Yes, there is the Telecommunications Ombudsman and the ACCC.
TIO has been completely useless lately. They are NOT a Govt. agency but just a non-profit funded by telcos themselves to save Big telcos from potential legal fees if disgruntled customers decided to take telecom companies to real courts.
ACCC on the other hand will only act on policy issues and they have no jurisdiction whatsoever. They best they can do is to take Telstra to court and ACCC has lost so many cases that they have little credibility left with courts.
Unfortunately, there is nothing anyone can do.
Edit. If you can spend $98, there is an option to take Telstra to a lower tribunal.
http://www.ncat.nsw
It just keeps getting better � the TIO now tell me they really don't have any sway over pushing Telstra to solve this problem of low CVCs across the board so I have lodged a complaint with the ACC and I encourage you all to do the same.
What do you expect the ACCC to do?
1. Order Telstra to spend more than they take per customer on CVC?
2. Order Telstra to instigate usage caps so contention is no longer your issue?
3. Order Telstra to triple their prices so they can afford to buy enough CVC that contention is no longer likely to occur?
Unfortunately, there is nothing anyone can do.
The question was,
Can't we complain to someone?
The fact the only 2 avenues we have are more or less ineffective is kind of irrelevant. If enough people complain to these authorities, maybe something will be done. Until then, staying silent is only hurting yourself.
Anyone using the Nighthawk D7000?
I'm torn between getting a cheapy modem (if I can find one) to bridge to my existing N600 modem/router or whether I spend the extra on the Nighthawk or similar.
Do they still make stand alone modems? Would love to get one too since I don't wanna have to reconfigure my WAP if possible.
You are probably better off staying with ADSL for as long as possible.
Not really, depends on his current adsl2 speeds, if they were like me... 5mbps down and <1mbps up despite being <200m from the ADSL cabinet... I'm looking forward to seeing what the difference is with FTTN since it is <300m from my house.
Hi,
The ACCC is all about the consumer and competition act and in reality there are probably several breaches happening. (not you can lodge a complaint with the ACCC and they probably won't get back to you but will take an interest if there is a breach � the more people tell them the more interests that will take) For example.
1) Being sold (and paying for) a service at 100/40 that in no way shape or form meets what you paid for. People need the internet the most when they are home so 2mbs at night is ridiculous � over 5 times slower than my old ADSL2 service. I get 95mbs download during the day. The service should be consistent.
2) Anti competitive behaviour � the big telcos are forcing to use there somewhat useless modems if you want VOIP � they won't give you the VOIP details so you can't purchase and use other equipment for that purpose effectively locking out all other vendors. It also hamstrings far superior products like a DLINK Taipan from being used as a modem.
3) More anti competitive behaviour can be seeing in trying to port from FTTN. You cannot seamlessly port and move to another vendor. You have to disconnect from your current vendor, wait up to 48 hours for the NBN to update their system, then another 3-4 days whilst your new vendor places an order with the NBN to reconnect you. In that period you can lose your phone number because you have to disconnect first to be able to port and you are a week plus without the internet or a phone of any sort and up to 6 weeks without your number. Who wants to go through that especially if you work from home. I am only out of principle.
If enough people lodge a complaint with the ACCC they may indeed hold Telco's accountable for the service they are selling to everyone. Optus failed on 4 different orders to port my NBN with no one clearly telling us we need to disconnect from Telstra first. Its a farce and I am moving to a smaller local vendor.
They can fix the speed through more CVCs � 2mbs is useless to anyone at this time and Telstra already have usage caps � they don't have unlimited plans. Plus its worth noting that the bulk of the population is just taking up the smaller 25mbs plans. Only 14% are taking up the 100/40 plans. So in reality if everyone took up 100/40 it would be even worse.
I have been in IT for nearly 3 decades and have worked as a network engineer with a big Telco in my time � this is all about money and not about infrastructure. They want more of it by giving less to you. Optus said just about as much in the article you can find at http://www.computerworld.com.
The only way it will change is for people to hold them accountable and just not accept its the way it is because it isn't � they can do so much better even with FTTN.
Do they still make stand alone modems?
I was meaning cheap modem/routers (eg. TP-Link TD-W9970), haven't come across any stand alone VDSL modems.
Just trying to justify the premium of a higher priced device.
The ACCC is all about the consumer and competition act and in reality there are probably several breaches happening.
Don't forget NBN's network design only including a single 1Gb/s uplink from the node, each of which is capable of supporting over 350 users. Simple maths says that is never going to work. Only 10 out of the 350 users need to choose 100/40 and the link is already fully utilised.
Don't forget NBN's network design only including a single 1Gb/s uplink from the node, each of which is capable of supporting over 350 users. Simple maths says that is never going to work. Only 10 out of the 350 users need to choose 100/40 and the link is already fully utilised
I am glad NBN are not branching out into Aeronautical engineering design!!! Would you take risk and fly with that design? :-)
Don't forget NBN's network design only including a single 1Gb/s uplink from the node, each of which is capable of supporting over 350 users. Simple maths says that is never going to work. Only 10 out of the 350 users need to choose 100/40 and the link is already fully utilised.
The links are not CIR. If you want guaranteed 100/40 are you willing to pay what that actually costs?
Because if those users are paying $1750 each per month, upgrading those 1G links is trivial.
is there a way to figure out how many services /premises are active on a node?
I'm just wondering if only 10-15% are active now, then speeds are going to be worse when the number of active premises increase...
I had a call from NBN in response to my Technology Choice request. I'm currently 650m from the node and getting 35/17 connection.
NBN guy told me they have to pull fibre from the closest FttP serviced area and can't run it from the node. The closest FttP area to me is approx 900m.
He said he did a quote recently for a 950m run and it was over $50k, and wanted to let me know so I could save the $660.
This Technology Choice is a joke and I tweeted Malcolm Turnbull and NBN that directly. No response of course.
https://twitter.com/shanelor
Thanks,
Shane.
He said he did a quote recently for a 950m run and it was over $50k,
Lol 50k for Internet.
I'm just wondering if only 10-15% are active now, then speeds are going to be worse when the number of active premises increase...
The current limits all appear to be CVC based, so the number of people on a node aren't the bottleneck.
Speeds may get worse if ISPs decide to push up oversubscription as more users connect.
Hi Guys,
Is there any update on this? I called Optus, they said it wasnt finished and had no idea when it would be.
Steve
Telstra now advising that upgrade to 2KEL-05 to be completed by Wed 24th.
Got connected today on 2KEL-05 with Aussie Broadband, did some speed tests just now and seems to be free of congestion issues: http://www.speedtest.net/my-result/5576176285
I'm on the 100/40 plan with the modem synced at around 60/30 before I bridged it. The map at https://nbnmtm.carto.com estimated my speed to be at 61/24 so I'd say it was pretty close! It's no 100/40 but I guess this will do for now, better than the 10/1 I used to get on ADSL2.
I would kill to have that.
Telstra and Black Hole have one thing in common � they both SUCK. Call them again today. The guy told me that they had no idea when they would fix the congestion issue. Two weeks ago, I was told that 24th Aug would be the magical day. I just forgot to confirm in which year. HOPELESS.
Got connected today on 2KEL-05 with Aussie Broadband
Connection dropped twice tonight while playing games, hope this is not the norm :/
before I bridged it
What exactly does that mean? I do see that around the NBN forums a bit and haven't been brave enough to ask.
NBN guy told me they have to pull fibre from the closest FttP serviced area and can't run it from the node. The closest FttP area to me is approx 900m.
He said he did a quote recently for a 950m run and it was over $50k, and wanted to let me know so I could save the $660.
Ouch, the ongoing joke on FoD continues. It's very clear that it's not a priority for NBN to resolve. Nearest FTTP site for you following ducts would likely be down near Homeworld.
Design was supposed to be from multiport upstream of node, but doesn't seem to be the case.
The current limits all appear to be CVC based
Some/most are CVC based, if you're getting a lower than expected line speed off-peak, then it's congestion. If your line speed drops during peak, then it's most likely CVC.
http://www.abc.net.au/news/2
I have a feeling that NBN will soon bring down this Govt..
FTTN architecture is at the core of the problem and it doesn't help that an incompetent Telstra is also in the picture.
I had a stable and slightly faster ADSL2+ connection before moving to FTTN.
