Chủ Nhật, 2 tháng 10, 2016

NBN - Cannington WA part 3

  • 2016-May-24, 1:56 pm
    Will_o

    melodicminor writes...

    Sounds like they haven't migrated you from ADSL then.

    Thanks, will give it a whirl tonight...

  • 2016-May-24, 1:56 pm
    R1ch4rd

    Whats up bitches?

    /forum-replies.cfm?t=2491460&p=42#r832

    (iiNet)

    R1ch4rd writes...
    Any insights yet on 6CAN CVC

    Yes. Traffic on 6CAN has increased substantially over the past week. We have already ordered additional CVC capacity.

  • cuzcraig

    R1ch4rd writes...

    Whats up bitches?

    /forum-replies.cfm?t=2491460&p=42#r832

    (iiNet)

    R1ch4rd writes...
    Any insights yet on 6CAN CVC

    Yes. Traffic on 6CAN has increased substantially over the past week. We have already ordered additional CVC capacity.

    Thanks for the update richard! hopefully they give us an eta. iiNet network status says theres no existing problems for 6CAN04 but maybe they will update it soon.

  • leok

    Will_o writes...

    Thanks, will give it a whirl tonight...

    Hey Will_o, I also signed up with TPG. How long did it take from the time you ordered your FTTN till you received your modem?

  • 2016-May-24, 3:57 pm
    Duideka

    Got my modem today, still no word from TPG/NBNco about an install date... Not too happy since I put the order through at 4am Friday and figured I'd be at the front of the que because I put it in early.

    Lots of people on Optus/Telstra/iiNet have been given install dates... Has anyone on TPG got an ETA for 6CAN07 or 6CAN08?

  • 2016-May-24, 3:57 pm
    Dvolve

    Got a call from iinet today. Got an install booked for the 1st. Wonder what the hold up with TPG is.

  • 2016-May-24, 5:06 pm
    cuzcraig

    Anyone on Optus or Telstra having slow downs after sundown? 6CAN04-03-xx etc.

  • 2016-May-24, 5:06 pm
    tsunamij

    Duideka writes...

    Lots of people on Optus/Telstra/iiNet have been given install dates... Has anyone on TPG got an ETA for 6CAN07 or 6CAN08?

    I signed up on Monday (AM) with TPG as a new cust, got 4 x emails and a SMS that my modem is on the way. FWIW NBNCO email sent said 2/6/16 installation for me. Pretty impressed so far. Hope the NBN service is the same.

  • 2016-May-24, 5:36 pm
    limmey

    I signed up with iinet on Friday am, and so far, I have not had any word from them at all.

  • 2016-May-24, 5:36 pm
    Moph

    Modem arrived today. Yet to hear re connection timing.

  • 2016-May-24, 5:56 pm
    firstsecondlast

    i'm also set for installation on 1st June. they advised i need to be at home during installation. wonder what do they actually do?

  • 2016-May-24, 5:56 pm
    IzunaDrop

    pls delete this post mods

  • 2016-May-24, 6:33 pm
    IzunaDrop

    R1ch4rd writes...

    Yes. Traffic on 6CAN has increased substantially over the past week. We have already ordered additional CVC capacity.

    This is promising, but it really needs to be a substantial increase in CVC capacity. I'm in Wilson, and this is driving me crazy. VoIP was down, Overwatch was unplayable, and this is NBN, and something that can be resolved by appropriate planning and budgeting by my service provider.

    I fear for a catch-up scenario between capacity and demand for months on end. Will changing providers resolve this?

  • 2016-May-24, 6:33 pm
    Vegemietian

    Im on 6CAN-03. Signed up with TPG and have received my modem. Install date is for tomorrow afternoon. Will let everyone know how it goes. Fingers crossed.

  • 2016-May-24, 6:46 pm
    coxymla

    I got my modem today and did a live chat with Telstra to try to get the activation date moved forward.

    To their credit, the CSR did ring NBNco and try but apparently they would not do anything earlier than the 31st. I wonder why, in theory it ought to be a 2 minute job. Perhaps they are trying to collate bunches of people on the same ADA together.

  • 2016-May-24, 6:46 pm
    leok

    Anyone connected on 6CAN-07 yet? I signed up with TPG on Sunday. Modem is about to arrive today but still haven't heard anything from TPG regarding a service activation date.

  • 2016-May-24, 7:55 pm
    punk-ee

    cuzcraig writes...

    Anyone on Optus or Telstra having slow downs after sundown? 6CAN04-03-xx etc.

    I'm on 6CAN-04 with Telstra � haven't had any noticeable issues at all to date, although I haven't run any tests during peak time (but then again, that's because I haven't noticed an issue to make me go check).

    That being said, I've noticed speedtest.net to be horrifically unreliable lately. I just ran a test then to see what it was look like, and it was reporting 0.7Mbps. I fired up a torrent with plenty of seeds and was easily able to crack 10Mb/s.

  • 2016-May-24, 7:55 pm
    Moph

    coxymla writes...

    To their credit, the CSR did ring NBNco and try but apparently they would not do anything earlier than the 31st. I wonder why, in theory it ought to be a 2 minute job. Perhaps they are trying to collate bunches of people on the same ADA together.

    I decided to follow up with Telstra this morning, as my modem arrived yesterday but I haven't heard boo from them regarding connection date. Was transferred through to their NBN Activations team who advised that I will be connected between 8am and 2pm on Tue 31/5.

    It does make sense for NBN Co to do a bunch of connections at one time, and it would appear that's what they're doing. So I would expect anyone in 6CAN-08 with a current NBN order in to be connected on 31/5 at this stage.

  • 2016-May-24, 10:13 pm
    Vegemietian

    Success!! Technician came out early but that was fine with me. Results in link for TPG 100/40

    http://i.imgur.com/EPeAjUU.jpg

  • 2016-May-24, 10:13 pm
    R1ch4rd

    Vegemietian writes...

    Success!!

    Can you try it again at 7:30PM tonight and post back.

  • 2016-May-27, 12:49 pm
    Moph

    coxymla writes...

    I also got a free upgrade to 50/20 when I signed up but I had to ask for it.

    I'm really keen to know whether this does get applied when your service goes live. Can I ask if you switched from another provider to Telstra?

    It's really bugging me that the CSR's aren't giving a consistent response on this. Was it Carousel Telstra Shop that you spoke with?

  • 2016-May-27, 12:49 pm
    coxymla

    Well, I'll let you know when get the first bill!

    I did "switch" to Telstra (currently have Telstra home phone and ClubTelco ADSL) and it was the Carousel Telstra store.

  • 2016-May-27, 1:45 pm
    Burokku

    I managed to get the 100/40 speed boost out of Telstra for free, but that was more because they messed up my order by trying to port my cancelled iiNet service instead of doing a new connection like I originally asked :(

    Placed the original order back on the 16th April and we won't be connected until the 1st.
    The modem Telstra sends out has explicit 'Don't plug me in until your service is active' instructions, is this for some significant configuration reason or is it fine to plug it in for now while I wait for the service to be active?

  • 2016-May-27, 1:45 pm
    elixxir
    this post was edited

    Silversurfer07 writes...

    Apparently the node 6CAN-02-15 goes active today 27/5/2016 according to finder.com.au.

    I've check NBN, Telstra, TPG & iiNet's website with no such luck.

    Does anyone have any information on this node and the RFS date?

    Finder.com.au has old info.
    Latest rollout schedule from Telstra Wholesale (updated 26 May)

    6CAN-01 10-Jun-2016
    6CAN-02 03-Jun-2016
    6CAN-05 24-Jun-2016
    6CAN-06 17-Jun-2016

  • 2016-May-27, 1:45 pm
    erfman

    coxymla writes...

    (24 mo contract $99/mo, no activation fees/etc., OK modem provided for free, 1TB quota for 25/5, plus a few extra silly addons like TelstraTV and Telstra Air.) I also got a free upgrade to 50/20 when I signed up but I had to ask for it.

    It really grates me.... The ACCC just has to get on to this gouging.

    I am on FTTP in 6VIC. I pay no contract $89/mth for 100/40 (and get it consistently and not a problem in near 12mths) with 500Gb and VOIP phone, all calls free except 1300, mobile and o'seas. btw check the fine print as the 1Gb data reverts to 500Gb I believe (was on ads I saw) then $20/mth more.

    So much for Turnbull's chanting that FTTP will be more expensive. People in 6CAN might want to contact their local member and ask how come this discrepancy exists and then think how they might vote....only way to get the message across.

  • 2016-May-27, 1:45 pm
    Moph

    erfman writes...

    I am on FTTP in 6VIC. I pay no contract $89/mth for 100/40 (and get it consistently and not a problem in near 12mths) with 500Gb and VOIP phone, all calls free except 1300, mobile and o'seas. btw check the fine print as the 1Gb data reverts to 500Gb I believe (was on ads I saw) then $20/mth more.

    You keep bringing this up but you're not comparing apples with apples, regardless of the FTTN vs FTTP difference.

    • Your data limit is 500GB. The $99 Telstra plan is 1000GB.
    • Your calls do not include mobiles. The Telstra plan includes free calls to mobiles on all networks.
    • Your plan presumably didn't include a modem (NTD supplied by NBN). The Telstra plan includes a wifi modem / router.
    • Your plan doesn't include Telstra Air or Telstra TV. The Telstra plan does; questionable benefit perhaps, but a benefit nonetheless to those who want them.

    What happens beyond 24 months is meaningless as you're then out of contract and can recontract on a better deal.

    I don't see any price gouging here. It's a slightly premium offering from a company that generally charges more than its competitors based on a historically premium service delivery. A few technical issues lately that could sour that, but hopefully they'll pick up the ball in future.

    For a more direct comparison, you could sign up today with TPG Superfast (up to 100/40) with 500GB data, same call conditions as your plan on no contract for $89.99/mth. That's pretty much lineball with your plan in every way except for that you are on FTTP with guaranteed bandwidth. Unfortunately that's just how it is given the change to the MTM model under the LNP.

  • IttyBittyZergling

    Moph writes...

    It's really bugging me that the CSR's aren't giving a consistent response on this.

    Heh, most ISPs still call NBN "fibre" (instead of Missmatched Teleco Mess)

    Burokku writes...

    The modem Telstra sends out has explicit 'Don't plug me in until your service is active' instructions, is this for some significant configuration reason or is it fine to plug it in for now while I wait for the service to be active?

    Prob because of the current clusterflap with Hellstra modems: they are sending out free modems to deal with the botched changes from last week

    erfman writes...

    So much for Turnbull's chanting that FTTP will be more expensive

    Ideology.
    The hardware cost of fibre was negligible (under 10%) most of the cost was simply sticking shit in the ground, turdbull reckon he could get away with it for cheaper by not sticking the last ~1km of cable into the ground plus removing the redundancy that the engineers planned in that would allow rerouting around a fault instead of taking down vast swathes of users.... then stacked the reports with lackeys and hid everything from the public.....
    vote these motherflappers out in 6 weeks please....

  • Moph

    IttyBittyZergling writes...

    Prob because of the current clusterflap with Hellstra modems: they are sending out free modems to deal with the botched changes from last week

    Wow, hadn't read up on that. Probably explains why my Gateway Max is dead as a dodo (can't access it by IP) and I had to switch it out for my old TPLink lol. I was away for the weekend as of Thursday night and came home to no internet on Sunday, but just presumed it was due to the storms and blamed the dead modem on that.

    I would say that Telstra's explicit instruction not to plug the modem in until the NBN service is connected is just to minimise the number of setup inquiries they'll receive. I'm assuming that the modem is preset for VDSL operation and they don't want people changing that to ADSL, then messing up the change back and potentially locking their ports (resulting in calls to their support number).

  • 2016-May-27, 2:42 pm
    halumin

    Is anyone considering putting in one those requests to switch to fttp in the future? Seems like it's pretty bloody expensive but was wondering if all these new developments that I'm seeing on the rollout map which I assume are getting fttb/fttp will affect the price, guess it depends if we can use the infrastructure installed for those

  • 2016-May-27, 2:42 pm
    erfman

    Moph writes...

    Your data limit is 500GB. The $99 Telstra plan is 1000GB.

    Telstra would not want a direct comparison so it is a there abouts comparison.

    The fine print I read on Telstra Ads was the 1000Gb stops after 24mth contract and then you pay extra $20.

    Your calls do not include mobiles.

    There's the $10 difference maybe. For another $10 I could have had international as well.

    Your plan presumably didn't include a modem (NTD supplied by NBN

    Modem supplied by RSP � on their invoice.

    Your plan doesn't include Telstra Air or Telstra TV. The Telstra plan does; questionable benefit perhaps, but a benefit nonetheless to those who want them.

    Agreed, no value to me � its like car insurance you pay for a hire car, if its needed, which I for one wouldn't want but you can't get out of it, you pay. I seem to recall there was a time caveat on that as well when I looked at it as well...end of June I think

    Regardless the key and most important and essential difference (I'm not trying to brag just putting up the difference which I reckon is RSPs gouging) is I pay for 100/40 and get no less than 95 /35 and it is consistent, no probs. FTTN RSP Plans give 25/5 which has all the attributes expected (erratic speeds etc) with copper service for much the same price.

    I'd suggest there is more than $10 difference between 25/5 and 100/40 for FTTN alone regardless of performance issues.

  • 2016-May-27, 4:03 pm
    erfman

    Moph writes...

    I don't see any price gouging here.

    Sorry I meant to add perhaps when I'm talk about gouging I'm talking FTTP and FTTN, perhaps you are only comparing FTTN to FTTN,

  • 2016-May-27, 4:03 pm
    Phg

    erfman writes...

    I'd suggest there is more than $10 difference between 25/5 and 100/40 for FTTN alone regardless of performance issues.

    People who can only get up to 25/5 speed tiers must be feeling a little ripped off.

  • R1ch4rd

    elixxir writes...

    6CAN-02 03-Jun-2016

    Works for me! New line in on Sat 4th! I'll put the NBN app in on the Monday. The planets are finally aligning.

  • Fast is good

    Phg writes...

    People who can only get up to 25/5 speed tiers must be feeling a little ripped off

    Well that's all NBNCo will guarantee that on FTTN and they won't accept fault reports from ISPs if the speed reaches 25Mbps at least once each 24 hour period � so no real point in having higher speed tiers unless you like gambling that you will actually get higher speeds (likely at 2:00 a.m. and thereabouts).

  • 2016-May-27, 6:36 pm
    erfman

    Moph writes...

    That's pretty much lineball with your plan in every way except for that you are on FTTP with guaranteed bandwidth. Unfortunately that's just how it is given the change to the MTM model under the LNP.

    But with FTTN 100/40 you will be lucky to get half of what one gets with FTTP 100/40. There are some good speeds for those getting on early (fewer users) but once the node is fully populated it can only slow down, that's because of the bandwidth allocated to each node to be shared across all users. Other posters have calculated that to 2-5Mb/s if everyone is on the air at the same time.

  • 2016-May-27, 6:36 pm
    erfman

    IttyBittyZergling writes...

    turdbull reckon he could get away with it for cheaper by not sticking the last ~1km of cable into the ground

    Not only that but under MTM HFC does not get replaced so ~3M services of the 12M don't need doing (there's a quick saving...) except it wasn't that easy particularly as Optus cable network has to be replaced.

  • 2016-May-27, 7:05 pm
    erfman

    halumin writes...

    Is anyone considering putting in one those requests to switch to fttp in the future? Seems like it's pretty bloody expensive

    The Fibre on Demand option has turned into a farce. I forget the figures quoted on another thread but I think hundreds of applications and only three have been done but no detail as to where those got done or cost. You pay non refundable $300 just to ask and then another non refundable $300 to get a preliminary design done and IF it goes ahead you pay for full design. Would be surprised if it came in any less than $10k BUT I ahve also read there are only a couple (4?) per node possible because of hardware/fibre limitation.

    Another Turnbull pea and thimble trick... you can have it but we'll make sure you can't...

  • 2016-May-27, 7:05 pm
    Moph

    erfman writes...

    Sorry I meant to add perhaps when I'm talk about gouging I'm talking FTTP and FTTN, perhaps you are only comparing FTTN to FTTN,

    Nah I was talking about your FTTP deal vs current FTTN deals.

    To put it simply, I see it as inequitable and extremely shortsighted that the NBN rollout has changed from FTTP to FTTN, but I don't see the prices being charged by RSPs for FTTN connections as being price gouging given that the wholesale cost is similar for both technologies.

    FTTN is a nightmare for RSPs, so far as I can make out. They have to pay a fixed cost per connection to NBN Co and then provide sufficient CVC to keep their customers happy while still making a profit. That might be easier to do once everything is up and running, but I can imagine it's a budgeting nightmare at present.

  • 2016-May-27, 7:49 pm
    erfman

    Moph writes...

    FTTN is a nightmare for RSPs

    FTTN is more a nightmare for customers IMO because of the sharing of limited bandwidth and just being copper. With ADSL RSPs have thrived by only purchasing enough wholesale to get by ie 6 for every 10 (?) paying customers which ensures you don't get what you pay for. With FTTN you still only get a portion of what you pay for and have the problems of copper still. I do recognise the cvc issue though.

    I was talking about your FTTP deal vs current FTTN deals.

    I can't see how anyone could be satisfied or think they weren't getting ripped off when they get charged the same roughly for 25/5 FTTN and 100/40 FTTP the latter is the only one that delivers what is paid for, the other half if lucky � only has to hit 25 once a day for a moment....3am maybe?

  • 2016-May-27, 7:49 pm
    Moph

    erfman writes...

    I can't see how anyone could be satisfied or think they weren't getting ripped off when they get charged the same roughly for 25/5 FTTN and 100/40 FTTP the latter is the only one that delivers what is paid for, the other half if lucky � only has to hit 25 once a day for a moment....3am maybe?

    Don't get me wrong, I feel ripped off by NBN Co and the LNP for pouring billions of taxpayer dollars into a second rate broadband implementation. I don't feel ripped off by the RSP's who are charged similar wholesale rates for FTTP / FTTN provisioning (so far as I'm aware) and therefore offer similarly priced plans for the two delivery methods.

    And you can get a similar 100/40 FTTN plan for the same money you're paying for your 100/40 FTTP plan. The TPG Superfast plan is almost exactly the same as yours, just FTTN not FTTP.

    Anyways, we're getting a bit off topic so I'll leave it at that =)

  • 2016-May-31, 9:00 pm
    JavierMascherano

    So annoyed.

    Received a message from Optus today telling me my NBN connection has now been complete. Get home from work, plug in modem and Whalla! Bloody DSL light flashing.

    Tried 2 different phone cables and have lodged a fault with Optus. Ugh so effing annoying, was really really looking forward to REAL Internet

  • 2016-May-31, 9:00 pm
    R1ch4rd

    JavierMascherano writes...

    was really really looking forward to REAL Internet

    Yeah don't hold your breath, especially between the times of 6PM to 12AM. :)

    Having said that, I am finally looking forward to getting connected as well after a 3 month wait to get a physical line, whatever the outcome on Malcolm's nodeboxes.

