Thứ Tư, 5 tháng 10, 2016

NBN - Pakenham VIC part 4

  • 2016-Jul-11, 11:10 pm
    snitzel

    Connection has been pretty stable, uptime has reached 18 days in a row now without a drop out.
    Wonder what the record is
    I'm on Telstra nbn in heritage springs

  • 2016-Jul-11, 11:10 pm
    REDRUM

    snitzel writes...

    Connection has been pretty stable, uptime has reached 18 days in a row now without a drop out.
    Wonder what the record is
    I'm on Telstra nbn in heritage springs

    How have you been finding congestion? I only got on Friday last week and the only time I saw more than 10Mbps was between midnight and 11am.

    This week with people back at work I get ~55-60Mbps in the morning and slowly peters off to <10Mbps by 4pm onwards. I've been a Telstra customer for decades and always stuck with them as I never had congestion issues on their HFC network when I lived in Mordialloc. I really hope they are going to resolve it soon.

  • snitzel

    At most of the time I get around 47 down and 20 up, on the 50/20 plan. Max sync is 135 down 53 up. Node is pretty close about 60m on other side of road.

    the first couple of days peak was only about 15, but after that peak is above 30 at least

  • REDRUM

    snitzel writes...

    the first couple of days peak was only about 15, but after that peak is above 30 at least

    I can only dream, prime time speed test tonight on Telstra in heritage springs (router synced @ 62/20) http://www.speedtest.net/my-result/5470279478

    Compared to this morning http://www.speedtest.net/my-result/5469424362

    Even my utterly hopeless ADSL1 connection gave me 4mbps... ! I really hope this is congestion and fixable!

  • 2016-Jul-12, 12:22 pm
    Jacco

    Still going strong here since moving RSP on 50/20 plan � Wish i could get better but Node distance is fail.

    Pretty much get this any time of the day though, so thanks AussieBB :-)

    http://www.speedtest.net/my-result/5470304297

  • 2016-Jul-12, 12:22 pm
    Sponks
    O.P.

    REDRUM writes...

    I can only dream

    Good to hear from another fellow heritager! Yeah a lot of people in this thread have seen the light and moved over to AussieBB while the bigger RSPs are getting slower and slower while they are choosing to not upgrade their bandwidth allocation from NBN. Those speeds are a joke, wow.

  • rollee

    In cardina lakes. On IINET 100/40 plan. Up until 3 days ago peak was 0.6/9 off peak 25/9. Now getting 25-30/9 still on 100/40 plan.

    Event 4801657 should be fixed supposedly around 27th July.

    I have given iinet until the 30th b4 I jump ship.

  • Privateer
    this post was edited

    Lakeside here.
    I think iinet are doing some QoS on their link now, to make it usable at peak times until its upgraded.
    I'm on 25/5 and until late last week I was getting less than 1mbit peak, internet browsing and netflix were unusable from 5pm to 1am.
    Now browsing and netflix work fine, speedtest goes through at full speed, but torrents and a few other things seem to be limited 512kbits or so.

    No doubt when someone rings up now they will say nothing wrong, look at your speed test result :P

  • 2016-Jul-12, 9:12 pm
    Jacco

    REDRUM writes...

    I really hope this is congestion and fixable!

    It's fixable, sure... but how long are you willing to wait for that to happen? The issue is once an upgrade is done, how long until it happens again with another no ETR?

    I had my FTTN connection with my original RSP for 1 month and then walked once the speeds were dropping day by day. I wasn't getting as bad as some people have been getting ie; less than 1mbps all day which is woeful but I wasn't going to wait for it to happen to me and hope for a speedy fix.

    This is an absolute reason not to go on contracts with NBN � if someone can't deliver the service and fix within a reasonable time frame, find someone who will and deals with NBN Co directly for purchasing in more CVC and move without penalty.

  • 2016-Jul-12, 9:12 pm
    Shan Jay

    AussieBB is activating my connection today. Looking forward to running a few speedtests tonight :D.