By the way, I am getting disconnected every 30 minutes now (as opposed to 1 hour earlier) after the 'magical fix it all deadline of 24th August'.
I have rubbish speed but haven't had any dropouts that ive noticed.
The magic fix didn't happen yesterday, and the optus guy couldn't tell me when it would happen
By the way, I am getting disconnected every 30 minutes now (as opposed to 1 hour earlier) after the 'magical fix it all deadline of 24th August'.
disconnected every 30 minutes
The SLA allows for 5 disconnects in a 24 hour period. You have ground for nbn to fix it.
What exactly does that mean? I do see that around the NBN forums a bit and haven't been brave enough to ask.
All good, Whirlpool is a pretty friendly place.
Bridging means where you use a Modem/Router but use it in a bridge mode so it basically becomes just a modem. You then plug a lan cable from say port 1 from this Router to your main routers WAN port. It is this router that then does everything from setting internal IPs to wifi settings etc. So Router 1 is usually a cheapie that just receives the internet. Router 2 is usually the more expensive one generally with better Wifi performance etc.
Most people if they take the ISPs router would use it in bridging mode. In my case I took the router from Aussie BB which is a NetComm N300 Wifi, model number NF10WV. You connect this to your PC at the start, check out sync speed which you can see in your router. Check speedtest etc. Once you have done this, set it to Bridge mode and connect it your main router. Then plug your pc to your main router. In my case my Router is a Netgear R7000. Then redo speedtest. Note at this point you won't be able to log onto Router 1 to see Sync Speed.
Hope this helps
V
Hoping someone can clear this up for me � I've got a TP-Link TD-W8968 currently being used for my ADSL2 connection. Works fine. Nice and cheap at $68.
http://www.tp-link.com.au/pr
It said on the box "NBN Ready!" but who knows what that really means? :)
Is anyone using one of these?
It said on the box "NBN Ready!" but who knows what that really means? :)
Is anyone using one of these?
NBN Ready virtually means any router with a WAN port.
If you have FTTP or Fixed Wireless, you would just run a network cable from the NTD to the WAN port of the router.
FTTN is different unfortunately.
The 8968 is a modem router, which has an ADSL modem built in. As it doesn't have a VDSL modem, you would need to buy a separate VDSL modem and run a network cable from the VDSL modem to the WAN port on the 8968.
Most ISPs are supplying modem (VDSL) routers to their customers, which they can support from a technical perspective. If you prefer your own hardware, you can do some research on here and pick your own.
(I have a separate router and use a TP-Link 9970 as the modem).
Most people if they take the ISPs router would use it in bridging mode. In my case I took the router from Aussie BB which is a NetComm N300 Wifi, model number NF10WV.
How did you deal with the telephone line?
Can you run the NF10WV in bridge mode AND have the phone work also?
How did you deal with the telephone line?
Can you run the NF10WV in bridge mode AND have the phone work also?
Don't use a phone so can't answer that unfortunately. Best take that to the NBN/FTTN thread.
Can you run the NF10WV in bridge mode AND have the phone work also?
NBN and RSPs are refusing to release the VOIP configuration. So I believe at this stage that it's not feasible to have phone and bridged.
On a 100/40 plan with iPrimus but I can only get 30/25 at best. Support said that everything is fine on their end. I was expecting 70/30 as I'm 350m from the node so I'm not happy. Should I have someone come check my the wiring in my house? Any recommendations?
I was expecting 70/30 as I'm 350m from the node
Post your modem stats in this /forum-replies.cfm?t=2479157 thread, they may be able to help.
FTTN architecture is at the core of the problem and it doesn't help that an incompetent Telstra is also in the picture.
Fine, that's your view.
I had a stable and slightly faster ADSL2+ connection before moving to FTTN.
ADSL that was actually supplied over (in your words) "an incompetent Telstra" network. Seems that your description of Telstra is not quite right.
You need to take up your issue with your RSP who in turn should take it up with the NBN. Getting the quasi govt hoards at the NBN to take any action is a different matter.
Most ISPs are supplying modem (VDSL) routers to their customers, which they can support from a technical perspective. If you prefer your own hardware, you can do some research on here and pick your own.
Cool thanks for the info.
The modem just plugs into a switch to run out to the rest of the house, wifi unit etc. so I'll just go with the VDSL option from the provider
Some/most are CVC based, if you're getting a lower than expected line speed off-peak, then it's congestion. If your line speed drops during peak, then it's most likely CVC.
How does that work?
I'd expect CVC to always be the limiting factor.
With your RSP buying 1 meg per user regardless of the number of users and NBN providing 2.5 meg or better per user (based on a fully populated node) I'd still predict you hitting CVC first.
And given that most nodes wouldn't be near full yet i would expect it to be closer to 6 meg per user or better, so CVC would still most likely bite you first.
How does that work?
Yes, you are correct, for most of the cases it will be CVC, but in some cases it will be congestion. Even then, once the CVC issues are resolved, you are still going to suffer congestion. If your RSP has brought 6Mbps per user and your still only getting 2.5Mbps, what does that tell you? It tells me 2 things, the RSP is wasting money on CVC and the node is congested.
If your RSP has brought 6Mbps per user and your still only getting 2.5Mbps, what does that tell you?
Yeah but it hasn't. No RSP has. They would need to be charging between $150 and $200 per connection to buy that kind of CVC.
Even then, once the CVC issues are resolved, you are still going to suffer congestion.
Maybe, depending on what 'resolved' means. My understanding is that the cabinets could be upgraded to dual 1 gig and then dual 10 gig links if required. At that point you woul have about 50mbps per user on a fully stocked cabinet...
That's if you've solved the CVC issue by buying more and putting more money into the system.
Yes, you are correct, for most of the cases it will be CVC, but in some cases it will be congestion
I can come up with scenarios where you would hit backhaul congestion, but they are pretty unlikely, like only users in a small area using the network and nobody anywhere else. Which I can only realistically see happening in a large power outage or disaster scenario (flood half a suburb for example).
If we have some kind of evidence of backhaul issues it's going to be interesting, because Quigley's NBN had thresholds that invoked upgrades, and this new mockery should have the same.
No RSP has
Yes, because as you said it would be far too expensive for an RSP to maintain.
dual 10 gig links
This is what the original FTTP design used instead of the single 1Gbps link we have now. Congestion is real and it does occur, as an example https://delimiter.com.au/2016
Initially, the resident noted, he was getting very solid speeds � close to 90Mbps. �I was very pleased with the result and after being a sceptic of the FTTN approach, using vectored VDSL2 to deliver the NBN, I was about to call myself a convert to the idea,� he said.
However, shortly after signing up, Gratton realised that during peak hours � from 4pm to around midnight every day � his FTTN connection turns �quickly from the best connection I�ve ever had, to the worst�.
�Ping times go from 13ms to around 140ms, download speed decreases dramatically from the average 85Mbps to as low as 1mbps, while upload speeds halve from around 30mbps to 15Mbps,� he said. �It almost makes me pine for the ADSL2+ connection with ping times averaging 20ms and a strong, constant, reliable 12mbps down speed.�
That's congestion, not CVC.
invoked upgrades, and this new mockery should have the same
I completely agree, however, FTTN cannot be upgraded, only replaced.
I have also joined aussie broadband on their 25mbps 500gig per month plan. Due to go live next Tuesday.
What. 2mbps at night?
I have the test reports � its woeful. But get this � after 8 days of trying to disconnect my NBN service with Telstra even Telstra are throwing up their hands now � they have no confidence that even the NBN guys know how to fix the issue of not being able to disconnect. How much so? Telstra are willing to pay for my Optus 4G service in the interim and even the $299 fee for another provider to run a seperate NBN FTTN service to the same address whilst they work out how to disconnect my current service. They have no time frame when it will be resolved. However a separate copper circuit for another service will take 6-8 weeks so thats no resolution.
And don't bother calling the NBN number � useless � they have no power to escalate or resolve. Come to think of it if they can't do that I don't know why they have a phone number.
Today Optus 4G and phone was out, I have no NBN and no phone � AND I WORK FORM HOME!
I am at an absolute loss � I am stuck between Telstra and NBN with no service and no way to escalate further � I am literally at their mercy and there is no one who can seem to help. I have run multi million dollar global programmes that were simpler than this.
