Thứ Tư, 5 tháng 10, 2016

NBN - Pakenham VIC part 2

  • 2016-Jun-9, 5:25 am
    Marcmarcdv

    I did an speed test last night and only got 2mps. An other night I've been getting 13mps? Why is that ?

  • 2016-Jun-9, 5:25 am
    Sponks
    O.P.

    racka writes...

    Alright, up and running. Syncing at 67Mb/s down and about 30Mb up. Speed test has me at around 61/31 so I'm OK with that.

    What sort of distance are you from the node racka? With that speed I would have thought around 500-600m

  • 2016-Jun-9, 7:00 am
    AdmFlg

    The sync speeds on my modem (Telstra Gateway Max) have not changed since install

    22.60 up
    54.99 down

    This has been constant but my speed test results change daily � just did another and got

    6ms

    18.83 up
    47.62 down

  • 2016-Jun-9, 7:00 am
    racka

    Sponks writes...

    What sort of distance are you from the node racka? With that speed I would have thought around 500-600m

    Google maps tells me the most direct route is about 450m. If the cables don't go direct then yeah, could be 600m or so.

    On the upside, I did a speed test at 5am this morning and got the exact same speed I was getting in the middle of peak time last night. So at least I know I'm running flat out.

  • 2016-Jun-9, 7:10 am
    Chris

    Jacco writes...

    Had an existing phone and adsl service before it was cut over.

    That's strange then, I'd wondered if you'd cancelled your phone line prior and that's why they're trying to charge you. As others have said I would refuse to pay it, unless someone more knowledgeable can explain.

    racka writes...

    If the cables don't go direct then yeah, could be 600m or so.

    Lodge a query on dial before you dig, gives you exact run of the cables and is practically instant. I was very impressed.

    Speaking of which I assume cable length is calculated to the pillar then to the node. The node is probably 10m from us, but the pillar is about 120m further away. I assume cable length would be 130m? I know it probably won't matter much to our speeds being so close, it's more for my interest.

    If that's the case the cable runs under the node back to the pillar and then back to the node? Would have thought it would make more sense to place the node next to the pillar?

  • 2016-Jun-9, 7:10 am
    racka

    Chris writes...

    Lodge a query on dial before you dig, gives you exact run of the cables and is practically instant.

    I tried that must must have lodged the wrong query cos I got gas, power and water main locations, but nothing about phone lines.

  • JC46

    I did buddy
    And no one else is on the list

  • Aderm

    Chris writes...

    Lodge a query on dial before you dig, gives you exact run of the cables and is practically instant. I was very impressed.

    Did you ask for copper cables specifically?

  • 2016-Jun-9, 9:28 am
    Chris

    Hmmmm. I got details for water, gas, elec, telecoms, nbn, etc.

    The telecommunications report from Telstra shows the copper and where the closest pillar is (though this is because it is so close). Maybe increase the size of the area you are querying? My query partially covered both neighbours and out into the street.

    Aderm writes...

    Did you ask for copper cables specifically?

    No

  • 2016-Jun-9, 9:28 am
    Aderm

    You're not wrong about it being almost instantaneous. Just did my query and got all the information I needed, I now know exactly where the copper runs.

  • 2016-Jun-9, 9:32 am
    racka

    Is that via the iphone app?

  • 2016-Jun-9, 9:32 am
    Chris

    Did mine via the website http://www.1100.com.au/

  • 2016-Jun-9, 9:36 am
    Aderm

    Yeah same

  • 2016-Jun-9, 9:36 am
    zandY

    Nbn tech here now plugged in the tracer and cruised back around to the pillar. Fingers tossed he finds the issue fixes it up and I'm finally online in a few short minutes. I'm already over tethering for 3 days and telstra 4g has been pretty slow around here lately only 20mbps lol

  • 2016-Jun-9, 9:38 am
    Aderm

    zandY writes...

    telstra 4g has been pretty slow around here lately only 20mbps

    Only.. Haha

  • 2016-Jun-9, 9:38 am
    racka

    Alright area size does make the difference. According to the NBN cable paths, it runs direct and is about 400-450m

  • Bogabbagabba

    youch, just did a enquiry for myself and most definitely not a direct line, <200 meters from node now looks about 500. bummer.

  • zandY

    Sweet I'm up and running the first tech jumpered it to the wrong spot. Should have been 10 but was connected upto 110 the krone block is in a completely different location so wasn't as if he made a small mistake and got it one place over by mistake. This second tech that came out didn't really have a lot of great things to say about the guys doing the cutovers and the amount of mistakes they're making.

    Sync 28000 down 6400 up. Max is showing as 75 down 41up currently

    http://www.speedtest.net/my-result/a/1988130054

  • 2016-Jun-9, 10:10 am
    Hugo Rune

    zandY writes...

    This second tech that came out didn't really have a lot of great things to say about the guys doing the cutovers and the amount of mistakes they're making.

    Hmm, that's a bit annoying, given this sort of thing can cause people's services to go down you'd think they would make sure they were accurate and confirm if they weren't sure. Wonder if it's a systematic issue.

    I'm still hearing to hear what my cutover date will be... 4 business days and no update on the ticket, I imagine I'm in some kind of queue.

  • 2016-Jun-9, 10:10 am
    WarZone

    racka writes...

    Alright, up and running. Syncing at 67Mb/s down and about 30Mb up. Speed test has me at around 61/31 so I'm OK with that.

    You won't be OK with that in 10-15 years. But I guess you're following Liberal's rubbish of 25mbps is enough for everyone at the moment. I feel sorry for those of you with "Sync" speeds.

  • 2016-Jun-9, 1:28 pm
    zandY

    Attainable rate doesn't seem to show the whole picture of what the potential is. Seems if you get your RSP to do a full port test through the nbn portal it can report a true max rate. Seems anything below a 100mbps plan won't give you a true picture.

    I was on a 25mbps port and it shows 74mbps but now that I've been switched to a 100mbps port it shows 92mbps. Unsure if 50mbps port would show me 74 or 92 or something in between.

  • 2016-Jun-9, 1:28 pm
    Phil Britt

    very_itchy writes...

    Phil, vectoring IS turned on by default for all NBN nodes.

    Happy to be corrected. In the earlier days of discussions with nbn we were told it wasn't.

    I've checked again, and it would seem it is now, and to use their wording "vectoring is enabled during co-existence however is not fully powered to use the entire VDSL spectrum until post co-existence."

  • 2016-Jun-9, 2:02 pm
    johnnytty

    Just got my reply from dial before you dig, I'm 170m from the node. Will the amount of cable joining pits have an adverse effect on the speed, I have 5 between myself and the node.

  • 2016-Jun-9, 2:02 pm
    Demondied

    From what ive heard joints do impact speed!

  • 2016-Jun-9, 2:28 pm
    Aderm

    Demondied writes...

    From what ive heard joints do impact speed!

    Oh great I've got like 10 between me and the node, and I'm 325m away. It got activated today, looking forward to going home to see how I fare.

  • 2016-Jun-9, 2:28 pm
    johnnytty

    Let us know how it goes. Been 170 from the node I want the full 100/40. I'm waiting a couple of months from RFS so they can iron out any issues.

  • 2016-Jun-9, 2:40 pm
    incawgneeto

    I came from 116Mbps cable all day to 8Mbps ADSL1 with uploads that are as quick as yelling into a yoghurt cup, so anything above about 30 down and 10 or more up would be fantastic.

  • 2016-Jun-9, 2:40 pm
    zandY

    Just in case anyone ever doubts that internal wiring causes issues I moved my modem just now. Was setup at the very first point to keep nbn tech happy so they couldn't blame internal wiring etc when they came out to fix me fault. I have 4 other points in the house and where I want the modem to go happens to be the last one in the series so it adds easily another 35m of internal wiring into the picture and by moving that there I lost around 15mbps went from 92 to 77.

    I know #firstworldproblems ONLY having 77 now and I expected it would drop but maybe not by that much. I do have a suspicion one of the other points is a bit sketchy so that wont help. Looks like an internal rewire might be in order and while I'm at it tap phone cabling so I feed it back into the VoIP ATA.

  • 2016-Jun-9, 2:49 pm
    johnnytty

    Could that be from the echo of the other phone points being a dead end? This first point wouldn't have that issue. I'm looking at placing my modem at the second phone point but I'll get a new cable run so there are no dead ends in the line.

  • 2016-Jun-9, 2:49 pm
    AdmFlg

    Once again my speed is crap at night

    Tested during the day and got 47Mbps down and 24Mbps up

    Just got home and I am getting 14Mbps down and 19Mbps up

  • 2016-Jun-9, 3:01 pm
    Marcmarcdv

    How fair away are your from the node?

  • 2016-Jun-9, 3:01 pm
    Aderm

    Just ran my speedtest.

    TPG 100/40 325M Distance

    http://www.speedtest.net/my-result/5390136034

    Test was ran at 5:30pm

    Modem stats
    Line standard VDSL2
    Channel type Interleaved
    Downstream line rate (kbit/s) 107735
    Upstream line rate (kbit/s) 44199
    Downstream SNR (dB) 8.7
    Upstream SNR (dB) 10.2
    Downstream line attenuation (dB) 11.1
    Upstream line attenuation (dB) 4.7
    Downstream output power (dBmV) 14.3
    Upstream output power (dBmV) 6.8
    Downstream CRC 0
    Upstream CRC 0
    Downstream FEC 119
    Upstream FEC 3

    Needless to say I'm happy with the results.

  • 2016-Jun-9, 3:21 pm
    AdmFlg

    About 700 metres

  • 2016-Jun-9, 3:21 pm
    Marcmarcdv

    Who are you with?

  • 2016-Jun-9, 5:16 pm
    very_itchy

    Demondied writes...

    From what ive heard joints do impact speed!

    Every joint creates an impedance mismatch on the line which is measurable but as long as each half of the twisted pair is returned back against its matching conductor and the twist rate in the cable is returned back to what it is inside the cable bundle then the mismatch is minimised. The problem of course is that every few days now a tech may come around and pull the cable pairs apart to do another NBN install and possibly leave the the conductors spread apart then go on to the next job.
    It would ideally be worth the effort after the 18 month coexistence period has ended for techs to revisit all the lines and clearly label everything and check that the joints are optimised in their position plus check the seals. Once every home and business has a single copper FTTN connection there really isn't any need to touch those cables ever again (until a future FTTP deployment happens).