    Quick question though, do AussieBB send an SMS or something to let me know when it's done? And how soon after do they send it?

  • 2016-Jul-12, 9:30 pm
    jnarain

    Yes they do, Excellent service from Aussie BB.

  • 2016-Jul-12, 9:30 pm
    Warnek

    I'm in Henty Park on 3BWK-03-14 and strangely my Speed Test results are great. Everything else is absolutely crap. 92-93Mb/s from Speedtest.net Actual downloads are either so slow that they time out or will take hours for a 30 MB file.

    Scratching my head at the moment.

  • 2016-Jul-13, 6:12 pm
    Shan Jay

    Warnek writes...

    Actual downloads are either so slow that they time out or will take hours for a 30 MB file.

    Are the downloads from Australian or overseas based hosts?

  • 2016-Jul-13, 6:12 pm
    Shan Jay

    jnarain writes...

    Yes they do, Excellent service from Aussie BB.

    Thanks! That's great to hear.

  • Warnek

    Shan Jay writes...

    Are the downloads from Australian or overseas based hosts?

    Both. I'm with Internode. Tried their own "Speed Test" downloads. Microsoft, nVidia, Steam etc. All are painfully slow. Most of those don't generally provide slow download speeds.

  • racka

    Warnek writes...

    I'm in Henty Park on 3BWK-03-14 and strangely my Speed Test results are great. Everything else is absolutely crap. 92-93Mb/s from Speedtest.net Actual downloads are either so slow that they time out or will take hours for a 30 MB file

    What sort of modem are you using? If it's an Asus DSL-AC68U, enable 802.1Q and it'll resolve your problem.

  • 2016-Jul-14, 9:28 am
    Warnek

    racka writes...

    What sort of modem are you using? If it's an Asus DSL-AC68U, enable 802.1Q and it'll resolve your problem.

    Netgear D7000. That's not an option in the Netgear. The PC is wired to the router so not WiFi. I'm tempted to convert it to Modem only and use an existing router to see if I can get different results. Assuming I can make that work

    Internode want 2 days of speed test results before they will escalate the issue any further, which seems a bit pointless given SpeedTest is the only site I get good performance from.

  • 2016-Jul-14, 9:28 am
    Privateer

    I don't think its your equipment.

    Internode have the same issue as iinet, I don't know if they share the same CVC link to the Cranbourne POI since they are both owned by TPG, but they both have the same notice.

    https://www.iinet.net.au/status/4801657
    http://advisories.internode.on.net/item/15119/

    Like I said before, I suspect they are now prioritising network traffic since last week until they upgrade them hopefully.
    Speed tests were rubbish during peak times before that but fine during offpeak. Now the speedtests are fine anytime, but downloading most things at any time is rubbish.

  • 2016-Jul-14, 9:34 am
    Warnek

    Ah ok. That makes sense though strange they would even offer to escalate to NBN if that's the case.

  • 2016-Jul-14, 9:34 am
    Shan Jay
    this post was edited

    I received my SMS from AussieBB about 30 mins ago, and 10 minutes later my wife sent an SMS to say the net had gone down and the phone line went dead, so she switched across the phone cable (I left everything setup with instructions :) ).

    She said it's online and the internet appears to be working fine., so all looks like it's gone to plan so far. (so far a faultless experience with AussieBB, very happy so far A++++).

    I asked if it was fast, her response "I don't know" XD. Anyway, she didn't have time to run a speedtest as she had to rush out to pick the kids up from school.

  • 2016-Jul-14, 3:45 pm
    zandY

    Privateer writes...

    nternode have the same issue as iinet, I don't know if they share the same CVC

    No they don't they have separate CVC.

  • 2016-Jul-14, 3:45 pm
    Shan Jay

    So far, so good.