I have the test reports � its woeful.
Thanks for sharing this. Apparently choosing the right RSP from beginning is VERY important.
Was thinking to go with Telstra, but after reading this, might be better to research more into this.
That's right Edd � I just called them up and signed up � effectively joined a queue to get connected as soon as the infrastructure allows them. I will let it overlap with my existing Telstra ADSL so if it's late I've still got service.
Asked an Optus rep about this tonight. Was told "NBN must be available at your location to set up the switch over" so I guess we're waiting...
Was supposed to be connected this morning, after 54 days since sign up, and nope, still not connected as they've missed the window they gave me.
What a joke.
Yikes.
Please let me know how you get on with Exetel. I am with them with ADSL and tried to book in for 9th September but they said they can't do anything until then.
So NBN cancelled my appointment yesterday due to the claim of "Weather Hazard". Now I don't know about you, but it seemed a very lovely day yesterday. Waiting to see if they place me at the back of the queue again.
At this stage I think I'll be done with TPG, who have been utterly useless over 2 months for a self install FTTN. As I've said before, they're great for cheap basic internet, but as soon as something goes wrong they are rubbish.
And will wrap it all up with a TIO complaint that will go nowhere anyway.
Was thinking to go with Telstra, but after reading this, might be better to research more into this
Yes I would recommend that. I got a very vague response from the ACCC but they did point me to this � https://consultation.accc.gov
I would recommend all visit the site and make their voices heard on this � it seems the ACCC has heard the noise and are taking a step forward on it.
claim of "Weather Hazard". Now I don't know about you, but it seemed a very lovely day yesterday.
Yeah � the "Hazard" was their techies might miss out on going to the beach ;)
Have seen people digging up one of the pits in a street around the corner. Hopefully this means progress. Non-crappy progress...
The RFS date of Sept 16 for 2ROU-03 has disappeared the from here https://www.finder.com.au/nbn-tracker. Its now saying not available and not mentioned on the official nbn site. I hope there is not a delay in the works. Any news or info MrMac?
The RFS date of Sept 16 for 2ROU-03 has disappeared the from here
What the hells!! My area 2KEL-O3 was supposed to be next Friday, now it says part of 3 year plan...?!? Hopefully just a data issue since all the Nodes were constructed ages ago...
2KEL-07 on that website is now listing an expected RFS of "Not available" (previously 16/9), but if you check here https://www.telstrawholesale.
The RFS date of Sept 16 for 2ROU-03 has disappeared the from here https://www.finder.com.au/nbn-tracker. Its now saying not available and not mentioned on the official nbn site. I hope there is not a delay in the works. Any news or info MrMac?
whaaaa! that's bs I hope it doesn't get pushed back
The RFS date of Sept 16 for 2ROU-03 has disappeared the from here https://www.finder.com.au/nbn-tracker. Its now saying not available and not mentioned on the official nbn site.
This post from another whirlpool thread, indicates that all nbn sites in "Build" status are currently being reported with "Not Available" Expected RFS dates,. Hopefully things are still progressing as per plan.
What the hells!! My area 2KEL-O3 was supposed to be next Friday, now it says part of 3 year plan...?!? Hopefully just a data issue since all the Nodes were constructed ages ago..
Go here
https://www.telstrawhole
Click on the excel link.
The second tab "Expected RFS � DCD" still has it as 09-Sep-2016
2KEL-03 Kellyville Ridge, Stanhope Gardens, The Ponds NSW Castle Hill 2 CSA 09-Sep-2016
So should probably be a data update issue as the date for 2KEL-04 (Glenwood) is gone as well.
Six weeks ago the guys at finder.com.au still couldn't locate my address using the Google maps API :) The house has been here for four years.
So if we're expecting anything resembling "competence", I think we should grab one or more pinches of salt and sit tight. ;)
Yeah but you'd have to assume that almost all of the users on the node have migrated
This will happen over time, remember after 18 months you will only have an nbn connection.
almost all of them are using the internet at the same time.
What do you think happens during peak?
Sorry, I'm a little behind, there's a new WoW expansion you know :)
I live in Stanhope Gardens, there is one side that has been NBN activated late June of this year. That is the side of Stanhope Gardens from Perfection Avenue onward. I was walking towards the shops past the telephone cabinets a few weeks ago on Stanhope Parkway and there was a Telstra guy there fixing some things.
We had a short chat and I mentioned the NBN not being in certain parts of Stanhope Gardens. He told me, this time next year it could be here in this area. So I am not holding my breath for the NBN in this area. I don't where about you are living BleedingFingers but I have a feeling it could be a long wait.
I live in Stanhope Gardens, there is one side that has been NBN activated late June of this year. That is the side of Stanhope Gardens from Perfection Avenue onward. I was walking towards the shops past the telephone cabinets a few weeks ago on Stanhope Parkway and there was a Telstra guy there fixing some things.
Stanhope seems to be in about 3 different stages. One is live. One is due to go live this month (KEL03) and the rest is TBA I think.
So I have lodged a tribunal case against Telstra for failing to disconnect me from the NBN � its been about 10 days now without a phone or internet. So I have raised documents for a order of disconnection and an order of compensation from them. I discovered I am not the only one. Another Telstra customer recently only just got disconnected after trying from the 4th of August � he was reconnected to a new service provider the same afternoon.
I am also getting another provider to run a second circuit to my house so this will never be a problem again � I will have 2 FTTN connected lines � just one inactive. If I ever need to move again I will get the other circuit activated first before disconnecting the current one. Cost me $299 but after my experience with Telstra best $299 I have ever spent.
Do you guys think its a good idea to get this done? https://mrtelco.com/residenti
Technically it should determine if the issues are either internal wiring or isp related.
What do you think happens during peak?
Maybe 10-20% of people use the internet at the same time.
People go out, people have young children they take care of, people watch FTA TV, people have friends over etc. residential services have always been oversubscribed because most people aren't using them most of the time.
And those people who were using it might be writing email or playing games or surfing websites, all of which are low bandwidth activities which interleave with each other easily.
The Netflix effect means that some more people will be using the internet for TV, but also that some of those low bandwidth users are requiring a constant stream of traffic that they didn't before. But it doesnt mean we're coming a lot closer to 30% of users or more being online simultaneously.
(And yes I'm ignoring 'passive use' like my phone being connected to wireless and checking for updates because that traffic is trivial)
Maybe 10-20% of people use the internet at the same time.
IMHO I don't believe this is the case anymore.
In a house of two adults and two teenagers, at any point in time we have a mixture of at least 3 of these things during prime time:
Netflix (sometimes 2 simultaneous streams)
Foxtel Go
YouTube
Xbox
Snapchat
iTunes
Spotify
Sonos (streaming)
And I'm sure I've missed stuff. This is pretty typical for a demographic such as ours, and in Kellyville it's a pretty common family size.
Based on this, during 7pm-11pm at night, similar families would be using a high percentage of their bandwidth.
If only a third (33% or so) of the 384 possible homes on a node were connected to the NBN and using 2-3 of these things during that time period, it would reduce the available node bandwidth per user to around 8Mbps downloads. (Based on 1Gbps backhaul per node).
Which, amazingly; is exactly what I've been seeing for the last few nights.
Regards,
Shane.
In a house of two adults and two teenagers, at any point in time we have a mixture of at least 3 of these things during prime time:
So your kids don't play sport or hang out with their friends or have any after school activities or homework and you and your other half spend 5 hours a night in front of the idiot box?
Most parents i know feel blessed if they get an hour to watch TV of a night, so your usage patterns definitely don't seem to be typical.
Plus as I keep pointing out, there isn't enough CVC for that to happen. You need to get beyond that blocker first. If your usage is 'typical' then your RSP must have purchased 8 meg of CVC for each end customer at a cost to them of over $100 per month. Plus your 30 to 40 dollar AVC charge and the actual Internet feed. So are you paying $170 � $200 for your service per month?
If not your usage scenario can't be anywhere close to 'typical'.
Going with Shane on this one � post-dinner, with two pre-teens watching/playing with devices, and two adults either working remotely or watching their own content, we're smashing the connection.