  • 2016-Jun-9, 5:16 pm
    olryanlo

    could someone please comment on these stats. line attenuation etc

    DSL Uptime
    4hours 47min 27sec
    DSL Type
    VDSL2
    DSL Mode
    Fast
    Maximum Line rate
    11.36 Mbps 34.01 Mbps
    Line Rate
    11.36 Mbps 32.17 Mbps
    Data Transferred
    475.18 MBytes 3746.31 MBytes
    Output Power
    13.4 dBm 9.2 dBm
    Line Attenuation
    8.6, 49.0, 60.6,N/A,N/A dB 20.1, 54.0, 77.5 dB
    Noise Margin
    6.5 dB 6.8 dB

  • 2016-Jun-9, 5:38 pm
    very_itchy

    olryanlo writes...

    could someone please comment on these stats. line attenuation etc
    Maximum Line rate
    11.36 Mbps 34.01 Mbps

    Line Attenuation
    8.6, 49.0, 60.6,N/A,N/A dB 20.1, 54.0, 77.5 dB

    Looks like a line that is 800+ metres from the node (unless you have absolutely terrible internal house wiring).

  • 2016-Jun-9, 5:38 pm
    olryanlo

    ok thanks for that.

  • 2016-Jun-9, 5:53 pm
    AdmFlg

    Telstra on a 100/40 plan

  • 2016-Jun-9, 5:53 pm
    Benjamin Dobell

    Hmm, my VDSL is down (no line sync). It's 4:30 AM so I don't expect many people to notice. But could you guys do me favour when you get a chance and check your routers connection up time? I'm curious as whether it's just me or others were effected.

  • 2016-Jun-11, 2:55 pm
    SLE355

    If your seeding lots of torrents, you need to keep an eye on things. I uploaded over 40gig the other day.

  • 2016-Jun-11, 2:55 pm
    AdmFlg

    I am up off Pakenham Road and am down too...have been since before 12pm

  • 2016-Jun-11, 2:58 pm
    SLE355

    Back up and going here.

  • 2016-Jun-11, 2:58 pm
    AdmFlg

    Mine came back up just after I posted that it was down....and Telstra have applied my speed boost so I am now getting 98Mbps down and 37Mbps up!!! 11MB/s downloads on torrents! :)

  • 2016-Jun-11, 4:35 pm
    Marcmarcdv

    How long did they take to add your speed boost ?

  • 2016-Jun-11, 4:35 pm
    addlim

    Thank you to everyone who replied to help me with my issue.

    Finally got the problem solved (hopefully). After another call to Telstra, passed on to 2 people, I was informed that my order did not go through because the people manning the 24x7 chat service is not familiar with NBN. Any order they take needs to be forwarded to a specific NBN team in Telstra, who was supposed to call me to confirm the order...which, of course, did not happen. Of course, what the previous Telstra rep said about FTTN not being able to connect at higher speeds is all rubbish.

    Anyway, I am supposed to receive a new modem next Wednesday and get connected on the 24th of this month. Fingers crossed that there are no messed-up wires for my connection.

  • 2016-Jun-11, 5:09 pm
    AdmFlg

    Spoke to them last night and I noticed it was applied this morning...probably happened over night

    When I signed up, I specifically asked for the 100/40 plan but was given the 50/25 plan for some reason

    Congestion is still horrible � an hour ago I was getting 95Mbps down, now I am getting 14 down and 37 up!!

  • 2016-Jun-11, 5:09 pm
    very_itchy

    AdmFlg writes...

    Congestion is still horrible � an hour ago I was getting 95Mbps down, now I am getting 14 down and 37 up!!

    Wow, and it's still early days for the NBN Pakenham service. There are going to be some seriously peeved customers in Pakenham if NBNCo don't upgrade the 1Gbps node backhaul links to 10G. It's utterly mind boggling that some fool at NBNCo would ever think that 1Gbps fibre uplinks would be sufficient for the nodes.
    Wait a couple months and if NBNCo haven't changed anything then with most customer migrated to NBN the peak time speeds will drop to only a few Mbps if you're lucky.

  • zandY

    AdmFlg who are you with? Telstra? Im sure I saw somewhere Telstra has capacity issues to Cranbourne due to be fixed in a week or so?

    I highly doubt any nodes would be having issues with capacity to the POI yet it's way too early to have thatsny people on it yet. I might do a letter drop to my neighbours telling them how bad *wink* nbn is in the area and to avoid it lol

  • treva23

    hey mate, out of interest how much are you paying monthly after the speed boost?

  • 2016-Jun-11, 5:44 pm
    rjchau

    SLE355 writes...

    If your seeding lots of torrents, you need to keep an eye on things. I uploaded over 40gig the other day.

    Yeah � somewhat to my horror, in the 24 hours I've had the NBN now, I've chewed through about 63 gigabytes.

    At this rate, I'll be looking to migrate to SkyMesh as soon as they get capacity on Cranbourne and schedule most downloads to happen overnight..

  • 2016-Jun-11, 5:44 pm
    JayXCIII

    AdmFlg writes...

    Congestion is still horrible � an hour ago I was getting 95Mbps down, now I am getting 14 down and 37 up!!

    And this is the reason why I paid teh contract termination fee to leave telstra and will never sign a 24 month contract on the nbn.

    zandY writes...

    AdmFlg who are you with? Telstra? Im sure I saw somewhere Telstra has capacity issues to Cranbourne due to be fixed in a week or so?

    Probably will be fixed in a week or so, but due to the amount of people they have sucked into more contracts, as more and more people are connected its just going to keep going back to the same state as they won't plan ahead.

  • Hugo Rune

    rjchau writes...

    Yeah � somewhat to my horror, in the 24 hours I've had the NBN now, I've chewed through about 63 gigabytes.

    I'll remember to rate limit when mine comes online :)

  • rjchau

    Hugo Rune writes...

    I'll remember to rate limit when mine comes online :)

    I highly recommend that. :)

  • 2016-Jun-11, 6:39 pm
    snitzel

    On the topic of uploads does Telstra count uploads towards data?

    Getting close to my appointment now in a week or so ;)

    I'll post some stats after its connected ( less then 100m from node)

  • 2016-Jun-11, 6:39 pm
    SLE355

    snitzel writes...

    On the topic of uploads does Telstra count uploads towards data?

    Yes.

  • 2016-Jun-11, 6:56 pm
    SLE355

    JayXCIII writes...

    And this is the reason why I paid teh contract termination fee to leave telstra and will never sign a 24 month contract on the nbn.

    So what are the options then? Go to another provider and have the exact same issue? Go back to ADSL and pay more for slow speeds all the time, rather than just peak times?

  • 2016-Jun-11, 6:56 pm
    AdmFlg

    i am paying $15 a month for the speed boost on Telstra

  • 2016-Jun-11, 7:45 pm
    very_itchy

    snitzel writes...

    On the topic of uploads does Telstra count uploads towards data?

    Residential plans: Yes
    Business plans: No

  • 2016-Jun-11, 7:45 pm
    JayXCIII

    SLE355 writes...

    So what are the options then? Go to another provider and have the exact same issue? Go back to ADSL and pay more for slow speeds all the time, rather than just peak times?

    Or go to a provider that does not suffer from congestion, and more than likely be paying $10-$20 less than at telstra.

    I use Aussie Broadband at the moment and have yet to suffer any congestion, Ausbbs and skymesh are 2 other companies that are apparantly good with buying cvc to prevent congestion but not sure if they offer nbn in Pakenham yet.
    With the nbn it has opened up the field to so much competition, where 6 months ago we had the option of telstra and no one else for adsl, we now have the option of so many more providers, this is probably the reason why telstra actually gave things to customers for free without them asking, as it was a ploy to keep them as customers.

  • 2016-Jun-15, 7:33 pm
    Chris

    I got the SMS about 4 hours after my line was swapped.

    ADSL dropped about 8:20am, VDSL up about 8:30am, SMS received about 12:30.

  • 2016-Jun-15, 7:33 pm
    womble89

    Are you guys unplugging your modems on the anticipated day of connection, then reconnecting with the VDSL (or new modem) once NBN is connected? Or is the need to do that a bit of a myth?

    I'll need to reconfigure my fritz box with the VDSL settings, is it ok to wait till I get home to do that and leave adsl on for the day?

  • 2016-Jun-15, 7:35 pm
    incawgneeto

    i turned my modem off when the ADSL dropped � plugged the NBN one in on a hunch as i wasn't given a date or SMS of an appointment prior.

    Speed is great during normal hours but right now, i'm crawwwwwwling through the peak. Gone from 95Mbps to about 20 on wired, about 4 on wifi! Thanks govco.

  • 2016-Jun-15, 7:35 pm
    Jacco
    this post was edited

    Chris writes...

    So I'm connected to the NBN this morning and after a few hiccups I'm updated to 100/40 but my sync speed is lucky to hit 65/20. So I call AussieBB support who tell me the line run to the node is 800m??!!!???

    So I can only assume they've connected me to a different node. Who comes up with these complete brain farts of inefficiency!

    Is there any way I can get these morons to connect me to the node that's across the street?

    You may have a node near you but it is probably on the boundary of another cabling Distribution Area for which your copper is not serviced. My node is 200m away but cable length is 750m, if they were to simply be able to move it on a different path it would solve my ability to get 100/40.

    As far as getting them to move you, I highly doubt it but if you manage it be sure to share how it happened so the rest of us can attempt to do the same.

    Unfortunately this is the landscape of FTTN we now have to live with, you just get lucky if the cable path to the node is as close as it looks.

  • 2016-Jun-15, 7:39 pm
    Jacco

    incawgneeto writes...

    Gone from 95Mbps to about 20

    What RSP are you with?

  • 2016-Jun-15, 7:39 pm
    Chris

    I got the cable plans for the copper from dial before you dig. It shows the connection from my place to a junction point across the road, right on the node.. The pillar is also shown on the same map, being just down the road. So have no idea how I'm in a different distribution area or how my length is so long.

    edit; Now unless there's been a mistake, everyone in my street and beyond should be connected at the same sort of distances, so who is being serviced by the node right next to me?

  • SLE355

    Speeds are rubbish tonight.

    http://www.speedtest.net/my-result/5405295904

  • womble89

    SLE355 writes...

