Hi nerosan,
Be advise that it has been investigated by our billing department. It was due a couple of weeks back.
Annthony
PT Rep
Any one experience issue with dialing to Hong Kong Mobile number or 1800 number? HK Land line number works fine. Also, all Australia and US dialling working fine. HK Number like 0011852 1878200 for Hong Kong Observatory weather, unable to dial through. Whereas I can dial through the number with my Mobile phone. Ticket already been raised with Pennytel since Sunday, but the seem to be at snail pace, only get a under investigation acknowledgment email this morning, asking for my dial plan and ATA setup. I am relative comfortable that it is not my setup, which has been used for the last 10 years. Anyone having similar issue. Thanks in advance.
Anyone having similar issue.
I just tried calling this number via MNF but no joy and after 30 secs mnf replied with 487 Request terminated so it may not be PT's fault. Call connected when using telecube.
only get a under investigation acknowledgment email this morning, asking for my dial plan and ATA setup.
You would think they would try and ring the number themselves first to confirm it can be reached with their service rather than immediately point to the customer's setup, possibly resulting in the customer making unnecessary changes.
Robnll, Thanks for the testing. Which seem to prove what I thought, the issue is with Pennytel. But unfortunately there support as so thick, keep asking me for my ATA setup details. As Ozimarco suggested, I wonder why they don't even simply try to dial a HK mobile or 1800 number to test it themselves. Getting so frustrate with their support system.
hi dommer,
can you provide me the case id and will have it investigated.
anthony
pt rep
Whereas I can dial through the number with my Mobile phone
Does this mean that you called the number and it worked ?
S
Does this mean that you called the number and it worked ?
Yes. It works with my mobile phone (non-Pennytel Sim though).
can you provide me the case id and will have it investigated.
Anthony,
Case id whim to you. Thanks in advance.
hi dommer,
We've replied to your case. Please check the proposed solution and retry. As for the Hong Kong Observatory weather, you may call the number 001185229268200. Share the outcome.
Anthony
PT Rep
Hi, Anthony,
It's all good now, many thanks for your help, which is much appreciated.
Dommer.
my A510IP suddenly cannot register with Pennytel. My settings haven't been changed since I first bought it several months ago. Are there registration issues for anyone else?
Registered here ok at the moment. Have you tried power cycling your base unit and/or router?
Mine registered as well, from abroad.
it registers after a restart. but 24 hours later it becomes unregistered.
Is anyone home in Pennytel support?
I cannot send SMS from the Portal to a Vietnam number.
Is anyone able to?
Thanks,
S.
Is anyone home in Pennytel support?
I cannot send SMS from the Portal to a Vietnam number.
Are there any Pennytel reps on Whirlpool?
I lodged a support request on Monday and have had no response other than the automated one.
S.
Are there any Pennytel reps on Whirlpool?
It looks like Anthony has moved on. Hasn't been online for three months. He was the only one who was consistently replying to PT customers' queries and sorting out their problems. Try Kelly in the post above mine.
I put credit in the other day 3 days ago no credit showed up & my account blocked again :( sent Nolan & Anthony an email.
I have this problem too.
Hi Inm , I just checked PT and it is still registering to a gigaset and to asterisk and I can make calls ok.
It is probably only the portal because it keeps rejecting my login. The PT register responses always include a Portabilling ; Available Funds entry and I still have a positive $ entry so all is good. I would never know the portal was down because i very rarely login.
balance now correct here and working as it should again
Hi Inm , I just checked PT and it is still registering ...
Hi Rob. Thank you for investigating. I only knew about the zero balance problem because I read it in this thread. My balance has been restored now.
Portabilling
Whenever they spoke of "Platform Vendor" I'm these are them..... http://portaone.com/
Whenever they spoke of "Platform Vendor" I'm these are them.....
Interesting . PT is the only one I know that uses it.
I'd love to know what MNF plans to do with pennytel long tern
Wouldn't we all? Still, I am happy that MNF are keeping it going in its present form. As I have family and friends on PT, we make a lot of free calls (PT to PT). We are happy with Pennytel's reliability and call quality. We rarely make any paid calls via PT these days but, as I am a customer of MNF on a paid plan, I don't feel too guilty about that. It's a shame that MNF have maintained their policy of not allowing new customers and only they, in their wisdom, know what PT's eventual lot will be. Without new customers, the future of PT looks bleak.
I am happy that MNF are keeping it going in its present form.
As a public company, don't they have to make disclosures to the stock exchange for example on aquisitions. Is this information not documented somewhere?