Maybe this will improve toward summer as the daylight hours are more suitable for activity outside, but when you consider almost all of our content is streamed (Netflix, YouTube either on mobile devices or fixed AV) then you need at least 12Mbps to get SD running on multiple devices. HD is going to require double that, as a minimum, without considering any IoT or background traffic.
If I start to download nVidia updates on the current DSL connection, or upload a YouTube video, everyone else can kiss their "barely adequate" feed goodbye. So I avoid it.
Looking at the comments here, this isn't sounding the modern, fast, 21st Century internet that MTM was supposed to be.
The government won't borrow to invest in a capital return on a modern network for suburbia, that consumers would happily pay for as a premium service. All because they want to stick with their he-said/she-said style of politics.
Its rubbish
Going with Shane on this one
Also going with Shane! We have 3 working adult kids still living at home (therefore 5 adults at home). After a long day at work people just want to relax! We have 3 separate Rokus in the house that at any giving time all 3 can be streaming not too mention mobile phones surfing at the same time or a computer. We don't use High definition when streaming but I would still presume we use quite a bit of our bandwidth. Speaking to work collegues more and more people are streaming and not content with just 1 device. I am still on adsl 2+. Will be moving to FTTN in the coming weeks.
I would say that Shanes' patterns fairly closely match ours too. Lots of casual as well as concentrated use of the bandwidth around the house from ipcams to Telstra TV, kids watching anime, YouTube, Netflix, Foxtel on-demand, Xbox including voip, phones/tablets checking Facebook/whirlpool etc ;)
The kids are pretty active, training and playing sport multiple times per week but homework is often web-facilitated and leisure for kids these days often involves seemless Skype calls to friends, watching music or craft tutorials on YouTube etc.
...and we've only started scratching the surface on the IoT � we will be ill prepared as a country to take advantage of these techs in coming years if the issues in backhaul are not sorted.
Granted though � your average Whirlpool jockey is not your typical tech 'user' ;P
was there any bandwidth upgrade since last week?
we are at KEL-02 and until last week speed was dropping from 93-94 mbps to 50 mbps after 7-8 PM
but this week it has been above 90 mbps even during evening , so was wondering if they increased capacity or something..
Maybe they reversed the polarity?
:)
So your kids don't play sport or hang out with their friends or have any after school activities or homework and you and your other half spend 5 hours a night in front of the idiot box?
Actually my kids are amazingly active. They are in training for their sport Mon-Fri every week, 2-3 hours per day.
My wife and I both work full time in executive positions, which means our work days don't ever really "end".
Yet based on your incorrect assumption I'm not allowed to do what I want with my time?
I actually pay over $130 per month for my broadband bundle, and due to my distance from the node can only get 33/15 sync. In my case I would think it would be the least NBN can do to provide me what I pay for and not drop to low speeds during peak.
Thanks,
Shane.
OT ALERT!
P.S. Shane � how bloody good is Sonos? Had My Soundbar + Sub hooked up to the main TV here since 2013, when we moved from Quakers over to Kellyville Ridge. Ditched the Jamo 5.1 I had in the old place, and have never looked back!
Now thinking about a 5 or a 3 � do you have either?
Removed some sockets and redundant wiring from the main socket, so now I get much better sync:
Line State up
Modulation ITU G.993.5(G.Vectoring),G.998.4(G.INP)
Annex Mode ANNEX_B
Downstream Upstream
SNR Margin 0.0 dB 8.4 dB
Line Attenuation 7.1 dB 1.1 dB
Data Rate 100979 kbps 44199 kbps
ES 0 0
SES 0 0
UAS 167 167
FEC 0 0
CRC 0 0
Gained 8mbits in speed. Much better than MrMac's estimates!
Yet based on your incorrect assumption I'm not allowed to do what I want with my time?
No, but if you lose one argument why not pretend we were arguing about something else hey?
I'm not telling you what you can do or not do. I'm telling you what you and people like you actually do, based on network usage information. If you behaved as you claimed and most families were 'like you' none of you would be getting more than 1Mbps at peak.
And because it turns out that in reality, at any point in time at your household at least 3 streaming services aren't guaranteed to be in use as you originally claimed, that's the point. That's why oversubscription has always worked.
I actually pay over $130 per month for my broadband bundle, and due to my distance from the node can only get 33/15 sync. In my case I would think it would be the least NBN can do to provide me what I pay for and not drop to low speeds during peak.
You pay for an oversubscribed service. To pay for what you are insisting you get costs North of $500 per month, because your ISP would have to buy 1 meg of CVC for every meg in your peak speed.
Plus given that you are including pay TV services in your 'bundle', you're not even spending all that on Internet access, and trying to act like you're paying a premium rate. You're not.
If you are happy to pay that then ask your RSP for a CIR business service and pay the rates. And you can have what you pay for and what you pay for will be what you want. But you want an Audi at Kia prices and think that's reasonable.
My Dad's connection was activated on Friday with Telstra. Went round today to set up the Gateway.
Very easy setup, literally just plug it in. Their existing phone service still works which I thought was weird... Thought you had to plug the phones into the gateway, but apparently Telstra have kept the phones working...
Their max connection is 52Mbps Down and 16Mbps Up. Which is extremely close to MrMac's map (50 down and 20 up).
They're currently sync'd at 28 down and 4 up, so I said they should call Telstra because it looks like they haven't activated the speed boost (or whatever Telstra call it). They're paying for the top plan (since Telstra don't offer 50 plans). And it worked out the same as they were paying for phone and Internet previously.
Will run some speed tests every hour and see how their line performs...
Their existing phone service still works which I thought was weird...
False alarm... The phones don't work unless you plug them into the Gateway...
Nothing to see here, move along...
What's the word on the availability of 2ROU-03?
It's gone from the finder site. Delayed?
Has happened to a couple � apparently they're still available. Just that finder.com.au is a flake
Has happened to a couple � apparently they're still available. Just that finder.com.au is a flake
I see.
Is there anywhere else we could check the progress besides finder.com.au?
Have a look at this from Phantom a couple of pages back:
Go here
https://www.telstrawhole
Click on the excel link.
The second tab "Expected RFS � DCD" still has it as 09-Sep-2016
2KEL-03 Kellyville Ridge, Stanhope Gardens, The Ponds NSW Castle Hill 2 CSA 09-Sep-2016
So should probably be a data update issue as the date for 2KEL-04 (Glenwood) is gone as well.
No, but if you lose one argument why not pretend we were arguing about something else hey?
I find it amusing 1. You thought we were arguing and 2. That you think I lost.
Plus given that you are including pay TV services in your 'bundle'
Nope no Pay TV in my bundle.
If you are happy to pay that then ask your RSP for a CIR business service and pay the rates.
Might just do that, thanks.
Side note: Found a good article on CVC actually that others may find interesting. Most saying the pricing model is broken and needs to be fixed � my family usage patterns may not be the general majority yet, but it is my reality now and looks like it is becoming more common. http://www.itnews.com.au/feat
Quote from David Epstein (Optus) : "Over the last 18 months, he said, Australian telcos had seen a threefold increase in concurrent demand on networks during the evening peak." http://www.itnews.com.au/news
Shane.
P.S. Shane � how bloody good is Sonos?
Absolutely love it.
Now thinking about a 5 or a 3 � do you have either?
We have a Play:Bar upstairs, a Play:3 downstairs and my daughters each have their own Play:1's (that I steal when we're having a party). Can't justify any more at the moment but I'd love one of the new Play:5's.
Thanks,
Shane.
To pay for what you are insisting you get costs North of $500 per month, because your ISP would have to buy 1 meg of CVC for every meg in your peak speed.
And yet, it doesn't seem to be an issue where ever FTTP has been deployed, congestion only seems to effect FTTN. I wonder why that is?
Just an update to the ongoing Telstra sagas and the never ending promise of an upgrade to the Kellyville area. I was advised this upgrade would now be completed on 12 Sept. Date keeps getting pushed back.
I'm on 2KEL-05, don't know how much the "upgrade" is supposed to affect.
Like some others here, I was also credited all my money for the first month.
P.S. Also love Sonos. 5 of them in my house :)
Most saying the pricing model is broken and needs to be fixed � my family usage patterns may not be the general majority yet, but it is my reality now and looks like it is becoming more common
"Netflix Effect" is the perfect description. Throw in YouTube now having movie-length HD content and you're well down the road to bigger demand.
