--they did call me the other day to and let me know it's available.

    I'm in for Monday 19th, so maybe I'll be one of the first if NBNCo don't miss the appointment.

  • Tuesday at 11:02 am
    gmdaskham

    gmdaskham writes...

    I'm in for Monday 19th, so maybe I'll be one of the first if NBNCo don't miss the appointment.

    Seems like Aussie Broadband wrote down the wrong date on their email... I'm booked for Monday the 26th of September... ugh :( Not a great start so far.

  • Tuesday at 11:02 am
    valco

    So got confirmation that 2Kel-03 is location specific.
    This from the Aussie BB rep on whirlpool

    Sorry there must be something that is address specific if 2KEL-03 is live for others.

    This is directly from the nbn portal:

    Selected address

    Address Roxburgh Crescent, Stanhope Gardens, NSW 2768
    Address Latitude & Longitude-****
    ['NBN Co Location ID LOC***

    Access technology Fibre To The Node
    Service class10 � Network Infrastructure still under construction
    Planned serviceability date Not available
    CSA IDCSA200000010167 � Castle Hill 2 CSA
    RegionUrban
    Multicast
    Location not ready

    Where about is everyone else in 2Kel-03 which are being connected?

  • Tuesday at 12:09 pm
    BleedingFingers

    valco writes...

    Where about is everyone else in 2Kel-03 which are being connected?

    I'm in the Elizabeth Macarthur Estate, my node is the one on Macquarie Rd
    Google Maps

  • Tuesday at 12:09 pm
    gmdaskham

    valco writes...

    So got confirmation that 2Kel-03 is location specific.
    This from the Aussie BB rep on whirlpool

    What do you mean by that?

  • Tuesday at 1:21 pm
    MrMac
    O.P.

    gmdaskham writes...

    What do you mean by that?

    RFS date does not guarantee that the whole SAM is ready. IIRC they can go RFS when 60% of premises in the SAM can be activated. So you may be in a location that is not yet ready.

  • Tuesday at 1:21 pm
    gmdaskham

    MrMac writes...

    RFS date does not guarantee that the whole SAM is ready. IIRC they can go RFS when 60% of premises in the SAM can be activated. So you may be in a location that is not yet ready.

    But, if you've been given an appointment date we can assume we are ready?

  • Tuesday at 1:38 pm
    MrMac
    O.P.

    gmdaskham writes...

    But, if you've been given an appointment date we can assume we are ready?

    Yes, they can't book an appointment without it being in ready state.

  • Tuesday at 1:38 pm
    gmdaskham

    MrMac writes...

    Yes, they can't book an appointment without it being in ready state.

    Okay cool.

    So, it seems that KEL03 has some properties ready and others that aren't... what a ballsup.

  • Tuesday at 2:43 pm
    BleedingFingers

    MrMac: How is your install going? Any further progress?

  • Tuesday at 2:43 pm
    Paaaat

    Living in 2KEL-07 � The technicians were supposed to come over today, but as expected, it is delayed. The guy on the phone said "a week or so", but can't really expect much.

  • Wednesday at 8:39 am
    MrMac
    O.P.

    BleedingFingers writes...

    MrMac: How is your install going? Any further progress?

    Nope, no new appointment, no feedback from TPG or response from TIO. Up to day 68 since I signed up on RFS.

  • Wednesday at 8:39 am
    Daemonseed316

    MrMac writes...

    Up to day 68 since I signed up on RFS.

    At what point do you change ISP?

    I go RFS this Friday, and really struggling on 'best' ISP.

    Currently with Telstra, and being put off by congestion (although doesn't seem just Telstra!) � good thing is my contract has lapsed and I don't need to lock in again, so could trial for a few months and switch.

  • Wednesday at 1:48 pm
    tileys

    I went through this same thought process and see the NBN rollout as being a good opportunity to churn from Telstra � I see little reason to reward their previous 'service' � especially the way they handled my move from cable at a previous address to ADSL 2+ at my current address. I've found their offshore support staff to be well meaning but relatively ineffective at getting my order successfully processed. I'm hoping for better things with Aussie BB... also � they have a rolling monthly basis to the service (no 24 mth contract) and are transparent about the speed of each of their offerings (CVC and congestion notwithstanding).

  • Wednesday at 1:48 pm
    Mazdafan

    wouldyoubelieve writes...