    Speeds are rubbish tonight.

    http://www.speedtest.net/my-result/5405295904

    Flap that! That's worse than many people got with ADSL! Raise this with Telstra.

  • 2016-Jun-15, 7:47 pm
    Chris

    ^ wow, can't wait for that... :\

  • 2016-Jun-15, 7:47 pm
    zandY

    SLE355 writes...

    Speeds are rubbish tonight

    You can thank telstra for underprovisioning to Cranbourne POI but think it's due to be fixed real soon. Smashing out a full speed maxing out my 70mbps here on aussie. Haven't had an issue with peak yet

  • SLE355

    Chris writes...

    wow, can't wait for that... :\

    Haha! I'll wait to see if it's a trend or a one off.

  • zandY

    Sadly from other reports think it's a trend

  • 2016-Jun-15, 8:01 pm
    Jacco
    this post was edited

    Chris writes...

    so who is being serviced by the node right next to me?

    Not sure, sorry. I know the Node I "should" be connected to also but I still have a feeling I may not be... unless RSP's are able to see what Node cabinet we are connected to we will never know to look in to it further.

    When on ADSL we were connected to a Pillar & CMUX/RIM cabinet which was servicing 2x DA's for which we were the one further away from the adjacent DA which had the pillar & Cabinet. Now with NBN, there was a Node cabinet installed in our DA for what looks like the logical path where the cabling 'should' have been running to the primary Pillar up the road. So am I connected to the closer Node, or did NBN connect me to the Node where my old ADSL cabinet was? who knows... I would really love to find this info out as it would answer a very basic question to see how far I actually am in line distance.

    SLE355 writes...

    Speeds are rubbish tonight.

    All fine here, and this is maxing my line stats.

    http://www.speedtest.net/result/5405271274.png

  • 2016-Jun-15, 8:01 pm
    Chris

    Jacco writes...

    Not sure, sorry. I know the Node I "should" be connected to also but I still have a feeling I may not be... unless RSP's are able to see what Node cabinet we are connected to we will never know to look in to it further.

    Yeah I asked if they could provide me with the ID of the node cabinet I'm connected to but no cigar. The closest pillar is at the entrance to the estate, about 100m further away. It's the only pillar I've seen around, though I can't say I've been looking much as the DBYD maps shows my connection linked to that pillar.

    You might be onto something, our ADSL was on a RIM which was a fair way away at the bottom of the estate (most likely 800m...). So the price of years of substandard ADSL is substandard NBN. Wow thanks again Telstra!

    Sorry I'm just still pissed off. Whilst it's great to have 40/15 (last few speed tests) this will most likely be the best we'll get whilst in this house and yet again we've been dudded.

  • 2016-Jun-15, 8:08 pm
    Jacco

    Chris writes...

    Sorry I'm just still pissed off. Whilst it's great to have 40/15 (last few speed tests) this will most likely be the best we'll get whilst in this house and yet again we've been dudded.

    Had the same feeling as you when I was connected too, I'm still quite annoyed considering at the fact in our estate Node cabinets are grouped so close together you would think you should get 100/40 no issue at all. In reality, if you think the logical path to the Node makes sense it doesn't and probably runs around the corner the opposite direction and back again. So while half of your close neighbours will get better speeds, the majority will be the same if not worse off.

    It's just bewildering that FTTP was scrapped for FTTN. Unfortunately thanks to the narrow minded govt promising they could get it done in half the time and cost of Labor (and as reports are now showing is going to cost the same as FTTP and take the same time anyway) we are still stuck with the same restrictions of copper. We have been dudded to a second rate NBN.

  • 2016-Jun-15, 8:08 pm
    DJ-Studd

    zandY writes...

    Smashing out a full speed maxing out my 70mbps here on aussie. Haven't had an issue with peak yet

    Exactly.
    I'm having trouble comprehending why people would still sign with Telstra under the current conditions.

  • 2016-Jun-15, 8:09 pm
    JayXCIII

    zandY writes...

    You can thank telstra for underprovisioning to Cranbourne POI but think it's due to be fixed real soon. Smashing out a full speed maxing out my 70mbps here on aussie. Haven't had an issue with peak yet

    Good old telstra never fails to fail.
    Same here, maxing out my line at Aussie.
    http://www.speedtest.net/my-result/5405381772

  • 2016-Jun-15, 8:09 pm
    incawgneeto

    I'm with dodo

    It was really quick all through peak last night � not so tonight!

  • 2016-Jun-15, 8:10 pm
    Jacco

    DJ-Studd writes...

    Exactly.
    I'm having trouble comprehending why people would still sign with Telstra under the current conditions.

    I have been trying in vain to tell my neighbours to stay away from Telstra on NBN and not lock themselves in to 2 year contracts..... some are already regretting it staying with them.

  • 2016-Jun-15, 8:10 pm
    BottledWater

    Doing ok with Internode as well. Speeds still great during peak.
    http://www.speedtest.net/my-result/a/2001433131
    Just took this speedtest while watching a youtube video.

  • 2016-Jun-16, 2:13 pm
    treva23

    Hi all, just wondering if anyone is using the netcomm modem AussieBB Supplied for $80
    Im unable to get near 100/40 speeds on wireless with this thing yet plugged into the ethernet straight into the modem i have no trouble getting those speeds. I also find the range is really weak.
    IS anyone else having issues with the Modem?
    What Modems are everyone else using?
    I called Aussie BB tech support and they said due to this device being entry level its expected the wifi might not be the best.

  • 2016-Jun-16, 2:13 pm
    snitzel

    Ok just got on now

    Speed test. Ping 7. 45.9 and 17.3 up on the 50/20 plan,

    How can I get the modem stats?

  • Chris

    Yup I'm using the NF10W not experiencing issues with wifi, in fact it's more stable than the multi-aerial Billion 7800N I was previously using. The modem itself is apparently getting the most that it can, so seems okay for an entry level device.

    snitzel writes...

    How can I get the modem stats?

    You'll have to log into the web interface Put the modem/routers IP address into a web browser. If you're not sure what the IP is, get a command prompt up and type "ipconfig /all" (without quotes). It will be the IP listed next to the default gateway entry.

  • Sponks
    O.P.

    treva23 writes...

    Im unable to get near 100/40 speeds on wireless with this thing

    Are you connecting on wireless n or g? This could be your problem if on G.

  • 2016-Jun-16, 2:39 pm
    Marcmarcdv

    Can someone please tell why I'm only get 30mps download and 10 mps upload when I'm on 100/40 plan and only 400 meters away from the node?

  • 2016-Jun-16, 2:39 pm
    snitzel

    The actual cable length might be a lot higher

  • 2016-Jun-16, 3:00 pm
    zandY

    Are you sure your actually on 100? What's your sync speed?

  • 2016-Jun-16, 3:00 pm
    snitzel

    Ok it says max line speed is 135 down and 55 up in the modem router settings

  • 2016-Jun-16, 3:01 pm
    Marcmarcdv

    Telstra told me I'm on 100/40. How would I find the other one? Sync speed?

  • 2016-Jun-16, 3:01 pm
    racka

    treva23 writes...

    IS anyone else having issues with the Modem

    Yep. The wifi on that thing is abysmal. Don't expect good things from it.

  • 2016-Jun-16, 3:08 pm
    addlim

    @ Marcmarc
    The line attenuation reading from your modem will give a clearer indication of distance/line condition that will determine the types of speeds you can expect to get. You are not always connected to the closest node to your house. If you are using Telstra Gateway Max, you can obtain the readings for sync speed and other information from http://10.0.0.138 under the Advanced tab.

  • 2016-Jun-16, 3:08 pm
    treva23

    how can i tell?
    do you mean the router or the device im connecting to.

  • 2016-Jun-16, 3:12 pm
    Jacco

    First signs tonight Internode are starting to suffer CVC contention. I'm getting 24mbps tonight, hopefully this wont get worse before they buy in more capacity.

  • 2016-Jun-16, 3:12 pm
    Chris

    I'm getting 40/18, which is consistent with last night. Was getting 60/20 all day up until now. That's on AussieBB who have stated there's plenty of bandwidth available, so maybe the issue is further up the line (so to speak)... :P

  • 2016-Jun-16, 3:14 pm
    Jacco

    Chris writes...

    plenty of bandwidth available

    I'm going to give it the next 4-6 weeks and see where things start getting to when more and more people are connected and see if history from other areas repeats here also. Difference will be those RSPs who can and will buy in more CVC capacity to keep ahead and not fall behind. Who ever does this well will get my business as long as it's a month by month contract.

  • 2016-Jun-16, 3:14 pm
    incawgneeto

    Speeds are much better on dodo tonight so far.. 75/25 on wired, 28/25 on distant wifi. However the ping has gone from 6 last night to 78 lol!

  • snitzel

    Speeds seem to be a bit up and down last night speed tests

    5
    15
    20

    These low speeds where around the peak times last night

    Now it is back to 48 this morning, I guess there are some things to iron out I guess. I hope this is not the case for the future.... I'm on a heritage springs node

  • Sponks
    O.P.

    snitzel writes...

    I'm on a heritage springs node

    With Telstra?

  • 2016-Jun-16, 3:32 pm
    womble89

    snitzel writes...

    I guess there are some things to iron out I guess

    Yeah, Telstra need to purchase more cvc capacity. If I were a customer if theirs getting just 5mbps I'd be on the phone to support telling them so.

  • 2016-Jun-16, 3:32 pm
    snitzel

    Yes with Telstra, I'll see how it goes tonight, if it keeps happening I will call them

  • 2016-Jun-19, 12:07 pm
    Chris

    Well that's very interesting, all communication I've had with AussieBB is basically there's nothing we can do it's out of their hands. I'm now syncing about 50/20, so not far at all from your stats.

    I assume you spoke with tech support and they lodged a fault? Would love to know why I'm being presented with brick walls but you're not.

  • 2016-Jun-19, 12:07 pm
    keeno 111

    Yeah I spoke with tech support. It was related to another silly issue we were having with a voip which was a problem on our end. After that I had a chat to them about the speed and our distance from the node. They ran a few lines tests, one ended up taking about 6 minutes and that's where they found a bridge tap.

    Dude was pretty helpful with all the lines test and things just to reassure us about the speed we were receiving.

    Have you run through any lines tests with them?