One interesting outcome will be affect on Foxtel � their pay TV model isn't going to survive in its current further when people can get content cheaper through other means. Only sport is left, and that will slowly evolve to the model that the big sports in the USA have adopted: online direct subscriptions. Big cash flow, user-oriented.
And yet, it doesn't seem to be an issue where ever FTTP has been deployed, congestion only seems to effect FTTN. I wonder why that is?
Confirmation bias, plain And simple.
Running automated speedtest every 15 minutes on my Dad's Telstra line for the past 2 days have shown that the speed drops from consistent 23Mbps during the day down to 6Mbps in the evening, from around 7pm until 10.30-11pm...
Now I have no idea which ISP to go with since they all seem to have crap service.
Nice to know we're paying $60bn+ for a service that's worse than our current antiquated ADSL :-(
Good thing I didn't convince my Dad to get rid of foxtel and replace it with FetchTV... He would not be happy if he sat down in the evening to watch something for it to buffer and lag (the big issue is that they have Foxtel in multiple rooms, and Fetch TV only supports a single service per connection). I didn't think it would be an issue since they'd get between 25 and 50Mbps. That would handle multiple Fetch TV or Netflix streams, but not if it drops down to only 6...
And just saw this on SMH: http://www.smh.com.au/technol
What is the point of faster speed if you can't sustain the current speed?!?
Hey everyone. Make sure you respond to the ACCC request for feedback on the current market and technologies. Gives us a chance to raise all of these issues.
Thanks,
Shane.
Confirmation bias
Hardly, I've been following NBN since 2009 when it all started. The original FTTP installations have virtually no congestion issues, all of your examples are recent, so they may also be suffering from the same 1Gbps backhaul FTTN is inflicted with.
Running automated speedtest every 15 minutes on my Dad's Telstra line for the past 2 days have shown that the speed drops from consistent 23Mbps during the day down to 6Mbps in the evening, from around 7pm until 10.30-11pm
I have been doing exactly the same thing, every 15 minutes and my findings are exactly as yours.
I'm on a 25/5 plan with exetel, line sync 28000/6400 Kbps. Max I get is 22.5 and it's quite consistent between 18-22 during non-peak times. Peak time it's between 4 and 6, with occasional blips over 10. While I expected more it's still better than my 4Mbit ADSL.
Reading this about CVC and its price structure, I'm not holding my breath for this improving anytime soon. Luckily were not a high band with household, I feel sorry for those who are.
Telstra has confirmed 2KEL-05-10, is full and has congestion at peak times, and its been logged with NBN.
I get around 7-9 drop outs each day at all different times.
So, after a few days of running speedtests every 15 minutes on my Dad's NBN connection
- Telstra
- 2KEL-08-14
- Max Line Up 15.36Mbps
- Max Line Down 53.26Mbps
- Line Up 6.4 Mbps
- Line Down 28 Mbps
There is a distinct pattern of line speed dropping from about 4-5pm and going back up at midnight...
What is interesting, is that the ping times are pretty constant and although not on the chart, the upload rates are fairly constant too, staying between 3 and 4 Mbps...
I just wonder what the line would drop to if you were on the 100/40 plan. My Dad's ADSL connection was 4Mbps, so even when it drops, it's still better than what they had... But this isn't good for night time streaming :-(
Quick Q � what do you use for the automated speed tests?
Quick Q � what do you use for the automated speed tests?
I use speedtest-cli (which is a python script from here: https://github.com/sivel/speedtest-cli). It is scheduled with Cron.
The system it's running on is a Raspberry Pi that I've set up using XBian, and runs Kodi as a media centre.
So 2Kel-03 is RFS tomorrow... anyone signed up as a day 1 customer?
So 2Kel-03 is RFS tomorrow... anyone signed up as a day 1 customer?
Would love to BUT Exetel won't do it until they've been formally notified. So I'm on their list.
So 2Kel-03 is RFS tomorrow... anyone signed up as a day 1 customer?
Isn't it 9th of Sep?
Also, all the rollout databases are all screwed up at the moment... Finder keeps flipping between "In Progress" and "On 3 year plan"...
Telstra's PDF and Excel rollout documents still say the 9th, so I'm hopeful that we don't have a delay...
Still unsure about which ISP... Might get my DD to fix his connection to the 100/40 plan and see how that performs for a week, not keen on the massive peak time drop-out... But if it's better than my ADSL which is pretty stable at 7Mbps all the time, then it should be worth moving over...
2KEL-03 is RFS on Friday 9/09 and 2ROU-03 the following Friday, there won't be any activations on that day as you won't be able to order a service until then. From what I hear some RSP (Telstra) are taking a sort of pre-order and will then submit the orders that are holding on the Friday once the service class for the addresses change.
From when 2KEL-05 and 02(?) went RFS the service portal didn't start reflecting the updated service class until about 10-10:30AM so keep refreshing your browser on Friday morning, I know I will be!
Quick Q � what do you use for the automated speed tests?
I've used this before, need to keep the pc on
so keep refreshing your browser on Friday morning, I know I will be!
Which RSP are you going with?
I'm still on contract with internode so will just roll over with them. I've been happy with both performance and service so far so I'm comfortable with that. Existing contract is up in March though so will keep a close eye on congestion if any becomes apparent. It is good to see there are now some real no contract options out there that allow you to churn when not happy. Just have to get fast churn which should be soon to make it painless.
Which RSP are you going with?
I'm going with Aussie BB again. 100/400 500GB for $75. No lock in contract.
100/400 500GB for $75
I've signed up for 100/40 1TB, with VoIP for $105, no contract.
Any stats on Aussie BB and congestion?
Any stats on Aussie BB and congestion?
This is also what I am wondering about. There seems be to a fair number of people reporting heavy congestion during peak evening "Netflix" times with AussieBB.
And it seems it's even worse for Telstra. So I am a bit at a loss as to who to sign up with come next week.
People are having issues with trying to churn on FTTN so I want to make a careful choice.
heavy congestion during peak evening "Netflix" times with AussieBB.
I would suggest any RSP will have the same issue on FTTN. Some FTTP users are also reporting peak hour congestion.
trying to churn on FTTN so I want to make a careful choice
My reasons for going with Aussie BB is they have a "no contract" connection, which will make churning slightly easier.
I'll be signing up with AusBBS as my current provider, not in contract but they offer free setup for user migrating onto NBN from ADSL so I can try without additional costs.
This is a hard decision, FTTP about to go RFS under 2ROU-03. AussieBB or Skymesh seem to be the only decentish offerings.
I want to go SkyMesh but there 100/40 doesn't compare to AussieBB 100/40 in price to downloads.
AussieBB are offering 500GB anytime for $75
SkyMesh are offering 120 GB(on-peak) and 240GB (off-peak) for $79.95
See as I mostly consume Netflix, Steam and Spotify, on/off peak is a real waste. Anyone able to get SkyMesh to match AussieBB?
Anyone able to get SkyMesh to match AussieBB?
SkyMesh don't service our area yet.
I'm relatively happy with Aussie BB but have been noticing more congestion lately.
I'm going to switch to SkyMesh once they are active. The premium is about an extra $20 per month for similar data.
Aussie Broadband 100/40 plan in 2KEL-05 here, only experiencing minimal congestion. Worst I've witnessed is speedtest going down from my usual max of 55/35 down to about 40/30 in the peak evening hours.
Zero impact on gaming too.
2KEL-03 is now RFS but looks like the coverage checker hasn't caught up yet. Rang up internode thismorning and ordered with an appointment next Thursday 15th.
They have sold out of the TG-1 so will need to source a modem from elsewhere now.
Aussie Broadband 100/40 plan
my usual max of 55/35 down to about 40/30
Any reason you didn't go for a 50/20 plan? I know it's only $5 cheaper, but every little bit helps.
Just signed up with www.aussiebroadband.com.au on a 100/40 1000GB plan. Hopefully not too long to wait!!
2KEL-03. NBNCO still says Under Construction, but AusBB says site is live so went ahead with the order. Optus website also says NBN FTTN is available (but after all the complaints on WP, I'm not signing up with Optus)...
