The lack of transparency amazes me, if you level with people most are understanding. Its the unknown or let of concern or urgency even if pereceived that annoys the average person
Ahhh, the joys of the internet age. Back in the day, it was easy to simply tell someone a few porkies as to why things were not ready and away they went.
Now, with all the info we can probably muster, insider knowledge and so on, we must need answers � full answers and NOW dammit!
5REL-05 � signed this morning with TPG
Now to wait a week (or many delays more) for installation.
5REL-05 � signed this morning with TPG
Now to wait a week (or many delays more) for installation.
What did they have to say?
Wondering if just took the order even though not RFS yet
They said it went RFS internally an hour ago so they could proceed. After me trying Thur night, Fri morning noon n night haha.
So i had to ring internode (current adsl) about an issue and they said gone live 45mins ago! The bloke seemed to know a fait bit
In short signed up rolling month contract 50/20 plan 500gig $84. Sending me out a fritzbox from interstate as out of stock in adelaide. July 29 between 2-7 is my cutover date
Can I ask how much the fritz was with AdiNodePG
I paid $249
Would of been $199 if i signed up on 24 month contract but i opted only to go rolling month contract
I paid $249
On their website the other day it said $50 off for any NBN signup. It says you don't need to pay the $99 NBN setup fee when you signup for 24 months.
Has it changed???
EDIT: It still does.
http://www.internode.on.net/residential/broadband/nbn/
$50 off the purchase price of an all-in-one FRITZ!Box 7490 home gateway,
which also features WiFi, voice-over-IP, a DECT cordless phone base station, and other advanced features
(regular price $249) � only when you sign up for an NBN broadband plan.
Edit again: Whooooohooooo! On the phone to Internode as I type
No luck for me, apparently there is an issue that requires a ticket raised with NBN..
Just checked email looks like will pay $199 aswell, nothing was said though
Perhaps would have even been $50 cheaper again if i went on a contract
I signed up for 100/40 with TPG, now just gotta wait for confirmation and install dates so I can let iiNet know I'm switching.
So just got my NBN order date confirmed and I only signed up a few hours ago:
Your appointment has now been confirmed:
Your installation date is 2016-07-22
Your installation time frame is between 13:00 and 17:00
So TPG may have shorter install windows? noticed on the 5CPK Thread inode is commonly 2 weeks.
Just checked email looks like will pay $199 aswell, nothing was said though
Perhaps would have even been $50 cheaper again if i went on a contract
Did you speak with someone local or someone overseas? The guy I spoke to (in Adelaide) said the $199 straight up. He made no indication that the Fritz was out of stock either, so who knows.
Anyhow, I have an appointment for the 26th @ 8:00AM!
5rel05-13 here,
Ordered internode platinum 500GB with the fritzbox.
$199 for the modem, $99 setup fee, postage waved as they are delivering from interstate.
Appointment scheduled for the 22nd.
Did you speak with someone local or someone overseas? The guy I spoke to (in Adelaide) said the $199 straight up. He made no indication that the Fritz was out of stock either, so who knows.
Anyhow, I have an appointment for the 26th @ 8:00AM!
Vaughan, he was from adelaide
He just said the fritz was out of stock in adelaide but
Would be sent from interstate
Seems everyone getting dates before the 29th!
Seems everyone getting dates before the 29th!
seems to be a bit of a lucky dip with dates. I could have had the day before, but in the afternoon.
I am a little peeved about one minor detail � I was told that I was not able to port my VoIP number from Adam. I thought they were able to port any (08) number?
I got a call back from iiNet to say my area is also now rfs. Couldn't give me an install date yet though. Said likely 10-14 days and I'll get a email once it's been assigned. Also in 05.
I got an installation date on the 25th from 13:00 � 17:00 but that's my first day back at uni and I have classes then, so I have to reschedule unfortunately :(
I got an installation date on the 25th from 13:00 � 17:00 but that's my first day back at uni and I have classes then, so I have to reschedule unfortunately :(
If its fttn you don't need to be home, the tech cuts you over at the pillar.
If its fttn you don't need to be home, the tech cuts you over at the pillar.
Not necessarily true. I have a Wimax connection and had the land line disconnected. Apparently I need to be onsite as they need to provide a new connection.
My number was already with internode
Me too ( iiNet ) , so if I keep the same provider it isn't going to take a week....
You sound like me. I'm 5REL-04 also on Nari drive. I called nbnco and they have no idea when it will be available here and according to them build hasn't commenced. I'm assuming only the newer parts (like behind me) have been upgraded at the moment. Communication from nbnco hasn't been good.
Communication from nbnco hasn't been good
Well, it is not their job to communicate with you
Do you have a number for them please? My order has been escalated as NBN informs my supplier that there are issues and they are investigating.. Might just be better for me to call them direct and get a proper explanation.
Do you have a number for them please? My order has been escalated as NBN informs my supplier that there are issues and they are investigating.. Might just be better for me to call them direct and get a proper explanation.
Would like to know too
Just a heads up if you're looking to connect with Telstra you might be waiting a while. They apparently have no modems in stock and don't know when they are getting resupplied, I'm waiting for a callback tomorrow from the warehouse on an estimate of how long it should take.
They also won't let you supply your own modem. I've spoken to several people on their nbn sales team and none of them will book an appointment until the modem has been sent. I've now been moved from the 26th to no date pending modem delivery.
So if getting connected absolutely asap you might want to look elsewhere.
I've had my modem supplied by them since the 12th and yet to get an appointment. Super frustrating! My date of the 14th was cancelled and can't be rescheduled due to some problem with the data cabling or who knows what that is being investigated...
You can opt to buy a modem from their stores � $219 and claim the money back from them. Just an option for those that want to go that route..
Hi all, been reading this with a lot of interest and thought I'd give some TPG feedback. Like the rest of Hallett Cove we've had Adam wi-max for about 4 years with varying speeds of 100kbps to 2Mbps on a rare good day. I signed up to TPG on the RFS date for 5REL-01 on 8/7 and order was accepted right away and modem sent that same day. That took about 2 business days to arrive and the NBN tech was booked in for yesterday 18/7 so all up 6 business days from sign up to install. I've been reading all the comments about whether a techo is needed or if the ISP is misleading some. Although we have a phone line to the house, it hasn't been used for since about 2004 at all.
The NBN techo had a look and said there was no signal so basically he had to fiddle about with the Telstra connection to the side of the house, then at the nearest Telstra pit on the road, and then finally at the Node before coming back and certifying it was up and running and I just needed to plug the modem in. Turns out we are the first house to connect to this particular node. So there is some need for a technician for some people as was the case for us. I plugged the TPG modem in and it was up and running. Signed up for 100/40 plan and was told by technician I am about 400m from node so could expect about 70/40 max. Speedtest shows this to be the case, although I did get about 85 down last night.
The only thing I have noticed which I am going to do some online research about is that there is a significant difference in wifi speed versus the ethernet cable � cable gives 70-85 whereas wifi max speed ranges from 25-40. Have moved the modem all over the house but am wondering if I need to upgrade to a higher spec modem that will carry a faster wifi signal a further distance (2 storey house here). Any thoughts on that? In summary, transferring to TPG has been a breeze and NBN technician was great and finally finally after so long of waiting I can watch a YouTube video without buffering :-) Hope everyone else's goes well.
I'd give some TPG feedback
Thanks for the feedback. It will be interesting to see how others of us go.
Does anyone know whether a Fritzbox 7272 would be a decent choice of modem for FTTN? and also it seems as if there isn't a node within a km from me :( (lander road/southern expressway)
Maik28 what node are you on?
You can opt to buy a modem from their stores � $219 and claim the money back from them. Just an option for those that want to go that route..
I actually brought this up with them! I'll do it next time I inevitably get a callback, I would be connected yesterday if I knew this.
Which node are you on?
So I called iiNet again today � I haven't been able to get anywhere with them for nearly 2 weeks. Emails are going unresponded and when I call them the tech person gives me the run around "oh, we're waiting on NBNCo to get back to us".