    Ping 9ms
    Download 45.81
    Upload 18.25

    http://www.speedtest.net/my-result/5475715613

    This is on the AussieBB 50/20 plan, so it's up there. Not sure I could go higher (or would need to). This is in the old area of Pakenham, north side of the highway.

  • Shan Jay

    The connection has been awesome, but when trying to login to the My AussieBB page (using the details provided in the letter) it says "Username or password was incorrect. Try again" (I definitely made sure I was entering it right and that caps/num lock weren't the issue.

    I'll have to call support tomorrow to have it reset I guess. It's just a pain, because I've never logged in or change the password, so I would expect the login details in the letter should have worked.

    Oh well, minor hiccup. I guess it'll be a good test to see what their support dept is like to deal with.

  • Hugo Rune

    Privateer writes...

    Internode have the same issue as iinet, I don't know if they share the same CVC link to the Cranbourne POI since they are both owned by TPG, but they both have the same notice.

    I've heard that from both sides, but the only thing I can say is that my experience since shifting from iinet to internode was the opposite. There's peak congestion on international bandwidth � to a point � but even then, I can watch youtube at 720p without buffering on almost all nights. Speedtests though would be about 95/37.

    On iinet, it couldn't even load the whirlpool front page without pausing for a few seconds, youtube would buffer at 240p and even the blocky resolution below, speedtests showed the connection wasn't much faster than ISDN and there was extreme packet loss.

    The only thing I suspect is that iinet was using the congestion as a response to customer complaints, but ignoring what was probably a severe CVC issue.

  • 2016-Jul-14, 10:24 pm
    Warnek

    The connection was much better last night. Sitting around the 50-60 area. Will just have to persevere with it I guess at the moment. The inconsistency is more annoying than anything

  • 2016-Jul-14, 10:24 pm
    Chris

    So Jacco it seems there's no possibility of getting any answers. I spoke to level 2 tech last Friday who told me they had an incident in with NBN and were awaiting a response, which should have been by Tuesday.

    No response, so today I called AussieBB asking to speak to level 2 tech I had previously conversed with. After reading notes level 1 tech told me NBN was awaiting further information and required tests to be carried out. I was on my way home at the time and called back about an hour later. Same tech answered, put me on hold and then told me he'd spoken to his manager and apparently NBN had replied in the last half hour and stated there was nothing they could do.... Even the tech admitted it sounded a little too convenient but assured me it was the truth.

    I'm still mystified as to why I was dealing with level 2 tech last week, new incident lodged, hear nothing, when I call they want to perform tests and then miraculously NBN decides to close the case within half an hour of my call. Obviously not happy, the whole thing is such a cluster f###...

    I guess it's too much to get answers, just a pat on the head and told they make these decisions for a good reason. As it stands I can't imagine anyone in my DA, the node in contention part of that DA, is actually connected it... :|

  • zandY

    ^ Just remember don't blame your RSP when you get bullshit answers like this.

  • vinnie05

    Hey Chris, what about your neighbours any of them connected to NBN yet?

  • 2016-Jul-15, 10:29 am
    Chris

    zandY writes...

    ^ Just remember don't blame your RSP when you get bullshit answers like this.

    Not blaming Aussie as I know Telstra2 ( ie NBN Co) is responsible for this mess. Though AussieBB did drop the ball in regards to contacting me.

    vinnie05 writes...

    Hey Chris, what about your neighbours any of them connected to NBN yet?

    Unfortunately one side has never had internet connected. Though he'd probably be connected directly to the node if he chose to sign up...

    The other side rent, they're currently using a 3G dongle though I've just advised them that they'd probably get a better deal through the NBN. See what happens I guess.

  • 2016-Jul-15, 10:29 am
    Jacco

    Chris writes...

    I guess it's too much to get answers, just a pat on the head and told they make these decisions for a good reason.

    That's a shame, although I guess we both probably knew what the outcome would be.

    Chris writes...

    Unfortunately one side has never had internet connected. Though he'd probably be connected directly to the node if he chose to sign up...