It just seems strange to invest money buying a troubled network and make no effort to at least make a go of it. I'm still going through the heaps of credit I bought when the original PT was offering $30 bonus on $50 credit, so I haven't bought any credit since MNF bought them.
have to agree, it's the weirdest thing that a company buys another and then just stops new customers joining for how long now? must be a year or maybe 2 by now?
Incredible.
There could be many reasons for MNF to buy PT.
For example:
access to PT's infrastructure and IT,
access to PT's suppliers
access to PT's customer lists
access to lower buy costs due to higher overall volumes
access to PT's innovations
access to PT's staff
to have a low cost alternative in their product mix
... and they are just some short term benefits.
Which particular benefit (or combination of benefits) they have achieved .... or will achieve ...... only they will know.
H.
There could be many reasons for MNF to buy PT.
For example:
Also removing a competitor.
However, by not investing any effort, they are allowing PT customers to drift to other providers.
Is Pennytel dead. Portal just hangs & calls dial then silence.
About to give up on them. Can anybody suggest a decent provider? I just want pay as you go rather than a monthly charge.
Can anybody suggest a decent provider?
Fortunately, you're spoilt for choice. It is always hard to recommend a provider for someone else unless you know their call pattern. Have a look at Telecube, MNF, Faktortel, Maxotel, Freshtel (for 13 numbers) and others. Telecube is top of the pops at the moment.
Is Pennytel dead. Portal just hangs & calls dial then silence.
About to give up on them. Can anybody suggest a decent provider? I just want pay as you go rather than a monthly charge.
Just checked and Portal is still functioning as far as I can see.
Calls to mobiles still working for me.
This morning they took another months charges off my card.
All seems as normal as normal for Pennytel.
I also didn't notice any of the outages and problems that others suffered last week.
S
Thanks for check & alternative suggestions. Pennytel has just come back up.
Quote:
"Fortunately, you're spoilt for choice. It is always hard to recommend a provider for someone else unless you know their call pattern. Have a look at Telecube, MNF, Faktortel, Maxotel, Freshtel (for 13 numbers) and others. Telecube is top of the pops at the moment."
I have to disagree re prices for any of these competitors.
They don't come close to Pennytel rates.
I'm on the $5 month plan and my bill is never over $12 to $15 a month.
I really don't think there is anything near or better than Pennytel.
Now as for the service...well that's a different story but I don't expect miracles there for the price.
For eg
$15 for last month and this is what I got..
Call Charges 155 calls .......6.45
Non-Call Charges 1 plan rate......5.00
Short Message Service (SMS) 128 sms's ........3.90
They are just unbeatable re price..
I take the good times with the bad as well.
For the price I can put up with a few glitches and I have a couple of the above mentioned providers as back up if it all hits the fan ;)
Anyone having issues with their PT DID?
I have 5 DIDs with PT, and none of them are even going to voice mail.
SIP registers fine, outgoing calls are fine but incoming go nowhere.
Yup, I can confirm Pennytel DID is not working.
Outgoing calls are ok.
Pennytel DID is not working.
Yes � tried mine � no go � have raised a ticket with support.
Are we the last 12 customers?
Perhaps this kind of outage/support is designed to shutdown PT and prompt the migration of its customers to MNF :|
Any case � how does one port from PT?
Specifically � what is the Provider account name & Provider wholesale account number?
Perhaps this kind of outage/support is designed to shutdown PT and prompt the migration of its customers to MNF
Not going to happen unless they provide the same services that I am currently using and at roughly the same price.
I imagine they have already lost a large slice of the PT customers they bought. If they haven't done it by now I can't imagine they will bother for whoever is left.
It still works for me for now.
S.
Are we the last 12 customers?
I still have PT accounts, but I've not used them in years because I periodically had so much trouble with PT. I prefer to pay a little more elsewhere, have next to no trouble and get good service.
Another one here, my DID not working either. Just sent in a support ticket.
Z
Perhaps this kind of outage/support is designed to shutdown PT and prompt the migration of its customers to MNF
I'm porting to Telecube. They have a Whirlpool offer that makes them similar in price to PT whrl.pl/Reo84N
Obtained a VoIP service and DID yesterday. Now waiting for the porting of my old number, which is no doubt dependent on how fast PT processes it!
I'm porting to Telecube.
I am happy with Telecube. I have been using them for two years come January.
I might have to port to Teletubby if they don't fix this quick. Imagine not having ANY 'alarm' system for an outage, even if they don't do support after hours? It's not like we're wanting help with the right codecs or something, the system ISN'T BLOODY WORKING!
I was feeling like the other guy, maybe this is the start of a concerted effort to get rid of PT. But you'd be mad to port to MNT, their prices are ridiculous compared to PT.
Same issue, Pt incoming calls not working.
I noticed incoming calls haven't been working here since last Friday
Anyone heard anything back from PT yet? I haven't bothered to submit a report because so many others have and this seems to be a system wide fault.