    Also on 2KEL05

    done on wifi

    http://www.speedtest.net/my-result/5556035947

    no issues here

    Ping not bad, could be slightly better.

  • Wednesday at 7:32 pm
    anderstty

    MrMac: I got connected in 2KEL-08 (signed up on 8th of July) on that nice and sunny day when the engineer cancelled your installation due to "weather conditions"

  • Wednesday at 7:32 pm
    alaha

    Just connected in 2KEL-03-06. Cable distance is around 200-240 away from the node even though it's directly opposite my house!
    Using a Draytek Vigor 130 attainable is 102231 down 45071 up and it's synced at 92241 down 39140 up with 15db attenuation. I think if I have the phone line replaced (it's daisy chained from another outlet) I should be able to get more out of it!

    Oh yeah Speedtest was 83.56 down 36.91 up on internode. Let's see how it goes tonight and over the weekend.

  • Thursday at 7:15 am
    Pfitzy

    alaha writes...

    2KEL-03-06.

    How do you know this information? I know the "2KEL-03" bit but hadn't heard of the "-06" ?

  • Thursday at 7:15 am
    BruceThatGuy

    Received a SMS from AussieBB today saying to pre-sign up (I'm in 2ROU-03). Details must be right on the go live tomorrow?

  • Thursday at 1:46 pm
    alaha

    Pfitzy writes...

    How do you know this information?

    The cabinets are labelled. In this case 2KEL-03-06-FNO-001 which means Fibre Node Outlet 1 in ADA 6 of SAM 3 in fixed-line service area 2KEL.

  • Thursday at 1:46 pm
    Techno_Guy

    BruceThatGuy writes...

    Received a SMS from AussieBB today saying to pre-sign up (I'm in 2ROU-03). Details must be right on the go live tomorrow?

    Im also in 2ROU-03 and got the same text from AussieBB two weeks ago. I have pre-signed but now it is a waiting game for RFS then for them to book an NBN connection. Seeing some of the stories on this thread, I'm expecting it may be quite a wait.

  • Thursday at 3:41 pm
    Wink

    2KEL03 here, currently with TPG on ADSL and I just signed up to be moved to NBN with no contract (just in case I'm not happy with them).

    Just going for the 25mbps connection for now.

    Fingers crossed it all goes well. TPG says 2-30 days... big window.

  • Thursday at 3:41 pm
    iliad

    At 2KEL-05 on NBN with Telstra basic ("up to 25 Mbps") for a week now. Average download speed sub 5 Mbps in evenings. Goes up to 20+ after 11. I was on 12 Mbps average with ADSL2. Not happy with Telstra or NBN if this is the future.

  • Thursday at 3:54 pm
    System18

    Techno_Guy writes...

    Im also in 2ROU-03 and got the same text from AussieBB two weeks ago. I have pre-signed but now it is a waiting game for RFS then for them to book an NBN connection. Seeing some of the stories on this thread, I'm expecting it may be quite a wait.

    I'm also 2Rou-03, haven't pre-signed up with any provider, although thinking I should now that it's go live tomorrow.

    Can I ask why AussieBB? Are they meant to be a good provider?

    Thought if congestion is happening all over for NBN, then Telstra being the biggest player would be quickest to resolve them?

    Cheers

  • Thursday at 3:54 pm
    Techno_Guy

    System18 writes...

    Can I ask why AussieBB?

    I'm currently with Telstra on ADSL2+ and that has been fairly good apart from several day long outages earlier in the year.

    For FTTN I'm a little scared about horror stories of peak time congestion. Initially I'll try an RSP that does not lock you into a contract, at least until it becomes clearer which provider is delivering a solid service in our area. I may return to Telstra or another provider if there are any significant issues with Aussie.

  • Thursday at 5:17 pm
    Techno_Guy
  • Thursday at 5:17 pm
    Edd

    In 2ROU-03. Goes live today and my address is now coming up as NBN available with Telstra and Exetel. Pre signed with Aussie Broadband

  • Thursday at 7:44 pm
    timbo_slice

    2ROU-03 over here too. Pre-ordered with Optus and got a message today saying "NBN Co. did not reach your address by the expected date". Not sure exactly what this means as we have the box installed outside and not sure if all houses in 2ROU-03 are affected.

  • Thursday at 7:44 pm
    SheldonE

    System18 writes...

    Can I ask why AussieBB?

    They're actually provisioning CVC better than other RSP's, this means your downloads don't suffer as much during peak hours.