Will report back once I'm on with AusBB... And have been running speed tests :-)
I'm in 2KEL03 and will be looking to order soon. Currently have a Telstra Biz Essentials and have generally had a good experience with performance and support. Has anyone got any experience with Telstra Business and FTTN ?
Can't comment on Telstra Business but it probably won't be much different (bandwidth wise) than their residential plan... Just the support might be better...
I've been monitoring my Dad's Telstra NBN plan, and peak (evenings) are terrible...
I saw 2ROU-03 date is now 30Th Sep 2016?
I saw 2ROU-03 date is now 30Th Sep 2016?
Still next Friday the 16th where I'm looking.
I've been monitoring my Dad's Telstra NBN plan, and peak (evenings) are terrible...
That's absolutely terrible peek time performance !
Telstra Business ADSL usually doesn't get affected by peek time performance issues, however I guess the question is if these performance issues are caused by congestion at the node or further upstream ?
In KEL03. Had signed up with Aussie BB 2 weeks ago. Called them today and they don't have a booking date yet from NBNco. Said they won't know more until next week.
Any reason you didn't go for a 50/20 plan? I know it's only $5 cheaper, but every little bit helps.
My estimated speed was 60/25 so I was anticipating a bit faster downloads, but having 35 up sure isn't bad either so I might just stay on 100/40 for now while I play around with the cable setup in my house.
It bit of information for people regarding migrations from adsl to fttn.
- My service was due to be cut over last Tuesday.
- nbn missed the appointment.
- I phoned the rsp when I got home advising that nothing has occurred today.
- they said they now must wait upto 24 hours for nbn to tell them they missed it and then a new one can be arranged.
- this happened around the 24 hour mark because I got a new sms with a new appointment.
- new appointment for this Monday.
My rsp is also Aussie broadband who have thus far been very good with their customer service.
My rsp is also Aussie broadband who have thus far been very good with their customer service.
NBN missed their 2nd appointment to myself today. Lodged a TIO complaint, as TPG have been atrocious with their customer service
NBN missed their 2nd appointment to myself today. Lodged a TIO complaint, as TPG have been atrocious with their customer service
I believe you have been waiting a very long time too.
Hopefully they sort it out soon for you.
Went to start the process with AusBBS today was have been told they they aren't "currently listed as a provider there". They are apparently under review for approval but (of course) NBN can't give them an ETA for when the process will be completed.
Still next Friday the 16th where I'm looking.
Interesting, I was looking at Telstra PDF and it says 30th Sept, Excel says 16th Sept
NBN missed their 2nd appointment to myself today. Lodged a TIO complaint, as TPG have been atrocious with their customer service
Sorry to see the nbn interwebs treat you so poorly MrMac. Your work on speedmaps has been awesome. You deserve to be gifted a FTTP line for all that good kama.
NBN missed their 2nd appointment to myself today
Don't understand all the excuses. 'Bad' weather again?
Sorry to see the nbn interwebs treat you so poorly MrMac. Your work on speedmaps has been awesome. You deserve to be gifted a FTTP line for all that good kama.
I've taken the Prime Minister's lazy advice, and actually bought a new house which is in FTTP Greenfields :) I still wanted to experience FTTN firsthand before I move though, but may not now as will likely change providers
Haven't got an excuse yet as to why they didn't do it today.
and actually bought a new house which is in FTTP Greenfields :)
Lol wut.
I hope you don't buy the house 'just' for the FTTP? :D
I hope you don't buy the house 'just' for the FTTP? :D
It's on the list, but many other things for family life that came into consideration first. It's really an added bonus, but given I work from home a decent amount now and growing family then it's going to help a lot.
It's on the list, but many other things for family life that came into consideration first. It's really an added bonus, but given I work from home a decent amount now and growing family then it's going to help a lot.
Makes sense really, if you're looking to move anyway, definitely go for the FTTP areas.
Interesting, I was looking at Telstra PDF and it says 30th Sept, Excel says 16th Sept
Which PDF are you looking at? I just checked and both say 16th Sept
"Went to start the process with AusBBS today was have been told they they aren't "currently listed as a provider there". They are apparently under review for approval but (of course) NBN can't give them an ETA for when the process will be completed."
That would explain my situation then. Aussie BB not being honest with me then?
Can't comment on Aussie BB, but AusBBS indicated that normally this was all sorted before RFS but on the odd occasion the process gets held up. Whether this just impacts AusBBS or all other providers are in the same boat I don't know...
Aussie BB not being honest with me then?
I've signed up with Aussie broadband and my RFS date is in October, so I'm not sure who you talked to.
I was signed up. Just no appointment date though, they're not even sure when they'll know they'll get a date.
Over an hour with Telstra tech support and after going through all their level 1 diagnostic shit (yes I've restarted the modem and computer and yes I'm using an Ethernet cable to run my speed test)... They eventually inform me that there is a CVC/Capacity issue which is already being worked on...
The second issue is my folks are paying for "The Best Bundle Ever" and no where does it state what the download speeds are... So they've lodged a complaint because they're unhappy with being told it's the best bundle, but now being told they have to pay extra if you really want the best...
I hope my Aussie Broadband connection has less drama :-)
given I work from home a decent amount now and growing family then it's going to help a lot.
Exactly. Right now my work from home can exist in the 5-6 Mbps I get from DSL2 because it's stable. If FTTN is going to be up and down, it might get weird
I'm feeling exactly the same. Waited years for NBN to arrive and now its finally here and I feel uncomfortable making the switch due to all the reports of reliability and congestion issues...
And yet, apparently we won't have the option to stay on reliable old DSL because they'll switch over at some point...
Welcome to the future!
I'm in 2KEL-03. This was supposed to go live on 9th September.
On NBN website still showing as construction has started.
I called up my RSP Aussie BB, NBN still haven't switched it on yet so they can't give me an install date.
So frustrating, I have been without internet now for almost 2 months. I am spending a fortune on mobile data.
I'm in 2KEL-03. This was supposed to go live on 9th September.
On NBN website still showing as construction has started.
I called up my RSP Aussie BB, NBN still haven't switched it on yet so they can't give me an install date.
So frustrating, I have been without internet now for almost 2 months. I am spending a fortune on mobile data
My neighbor signed up with Telstra (against my advice) and has a connection date of this Friday. I've signed up with www.aussiebroadband.com.au and they've said the area is active and I'll receive my connection date early this week. Will post back once I've heard from them.
And according to the Optus and iiNet websites, the area is active...
And according to the Optus and iiNet websites, the area is active...
Wonder if it is Node specific. I am on Roxburgh Crescent
just checked iiNet website
This product is not available at your address.
The good news is, iiNet can still provide you with fast Naked DSL or On-Net ADSL2+ in the meantime, join our NBN waitlist to be notified as soon as NBN becomes available in your area.
Wonder if it is Node specific.
Possibly... But I thought it was area specific that was coming online... Just got my SMS from Aussie Broadband that my installation date is Fri, 23 Sep between 7am and 2pm...
Wonder how my neighbor got an earlier date when he signed up after me � hope NBN aren't giving preference to Telstra customers!! :-)
Edit: my neighbor signed up after I did... Not before
I emailed Aussie BB and they confirmed install date of 19th September. Assuming they'll be sending modem out this week?
Got a call from the Telstra shop in Rouse Hill to make an NBN appt for Thursday. RFS for ROU-03 is Friday 16th (I'm in Beaumont Hills), though I haven't had my ISP iiNET call me yet ?
Telstra seems keen. I will see what they have to offer other than what's on their website. So far it's a toss up between aussiebroadbond and iinet.
Anyone connected in KEL03 yet?
Anyone connected in KEL03 yet?
Not yet :-(
My install date is Sep 23. Will update if NBN keep the appointment or if I get messed around like others have...
My install date is Sep 23. Will update if NBN keep the appointment or if I get messed around like others have...
This is annoying me, my address is still saying not connected including RSP's websites. Yet other people on the same exchange can book in a NBN technician. I am going to post something on the Aussie BB whirlpool site and ask a Rep to respond.
Not yet :-(
My install date is Sep 23. Will update if NBN keep the appointment or if I get messed around like others have...
None of the usual websites are showing as available (NBNCo, Finder). iiNet website says available--they did call me the other day to and let me know it's available.
I'm in for Monday 19th, so maybe I'll be one of the first if NBNCo don't miss the appointment.