    31 May 2016 08:57AM � by Customer Service Sydney
    Telstra Ref: 207414***
    Work Type: NEW
    Status: Completed
    Number: 089458****
    Address: ****
    Work Completed: 29/05/2016 15:29
    SQ results:
    On-Net ADSL2+
    16 � 24 Mbps**
    original order was lodged manually
    back to original CSR to complete DSL order

    :) :)

  • joaneth

    What node are you on? This is my world on 6CAN-08-20

  • R1ch4rd
    this post was edited

    6CAN-02-01 out the front of the cop shop on Carden Drive, intersection of Albany Hwy. We've done some figures and anticipate the node won't get fully populated to 384 lines which is good news.

    Just comes down to the CVC being managed appropriately by each provider further upstream.

    I reckon ~300metres between me and the node, is my honest estimate being up in an apartment with probably a good 100M of internal wiring before it hits the MDF. Expecting >90Mb on pretty new clean copper.

  • 2016-May-31, 9:48 pm
    joaneth

    Good luck Richard!

  • 2016-May-31, 9:48 pm
    JavierMascherano

    R1ch4rd writes...

    Yeah don't hold your breath, especially between the times of 6PM to 12AM. :)

    Having said that, I am finally looking forward to getting connected as well after a 3 month wait to get a physical line, whatever the outcome on Malcolm's nodeboxes.

    31 May 2016 08:57AM � by Customer Service Sydney
    Telstra Ref: 207414***
    Work Type: NEW
    Status: Completed
    Number: 089458****
    Address: ****
    Work Completed: 29/05/2016 15:29
    SQ results:
    On-Net ADSL2+
    16 � 24 Mbps**
    original order was lodged manually
    back to original CSR to complete DSL order

    :) :)

    Yeah I've read some real horror stories around congestion but realistically anything is better than the 1.2Mbps I was getting on ADSL2+. No internet at the moment though, still so pissed off about it � I swear the blinking DSL light is just looking at me laughing haha.

    3 month wait for a new line, that's crazy. Hope everything works out!!

  • coxymla

    The curse of ADA 6CAN-08-20 continues!

    My NBN was meant to have been provisioned yesterday but nothing happened. At least I didn't lose my ADSL...

    Telstra can't tell me anything and they are trying to chase it up for me. :/

  • Moph

    Got my bandwidth issues sorted � now achieving 96Mbps down and 38Mbps up at a distance of approximately 280m from the node. 6CAN-08-03.

    http://www.speedtest.net/my-result/5369456717

    Seeing some contention on the line at night with Telstra � was after 5 by the time the correct speed profile was applied to my account, and by that time download bandwidth had dropped to ~50Mbps. Continued to drop throughout the night to a minimum of ~15Mbps at 11pm when I hit the hay. Uploads were consistently >35Mbps throughout.

    Will be interested to see what my first bill says � I'm on 100/40 but have never authorised SpeedBoost to be added to the account. If they've applied it I'll just pay it (because I want 100/40 anyway) but fingers crossed that I've just scored a freebie upgrade =P

    Uploaded a bunch of work photos to Dropbox last night and averaged 1MB/s. Still slower than the upload bandwidth available (likely limited by Dropbox) but sooooo much better than the ~50kB/s that I averaged through ADSL2+. Will test out cloud storage with OneDrive later today.

  • 2016-May-31, 10:21 pm
    Dvolve

    Just got a call from someone claiming to be an nbn tech. Said nbn are having issues and the install will not be done today and I have to rebook with my rsp. Anybody else have installs booked for today?
    Don't envy being him today.

  • 2016-May-31, 10:21 pm
    coxymla

    Pretty rubbish that NBNco delays RFS for months and months and finally declares it, only to have to wait 2 weeks for to be provisioned and only then find out shit still isn't ready. What a bunch of jokers.

  • 2016-Jun-1, 12:10 am
    tsunamij

    Dvolve writes...

    Just got a call from someone claiming to be an nbn tech. Said nbn are having issues and the install will not be done today and I have to rebook with my rsp. Anybody else have installs booked for today?
    Don't envy being him today.

    Hi Dvolve

    Which RSP are you with? I got installation scheduled for tomorrow TPG here.

    Hoping for no hiccups.

  • 2016-Jun-1, 12:10 am
    firstsecondlast

    Mine booked today and installed 1hr ago. But nbn signal not active yet. Tpg said wait till end of today.

  • 2016-Jun-1, 11:38 am
    Dvolve

    I'm have been with iinet for a number of years. Will see what happens with the followup. Might be in the market for a new provider soon.

  • 2016-Jun-1, 11:38 am
    Moph

    So with my Telstra plan, I logged into my online Telstra account and noted a few interesting things:

    1. My current connection has 100/40 bandwidth, but according to the account control panel I don't have Speed Boost active (ie I'm still only signed up for / paying for 25/5).
    2. Contract end date is still listed as the contract end date for my original ADSL plan, not 24 months from yesterday (connection date) as I expected.
    3. Relevant to the above item, the usage meter is displaying 9 days remaining of my current billing cycle, which indicates that the NBN connection hasn't been implemented as a new 24 month contract. The increase from 500GB (old ADSL plan) to 1TB (current NBN plan) has been applied though.

    Will be interesting to see if these are corrected in time or whether there's a systemic issue in Telstra's system with rollover from existing ADSL to new NBN plans.

  • 2016-Jun-1, 1:45 pm
    ELEq

    I just had call from telstra they making appointment to connect me FTTN

    I would also like to take the opportunity when im over here i know there is specific section for modems
    but i have no idea about the specs and popularity of modems here in Australia then in Poland i dont know the standards.

    Can someone explain me in couple words whats difference between modem
    that telstra is sending me (T-BOX) and for example TP-LINK archer D5 or D7 or NetGear NightHawk?
    It is worth to buy other modem? and connect T-BOX to TV (watching online polish tv) and seperate (better) modem to PC?
    or the T-BOX is enough to get the best speeds?

    Regards ELEq

  • 2016-Jun-1, 1:45 pm
    Fast is good

    ELEq writes...

    Can someone explain me in couple words whats difference between modem
    that telstra is sending me (T-BOX) and for example TP-LINK archer D5 or D7 or NetGear NightHawk?

    Only a few modems are approved (or will work) on FTTN as it requires VDSL2 and vectoring.

    Those which work are listed here http://whirlpool.net.au/wiki/fttn_registered_modem_router

  • 2016-Jun-1, 2:54 pm
    ageymac

    Moph writes...

    So with my Telstra plan, I logged into my online Telstra account and noted a few interesting things:

    If you just transitioned from ADSL to NBN this doesn't necessarily mean you are recontracted. E.g if youy were on a medium bundle before and transition to the NBN you continue on the medium bundle and the original contract term continues.

  • 2016-Jun-1, 2:54 pm
    Moph

    ageymac writes...

    If you just transitioned from ADSL to NBN this doesn't necessarily mean you are recontracted. E.g if youy were on a medium bundle before and transition to the NBN you continue on the medium bundle and the original contract term continues.

    I did indeed continue on the Large bundle (as before) but all the advertising material they had in-store was for a 24 month contract, and given that the bundle was cheaper than my existing, on a different delivery technology, included a new modem and also Telstra TV box, I was of the understanding that they were dissolving the old contract and I was entering into a new one.

    No matter either way � just means I have the flexibility to recontract earlier than I had anticipated =)

  • 2016-Jun-1, 3:24 pm
    Moph

    Fairly similar behaviour today as experienced yesterday.

    96/38 during the day while everyone is at work
    30/38 around 6pm while kids are home but before Netflix fires up
    13/38 later on when people are streaming and browsing the web after dinner

    It's fine for what I need, but it's far from the digital content delivery powerhouse that NBN would have us believe. You'd be stretching to stream HD video, game, watch Youtube and video chat with grandma (as their ads show) without interruption on 13Mbps...

  • 2016-Jun-1, 3:24 pm
    atfolt

    Has anyone in the area that went RFS on the 20th have their service up and running?

  • 2016-Jun-2, 8:37 pm
    tsunamij

    Got home excited and then got let down. ADSL has lost signal but no nbn tpg can't tell me why as it has to be referred to their nbn team. With long weekend coming soon I am worry about this. Does most users have to do a two step activation? Adsl lost and have to manually remind rsp to activate?

  • 2016-Jun-2, 8:37 pm
    Duideka

    Really looking forward to my Tuesday connection ETA after reading the above posts... /s

    Hopefully they don't stuff my connection up, need it for work on Tuesday afternoon :< I guess I can always use 4G backup but I only have a small quota.

    Really starting to sound like Cannington was not ready for RFS and NBNco pushed ahead regardless.

  • 2016-Jun-2, 8:54 pm
    atfolt
    this post was edited

    Now my RSP says NBN need to do additional work and have booked in another appointment for the 14th. Tried explaining to them that I have sync and just need for the account to be activated but no go. Might look into changing providers :(

  • 2016-Jun-2, 8:54 pm
    Fast is good

    Duideka writes...

    Really starting to sound like Cannington was not ready for RFS and NBNco pushed ahead regardless.

    They wouldn't have done that to make their political Lords and Masters look better in an election year would they? Just so they could have a big public show?

    /cynicism

  • firstsecondlast

    lucky me. nbn installed as booked on 1st June. installed at 1pm. by the time i got home 5pm, yay nbn active. and night time has been consistently 23-24mbps, and upload 4.5mbps

  • sharmor

    That's decent, how many premises are served by your node, and your distance to the pillar?

  • 2016-Jun-2, 9:26 pm
    Turkatron

    This is crazy, I'm a massive tech head and I practically live on the internet. I'm in Queens Park and expect to be able to connect soon but I'm not excited in the slightest and will hold off. I'd estmate a few hundred meters to my node (maybe 500? I'm really bad with guessing distances), I'm not sure what that will get me but I sync at about 13-14 mbps to the Cannington exchange currently. With the cost of a new modem, uncertainty about switchover times, no guarantee of an improved speed and potential congestion issues I think I'll just stay on ADSL for the time being, probably until they kick me off or I am sure it's worth shelling out for the new modem. I haven't developed enough demanding upload habits (chicken and egg scenario I suppose) so I'm not hanging out for better upload yet.

    If this was fibre it'd be a completely different story but the FTTN NBN is just so....meh

  • 2016-Jun-2, 9:26 pm
    kirt

    Turkatron writes...

    I'm not excited in the slightest and will hold off

    I think I'll just stay on ADSL for the time being

    Is this the general consensus for those who are relatively happy with their current ADSL speeds / connection...hold off as long as possible?

  • 2016-Jun-2, 11:05 pm
    Silversurfer07

    6CAN-02-15 is now active according to iiNet and TPG NBN check.

  • 2016-Jun-2, 11:05 pm
    coxymla

    Called Telstra again and my order is "held with NBN". :/
    Try again Monday.

    Sound like our ADA (6CAN-08-20) is completely f'ed.

  • 2016-Jun-3, 12:45 am
    limmey

    Rang NBN Co on their 1800 626 662 number and was told the reason why my 6CAN-08-20 order is being HELD is because there are issues with the copper network here.

    Remediation work is scheduled to be carried out on the 24th June and I will have to re-schedule another appointment with iinet after that.

    Hope that helps everyone in this same situation.

  • 2016-Jun-3, 12:45 am
    R1ch4rd

    Another RFS for today:

    6CAN-02 Cannington, East Cannington, Queens Park WA Cannington CSA 03-Jun-2016

  • joaneth

    After still getting no response from TPG on regarding the network shortfall and "held" status I contacted NBN to get more info. They advised there is a copper fault for lead in copper to the 6CAN-08-20 node with no remediation date firm as yet. The guy was actually quite helpful and upfront and advised my install along with many others were referred to the "Copper Jeopardy" team (sounds like an interesting game show) and only today has it been escalated to the workflow repair team. ETA for an updated remediation date is early next week.

    He also advised the RSP's dont get the full story and only get a generic status, so if anyone wants to cut through the crap call NBN directly on 1800 686 626 and use Option 2.

  • room 40
    this post was edited

    kirt writes...

    Is this the general consensus for those who are relatively happy with their current ADSL speeds / connection...hold off as long as possible?

    Basically yes

    You have three mutually exclusive issues to consider IMHO and they will differ from house to house

    1) If my ADSL was is 8-10Mbps+ and stable I would have held off and waited and watched. However if your ADSL is shite like mine was 0.5-4Mbs on a good day and so unstable it wasn't funny so i figured it couldn't get any worse than that so I willingly signed

    2) Your distance to your node. Im 631m on a two pillar areas connected to 1 node and started off with max line sync of 65Mbs 3 weeks ago and now slowly dwindling down to 60Mbs. Don't ask me why I don't know whether i have noise filters on to stabilise my connection or what

    3) Finally who you go with varies. As much as it pains me I went with Telstra because i figure they were the best of a bad bunch and for the most part so far have been reasonably ok compared to people who have possibly naively thought all ISPs are the same and may not realised the horror iiNet threads. Its obvious TPG are running iiNet down for whatever reason I don't know or maybe they figured Malone was over servicing customers and now want to yank it back and skim dollars. Either way there are a few people in Doubleview who are pulling their hair out over iiNet and their poor customer service and massively ranging speeds between 2am and 6pm. Be warned with iiNet or if you must go with them don't sign a long term contract � try them first on a month by month basis if you can

  • 2016-Jun-3, 9:37 am
    Fast is good

    room 40 writes...

    Basically yes

    +1

    started off with max line sync of 65Mbs 3 weeks ago and now slowly dwindling down to 60Mbs.

    Have a look at this graph.....

    https://techzine.alcatel-lucent.com/sites/default/files/wp-content/uploads/2012/10/Boosting%20VDSL2%20Bit%20Rates%20with%20Vectoring/TZ-Typical-vectoring-gains-Fig-1.jpg

    You will notice that at 600m if you are the only one using VDSL in the cable you could get about 75Mbps � as the number of users increase so does the crosstalk � and eventually your sync speed should settle in the 35-45Mbps range. Cross talk plays a huge roll in speed and that's why vectoring is used � to minimise the reduction in speed when users are added....

    So just like ADSL.... copper quality (including number and quality of joints), water in pits, taps, etc, distance from the node of course and number of other users in the cable and the modem chipset will all determine speed � as well as if the Gods are smiling on you!! FTTN is just off net ADSL on steroids over the same crappy copper!

  • 2016-Jun-3, 9:37 am
    Giovinap
    this post was edited

    Is this the general consensus for those who are relatively happy with their current ADSL speeds / connection...hold off as long as possible?

    It appears that way, I have two situations helping family members:

    1) My parents live about 200m from the Cannington exchange and less than 100m to the node. However reading all these issues it seems pointless when they can get almost their full adsl2+ speeds and no connection issues. They might save $20 per month but it's not worth the hassle of me having to be their tech support every time they have a drop out or lack of speed. Plus I doubt they need 100mb connection to check their email.

    2) My aunt is in Beckenham and they have never had good adsl, their speeds have been a snail's pace so for them they are saving money and it can not be any worse in terms of quality so they are taking the chance, should be connected 14th June.

  • 2016-Jun-3, 10:22 am
    R1ch4rd

    Fast is good writes...

    as the number of users increase so does the crosstalk � and eventually your sync speed should settle in the 35-45Mbps range.

    Won't that get better though once the co-existence period is over as well?

  • 2016-Jun-3, 10:22 am
    Fast is good

    R1ch4rd writes...

    Won't that get better though once the co-existence period is over as well?

    That alcatel-lucent.com graph assumes no interference from other sources like ADSL � that is after co-existence. It assumes that there are just other VDSL2 with vectoring (FTTN users in our case) in the same cable bundle.

    If you were an early adopter of ADSL2+ you would have noticed a speed degradation over time (a lot blamed that on copper � and yes that would have been a factor) but that was also caused by crosstalk. Well VDSL is ADSL on steroids and as such is far, far more subject to crosstalk � hence the significant speed reduction as more users are added.

    Those on FTTN... early days yet! You will see the sync speed reduce over time but hopefully the CVC and backhaul issues will be sorted so your download will remain closer to your sync speed 24/7.

    Those on FTTN will currently be suffering some reduction in speed from the maximum due to ADSL.... that will be replaced by the more significant reduction caused by other FTTN users � why NBNCo only guarantee 25Mbps regardless of your chosen speed tier, distance from the node etc.

  • 2016-Jun-3, 10:29 am
    Moph

    Just to clarify regarding the Alcatel Lucent graph:

    • the red dotted line is the performance we can expect prior to ADSL services being discontinued, when there is significant crosstalk on the line
    • the upper green line is the performance of a single VDSL2 connection
    • the blue line just below the green line is the performance of a bundle of vectored VDSL2 connections without crosstalk from ADSL services

    So at present we may be in the red zone, with potential to be up at the blue line once ADSL services are shut off in our area.

    Actually it's entirely possible that the drop in speed that I see after 5pm is partially due to crosstalk from neighbours on ADSL services. Hadn't thought of that. It would explain the sharp dropoff from 98Mbps to 50Mbps around 4.30pm. The drop to ~15Mbps after dinner must be CVC contention though once households start streaming entertainment.

  • 2016-Jun-3, 10:29 am
    G-J-S

    Any news on 6CAN-01 Karawara, Waterford, Wilson & Bentley. on http://www.finder.com.au/nbn-tracker/map it shows "Ready for Service" as 03-June-2016, which is today.

    When I go to the NBN site and put my address is says not yet serviceable and is under construction.

    Anyone know the actual date it will be available? or how I can find out?

    Also it seems hard to find what providers are available in this area? And what high spec modems can be used on FTTN connections?

  • 2016-Jun-3, 2:40 pm
    R1ch4rd

    Allllriiighhhhhhhtyyyyyyyyyyyy!

    I can place an order to NBN now (via iiNet Website) for 6CAN-02-01.

  • 2016-Jun-3, 2:40 pm
    Fast is good

    R1ch4rd writes...

    via iiNet Website

    Are you sure you want to go that way?

    They are having horrendous CVC capacity issues � especially at Doubleview (almost as if TPG want them to fail). Probably better to try someone else until they get sorted � if they ever do that is.

  • 2016-Jun-3, 2:44 pm
    R1ch4rd

    Fast is good writes...

    Are you sure you want to go that way?

    Don't think I have a choice now the area is RFS. I won't be able to order an on-net ADSL2+ service anymore, as I understand it. I have no broadband service at all a the moment. From what I have seen, iiNet have been paying close attention to the 6CAN CVC and are ramping it up as required.

    Cannington is a major Exchange and am quietly confident they have the connectivity in there to not get caught out by having to run more fibre and things like that. Also, the Node I am on � 6CAN-02-01 only shows as having 139 users.

    http://www.finder.com.au/nbn-tracker/ada/6CAN-02-01

  • 2016-Jun-3, 2:44 pm
    Fast is good

    R1ch4rd writes...

    Don't think I have a choice now the area is RFS.

    I'm not suggesting ADSL � I'm suggesting NBN with a different (better!!) provider. iiNet at the moment are under provisioning their CVC capacity (to save money as directed by their TPG bosses maybe?) . That affects the whole POI i.e Cannington.

    Also, the Node I am on � 6CAN-02-01 only shows as having 139 users.