  • 2016-Jun-19, 12:36 pm
    Chris

    Nah they basically put me on hold, then came back and said distance to the node is over 800m and there's absolutely nothing they can do.

    Don't remember the tech you spoke to? Maybe some are more helpful than others...

    Could be pulling this from thin air but I believe the tech I spoke to was Dylan.

  • 2016-Jun-19, 12:36 pm
    keeno 111

    I can't really recall the persons name, but they were quite helpful.

  • incawgneeto

    the speeds have been mediocre at night time over the weekend, but usable. The ping is the ridiculous part � and just now over ethernet tested at 212!

  • womble89

    incawgneeto writes...

    just now over ethernet tested at 212!

    What are you pinging though? Something local? Internode has been rock solid for me, never dipped below my sync speed (25) and ping according to speedtest.net has always been 5-8ms

  • 2016-Jun-19, 3:33 pm
    incawgneeto

    Ping is between 6-9 outside of peak. Just using speedtest to ping whichever is the fastest server at the time.

  • 2016-Jun-19, 3:33 pm
    Chris

    Anything in the US is 200+ ping for me. Local servers are 7ish.

  • 2016-Jun-19, 8:10 pm
    incawgneeto

    Yeh this is pinging Internode, Telstra or Optus generally. It's around 9Ms before peak, then goes up to 100-200+ in peak hour, then drops back again in a few hours. Pretty ridiculous.

  • 2016-Jun-19, 8:10 pm
    jetoblaster

    Has anyone gone to the length of disconnecting extra phone points in their house and actually seen a difference in speed with FTTN? I have three phone points, pretty sure they are connected up in series, will double check this fact. Tried modem in two of the three points but made no difference in speed. Clutching at straws here but I may end up biting the bullet and getting a re-wire from the initial connection to the house direct to the modem.

    25/9 hooray NBN.

  • 2016-Jun-19, 8:34 pm
    racka

    incawgneeto writes...

    Yeh this is pinging Internode, Telstra or Optus generally. It's around 9Ms before peak, then goes up to 100-200+ in peak hour, then drops back again in a few hours. Pretty ridiculous.

    I've not had a problem with it. This was done just now from my mobile via wifi on the rubbish Netcomm that Aussie supply. Ping never seems to change from my tests.

    http://www.speedtest.net/my-result/a/2011867097

  • 2016-Jun-19, 8:34 pm
    zandY

    jetoblaster writes...

    Has anyone gone to the length of disconnecting extra phone points in their house and actually seen a difference in speed with FTTN?

    I see a big difference between the first point versus the last point (5th) in the house and the 5th being the last in the series and were I actually want my modem to be. That's a drop from 90 to 72 roughly. I know one socket in the middle is a bit sketchy thanks to a shoddy alarm installer many years ago so for me yes I'll certainly be running a single direct line to where I want the modem. I haven't tried any of the other points they're now buried behind shelving and beds.

    YMMV though I know I have one dodgy socket but if I fixed that one all my points would probably be fine with minimal drop. I'm about 380 metres from the node and internal cabling adds another good 35 metres to the point I want. A recable would probably shorten that to around 10

  • 2016-Jun-19, 9:37 pm
    racka
    this post was edited

    Anyone else in Pakky lost sync? Mine went about 15 minutes ago

    edit: I just plugged my shiny new Asus DSL-68 in...surely that hasn't buggered things up?

  • 2016-Jun-19, 9:37 pm
    zandY

    All good here 03-14 and flying along at full speed. Plug your old dirty modem back in and does it work?

  • 2016-Jun-20, 9:19 am
    racka

    Nope, no line sync at all

  • 2016-Jun-20, 9:19 am
    womble89

    Your port might have gotten locked. Apparently that can happen with a misconfigured modem/router. Call your isp.

  • 2016-Jun-20, 11:36 am
    racka

    OK. Well I've got it set to VDSL now so here's hoping it doesn't repeat after Aussie unlock it tomorrow.

  • 2016-Jun-20, 11:36 am
    SLE355

    Mine got locked. There is a thread on here about what settings to use, make sure you read it before plugging the Asus back in.

  • 2016-Jun-20, 3:30 pm
    gtnoise

    Gah just my luck, got a dodgy router from Telstra. Another one will be out in 2 � 5 business days (apparently).

    When it behaves, Speedtest tells me about 10/5MB. Not sure if that is good / bad / average for the basic service.

  • 2016-Jun-20, 3:30 pm
    JayXCIII
    this post was edited

    These are the settings I use on my DSL-AC68U, disabling SRA and Bitswap improved my speeds from 59mbps to 66mbps so it is up to you if you want to have them running or not but the default is to have them enabled.

    DSL modulatio: VDSL2
    ANNEX Mode : ANNEX B
    Dynamic Line Adjustment (DLA): Disabled (CAN BE CHANGED)
    Stability Adjustment (ADSL): Disabled
    Rx AGC GAIN Adjustment (ADSL): Disabled
    Stability Adjustment (VDSL): Disable (CAN BE CHANGED )
    Rx AGC GAIN Adjustment (VDSL): Default
    UPBO � Upstream Power Back Off (VDSL): Auto
    ESNP � Enhanced Sudden Noise Protection (ADSL): Default
    ESNP � Enhanced Sudden Noise Protection (VDSL):Default
    SRA (Seamless Rate Adaptation): Disabled (CAN BE CHANGED)
    Bitswap (ADSL):Disabled
    Bitswap (VDSL):Disabled (CAN BE CHANGED)
    VDSL Profile: 30a multimode (17a is the profile used, I just found it was slightly faster using 30a)
    G.INP (G.998.4): Enabled
    G.vector (G.993.5) : Enabled
    Non-standard G.vector (G.993.5): Disabled

    Edit:

    Please note that these settings are what gave me the best performance and may differ for you, but ive outlined what can be changed without your port being blocked, everything else must ahve the same settings ie G.Vector must be enabled.

  • 2016-Jun-22, 9:24 am
    womble89

    Marcmarcdv writes...

    I've got the Telstra gateway max? which is crap......

    In terms of NBN sync it should be ok, but I've heard the wifi is crap on them.

  • 2016-Jun-22, 9:24 am
    boydingo

    Anyone in the Worthington Estate connected yet. I've been waiting on nbn co for a location ID for a month now

  • 2016-Jun-22, 9:54 am
    womble89

    boydingo writes...

    Anyone in the Worthington Estate connected yet.

    Have a look for your address here http://www.finder.com.au/nbn-tracker/map

    Looks like some of it is already FTTP, some FTTN and some still in build.

  • 2016-Jun-22, 9:54 am
    boydingo

    Address is good to go http://m.imgur.com/VlC4Ll6 the problem is getting location ID for my address

  • 2016-Jun-22, 10:08 am
    JayXCIII

    racka writes...

    I'm almost tempted to go grab a nighthawk d7000 from officeworks to see if there's a speed difference

    Edit: I'm only 400 metres or so from the node, I wouldn't imagine distance should be a factor

    If you do, let us know how it goes, as depedning on how bridging goes I may do something similar.

    jetoblaster writes...

    I found the opposite, I got around 5mbps better speed using the Asus instead of the netcomm.

    Asus settings http://imgur.com/HFdHr4M

    Just got the netcomm from Aussiebb, line runs at an extra 4-5mbps down and 2.5mbps up faster than the Asus, which is about a 8-9% improvement for me.

  • 2016-Jun-22, 10:08 am
    snitzel

    The gateway max is not too bad
    Good nbn sync speed 55 and 25 upload

    The 5g wifi range is not too good, I'm using the 2.4 one and the range is fine for my house

  • 2016-Jun-22, 11:47 am
    firestonez

    hi
    i am suppossed to be getting NBNon thursday 23 from telstra they get gateway max etc
    no my question is this as i know zip abt any tech stuff will i have to run a long phone cable from modem to my phone which is abt 30 feet away
    or di i buy hands free put it nxt to pc
    any help is apreciated thank you

  • 2016-Jun-22, 11:47 am
    snitzel

    Buy a hands free and connect to the first phone port on the modem, the instructions tell you where.

    It's a really easy modem to set up

  • 2016-Jun-22, 12:22 pm
    firestonez

    ty will do as suggested

  • 2016-Jun-22, 12:22 pm
    SLE355

    Been good this week during peak times, not sure what was going on last week.

    http://www.speedtest.net/my-result/5422633699

  • 2016-Jun-22, 12:51 pm
    Jacco

    Internode still showing peak congestion issues, struggle to break in to low 20mbps now and falling day by day. After about 10pm things go back to normal, c'mon Node don't fail so soon!

    I may be moving to someone sooner than I expected, I'm not going to put up with less throughout than our ADSL went.

    How's everyone going with Aussie Broadband during peak?

  • 2016-Jun-22, 12:51 pm
    Hugo Rune

    Question (hope its not too off topic here)
    I've just got a new VDSL2 compatible modem (ADSL backwards compatible). The date for my FTTN connection is tomorrow morning. It's an iinet branded TG-1 broadband gateway (not the most exciting choice, but seemed straightforward). Is it feasible to leave it connected overnight in ADSL mode given the device is VDSL2 compatible, or will that lock the port?

  • 2016-Jun-22, 1:15 pm
    zandY

    If so then I think you should be fine and it will just switch over and not have issues with a locked port. I'm just guessing here that the TG-1 has all the right settings ready to just tick over and sync up with VDSL2. I'm thinking you'll need to change over some settings though as iinet is IPoE for NBN from memory and your ADSL will currently be setup for PPPOE/A

    You wont be switched over overnight I'm assuming you would have been given a time window but it will be somewhere between 8 and 5.

    Maybe worthwhile posting/searching in the iinet ISP forum or the main nbn forum hereoutside of this pakenham one. It will hopefully get more attention there.

  • 2016-Jun-22, 1:15 pm
    808State

    Would anyone know what this means

    "Additional work is still required in order to make your address ready to connect to the nbn� network.
    Contact your preferred phone or internet provider for more information."

    I've contacted both AussieBB and the NBN co no one can tell me what the extra works are.

    Im on 3BWK-01-17 ready for service was 04 Jun 2016

    Thanks in advance.

  • zandY

    Wow 01-17 says it only serves 35 premises! http://www.finder.com.au/nbn-tracker/ada/3BWK-01-17
    Do you know where the node is by any chance we don't have it on the map we're keeping. Guessing its in the area around the golf course ?