I told the tech about some of the stories in here. How others on different ISP's have been connected within days and even had a confirmation date confirmed immediately. I told him we haven't even received the modem yet and we're getting really frustrated with the lack of response. I was pretty keen on cancelling our setup and moving to a different ISP.
He told me to wait, he'll follow this up today and I should get a confirmation about a setup date by this afternoon.
Seems my presumptions that iiNet provide a better service may already be falling flat on their face. Hopefully I can get this resolved soon. Anyone else having issues with iiNet?
I think the one on Medway street. It's closest to our house..
I'm in 05. I called and booked nbn on 16/7, but wasn't given a date. I'm byo modem. Was told they'd call me to book a date. After reading someone's reply here(thanks) I thought I'd call them to try and speed the process. It worked. I'm booked for 27/7, with no tech visit required. This is with iiNet.
I'm with Internode and I moved to TPG, I've received the modem (Wireless coverage is terrible compare with my existing Billion Router) and still not confirmation to connect me to the node :(
Below is the status of my service from my TPG account. I think it is going to be very long 30 business days... Im 5rel-01
User status: active
Packages
Ident Status Purchased Activated Expires Package Type
70521057 active 2016-07-07 NBN FTTN Broadband XL Bundle Superfast
Installation History
21:30, 07 Jul 2016 Created equipment order 1879555/1: 1xPIAS0060
21:30, 07 Jul 2016 Created equipment order 1879555/2: 1xPIAS0010
15:37, 12 Jul 2016 Updated equipment order 1879068: Available
16:31, 12 Jul 2016 Updated equipment order 1879068/1: Shipped 20160712
16:31, 12 Jul 2016 Updated equipment order 1879068/2: Shipped 20160712
16:31, 12 Jul 2016 Updated equipment order 1879068: Complete 20160712
19:54, 12 Jul 2016 Wait for NBN provisioning response
How is it, then, that Internode can do it then and there on the spot? I called, we went through the order process and then he gave me a series of dates that the connection will occur on.
I have a friend in the same predicament (he is up in Hawthorndene). He placed an order with iiNet on the 8th and hasn't heard jack. He was floored when I told him that I had a provisioning confirmation within 5 minutes and while I was still on the phone placing the order.
Seems my presumptions that iiNet provide a better service may already be falling flat on their face
consumer account? Business account service is much better.
What does an internode provisioning confirmation look like?
All I've had from internode is the "thank you for your order" email.
Going into their order checker and I have:
Order status: Your service is in the process of being connected.
Detailed status: Pre-Order: Your order is awaiting verification by our staff.
Did TPG get you to waive the customer service guarantee so they dont have to pay you compensation if there service is dodgy? They would not connect me up without doing it, said this is how they keep their prices low..... I have had 2 emails detailing the steps for the installation. Says they will call me today or tommorow with an installation date. Lets see how they go.
That waiver is for the voice service, not Internet. Adam/iiNet also do it.
I hesitantly accepted it yes hahaha
My mates in 5CPK08 on TPG 100/40 and has never had congestion and syncs steady at 89/35
But I figure that's what the month by month contract is for haha so I can jump ship if they suck.
I don't think i would really complain anything over 600kb/s download is a bonus for me and its only $10 month more than i paid before on ADSL and its unlimited. So no more the kids using up all our bandwidth on youtube, netflix. Just had my connection date confirmed moments ago as 1st August between 08:00-12:00. Says no need to be home just hook up my modem after 12:00 and it should work. And i will drop them like a hot potato if they are shite, Its not complaining if you give them the finger and walk...... So 7 business days from sign up to connection, wish i did this a week ago if i only knew that not all ISP service all the areas.
Hi there, I have written a few days ago about my TPG experience � so far it has been excellent. I signed up online and didn't need to talk to a call centre at all. They sent the modem the day I signed up and it arrived 2 days later. NBN came out this week (6 days after sign up) and connected me � I'm on 100/40 and got 85Mbps right away � bye bye Wimax! Hope yours works out okay too.
What company did they send the modem with, did you need to be home to receive it? I'm not planning on using their their modem anyway and don't really want to mess about driving to a couriers depot if they don't leave it in the mailbox or local post office. can you remember what model is it so i work out if it has any resale value?
What modem do TPG provide? Sounds like alot of people have had a good experience so far.
That waiver is for the voice service, not Internet. Adam/iiNet also do it.
Can confirm, iinet made me agree to the waiver during signup
And it begins....... Internode don't have the Fritzbox in stock at all and have no ETA of when it will be available.
Great � do I stick with Internode? Do I stick with the Fritz? I don't really want to cancel my installation date, just in case there is an issue which needs further work down the track.
Might be giving TPG a call after all......
If you called up TPG i am sure you would get in with the group for the 1st Aug installation, are you only going with the fritz for the VOIP function? MWAVE have them in stock and normally deliver pretty quickly.
If you called up TPG i am sure you would get in with the group for the 1st Aug installation, are you only going with the fritz for the VOIP function? MWAVE have them in stock and normally deliver pretty quickly.
Pretty much � also price. Order when you connect a NBN connection and I got the device for $199.
Kinda a bit pissed that I will have to pay full retail � I might be pushing Internode for some sort of credit (unlikely, I know).
The other thing is I buy the device from the ISP so I don't need to spend stupid hours trying to nerd it out to set it up.
If your sticking with internode you would think they would supply temporary modem until they get the one you ordered.
If your sticking with internode you would think they would supply temporary modem until they get the one you ordered.
How many temporary modems do you think they have?
Okay here's a question...
If TPG are managing to connect people so incredibly fast, what about signing up with them no-contract and churning a month later?
Are there costs/complications involved in switching between NBN providers? My understanding is changing providers is meant to be easy under NBN?
If you got money to burn you could.... when you go on the no contract plan you pay $99setup, $10 delivery for modem, $20 pre payment for VOIP, all this is non refundable but you can leave anytime you want. Once the wires are joined you should just be able to disconnect and re connect with another provider. I have just spent hours changing my accounts over to my new email address and still have more to go. Absolute pain in the butt! I don't think i could be be bothered going through all that again and blowing $120 to get a faster install.
I have just spent hours changing my accounts over to my new email address and still have more to go.
Why do people still use their ISP's email address?
My Brothers FTTN Internode order in 5REL-05 is scheduled for Monday 25/07 but we dont have the TG1 modem yet.
I spoke to someone from Internode today who said they should haved stock on Monday which is cutting it a bit tight.
Was going to pick it up from the Internode office.
Just spoke to internode re: fritzbox availability. The operators "guess" is that it will be available late next week. I think that was just his personal opinion though, definitely nothing official.
Just spoke to internode re: fritzbox availability. The operators "guess" is that it will be available late next week. I think that was just his personal opinion though, definitely nothing official.
So, how much to bring back a box of them from Germany? ;-)
And it begins....... Internode don't have the Fritzbox in stock at all and have no ETA of when it will be available.
Great � do I stick with Internode? Do I stick with the Fritz? I don't really want to cancel my installation date, just in case there is an issue which needs further work down the track.
Might be giving TPG a call after all......
I've been dealing with this crap for the past 2 weeks. I eventually gave in and bought a cheap telstra vdsl modem off gumtree for $20.
Hey Tillsy. So far it's sunny. It's raining north and south of us. If it rains the tarp is coming out and pictures will be posted haha ;-)
Which area are you in? Got to take pics haha
$79 is for the 25/5 plan, i am sure the 100/40 was close to $100/month, unless they changed their plans in the last 2 days. You sure that's right?
$79 is for the 25/5 plan, i am sure the 100/40 was close to $100/month, unless they changed their plans in the last 2 days. You sure that's right?
Is this in regards to my plan?
shueardm plan, man i would have paid an extra $10 for 100 speed. I signed up at 25/5 for $69 and the 100 speed was $30 more.