    That only affects NBNCo's backhaul between the node and the POI � the problem at the moment is inadequate CVC capacity between NBNCo and iiNet � iiNet aren't paying enough and their catchup is too slow leaving people congested for ages. The once great iiNet is now an ailing crock � just a shadow of it's former self. Skymesh, Telstra and many other providers don't have the problem to the same extent � even Internode is far better � and they are also a TPG owned company.... go figure!

    I've even seen posts from people using TPG � and they have far better peak speeds than iiNet. The wheels have really fallen off at iiNet � and by the way they are my provider for ADSL and that is perfect � but wouldn't choose then for NBN at the moment that's for sure.

  • R1ch4rd

    Fast is good writes...

    That only affects NBNCo's backhaul between the node and the POI

    True, but that 1GE bachaul off the Node is still of significant concern, and cannot be upgraded anywhere near as easily as the CVC. The Node backhaul is not virtualised and is a physical upgrade path. So that -should- concern people more than the CVC technically speaking.

    he problem at the moment is inadequate CVC capacity between NBNCo and iiNet

    As above, that circuit is virtualised, so it's just an upgrade request to NBN Co. It is slow and can be painful, but at least it can be done. Hopefully this process speeds up over time. iiNet have already done 2 Upgrades on the 6CAN CVC in the last few weeks which makes me feel better.

    go figure!

    I've tried, there are so many moving parts commercially to piece them all together and comprehend, and I've been working in IT for 15yrs.

    The once great iiNet is now an ailing crock � just a shadow of it's former self.

    Yeah i'm aware, shitty but true. I think growing pains were always going to be part of NBN, especially when big areas go RFS and the RSPs are being so tight with their budgets against a crappy pricing model from NBN, whilst also having to maintain the legacy network.

  • kirt

    room 40 writes...

    Basically yes

    Great post � thanks ;)

  • Fast is good
    this post was edited

    R1ch4rd writes...

    Yeah i'm aware, shitty but true. I think growing pains were always going to be part of NBN, especially when big areas go RFS and the RSPs are being so tight with their budgets against a crappy pricing model from NBN, whilst also having to maintain the legacy network.

    That's true � it is just some (most) ISPs manage to handle upgrades far more efficiently. The last CVC upgrade I saw iiNet do lasted two days and the POI was congested again. They seem to have a policy of making their customers jump through hoops before accepting that there is a CVC issue � they then put in an upgrade request eventually (other ISPs seem to do it far faster). Meanwhile many people have reduced their usage because of congestion.... and new users have been added! They do their sums on how much additional capacity is was required and order that amount � far too little!

    The upgrade occurs, users discover congestion has gone away so use the net and what do you know � congestion returns. They are doing too little and too late. This wouldn't have happened in MM's time (in fact I and several others would have discussed the problem with him and it would have been fixed). Now under Teoh � we don't even know what he looks like, we know he likes making lots of profit and is obviously reigning in iiNet to do that.

    I'll stay loyal as long as my ADSL remains solid � but wouldn't consider them for NBN until they sort themselves out � all other providers seem to be better at the moment � including Dodo. I guess iiNet is more dead than the Dodo!!

  • sharmor

    Connected to 6CAN-07-02 this morning, sync's at 81/38. Anyone know why my download is quite low? I'm roughly 450m from 6CAN-07-02.

  • 2016-Jun-3, 3:18 pm
    The Broadband Doctor

    Because you are 450m from the node.

  • 2016-Jun-3, 3:18 pm
    Crixon

    Classic

  • 2016-Jun-3, 4:02 pm
    ADSL2+

    G-J-S writes...

    Any news on 6CAN-01 Karawara, Waterford, Wilson & Bentley. on http://www.finder.com.au/nbn-tracker/map it shows "Ready for Service" as 03-June-2016, which is today.

    When I go to the NBN site and put my address is says not yet serviceable and is under construction.

    Anyone know the actual date it will be available? or how I can find out?
    Telstra Rollout Schedule & Disconnection Dates in the "Expected RFS" tab, shows the 10-June-2016.

  • 2016-Jun-3, 4:02 pm
    cuzcraig

    sharmor writes...

    Connected to 6CAN-07-02 this morning, sync's at 81/38. Anyone know why my download is quite low? I'm roughly 450m from 6CAN-07

    Wired or wireless? I'm about the same distance I'm getting a max attainable rate of 105mbps and throughput of 88mbps and 32mbps up on wired.

    The Broadband Doctor writes...

    Because you are 450m from the node.

    Don't know why you took the time to write that? Captain obvious but try and be more helpful next time, im 350-500 meters away and attaining a solid 88mbps down on wired.

  • yudothisaustelecom

    I was booked in today to have nbn connected (booked about 1.5 weeks ago) I'm on 6cann 08 around luyer ave.
    It was unable to be installed due to network shortfall.

    To make matters worse I've had no adsl for 1.5 weeks and both telstra and tpg will not let us go back to adsl. Now i am stuck with no Internet for an undetermined time.

    I called nbn number as above and they just deflected me to my rsp.

    I asked if it was standard procedure to declare areas RFS without actually testing.

    In no other industry can you sell a product without once turning it on and testing it works.

  • tsunamij

    Sorry to say for those on 6CAN08 the problem goes on. I have been told by tpg that nbnco has a status update installed from their end. Modem from tpg has no WAN light or internet light. Apparently from tpg helpline the wan light is important whatever that means. Now after trying again got escalated to their engineer. How can they advise customers that it's connected when there is no sync or connection?

    Lost phone and adsl.... long weekend ahead I am sceptical that they can keep their 24 hours turn around on the escalated issue.

  • 2016-Jun-3, 4:35 pm
    tsunamij

    *sorry edit double posted*

  • 2016-Jun-3, 4:35 pm
    R1ch4rd

    tsunamij writes...

    wan light is important whatever that means

    Yes, that is likely the light to indicate line sync to the Node. Without it, you're screwed.

    How can they advise customers that it's connected when there is no sync or connection?

    Not sure, but perhaps because of crap communication (oh the irony) between NBNCo and TPG about the works being completed successfully. They still seem to be working out a lot of issues.

    The in-field techs are getting hammered pretty hard at the moment and are working weekends as well.

  • 2016-Jun-3, 4:38 pm
    yudothisaustelecom

    Yeah tpg told me 24 hours to hear back. ..it's Saturday so i am skeptical.

    I don't understand how it all works but my old modem couldn't pick up any wan/dsl since we begun the nbn connection.

    However, i plugged my new nbn modem in and it picks up a connection and syncs at 14 and 0.5mbit.

    Is that sync the existing adsl? Before they switch my ports over to nbn?

    The whole state of affairs within Australia is embarrassing. 3rd world Internet with 1st world prices.

  • 2016-Jun-3, 4:38 pm
    JavierMascherano

    Fuming regarding my NBN connection.

    It went active on the 31/5 on CAN-08. Got the SMS at 7:30am but couldn't setup until that evening when I was home from work. Plugged everything in but received a constant flash on the DSL light. Performed some troubleshooting to no avail and called Optus who informed me they're escalate to NBN and I'd hear back the next day.

    Wednesday rolls around and I've heard nothing up until about 1pm. I decide to give Optus a call who inform me a tech now needs to attend the premises. We book for Friday, 3/6 between 8-12 and I arrange for someone to come over and stay at my place during that time.

    Friday rolls around and I receive a call at 9:15 from someone at Optus who informs me a tech has been booked for Monday. Ummmm no, he's due today I say. Oh apparently the booking didn't go through properly. Well, I wasn't happy that's for sure. The guy on the phone ends up calling NBN and is able to end up securing a 1-5 slot that afternoon � happy days.

    Well, guess what happens? TECHNICIAN DOESN'T SHOW. End up calling Optus last night who inform me the appointment wasn't confirmed by NBN. Seriously what a joke. Tech now booked for 8-12 on Monday.

    2 SMS appointments from Optus informing me of the appointment times and 2 massive stuff ups. Great start to NBN life.

    Screw you Optus.

  • 2016-Jun-3, 4:40 pm
    yudothisaustelecom

    And then when the tech comes you find out 6cann08 has a network shortfall and you can't correct anyway (speaking from my own exp)

  • 2016-Jun-3, 4:40 pm
    firstsecondlast

    JavierMascherano writes...

    Screw you Optus.

    wow sounds really bad by optus. i was quite attracted with their $70 bundle plan unlimited data on 25/5 and thinking of changing over from TPG (only 3 days into usage haha). but now i have to rethink.

    i wonder does optus have the right to downgrade your speed or change your plan after 24 months contract is up?

  • Fast is good

    JavierMascherano writes...

    3 failed appointments, this is beyond a joke now

    Welcome to the "bleeding edge" of technology � where things hardly ever workout 100%.

    Never � never ever � be an early adopter. It is kind of like being an alpha software tester (not even as stable as beta)..... big risk!!

  • JavierMascherano

    Fast is good writes...

    Welcome to the "bleeding edge" of technology � where things hardly ever workout 100%.

    Never � never ever � be an early adopter. It is kind of like being an alpha software tester (not even as stable as beta)..... big risk!!

    But 3 times? Man, it;'s just the biggest pain in the arse out. And I felt sorry for getting angry at the operator today but it just blows my mind how something could stuff up so many times.

  • 2016-Jun-6, 2:11 pm
    punk-ee

    Moph writes...

    Telstra's DNS has been down for me since ~12.30am ... can't find a way to override the Telstra default setting in the Gateway Max so have had to manually override it on all my devices :/

    Anyone else having domain name resolution issues? Had a spate of DNS issues back in mid May too.

    Yeah I've been having issues this morning. Was completely dead for a few hours, seems to be back now, although pretty slow. Don't try and convince Telstra there is an issue but � was on the phone with them for hours this morning and the only resolution is for them to send me a new modem despite already getting the same result with the two I have here...

  • 2016-Jun-6, 2:11 pm
    Fast is good

    JavierMascherano writes...

    but it just blows my mind how something could stuff up so many times.

    It takes time to sort their sh!t out.... procedures have problems, systems have problems, hardware is claimed to be ready for service when it isn't (with an election looming what would you expect?) and the list goes on. Until all problems have been found and ACTUALLY fixed, this sort of thing is to be expected.

    How many times have people had major issues with say a new version of windows � fully tested and ready for release � NOT! But it gets released in any case as their are deadlines to meet. Early adopters help find and fix the bugs in the system..... so unless prepared to do that stay away until places like Whirlpool aren't full of people having issues and the service is truly ready for production.

    I felt sorry for getting angry at the operator today

    Yep, they are probably as frustrated as you are. Eventually it will be sorted out for both of you.... just have to be patient I'm afraid (and next time don't believe the "ready for service" claims)!!!!

  • 2016-Jun-6, 2:14 pm
    tsunamij

    Sorry to hear that Javier. My issue is similar got a call from TPG to tell me they have to pass to nbn co...I am puzzled as isn't that what was discussed last call. Wasn't feeling too well to argue and just told them to go ahead . Another 24 hours....

  • 2016-Jun-6, 2:14 pm
    JavierMascherano

    Fast is good writes...

    It takes time to sort their sh!t out..

    If the NBN had only just been released i'd understand but Optus have been selling it for ages. I get things don't go so smooth when initially released but this isn't the case. Plus the service is technically active, it's just faulty.

    Haha that guy was definitely not as frustrated as I was and waiting is all well and good but when you've been screwed 3 times waiting around it gets a bit old

  • 2016-Jun-6, 2:22 pm
    Moph

    punk-ee writes...

    Yeah I've been having issues this morning. Was completely dead for a few hours, seems to be back now, although pretty slow. Don't try and convince Telstra there is an issue but � was on the phone with them for hours this morning and the only resolution is for them to send me a new modem despite already getting the same result with the two I have here...

    Driving me nuts. Seems that the Gateway Max firmware overrides connected device settings, so even when I have manually set my NIC to 8.8.8.8 (Google DNS) it still seems to be routing through Telstra's firmware locked DNS. Still having issues.

    Did a factory reset on the modem this morning � no change. Called tech support just now and they tried fobbing me off to Crowd Support. Said that wasn't an acceptable response to what must surely be an issue with Telstra's DNS and that I wanted it escalated. Probably achieved zilch but I'll follow up on the reference number tomorrow afternoon.

    In the meantime, would bridging the Gateway Max to my old TPLink router work? Suspect disabling DHCP on the Gateway Max will also disable the forced DNS IPs and allow the TPLink to route elsewhere?

  • 2016-Jun-6, 2:22 pm
    punk-ee

    Moph writes...

    In the meantime, would bridging the Gateway Max to my old TPLink router work? Suspect disabling DHCP on the Gateway Max will also disable the forced DNS IPs and allow the TPLink to route elsewhere?

    Doesn't look like it � I had mine bridged to a TP Link router when the issue occurred. I tried to manually override the DNS from the TP-Link, but seems like the Gateway Max stops that even in bridge mode.

    Everything was dead for me from when I got up this morning, to around midday � since then the DNS seems to be back up, but its horribly slow. Anything http based is just taking forever to load, and timing out 50% of the time. I'm confident this is a DNS issue though, as anything usenet/torrent based I'm still pull great speeds.

    I actually had a spare gateway max since they sent me two, so I pulled out a the second one the humour them and still had the same issues. Still had to spend 45mins on the phone doing factory resets (despite new modem), and dns flush's on the pc (despite across all devices and on the diagnostic page from the modem). They finally accepted it wasn't a modem issue and I'm awaiting a callback from L2.

  • 2016-Jun-6, 5:17 pm
    tsunamij

    Long weekend over and as predicted the 24 hour solution yesterday was to schedule with their NBN tech. The tech is scheduled for 8-12pm tomorrow to visit my premises but I am now worried that this may be as others faced a missed visit. What can they do from my home that they cannot check at the node/pillar unless they got a same day protocol to perform their fix at the node which is just 450m away.

    Any others have manage to resolve their no-connection issue?

  • 2016-Jun-6, 5:17 pm
    fauxbrick123

    I am on the nbn. Connected this morning to node 6can-04-07 in Langford.
    iinet 100/40 plan.
    Excellent results so far.

    http://www.speedtest.net/my-result/5384413202

    if you dont want to click the link.
    ping-7ms
    download- 95.76
    upload- 38.07

    real world test.
    Downloaded from Rapidgator premuim 2 gig file- hovered around the 60.00 mark.

    so after 20 odd years of dial-up and then vivid wireless i finally have a decent connection.

  • 2016-Jun-6, 5:53 pm
    RaZeR

    Applied for TPG 100/40 on 6CAN-02-14 (East Cannington) this morning. Will let you know how long it takes and what speed I end up getting (I fear close to half that, but they don't offer a 50/20 plan).

  • 2016-Jun-6, 5:53 pm
    Duideka

    i had a 1-5 window for connection today and it apparently went live at 10:30 � will have to check when I get home from work

  • 2016-Jun-6, 5:59 pm
    tsunamij

    Good luck Duideka.

    From what I read on this thread the two common nodes that are problematic are 6CAN08-20 and 6CAN08-21? NBN Tech coming tomorrow slot 8am-12pm hoping and hoping its for real this time a fix. ADSL can't be reconnected.

  • 2016-Jun-6, 5:59 pm
    spoons25

    I'm on 6CAN-08-21 and tech has been out today and still no joy, iiNet is telling me the DSLAM is full, update in the next couple of days, I've lodged a complaint with iiNet but I'm not holding my breath.

  • 2016-Jun-6, 9:21 pm
    tsunamij

    spoons25 writes...

    I'm on 6CAN-08-21 and tech has been out today and still no joy, iiNet is telling me the DSLAM is full, update in the next couple of days, I've lodged a complaint with iiNet but I'm not holding my breath.

    Sorry to hear that spoons25...I am not very hopeful then. Not keen to take half a day off for nothing. What did the tech do to when they come to your premises. I don't know how they can't tell you it's full a long time before. On a side note do you still have ADSL connected?

  • 2016-Jun-6, 9:21 pm
    Duideka

    Line standard VDSL2
    Channel type
    Interleaved
    Downstream line rate (kbit/s) 107735
    Upstream line rate (kbit/s) 44199
    Downstream SNR (dB) 15.3
    Upstream SNR (dB) 11.5
    Downstream line attenuation (dB) 8
    Upstream line attenuation (dB) 2.8
    Downstream output power (dBmV) 12.1
    Upstream output power (dBmV) -0.2
    Downstream CRC 0
    Upstream CRC 0
    Downstream FEC 0
    Upstream FEC 0

    http://www.speedtest.net/result/5384675389.png

    ~240 metres from the node. Quite surprised, was expecting a bit lower since the lead in into the house is in atrocious condition.

  • 2016-Jun-7, 12:06 pm
    spoons25
    this post was edited

    Hi Tsunamij,mine is an interesting one, I was actually switched over to NBN on 31st May but my speed was syncing at 13mbps down, but according to iiNet I was not connected nor was I showing I was connected on their system but I had internet and was browsing happily at twice the speed I had when I was on adsl, thinking that it's a parts fault, wrong jumper? that's causing my low sync speed, I waited till today as that's when tech is scheduled to come out, I didn't need to be at home as advised by iiNet.

    I monitored the progress of my job on iiNet website and when it updated saying there wasn't enough port, I gave them a buzz and they called nbn Co and was told I'd get an update in a couple of days. When I got home I was reconnected to ADSL :( which is half the NBN speed :~(.

    At least bright side is I've got internet. I'll see what iiNet sat in a couple of days.

  • 2016-Jun-7, 12:06 pm
    Duideka

    TPG still seems good in peak time, it's perhaps slightly slower but still scoring 90+ on speedtest.

    http://www.speedtest.net/result/5385219966.png

    Pretty happy so far, even generic web browsing is much snappier and I had a 15Mbps connection previously so not like I'm upgrading from 500kbps

    Still woulda preferred FTTH but this is an upgrade at least lol

    Not too keen on this Huawei modem TPG gave me for free, will probably look at buying something else � the wireless performance on it is pretty bad and features are limited, can't even work out how to port forward on it :<

  • 2016-Jun-7, 1:30 pm
    erfman

    Duideka writes...

    Still woulda preferred FTTH but this is an upgrade at least lol

    Yep! We all can hope Labor wins the election and reinstates FTTP. Might take a while to get you guys back up to FTTP but it will be worth it.

    The killer for FTTN is the next step to 1Gb/s (or even 10Gb/s) on FTTP which I wouldn't be surprised if Labor uses it for impact as the new 100/40Mb/s for NBN V3 � such a small incremental cost in the scheme of things. In fact it was supposed to be the standard in 2015/16 if I recall correctly. Thanks Malcolm...

  • 2016-Jun-7, 1:30 pm
    elixxir

    I agree that Labor should win the election in order for Australia to be back in the running alongside other developed nations with respect to broadband.

    But even if they do it's most likely they will switch to a model using FTTdp. That is, run fibre all the way to the curb and rely on copper for the remainder.

    However, any areas on FTTN are unlikely to be converted until everyone in Australia is off ADSL....

    Also, in the FTTdp model they can use G.fast as opposed to VDSL which can provide 1 Gigabit (downstream and upstream combined and asymmetrical like ADSL). Compared to that, most developed nations rolling out GPON-style full fibre are aiming for 1 Gigabit symmetric speeds today.

  • 2016-Jun-8, 11:50 pm
    Fast is good

    John T writes...