    As for your issue sounds like theres something wrong with the records about your line or something similar. Only guessing here based on one other report of this ive seen. That person struggled for weeks to get it sorted and then manager to get a contact with someone very helpful inside nbn and it was fixed within 2 days and they were then able to place an order.

  • 808State

    Just my luck zandY!
    The node is on the corner of the Hwy and Ryan road ....outside the Ryan road childcare.
    I'll keep trying with NBNco and see if I can get to the bottom of the problem.

  • 2016-Jun-22, 1:36 pm
    Sponks
    O.P.

    808State writes...

    The node is on the corner of the Hwy and Ryan road

    Map updated, thanks for the info.

    From all accounts so far AussieBB have been planning their bandwidth well and not hit any major congestion despite the many Pakenhamiens (?) signing up. Don't forget about our referee system we have going (see my sig link for the details) where participants get a free month.

  • 2016-Jun-22, 1:36 pm
    808State

    There is also 3BWK-01-18 ath the corner of Ryan road and PineHill drive (the bottom of Pinehill).

  • 2016-Jun-22, 7:44 pm
    JayXCIII

    Jacco writes...

    How's everyone going with Aussie Broadband during peak?

    Doing really well most ive ever seen was a 2mbps drop on a friday night a couple of weeks ago, but that could also just be the server at the time.

  • 2016-Jun-22, 7:44 pm
    racka

    Hugo Rune writes...

    Is it feasible to leave it connected overnight in ADSL mode given the device is VDSL2 compatible, or will that lock the port?

    zandY writes...

    If so then I think you should be fine and it will just switch over and not have issues with a locked port.

    I'd be a little careful with that. As you'd have seen earlier in this thread, I plugged my new Asus DSL-AC68 in without doing any VSDL configuration on it and it locked my port immediately. Personally, I'd not be taking the chance. YMMV though.

  • 2016-Jun-24, 9:15 pm
    Privateer

    I dunno if I should laugh or cry!

    http://www.speedtest.net/result/5428011924.png

  • 2016-Jun-24, 9:15 pm
    Schoft

    I used to have a 2nd modem as a wifi extender with ethernet, doesnt seem work anymore. Is this due to NBN or do I need to reconfigure it again

  • 2016-Jun-24, 9:45 pm
    Shan Jay

    Alright, so I took the plunge and signed up with Aussie BB tonight. The online form said I'd been sent an email confirming the details, but nothing's arrived yet. I've checked spam folders, etc.

    Should this have been sent immediately, or is it actually sent during the Aussie BB operating hours once some kind of manual confirmation has been done?

  • 2016-Jun-24, 9:45 pm
    johnnytty

    I signed up on a Saturday. Got an email on the Tuesday and confirmed connection date on the Wednesday. That was about 2 weeks ago. My connection date is this Monday.

  • 2016-Jun-24, 10:14 pm
    John Alexander

    Someone in sales will check it so you should get an email soon, but not tonight..

  • 2016-Jun-24, 10:14 pm
    Shan Jay

    John Alexander writes...

    Someone in sales will check it so you should get an email soon, but not tonight..

    OK, no probs. Thanks for the quick response.

    I wasn't sure if something had gone wrong since the final page said an email was already sent, instead of saying that one would be sent. It's probably worth rewording that to save confusion. :)

  • 2016-Jun-24, 10:20 pm
    johnnytty

    Just picked up a netgear R7000 to use with the nf10w. Fingers crossed for some decent speeds on Monday.

  • 2016-Jun-24, 10:20 pm
    Marcmarcdv

    How much you pay for the r7000? Did it give you better speed?

  • 2016-Jun-24, 10:21 pm
    incawgneeto

    is anyone having issues with downloads right now? I'm trying to download from Steam and it's getting 200KB/s even though speedtests say i'm capable of 90Mbps+. Tried several different servers, and it's not just Steam doing it. Had no issues like this up to today (Dodo).

  • 2016-Jun-24, 10:21 pm
    Privateer

    So who is with who in Pakenham and getting good speeds during peaktimes?

    Going by the amount of complaints about congestion with iinet on the FTTN network it looks like I'll be looking for a new provider. Unless iinet calls me back soon and tells me they are upgrading their inks soon.

    http://www.speedtest.net/result/5430106095.png

    Its pretty much not usuable and I'm in trouble with the missus.....Netflix/Stan enough said :)

  • 2016-Jun-25, 9:31 am
    johnnytty

    Got it from JB for 319. Haven't really noticed a speed difference on adsl2 but the 5g has better range than my previous router so I get 5g all over my house. I was going to run a new cat6 cable for the fttn as the old router struggled with signal but I don't think I'll do it now. I'll see how it goes Monday.

  • 2016-Jun-25, 9:31 am
    johnnytty

    That's shocking. The show would probably be on free to air before that buffers.

  • 2016-Jun-25, 5:46 pm
    incawgneeto
    this post was edited

    Privateer writes...

    So who is with who in Pakenham and getting good speeds during peaktimes?

    Speeds are good tonight with Dodo, according to speedtesters on various sites. However on Steam and other places, including Apple, Microsoft etc, it's capping me at about 40KB/s!! NFI what is going on tonight. But at least it looks good here, right?

    http://www.speedtest.net/result/5430304587.png

  • 2016-Jun-25, 5:46 pm
    johnnytty

    Hook up day is tomorrow. Got a time of 8am, not sure how accurate that is or is it a guide of between 8 and 2pm?

  • 2016-Jun-25, 6:33 pm
    johnnytty

    Just got switched over.
    Results are
    Attainable upstream 44199
    Attainable downstream 107735

    Now just waiting for the txt from aussie BB that my account is setup.

    I'm in 3bwk-05

  • 2016-Jun-25, 6:33 pm
    Privateer

    I'm in 3BWK-05 as well, I'm def waiting on your results :)

  • 2016-Jun-25, 6:57 pm
    Marcmarcdv

    How do u know that you are connected to that one?

  • 2016-Jun-25, 6:57 pm
    johnnytty

    Results are in.

    94 down
    37 up

    Definitely happy with the results.

    Having some issues bridging the NF10W to my R7000 but I'll keep working on it.

  • 2016-Jun-25, 7:06 pm
    zandY

    Netcomm have a guide on thier website on how to set it up to allow for bridge mode although I haven't actually looked at it in great detail but the quick skim I had it looked alright. Most routers hopefully should be able to plug straight into the wan port with zero config and away you go.

  • 2016-Jun-25, 7:06 pm
    Marcmarcdv

    How close are you to the node?

  • rjchau

    Jacco writes...

    Looks like at least Internode and iiNet have different CVC buy in.

    Based on the complaints I've been seeing about iiNet speeds, I'd have to say yes. I'm not having any congestion issues with Internode.

    Here's my result from about two minutes ago � and if 8:20pm doesn't count as peak, not much does. :) I'm on a 50/20 plan.

  • Jacco

    rjchau writes...

    I'm not having any congestion issues with Internode.

    Tonight has been fine for me so far however the last 2 days were below 10 Mbps.

  • 2016-Jun-30, 8:27 pm
    Chris

    @Jacco happy enough with AussieBB, slow down during peak is negligible.

    To follow on from my complaint to Russell Broadbent, I received a reply today albeit a limited one. Though in fairness I can't hold him responsible for lack of enthusiasm from NBN in dealing with what's likely another complaint...

    He provided a few numbers to call to lodge a complaint. I rang the NBN complaint number, even though I was feeling a little daunted after I'd read AussieBB T&C's about not contacting their third party providers directly and being told a couple of times there's basically nothing they could do anyway.

    NBN complaint line said I had to raise an incident with my provider. I nearly snorted when he asked if 50Mbps was not enough for my needs. Bill Gates 640K memory assertion came to mind.

    Anyway rang AussieBB again, this time they were more sympathetic and raised an incident. Maybe it was the moons aligning, maybe it was because the tech support's name was Chris, maybe it was because the ISS is visible over the next few weeks (hope the clouds clear!!!). I don't know, maybe I'm just hoping for a sensible outcome!

    Fingers crossed and best of luck to all of you playing the node lottery!

  • 2016-Jun-30, 8:27 pm
    Hyakuretsu

    Hi guys, i've been reading around here and I still don't have any idea when nbn can be connected :( called telstra as they're our main guys for the internet and we've already ordered the service last June 2, says its available on the finder.com.au when I entered the address.

    Rollout Region ID 3BWK-03
    Status Ready for Service

    Basically we've been promised twice that they are going to get it started (june 10 and 17) but it never happened. Tried calling telstra and nbnco asking several times but no one can give us any information as what is causing the delay. It's just that I've had enough of paying $120 for shit internet when we can get nbn :(

  • bill redmond

    Just got on to the NBN in Pakenham � what a heap of crap.
    Speeds are slower than my previous ADSL � I'm getting 6mbs down but suprisingly 20mbs up.
    Pages take forever to load.

    This is after iinet told me my bob-lite was compatible with FTTN and then when it didn't work I was left without internet or phone for 3 days while waiting for a modem.

    Maximum Line rate
    50.64 Mbps 134.69 Mbps
    Line Rate
    44.19 Mbps 107.73 Mbps
    Data Transferred
    47.53 MBytes 621.09 MBytes
    Output Power
    13.1 dBm -0.4 dBm
    Line Attenuation
    2.8, 13.4, 19.0,N/A,N/A dB 9.2, 17.6, 26.2 dB
    Noise Margin
    10.6 dB 13.9 dB

    Can someone please interpret these and tell me if they are okay??

  • Chris
    this post was edited

    @Hyakuretsu

    Have you tried calling another provider? I would have assumed your area would have gone live a while back, finder.com.au is still showing my area in build status!?!

    I'd recommend looking elsewhere anyway, Telstra are not the cheapest providers. Even when they owned the infrastructure you could get better deals elsewhere!!!

    Now they are resellers you won't get a better connection from them anyway, not that I believe you ever did to be honest. Reports actually suggest they are congested during peak.

    Unfortunately that is a trend that is very familiar to me paying years for a subpar Telstra resold service.

  • 2016-Jun-30, 8:28 pm
    Jacco

    Chris writes...

    Bill Gates 640K memory assertion came to mind.