  • Thursday at 8:16 pm
    Techno_Guy

    Edd writes...

    In 2ROU-03. Goes live today and my address is now coming up as NBN available with Telstra and Exetel. Pre signed with Aussie Broadband

    Same for me. The Optus and Internode checkers are also saying NBN is (may be) available, but the NBN and AussieBB checkers are still saying build is in progress.

  • Thursday at 8:16 pm
    System18

    timbo_slice writes...

    2ROU-03 over here too. Pre-ordered with Optus and got a message today saying "NBN Co. did not reach your address by the expected date". Not sure exactly what this means as we have the box installed outside and not sure if all houses in 2ROU-03 are affected.

    wow so many WP locals :)

    Nice one, thanks I might give them a go seeing as though the plans are nicely priced and it's month2month, I'm with Telstra ADSL2+ now getting miserable 6mbit downloads so I can't wait!

  • Thursday at 10:58 pm
    tileys

    Well � I got an SMS this morning from Aussie BB saying that "NBN has gone live in your area" � I'm on 2ROU-03 � likely to be serviced by the Node at Brampton Reserve � now awaiting an appointment date from NBN to get the pillar connection switched over to the node from the old top hat.

    Very exciting :)

  • Thursday at 10:58 pm
    Edd

    Hi tiley, I received the sms too. I guess as we pre signed with Aussie BB a few weeks back, the lodgement would go through automatically once the area came live, so there is no reason to contact them again at this stage?

  • Friday at 9:46 am
    System18

    I just got the sms this morning, after hearing about Aussie BB before midnight I entered my details in.

    wooo hope its not a long wait, and I can only hope that I can get close to 100Mbit!

  • Friday at 9:46 am
    tileys

    I did anyway Edd ;) as the SMS said to either wait a couple of days or call them � so I called anyway.

    Tracey said maybe 7 to 14 days depending on NBN accepting the request and then allowing for tech availability.

  • Friday at 9:55 am
    Edd
    this post was edited

    Thanks tileys

    Edit: Just called! Must say its a pleasure to talk to their Sales team in the few times I have spoken with AussieBB.

  • Friday at 9:55 am
    Stupidism

    2KEL-07 signing in, just called up TPG to get ported over (currently on ADSL2+ with them). Have been pretty lucky with TPG over the past 15 odd years we've been with them, considering the bad rap I hear about them, so fingers crossed that transfers over to NBN/FTTN. Quoted a 2-30 working day estimate for service activation, hopefully it all goes well...

  • Techno_Guy
    this post was edited

    I just phoned Aussie BB after getting another SMS today confirming our area is now RFS. They said next step is they will arrange the NBN appointment, typically 3 to 4 days. I suspect pre-ordering two weeks ago means a shorter waiting time. There is no need to be home during that appointment, so if all goes well I could be connected as early as next week. I guess it comes down to NBN Co to make the next steps happen.
    Edit: I agree with Edd, so far the sales team have been terrific.

  • Hwarang

    Hope this helps.

    I went live with aussie yesterday.

    • They ship the modem fast. (I got the netcomm NF10WV)
    • Nbn Co missed my first two windows and got it on the third yesterday.
    • Last week I configured their modem how I like it then changed it from vdsl to adsl and used it with my tpg adsl 2.
    • I left my modem connected yesterday even though it was migration day.
    • Got the sms from aussie saying it was done.
    • when I got home the adsl was dead.
    • logged into he modem and went to basic. Picked vdsl then ipoe.
    • vdsl sync'd straight away.

    Aussie broadband has been good to deal with. Always nice people there and based in Australia.

  • Friday at 10:07 am
    gmdaskham

    Mr Mac, just letting you know the following cabinet/node thing (green box) KEL-03-03-FNO-001 is located at about 18 Dartford Road, Stanhope Gardens: https://www.google.com.au/maps/dir/-33.7078955,150.9281996//@-33.7079044,150.9281956,20z/data=!4m2!4m1!3e0

  • Friday at 10:07 am
    xision

    Anyone connected to the 2KEL03 with TPG

  • System18

    I just spoke with AussieBB and got told I will actually be FFTP!!! and that a box has been installed on the side of my house as per their records.... wow! i will need to check this when I get home as I had no idea!

    stupid work wish I was at home now arghhh FTTP!!!

  • gmdaskham

    System18 writes...