    The other side rent, they're currently using a 3G dongle though I've just advised them that they'd probably get a better deal through the NBN. See what happens I guess.

    You might be surprised that they will most likely end up on the same Pillar / Node you are also on. When Telstra lay out cabling for a new estate the copper is there in the pit waiting to be 'activated' so no new cabling needs to be run. When we built our house the above was the case at least... I watched the guy come through and pull the pit cover up and finalise the cabling that was just lying there waiting.

  • 2016-Jul-15, 4:06 pm
    rjchau

    Is anyone aware of whether SkyMesh has CVC capacity at Cranbourne yet? Internode's speeds have been noticeably declining (as long as you don't pay attention to speedtest.net � clearly they're QoSing to this site) recently and it's beginning to stick in my craw.

    AussieBB isn't really an option at the moment � I see no static IP option, which is a killer for me. The lack of IPv6 is less of an issue (since it's still regrettably uncommon) but still of concern to me.

  • 2016-Jul-15, 4:06 pm
    very_itchy

    rjchau writes...

    AussieBB isn't really an option at the moment � I see no static IP option, which is a killer for me.

    Even for their residential plans the IP allocation is essentially static and won't change unless they do a major network change so you could have the same IP by default for years.
    Guaranteed static IP is available on the business plans for a small extra cost each month if you need it.

    The lack of IPv6 is less of an issue (since it's still regrettably uncommon) but still of concern to me.

    IPv6 is coming soon but not a great priority for AussieBB (at least for the residential plans).

  • 2016-Jul-15, 4:36 pm
    Jacco

    very_itchy writes...

    Even for their residential plans the IP allocation is essentially static and won't change unless they do a major network change so you could have the same IP by default for years.

    I was surprised by this when I signed up having the benefit of static without paying for it. May keep the same address for a few weeks or a few years... It's not hard to make any DNS changes if needed.

  • 2016-Jul-15, 4:36 pm
    BlackKnight7891

    So after 5 appointments were nothing happened, finally got the switch over to NBN. getting roughly 45mbps down and 25 mbps up. so far actual download rates from various sources is 38mbps. Im roughly 500m from the node

    Hardware:Fitzbox 7490 adsl router

    Receive direction Send direction
    Max. DSLAM throughput kbit/s 109000 44200
    Min. DSLAM throughput kbit/s 64 0
    Attainable throughput kbit/s 45813 25048
    Current throughput kbit/s 45015 25048
    Seamless rate adaptation off off

    Latency fast fast
    Impulse noise protection 31 43
    G.INP on on

    Signal-to-noise ratio dB 6 6
    Bitswap on on
    Line attenuation dB 20 28

    Profile 17a
    G.Vector full full

    Carrier record A43 A43

  • 2016-Jul-15, 4:51 pm
    peter.read

    We were told NBN ready, signed up with an RSP. RSP tell us Network Shortfall, two days after they tell us its fixed and appointment was made for Monday. Got an afternoon appointment, tech comes out and discovers the entire street isnt wired up, (my girlfriend was home at the time), go home that night and open up the conduit next door on a vacant parcel of land (couldnt open ours, didnt have any tools) and Tech looks to be about right upon initial inspection. Tech tells us to get in contact with our RSP, we are now in the mists of getting it sorted out. Mate has been our RSP and they've been great so far. But I want to know is How can NBN say we are Service Ready when there isnt even any telecomm infrastructure in the street? Or better yet did we get a lazy tech? Either way, no internet for the forseeable future. Hopefully we can get something sorted out, I would have imagined atleast they would have put the wiring in the conduit when the roads and paths were built. Either that, or NBN isnt using the communications conduit on the nature strip. I'm so confused and angry at the same time.

  • 2016-Jul-15, 4:51 pm
    vinnie05

    AussieBB are upgrading the Cranbourne backhaul again to keep up with demand

    whrl.pl/ReFMcG

    I so glad I went with them as they seem to be on the ball.