I'm slightly disappointed by the max at 80/30 since we're really close (200-250m) to the pillar and node,
The copper can run a few hundred metres more than directly from the node, if it loops to the other side of the road and back to you. Such is life under the second rate NBN
I lie in patient wait. Haha
https://s32.postimg.org/jgpbd91g1/image.jpg
https://s32.postimg.org/7szuwg1ox/image.jpg
All ready to go.
#NBNSTALKER
Talk about compressed photos hahaha looks like I took that on one of the original 3 Mobile phones haha oh the video chat was so before its time tho HAHA 3 mobile lol. Sorry reminiscing brings a laugh.
I lie in patient wait. Haha
True to your word bigmacmclean, that's awesome ;)
You know if you stand by that pillar with your trench coat, tarp and that rope they will probably arrest you bigmacmclean....... #FREAKEDOUTNBNTECNICIANTHINKINGHEISGOINGTOGETRAPEDBYMCLEAN
lol
I'll just act awkward and ask if he is installing FTTP and if not I'll yell and scream and chase them. Hmmmm may not be as productive or funny as first thought. Looks like some rain coming over soon. Does anyone know the 'go away rain dance'?
Does anyone know the 'go away rain dance'?
https://s-media-cache-ak0.pi
what's the go to modem people are getting?
https://postimg.org/image/f5eny9cnl
Across the road. Not my mode or pillar but someone's about o have NBN.
Tillsy. That is most definitely better than I thought it might be haha but it's working so keep doing it man. Love the lighting at ur dance studio haha so off topic. Sorry everyone haha
what's the go to modem people are getting?
Then consensus was briefly the fritzbox on internode but they have shortages at the moment so that is out the window.
I was not expecting this.
Just had a call from NBN saying they are coming in 30mins to my property.
Weird thing is I have an active copper connection so maybe they're checking first to make sure people have one. Very odd. Anyone get a call on their connection day?
Across the road. Not my mode or pillar but someone's about o have NBN.
Can't really tell from the quality, but is that the node near the corner of Byards and Kenihans?
Then consensus was briefly the fritzbox on internode but they have shortages at the moment so that is out the window.
Wot 'e sed.
I am lucky (or unlucky � you decide) to have a WiMax connection, so I can still have the NBN turned on, without effecting my current connectivity. So, I am still kinda waiting for the Fritz.
I called 'node again today and was advised that it won't be until 1st/2nd week of August when they have the Fritz's in stock. In the meantime, I am going to keep a lazy eye on Gumtree to find something cheap that will work.
Heavily zoomed in photo. Yes that's the pillar. Kenihans and byards
I am so happy to finally have great speeds
While i would have preferred FTTH I am more than happy with speeds and the reliability of my new FTTN connection. I think for most people on the Reynella exchange, it comes as welcome relief to to the crap speeds/reliabilty many of us have dealt with for so many years
Yes that one :)
Hopefully we will have a connection soon!
Hi muzzamo,
No I didn't get a phone call and I don't know if they tried to pay us a visit as we weren't home yesterday afternoon.
Julie
I spoke with Internode yesterday and they kindly offered me a loan (refurbished) TGiiNet-1 modem until the Fritzboxes are back in stock. They were great and very helpful so my relationship with Internode is off to a great start.
WTF? Has anyone in the same situation without a modem been offered a loaner? It's not even come up in conversation with me and Internode.....
As per Muzz on the last page, I'll be calling them as well and seeing if I can get one.
No they just pretend ones on the way
Internode didn't offer me a loan modem straight up. It was only after I made it clear that I shouldn't be inconvenienced by not having any internet connection through no fault of my own because they couldn't keep their commitment to me. They couldn't argue with that and I had to wait on the line for a while for approval to be given as they don't normally give out loan modems for this purpose. Charlie was the person I spoke to.
Internode didn't offer me a loan modem straight up
At least you gave it a crack and worked something out.
You do realise, there is now precedence!
Have a FRITZ!Box 7390 that I've been renting from internode for a while now and I've read conflicting information that they will work with vdsl also, does anyone have any idea if that will work or not? I've put off signing up with the shortage of the 7490's but if what I've already got will do I can start the ball rolling.
So I realized this morning the modem Telstra sent me was a replica of the one I already have and use on ADSL2+. The more I tried to explain that I need a new one, the more the guy argued with me that he can't if there's nothing wrong.. Erm.. Ok, so ADSL modems work on NBN FTTN? He only then realized the dilemma.. So they are sending me the TG799 Telstra modem.
Anyone have any comments on that modem?
Have a FRITZ!Box 7390 that I've been renting from internode for a while now and I've read conflicting information that they will work with vdsl also, does anyone have any idea if that will work or not? I've put off signing up with the shortage of the 7490's but if what I've already got will do I can start the ball rolling.
http://whirlpool.net.au/wiki
Model: FRITZ!Box 7390
Status: Working. Some at full speeds /forum-replies.cfm?t=2483992 others at slower speeds /forum-replies.cfm?t=2466957
Chipset: ikanos
Firmware(s): 06.30
RSP Providing: N/A
Features: N450, 4-port Gigabit, USB2, 2 FXS, DECT
Bridge Mode Available: Yes
Street Price: N/A. No longer available, see 7490 above.
I think you will find the FRITZ Box 7490, 7390, and 7360 work on FTTN VDSL using the latest firmware. The only one that does not work is the 7272. All you can do is try it
5REL-05, have been away last week & just got home.
Looks like they have done the cutover on Friday (no DSL anymore).
No modem either � waiting for the fritzbox with node. So i'll be ringing them tomorrow to press for a loaner I think.
What's the concensus on fttn installs and bad weather currently? I looked around a few threads and I've seen quite a few installed cancelled to due rain.
Theres a 80-100% chance of rain on my install date, I wont be surprised if it get rescheduled for the 3rd time.
Rang internode looking for a loan modem while the fritz comes in and they are apparently out of stock of the loan modems at this point. Going to get a call back from them later today once somebody with authority to "discuss other options" comes in apparently. Maybe they can get a new TG-1 out of a box and make it a loaner :-)
If they play hardball and can't offer the TG-1 as a loan modem I can see myself cancelling the fritzbox order and settling for the TG-1 anyway. The specs arent that bad.
The good news is that my NBN cutover seemed to go according to plan, although no way to verify without a modem.
Rang internode looking for a loan modem while the fritz comes in and they are apparently out of stock of the loan modems at this point. Going to get a call back from them later today once somebody with authority to "discuss other options" comes in apparently. Maybe they can get a new TG-1 out of a box and make it a loaner :-)
If they play hardball and can't offer the TG-1 as a loan modem I can see myself cancelling the fritzbox order and settling for the TG-1 anyway. The specs arent that bad.
The good news is that my NBN cutover seemed to go according to plan, although no way to verify without a modem.
Very interesting. Very interesting indeed!
I am in two minds calling them. If I don't get a loaner, I still have a connection and (I'm being Mr Nice here) if there are others who have lost their connection totally, I'd rather them be up and running.
But, let us know how you go!
EDIT: I called and tried to get a loaner � no dice. They didn't even entertain it for me.
Just out of interested, how long did it take for tpg to email you the confirmation and that? I signed up over the phone and havent seen anything yet
Just out of interested, how long did it take for tpg to email you the confirmation and that? I signed up over the phone and havent seen anything yet
I Signed up online, i received confirmation and appointment time within the hour
cheers looks like im making another call then. dont advise phone sign ups with tpg not a pleasant experience
I disagree
TPG Were so quick, simple and easy. basic questions. cheap fees.
I'm with Greg. I got sign up within the hour and it all went smoothly.
Router came in 2 business days and Had a connection stable and working in a total of 6 days.
Why was your TPG call so bad?
They check address, ask what plan, take ya details and then read out loud the T&Cs...
Signed up with Telstra Friday
Modem has been shipped today.
Appointment booked for 4/08.