    But I don't think this is right as the modem shows 28

    That is sync speed � and remains constant.

    The download speed (as indicated by speedtest) is the one affected by congestion in the evenings (typically caused by insufficient CVC capacity) and that is what has been plaguing iiNet customers (other ISPs seem to manage that capacity a lot better).

    it is a hell of a lot faster than the 5 I was getting on ASDL and feels similar to the 22 I was getting in Vic Park.

    Unlikely on iiNet with their current issues. If you are doing speedtest using iiNet Perth those figures would be correct.

  • 2016-Jun-8, 11:50 pm
    John T

    Fast is good writes...

    Unlikely on iiNet with their current issues. If you are doing speedtest using iiNet Perth those figures would be correct.

    Hmmm, I'll look into this tomorrow.

  • 2016-Jun-9, 12:04 am
    erfman

    elixxir writes...

    However, any areas on FTTN are unlikely to be converted until everyone in Australia is off ADSL....

    Can't see any logic in that. Every economic/financial analysis would point to stopping FTTN asap. FTTN can't deliver ROI so why continue with it....?

    in the FTTdp model they can use G.fast as opposed to VDSL which can provide 1 Gigabit (downstream and upstream combined and asymmetrical like ADSL).

    SO??? what happens when (very quickly) 1Gb is old hat..It is today's nice to have standard with some room to move but...it already is in a number of top economies. Latest countries committing to FTTP are choosing 10Gb/s or more because they can at minimal incremental cost. Can Fttdp move with that quickly...? The digital world does not stand still for long....

    FTTdp is nothing more than a political fix to resolve the current farce in Australia but is outdated rapidly

  • 2016-Jun-9, 12:04 am
    Fast is good

    erfman writes...

    Can't see any logic in that.

    From the details provided by Jason Clare when I attended a meeting with him � they don't want to delay implementation as Malcolm did when he changed direction.

    At least some people will get a better service under FTTN than they had before � in some cases service for the first time. It will also cost heaps to pay out contracts already signed � and that would include purchase of nodes and fibre (different from FTTP fibre) for installs some time into the future. So whilst FTTN won't deliver the same ROI � it will minimise the loss in this case.

    Wait for the Labor policy announcement � but from what Jason said, existing and planned installations will continue as is.

  • 2016-Jun-9, 12:33 am
    cuzcraig

    Looks like 6can04 has been hit with congestion again cvc or node not sure. 5mbps down 29up at the moment. Just played a last match of CoD bo3 bit of lag spikes but more reliable than adsl. Still that 5mbps thou...

  • 2016-Jun-9, 12:33 am
    Moph

    6CAN-08 right now... 95 down, 35 up, 8ms ping

    http://www.speedtest.net/result/5388741714.png

  • cuzcraig

    Moph writes...

    6CAN-08 right now... 95 down, 35 up, 8ms ping

    http://www.speedtest.net/result/5388741714.png

    Pls don't make me burn your node. (Sarcasm)

    iiNet was consistent since last cvc delivery seems like they have had an increase in customers I guess.

  • Moph

    Gah yeah forgot that CVC was RSP specific and that you didn't state who you were with. Got Telstra on the brain atm given the DNS resolution issues we've been having. Sorry that you're having bandwidth issues :(

    I suspect a few Whirlpoolers have already jumped into my thread over on Telstra Crowd Support ... if not and you're experiencing problems, feel free to pile on and add your story. Squeaky wheel gets the oil 'n all that.

  • 2016-Jun-9, 3:29 am
    Statlanta

    Moph writes...

    I suspect a few Whirlpoolers have already jumped into my thread over on Telstra Crowd Support ... if not and you're experiencing problems, feel free to pile on and add your story. Squeaky wheel gets the oil 'n all that.

    I jumped on the thread. So you're actually getting close to 100 sync hey? I can't believe I'm only getting like 51

  • 2016-Jun-9, 3:29 am
    Moph

    Any idea how far you are from your node? I'm only about 280-300m as best I can tell from old Telstra plans.

    I'm guessing that you are located relatively close to the exchange but some distance from your node. That would explain the solid ADSL2+ performance but mediocre FTTN sync rate. I'm located quite a distance from the exchange (~3.5km) but close to my node so experienced the opposite � mediocre ADSL2+ but great FTTN.

    At least Telstra Speedboost is charged on a month by month basis so you can drop back to 50/20 and save yourself $10/mth. Cold comfort perhaps, but better than being locked into a 100/40 plan and only getting 50/20 sync rates.

    My line stats FYI:
    http://i.imgur.com/KggIOyo.png

  • 2016-Jun-9, 3:36 am
    Statlanta

    Moph writes...

    Any idea how far you are from your node? I'm only about 280-300m as best I can tell from old Telstra plans.

    I'm guessing that you are located relatively close to the exchange but some distance from your node. That would explain the solid ADSL2+ performance but mediocre FTTN sync rate. I'm located quite a distance from the exchange (~3.5km) but close to my node so experienced the opposite � mediocre ADSL2+ but great FTTN.

    My ADSL was connected through a RIM iirc (I think it's located near the NBN box? i could be wrong...). I'm on 6CAN-08-27 which I believe is on the corner of Glamorgan and Luyer Ave...I'm probably 200-300m away from there if you go by road.

    I checked out your line stats, my Line Attenuation seems a fair bit higher than yours..

    Line Attenuation
    Up � 7.0, 36.8, 54.8,N/A,N/A dB
    Down � 18.8, 47.5, 70.0 dB

    Noise Margin
    Up � 6.2 dB
    Down � 6.4 dB

    I remember my line attenuation (down rate) being over 13 on ADSL but I'm not sure what I can do to fix that and/or if it is stopping me from syncing higher than 51mbps.

    Any advice/thoughts?

  • 2016-Jun-9, 3:36 am
    Moph

    Not really, sorry ... I'm a bit of a nub at all this. The only thing I can suggest is that you check you don't have any filters or other devices connected to your phone outlets that could be causing interference on the line.

  • 2016-Jun-9, 3:41 am
    alan0401

    just saw 6can-02 has finished installation. wonder when will the guy come over to my house to drill holes on wall
    :)

  • 2016-Jun-9, 3:41 am
    Duideka
    this post was edited

    cuzcraig writes...

    Looks like 6can04 has been hit with congestion again cvc or node not sure.

    It will be CVC.

    Until literally every single person is on FTTN it is very unlikely that the nodes will be congested, even then most have approx 300 premises so you'd need every single person to be downloading at once and you'd still get 6.6Mbps or more

    iiNet always have CVC problems and are slow to react to upgrading them, it's rather ironic as people are blaming TPG (iiNet's owner) yet there isn't a 50 page thread in the TPG section about CVC issues. I'm on TPG downloading from Steam at 10MB/s as we speak (Granted, it is 4am) � but I haven't done a speedtest since being connected that was under 90Mbps. I'm sure it will suffer a bit in the school holidays but let's hope TPG keep ahead of things as they have been.

    alan0401 writes...

    just saw 6can-02 has finished installation. wonder when will the guy come over to my house to drill holes on wall
    :)

    All of the work is done at the node, there is no house visit required. Maybe if there is a huge problem but I doubt it.

  • 2016-Jun-9, 3:55 am
    JavierMascherano

    Round 4 today, let's see if old mate turns up!

  • 2016-Jun-9, 3:55 am
    Caelum

    JavierMascherano writes...

    Round 4 today, let's see if old mate turns up!

    Fingers crossed for you... I bailed up the Telstra tech at the pillar this morning asked if he was the tech assigned to my address tomorrow to make sure it was sorted... wait and see.

    He was shocked that it's taken 5 visits so far to screw things up... (maybe it normally only takes one visit to screw it up!?).

  • 2016-Jun-9, 4:10 am
    JavierMascherano

    Caelum writes...

    Fingers crossed for you... I bailed up the Telstra tech at the pillar this morning asked if he was the tech assigned to my address tomorrow to make sure it was sorted... wait and see.

    He was shocked that it's taken 5 visits so far to screw things up... (maybe it normally only takes one visit to screw it up!?).

    Mate, that's shocking! Hope it all works out tomorrow for you bud.

    So about 10 minutes ago my internet started working. No tech visit to the house so I suspect there wasn't something connected properly at the node.

    Sync speed is 28/6 at the moment, though I've since asked Optus for a speed boost. Will see how it goes once it's been applied.

  • 2016-Jun-9, 4:10 am
    tsunamij

    Congrats Javier I spy a tech at a node otw to work are you near Lacey St?

    I am due this afternoon after no show yesterday (waste of time), luckily I have been chasing up after each failed 4 hour interval! Wasn't happy at 5pm when the TPG NBN guy said can we try Friday, I told him if every missed visit pushes the time by 2 working days that's not fair to the customer.

    TPG or NBNCo has no visibility of where their tech goes and not sure why they don't have a protocol to inform customers if the tech is not able to attend the job where owner is required at premises.

    Speed boost for free for all your troubles? Should I try TPG ? I only applied for standard trying to save cost.

  • elixxir

    erfman writes...

    SO??? what happens when (very quickly) 1Gb is old hat..

    Can Fttdp move with that quickly...? The digital world does not stand still for long....

    I won't write up a long reply as it's a bit off topic, but the main diff between FTTdp and FTTN is that one can easily and "cheaply" be upgraded to FTTP while the other cannot.

    It can also be upgraded incrementally (as needed) based on demand etc..

  • alan0401

    Duideka writes...

    All of the work is done at the node, there is no house visit required. Maybe if there is a huge problem but I doubt it.

    how?

    last time before i moved to this suburb, I had some guy come over to install a blue-greyish box outside my house wall, and a fiber modem. I was upgrade from ADSL2 to NBN.

    now you telling me there is no visit required? am i gonna be using NBN through my telephone socket?

    btw it is the DAILY speed right now which feel amazing

    http://imgur.com/rqVTjYC

  • 2016-Jun-9, 2:13 pm
    Moph

    alan0401 writes...

    now you telling me there is no visit required? am i gonna be using NBN through my telephone socket?

    Yes. Yes, indeed.

    Your previous house was connected via FTTP (fibre to the premises) which required installation of an NTD (network termination device).

    The LNP government switched the install regime from FTTP to FTTN (fibre to the node) where your existing telephone socket and copper cabling back to the distribution pillar for your local area is retained, and the pillar is connected to a new node (green box out in the street near the pillar) that converts the signal from copper to fibre.

    Inferior technology but hey, on the plus side you don't need holes drilled in your walls!

  • 2016-Jun-9, 2:13 pm
    R1ch4rd

    alan0401 writes...

    how?

    The Node has a copper distribution cable to the Pillar. The Pillar has a distribution cable to your home, ultimately. Jumper the two together at the pillar, and all of a sudden you have a FTTN VDSL service down your line. It's that simple. The Node would already have the port pre-configured as per your order.

    am i gonna be using NBN through my telephone socket?

    If it's FTTN NBN, yes.

    a blue-greyish box outside my house wall, and a fiber modem

    That is FTTP, entirely different, but better/preferred way of getting NBN.

  • 2016-Jun-9, 2:15 pm
    Fast is good

    Moph writes...

    on the plus side you don't need holes drilled in your walls!

    ...and you need a FTTN compatible modem � not just a router as used for FTTP. Word of caution.... many devices are marked "NBN ready" or the like � but that is FTTP ready. And most VDSL compatible modems don't support vectoring and will lock up your port.

    If on FTTN � best purchase (or get free on contract) a compatible modem from your ISP of choice.

  • 2016-Jun-9, 2:15 pm
    alan0401

    Moph writes...

    Yes. Yes, indeed.

    R1ch4rd writes...

    The Node

    wow thnks for reply and the information

    So telephone line can go up to 100/40 speed? i thought it only can go up to 24/5

    Fast is good writes...

    and you need a FTTN compatible modem

    i do have the TG-1 iinet modem, does that support NBN?

  • 2016-Jun-9, 2:17 pm
    erfman

    Fast is good writes...

    So whilst FTTN won't deliver the same ROI � it will minimise the loss in this case.

    More for Coalition thread but briefly, FTTN is struggling with ROI at all � on brink of sending govt borrowing onto budget rather than off budget � it is false economy as FTTP should eventually get done so no sense paying twice.

    Real question is it is costing more for FTTN particularly with all the problem these FTTN areas are having so why do it. Contracts can be renegotiated.

    We all await Labor policy with baited breath.... for teh sake of anyone FTTN I hope they go full FTTP. Not too much damage done yet.

  • 2016-Jun-9, 2:17 pm
    Fast is good

    alan0401 writes...

    i do have the TG-1 iinet modem, does that support NBN?

    Yep, that will be fine.

  • Fast is good

    erfman writes...

    We all await Labor policy with baited breath.... for teh sake of anyone FTTN I hope they go full FTTP. Not too much damage done yet.

    You and me as well.

    Unfortunately this area is under way � so our ship won't be turned around I fear :( Just have to wait for the next round of upgrades!

  • G-J-S

    6CAN-01 (Waterford & Karawara) is meant to be ready for service tomorrow (10 June 2016 according to Telstra Rollout Spreadsheet). Can anyone tell me an ISP that can provide the following in 6CAN.

    - 50/20 plan (i am about 550m from the node [6CAN-01-9] so do not think will get any better so not worth going to 100/40)
    - Fixed IP allocation (IPv4 and IPV6) with option for additional IP addresses.
    - ISP does not experience CVC problems
    - Support BYO Modem (with advanced features for Firewall and IPSEC VPN server)

    I have asked Skymesh but they have no plans for 6CAN until next year(2017).

    I see 6CAN-02, 6CAN-03, 6CAN-04, 6CAN-07 & 6CAN-08 are currently RFS. If you are connected what ISP are you using and how do you find their service?

  • 2016-Jun-9, 3:37 pm
    AlvinT

    G-J-S writes...

    - 50/20 plan (i am about 550m from the node [6CAN-01-9] so do not think will get any better so not worth going to 100/40)

    May I ask how do you check where is your node and the distance from your node? I am on 6CAN-01-03.

  • 2016-Jun-9, 3:37 pm
    spoons25

    Just a bit of an update on my end I'm on 6CAN-08-21 and had tech come out on 31/5 and 7/6 both time there was issue latest update being no more connection at the DSLAM, my next tech visit is scheduled for 29/6! Anyone on 6CAN-08 have this issue?

  • 2016-Jun-9, 3:50 pm
    pactrpo

    Moph writes...

    on the plus side you don't need holes drilled in your walls!

    don't forget no digging up of front gardens and verges and rolled out faster, cheaper etc...

  • 2016-Jun-9, 3:50 pm
    Fast is good

    pactrpo writes...

    don't forget no digging up of front gardens and verges

    generally not required! Ducts are usually there and if not they bore underground....

    rolled out faster, cheaper

    Yeah.... and pigs fly..... whoa there goes a big one.

    Political lies I'm afraid which they all tell if they think they can win an election (and that we gullible voters will swallow)

  • 2016-Jun-9, 3:51 pm
    G-J-S

    Well, When you go to: http://www.finder.com.au/nbn-tracker/ and put in your address yoiu can find out which node you are connected to. It shows as the ADA ID. Then you look around your area for a new big green box on some street corner, they all have a label with the ADA ID on the front of the cabinet.

    Now the gestimate part: I used http://www.googlemaps.com/ to work out the distance between the box location and my address. It will show alternate routes, in my case there were two of approx the same length. Unless you have a telstra underground wiring map, thats about as good as you can get. Hope that helps.

  • 2016-Jun-9, 3:51 pm
    S-Hart

    pactrpo writes...

    cheaper etc...

    Really? After all the dicking around fixing copper issues that arise, probably be cheaper to just do the job properly in the place.

  • G-J-S

    Anyone on a FTTN Skymesh trial in 6CAN area?

  • Duideka

    pactrpo writes...

    don't forget no digging up of front gardens and verges

    Not 100% true. There is still significant digging up of verges in the remediation process. My node is ~220 metres away but my lawn was dug up significantly because they replaced the concrete junction box near my house. There is also digging up of verges to get the electrical power into the nodes and to divert the copper from the pillar to the node.

    Never understood all the whinging about digging up verges anyway tbh, lawn regrows in a matter of days. Big deal lol

  • R1ch4rd

    Nah but interested to know more about it.

  • tsunamij

    Another day another failed appointment. Who else can I go to except keep calling TPG? Will keep pushing for a connection using their call centre and their forum admin here.

  • 2016-Jun-9, 4:40 pm
    Macrogron

    G-J-S writes...

    Anyone on a FTTN Skymesh trial in 6CAN area?

    Until Skymesh finish their trials for FTTN and Off-Net, no-one will be able to sign with Skymesh in any area that they've listed as being connected to their Off-Net service.

  • 2016-Jun-9, 4:40 pm
    John T

    6:30pm, test results

    19.8 mb/s download and 3.75 up.

    http://www.speedtest.net/my-result/5390460103

  • 2016-Jun-10, 7:01 pm
    tsunamij

    After much tears and sweat. It's finally up and running. 6CAN08-21

    Tested via LAN under TPG 12/1 plan:
    http://www.speedtest.net/result/5392963248.png

    However my VOIP is not working...and dumb one should the internet light be blinking always? If those are a consistent speed then a speedboost is most welcome.

  • 2016-Jun-10, 7:01 pm
    LordBug
    this post was edited

    Mr John T, may I ask which end of Beckenham you're located?
    I'm up the North end, a stones throw away from the IGA etc along William st on the Roe side, and starting to get the spam & cold calls rolling in about NBN being ready in my area.
    Half tempting to have a go at jumping on it, be able to save a bit of money with the plan I'm considering. But I haven't noticed any works happen my side of the shops, so I'm a bit dubious :/

    <edit � I failed at quoting the original post from John T, which started with "Just got on the NBN FTTN in Beckenham today with Iinet.">

  • G-J-S

    6CAN-01 Waterford, Karawara is ready for service. I believe it was activated today. Both Exetel, IINET, Internode, Belong and TPG say it is active on their website if you put an address in for this area. Although on nbnco.com.au it says it is still build comenced. Will check again tomorrow ... to see if confirmed by Telstra wholesale and nbnco....

  • Moph

    LordBug writes...

    But I haven't noticed any works happen my side of the shops, so I'm a bit dubious :/

    Plug your address in here and see what it tells you. That entire area is showing as nominally RFS (purple) though so chances are you can put an order in at this point; the question then becomes whether your node is truly ready for service or has one of these mysterious "network shortfalls" that seem to be so common in 6CAN atm.

  • 2016-Jun-10, 8:01 pm
    LordBug

    Moph writes...

    Plug your address in here and see what it tells you. That entire area is showing as nominally RFS (purple) though so chances are you can put an order in at this point; the question then becomes whether your node is truly ready for service or has one of these mysterious "network shortfalls" that seem to be so common in 6CAN atm.

    Cheers, it's informing me that I'm "Not (yet) serviceable", my ADA ID is 6CAN-08-05, and overall I'm feeling mildly confused :p

  • 2016-Jun-10, 8:01 pm
    halumin
    this post was edited

    LordBug writes...

    Cheers, it's informing me that I'm "Not (yet) serviceable", my ADA ID is 6CAN-08-05, and overall I'm feeling mildly confused :p

    My address says not (yet) serviceable as well but I'm connected to the NBN since Tuesday, don't think the site is completely updated, 6CAN-08-02

  • 2016-Jun-10, 8:03 pm
    AlvinT

    G-J-S writes...