  • 2016-Jul-15, 5:14 pm
    Jacco

    vinnie05 writes...

    AussieBB are upgrading the Cranbourne backhaul again to keep up with demand

    whrl.pl/ReFMcG

    I so glad I went with them as they seem to be on the ball.

    Very much this, I'm glad I moved to them.

    This is the second time they've smashed the upgrade button within 24 hours of such issues, top notch!

  • 2016-Jul-15, 5:14 pm
    Virtual Insanity
    this post was edited

    I'm finally connected, just ran a speed test and i'm wondering if i'm stuck in among some congestion.

    ISP is iiNET
    FTTN @ ~800m

    Sync is 43.0 / 13.7
    Speedtest.net Results @ ~10:20pm Sun 24/7/2016 are 36.70 / 10.98
    Not bad, but the main concern is latency, a staggering 151ms
    A tracert to a local server shows a ~145ms first hop outside of my router.

    Speedof.me is showing 175 ms latency approx 4.1 / 3.16
    Speedof.me has gotten slower and slower as the evening goes on.

    Not at all happy with the 145ms on the first hop.

    Everyone is in bed now, things are looking much better...
    Result @ ~11:15PM Sun 24/7/2016

  • 2016-Jul-15, 5:54 pm
    Sponks
    O.P.

    Yep, pretty consistent with what others have been seeing on previous pages. Many have jumped ship from Internode and iiNet since they are ignoring the congestion alerts they would be receiving and not doing the right thing by their customers.

  • 2016-Jul-15, 5:54 pm
    Sponks
    O.P.

    Wow this thread has gone quiet. Just an FYI that AussieBB are having a promotion for August for the Refer a Friend promotion. If you sign up using the refer a friend method and providing an active members email address, you will get 6 months of double data allowance. I have a list of AussieBB members that have been referee's, so if you are looking to sign up let me know and I I'll pass on the next email address in the list. They will receive a free month and you will get double data for 6 months, win/win! I will also add your email address to the list so you will also get a month free when it gets around to your turn.

  • 2016-Aug-18, 2:27 pm
    treva23

    Anyone Get an email from aussie bb stating that there will be an outage this weekend?
    Wonder if it is related to some type of upgrade?
    or maybe just me?

  • 2016-Aug-18, 2:27 pm
    John Alexander

    We are doing some changes in Melbourne that will drop your connection for a few minutes. It is an upgrade, but not to do with the Cranbourne NBN poi.

  • 2016-Aug-18, 2:32 pm
    treva23

    Thanks John!!

  • 2016-Aug-18, 2:32 pm
    hsv2kk

    Anyone else having constant disconnection issues today?
    We're in the Cardinia Lakes estate.

  • 2016-Aug-18, 3:02 pm
    vinnie05

    hsv2kk writes...

    Anyone else having constant disconnection issues today?

    who are you connected with, I had no issues with AussieBB, I'm on McGregor Road though.

  • 2016-Aug-18, 3:02 pm
    treva23

    im also on mcgregor road and no issues here, also with aussiebb

  • 2016-Aug-21, 1:20 pm
    Spanrz
    this post was edited
  • 2016-Aug-21, 1:20 pm
    Janox89

    Thought id put this here.

    We are looking at moving into the Lakeside estate in Pakenham and I was just wondering whether there is an updated list of Node locations for that area, or is there a way I can know what im looking for so I can find the closest node to a house we are looking at?

  • 2016-Aug-22, 8:46 am
    Jacco

    Janox89 writes...

    We are looking at moving into the Lakeside estate in Pakenham and I was just wondering whether there is an updated list of Node locations for that area, or is there a way I can know what im looking for so I can find the closest node to a house we are looking at?