Free speedboost added 100/40
So far, been a fairly painless experience. Wait and see I guess.
order placed on Friday, booking now confirmed for the 10th August. First in on the RFS day but 2 � weeks to get a connection. Just have to take my mind off it I guess
Went and bought a cheap tp link vdsl modem from office works on internodes reccomendation as wont havr frtizbox until a week at least and cutover is friday
Either that or push my date out and fridays weather looking good im not taking any chances
Anyone from Lonsdale connected yet??
Yup. Same happened to me. Applied on Saturday, but had to raise a case with NBN to fix the status... Then on Tuesday they signed me up for August 2nd cutover, hadn't received a SMS within 3 business days, so called and was advised the appointment was CONFIRMED and would advise if any issues on the day....and today they changed to the 10th without notifying me � found out after calling up saying I still hadn't had a confirmation.
Apparently NBN said there were issues on 5REL-05 that would not be ready until 10th August.
On the bright side, hopefully within the next month I'll be off this 1-2mbps connection. Even if I experience congestion and go down to 7-10mbps, I'll be super happy.
Doesnt make sense as there is people on this thread in 5rel-05 that are connected. Unless its a specific node?
What area are you in if you dont mind me asking?
Yea, im in 5REL-05 and its apparently booked for monday install. What ISP did you sign up with?
OK, I am now online! Yay. As per the reply in /forum-replies.cfm?t=2550366, Internode received modems to their head office, so I have decided to forgo the Fritz for now and use the TG1.
I'm on a 25/5 plan. Connected to 5Rel-05
Speed test results:
http://www.speedtest.net/my-result/5507174582
Modem Stats: (up first, down second)
DSL Type: VDSL2
DSL Mode: Fast
Maximum Line rate: 56.7 Mbps 141.24 Mbps
Line Rate: 6.4 Mbps 28 Mbps
Output Power: -3 dBm -15.6 dBm
Line Attenuation: 2.5, 11.0, 16.3,N/A,N/A dB 6.8, 14.2, 20.4 dB
Noise Margin: 31.2 dB 30.7 dB
Lets say, it seems Snappy compared to the 1.5MBPS I was getting from the old device at this time of night!
Cheers
Well done mate
Alls well that ends well
Internode couldnt get me a modem but gave me a credit for a month to purchase a cheapie so i have something ready for friday
What node are you connected to?
Well done mate
Alls well that ends well
Internode couldnt get me a modem but gave me a credit for a month to purchase a cheapie so i have something ready for friday
What node are you connected to?
They gave you credit? Do you go on a contract? I tried and I tried and at no point did they ever offer me any credit, but I am not on contract. At this point, I will try out the TG-1 and see how it performs. If it's OK for our needs, I'll keep it and cancel the Fritz.
As for the actual node, I am on 5Rel-05-15. According to the Tech yesterday, my connection is a lonely connection, as I am the first one on. Lets see how it's all going in a month or so.
Just called Internode to make sure my install was still okay, all green for next Tuesday still.
Router hasn't been delivered yet, but they do physically have it and is about to head off. If it doesn't arrive in time they have offered to give one to me in person in the city and I can return the other when it arrives. Very impressed with the service.
Noticed they have upgraded their plans, so have upgraded.
They gave you credit? Do you go on a contract? I tried and I tried and at no point did they ever offer me any credit, but I am not on contract. A
Yep one month, im not on a contract either
Pot luck on who you talk to at the time i guess
I was due to be connected today. Tech didn't turn up or bother to inform me/iiNet. flap face. In 05.
So what now? Re book you in?
Yeah. I just go back in the queue I think. Have to wait until the morning to get a new appt.
I don't know if it is a problem with the wiring in the house or the actual line but these results using the modem supplied by TPG are:
What is your approximate distance from your node?
What area are you in if you dont mind me asking?
Just behind the shops (5REL05-17).
On go live when everyone was signing up, my area (typed in several houses around me) was still not available.. took 3 or 4 days after that to say it was ready � so I'm thinking there *might* be some issues.
Letter in the mail yesterday from TPG, offering NBN connection. Compared to what we pay now it's bit expensive for the extra speed. Would we be better to wait until the prices come down?
Hmm. An update to my install status (Lonsdale... which area is this? 5REL-??)
So I just received a call from TPG updating me on my NBN install status after hearing nothing for close to a month.
They informed me that NBN had updated them, stating that my area is not yet RFS and did not give an ETA.
Yet the NBN website lists this as RFS.
*sigh* :(
Yes, certainly have. I dont think all the Nodes are on there though. Might have to go for a walk.
Does anyone know where the nodes are in 5REL-03?
5REL-03 is a big area, sounds like you're talking Hallett Cove though.
I'm in Sheidow so 5REL-03-06 is my baby, corner of Robinson St and Holdfast Dr. There's one immediately around the corner from it in Holdfast Dr just near Steamranger Dr, not sure which one as it's not mine so haven't taken a look ;)
5REL-03 is a big area, sounds like you're talking Hallett Cove though.
I'm in Sheidow so 5REL-03-06 is my baby, corner of Robinson St and Holdfast Dr. There's one immediately around the corner from it in Holdfast Dr just near Steamranger Dr, not sure which one as it's not mine so haven't taken a look ;)
This is mine also. As you said the node cabinet is marked 5REL03-06 and there is a pillar right next to it marked P188 on the corner of Robinson St and Holdfast Dr. Thursdays the day for me, hopefully it all goes smoothly.
Getting connected today, lost dsl on the modem at 9am this morning. As of 12:30 still don't seem to have any connection, how long should it take to change over?
I was told to discconect modem incase you block port?
Suprised you still had it connected on cut over date?
Getting connected today, lost dsl on the modem at 9am this morning. As of 12:30 still don't seem to have any connection, how long should it take to change over?
Took 10 minutes on each of my lines, different days. You might want to get onto it ASAP so they fix it sooner.
I was told to discconect modem incase you block port?
If you modem supports both it should be fine
I was online when it dropped, then changed the settings. Using the Fritz 7390, so it is meant to be on on fttn. Just a matter of getting the right config maybe. Rang iiNet but 40 min wait, so expecting a call back.
This is mine also. As you said the node cabinet is marked 5REL03-06 and there is a pillar right next to it marked P188 on the corner of Robinson St and Holdfast Dr. Thursdays the day for me, hopefully it all goes smoothly.
Mine is next Thursday as well. Will be interested to see the stats of our connections when we go live.
After a couple of hours on the phone it appears we have a fault of some sort. Just have to wait to get an appointment to investigate. Bloody wonderful!
Today was my connection date
Starting getting texts and emails lunch times saying i was provisioned and NBN live
Arrive home and still have dial tone and can get adsl, ring internode and after explaining they agreed doesnt sound right. Lodged a fault with wholesale
He either didnt show or jumped the wrong pair
Que the benny hill music
He either didnt show or jumped the wrong pair
Que the benny hill music
This is starting to sound way to common.
Got a shipping notice for my router from Internode earlier with a commitment of Monday.
Cutover still scheduled for Tuesday.
Plus the actual router I will use once service is confirmed with the TG1 is due to arrive Tuesday.
I have both pairs terminated in my rack so I'm covered if NBN use the wrong one.
This is starting to sound way to common.
Two in a row in this thread it looks like. In an ideal world they'd spend an extra 10 minutes and go to the house to make sure it's the same line rather than having to go back later
I'm re-booked for monday after my first date was a no-show. If this also doesn't happen I'll strongly suspect that my node isnt actually rfs and this is stalling tactics. It does seem to be happening far too often.
Did they try and tell you at any stage your nbn was actually
Provisioned?
I dont think all the Nodes are on there though. Might have to go for a walk.
If you go to the finder website or nbn rollout website first and type in your address the info you will get will have an 'ADA' number on it something like: 5REL-03-** this is the 'Node ID', once you know what the ID is then you can set about finding it.
Just be aware that the cable route between your property and the node is not necessarily the shortest route..