    6CAN-01 Waterford, Karawara is ready for service. I believe it was activated today. Both Exetel, IINET, Internode, Belong and TPG say it is active on their website if you put an address in for this area.

    I checked on iinet. It said it is available so I called iinet see whether they are able to process my application from Naked DSL to NBN FTTN. They said they can't do it till NBNCO give them permission to do it.

    Anyone know whether iinet NBN FTTN having congestion issue? Any recommanded ISP for NBN FTTN?
    TPG? Telstra? SkyMesh?

  • 2016-Jun-10, 8:03 pm
    Moph

    iiNet has been getting a very bad rep for NBN bandwidth provisioning. Telstra is a bit of a joke at the moment too. Seem to be quite a few positive stories regarding TPG and their pricing ain't bad, so I'd have a look at them.

  • 2016-Jun-10, 8:15 pm
    AlvinT
    this post was edited

    Moph writes...

    iiNet has been getting a very bad rep for NBN bandwidth provisioning. Telstra is a bit of a joke at the moment too. Seem to be quite a few positive stories regarding TPG and their pricing ain't bad, so I'd have a look at them.

    Anyone have any experience with Belong? I think they are also under Telstra but are they good? Any bandwidth or congestion issue?
    How about Exetel?

  • 2016-Jun-10, 8:15 pm
    Caelum

    Turns out 6th time was the charm.

    Got 3 Techs come out to my place at about 5pm tonight, they were (i think) part of the NBN escalation process, as they only do the 'hard' jobs, apparently.

    Anyway, at 900 metres from the exchange (what i estimated, and what showed up on their VDSL Analyser) I got 36Mbit on their tester, but in reality i'm getting 44Mbit sync from my Cisco 887VA.

    Speedtest back to internodes servers results in (i'm serviced by iinet): 33/8mbit, according to ookla (as unreliable as that often is... but still).

    Turns out it really did take 6 tech visits for what was just wrong jumpering at the pillar. Which is exactly what i told them myself after the 2nd tech visit.

    Critical line stats:

    Line Attenuation:         0.0 dB                  0.0 dB
    Signal Attenuation: 0.0 dB 0.0 dB
    Noise Margin: 6.3 dB 6.2 dB
    Attainable Rate: 44259 kbits/s 8429 kbits/s
    Actual Power: 14.5 dBm 6.3 dBm
    Per Band Status: D1 D2 D3 U0 U1 U2 U3
    Line Attenuation(dB): 21.8 61.5 90.3 10.5 49.5 73.5 N/A
    Signal Attenuation(dB): 30.0 61.2 N/A 10.5 49.0 0.0 N/A
    Noise Margin(dB): 6.4 6.2 N/A 6.8 6.1 N/A N/A
  • AlvinT

    Caelum writes...

    Speedtest back to internodes servers results in (i'm serviced by iinet): 33/8mbit, according to ookla (as unreliable as that often is... but still).

    May I know are you with iinet and are you taking 100mbps/40mbps?

  • Caelum

    AlvinT writes...

    May I know are you with iinet and are you taking 100mbps/40mbps?

    Currently that is the case, yes.

    They allowed me to test out the 100mbit plan for the first month, and downgrade if i didn't get 60+mbit for free, rather than charging their usual downgrade fee.

    If they had a 50mbit plan available, i'd use that, but they don't... so it's likely that at the end of the contract period i'm on (another 5ish months i think) i'll probably move across to an ISP that had a 50mbit plan available, to make use of the speeds i can get, rather than being locked down to 25mbit on iinet (i'm not paying an extra $30/month for 45mbit over 25mbit).

  • 2016-Jun-10, 9:26 pm
    Statlanta

    Moph writes...

    I've been told to expect a call from someone right here in Perth who works on the Cannington exchange within the next four hours. Fingers crossed that this might actually be a step in the right direction.

    What happened with the phone call?

  • 2016-Jun-10, 9:26 pm
    Syclone

    Currently experiencing the known DNS resolve slowness ~10-15 to resolve www.reddit.com. The modem syncs @ 145/42 as I am quite close the node, line rate is 28/6.4 which is what I am paying for. When I tested speedtest a few weeks ago it got a solid 22/5 mb which I was happy with.

    Friday Night 9pm (10/06/2016) using the http://speedtest.telstra.com/ shows the congestion (I am in Langford):
    Last Result:
    Download Speed: 5701 kbps (712.6 KB/sec transfer rate)
    Upload Speed: 4692 kbps (586.5 KB/sec transfer rate)
    Latency: 8 ms
    Jitter: 2 ms
    Packet Loss: -1%
    10/06/2016, 8:58:25 pm

    Max DSL Diagnostics:
    DSL Uptime
    12min 5sec
    DSL Type
    VDSL2
    DSL Mode
    Fast
    Maximum Line rate
    42.54 Mbps 145.61 Mbps
    Line Rate
    6.4 Mbps 28 Mbps

    Nice work guys. With outage, dns issues and the congestion I am not impressed.

  • 2016-Jun-10, 9:34 pm
    Automatia

    6CAN-05-08 here, just got a letter from iinet about NBN arriving soon �.

    Finder.com says 16 Sep 2016 though.

  • 2016-Jun-10, 9:34 pm
    Statlanta

    Moph writes...

    Transferred me through to my fifth Telstra consultant in five days who ran three different line tests. The two for my line and modem came up trumps, but the third was 'inconclusive'. That test apparently was for the exchange and as a result the problem is being escalated to a local tech. I'm not sure that the 'inconclusive' result wasn't just a way to get me off the line and dump me on someone else's lap =D

    I called up Telstra again and he acknowledged that multiple people were reporting a DNS issues. Got given a escalation number with an update promised tomorrow morning, will let you guys know....

    He also said that the more people who report the DNS problem = the quicker it gets resolved, so if that isn't motivation for more people to call up, I don't know what is!

  • halumin

    Getting some congestion tonight on iiNet, usually get 60mbps during the day but tonight it's anywhere from 10-18mbps down

  • Caelum

    seeing much the same now myself, last test was sitting at 15mbit.

    Netflix randomly drops back down to SD web quality shitehouse resolution... which in reality isn't much different from what i was getting on ADSL @ 3Mbit...

  • 2016-Jun-10, 9:59 pm
    Moph

    Statlanta writes...

    What happened with the phone call?

    One guess...

    (no phone call received)

  • 2016-Jun-10, 9:59 pm
    AlvinT

    NBNCO finally updated their system. 6-CAN-01 finally ready for services.

    Anyone have any recommanded ISP which is reliable? Preferred to have 50mbps download speed.

  • 2016-Jun-11, 2:53 pm
    Burokku

    Anyone had luck with getting a D-link 2877al working on Telstra FTTN?
    All looks good on the router, but the diagnostics show that the only thing failing is DNS. I've tried leaving it on automatic on the router, changing it to google/WA Telstra/openDNS and still the same results

  • 2016-Jun-11, 2:53 pm
    Statlanta

    Burokku writes...

    Anyone had luck with getting a D-link 2877al working on Telstra FTTN?
    All looks good on the router, but the diagnostics show that the only thing failing is DNS. I've tried leaving it on automatic on the router, changing it to google/WA Telstra/openDNS and still the same results

    Read the last few pages, a whole lot of people on Telstra are having DNS problems at the moment

  • G-J-S

    I am also in 6CAN-01. I am looking at 50/20 as I need a decent upload for remote access to work. I also need a fixed IP to setup a Permanent router to router IPSEC VPN. Also the modems supplied by the ISP are pretty basic, so need to most probably supply my own with advanced firewall and IPSEC VPN server.

    I contacted Skymesh, but they are not able to help in the 6CAN-01 area. They are running trials for FTTN over east. They expect support in 6CAN near the end of the year.

    So far it looks like Exetel may offer the best $89/month for 100/40 although you would not expect to get the full throughput unless you are close to your node. They offer fixed IP. Not sure about their support for customer supplied modems. Does anyone know if any ISP's supply 50/20 unlimited in the 6CAN-01 area?

  • limmey

    I am in 6CAN-08-20 and my order was held due to a "network shortfall".
    The good news is that that issue has apparently been remediated.

    Just got off the phone with iinet and got a appointment date for Thursday 16th.

  • 2016-Jun-11, 6:26 pm
    Burokku

    I know that, because I'm one of them.
    The reason I'm asking is because I bought a modem which allows me to manually configure DNS settings so that I can get this working myself, since Telstra still refuse to acknowledge there is any issues with their infrastructure.

  • 2016-Jun-11, 6:26 pm
    Duideka
    this post was edited

    Duideka writes...

    Downstream line rate (kbit/s) 107735
    Upstream line rate (kbit/s) 44199

    My line was connected at this rate until this afternoon, rock solid getting 11.7MB/s all the time , my internet dropped out for a few minutes � it's come back up now as this:

    Downstream line rate (kbit/s) 88793
    Upstream line rate (kbit/s) 44199

    I've tried looking at the cables, restarting the modem a bunch of times etc and it's always coming back as 85.xx-90.xx

    http://www.speedtest.net/result/5384675389.png

    to

    http://www.speedtest.net/result/5397311309.png

    I know, first world problems etc � but is this normal? I've heard as more people get connected onto a node the interference will increase lowering the speeds � maybe it was just unlucky that it disconnected at a busy time (weekend Sunday) so interference is high, I'm hoping if I reconnect it during the early hours when some people have turned their modems off interference will be lower and it will sync higher � will this rectify somewhat after the coexistence period when output power is increased?

    Eh, I knew it was too good to be true getting 107Mbps on FTTN, losing 20Mbps in a week seems a bit much thou... Will it connect at 40Mbps after everyone has switched over to the NBN and interference is through the roof?

    Why can't I just pay more for a 1Gbit connection, Malcolm pls :(

  • 2016-Jun-11, 7:52 pm
    tonyd

    Sooo I belong to 6CAN-07-04 in Queens Park...... Does anyone that belongs to this ADA have a connection yet? NBN CO seem to have stuffed everything up.....with their so called network shortage bullcrap!

    Story goes as below....

    8th June : was booked in for nbn to be installed/connected. This was for moving between TPG ADSL2 to TPG NBN. Results were obviously that it did not happe and the reason given my TPG was ,"the nbn technician did not have enough time ".

    9th June : NBN technician gave a call at 10am stating he will be over in 5 mins to sort out my install. He did come over and actually get me connected to the NBN. Syned at 30000kbps downstream and 6700kbps for upstream. 1 hour later internet died and no sync at all. Not even ADSL. Called TPG and they said we have assigned me a case officer. Asked them if I could have my ADSL line back until NBN was sorted out. They said it was not possible and to wait for case officer to call back.

    10th June: TPG sends me a msg stating there is a network shortage and possible date of remediation is 28th June.

    So it's been 3 days now with no internet and TPG is not willing to put me back on ADSL for the time being.....

    Has anyone else experienced these so called network shortage in 6CAN-07??

  • 2016-Jun-11, 7:52 pm
    leok

    tonydiaz writes...

    Sooo I belong to 6CAN-07-04 in Queens Park...... Does anyone that belongs to this ADA have a connection yet? NBN CO seem to have stuffed everything up.....with their so called network shortage bullcrap!

    I'm on ADA 6CAN-07-03 and due for activation tomorrow (13/06/2016). TPG haven't msged me anything about a network shortfall so hopefully everything goes smoothly. I currently still have my ADSL connection with iiNet.

  • 2016-Jun-12, 12:53 pm
    Moph

    Now now guys, enough with the complaining. Just remember... "Fast. Affordable. Sooner."

    http://www.malcolmturnbull.com.au/communications-broadband/better-broadband

    Drink that Kool-Aid. Drink it all.

  • 2016-Jun-12, 12:53 pm
    tonyd

    All the best buddy.....from what I have learnt.... Stick to adsl2 until they get all these network shortfall issues resolved....better to have dial up internet speeds than no connections at all......

    But hey you may be one from the lucky bunch...that the NBN actually works .... Either ways all the best :) pls do post some speeds when u get a chance.

    Also for all you guys here if you like and if possible request the technician that comes home for your install to check what is the max line capability of your copper line to your house. Mine was a max of 126mb downstream and 37mb upstream.

    I know some modems give you a max line rate, however the TPG huwaie modem doesn't give me much and syncs at quarter of what my line is capable of.

    Cheers for the Kool Aid Moph needed it lol

  • leok

    tonydiaz writes...

    All the best buddy.....from what I have learnt.... Stick to adsl2 until they get all these network shortfall issues resolved....better to have dial up internet speeds than no connections at all......

    But hey you may be one from the lucky bunch...that the NBN actually works .... Either ways all the best :) pls do post some speeds when u get a chance.

    Yeh will do speed tests for sure :) Does the distance from the node to your house determine the max attainable rate of your line?

  • Fast is good

    leok writes...

    Does the distance from the node to your house determine the max attainable rate of your line?

    That... and....

    the quality of the line (water in pits etc),
    the gauge of the copper used,
    the number and quality of the joints,
    if there is a "tap" on the line,
    the quality of your house wiring including number of additional extensions,
    central splitters not up to the job.... etc.....

    FTTN is just off net ADSL on steroids but is more sensitive to the line quality than ADSL2+ was.

  • 2016-Jun-12, 5:50 pm
    KernelPanic

    tonydiaz writes...

    So it's been 3 days now with no internet and TPG is not willing to put me back on ADSL for the time being.....

    Under the NBN rules, they aren't allowed to.

  • 2016-Jun-12, 5:50 pm
    Shane Eliiott

    Fast is good writes...

    FTTN is just off net ADSL on steroids but is more sensitive to the line quality than ADSL2+ was.

    You got to love the idea eer stupidity on spending billions of $$$$ on something worse than ADSL2+ in terms of reliability and stability.

    But then again when a government refuses to listen to actual experts this kind of thing does happen.

  • 2016-Jun-12, 6:01 pm
    tonyd

    I'm around 170m from the node and speed should be at least 100mbps.....my max was 126mbps....so let's see when it starts working .

  • 2016-Jun-12, 6:01 pm
    AlvinT

    tonydiaz writes...

    I know some modems give you a max line rate, however the TPG huwaie modem doesn't give me much and syncs at quarter of what my line is capable of.

    I was about to sign up for TPG FTTN at 6-CAN-01-03. My node is around 300m away from me.
    Since some people said TPG huawei modem does;t give much info. Anyone know other VDSL modem that works well with TPG FTTN?

  • 2016-Jun-12, 6:27 pm
    Statlanta

    Who has called Telstra about the DNS issues? I'm curious what the response has been so far

  • 2016-Jun-12, 6:27 pm
    erfman
    this post was edited

    Duideka writes...

    Why can't I just pay more for a 1Gbit connection, Malcolm pls :(

    1Gb/s is only possible with FTTP which Turnbull has tried to kill off unfortunately.

    There is a last chance to change that though in a few weeks time..... people have choices having seen the real difference now between FTTP and FTTN. FTTP has had none of these FTTN problems and was supposed to be available at 1Gb about now 2016. It might be time for those less fortunate to spare a kind thought for the rest of Australia....

    EDIT: Just saw this...http://www.smh.com.au/federal-politics/federal-election-2016/election-2016-labors-big-internet-play--faster-nbn-broadband-same-price-range-20160612-gphcrm.html

  • tonyd

    Hi AlvinT,

    Found this thread of all fttn modems . hope it helps.

    http://whirlpool.net.au/wiki/fttn_registered_modem_router

  • John T

    LordBug writes...

    Mr John T, may I ask which end of Beckenham you're located?

    I'm further west, on the Roe side but near William St/Beckenham railway station.

    As others have pointed out, the download speed is inconsistent as it varies with the time of day and traffic. I usually get over 20 mb/s but at other times, last night for example, it got down to 5 mb/s. This is our 21st century internet...

  • 2016-Jun-13, 9:58 am
    DraconisDragon

    I got connected on Friday to 6CAN-08-13. 220 meters from the node. 25/5 on iiNet so far very consistent.

    Using a D-Link DSL-2877AL in bridge mode to a Sophos UTM on a ESXi host to receive the Public IP address.

  • 2016-Jun-13, 9:58 am
    coxymla

    limmey writes...

    I am in 6CAN-08-20 and my order was held due to a "network shortfall".
    The good news is that that issue has apparently been remediated.

    Just got off the phone with iinet and got a appointment date for Thursday 16th.

    No luck for me on the same ADA unfortunately. Telstra are insisting that NBNco is holding the order. Do you know if there is any way to contact NBNco to sort this shit out?

  • 2016-Jun-13, 10:31 am
    limmey

    coxymla writes...

    No luck for me on the same ADA unfortunately.

    Contact NBN on 1800 626 662

  • 2016-Jun-13, 10:31 am
    punk-ee

    Statlanta writes...

    Who has called Telstra about the DNS issues? I'm curious what the response has been so far

    So I've pretty much been without usable internet for a week now because of this issue. After battling through many rounds of support and case managers, I was informed Friday that Telstra currently has a CVC shortfall for 6CAN. There is a congestion issue, upgrade orders are already in-train with NBN, ETA for completion at this stage is 21/6 (next Tuesday).

    For whatever reason, this DNS/congestion problem seems to be impacting my connection more than others, in that I have literally been unable to resolve websites on ~90% of attempts since last Monday. I'm still somewhat sceptical that this issue is caused by the CVC shortfall as a) if I finally manage to get speedtest.net to load after numerous attempts, I'm able to still pull 93/38 consistently; b) my issues are present 24/7, no better or worse during peak periods; and c) the issues are not present when DNS is not required, ie torrent or usenet speeds are not impacted. I'm not clear on what CVC shortfall would be so specifically targeted at DNS, but maybe there is some sort of connection I'm not aware of. Either way, at this stage I've got another full week of unusable internet to look forward to.

  • 2016-Jun-13, 11:04 am
    coxymla

    limmey writes...

    Contact NBN on 1800 626 662

    Thanks, they told me to ring Telstra and get them to request an update on my case through the NBNco service portal.

    Waiting!

  • 2016-Jun-13, 11:04 am
    Ahmer

    hi guys, just wondering if any one has signed up to 6CAN-03-08 ? i am 300m from this box and is showing up on finder.com.au as my interconnect. this is the one in front of Pot Black Cannington. my current ADSL syncs at 19meg.

  • 2016-Jun-13, 11:15 am
    Statlanta

    punk-ee writes...

    For whatever reason, this DNS/congestion problem seems to be impacting my connection more than others, in that I have literally been unable to resolve websites on ~90% of attempts since last Monday. I'm still somewhat sceptical that this issue is caused by the CVC shortfall as a) if I finally manage to get speedtest.net to load after numerous attempts, I'm able to still pull 93/38 consistently; b) my issues are present 24/7, no better or worse during peak periods; and c) the issues are not present when DNS is not required, ie torrent or usenet speeds are not impacted. I'm not clear on what CVC shortfall would be so specifically targeted at DNS, but maybe there is some sort of connection I'm not aware of. Either way, at this stage I've got another full week of unusable internet to look forward to.

    No mate, I'm exactly the same.