I'm in for Monday 19th, so maybe I'll be one of the first if NBNCo don't miss the appointment.
Seems like Aussie Broadband wrote down the wrong date on their email... I'm booked for Monday the 26th of September... ugh :( Not a great start so far.
So got confirmation that 2Kel-03 is location specific.
This from the Aussie BB rep on whirlpool
Sorry there must be something that is address specific if 2KEL-03 is live for others.
This is directly from the nbn portal:
Selected address
Address Roxburgh Crescent, Stanhope Gardens, NSW 2768
Address Latitude & Longitude-****
['NBN Co Location ID LOC***
Access technology Fibre To The Node
Service class10 � Network Infrastructure still under construction
Planned serviceability date Not available
CSA IDCSA200000010167 � Castle Hill 2 CSA
RegionUrban
Multicast
Location not ready
Where about is everyone else in 2Kel-03 which are being connected?
Where about is everyone else in 2Kel-03 which are being connected?
I'm in the Elizabeth Macarthur Estate, my node is the one on Macquarie Rd
Google Maps
So got confirmation that 2Kel-03 is location specific.
This from the Aussie BB rep on whirlpool
What do you mean by that?
What do you mean by that?
RFS date does not guarantee that the whole SAM is ready. IIRC they can go RFS when 60% of premises in the SAM can be activated. So you may be in a location that is not yet ready.
RFS date does not guarantee that the whole SAM is ready. IIRC they can go RFS when 60% of premises in the SAM can be activated. So you may be in a location that is not yet ready.
But, if you've been given an appointment date we can assume we are ready?
But, if you've been given an appointment date we can assume we are ready?
Yes, they can't book an appointment without it being in ready state.
Yes, they can't book an appointment without it being in ready state.
Okay cool.
So, it seems that KEL03 has some properties ready and others that aren't... what a ballsup.
MrMac: How is your install going? Any further progress?
Living in 2KEL-07 � The technicians were supposed to come over today, but as expected, it is delayed. The guy on the phone said "a week or so", but can't really expect much.
MrMac: How is your install going? Any further progress?
Nope, no new appointment, no feedback from TPG or response from TIO. Up to day 68 since I signed up on RFS.
Up to day 68 since I signed up on RFS.
At what point do you change ISP?
I go RFS this Friday, and really struggling on 'best' ISP.
Currently with Telstra, and being put off by congestion (although doesn't seem just Telstra!) � good thing is my contract has lapsed and I don't need to lock in again, so could trial for a few months and switch.
I went through this same thought process and see the NBN rollout as being a good opportunity to churn from Telstra � I see little reason to reward their previous 'service' � especially the way they handled my move from cable at a previous address to ADSL 2+ at my current address. I've found their offshore support staff to be well meaning but relatively ineffective at getting my order successfully processed. I'm hoping for better things with Aussie BB... also � they have a rolling monthly basis to the service (no 24 mth contract) and are transparent about the speed of each of their offerings (CVC and congestion notwithstanding).
Also on 2KEL05
done on wifi
http://www.speedtest.net/my-result/5556035947
no issues here
Ping not bad, could be slightly better.
MrMac: I got connected in 2KEL-08 (signed up on 8th of July) on that nice and sunny day when the engineer cancelled your installation due to "weather conditions"
Just connected in 2KEL-03-06. Cable distance is around 200-240 away from the node even though it's directly opposite my house!
Using a Draytek Vigor 130 attainable is 102231 down 45071 up and it's synced at 92241 down 39140 up with 15db attenuation. I think if I have the phone line replaced (it's daisy chained from another outlet) I should be able to get more out of it!
Oh yeah Speedtest was 83.56 down 36.91 up on internode. Let's see how it goes tonight and over the weekend.
2KEL-03-06.
How do you know this information? I know the "2KEL-03" bit but hadn't heard of the "-06" ?
Received a SMS from AussieBB today saying to pre-sign up (I'm in 2ROU-03). Details must be right on the go live tomorrow?
How do you know this information?
The cabinets are labelled. In this case 2KEL-03-06-FNO-001 which means Fibre Node Outlet 1 in ADA 6 of SAM 3 in fixed-line service area 2KEL.
Received a SMS from AussieBB today saying to pre-sign up (I'm in 2ROU-03). Details must be right on the go live tomorrow?
Im also in 2ROU-03 and got the same text from AussieBB two weeks ago. I have pre-signed but now it is a waiting game for RFS then for them to book an NBN connection. Seeing some of the stories on this thread, I'm expecting it may be quite a wait.
2KEL03 here, currently with TPG on ADSL and I just signed up to be moved to NBN with no contract (just in case I'm not happy with them).
Just going for the 25mbps connection for now.
Fingers crossed it all goes well. TPG says 2-30 days... big window.
At 2KEL-05 on NBN with Telstra basic ("up to 25 Mbps") for a week now. Average download speed sub 5 Mbps in evenings. Goes up to 20+ after 11. I was on 12 Mbps average with ADSL2. Not happy with Telstra or NBN if this is the future.
Im also in 2ROU-03 and got the same text from AussieBB two weeks ago. I have pre-signed but now it is a waiting game for RFS then for them to book an NBN connection. Seeing some of the stories on this thread, I'm expecting it may be quite a wait.
I'm also 2Rou-03, haven't pre-signed up with any provider, although thinking I should now that it's go live tomorrow.
Can I ask why AussieBB? Are they meant to be a good provider?
Thought if congestion is happening all over for NBN, then Telstra being the biggest player would be quickest to resolve them?
Cheers
Can I ask why AussieBB?
I'm currently with Telstra on ADSL2+ and that has been fairly good apart from several day long outages earlier in the year.
For FTTN I'm a little scared about horror stories of peak time congestion. Initially I'll try an RSP that does not lock you into a contract, at least until it becomes clearer which provider is delivering a solid service in our area. I may return to Telstra or another provider if there are any significant issues with Aussie.
In 2ROU-03. Goes live today and my address is now coming up as NBN available with Telstra and Exetel. Pre signed with Aussie Broadband
2ROU-03 over here too. Pre-ordered with Optus and got a message today saying "NBN Co. did not reach your address by the expected date". Not sure exactly what this means as we have the box installed outside and not sure if all houses in 2ROU-03 are affected.
Can I ask why AussieBB?
They're actually provisioning CVC better than other RSP's, this means your downloads don't suffer as much during peak hours.
In 2ROU-03. Goes live today and my address is now coming up as NBN available with Telstra and Exetel. Pre signed with Aussie Broadband
Same for me. The Optus and Internode checkers are also saying NBN is (may be) available, but the NBN and AussieBB checkers are still saying build is in progress.
2ROU-03 over here too. Pre-ordered with Optus and got a message today saying "NBN Co. did not reach your address by the expected date". Not sure exactly what this means as we have the box installed outside and not sure if all houses in 2ROU-03 are affected.
wow so many WP locals :)
Nice one, thanks I might give them a go seeing as though the plans are nicely priced and it's month2month, I'm with Telstra ADSL2+ now getting miserable 6mbit downloads so I can't wait!
Well � I got an SMS this morning from Aussie BB saying that "NBN has gone live in your area" � I'm on 2ROU-03 � likely to be serviced by the Node at Brampton Reserve � now awaiting an appointment date from NBN to get the pillar connection switched over to the node from the old top hat.
Very exciting :)
Hi tiley, I received the sms too. I guess as we pre signed with Aussie BB a few weeks back, the lodgement would go through automatically once the area came live, so there is no reason to contact them again at this stage?
I just got the sms this morning, after hearing about Aussie BB before midnight I entered my details in.
wooo hope its not a long wait, and I can only hope that I can get close to 100Mbit!
I did anyway Edd ;) as the SMS said to either wait a couple of days or call them � so I called anyway.
Tracey said maybe 7 to 14 days depending on NBN accepting the request and then allowing for tech availability.
Thanks tileys
Edit: Just called! Must say its a pleasure to talk to their Sales team in the few times I have spoken with AussieBB.
2KEL-07 signing in, just called up TPG to get ported over (currently on ADSL2+ with them). Have been pretty lucky with TPG over the past 15 odd years we've been with them, considering the bad rap I hear about them, so fingers crossed that transfers over to NBN/FTTN. Quoted a 2-30 working day estimate for service activation, hopefully it all goes well...