Cheers
Ernie
I, too, am waiting for a connection.
Applied with iinet on Friday 22nd.
Got my modem on Thursday the 28th.
Have an appt on the morning of Wednesday the 10th of August.
I found some helpful info here,
https://www.mybroadband.communications.gov.au
I put my address in and found the boundaries of my distribution area.
I had already seen the nbn equipment being installed on Cappella Drive just west of Perry Barr rd. Near the bus stop. But I still don't know my cable length from the adjacent pillar.
Cheers
VCTWO
If you go to the finder website or nbn rollout website first and type in your address the info you will get will have an 'ADA' number on it something like: 5REL-03-** this is the 'Node ID', once you know what the ID is then you can set about finding it.
My ID is 5REL-03-15
Soo instead of being like all the cool kids playing Pokemon Go, I am going to find my Node lol
I am going to find my Node lol
I sure I saw a node coner capella and perry bar, there is slso a node on barramundi near the round about. Not that familiar with thst side
I'm do disappointed that 5REL-03-01 has literally vanished. NBN are now saying construction hasn't even started!
Are you happy? What is your distance from the node?
The node is around 250-300m from our house (in a direct line). Unsure of cable distance.
Was expecting it to be faster tbh. The numbers I quoted were from the router (maybe that's the sync speed?). I signed up for the iiNet 100mbps service and on speedtest.net I only get around 45mbps in the tests. Latency is only 9ms though, which should be great for gaming.
I called Adam Internet today and cancelled my WiMax connection. As I just paid the renewal on the 28th they told me I'll get a refund for the balance remaining. Was pretty surprised at that one to tell you the truth. Happy I've finally ditched WiMax though.
Edit: According to the following graph it seems the numbers I'm seeing are to be expected:
https://nbnmyths.fi
ernie is the man for cabling
Edit: According to the following graph it seems the numbers I'm seeing are to be expected:
Great! As long as its an improvement (& you aren't paying for a service that can't be possible).
As for actual cable distance from the node, the Tech showed me their app during my installation, which shows a cable length (No idea how it is worked out). I am 70ish metres from the node, but the actual cable lenght was 290 metres.
So 2pm has passed and still no nbn here... My app time was 7am-2pm. Second app in a row. No calls/email/text to advise of a cancelled app(again) perhaps they're just running a little late.
It has just connected, i rang up as when i got home and there was no connection. I called TPG as i was suppose to be connected between 8:00-12:00. They are the worst for customer techinical support as i just wanted to double check my settings. All the bloke said was plug in your TPG modem and it will work, I am using a ASUS AC68U and he refused to give me any settings. Anyway up and running speed results here for 25/5: Connecting at 57916kbps down and 38114kbps kbps up.
http://www.speedtest.net/my-result/5518725129
https://speedof.me/show.php?
Bit of difference between the 2 peed tests but anyway seems pretty snappy, pages load instantly. Lets see what the kids say when they get home and give it a good flogging.
F u c k e d over again. Nbn weren't aware they had an app for me today. I can see it in my portal via iiNet! Absolutely fuming. I just called my our local MP and they will contact nbn. I'm not confident though. The man did not seem at all confident about any of the terms apart from the word nbn. So I do t hold my breath.
There must be some sort of penalty to iiNet and nbnco for this level of flapheadedness? FUMING.
Seems like there is a monopoly going on with NBN, my previous Aussie owned provider could not even connect me and other providers the connections are being delayed and now i have to put up with shit support from overseas to get connected and cant support the local guys. God help me when everything turns pear shaped. Lucky everything worked out and whirlpool forum gave me the settings i needed so i could use the hardware i wanted as obviously my provider knows zip. Dont worry bud you will be online soon. All you can do is shame the bastards when things go wrong, I dont think your MP will do anything as you will be connected before they get off their ass and do something.
Nbn not coming out until next monday after last weeks failed appointment. Internode treated me like a mushroom, kept in the dark and fed me you know what.
bureaucracy Gone mad with all the red tape.
whatever happened to you f&ck it you fix it, people can live
With mistakes but its how you recover that matter
No internet access whatsover, no modem , no customer service- they just want to get you off the phone and onto the next call. Internode just dont care anymore... At least thats the perception which is really what matters these days
My router didn't arrive today. Well I thought it had, but turned out the delivery was a DLink Taipan I bought separately (this will be the actual route I use long term).
Not Internode's fault though � they sent it when they said they did and the courier acknowledges it was meant to be delivered today, but for some reason when it arrived in Adelaide early this morning it stayed at their depot and still has a delivery date of today.
Crossing my fingers it arrives in time for my install tomorrow afternoon.
Anyone have the latest on 5REL-03 for either the node on Kallamurra or Neeangarra St (not sure which I'll be on)?
RFS was supposedly 22nd of July and I did sign up with Internode online already, however haven't heard anything yet and the NBNco website still says not available when I check my address on Perry Barr Rd.
Anyone have the latest on 5REL-03 for either the node on Kallamurra or Neeangarra St (not sure which I'll be on)?
I may be on the Kallamurra one, but I haven't checked. I have signed up with TPG and the install is set for the 8th, next Monday.
So I just got a call back from TPG after they called me a few days ago informing me the NBN was not yet available despite NBNCO and NBN Finder saying it is in my area.
They called me to give me the same info as above, again.
They then told me perhaps to try ANOTHER provider, whom may supply NBN in my area.
Errr??? So, what, TPG wont provide it but someone else may?
My install date has been delayed to the 23/08 :(
So I'm within 400m walking distance of 3 nodes (one is within 170m) but Internode has advised me that my line length is 700m.
Yeah, okay.
So I'm within 400m walking distance of 3 nodes (one is within 170m) but Internode has advised me that my line length is 700m.
Yeah, okay.
not unusual. Looping copper up the road and down again
So I'm within 400m walking distance of 3 nodes (one is within 170m) but Internode has advised me that my line length is 700m.
Yeah, okay.
Mine is 70 metres walking and 290 copper length. Do you think they just run these line straight from the pillar to your house?
I may be on the Kallamurra one, but I haven't checked. I have signed up with TPG and the install is set for the 8th, next Monday.
Just got an SMS saying my install date is the 17th (at this stage ... *cough*) =)
Dont know. Just following with Telstra. Only found out by checking my order status. Was meant to be this Thursday
Mine is 70 metres walking and 290 copper length. Do you think they just run these line straight from the pillar to your house?
Do you think that my entire street would appreciate that dogshit routing?
What are you trying to say?
Sorry to hear about all the appointment problems.
I reached a low point with WiMAX last night, 0.2 all night it was utterly unusable, so was very pleased my NBN appointment today occurred as scheduled.
Apparently I was the first on 5REL-03-06, though not surprised given I got my order in the second it went RFS a day early.
First problem was my internal sockets. Given I haven't had a phone service in whole time I built that house, I had to pay for a brand new installation � Internode specifically said right to the socket, even though I argued I already had internal wiring albeit never used. So taking advantage of this I ran pull strings and notes through my roof so the service could be run direct to my rack. No go � NBN guy insisted he was only resonsible to the boundary.
Second problem was my second pair. When I tested my pairs a few weeks back I found the main one was dead as a doornail, but the second one which was wired to my office years back for a (failed) work connection had power on it (no dial tone though). Given we all have a theory here that some peoples failed installs might have been to the wrong pair, I had a feeling the tech would find my second pair connected somewhere (since there is power on it) and use that. Sure enough the service is indeed on that because he argued the it had to be in my office socket, which is the second line, not the kitchen socket because "that line was terminated" (ironic thing to say during a $275 reconnection!).
Now during both of the above he made it clear that I could simply reschedule when I've sorted out what I want, so I backed down and let him continue on as I can't cope with WiMAX anymore. Besides, until I can get a new run to my rack I'll pop the kitchen socket off the wall and terminate the other pair. Hell I think that run might even reach my rack, albeit I still need to get a whole new run because he way that second line was split off is not going to play nice with NBN).