    I run into the DNS problem every time I try to load a website. I haven't been able to even connect once to the PSN since I've moved across to the NBN on the 7th. Wifi devices barely load a page, any sort of app like Foxtel GO or ABC iView won't load any content.

    Somebody from Tech support actually posted on the DNS crowdsupport thread on the Telstra website, people should go over there and respond to him, it would help if everybody explained to him how we are all having the same problems here.

  • 2016-Jun-13, 11:15 am
    bitsandpieces

    NBN in Merriwa and other 6030 areas in W.A approx end of July this year . FTTN only . Nodes popping up all over the place.
    I am approx 150 metres from Node. What speed should i be hoping for re download and upload and would Optus be the ISP i should use ? I am with Optus atm . We just want download and upload internet and all national and local phone calls in our bundle . thanks

  • 2016-Jun-13, 11:42 am
    bitsandpieces

    We are receiving NBN in Merriwa and other 6030 areas in W.A approx end of July this year . FTTN only . Nodes popping up all over the place.
    I am approx 150 metres from Node. What speed should i be hoping for re download and upload and would Optus be the ISP i should use ? I am with Optus atm . We just want download and upload internet and all national and local phone calls in our bundle . thanks

  • 2016-Jun-13, 11:42 am
    R1ch4rd

    Application submitted Thurs last week for 6CAN-02-01 � Still heard nothing yet from NBNCo. (via iiNet). Patience ..

    Below is when I first called iiNet asking to be connected. I reckon I would have waited 5 months for Internet by the end of all this. Crazy.

      • 25 Feb 2016 02:28PM ** � by Residential SD
        customer called, created new account
        customerr wants internet
        submitting manual phone order
  • 2016-Jun-13, 11:58 am
    leok

    Waited till 12pm today and turned on my Huawei modem. Surprise surprise, my ADSL2+ connection is still active. Looks like the technician never showed up. Should I wait till the end of the day?

    Tried calling TPG and they advised they cannot contact NBNco today due to a public holiday *sigh*

  • 2016-Jun-13, 11:58 am
    R1ch4rd

    leok writes...

    Should I wait till the end of the day?

    That and then add another 4 � 10 days to be safe. The way I understood it is you would get an SMS when everything was good to go? Despite the public holiday over East, NBN would still be busy in WA.

  • 2016-Jun-13, 12:15 pm
    leok

    R1ch4rd writes...

    That and then add another 4 � 10 days to be safe. The way I understood it is you would get an SMS when everything was good to go? Despite the public holiday over East, NBN would still be busy in WA.

    Yeah that's what I thought, unless the NBN technician is just too bz to show up. Anyways If my adsl2+ disconnects before the end of the day, I'll know then.

  • 2016-Jun-13, 12:15 pm
    Trebor57

    Similar here. I signed up with a Telstra NBN rep in Carousel at the end of February, and thought that when the NBN was ready in my area I would be contacted to arrange the switch over. I'm in 6CAN-08-03 which was ready on 22 May. The day came and went so toward the end of May I rang and eventually was told I'd be connected on 8 June, which of course has come and gone. No one contacted me so I rang Telstra and was told there were "technical problems" and I'd be contacted when a new date could be given, a "case manager" hadn't yet been assigned to me as a result.

    13 June and still no contact. With all the problems I read about I'm losing my enthusiasm to be connected for the time being anyway.

    Currently have the Telstra modem connected on ADSL and synching at 3.3mbs, down from 3.88mbs when I first connected it a couple of weeks ago. This in turn is down from 4.5mbs I used to get when I had my Billion 7800VDPX connected.

    So it's all going backwards for now.

  • 2016-Jun-13, 12:43 pm
    leok

    Trebor57 writes...

    So it's all going backwards for now.

    Wouldn't that be because of the network shortfall for 6CAN-08 area which everyone reported earlier?

  • 2016-Jun-13, 12:43 pm
    Trebor57

    I'm not really that tech savvy so don't really know why it has happened. The Billion did seem to synch at good speed even before the NBN arrived in the area. Will leave it all for a few more days and then ring Telstra again and see where things are at.

  • 2016-Jun-13, 1:02 pm
    Moph

    Called Telstra back today after their promised escalation callback on Friday didn't happen ... now told that it might be tomorrow or possibly Wednesday before I hear back. Nothing like moving performance targets.

    I get that things sometimes go wrong. I'm not angry that there's been a disruption to my service, nor will I be demanding compensation for it. I just want to be put through to someone who understands what the hell I'm talking about and can start a relevant investigation. The total inability to get through the offshore call centre and achieve that is what is really frustrating me at the moment.

    Apologies to the non-Telstra customers in here ... probably seems like we're derailing the thread, but the issue does seem to be confined to Cannington NBN customers so it's fairly relevant.

  • 2016-Jun-13, 1:02 pm
    leok

    Hurray, got my FTTN connection up!

    Here are some modem stats:

    Line standard VDSL2
    Channel type
    Interleaved
    Downstream line rate (kbit/s) 107735
    Upstream line rate (kbit/s) 44199
    Downstream SNR (dB) 11.1
    Upstream SNR (dB) 10.5
    Downstream line attenuation (dB) 11
    Upstream line attenuation (dB) 4.6
    Downstream output power (dBmV) 12.8
    Upstream output power (dBmV) 6.7

    Speed tests to come shortly

  • 2016-Jun-13, 1:44 pm
    Ahmer

    hi Leok, which node are you connected to? how far are you from it? and which ISP did you sign up with?

  • 2016-Jun-13, 1:44 pm
    leok

    Ahmer writes...

    hi Leok, which node are you connected to? how far are you from it? and which ISP did you sign up with?

    I'm just under 200m away from node 6CAN-07-03. Am with TPG 100/40

  • 2016-Jun-14, 7:22 pm
    ELEq

    Burokku

    So what should i do? Tell telstra tech that its the modem issue as you said? They should replace me for new one?

  • 2016-Jun-14, 7:22 pm
    ELEq

    Burokku

    So what should i do? Tell telstra tech that its the modem issue as you said? They should replace me for new one?

  • 2016-Jun-14, 7:24 pm
    Burokku

    The only thing we can really do is wait until this CVC upgrade happens, then keep complaining when it inevitably doesn't fix the issue

  • 2016-Jun-14, 7:24 pm
    Moph

    A Level 3 Telstra tech contacted me this afternoon and intends running remote packet captures on my connection tomorrow to investigate the issue. Sounds like we may be getting somewhere at last =)

    A CVC upgrade has already been implemented today and Telstra are aware that it hasn't made any difference. They're intending to do a Telstra-NBN NNI (network to network interface) link switchover tonight to check if it's the NBN path that is causing the issue.

  • 2016-Jun-14, 9:19 pm
    ageymac

    Moph writes...

    Sounds like we may be getting somewhere at last =)

    Glad to hear it. Please keep us informed as it is cannington nbn related (at least for Telstra customers or those thinking of going Telstra)

  • 2016-Jun-14, 9:19 pm
    tonyd

    Anyone with an active NBN connection in Queens Park on 6CAN-07-04 ?

  • 2016-Jun-14, 10:15 pm
    Moph

    The Telstra tech has advised that the NNI link switchover last night was successful, and I have to say that things are looking good from my end at the moment!

    - mobile devices are working on wifi
    - TelstraTV is working again
    - webpages are loading without even "Resolving host..." status and are not failing to load
    - speedtest.net loads quickly and without the ~30s delay experienced over the last week

    Jump in with feedback if your issues are also resolved as of this morning so that I can get back to Telstra with confirmation that the problem has been fixed by the work they've done overnight.

  • 2016-Jun-14, 10:15 pm
    ageymac

    Moph writes...

    The Telstra tech has advised that the NNI link switchover last night was successful, and I have to say that things are looking good from my end at the moment!

    Did you have to do anything on your end? Reboot the modem?

  • 2016-Jun-15, 12:03 am
    Moph

    Nope, just woke up and tested it as it was when I hit the hay last night.

  • 2016-Jun-15, 12:03 am
    Ahmer

    hi guys, just wondering if any one has signed up to 6CAN-03-08 ?

  • 2016-Jun-15, 12:17 am
    ELEq

    yoo guys

    about DNS issue i think so everything is working now. Telstra send my yesterday email that they fix problem with survey.
    I get up today my time is 9:00 am seems to be all ok. Guys please check yours.

  • 2016-Jun-15, 12:17 am
    Statlanta

    Moph writes...

    Jump in with feedback if your issues are also resolved as of this morning so that I can get back to Telstra with confirmation that the problem has been fixed by the work they've done overnight.

    Mine is working now.

    Thanks for the assistance with raising this issue Moph, a whole lot of frustration but our 200 phone calls seems to have finally done the trick

  • 2016-Jun-15, 9:10 am
    Burokku

    Haven't been able to test this personall yas I'm at work, but my housemates are saying that the issues aren't happening anymore. Thanks for getting a little more organisation behind our rowdy service requests to Telstra, Moph!

  • 2016-Jun-15, 9:10 am
    Moph

    Good to hear =)

    Heard from the tech again just now ... there's a primary and secondary NNI link in place and we've been swapped to the secondary for now. They'll run diagnostics on the faulty primary link and try to identify the root cause of the issue, and then at some point in time will need to swap us back to the primary. Hopefully that will be seamless if diagnostics allow the problem to be identified and fixed, but I can get in touch with the tech directly if the issue reoccurs.

  • 2016-Jun-15, 10:12 am
    zyzz_u_mirin

    The DNS issue is finally fixed, after a much long-winded run with Telstra.
    http://www.speedtest.net/my-result/5404519930

  • 2016-Jun-15, 10:12 am
    Statlanta

    Moph writes...

    Heard from the tech again just now ... there's a primary and secondary NNI link in place and we've been swapped to the secondary for now. They'll run diagnostics on the faulty primary link and try to identify the root cause of the issue, and then at some point in time will need to swap us back to the primary.

    It will be hilarious when they switch us back to the old one without even fixing it. Fingers crossed they figure it out

  • 2016-Jun-15, 10:14 am
    Moph

    Nah, he seems to know what he's talking about. Even if they can't successfully isolate the problem and we do get moved back to a faulty primary, I'm sure he'd move us back onto the secondary pretty fast.

    I'm not sure whether the NNI link belongs to Telstra or NBN Co, so the diagnosis and repair may actually be outside of Telstra's control.

  • 2016-Jun-15, 10:14 am
    Storm69

    Anyone actually connected yet in the WIlfred Road (Thornlie) area?

    I asked Exetel to look at connecting me on 18 May. Called them last week and they said they'd call back Friday with a time for tech to be here and check.

    *Crickets*

  • 2016-Jun-15, 10:46 am
    RaZeR

    Plugged in my Huawei HG658 which came with my TPG NBN 10:30am 16/06/2016 � all working fine, and was preconfigured.

    On 100/40 plan. It's a pity TPG don't offer 50/20, because that's closer to what I'm actually getting. Was a little worried at first because even in the uptime of less than 2 minutes I had almost 200 FEC errors.

    Here are the stats after being connected 14 hours.

    Line standard VDSL2
    Channel type Interleaved
    Downstream line rate (kbit/s) 54552
    Upstream line rate (kbit/s) 15339
    Downstream SNR (dB) 6.8
    Upstream SNR (dB) 6.2
    Downstream line attenuation (dB) 20
    Upstream line attenuation (dB) 8.8
    Downstream output power (dBmV) 12
    Upstream output power (dBmV) 8.9
    Downstream CRC 6
    Upstream CRC 0
    Downstream FEC 68748
    Upstream FEC 30257

    Got home from work and gave it a thrashing, everything seems fine � the errors don't seem to be making much of a difference for now.

    Was only getting 1.9MB/s max from Steam at 5pm. Around 8pm was able to get 5.8MB/s max. Haven't tried rebooting it yet to see whether the sync speed changes.

    Had to cancel my ADSL with Amnet myself � by calling them, then you have to fill out a form by email, then they say they will process your application over the next 30 days in which you can get billed again.....

  • 2016-Jun-15, 10:46 am
    Moph

    Happy to say that FTTN NBN is actually making a difference to my small business � signed up for CrashPlan Pro yesterday and am currently uploading 4TB of encrypted business data to cloud storage. I have a robust local backup plan in place already but am very happy to add an automated, versioned offsite backup.

    CrashPlan has been running for 22.5hrs now (installed on my 24/7 NAS) and has uploaded 91.5GB thus far, so averaging ~9Mbps throughput over that time. Not too shabby! Will still take around six weeks to upload the initial seed but should be smooth sailing once that's done. Telstra's three free data top ups will come in useful too.

  • 2016-Jun-17, 6:39 am
    Duideka

    RaZeR writes...

    Was only getting 1.9MB/s max from Steam at 5pm. Around 8pm was able to get 5.8MB/s max. Haven't tried rebooting it yet to see whether the sync speed changes.

    The Steam mirrors in the populated states are really congested and slow, try changing to SA and see if speed improves. I can't get more than around 1.5-2MB/s average from Steam using WA but SA peaks at 11MB/s

  • 2016-Jun-17, 6:39 am
    imjaydee

    Signed up with Exetel for 25/5mbps plan, and got the Netcomm NF10WV VoIP modem/router off them ($79).

    Took 3 weeks to get connected (I think NBNCo was to blame). Chased Exetel a few times, and found staff professional and knowledgeable about the technology and the provisioning process (I don't care *where* they are, as long as they know their stuff). Wait times on phone mostly between 0 and 5 minutes.

    I'm on 6can07, but it seems my pillar is 100m from the green box (across an intersection), which adds a lot of distance to everyone on that node. Getting 65Mbps up, 31Mbps down sync speed (bit lower than hoped). Did multiple speed tests during peak hour and off-peak, and get ~23Mbps down, 4.5Mbps up in both cases. Way faster and more stable than my old "Belong" 5Mbp ADSL2 connection.

    VoIP works fine, but there is an issue where users don't get sent their credentials automatically, so it took a bit of chasing.

    Can recommend Exetel so far, due to low monthly fees, $0 connection fee, low international call rates (WAY lower than Iinet and others) and good customer service.

  • 2016-Jun-17, 10:54 am
    R1ch4rd

    Alright! I have an install date for 6CAN-02-01.

    The appointment for connecting your NBN service has been booked for 8:00 AM � 2:00 PM on Monday, 27 June 2016. You do not need to be present for this appointment.

  • 2016-Jun-17, 10:54 am
    erfman

    Moph writes...

    CrashPlan has been running for 22.5hrs now (installed on my 24/7 NAS) and has uploaded 91.5GB thus far, so averaging ~9Mbps throughput over that time. Not too shabby!

    There can be no doubt that this is better than the ADSL service you may have had before so that's great, however....

    ..... if that was 100/40 FTTP what amount of time would you expect it would take? My FTTP 100/40 has been real life near consistent 95-7/34-37. If the 1GB of FTTP had any chance of being activated � it is available now of FTTP � the 1000/400 would be much quicker again and future upgrades to 40-60Gb/s would be even better obviously. Sadly none of that will become available to FTTN customers because it is highly unlikely to go much further than what is available with the current build -physically unable to and any upgrade that may be will be very expensive.

    There is only one way to change that if the Australian public want to even for those on the current FTTN build....the election. With the prospect of spending another $30B on top of the $56/57B currently proposed neither political party will even consider trying to change what transpires from this election...LNP FTTN, Labor FTTP... the choice is ours to make.

  • 2016-Jun-17, 12:37 pm
    Moph

    erfman writes...

    ..... if that was 100/40 FTTP what amount of time would you expect it would take?

    About the same. The upload is limited by CrashPlan's bandwidth, not mine =P

  • 2016-Jun-17, 12:37 pm
    erfman

    Moph writes...

    About the same. The upload is limited by CrashPlan's bandwidth, not mine =P

    Software/app providers will make solid business decisions to be competitive and upgrade their products to the capability of technical limitations of the mediums they can operate on and this is one of the key objectives of the original FTTP NBN Plan. The ceiling is the limit for them, raise the ceiling and watch them go...

    This problem has existed for city based co's with regional and outer suburban offices and as one would expect they unfortunately have to run at lowest common denominator level to operate efficiently.

  • 2016-Jun-17, 1:08 pm
    leok
    this post was edited

    Ran into some problems today. Upstream SNR is jumping up and down quite a lot causing the upstream rate to flutter. Not sure what may be causing this. I've had a solid 4-5 days of uptime until now.

    Update: Back to normal now. Looks like techs may have been working on a line somewhere or problem at exchange.

  • 2016-Jun-17, 1:08 pm
    Phg
  • 2016-Jun-17, 1:10 pm
    richardperth

    What problems are you having with your NBN in Queens Park and are you with iinet or Telstra ?

  • 2016-Jun-17, 1:10 pm
    richardperth

    Who is your provider it might be a technical issue at the Cannington X change the CVC might not be working properly

  • 2016-Jun-17, 1:35 pm
    alan0401

    6CAN-07-05 here.

    ===============background=================
    havnt booked NBN yet.

    Had no internet for the whole May month. Got Nake DSL in early June.

    Signed up with iinet.

    3.5KM away from exchange.

    sync rate:
    0.8mbps up
    5.1 mbps down

    ===========================================

    However, my sync rate drops from time to time.

    during writing this post, i had one drop(disconnect)

    and when i am back online. the sync rate is either 0.5/0.5 or 1.5/0.5 or 1.2/0.3 (down/up mbps)

    it happens like 5+ times a days now. sometimes i have 0.5/0.5 for whole day. sometimes it is 5.1/0.8 (which is the best case for my location anyway)

    ===========================================

    really afraid to upgrade, since i saw some one lost internet while waiting for connection.

    and the progress for some ppl seems so chaotic and problematic for me from the thread. (except some lucky ppl).

    ===========================================

  • 2016-Jun-17, 1:35 pm
    Duideka

    Just FWIW still experiencing zero CVC congestion on TPG

    http://puu.sh/pzhan/1812f3dbda.png

    Being able to upload at 5MB/s is a godsend

    (still would have preferred FTTP)

  • tsunamij

    That's great Duideka. What app/program did you use to monitor this? The TPG app is horrendous and can't load.

    TPG user here too and so far so good thankfully. Happy for a fairly decent speed hovering on 10-11mbps for basic NBN. Hopefully I can afford 100mbps one day.

  • mystar

    So who is the pick of the NBN ISPs at this current point in time? In terms of customer service and of course internet service?

  • 2016-Jun-18, 7:36 am
    mystar

    Are there any feel good stories on 6-CAN? For eg dodgy 1mbit connection on adsl but a nice 10mbit after upgrading to NBN?
    Have the issues mentioned previously regarding 6-CAN-08-20/21 been resolved? Kinda waiting on some fixes before I dive in.

    Thanks

  • 2016-Jun-18, 7:36 am
    Moph

    Duideka writes...

    Just FWIW still experiencing zero CVC congestion on TPG

    http://puu.sh/pzhan/1812f3dbda.png

    That's impressive throughput for 24 hours :D

    I'm still grinding away at my CrashPlan upload. 744GB of files uploaded thus far, though that reduces quite impressively to only 383GB uploaded after data de-duplication and compression.

  • 2016-Jun-18, 1:32 pm
    coxymla

    mystar writes...