    I just spoke with AussieBB and got told I will actually be FFTP!!! and that a box has been installed on the side of my house as per their records.... wow! i will need to check this when I get home as I had no idea!

    WTF? Where are you?

  • Friday at 10:22 am
    NaasifG

    Got sms from Aussie, but I wanted to see what iiNET would offer given I've been a customer for over 10years.

    Upshot � they won't match or budge on the plans compared to AussieBB or any other provider. Very disappointing.

    Anyone else experience this lack of interest from iiNET ?

  • Friday at 10:22 am
    System18

    gmdaskham writes...

    WTF? Where are you?

    "WTF" was my reaction also!.. I was shocked as per my quip feel like a jackpot winner hahah

    Without revealing too much I'm just off sanctuary drive

  • Friday at 10:25 am
    NaasifG

    You lucky bugger..im just of Sanctuary as well but iiNet said its FTTN for me.

  • Friday at 10:25 am
    Techno_Guy

    This could be coincidental, but has anybody else on ADSL2+ in 2ROU-03 (Beaumont Hills) experienced any minor service interruption today. I've had a few 5 minute disconnections today and last night had horrid 2100ms pings to sydney servers which thankfully resolved itself. I'm using Telstra for my ISP.

    In my mind i'm picturing some NBN tech eating a box of donuts randomly pulling copper wires as they start connecting houses to FTTN today.

  • Friday at 10:31 am
    NaasifG

    No disruptions for me (touch wood) and I've been on it all day, though my ADSL2+, which only syncs at 4Mbps is woeful most of the time.

  • Friday at 10:31 am
    supernova23

    I'm in KEL-03 in a fairly new unit. There had been some issues with trying to get copper lead in cable installed because Telstra refused to do the work and palmed it off to NBN. The building still doesn't have a phone line installed but AussieBB checked and said it is actually being prepared for FTTB. The downside is nobody knows when this will be installed.
    I'm disppointed to be stuck on adsl for now but pretty excited at the prospect of potential 90mb+ connection.

  • Friday at 10:34 am
    Edd

    Techno_Guy writes...

    has anybody else on ADSL2+ in 2ROU-03 (Beaumont Hills) experienced any minor service interruption today

    No disruptions but last night I had some pings around 85ms when normally around 21ms. Generally I have found lately a bit slower download speeds15.9Mb/s down to 13.3Mb/s and slower upload speeds as well 0.88Mb/s down to 0.55Mb/s (last night especially) . Of late I have put it down to congestion.

  • Friday at 10:34 am
    NaasifG

    NBN now ordered through AussieBB, seeing iiNET didn't want to come to the party.

    Must say, their sales service is very good � courteous and efficient.

  • Friday at 10:46 am
    Pfitzy

    Like Edd � I had a bit of weirdness last night. Mine was around 9PM. I thought the poor old modem might need a restart, but that didn't really affect it. 5 minutes later, all good.

    Exetel still haven't updated me about anything so I assume my area (Kellyville Ridge where it sticks into The Ponds) is not yet ready.

  • Friday at 10:46 am
    Pfitzy

    UNTIL I went to their site and plugged in my address (again) and it said now there is one.

    TALLY HO!

  • Friday at 2:07 pm
    nug

    Techno_Guy writes...

    In my mind i'm picturing some NBN tech eating a box of donuts randomly pulling copper wires as they start connecting houses to FTTN today.

    lol probably not far off, except meat pies instead of donuts? Optus ADSL2+ in ROU03 here, current connection uptime is 39 days.

    Incidentally, Optus/Telstra/TPG are all showing NBN availability for my address today but iinet/Internode/AussieBB aren't. Curious.

  • Friday at 2:07 pm
    timbo_slice

    Edd writes...

    In 2ROU-03. Goes live today and my address is now coming up as NBN available with Telstra and Exetel. Pre signed with Aussie Broadband

    System18 writes...

    wow so many WP locals :)

    Nice one, thanks I might give them a go seeing as though the plans are nicely priced and it's month2month, I'm with Telstra ADSL2+ now getting miserable 6mbit downloads so I can't wait!

    Premier League was what sold me. Mate I'm just off sanctuary drive too, slight hope for FTTP now!