Anyways after all the above, and more (he had to go back to the pillar a few times), apparently it's all good now. Router plugged in and apparently connected.
The wife was facilitating all this so am eagerly on my way home now to check it out.... Sooooooo can't wait :)
After 15 minutes of troubleshooting lack of Internet I finally worked out why it was not working � whomever configured my Internode TG1 forgot to enable the PPP config. I'll relay that on when Internode call me back from the "more than 1 hour" queue I was waiting in.
My stats are as follows � very surprised given the shitty cabling in roof courtesy of the second line being done badly.
Maximum Line rate
56.54 Mbps 111.69 Mbps
Line Rate
44.19 Mbps 107.73 Mbps
Data Transferred
0 MBytes 0 MBytes
Output Power
10.6 dBm 6.9 dBm
Line Attenuation
4.8, 20.5, 29.7,N/A,N/A dB 11.3, 25.5, 38.5 dB
Noise Margin
11.9 dB 7.4 dB
Yea, Telstra screwed up the appointment process with the NBN co. They had my appointment reserved for NBN, but never linked my account to the appointment. NBN then cancelled the appointment, Telstra realized their screw up, then re-booked me for the 23/08.
Not happy.
Do you think that my entire street would appreciate that dogshit routing?
What are you trying to say?
Sorry, I probably should have worded it differently.
I have seen a lot of blame given to ISP's, when in reality 95% of the project is out of their hands. While it seems to you that Internode are telling porkies, the truth of the matter is the details have been given to them from either NBN co or Telstra. When I had my install done, I was a tad suprised of the length as well (The NBN tech showed me the read out of his test app, which gives a lot of detail). But, he explained that these cables snake in and out of properties and up and down the street. When you step back and look at it, yes it is quite easy to add a lot of metres just in the way the cable runs.
the truth of the matter is the details have been given to them from either NBN co or Telstra
The problem with this is that 2 days ago when I called them they couldn't get the info from the NBN portal for whatever reason. Then yesterday they sent me a text telling me it is 700m, how do I know if they just figured that out by testing my line attenuation or not? Because if I had noise on my line because of my internal wiring it would increase my attenuation and look like I have a longer line if it was tested this way. 170m->700m seems a bit ridiculous as the pillar is directly next to the node.
The nbn tech I spoke to that did my cutover said it should be walking distance plus about 10 meters for your line length, he didn't seem to be too interested in checking my line length like your NBN tech did.
So, I'm booked for 7am-2pm today for try number three. So far nothing, but there's still 75mins to go.
Fingers crossed.
I have to wait another 3 weeks. :(
I actually think iiNet stuffed up my second appointment(and this one) similar to your Telstra story. in my portal it didn't and doesn't have the same info it showed for the first app. The first app NBN admitted to cancelling due to no tech time. The second one iiNet waffled about NBN partner accidentally cancelling the order before the day and not notifying them. Hong is I couldn't see the NBN confirmation in my portal for the second app, whereas I could for the first one.
I just saw on my portal that it's live. 60/20 is the sync and 52/20 is actual. According the NBN report. I haven't seen my actual modem stats, but I assume it's correct. Seems a bit below what my line length should provide(260m to my side of house), but still a huge jump from 4/1 I currently sync at.
So third time 'lucky' it was.
Yea, sounds very similar to the issue I had.
Oh well. At least I got the free 100/40 speedboost
I just saw on my portal that it's live. 60/20 is the sync and 52/20 is actual. According the NBN report. I haven't seen my actual modem stats, but I assume it's correct. Seems a bit below what my line length should provide(260m to my side of house), but still a huge jump from 4/1 I currently sync at.
What modem? TG-1 or other?
Asus ac68u
If anyone wants to buy a TG1 let me know � I only needed mine for the first 5 minutes to confirm service was fine before switching to actual one I bought, so it's brand spanking new.
5REL-01
Still no NBN.. Order placed 8 July, appointment was for 14 July. NBN cancelled and everything went haywire from there. Cabling issues, digging permits blah blah. New RFS date was 3/8 � yes today. Lo and behold, NBN changed their estimated RFS date AGAIN to 23 Aug. Freaking hell mate. What will it take to get nbn!
Ok, so I got on the NBN Friday, dropped out
After a couple of hours on the phone it appears we have a fault of some sort. Just have to wait to get an appointment to investigate.
So NBN guy came out today (is over from NSW coast to do the work) said I had not been connected correctly, the line was put into the wrong place, presume that may have mucked another household as well?! Now the wires are where they should be, I am connected.
Have been on the phone for hours on Friday and another 2-3 hours of my life wasted trying to get connected tonight. I think I have pick u a South African accent :P When I hung up from iiNet the status was that my modem is faulty and I was awaiting a call back from the fibre team tomorrow morning.
Although I had sync I got no internet traffic. After multiple discussions and config changes all i needed to do was say no to a username and password.
That info came from Whirlpool iiNet rep, not the support folks in South Africa that I have been talking to. Interesting to note that even though I rang and spoke about my Adam account and maintaining the VoIP and email address, I got a new VoIP number, so more phone calls to get the old one back.
Plus I was still being billed for the ADSL account, you need to ring up and request that be cancelled.
I would say I am within a couple of hundred metres of the node/pillar on Sunvalley Rd
Stats for those that are interested - signed up to the 25mb plan
Max. DSLAM throughput kbit/s 28000 6400
Min. DSLAM throughput kbit/s 64 0
Attainable throughput kbit/s 84500 39508
Current throughput kbit/s 28000 6376
Seamless rate adaptation off off
Latency
Impulse noise protection 34.1 42.7
Signal-to-noise ratio dB 26 18
Bitswap on on
Line attenuation dB 15 18
Profile 17a
G.Vector full full
Carrier record B43 B43
Just had my FTTN service connected in 5REL-05 area. Last time I had a DSL fault the techs tool showed I was about 650 metres from the pillar but the node for FTTN is about 20 metres away from that pillar so in total I have about 670m cable length.
Very surprised with the results as I was expecting just under 50mbit at this distance so I signed up to the 50mbit plan.
Using the TG-1 from internode with 15.4 firmware.
DSL Uptime
12min 31sec
DSL Type
VDSL2
DSL Mode
Fast
Maximum Line rate
34.65 Mbps 84.14 Mbps
Line Rate
22.6 Mbps 54.99 Mbps
Data Transferred
5.99 MBytes 89.99 MBytes
Output Power
14.3 dBm 7.4 dBm
Line Attenuation
6.0, 28.3, 42.9,N/A,N/A dB 14.9, 36.1, 53.0 dB
Noise Margin
14.7 dB 16.4 dB
contemplating upping it to 100mbit as the potential 30mbit extra seems worth it for $10.00.
Quite happy with the jump from 4/1 to 50/20
Telstra make me laugh sometimes.
As you may have seen from my other posts, my connection was delayed to the 23/08.
Just got my text message today saying my connection date which was meant to be for today, was shifted to the 23/08.
Thanks for letting me know Telstra, but I already knew, and already spoke to a case manager.
Asus ac68u
If you can get your hands on one, I recommend trying a broadcom based modem to see if you can get a faster speed. The TG-1, although virtually featureless, is broadcom based.
Looks like mine might be screwed � no more ADSL but no NBN after re-configuring the modem.
Ironically Internode texted me a link to the guide of how to set up fritz box which 404's on their website
Guess I'll get some stuff done this weekend at least!
Edit: Woot! wife got it working with node support. Something about a password at their end by the sounds of it.
Max. DSLAM throughput kbit/s 55000 22600
Attainable throughput kbit/s 103104 50425
Current throughput kbit/s 54997 22599
How close are you to the node?
They are very good speeds. Assuming 50/20 plan?
Plugged in my TG 1 modem this evening, modem cannot sync. Spent an hour with tech support they can't figure out what's wrong. NBN has to fix the issue, I was told that they do fix issues in the weekend. Hoping they will fix it soon.