    Are there any feel good stories on 6-CAN? For eg dodgy 1mbit connection on adsl but a nice 10mbit after upgrading to NBN?
    Have the issues mentioned previously regarding 6-CAN-08-20/21 been resolved? Kinda waiting on some fixes before I dive in.

    1. Pretty much everyone on shitty <5 Mbit connections is better off on the NBN, once they get there.

    2. Someone in this thread on 6CAN-08-20 has been connected, however I still cannot get connected. I call Telstra and NBNco every week and nothing.

  • 2016-Jun-18, 1:32 pm
    dansblackcat

    I'm on 6CAN-08-21 as of yesterday.

    iiNet 25Mb plan. Had good speeds all night.

    Here's a screen shot of my old ADSL2 and NBN speedtest.

    https://postimg.org/image/483ibddav/

    I'm really happy so far. My ADSL was stable just really really slow.

  • 2016-Jun-18, 1:37 pm
    Ahmer

    can you share modem sync details ? how far are you from the node ? which modem are you using ? thanks.

  • 2016-Jun-18, 1:37 pm
    dansblackcat

    Modem is synced at-
    D: 28.00Mbps
    U: 6.4Mbps

    NBN guy said I was 450m away from the node.

    I'm using the iiNet supplied TG-1 modem. Seems ok.

  • 2016-Jun-22, 1:11 pm
    Ahmer

    thanks for the info however it looks like your cable run is going round the block as at 28meg down you should be 1.5kms from the node.

    http://www.increasebroadbandspeed.co.uk/wp-content/uploads/2013/04/speed-versus-distance-from-street-cabinet.png

  • 2016-Jun-22, 1:11 pm
    halumin

    the 28mbps sync means he's on the 25/5 plan

  • 2016-Jun-22, 1:15 pm
    dansblackcat

    Correct.

    Opted for the 25Mb plan because it's 8x faster than what I had. When this feels slow I can upgrade to a faster plan.

  • 2016-Jun-22, 1:15 pm
    Ahmer

    then a/c to previous posts how come there is so much diff between sync speeds and plan speeds ?

    Currently experiencing the known DNS resolve slowness ~10-15 to resolve www.reddit.com. The modem syncs @ 145/42 as I am quite close the node, line rate is 28/6.4 which is what I am paying for. When I tested speedtest a few weeks ago it got a solid 22/5 mb which I was happy with.

    Friday Night 9pm (10/06/2016) using the http://speedtest.telstra.com/ shows the congestion (I am in Langford):
    Last Result:
    Download Speed: 5701 kbps (712.6 KB/sec transfer rate)
    Upload Speed: 4692 kbps (586.5 KB/sec transfer rate)
    Latency: 8 ms
    Jitter: 2 ms
    Packet Loss: -1%
    10/06/2016, 8:58:25 pm

    Max DSL Diagnostics:
    DSL Uptime
    12min 5sec
    DSL Type
    VDSL2
    DSL Mode
    Fast
    Maximum Line rate
    42.54 Mbps 145.61 Mbps
    Line Rate
    6.4 Mbps 28 Mbps

    Nice work guys. With outage, dns issues and the congestion I am not impressed.

  • 2016-Jun-22, 1:38 pm
    alan0401

    6CAN-07 here with iinet

    sync speed consistently drop below 0.5/0.5 almost unusable.

    why is that?

  • 2016-Jun-22, 1:38 pm
    limmey

    My NBN saga (6CAN-08-20):

    20th May � RFS
    20th May � signed up with iinet. Appointment date 2nd June.
    2nd June � 1st appointment. Order held. NBN Co core network shortfall
    11th June � Remediation work completed on network shortfall. Booked 2nd appointment date of 16th June
    16th June � 2nd appointment. New Appointment Required � Access Seeker or End User missed the Appointment window. BS � I was home all the time. Besides, all work is done at the node. Re-scheduled for 23rd June
    23rd June � 3rd appointment. Order held. NBN Co core network shortfall. WTF? No idea on how long it will take this time to remediate. And will they mess up the fourth appointment? I wait with bated breath.

  • 2016-Jun-22, 1:49 pm
    dansblackcat

    NBN guy actually did come inside my house and hooked up various devices to my phone line.
    Was just as well too because the first port he tried at the node was faulty.
    He went back and forth between my house and the node about 4-5 times.

  • 2016-Jun-22, 1:49 pm
    joaneth

    Are there any feel good stories on 6-CAN? For eg dodgy 1mbit connection on adsl but a nice 10mbit after upgrading to NBN?
    Have the issues mentioned previously regarding 6-CAN-08-20/21 been resolved? Kinda waiting on some fixes before I dive in.

    Thanks

    I am to be on 6-CAN-08-20 and was had a rescheduled appointment for this morning. No show and no connection yet. My guess is they screwed me again.

  • 2016-Jun-22, 8:17 pm
    joaneth

    my NBN saga (6CAN-08-20):

    20th May � RFS
    20th May � signed up with iinet. Appointment date 2nd June.
    2nd June � 1st appointment. Order held. NBN Co core network shortfall
    11th June � Remediation work completed on network shortfall. Booked 2nd appointment date of 16th June
    16th June � 2nd appointment. New Appointment Required � Access Seeker or End User missed the Appointment window. BS � I was home all the time. Besides, all work is done at the node. Re-scheduled for 23rd June
    23rd June � 3rd appointment. Order held. NBN Co core network shortfall. WTF? No idea on how long it will take this time to remediate. And will they mess up the fourth appointment? I wait with bated breath.

    oh no. given i am on the same node i dare say i will get the same rubbish reason when i ring TPG shortly.

  • 2016-Jun-22, 8:17 pm
    dansblackcat

    I didn't get connected until the following morning after the NBN guy was at my place.
    He left at 1pm and I was connected about 9am the next morning.

  • 2016-Jun-23, 12:50 pm
    joaneth

    is anyone here actually connected on 6-CAN-08-20 successfully?

  • 2016-Jun-23, 12:50 pm
    coxymla

    Maybe not, I had thought that limmey was connected after his post a few weeks ago but I guess not!

  • 2016-Jun-23, 1:36 pm
    pactrpo

    limmey writes...

    And will they mess up the fourth appointment? I wait with bated breath.

    but they didn't need to dig up your front lawn and you didn't need to rewire your house... :)

  • 2016-Jun-23, 1:36 pm
    joaneth

    well. according to TPG my NBN install on 6CAN08-20 was successfully completed today. Sync is still on ADSL encapsulation at 8Mbps/384kbps ... now the fun will start i'm sure as i will have to go through TPG support to start this horrible process again!

  • 2016-Jun-23, 2:29 pm
    dansblackcat

    That doesn't sound right. They had to disconnect my ADSL in order to connect me to the NBN.
    The second he connected it to the ports at the node my ADSL was gone.

  • 2016-Jun-23, 2:29 pm
    mirata

    I live on Station St and just got NBN installed yesterday. I tested it out and got 95mpbs down, 40mbps up. Awesome.

    Its peak hour now � about 9pm, and I am getting 12mpbs down. Suffice to say, this is laaame. I am on hold with iiNet now but will be kicking up as much of a stink as possible to get them to do something � lay more fibre � I don't care. Just get me something faster than f*ing ADSL2.

  • 2016-Jun-23, 2:31 pm
    mystar

    Those of you with issues on 6-CAN-08-20/21, does your adsl work in the mean time, or have they left you with no internet service while they investigate? Maybe I should wait a bit longer...

  • 2016-Jun-23, 2:31 pm
    dansblackcat

    If they come out and connect you to the NBN and you have issues or it doesn't work, you can't get reconnected to ADSL.
    You're stuck until they fix it.

  • 2016-Jun-23, 2:37 pm
    Ahmer

    hi guys any one connected to 6CAN-03-08 ? the one in front of pot black ?

  • 2016-Jun-23, 2:37 pm
    coxymla

    mystar writes...

    Those of you with issues on 6-CAN-08-20/21, does your adsl work in the mean time, or have they left you with no internet service while they investigate? Maybe I should wait a bit longer...

    Dan's black cat is correct, but my pair was never disconnected on my appointment date (seems so long ago...) and my crappy ADSL still works.

  • 2016-Jun-24, 4:30 pm
    cdbrown

    mirata writes...

    Its peak hour now � about 9pm, and I am getting 12mpbs down. Suffice to say, this is laaame. I am on hold with iiNet now but will be kicking up as much of a stink as possible to get them to do something � lay more fibre � I don't care. Just get me something faster than f*ing ADSL2.

    They can only provision more CVC in order to ease congestion. As you are still getting 12mbps during peak period I'd say they'll do nothing until they get more people signed up in the area and more people complain as they are only getting 1mbps. And from then it can take a lot longer than it should to get the provisioning sorted (iinet drag their feet sending in request to nbn).

  • 2016-Jun-24, 4:30 pm
    Duideka
    this post was edited

    Anyone on TPG in Cannington getting upload congestion?

    No problems at all with downstream speed, but upload seems strangely slow.

    http://www.speedtest.net/result/5427802191.png
    http://www.speedtest.net/result/5427810771.png

    -edit- looks better after a modem reboot for some reason
    http://www.speedtest.net/result/5427820367.png

    First slowdown I've noticed since being connected (other than when my sync speed briefly dropped)

    Maybe my router was just overheating or something, uploaded 80GB in the past few hours

  • cuzcraig

    Currently getting 4 down and 35 up. iiNet 6CAN04 haven't had a issue in awhile. Unusable for online multiplayer. Black ops 3 was shitting itself red bar one second and then green and again red just a wave of lag.

  • joaneth

    Good news to those on 6CAN08-20. I finally got connected today after 3 failed installs. Tech came in and saw i was still jumpered to ADSL and not the node.

    900m from node by street distance, not sure where it goes though. getting full 48Mbps download on speedtest and full 18 up. using TPG.

    Line standard: VDSL2
    Channel type: Interleaved
    Downstream line rate (kbit/s): 49291
    Upstream line rate (kbit/s): 18628
    Downstream SNR (dB): 6.4
    Upstream SNR (dB): 6.7
    Downstream line attenuation (dB): 19.8
    Upstream line attenuation (dB): 9
    Downstream output power (dBmV): 14.5
    Upstream output power (dBmV): 9.4

  • 2016-Jun-24, 10:43 pm
    limmey

    That is great news joaneth.
    Speed looks good too.

    Perhaps there is still hope for the rest of us.

  • 2016-Jun-24, 10:43 pm
    Moph

    Love watching Steam downloads running at 11.8MB/s. Figure that's pretty much my 100Mbps connection maxed out � 94.4Mbps of actual data plus overhead traffic.

  • 2016-Jun-25, 1:31 pm
    yudothisaustelecom

    Ive been a month or more with no net as adsl or net was disconnected before the first network shortfall. Finder says im 6cann-08-28.

    I was told last week our issue was fixed and they will be out next week to try again.

  • 2016-Jun-25, 1:31 pm
    alig262

    hey guys new here.

    i just got nbn from iinet and the speeds have been terrible. i can drop to as low as 1 mbps at night or go as high has 67 mbps. the connection is very unstable and much slower then i expected. i am currently on 100/40 speed. i called iinet they told me that nbn is restricting speeds in the beckenham area and maybe some other areas and they notified the company on 16 june and they approved it?????????. what is all this? are they just lieing?

  • 2016-Jun-25, 3:42 pm
    R1ch4rd

    I (allegedly) get connected TOMORROW to 6CAN-02-01.

    Will let you all know how it goes.

  • 2016-Jun-25, 3:42 pm
    cuzcraig

    alig262 writes...

    hey guys new here.

    i just got nbn from iinet and the speeds have been terrible. i can drop to as low as 1 mbps at night or go as high has 67 mbps. the connection is very unstable and much slower then i expected. i am currently on 100/40 speed. i called iinet they told me that nbn is restricting speeds in the beckenham area and maybe some other areas and they notified the company on 16 june and they approved it?????????. what is all this? are they just lieing?

    Highly doubt they are "restricting" speeds, I'm sure if they were restricting speeds they would cap us all at a certain speed not 1mbps then 60mbps and back down to 4mbps. It's congestion I guess cause between 8pm till 1-2am I get 5mbps to 11mbps down and 32-35mbps up.

  • 2016-Jun-25, 5:43 pm
    alig262

    So you get 5 to 11 Mbps per second between 8pm till 2am that's terrible. Thats unacceptable. I got a consistent speed of 12 to 15 on adsl. I don't need speeds to be 40Mbps at 2pm in the afternoon I need fast broadband when I get home from work. Why aren't people outraged at nbn? They marketed it's as the solution to our internet problems

  • 2016-Jun-25, 5:43 pm
    Duideka

    iiNet don't have enough capacity on the 6CAN POI, lots of customers complaining above.

    Smooth sailing on TPG so far

    http://www.speedtest.net/result/5432188601.png (4:30pm Sunday)

  • 2016-Jun-26, 10:52 am
    Meggsie78

    Hello All,
    Brand new here, and had a question for my fellow Cannington-ites.
    I would like to change over to our new FTTN NBN � for real this time (have already been changed over to the NBN twice so far, when their techs swap the wrong pair!)
    I use my landline phone quite a bit, so I am cautious about changing from a guaranteed-to-work landline to a might-work VOIP system. (I have tried iiNet's iiPhone in the distant past and it was terrible).

    So my questions is: How close does your new VOIP system match a good quality PSTN connection? Especially in the evening, when the congestion level increases. Particularly interested in iiNet, but would like to know everyone's experience.

    Thanks

  • 2016-Jun-26, 10:52 am
    alig262

    hey duideka so would you recommend i switch to tpg?

  • 2016-Jun-26, 12:34 pm
    coxymla

    joaneth writes...

    Good news to those on 6CAN08-20. I finally got connected today after 3 failed installs. Tech came in and saw i was still jumpered to ADSL and not the node.

    I called Telstra and still no luck for me I'm afraid. :(

  • 2016-Jun-26, 12:34 pm
    Ahmer

    hi guys, any one has signed up to 6CAN-03-08 ?

  • 2016-Jun-26, 1:13 pm
    S-Hart

    Ahmer writes...

    hi guys, just wondering if any one has signed up to 6CAN-03-08 ?

    Ahmer writes...

    hi guys, just wondering if any one has signed up to 6CAN-03-08 ?

    Ahmer writes...

    hi guys, just wondering if any one has signed up to 6CAN-03-08 ?

    Ahmer writes...

    hi guys any one connected to 6CAN-03-08 ? the one in front of pot black ?

    Ahmer writes...

    hi guys, any one has signed up to 6CAN-03-08 ?

    Given that you've asked this many times and no-one has responded, I'll take one for the team and say "no". :)

  • 2016-Jun-26, 1:13 pm
    Ahmer

    thanks mate should get good speeds then! or no connection at all :P

  • 2016-Jun-26, 2:20 pm
    Moredhel

    Has anyone from 6CAN-05 put in an NBN order yet?
    Tracker is showing that it went RFS on 24th of June.

  • 2016-Jun-26, 2:20 pm
    nrich

    Moredhel writes...

    Has anyone from 6CAN-05 put in an NBN order yet?
    Tracker is showing that it went RFS on 24th of June.

    I put in an order with iiNet on Friday afternoon.

  • sconor

    I put my order in on Saturday afternoon with iiNet for 06-CAN 05

  • druu

    Please let us know how you progress, I'm holding off for the moment. My node only has 102 connections though so I may get lucky.

  • 2016-Jun-27, 3:34 pm
    JRivers

    I put in an order with TPG on Friday afternoon (I'm currently with iiNet) for 6CAN-05. An hour later I had an email response with an appointment booked for 5th of July.

    I was advised that I need to be available to let them into my premises. I thought with FTTN there was no installation of any equipment into my home. Do they just need access to my property? Can I maybe just leave my gate open for them? Otherwise I'm going to have to take the day off of work.

  • 2016-Jun-27, 3:34 pm
    ageymac

    JRivers writes...

    I was advised that I need to be available to let them into my premises. I thought with FTTN there was no installation of any equipment into my home. Do they just need access to my property? Can I maybe just leave my gate open for them? Otherwise I'm going to have to take the day off of work.

    Do you have a current working line on PSTN/ADSL? If so then it'll just be a jumpering appointment 7:00am-2:00pm and you the end-user do not need to be home. If a Standard Install is required then a person over 18 years of age will need to be home and the appointment times are 8:00am-12:00pm and 1:00pm to 5:00pm

  • JRivers

    ageymac writes...

    Do you have a current working line on PSTN/ADSL?

    Yeah. I have ADSL that works.

    If a Standard Install is required then a person over 18 years of age will need to be home and the appointment times are 8:00am-12:00pm and 1:00pm to 5:00pm

    My appointment is between 13:00 and 17:00. So they're sending someone for a standard install? Why would they do that if I have ADSL currently?

  • dansblackcat

    NBN guy actually did come inside my house and hooked up various devices to my phone line.
    Was just as well too because the first port he tried at the node was faulty.
    He went back and forth between my house and the node about 4-5 times.

  • 2016-Jun-27, 6:15 pm
    ageymac

    JRivers writes...

    My appointment is between 13:00 and 17:00. So they're sending someone for a standard install? Why would they do that if I have ADSL currently?

    Perhaps NBNCo might not have any records of an active pair at the premise? Your provider would know why it was booked as an afternoon appointment for FTTN. i dont know why they'd do that

  • 2016-Jun-27, 6:15 pm
    R1ch4rd
    this post was edited

    Hey guys.

    Just a question, when you got sync to the node, were you able to connect in the same day, or was there a delay before you were able to obtain an Internet connection via the service?

    Got my service activated today, got home and had sync. Still not been able to get a WAN IP and get Internet going.

    It's iiNet, so I see it being a non-PPPoE service, using DHCP/IPoE, but not getting a DHCP lease. I've tried a few different things, but just not getting one. All i can think is that the port on the Node is not yet configured.

    Done some packet sniffing, can definitely see the DHCP requests going out, nothing coming back. I will employ more patience and wait for iiNet to at least tell me the service is ready i guess :)

    EDIT:

    Sorted, iiNet needed to do a port reset and it came straight up. I'm using a pretty shitty modem, DSL-2877AL and I have sync @ 65/35 on a 100/40 service.

    Going to try a better modem. It's just in bridge, what do people recommend?

    =================

    Line State up
    Modulation ITU G.993.5(G.Vectoring),G.998.4(G.INP)
    Annex Mode ANNEX_B

    Downstream Upstream
    SNR Margin 6.0 dB 7.0 dB
    Line Attenuation 13.1 dB 2.4 dB
    Data Rate 65745 kbps 35468 kbps

    Cheers

  • 2016-Jun-27, 6:18 pm
    Ahmer

    Sorted, iiNet needed to do a port reset and it came straight up. I'm using a pretty shitty modem, DSL-2877AL and I have sync @ 65/35 on a 100/40 service.

    do you know how far you are from the node mate ?

  • 2016-Jun-27, 6:18 pm
    R1ch4rd

    I would have said less than 300 Metres if I am indeed connected to 6CAN-02-01, which I am fairly certain of. Those modems aren't really approved modems, and run a pretty shitty chipset.

  • 2016-Jun-27, 7:00 pm
    Ahmer

    thanks mate please update us when you change the modem, as a/c to the 13db attenuation, theoretically you are 900m from the node.