    Haha yea, I was trying to find an image from things like this said over time to summarize with NBN 25mbps at the end, this is close enough and sums it up nicely.

    http://i.imgur.com/mUVwA0K.jpg

    Anyway rang AussieBB again, this time they were more sympathetic and raised an incident.

    Keep us updated as to what happens. I believe we are both in the same situation where NBN has connected us to the Pillar and Cabinet where our old ADSL used to be served from instead of the FTTN cabinet cabinet closer with no pillar.

    I'm sure it's some kind of network planning failure as some nodes don't have a pillar next to them yet they are meant to service a DA. It just seems like instead of connecting to the new FTTN cabinet installed in a DA where there was no existing Pillar they have taken the easy route and connected to the FTTN cabinet where the old ADSL cabinet was. Happy to be proved wrong but my sync speeds like yours suggests the above.

  • 2016-Jun-30, 8:28 pm
    Privateer

    Bill,

    Nothing wrong with your stats at all! You couldn't get any better if you tried.

    Your problem is iinet with heavily congested CVC links during peak times.
    They finally issued a "minor fault" with no ETA.
    https://www.iinet.net.au/status/4801657

    All you can suggest is call and lodge a complaint.

  • 2016-Jun-30, 8:38 pm
    Jacco

    bill redmond writes...

    Can someone please interpret these and tell me if they are okay??

    Your stats are great, in fact... if we could trade I'd happily take them!

    Your issue is iiNet.... they are suffering capacity issues in at the Cranbourne CSA's. (Points of Interconnect for NBN in Pakenham)

    You either have to wait until they pay for an upgrade to their backhaul or move to a new provider.

    EDIT: Beaten to the punch by Privateer!

  • 2016-Jun-30, 8:38 pm
    bill redmond

    Privateer writes...

    All you can suggest is call and lodge a complaint.

    I will certainly be doing this � Paying for 100/40 and getting 6/20 doesn't seem quite right. Good job I'm not on a contract.
    Thanks for the information on the stats � I'm about 80m from the node, so I didn't expect dial-up speeds.

  • bill redmond

    .
    Double post because of response time.....

  • Chris

    Jacco writes...

    Keep us updated as to what happens.

    Will do. Like you said I definitely think they've taken the easy way out. DBYD shows my copper joins practically under the node and the copper joining to a pillar about 100m up the road. This pillar is the only one I'm aware of within the DA shown on NBN maps.

    Are the NBN tech's contracted? Would add to the possibility of it not being a design decision...

  • 2016-Jun-30, 8:46 pm
    Jacco
  • 2016-Jun-30, 8:46 pm
    zandY

    Mmm not so great speeds right now 930pm
    http://www.speedtest.net/my-result/a/2033310660

    Compared with only 2 hours ago
    http://www.speedtest.net/my-result/a/2033100299

    About rhe best average I'm getting right now is 16 down 30 up

  • 2016-Jun-30, 8:48 pm
    Jacco

    Down below 15mbps here at the moment too, was 50mbps all night up to this point.

  • 2016-Jun-30, 8:48 pm
    Chris

    Jacco writes...

    Found it! :D

    Ha, hilarious, the shortsightedness of only looking at right now!

    Jacco writes...

    Down below 15mbps here at the moment too, was 50mbps all night up to this point.

    A current test. To be honest, it's marginally better than usual to make it worse for you guys lol.

    http://www.speedtest.net/my-result/5442611344

  • Hyakuretsu

    Hi Chris, thanks for the info. Yeah, we only called telstra as we also have our mobile service with them. I'll contact AussieBB again (we did more than a year ago, but before the nbn started here) and yeah, it's showing it's ready for service but idk :(

    just annoying we get different reasons each time we call lol

  • Hugo Rune

    http://www.speedtest.net/my-result/5442706321

    Haha flapping lol.

    Actually a bit faster than the one I ran just before but I didn't save the result.

    My line is fine � I was getting about 97 MBps down and 36 MBps up first thing this morning, it's obvious what the issue is.

  • 2016-Jun-30, 8:59 pm
    zandY

    Hugo you should call iinet looks like they've out you on the wrong plan. Make sure you ask for a 100/40 intead of the NBNMTMADSLNONETFLIX plan they seem to have set you up with lol

    Thats so shit house it's not even funny.

  • 2016-Jun-30, 8:59 pm
    racka

    Even better, churn (or whatever the NBN version of churn is) away from iinet. My other half and I are both on AussieBB and very satisfied with them, even during peak they're great.

  • Hugo Rune

    zandY writes...

    Hugo you should call iinet looks like they've out you on the wrong plan. Make sure you ask for a 100/40 intead of the NBNMTMADSLNONETFLIX plan they seem to have set you up with lol

    Well, at least you made me laugh :)

    Daft thing is, if all the neighbourhood kids are going crazy with bittorrent, when they use up all their data they're only going to get shaped down to 8/1Mbit/s, and I suspect iinet don't have nearly enough bandwidth to cater for that anyway. They should shape down to 256k/256k.

  • zandY

    Anyone with aussie seems Cranbourne backhaul is finally starting to hit a little bit of slowdown during peak for the first time last night and seems they're already flicking the switch to upgrade it today. Basing this on a post by John from Aussie in one of the Aussie threads. They always said they could light up more capacity virtually instantly so that's awesome they're doing that already.

  • 2016-Jul-1, 8:34 am
    zandY

    Hugo Rune writes...

    Well, at least you made me laugh :)

    It's the only thing you iu can do really with such poor speeds. Keeping in mind fibre guys would be suffering just the same so this has nothing to do with stone age copper although let's put a small disclaimer aroind that statement. You could argue copper indirectly impacts it due to the lower revenue with that model which in turn means nbn have higher cvc pricing and RSP's purchasing the bare minimum.

  • 2016-Jul-1, 8:34 am
    bill redmond

    At least it makes the voting a little easier this weekend � Mr Broadbent represents the party that gave us Malcolm Turnbulls Mess (MTM) � so he is not getting my vote.
    Perhaps we can cause a big enough swing to send a message.

  • 2016-Jul-1, 8:42 am
    vinnie05

    racka writes...

    Even better, churn (or whatever the NBN version of churn is) away from iinet. My other half and I are both on AussieBB and very satisfied with them, even during peak they're great.

    shhh... don't tell everyone or AussieBB will run out of capacity, they won't be able to cope with the amount of iinet customers churning ;)

  • 2016-Jul-1, 8:42 am
    racka

    First rule of AussieBB?

  • 2016-Jul-1, 8:43 am
    vinnie05

    racka writes...

    First rule of AussieBB?

    See what you did:

    John Alexander writes...

    Upgrading the Cranbourne backhaul as we speak...

    John Alexander writes...

    Yeah, it hit the top last night, but the upgrade has gone through so it should be all good again.

  • 2016-Jul-1, 8:43 am
    Hugo Rune

    Has anyone here switched away from their NBN ISP to another one, and what was involved? i.e. did you have to disconnect before you could initiate the signup process with the new ISP?

  • 2016-Jul-1, 8:43 am
    Demondied
    this post was edited

    Just switched over to the NBN today with Aussie BB, I think we are on the 25/5 plan but this is still pretty slow. Friday at 1pm http://www.speedtest.net/my-result/5444431419

    Edit: After checking speeds on my phone next to the modem Im getting about 23.5 mpbs down which is perfect for our current plan, It just seems to run rather slowly on my pc. The PC is a couple of rooms down from the modem and I am using a Netcomm wireless device to send the internet through the electricity from the modem to the PC. Any ideas on what else I could use to connect my PC to the modem with? I don't have a phone socket in the room.

  • 2016-Jul-1, 8:43 am
    zandY

    Hugo Rune writes...

    Has anyone here switched away from their NBN ISP to another one

    I'm sure there's more than have done it but I was watching another guy who had done it recently.

    /forum-replies.cfm?t=2538374

  • 2016-Jul-1, 9:19 am
    racka

    Demondied writes...

    Any ideas on what else I could use to connect my PC to the modem with?

    AC wifi

  • 2016-Jul-1, 9:19 am
    gstfree

    Does anyone needs to be home for FTTN activation? I am with Aussie Broadband.

  • Demondied

    Ours just turned on during the time frame we were given.

  • Demondied
    this post was edited

    Found my modem info. If the max speed is called B0 line rate then mine shows 21921 up and 38210 down. Seems kinda low for 610m.

  • 2016-Jul-1, 12:56 pm
    Hugo Rune

    New record:
    http://www.speedtest.net/my-result/5444947571

    It'll get slower than this, though. The worst of the peak starts hitting after 7:30 pm.
    Impressed the website loaded. Maybe they have done some optimisation to help web traffic.

  • 2016-Jul-1, 12:56 pm
    incawgneeto

    Dodo is flying (sic) tonight, not only is it showing the usual speedtest results as per below, it's actually backing it up this time by being able to download at above 1KB/s

    http://www.speedtest.net/result/5445000152.png

  • Chris

    ^ Wow Hugo, just wow. I'd be churning quick smart!

  • Sponks
    O.P.

    gstfree writes...

    Does anyone needs to be home for FTTN activation? I am with Aussie Broadband.

    Yes. NBN won't do the install if you aren't home. I got this info from the technician himself on Wednesday. They don't even look at the copper records anymore they just put a tracer on the phone point in the house, check that it's found on the copper point coming into your house (near meter box usually) then find it at the pillar/node. They then run some tests on the line from back at the house and give you the ok/not ok. Takes about 30 mins. They apparently have about 18 booked a day and don't get to a lot of them so they are rescheduled.

  • 2016-Jul-1, 3:06 pm
    Chris
    this post was edited

    Well that's interesting. I was home when they connected me, no one ever came to the door and no one checked my internal points.

    Update in regards to my line length. AussieBB lodged a incident, NBN came back and said the connection was within spec for the line length. Seriously.....really.... OMG!!!!! Of course it's within spec for a line run of 800m douchbags. AussieBB tech said there wasn't much more they could do and to call NBN again. NBN say there's nothing they can do and the complaint should be lodged by AussieBB.

    Ah the memories of phoning iiNet month after month as my ADSL service was slower than dailup, only to be told there was nothing they could do as it's Telstra's infrastructure. Telstra wouldn't deal with me as I was a direct customer. That's apparently progress people.

    I want answers and it seems no one can provide them... I'm so pissed off with the hand balling!

  • 2016-Jul-1, 3:06 pm
    Sponks
    O.P.