NBN has to fix the issue, I was told that they do fix issues in the weekend. Hoping they will fix it soon.
Ha... sure they do. Mine was screwed up last Friday and I got the fault looked at on the following Wednesday. On the Friday I was told that within 24hours I would have an appointment to investigate. My issue was the wiring had been hooked up incorrectly at the pillar.
I suspect that mine would be a similar issue. Once they do the switch over of a connection to NBN the tech guy can visit the property to make sure the connection is OK. Unfortunately they are not doing it for the reasons best known only to NBN. This affects the end user, ISPs and NBN itself as they need to come back to fix it. Looks like NBN is turning into another Telstra.
Technician has just rocked
Fingers crossed
Connected but something doesnt seem right with speed
Supposed to be on 50/20, tech said he was getting 55 max
Using cheap tplink9970 as fritzbox not here yet
Current rate up 7117 down 20743
Max rate 7109 down 21521
Snr margin 6.2 up 5.7 down
Line attenuation 51.6 up 25.7 down
How far away are you from the node? How many phone points in the house?
350 metres
Technician told me max attainable was 55000 down
2 points in house
Have tried the other one and it is only 2000 more in the up/down
Almost appears you are on a 25/10 plan.
I think we're on the same node, did he say that the line distance was 350 meters?
Because according to Internode my line distance is 700m and I'm fairly close to the node.
Agreed � looks more like you are on 25/5 plan
Answering Braedan's question from the top of the page � I am about 250m minimum from the node.
also my SNR � are: RCV 21; SND 18 and Line Attenuation RCV 14; SND 17
I did have excellent, 24/1 ADSL2 at the property (steamranger drive in sheidow park)
Can also vouch for the fritz!box 7490 � very nice little unit.
Almost appears you are on a 25/10 plan.
Max line rate and the sync changing between sockets would suggest it is line noise or a bad modem?
That isn't a 25 sync regardless, it should be 28/6.4
Modem could be the issue, as you said it was a cheap unit. I'd start there, whenever you get the new one. If it's still the same, looks like there might be a line issue whether it be internal or external.
If anyone wants to buy a TG1 let me know � I only needed mine for the first 5 minutes to confirm service was fine before switching to actual one I bought, so it's brand spanking new.
Sold
we're on the same node, did he say that the line distance was 350 meters?
Because according to Internode my line distance is 700m and I'm fairly close to the node.
Blueberry rd?
He did say line distance althought i reckon it would be more. Im physically that close but understand line probably weaves in and out
If i was on wrong plan wouldnt max attainable still say 55000?
Using cheap tplink9970 as fritzbox not here yet
It uses the Broadcom BCM63381 so I wouldn't be suprised if it is faster than the Fritzbox unfortunately. Please let us know how you go.
Blueberry rd?
Yep, did the tech come to your house?
I actually had to walk to the node and ask him why my speeds were slower than it should be and was told that 66mbit was 'good'. He didn't seem to want anything to do with testing my line distance or max attainable and drove off moments later :/
Yep, did the tech come to your house?
I actually had to walk to the node and ask him why my speeds were slower than it should be and was told that 66mbit was 'good'. He didn't seem to want anything to do with testing my line distance or max attainable and drove off moments later :/
Yep came to house first and traced it back to pillar/node
What are you dowm rate you getting?
If i was on wrong plan wouldnt max attainable still say 55000?
Yes but more importantly you're syncing at 7mbit upload which means you aren't on the wrong plan
Are you only using the first point to the house, all others disconnected and no filters?
What are you dowm rate you getting?
Here are my stats:
Maximum Line rate
26.79 Mbps 67.07 Mbps
Line Rate
26.79 Mbps 66.42 Mbps
Output Power
14 dBm 7.6 dBm
Line Attenuation
5.7, 31.4, 48.9,N/A,N/A dB 15.4, 36.3, 55.9 dB
Noise Margin
6.6 dB 6.2 dB
I think we both possibly have some internal wiring issues, I also have 2 sockets in the house.
Although mine is a lot better than yours, it's almost half of what I was expecting from my sub 200m distance from the node by road. Hopefully we can figure this out, I've asked Internode why my line distance is longer than expected. I'll PM you if they tell me any information about the copper routing.
Yes but more importantly you're syncing at 7mbit upload which means you aren't on the wrong plan
Are you only using the first point to the house, all others disconnected and no filters?
Yep first socket and no filters at all
Although mine is a lot better than yours, it's almost half of what I was expecting from my sub 200m distance from the node by road. Hopefully we can figure this out, I've asked Internode why my line distance is longer than expected. I'll PM you if they tell me any information about the copper routing.
Thanks mate
I mean its better than the 0.3 i was getting but if i can get 50/20 then i think its worth pursuing
Yep first socket and no filters at all
Thanks mate
I mean its better than the 0.3 i was getting but if i can get 50/20 then i think its worth pursuing
All you can really do at this point (aside from try the new modem) is to physically check the wiring into the house, make sure it really is the first socket and not an extension and to disconnect all other sockets leading off of it, it needs to be the shortest line possible. Here's a recent thread where someone improved their line speed a bit by tinkering: /forum-replies.cfm?t=2554924
I'd expect a lot better results from 350m and the poster above you with 200m, but unfortunately all you can do as long as you get 12/1ish is to improve your internal wiring, even by hiring a professional cabler. If you currently have two sockets still working there is something you can do since the second socket isn't needed and will likely reduce speeds
Just curious, have you guys seen any pillars upgraded from 900 pair to 1800 pair, even though there's no node connected to that pillar? What does that mean, does it mean they will connect that pillar to a node in another DA, thus joining 2 DAS together?
5REL-03, TPG 100mbps plan. Install Day...
Got home at 1pm for the scheduled install, plugged the Huawei HG658 modem in, got sync quickly, and was away. No sign of the technician.
But the speed is pretty shite.
Line standard VDSL2
Channel type Interleaved
Downstream line rate (kbit/s) 33313
Upstream line rate (kbit/s) 23311
Downstream SNR (dB) 7.1
Upstream SNR (dB) 5.9
Downstream line attenuation (dB) 19
Upstream line attenuation (dB) 8.5
Downstream output power (dBmV) 10.9
Upstream output power (dBmV) 9.4
Downstream CRC 0
Upstream CRC 0
Downstream FEC 134
Upstream FEC 5406
I was afraid of that, since we could only ever get 2mbps ADSL and if it rained heavily the entire line could drop out for a day or so at a time.
Also, we did have a monitored alarm over the phone line, so that may have been filtered, I'll need to check that out.
In the meantime I'll have to keep telling myself that it's still 15 times better than I had before. But I was hoping for over 60mbps.
Very smooth experience from TPG.
The wifi on the Huawei HG658 seems pretty decent, although I'm about to turn it off in favour of my Unifi AP.
I was afraid of that, since we could only ever get 2mbps ADSL
That's interesting. Is there any rule that poor ADSL speed would also mean a lower NBN speed"?
That's interesting. Is there any rule that poor ADSL speed would also mean a lower NBN speed"?
No � if the copper to the node was short and good quality then I'd expect good speed. But we've had problems with the line the whole time we've lived here, so I think the copper is a factor.
But the speed is pretty shite.
Well, I was going to say �Happy NBN Day�, but I suppose this is akin to opening your birthday presents and realising all you got was socks and jocks�.
But the speed is pretty shite.
One option available to you is to get your internal wiring redone if it hasn't been done already � replace it with Cat6e, and put the modem and its wall socket as close as possible to the location where the copper enters your house.
Absolutely no guarantee that this will improve things though so possibly throwing good money after bad.