  • 2016-Jun-27, 7:00 pm
    R1ch4rd
    this post was edited

    Yeah, that's what I figured as well. The node is literally out the front of my house, so cannot possibly be that long. The only other factor is the wiring and/or crosstalk due to the co-existence period. All the internal wiring is less than a year old, and i am running on a brand new lead-in to the pit.

    Also, ANNEX B or ANNEX A for FTTN? I've tried to force it to A, but keeps going to B. Probably just the shitty modem. Will see if I can collect one today. I don't want an expensive one, just one I can put in bridge mode, with a good DSL chipset, and allows me to set a default gateway for the LAN interface on it.

  • 2016-Jun-27, 7:47 pm
    erfman

    Ahmer writes...

    Sorted, iiNet needed to do a port reset and it came straight up.

    Not trying to put this down but I experienced similar when my FTTP was due. I had to get back to them a number of times and strangely each time they did a port reset it was great (half the speed I paid for) ...for a couple of days only though. Makes one wonder if they control this stuff....

  • 2016-Jun-27, 7:47 pm
    Krisseh

    Just got my NBN connected through Optus at 6CAN-02-14. Only switched to Optus for the EPL have been using iinet for 13 years prior.

    - Scheduled my appointment on the 3/6/16 and was told it would be installed on Friday 17/6/16

    - Friday the 17/6/16 I waited all day and no one showed up so I called them up and I got told on that date they were still connecting cables or something along those lines. They rescheduled me for Tuesday 28/6/16

    - Tuesday 28/6/16 I finally got connected my speeds are 24 down and around 4.7 up
    http://www.speedtest.net/result/5436529437.png

    I wanted the 100/40 speed package and asked Optus and they told me I have to wait 5 days for my details to be updated before I could switch packages, what kind of crap is that.

  • Fast is good

    Ahmer writes...

    thanks mate please update us when you change the modem, as a/c to the 13db attenuation, theoretically you are 900m from the node.

    As I said in this post whrl.pl/ReEHdq

    You can be quite close to a node (even the house next door to one) but you are in another distribution area � so your pillar could be up to 1.4Km from you � closer to the exchange. You have to know which DA you are in....

    https://www.mybroadband.communications.gov.au/

    and then find out where the pillar for that DA is located (typically in one of the corners closest to the exchange..... that will give you an indication of distance from your pillar (and node).

  • Ahmer

    sorry whats a DA :-/

  • 2016-Jun-28, 11:38 am
    Fast is good

    Ahmer writes...

    sorry whats a DA :-/

    It is a distribution area � the area within which all Telstra cable connects to a single pillar. The pillar is like the junction of the trunk of a tree (main cable back to the exchange) and it's branches (all smaller cables running out from there to residences which are further away from the exchange).

    The pillar is generally in the corner of that area � see the bottom half of my post here whrl.pl/ReD3kc

  • 2016-Jun-28, 11:38 am
    Duideka

    R1ch4rd writes...

    Data Rate 65745 kbps 35468 kbps

    Finally! Only took Telstra what, 8 years? :P

  • R1ch4rd

    Duideka writes...

    Finally!

    Yes. It's been a Journey. Tal from iiNet even called me this afternoon to offer his congratulations. Haha.

  • erfman

    Duideka writes...

    Finally! Only took Telstra what, 8 years?

    Telstra???? its NBN delivering isn't it (even though Telstra are contracted to manage the rollout)

    Unless Labor had committed to NBN none of this would be happening at all certainly not with Telstra's monopolistic appraoch. Shame they didn't stick to FTTP instead of FTTN (6CAN Cannnigton was the next part of the 'mushroom effect' rollout after 6VIC afaik) and the reality is what everyone gets now is as good as it gets. FTTP might get upgraded if they are lucky but won't hold our breath on that either...at least it can be upgraded, FTTN can't.

  • 2016-Jun-29, 6:10 am
    RW8

    Am in 6147 Langford. Telstra NBN DOWN AGAIN since 2 hours ago. These guys don't seem to be able to get their act together

  • 2016-Jun-29, 6:10 am
    Duideka

    erfman writes...

    Telstra???? its NBN delivering isn't it (even though Telstra are contracted to manage the rollout)

    He bought a apartment that didn't come with a phone line and had to struggle with Telstra for several months to get them to do anything about it, until you get the phone line you can't deal with NBNco.

  • 2016-Jun-29, 6:56 am
    Ahmer

    Fast is good writes...

    It is a distribution area � the area within which all Telstra cable connects to a single pillar. The pillar is like the junction of the trunk of a tree (main cable back to the exchange) and it's branches (all smaller cables running out from there to residences which are further away from the exchange).

    The pillar is generally in the corner of that area � see the bottom half of my post here whrl.pl/ReD3kc

    thanks mate, i found out where my pillar and node are. node is 350 from my home and the pillar is right next to it. so what this is mean in terms of speed ?

  • 2016-Jun-29, 6:56 am
    erfman

    Duideka writes...

    He bought a apartment that didn't come with a phone line and had to struggle with Telstra for several months to get them to do anything about it, until you get the phone line you can't deal with NBNco.

    Thanks..just confirms how stupid this FTTN copper idea is...wasn't a problem with FTTP.

  • 2016-Jun-29, 10:14 am
    Fast is good

    Ahmer writes...

    node is 350 from my home and the pillar is right next to it. so what this is mean in terms of speed ?

    It ***should*** mean you will sync pretty close to 100Mbps but only if the lines are in good condition, the joints are also in good condition, you don't have any split pairs in the route (I do), the pits don't fill with water when it rains, your house wiring is in good condition and not "star wired"..... etc...etc

    Basically FTTN is a cr@p shoot as to what you will get as the quality of the copper varies from reasonable to absolute garbage only suitable as copper scrap :(

    Almost no preventative maintenance of the copper over the last decade means it is very poor (indeterminate) condition.

  • 2016-Jun-29, 10:14 am
    Ahmer

    thanks mate, my ADSL syncs at 19/1 meg, and goes solid for months, before i have to reboot my router for some other reason. i am with iiNet.

  • 2016-Jun-29, 1:06 pm
    Fast is good

    Ahmer writes...

    i am with iiNet.

    Well good luck with NBN � I'm with iiNet as well but won't be staying with them for NBN � they can't manage their CVC capacity (not even accepting when they have issues) and updates are too little, too late.

    I'm happy with my ADSL � but won't accept the couple of Mbps many get on NBN at peak with iiNet.

  • 2016-Jun-29, 1:06 pm
    Ahmer

    me thinks the same, looks like telstra and TPG are better.

  • 2016-Jun-29, 1:29 pm
    Silversurfer07

    Just had NBN FTTN connected today on 6CAN-02-15.

    ISP = Exetel. Speeds seem great. Better than 6Mbps I was on before.

    http://www.speedtest.net/my-result/5439264207

    B0 Line Rate � Upstream (Kbps): 6400
    B0 Line Rate � Downstream (Kbps): 28000

    Using the NetComm NF10WV modem.

  • 2016-Jun-29, 1:29 pm
    Ahmer

    great, what are your sync speeds from the modem? how far are you from the node?

  • 2016-Jun-29, 1:49 pm
    Mod

    I'm with iiNet on 6CAN-08-24 and just received my TG-1 router today, signed up 20th June
    This pos router can't bridge to my r7000

    Not sure when I'll get connected on the iiNet task post it says
    "NBN Application � ACK" 29 Jun 2016 01:01PM � by System

  • 2016-Jun-29, 1:49 pm
    R1ch4rd

    Mod writes...

    This pos router can't bridge to my r7000

    Yeah, this put me off getting one as well. There is a lot of commentary on WP about the lack of Bridge Mode on the TG-1. I've been searching for a NBN/FTTN modem/router I can bridge. Currently using the D-Link 2877-AL which bridges in 2 seconds.

    I'm keen to try another one, which has the Broadcom chipset however. So i've put a bid down on the Technicolour TG799vac which is basically the Telstra Gateway Max which can be bridged.

  • 2016-Jun-29, 1:57 pm
    Fast is good

    R1ch4rd writes...

    Technicolour TG799vac which is basically the Telstra Gateway Max

    If it is the Telstra Gateway Max be aware that it uses custom Telstra firmware � you can't do a lot of things you can with the TG799vn v2 (that's the full retail version). You can't change the DNS on the Telstra one.... not sure if the Bridge mode is disabled. You can't even get a user manual for the Telstra version :(

    Suggest you look at full retail devices � not those supplied by ISPs (Optus lock theirs as well by the way).

  • 2016-Jun-29, 1:57 pm
    yudothisaustelecom

    Our net is now fixed. Techs did an awesome job.

    Turns out nbn ready smart wiring panel in our garage was wired wrong.

    Worked fine for adsl though not nbn.

    Getting 25/5 cause that's what i pay for but i saw the max sync was about 45mbit. Must be distance to pillar etc

  • 2016-Jun-29, 2:28 pm
    R1ch4rd

    Fast is good writes...

    You can't change the DNS on the Telstra one.... not sure if the Bridge mode is disabled.

    Thanks for the heads up. Sounds like a right PoS.

  • 2016-Jun-29, 2:28 pm
    Fast is good
    this post was edited

    R1ch4rd writes...

    Sounds like a right PoS.

    It, and the various other ISP supplied (subsidised?) modem routers, supply the bare minimum to get the end user on line with their service and the least issues. Many are pre configured and even settings locked so end users can't play (saves on support costs!) and therefore will perform adequately for most users "out of the box". The hardware, including chipset, are often first class in these devices � just the firmware is crippled to the ISP's specification.

    If you are the type that wants to adjust things, change things or just front end to a better router (which will be a large percentage of those on Whirlpool) � then you will only get frustrated.

    The only option is to purchase normal retail products where you can see all the specs up front. Unfortunately with FTTN requiring VDSL2 with vectoring the choice is limited (still early days and manufacturers are yet to catch up) � the best option appears to be a very expensive modem/router and throw away your existing modem/router :(

  • 2016-Jun-29, 3:52 pm
    R1ch4rd

    Yeah. All I want is a modem which can do:

    - Bridge Mode
    - Broadcom Chipset
    - FTTN VDSL compatible.

    I then have a Ubiquiti ERPoE-5 doing the routing.

    Struggling to find something which can do what I want. The D-Link i have now is doing a good job, but I just want to see if I can get a higher sync rate with a better ADSL chip.

  • 2016-Jun-29, 3:52 pm
    Fast is good

    R1ch4rd writes...

    The D-Link i have now is doing a good job, but I just want to see if I can get a higher sync rate with a better ADSL chip

    I doubt it will make much difference � but would be interesting to try I agree. The well respected (and expensive) ASUS AC68U uses the same chipset as your device � and they are renowned for good performance (I've used an ASUS 66 myself).

    It is just too early for the relatively inexpensive modem/routers to have support for FTTN as yet � mainly the expensive devices have support for FTTN at this stage. Those where profit margins are lower aren't going to retool for a new production until there is an established user base.

  • 2016-Jun-29, 4:39 pm
    thenk

    Duideka writes...

    He bought a apartment that didn't come with a phone line and had to struggle with Telstra for several months to get them to do anything about it, until you get the phone line you can't deal with NBNco.

    Technically his apartment came with a phone line, just that the lead-in from the pit was only a 5 pair to begin with. I believe there is now a 5 pair, 10 pair and 30 pair all running in the same conduit to the MDF now!

    Whoever did the comms design & install (or lack thereof) on the apartment building should be held responsible as the communications alliance and telstra guidelines state you need a ratio of 1.6 pairs to dwellings to be pulled to any MDF. If that had have been done to begin with, it would have been fine.

    Coupled with the fact you can't authorize that work to be done as a tenant and it has to go through the strata corporation and be paid by someone (techs don't work for free), it's amazing it even got done. I think NBN paid for it for free just to get this site off their books; as there was probably another 10+ tenants screaming at them. :)

  • 2016-Jun-29, 4:39 pm
    limmey

    6CAN-08-20
    Finally got connected at the 4th appointment.
    450 m from the node on foot but suspect the line is much longer.

    Upstream Downstream
    Current Rate (Kbps) 6400 28000
    Max Rate (Kbps) 20713 54550
    SNR Margin (dB) 18.3 19.3
    Line Attenuation (dB) 40 18.2

    Okla speedtest
    Ping 8 ms
    Download 20.85 Mbps
    Upload 4.74

    Can't wait to see how it performs during peak hours.
    I am with iinet.

    edit 25/5 plan

  • 2016-Jul-4, 6:50 pm
    alan0401

    and?

  • 2016-Jul-4, 6:50 pm
    Automatia

    TPG always seemed dodgy to me, I'm on 6CAN-05 and i'm with internode, they told me that its not available in my area yet.

    keep me updated on your experience with TPG please?

  • 2016-Jul-5, 12:14 am
    Bwad

    Can anyone tell me where 6CAN-06-11 would be physically located?

  • 2016-Jul-5, 12:14 am
    JRivers

    I'm supposed to be activated today between 1PM and 5PM, fingers crossed. I'll let you all know how I go. I'm on 6CAN-05 and I just signed up with TPG.

  • 2016-Jul-5, 12:35 pm
    JRivers

    Automatia writes...

    TPG always seemed dodgy to me, I'm on 6CAN-05 and i'm with internode, they told me that its not available in my area yet.

    Either they told you wrong or your particular node isn't RFS and mine is. I'm on 6CAN-05-04 and I've just been connected to TPG.

    Finally got connected. Nobody from NBN knocked on my door or contacted me. I had to find out the hard way that I was switched over when my ADSL2+ stopped working.

    Here's a speedtest. Not too bad speed, I was hoping to hit what I had paid for though (100/40)

  • 2016-Jul-5, 12:35 pm
    thenk

    Haven't seen a single person on FTTN WA getting 100/40. Are there many?

  • 2016-Jul-5, 2:04 pm
    leok

    thenk writes...

    Haven't seen a single person on FTTN WA getting 100/40. Are there many?

    I'm on 100/40 with TPG and no issues.

  • 2016-Jul-5, 2:04 pm
    sanchez11

    Hi all, i would like to ask, by looking at the modem stats or connection stats, is there a way to see the maximum potential speed i can achieve in my place? i am 1km from pillar and getting 23mb/s on a 25/5 fttn plan with iinet. i would like to know what is the maximum speed i can achieve if i upgrade to 100/25 plan.

  • leok

    sanchez11 writes...

    Hi all, i would like to ask, by looking at the modem stats or connection stats, is there a way to see the maximum potential speed i can achieve in my place? i am 1km from pillar and getting 23mb/s on a 25/5 fttn plan with iinet. i would like to know what is the maximum speed i can achieve if i upgrade to 100/25 plan.

    Depends on your modem. Some will show you the Line attainable rate, which I think represents the maximum sync rate your line is capable of.

  • sanchez11

    leok writes...

    Depends on your modem

    i bit the bullet and got myself a D-link taipan, after realising my 1 year old billion "so-called fibre ready" modem can't be use for VDSL. I will try to get some figures tonight and raise the question again. Thanks again.

  • 2016-Jul-6, 12:14 am
    Automatia

    JRivers writes...

    Either they told you wrong or your particular node isn't RFS and mine is. I'm on 6CAN-05-04 and I've just been connected to TPG.

    I've just received an email from NBN.co saying its available, and TPG have done a mail drop as well.

    Going to talk to internode about it, I've been with them for a long time but their plans leave me wanting.

    $109.99 for 1000GB and 100/40, whereas TPG is unlimited for $99.99 and 100mbps.

  • 2016-Jul-6, 12:14 am
    Duideka

    leok writes...

    I'm on 100/40 with TPG and no issues.

    +1

    Line standard VDSL2

    Channel type

    Interleaved

    Downstream line rate (kbit/s) 107735

    Upstream line rate (kbit/s) 44199

    http://www.speedtest.net/result/5456135443.png

  • 2016-Jul-6, 12:32 pm
    Moredhel

    I applied with a NuSkope on Monday 27th June and the connection was activated a week later on 4th June.
    Unfortunately there was a service fault and it didn't work immediately.

    A tech came out today and "reset the node", internet is now working at 86/32, approx 400m from node.

  • 2016-Jul-6, 12:32 pm
    alig262
    this post was edited

    Hey guys
    I justed wanted to post my nbn situation. Might help someone.

    I got nbn connected with iiNet on 23 June. I live in Beckenham btw. It was a horrible experience. They were doing upgrades to the bandwidth because they don't have enough capacity. Thus the speeds were terrible. my adsl was faster. I tried 4 different modems and only dlink ac750 connected after the a replacement modem and firmware upgrade, but it's such a bad modem I didn't wana use it and returned it. And I didn't wana buy the iiNet standard modem. So we didn't have internet for a while. After many calls to iiNet I called them and told them I am not paying them a dime and to cancel my service. They agreed and canceled my services.

    I signed up with tpg on 29 June. On 1 July (Friday) they debited there advance payment. On 5 July I got the modem (Tuesday) and apparently got connected too them even though The email they sent that day said I would get connected 2 days from now. My speeds are steady with Ethernet at 80Mbps down and 30 Up. The modem they supplied is excellent it got connected within 5 mins hasel free. I find the WiFi range is exceptionally good and speeds on wifi are ok. I get 40Mbps down and 30 up.

    Personally so far my experience with tpg is excellent. A+ from me.

    BTW can someone help me with figuring out where is the node is in Beckenham. I wana know the distance from. My place.

  • 2016-Jul-6, 12:41 pm
    Duideka

    alig262 writes...

    I got nbn connected with iiNet on 23 June. I live in Beckenham btw. It was a horrible experience.

    Personally so far my experience with tpg is excellent. A+ from me.

    What a strange world we live in where both companies are owned by the same parent company, and iiNet is supposed to be the premium option.

  • 2016-Jul-6, 12:41 pm
    eatoff

    Moredhel writes...

    I applied with a NuSkope on Monday 27th June and the connection was activated a week later on 4th June.
    Unfortunately there was a service fault and it didn't work immediately.

    A tech came out today and "reset the node", internet is now working at 86/32, approx 400m from node

    Hi mate, I have been looking at NuSkope as an option (am in Doubleview), what were the pings like on your speed test? And did speed test think you were in Perth or east coast?

    I'm only asking because I was told all NuSkope traffic was routed via east coast (Sydney or Melbourne, can't remember which)

  • 2016-Jul-6, 12:46 pm
    punk-ee

    thenk writes...

    Haven't seen a single person on FTTN WA getting 100/40. Are there many?

    I'm on 100/40 with Telstra, ~450m from the node.

    Maximum Line rate
    41.99 Mbps 110 Mbps

    Line Rate
    39.99 Mbps 108.24 Mbps

    Speedtest: http://www.speedtest.net/my-result/5284908424

  • 2016-Jul-6, 12:46 pm
    alig262

    How do you guys check the distance from the node?

  • 2016-Jul-6, 12:53 pm
    alan0401

    alig262 writes...

    How do you guys check the distance from the node?

    you can either find it on exchange2me, or calculate from the line attenuation

  • 2016-Jul-6, 12:53 pm
    alig262

    Just found the node. I must be like 50 meters away and I am getting 80 download. Should I just accept it? Shouldn't I be getting like 90?

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