    The best you can do is look at the map that Sponks has put together and work out what DA the house you'll be moving in to is located. The map hasn't been updated with many Node locations for Lakeside but it's not hard to go for a walk within the marked area to find it on the side of a road. This will be the same outcome for all locations in Pakenham and surrounding areas recently made go live via FTTN.

    Working out distance is another beast all together.... you may find that you are within say 200m of a Node, and you would think the logical path should estimate street path = line length. It won't be until you connect a modem to the line that you will know for sure. Case in point for my connection in Lakeside � Node cabinet within about 200m of my property but due to the illogical way the line runs (as when copper was being laid out 10 years ago no one ever thought some numb skull would try and use it for high speed data throughput) I'm about 700m away in line distance. This net result is a max 50mb sync speed and depending on copper quality everyone's results vary wildly when greater than 400m.

    So you can try and guess and hope for the best... but until a physical connection is made with FTTN it is 'unknown' what you will get. This is now known colloquially by many as Node lotto (similar to ADSL port lotto of years gone by).

    Good luck :)

  • 2016-Aug-22, 8:46 am
    treva23

    Hey all, anyone been experiencing peak hour slow downs lately with Aussie BB?
    Around 8-9 pm im lucky to get anything near 20mbps.
    As soon as it hits 12am or 1am its back to 95mbps.
    Upload speed stays the same through the peak period at 35mbps.
    This is from the McGregor Road Node.

  • Phil Britt

    We have a lot of capacity into the Cranbourne POI which feeds Pakenham. Last night was a busy night due to the apple update, traffic was about 40% higher than the normal peak.

    If the problem was more than just last night, I'd suggest logging a fault with us.

  • zandY

    The last few nights yes I'd seen a massive slowdown around 8-830pm but didn't seem to last long but once it picked up it wasn't back to full speed seemed to hang aroind 30-40mb. For a short while there I was lucky to get 800kB/sec which is extreme.

    Last night around 9 I noticed because my Netflix suddenly turned to garbage instead of nice HD. seemed to sort itself out after 5 mins though but didn't go racing off to do any speed tests and make the problem any worse.

  • Jacco

    treva23 writes...

    Hey all, anyone been experiencing peak hour slow downs lately with Aussie BB?

    I have seen a few speed fluctuations here and there maybe the last 4 days.... I'm on 50mbps plan but it's never dropping below 35mbps in those times and sorts itself out fast enough to be a non issue. Aussie are on top of this more than any other provider so it won't stay an issue for long if it keeps going.

    Just remember how expensive it is for RSPs to try and give everyone a fair speed for what we are paying for. Not everyone will get max speed 24 hours a day � Aussie would go broke charging what they do for what we get and fortunately for us on Aussie we are in the minority of RSPs that actually get max peak speed most of the time. Check out some of the other RSPs forums to see those stuck on other RSP's who keep the issue going for months at a time where speed decreased day by day to less than 1mbps.

    The team at AussieBB are really doing a bang up job providing us great service with relatively low contention issues. I was with my old RSP for 15+ years before I jumped to FTTN but the NBN contention clearly became an issue straight away and seems to be continuing. Been with Aussie now almost 3 months and have no issues and as long as they keep up what they are doing I will be a happy customer for many years to come.

  • zandY

    The best part so far has been the very proactive monitoring, transparency, and rapid turnaround when things have gone pear shaped.

  • 2016-Sep-6, 11:17 am
    REDRUM

    I am almost ready to jump ship to AussieBB I think, after all the issues I faced ordering my FTTN the last Telstra rep I dealt with went waayyy out of his way to keep me at Telstra. Given I had been with them for decades I thought I'd give them one last shot, plus it was a good deal we negotiated ;)

    Even now during peak times, my throughput is congested heavily. Synced at 61/20 and getting; http://www.speedtest.net/my-result/5633045995

    Will often drop well below the linked results.

  • 2016-Sep-6, 11:17 am
    Sponks
    O.P.

    Let us know when you are ready Red and I will shoot you through a referer address and then can add you to the list of referers.

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