  • Friday at 4:12 pm
    wouldyoubelieve

    Well it seems the honey moon period is over speeds consistently 10-15 Mbs over the last week

    http://www.speedtest.net/my-result/5635793585

    not sure were the congestion is, probably CVC from other posts.
    bought a raspberry pi and put MRTG on it � the last time I achieved over 80 meg was 2 weeks ago. will be dropping back to a 25/5 plan, no point paying for something you cant use. on the plus side its still better than the ASDL service I had. have not had any buffering issues watching Netflix.

  • Friday at 4:12 pm
    System18

    Ahhh yes best of luck! I really had no idea up until this morning.

    they must be randomly doing it in our area for some reason?

  • Friday at 7:10 pm
    Eamonn

    wouldyoubelieve writes...

    Well it seems the honey moon period is over speeds consistently 10-15 Mbs over the last week

    You mean only in peak? You mentioned MRTG, and if you were getting that off peak then it probably isn't CVC.

  • Friday at 7:10 pm
    Pfitzy

    wouldyoubelieve writes...

    the last time I achieved over 80 meg was 2 weeks ago. will be dropping back to a 25/5 plan, no point paying for something you cant use

    I looked at Mr Mac's map and figured with an estimate of 35/12 I wouldn't bother with anything more :(

    Thanks MTM! You've ruined my dreams!

  • Friday at 7:26 pm
    timbo_slice

    System18 writes...

    Ahhh yes best of luck! I really had no idea up until this morning.

    they must be randomly doing it in our area for some reason?

    Spoke to Optus this morn. Guy on the line confirmed we need to have a technician install an NBN box inside the house, and therefore is FTTP! Booked in a months' time.

  • Friday at 7:26 pm
    BleedingFingers

    My neighbor across the road got connected yesterday, line sync is 96Mbps... Attainable download is 9Mbps with Telstra...

    My Aussie Broadband connection is next Friday, hopefully they don't suffer from Peak Congestion!

    Will report back once I'm connected. So far very unimpressed with Telstra (Dad and neighbor connected to Telstra on very different nodes, and both have peak time problems...

  • Friday at 10:20 pm
    Pfitzy

    Hey question because I'll probably get an answer here quicker than support: do I get a static IP with FTTN for Exetel?

  • Friday at 10:20 pm
    Techno_Guy
    this post was edited

    FYI, regarding 2ROU-03 (Beaumont Hills), Aussie broadband have given me an activation date of Sep 29. Curious to know if others are connected or have appointments yet and how experiences are during peak times with their RSP.

  • Friday at 10:49 pm
    System18

    timbo_slice writes...

    Spoke to Optus this morn. Guy on the line confirmed we need to have a technician install an NBN box inside the house, and therefore is FTTP! Booked in a months' time.

    ahhh that's great stuff! happy happy Fibre joy

  • Friday at 10:49 pm
    tileys

    Techno_Guy writes...

    Curious to know if others are connected or have appointments yet

    Since 2ROU-03 only went RFS yesterday I'd be really surprised if anyone is connected yet (although I guess for FTTP it may be possible).

  • Yesterday at 10:42 am
    Dr.Nigel

    I've been told by a colleague that the Telstra provisioning database bombed about a week or two ago and all providers who use this (including Telstra) are having provisioning issues with all services.

    Also asked about the congestion issue, if it's limited to only some providers it's going to be CVC. If it's all providers it's node congestion and nbn co should commit to 10gb upgrades for the congested nodes

  • Yesterday at 10:42 am
    Hwarang

    Dr.Nigel writes...

    If it's all providers it's node congestion and nbn co should commit to 10gb upgrades for the congested nodes

    Hi

    I believe with the current fttn nodes that they will only be able to link aggregate more 1gig links in. For example 2x1gig links with 4x1gig possibly being the max. These nodes don't appear to support 10gig optics.

  • Yesterday at 11:00 am
    NaasifG

    I'm still waiting for my activation SMS/email (2ROU-03, Beaumont hills) with AussieBB.

  • Yesterday at 11:00 am
    Edd
    this post was edited

    NaasifG writes...

    I'm still waiting for my activation SMS/email (2ROU-03, Beaumont hills) with AussieBB.

    Same here. When I rang them on Friday morning, they said my lodgement had already gone through to NBN and I would receive an SMS/email from Aussie Broadband either Friday arvo or Monday or Tuesday for an connection appointment date. Was hoping for Friday Oh well � waiting game starts!

  • Yesterday at 11:06 am
    Pfitzy

    Anyone here applying / connected with Exetel on 2KEL? Would like to get approximate lead time and static IP info.

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