    They must have made the call between then and now to ignore the records and bite the bullet. Maybe some areas are maintained better than others perhaps, doubtful though as it would be the same lousey techs.

  • Jacco
    this post was edited

    Chris writes...

    AussieBB tech said there wasn't much more they could do and to call NBN again. NBN say there's nothing they can do and the complaint should be lodged by AussieBB.

    May as well be branded Telstra.... NBN will of course do nothing as their mandated 25mbps sync is being achieved, nothing to fix here move on.

    We are all now playing node lotto for those of us who have had a new cabinet installed to their DA where no pillar or DSLAM exisited due to some old Pillars servicing 2 DAs... This added to the no ADSL ports factor issue more than it should have, 2 DAs serviced by one cabinet with limited ports for the houses wanting fixed line internet.

    NBN comes along and they separate out the DAs by installing FTTN Cabinets next to existing Pillars and then install additional FTTN Cabinets to areas where there was no existing Pillar due to a shared zone. Come install day they still connect to a Cabinet where the old Pillar/DSL DSLAM is was which is further away in an adjacent DA... wtf!? Wonderful progress we have!

  • Jacco

    Gogo Internode.... Getting worse every night, waiting for the below 1mbps mark that iiNet are giving, any day now.

    http://www.speedtest.net/my-result/i/1699002336

  • 2016-Jul-4, 8:09 pm
    Sponks
    O.P.

    The big RSPs are well aware of the congestion but it seems to me they are deciding not to upgrade their cvc capacity until people start leaving. I highly doubt they read whirlpool like the smaller ones do. I personally would leave them and sign up for a month to month plan with AussieBB where you can get the speeds you sign up for.

    That's just me, but putting up with complacency like that just tells them it's ok to do it and treat their customers like cattle.

  • 2016-Jul-4, 8:09 pm
    Jacco

    Sponks writes...

    That's just me, but putting up with complacency like that just tells them it's ok to do it and treat their customers like cattle.

    It's on my mind already. There is a reason why I have not and will not go with contracts while on NBN for this reason alone. I've been with 'Node for my ADSL flawlessly for as long as I can remember getting ADSL1 in the early days, however there is no loyalty for service and I will move as I see fit... I'm still within my billing period so we shall see what happens in the next week or two where I end up.

    If AussieBB or SkyMesh (When available) can show they will fix congestion within days of things happening they will get my custom.

  • 2016-Jul-5, 7:14 am
    Chris

    Jacco writes...

    May as well be branded Telstra

    Oh the similarities are mind blowing and made me wonder if nothing had been learnt. Difference is Telstra is a publicly listed company answerable to shareholders, NBN Co is government owned and therefore in my opinion should be answerable to the people that bankrolled it. Regardless, providing a technology severely crippled by distance and then taking short cuts which exacerbate this issue is just plain stupid!

    So anyway, a glimmer of hope is yet again on the horizon. My third call to NBN complaints yesterday had me talking to a different operator that seemed more interested in resolving the issue rather than compounding it. They admitted my complaint was a first for them and after reading the contents of my complaint decided to ask a supervisor what to do (something I'd been denied by the previous two reps).

    They confirmed that the type of incident that was lodged was related to speed and this will always show within spec for the line distance. Seems I'm forging new ground here as this kind of complaint is apparently new to NBN and AussieBB. Speed is obviously a symptom but not the actual issue, my issue has always been the line distance.

    So back to the RSP to lodge a change of location incident. for want of a better term. AussieBB lodged that yesterday and I am hoping sanity prevails. Fingers crossed!

    Jacco writes...

    If AussieBB or SkyMesh (When available) can show they will fix congestion within days of things happening they will get my custom.

    Agree with Sponks, I'd be running when your billing period ends. I haven't noticed major slow downs, but as per previous posts the Cranbourne POI apparently hit it's max and AussieBB upped the CVC straight away. I can only think this pro-activeness will be a boon for AussieBB given the congestion on other networks.

  • 2016-Jul-5, 7:14 am
    Jacco
    this post was edited

    Chris writes...

    So back to the RSP to lodge a change of location incident. for want of a better term. AussieBB lodged that yesterday and I am hoping sanity prevails. Fingers crossed!

    That's progress at least, hopefully they check things out and do something for you. I'm still not 100% sure which cabinet I am connected to and unless RSPs are able to see that or I can request that from NBN Co directly (Doubt it) then I don't know if what you are lodging would work for me. I shall be watching your updates for any fixes though and if I do end up with Aussie BB then I can use your case as a base line to check out my connection also... (probably)

    Interestingly though everyone says when you walk by a FTTN Cabinet you can hear a low humming noise ie it's powered. When I walk by the one I assume to be correct as per www.mynbn.info I don't hear anything and I'm not even sure it's on?

    Agree with Sponks, I'd be running when your billing period ends. I haven't noticed major slow downs, but as per previous posts the Cranbourne POI apparently hit it's max and AussieBB upped the CVC straight away. I can only think this pro-activeness will be a boon for AussieBB given the congestion on other networks.

    Seems I am actually within a few days of the billing cycle, so I'm going to make a call today... may be an Aussie BB customer within days!

  • 2016-Jul-5, 9:19 am
    Shan Jay

    Jacco writes...

    may be an Aussie BB customer within days!

    Good choice! Don't expect a quick connection though, lead time is about 2-3 weeks at the moment. I signed up last week and my connection day is 14/07.

  • 2016-Jul-5, 9:19 am
    Jacco

    Shan Jay writes...

    Good choice! Don't expect a quick connection though, lead time is about 2-3 weeks at the moment. I signed up last week and my connection day is 14/07.

    I'm already on FTTN, so should only be a few hours once my old connection goes down.

  • 2016-Jul-5, 11:11 am
    Chris

    Jacco writes...

    That's progress at least,

    Definitely, some movement is better than none! NBN seems to operate on a black box methodology, ie no one outside of that box knows exactly what goes on. Telstra v2 in that sense.

    I still don't have confirmation on which node I'm connected to and probably won't until, thinking positively, I'm swapped to the one opposite me. I've not noticed a hum from either of the nodes I've been close to. :\

    Shan Jay writes...

    lead time is about 2-3 weeks at the moment.

    Not sure if it makes a difference but is yours an existing NBN connection? ie would anyone actually need to physically visit the node for a churn.

    edit: beaten to the punch.

  • 2016-Jul-5, 11:11 am
    Jacco

    Well signed up with Aussie, and 'Node cancelled � should be an Aussie BB customer in a few hours when I get home if not tomorrow at some stage. Been with 'Node for over 10 years and it's a shame to leave and can't fault their service along with some recent dealings their staff they have been top notch... just their delay in fixing CVC capacity with an unknown ETA isn't good enough. I realise this is probably and mostly out of their own control and I feel for those who are on iiNet suffering much worse but I wasn't going to wait and see what happens for it to happen all over again once their upgrade hits peak again.

    AussieBB sales confirmed they can do a 'churn' process or whatever NBN calls it while I was signing up. That said however due to recent reports from others floating around the forums that this has been an issue with other RSP's I've covered my bases by cancelling my existing service while Aussie start their provisioning process.

    Hopefully looking forward to being able to use my connection at majority full speed when ever I want including Peak time... last night was woeful and I may as well have been back on ADSL1 days, buffering nightmare!

  • Shan Jay

    Jacco writes...

    I'm already on FTTN

    My bad, it should be quick then.

  • Shan Jay

    Should I wait until my NBN is connected before cancelling with my existing provider (Telstra)? Or do I need to cancel at all? Since my number is being ported/cancelled, does this trigger an auto cancel on the other provider's end, similar to how number porting works with mobile providers?

  • 2016-Jul-5, 1:22 pm
    Jacco

    Shan Jay writes...

    Should I wait until my NBN is connected before cancelling with my existing provider (Telstra)? Or do I need to cancel at all? Since my number is being ported/cancelled, does this trigger an auto cancel on the other provider's end, similar to how number porting works with mobile providers?

    I had my landline / ADSL with Internode before I moved to FTTN which is obviously on billed from Telstra. When I updated to FTTN my phone services and associated POTS services (silent number etc) was all cancelled automatically but Internode provisioning team took care of it for me.

    So in theory you shouldn't need to contact them about it as NBN should notify Telstra of cancelled / migrated services. That being said, considering who we are talking about here I would probably call a few days after your activation just to be sure just for your own peace of mind.

  • 2016-Jul-5, 1:22 pm
    Shan Jay

    Jacco writes...

    So in theory you shouldn't need to contact them about it as NBN should notify Telstra of cancelled / migrated services. That being said, considering who we are talking about here I would probably call a few days after your activation just to be sure just for your own peace of mind.

    Thanks, and duly noted. :)

  • 2016-Jul-5, 1:34 pm
    Jacco

    Has to be one of the fastest FTTN churns I've seen here so far. Signed up with Aussie BB at about 3:30pm � got home no Internet from old RSP.

    Call Aussie BB to confirm � NBN cut me over at about 5pm, account settings finalised and now back online.

    50/20 � maxed out at least on download speed, technical dept confirmed line length appears to be at least 1km so my thoughts of being connected to the old DSLAM Pillar in the adjacent DA is confirmed. I shall be watching your response closely Chris to see if Aussie BB get anywhere with NBN fixing up a relocation request to the cabinet where you are meant to be connected to.

    For now, peak hour this is my result, happy transfer and no more congestion :)

    http://www.speedtest.net/my-result/5453758265

  • 2016-Jul-5, 1:34 pm
    SLE355
  • Sponks
    O.P.

    Jacco writes...

    happy transfer and no more congestion :)

    Nice work Jacco for making the switch, that's great news. Hopefully more will follow if the other RSPs don't up their game.

  • zandY

    No we don't hopefully want more to follow. Move along nothing to see here :) we don't want to share our fast internet's haha

  • 2016-Jul-5, 2:37 pm
    Chris

    Jacco writes...

    50/20 � maxed out at least on download speed

    Nice glad it's been a positive experience. Keep forgetting to spruik Sponks referral list, if anyone is considering connecting to AussieBB get in touch with Sponks, you'll get a free month when your turn comes around. :)

    I shall be watching your response closely Chris to see if Aussie BB get anywhere with NBN

    Still waiting for a reply, not sure how long it will take, I suppose I'll give them until Friday and then contact them again to see what's going on.