Line standard VDSL2
Channel type Interleaved
Downstream line rate (kbit/s) 33313
Upstream line rate (kbit/s) 23311
Downstream SNR (dB) 7.1
Upstream SNR (dB) 5.9
Downstream line attenuation (dB) 19
Upstream line attenuation (dB) 8.5
Downstream output power (dBmV) 10.9
Upstream output power (dBmV) 9.4
Downstream CRC 0
Upstream CRC 0
Downstream FEC 134
Upstream FEC 5406
Apologies for the noob question but how do i attain these figures about my connection^^
Apologies for the noob question but how do i attain these figures about my connection^^
I logged on to the modem using a web browser, address URL was 192.168.1.1 (your modem may have a slightly different URL if it's not a Huawei HG658 like mine), with the userID and password supplied (which I changed immediately).
Then status/WAN/DSL.
https://dl.dropboxuserconten
Line standard VDSL2
Channel type
Interleaved
Downstream line rate (kbit/s) 28058
Upstream line rate (kbit/s) 6400
Downstream SNR (dB) 32.4
Upstream SNR (dB) 30.5
Downstream line attenuation (dB) 5.3
Upstream line attenuation (dB) 1.9
Downstream output power (dBmV) -1.3
Upstream output power (dBmV) -20.3
Downstream CRC 0
Upstream CRC 0
Downstream FEC 142
Upstream FEC 292
Thanks for the reply, here's mine. 5REL 03 SHIEDOW PARK
For those living near the Hallett Cove Beach, has anybody signed up to an ISP that is NOT Telstra or a TPG-owned company (TPG, iiNet, Internode or Adam)?
This is my area which is serviced by 5REL1:
https://goo.gl/maps/VDu6raSWWbr
I signed up with NuSkope back in 20 June (before the RFS date) and my application has been stalled. For the past month I've received marketing letters from Telstra, TPG and various other ISPs about the availability of FTTN NBN in my area. Last week I received an NBN Connect Kit which said that NBN is available in our area and even listed NuSkope as one of the NBN service providers.
I called NuSkope numerous times for over a month, and was advised today (8 August) that their NBN wholesaler could NOT provide a date for NBN FTTN installation to our house.
NuSkope was unable to get a reason why their wholesaler was unable to even give a date for connection. Is there some anti-competitive shenanigans going on, because I'm unable to go with a local SA company?
I decided to sign up for TPG today, which went smoothly and will be monitoring the progress of the application. NuSkope asked me if they could call back in two weeks to see if my application with TPG is successful � will be interesting to see.
NuSkope was unable to get a reason why their wholesaler was unable to even give a date for connection. Is there some anti-competitive shenanigans going on, because I'm unable to go with a local SA company?
I thought I read somewhere that their wholesaler for the NBN is iPrimus.
Downstream line rate (kbit/s) 28058
Upstream line rate (kbit/s) 6400
Thanks for the reply, here's mine. 5REL 03 SHIEDOW PARK
You're on a 25/5 plan?
Could he sync at 6400 if on 25/5?
Well, submitted a formal complaint through to Telstra with the way they have handled my order for NBN. Will see how we go.
Well, for me in 5REL-01 the FTTN honeymoon is already (predictably) over. Sure I'm syncing at 50mbps but on netflix hours on Friday evening speedtest was showing 10mbps for the actual dl speed, and currently there doesn't seem to be a time where I can download at sync speed, most often the speed is between 20-40mbps, even past midnight, and given that we are still early in terms of number of people having connected, I'm not too optimistic. Mind you, given the capacity of a node it doesn't take much to figure out what speed we'll get when everybody on it will be watching netflix at the same time.
Which ISP?
Which ISP?
Internode
But I'm on 5REL-01-06 which is connected to 2 pillars and 250 premises according the info on finder, so whatever the ISP once we're all connected we're not likely to maintain 50mbps during the times when most people are using their connection, and it could (will rather) get way worse than 10mbps.
Cant be normal
Suggest check internode subface in forum and look at thread about congestion already in 5rel
David from internode has been replying and suggest it could be CVC issue aswell?
Surely, the easiest option is to actually lodge a ticket with Internode?
5REL-01-06
No issues with my connection in general 5rel-01-11, have suffered from a little congestion over the past few weeks, however over the past few days it seems to have improved. Netflix is running sweet!
Hey everyone connected today on Capella Drive Hallet Cove from memory node 11 near skate park, about 200 metres from node
Pretty happy as I was getting about 350kb download now around 8mb
http://www.speedtest.net/my-result/5538943154
just got the NBN connection pack in the post today. Happy with the adsl2 plan i'm on at the moment (home phone and unlimited quota for $60 p/month) but i guess i'll be forced to change by Feb 2018 when they will be switching the old network off.
hopefully i can get at least a 50/20 plan for around the same cost around then.
Tomorrow is my appointment and I am on tender hooks because this is the forecast from the BOM.
Cloudy. Very high (90%) chance of showers, most likely in the late morning and afternoon. Probability of the NBN doing sweet f^n nothing all day and missing your appointment 80%. Chance of no quick re appointment in coming days ( high) .
If only I was booked for Monday instead, what a nice day that was.
Ayyy Just got mine connected a few days ago with internode after some trouble with incorrect wiring.... Getting about 25/18 on a 50/20 plan was expecting maybe a bit more download but what can ya do not complaining after 3mbps i used to get.
On the reynella 03
Getting about 25/18 on a 50/20 plan was expecting maybe a bit more download but what can ya do not complaining after 3mbps i used to get.
How far from the node are you?
Hi all I'm on Warilda Cres signed up with internode and from what people are estimating their cable length to be it seems it's always longer. I'm worried my speeds will be crap as I'm at least 550m (anyone got a similar distance???) to the node, wait and see I guess. These nodes are too far apart as the high speed part of VDSL really is very limited. Damm you Liberals, it's another one way freeway blunder IMO.
Either NuSkope's wholesaler/backhaul provider is playing games, or something is really dodgy in the NBN business world.
Been waiting since 8 July and as of Monday 8 August, NuSkope's wholesaler/backhaul provider couldn't even give an estimated date to get our house at 5REL1 connected. I signed up for TPG yesterday (Monday 8 August) and got an email today that my "free" modem has shipped (I will use a FritzBox 7490 that I purchased separately), and that an NBN appointment has been made for 1 September.
So why can a company like TPG can do it but NuSkope can't?
For those living near the Hallett Cove Beach, has anybody signed up to an ISP that is NOT Telstra or a TPG-owned company (TPG, iiNet, Internode or Adam)?
Since I posted my message above yesterday, it seems no one has posted that they've been successfully connected with an ISP that is NOT Telstra or a TPG-owned company (TPG, iiNet, Internode or Adam).
Out of interest I downloaded TPG's 2015 Annual Report and looked over the financial numbers. If broadband leverages economies of scale, vertical integration of services (retail, wholesale, backhaul and dedicated interconnects overseas) � I see the big companies absolutely crushing the smaller players in a market like NBN reselling. Even SkyMesh got bought out a short while ago.
The consolidation of the ISP market has been happening since the ADSL days.
Hi all I'm on Warilda Cres signed up with internode and from what people are estimating their cable length to be it seems it's always longer
I am Warilda Crst as well, but I am roughly 390m away. How did you measure your distance?
How do you know which node you're connected to? There is one about 200m away from me and one also 600m away.
On https://www.finder.com.au/nbn-tracker enter your addess. It should show ADA: 5REL-#-# for e.g. mine is 5REL-03-15. You then match this number to what is located on the node.
On https://www.finder.com.au/nbn-tracker enter your addess. It should show ADA: 5REL-#-# for e.g. mine is 5REL-03-15. You then match this number to what is located on the node.
There's no ADA info my area in 5REL-05. It doesn't even say it's actually RFS on the site (even though it says it should be RFS on the 15th July).
How far from the node are you?
Not sure on cable length how do you find that out anyway?
But about 350m on google maps
I am Warilda Crst as well, but I am roughly 390m away. How did you measure your distance?
I'm fairly certain it runs to the north and then back down capella drive, that's why only half of Warilda Cres is getting FTTN on this stage. Our Node is the one next to the round about on the edge of the park. Have you signed up with an RSP yet? PM me if you want.
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