I just phoned Aussie BB after getting another SMS today confirming our area is now RFS. They said next step is they will arrange the NBN appointment, typically 3 to 4 days. I suspect pre-ordering two weeks ago means a shorter waiting time. There is no need to be home during that appointment, so if all goes well I could be connected as early as next week. I guess it comes down to NBN Co to make the next steps happen.
Edit: I agree with Edd, so far the sales team have been terrific.
Hope this helps.
I went live with aussie yesterday.
- They ship the modem fast. (I got the netcomm NF10WV)
- Nbn Co missed my first two windows and got it on the third yesterday.
- Last week I configured their modem how I like it then changed it from vdsl to adsl and used it with my tpg adsl 2.
- I left my modem connected yesterday even though it was migration day.
- Got the sms from aussie saying it was done.
- when I got home the adsl was dead.
- logged into he modem and went to basic. Picked vdsl then ipoe.
- vdsl sync'd straight away.
Aussie broadband has been good to deal with. Always nice people there and based in Australia.
Mr Mac, just letting you know the following cabinet/node thing (green box) KEL-03-03-FNO-001 is located at about 18 Dartford Road, Stanhope Gardens: https://www.google.com.au/map
Anyone connected to the 2KEL03 with TPG
I just spoke with AussieBB and got told I will actually be FFTP!!! and that a box has been installed on the side of my house as per their records.... wow! i will need to check this when I get home as I had no idea!
stupid work wish I was at home now arghhh FTTP!!!
I just spoke with AussieBB and got told I will actually be FFTP!!! and that a box has been installed on the side of my house as per their records.... wow! i will need to check this when I get home as I had no idea!
WTF? Where are you?
Got sms from Aussie, but I wanted to see what iiNET would offer given I've been a customer for over 10years.
Upshot � they won't match or budge on the plans compared to AussieBB or any other provider. Very disappointing.
Anyone else experience this lack of interest from iiNET ?
WTF? Where are you?
"WTF" was my reaction also!.. I was shocked as per my quip feel like a jackpot winner hahah
Without revealing too much I'm just off sanctuary drive
You lucky bugger..im just of Sanctuary as well but iiNet said its FTTN for me.
This could be coincidental, but has anybody else on ADSL2+ in 2ROU-03 (Beaumont Hills) experienced any minor service interruption today. I've had a few 5 minute disconnections today and last night had horrid 2100ms pings to sydney servers which thankfully resolved itself. I'm using Telstra for my ISP.
In my mind i'm picturing some NBN tech eating a box of donuts randomly pulling copper wires as they start connecting houses to FTTN today.
No disruptions for me (touch wood) and I've been on it all day, though my ADSL2+, which only syncs at 4Mbps is woeful most of the time.
I'm in KEL-03 in a fairly new unit. There had been some issues with trying to get copper lead in cable installed because Telstra refused to do the work and palmed it off to NBN. The building still doesn't have a phone line installed but AussieBB checked and said it is actually being prepared for FTTB. The downside is nobody knows when this will be installed.
I'm disppointed to be stuck on adsl for now but pretty excited at the prospect of potential 90mb+ connection.
has anybody else on ADSL2+ in 2ROU-03 (Beaumont Hills) experienced any minor service interruption today
No disruptions but last night I had some pings around 85ms when normally around 21ms. Generally I have found lately a bit slower download speeds15.9Mb/s down to 13.3Mb/s and slower upload speeds as well 0.88Mb/s down to 0.55Mb/s (last night especially) . Of late I have put it down to congestion.
NBN now ordered through AussieBB, seeing iiNET didn't want to come to the party.
Must say, their sales service is very good � courteous and efficient.
Like Edd � I had a bit of weirdness last night. Mine was around 9PM. I thought the poor old modem might need a restart, but that didn't really affect it. 5 minutes later, all good.
Exetel still haven't updated me about anything so I assume my area (Kellyville Ridge where it sticks into The Ponds) is not yet ready.
UNTIL I went to their site and plugged in my address (again) and it said now there is one.
TALLY HO!
In my mind i'm picturing some NBN tech eating a box of donuts randomly pulling copper wires as they start connecting houses to FTTN today.
lol probably not far off, except meat pies instead of donuts? Optus ADSL2+ in ROU03 here, current connection uptime is 39 days.
Incidentally, Optus/Telstra/TPG are all showing NBN availability for my address today but iinet/Internode/AussieBB aren't. Curious.
In 2ROU-03. Goes live today and my address is now coming up as NBN available with Telstra and Exetel. Pre signed with Aussie Broadband
wow so many WP locals :)
Nice one, thanks I might give them a go seeing as though the plans are nicely priced and it's month2month, I'm with Telstra ADSL2+ now getting miserable 6mbit downloads so I can't wait!
Premier League was what sold me. Mate I'm just off sanctuary drive too, slight hope for FTTP now!
Well it seems the honey moon period is over speeds consistently 10-15 Mbs over the last week
http://www.speedtest.net/my-result/5635793585
not sure were the congestion is, probably CVC from other posts.
bought a raspberry pi and put MRTG on it � the last time I achieved over 80 meg was 2 weeks ago. will be dropping back to a 25/5 plan, no point paying for something you cant use. on the plus side its still better than the ASDL service I had. have not had any buffering issues watching Netflix.
Ahhh yes best of luck! I really had no idea up until this morning.
they must be randomly doing it in our area for some reason?
Well it seems the honey moon period is over speeds consistently 10-15 Mbs over the last week
You mean only in peak? You mentioned MRTG, and if you were getting that off peak then it probably isn't CVC.
the last time I achieved over 80 meg was 2 weeks ago. will be dropping back to a 25/5 plan, no point paying for something you cant use
I looked at Mr Mac's map and figured with an estimate of 35/12 I wouldn't bother with anything more :(
Thanks MTM! You've ruined my dreams!
Ahhh yes best of luck! I really had no idea up until this morning.
they must be randomly doing it in our area for some reason?
Spoke to Optus this morn. Guy on the line confirmed we need to have a technician install an NBN box inside the house, and therefore is FTTP! Booked in a months' time.
My neighbor across the road got connected yesterday, line sync is 96Mbps... Attainable download is 9Mbps with Telstra...
My Aussie Broadband connection is next Friday, hopefully they don't suffer from Peak Congestion!
Will report back once I'm connected. So far very unimpressed with Telstra (Dad and neighbor connected to Telstra on very different nodes, and both have peak time problems...
Hey question because I'll probably get an answer here quicker than support: do I get a static IP with FTTN for Exetel?
FYI, regarding 2ROU-03 (Beaumont Hills), Aussie broadband have given me an activation date of Sep 29. Curious to know if others are connected or have appointments yet and how experiences are during peak times with their RSP.
Spoke to Optus this morn. Guy on the line confirmed we need to have a technician install an NBN box inside the house, and therefore is FTTP! Booked in a months' time.
ahhh that's great stuff! happy happy Fibre joy
Curious to know if others are connected or have appointments yet
Since 2ROU-03 only went RFS yesterday I'd be really surprised if anyone is connected yet (although I guess for FTTP it may be possible).
I've been told by a colleague that the Telstra provisioning database bombed about a week or two ago and all providers who use this (including Telstra) are having provisioning issues with all services.
Also asked about the congestion issue, if it's limited to only some providers it's going to be CVC. If it's all providers it's node congestion and nbn co should commit to 10gb upgrades for the congested nodes
If it's all providers it's node congestion and nbn co should commit to 10gb upgrades for the congested nodes
Hi
I believe with the current fttn nodes that they will only be able to link aggregate more 1gig links in. For example 2x1gig links with 4x1gig possibly being the max. These nodes don't appear to support 10gig optics.
I'm still waiting for my activation SMS/email (2ROU-03, Beaumont hills) with AussieBB.
I'm still waiting for my activation SMS/email (2ROU-03, Beaumont hills) with AussieBB.
Same here. When I rang them on Friday morning, they said my lodgement had already gone through to NBN and I would receive an SMS/email from Aussie Broadband either Friday arvo or Monday or Tuesday for an connection appointment date. Was hoping for Friday Oh well � waiting game starts!
Anyone here applying / connected with Exetel on 2KEL? Would like to get approximate lead time and static IP info.
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