  • 2016-Jul-5, 2:37 pm
    Ultim0t3ch

    Hi Guys,

    My area � Craigieburn, VIC 3064 � 3CRB-02 is going live / RFS this Friday 08/07/2016 � NBN FTTN.

    Just want to get feedback from you guys in terms of RFS dates as Pakenham went live recently for FTTN.

    Is the RFS date pretty much spot on?

    Does all the RSP especially Telstra / Aussie Broadband will have access to all the property addresses on the date of RFS � 08/07/2016 itself or is there any delay of few days for their system to syncronize with NBN?

    How is the experience of signing up online with Aussie Broadband, how much is the wait time for them to connect the service?

    How is Aussie Broadband's performance during peak hours?

    I am currently with Telstra for adsl2+ when I called them yesterday they offered me $99 NBN 1000GB bundle plan however they will charge $15 extra every month for speed boost for 100/40 speed tier and I am not willing to make them richer.

    I've already whimed to Phil@Aussie BB however have not received any response yet.

    I will appreciate your response/feedback.

    Thanks,
    UT

  • 2016-Jul-6, 12:41 pm
    John Alexander

    Phil is on leave at the moment so won't reply :)
    You can whim me if you like.

  • 2016-Jul-6, 12:41 pm
    Ultim0t3ch

    John Alexander writes...

    You can whim me if you like.

    Just sent you the whim :)

  • 2016-Jul-6, 12:48 pm
    Marcmarcdv

    Mee Too :)

  • 2016-Jul-6, 12:48 pm
    Jacco

    Ultim0t3ch writes...

    Just want to get feedback from you guys in terms of RFS dates as Pakenham went live recently for FTTN.

    Is the RFS date pretty much spot on?

    My area had a go live date of 27th May � was able to put through an order with my then current ISP for an upgrade that same day but it was 1 week wait for an NBN tech for cut over. The first go live dates in Pakenham were delayed 2 days so you just need to try your luck.

    How is Aussie Broadband's performance during peak hours?

    Only signed over to AussieBB on FTTN transfer last night, it was the first night in in weeks that I have had full speed through peak time, so yeah they are on top of things. There was a post late last week to advise of Aussie noticing that peak rates were hit and their guys hit the upgrade button the same night. Their direct relationship with NBN Co allows them the freedom to fix things up for their customers quickly and their plans are extremely good value!

    I am currently with Telstra for adsl2+ when I called them yesterday they offered me $99 NBN 1000GB bundle plan however they will charge $15 extra every month for speed boost for 100/40 speed tier and I am not willing to make them richer.

    Don't do it. Don't lock yourself in to contracts on the NBN, period. With more competition coming in the future, locking yourself in to contracts and then getting stuck with some RSPs who are suffering peak congestion you are just setting yourself up for a bad and costly time if you want to leave. If you go with an RSP with no lock in contract (ie: month to month) you are then free to leave anytime you feel the service is not delivering what you are paying for.

  • 2016-Jul-6, 1:05 pm
    Ultim0t3ch

    Jacco writes...

    Don't do it.

    Thanks Jocco for your response however John@Aussie BB advised me via whim that initially my area � Craigieburn will be off-net and once they have enough users than they will try and get their own POI there.

    With this off-net solution I am not 100% sure if it will be excellent speed as you guys get while connected directly to their POI or not?

    May be I will signup month-to-month with them and will see how it performs before exploring other options

  • 2016-Jul-6, 1:05 pm
    Jacco

    Ultim0t3ch writes...

    May be I will signup month-to-month with them and will see how it performs before exploring other options

    Good option and at least then you give them +1 to their subscriber list in the area to get their own POI faster.

  • 2016-Jul-6, 2:11 pm
    Chris
    this post was edited

    So the saga continues :|

    The incident AussieBB lodged was a change of infrastructure location request. Apparently some back and forth between AussieBB and NBN ensued, NBN stating that the planning was thorough and it would be exorbitantly expensive to change the node I'm connected to. No information on where I'm connected or why, apparently that is NBN Co classified information.

    It was then decided the only future course of action was for me to lodge a 'change of technology' application. Now my current request has nothing to do with a change of technology. But this is apparently the only option available.

    So a call back to NBN, this time I was greeted with the exact same spiel AussieBB were provided. The planning was thorough, the design met requirements (couldn't get the rep to clarify what those requirements were, ie the guaranteed 25Mbps), they could not provide me with where I'm connected or why that connection decision was made. Just to feel warm and fuzzy that a node was placed across the road for a reason and that NBN Co's due process was followed...

    After going around in circles for about 30 mins the rep said to call AussieBB back and ask them to provide a complaint specialist, failing that to talk to a supervisor (funny that was the same advice AussieBB provided me in the first case when dealing with NBN), failing that to ask them to contact NSOC.

    So that's where it's at.

  • 2016-Jul-6, 2:11 pm
    Jacco

    Chris writes...

    So the saga continues

    Ahh the ongoing cluster f... that FTTN is.... billions of tax payer funder dollars and this is where we are? lol...

    Remember, Turnbull said faster, sooner, cheaper....... well the Cheaper part was wrong, costs now the same as FTTP was going to cost. Faster... lol ahahaha yeah lets not go there, Sooner � that's debatable.

  • 2016-Jul-6, 2:48 pm
    peter.read

    Can't sign up due to an NBNco "network short fall" error in the Hills Estate. Anyone else have the same issue around Pakenham?

  • 2016-Jul-6, 2:48 pm
    Chris

    Jacco writes...

    billions of tax payer funder dollars and this is where we are? lol...

    Yup, I think the thing that annoys me most is the lack of transparency. Is it that hard for NBN to get up the map, point out for instance my copper went straight down the hill away from the node directly opposite, case closed.

    Instead numerous calls, a couple of incidents lodged, a waste of my time, AussieBB tech supports time, even NBN's time etc. I think it's likely they've done exactly what you hypothesise, they've connected us from the RIM to cut costs. It wouldn't matter much if it was fibre, but does when it's copper... They chose copper and now their cost cutting is the cherry on top!

    edit: sorry peter haven't heard of that one yet.

  • 2016-Jul-6, 3:15 pm
    Jacco

    I wonder what would happen if say someone was to lodge a second line install request for FTTN, which then incurs a new line fee. Would the second line share the same pair going back to the further Cabinet or would a new pair be found closer to closest FTTN Cabinet? Curious....

  • 2016-Jul-6, 3:15 pm
    Chris

    I would be curious too, but am sure they won't tell you either way until you pay up. Even then they won't tell you, the results would have to confirm it either way.

    It's like the request for change of tech, I have to pay up (I believe it's about $600) just for them to look into it, who knows what the quote will be. Most I've read about are actually a change of tech (FTTN > FTTP) not a movement of connection, they're all coming in around the $12-13k mark.

    I'd think they could take my copper pair from the junction it connects to across the road and with less than a meter of copper connect it directly to the node. Though I'm not sure whether they'd entertain that, more likely they'd quote me for digging 1km of the street up... lol

  • Jacco

    Chris writes...

    Though I'm not sure whether they'd entertain that

    Comes back to their mandate � minimum 25mpbs.

    NBN looks at the application of fault and goes through a script....Does this pass our minimum required speed? Yes � sorry, too hard to make it any better => move along to next job in queue.

    I am still curious about the subsequent FTTN install though, hopefully someone more experienced (or at least an old Telstra or existing NBN Tech) may answer this. I'd happily pay for a second line install if I knew it was going shortest path to the closest Node..... however as it is unknown I would almost guess at a certainty it would go back on the same path of the existing pair.

    What I'd like to know also is this: What happens to those areas where ADSL Cabinets which used to service 2x copper DAs (Distribution Areas) which may be up to 400+ homes want to connect to FTTN and had existing active phone lines on that Pillar? If we take their current theorised approach and connect all homes where the original Pillar is they are going to run out of VDSL ports as there are up to 384 VDSL ports per cabinet, yes? That also depends if they had fully populated each cabinet instead of deciding to only install the number needed for each access distribution area by home count. The cabinet where I believe they have cut me over to near my old ADSL service has only been marked to service 154 homes. Once that limit is reached maybe we are seeing what was mentioned by Peter above as a "network short fall" error.

    I have seen many areas around Pakenham where there are new FTTN cabinets installed but there are no existing pillars near the cabinets at all. Are they actually connecting people to the appropriate ADA for their area or seriously taking the low cost approach to "hey, I see your ADSL / Phone line goes there � that cabinet is easier" and perform the cut over.

  • Chris

    If you haven't already have a read of this thread, especially posts from "Fast is good".

  • 2016-Jul-6, 7:56 pm
    Jacco

    Chris writes...

    If you haven't already have a read of this thread, especially posts from "Fast is good".

    Seen some of it a few nights back but not all of it. All I get from that is we are both SooL..

  • 2016-Jul-6, 7:56 pm
    Chris

    Ha, seems that way. :\

    I just bumped into a NBN contractor at the pillar at the beginning of my estate. He was connecting someone just down the road from me, he tried to quickly track my connection but with my phone line disconnected it was a no go.

    So anyway it's pretty much guaranteed that pillar (which is 100m from me) is the one I'm connected to. He seemed to have no idea where the copper went, he was just jumpering (is that a word lol) the connection at the pillar.

  • 2016-Jul-6, 8:32 pm
    REDRUM

    Finally got connected tonight in Heritage Springs on Telstra, after a month of botched orders, cancellations and phone calls.

    65/20Mbps max rate, 60/20Mbps line rate with 100/40 pack, however, I cannot pull any more than 10Mbps down (connected via Ethernet).

    Is Telstra congested tonight? I'm assuming given that my upstream performance matches the line rate, that its not congestion? http://www.speedtest.net/my-result/5458789980

  • 2016-Jul-6, 8:32 pm
    Chris

    Yup most likely congestion, plenty of speed tests showing people with high upload speeds but downloads a completely different story.

  • Hugo Rune

    Transferred from iinet to internode.

    http://www.speedtest.net/my-result/5458872509

    Someone's flapping with me.

  • Jacco

    Hugo Rune writes...

    Transferred from iinet to internode.

    http://www.speedtest.net/my-result/5458872509

    Someone's flapping with me.

    Internode an iiNet appear to have different CVC access so not out of the question to be better.

    Just watch this space � http://advisories.internode.on.net/item/15119/

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