UPDATE: I just called them, got through in less than a minute, services expected to be up by end of business today. Allegedly ;-)
I'm porting to Telecube. They have a Whirlpool offer that makes them similar in price to PT whrl.pl/Reo84N
Thanks for the tip. I'm going to seriously consider this as well.
re porting I thought the DID numbers given by penntel were owned by pennytel and therefore not portable, is that not the case?
Z
Bloody hell! It can't have been a massive problem. My DIDs are now working again. That's just stupid... they should have an alert for outages so someone can at least look at it out of hours :(
My DIDs are now working again
Mine is to
That's just stupid... they should have an alert for outages so someone can at least look at it out of hours :(
Agreed. Not having out of hours support for an outage like that is pretty bad.
Z
Bloody hell! It can't have been a massive problem. My DIDs are now working again. That's just stupid... they should have an alert for outages so someone can at least look at it out of hours :(
I don't think there are any someones to have a look out of hours anymore.
The last support call I had a response from the respondent was from a contract support company overseas.
Remember it was Mr Yahaya who did this to us Fraud claims sink PennyTel
S.
Got a email from Pennytel to say it is fixed and just made a confirmation call to it and it worked.
I'm porting to Telecube. They have a Whirlpool offer that makes them similar in price to PT whrl.pl/Reo84N
Telecube have confirmed a proposed cutover date of my PT DID number to them on Wednesday (2 business days).
Remember it was Mr Yahaya who did this to us Fraud claims sink PennyTel
Well yeah, but that's in the 'past'. I'm actually quite surprised PT has been running so well, without issue (at least for me) for so long. But, if this problem is a portent of things to come, I think porting out might be on the cards.
2 x down here as well (me and parents')
seems the whole SIP is down? can't even ping it.
Down since around 12:30pm � and "sip.pennytel.com" is still not reachable...
I've had a PT account for years now but only use it sporadically. From memory there have always been problems around the christmas, new year and chinese new year time with them. Not sure if this still applies but this is the first time in a long time that the sip server has been down completely for a long while for me.
Pennytel are a reliable Voip provider considering you are paying a small amount. I give the company the benefit of the doubt being down over the xmas break. Yes it has been a long outage but what you pay is repectful for the service they provide.
Getting beyond a joke, if they have hardware issues they should let people known, so people can expect intermittent service until X date.
Actually, has anyone asked pennytel and got an answer about whats going on?
They may not even be bothered doing monitoring and may not know the things down (exetel used to be good at NOT monitoring their stuff few years back � one reasons I left them)
Actually, has anyone asked pennytel and got an answer about whats going on?
Yes, I asked and got an automated response that suggests that they just might look into it in the next 48 hours. :-(
Service has just returned to normal now. I called them and they checked and noticed it was down and have just rebooted the server and now services are back to normal
I guess they finally tried turning it off and on again. Works (almost) every time.
Mine has gone back on too.
To be honest, I've seen so many communications breakdowns lately all over the place and not just voip.
I use different providers where I go and landlines have suffered, mobiles have suffered and voip too. No idea what is going on but everyone is feeling the effects of some sort of telecomunication difficulties.
I know pennytel always endup geting things back to normal. Given the great price we pay dont bug me.
From memory there have always been problems around the christmas
I think that was mainly because they used to have the free one million minutes around that time of the year, so their system was getting hammered and hopelessly overloaded. I agree that Pennytel have been very reliable over the years, considering the pittance we are paying for the service. I would be sorry to see PT go, mainly because we make so many free calls via their service.
I'm failing to register on two devices at the moment � is it just me?
c.
I have 5 accounts. All down (cannot register) for over 20mins.
Hope it is fixed in less than the 4hrs of last time.
Regds,
Dave
I'm failing to register on two devices at the moment � is it just me?
Mine went down at about 7.48 and all came back at 8:22 PM.
S.
Registration is failing again.
c.
Yep, my two accounts and my parents' account are unregistered again, and mypennytel.com.au is offline...
If this is how MNF are going to continue to run the service, I'll change provider, but it won't be to MNF, that's for certain!
All my services are unregistered
yep the same here sweetpea. I will stop looking for issues at my end.
Very strange, I can call mobiles, but I can not call international. Also I cant call into my DID from a landline. Had a look at my account and it was showing not connected. Thought it was my ATA so tried connecting via CSIPSIMPLE app, no luck there.
Guess I will stop looking!!
I tried my backup Telecube account and that was giving the same message "From this account you can not call international numbers" Weird...........
I tried my backup Telecube account and that was giving the same message "From this account you can not call international numbers" Weird...........
International calls are disabled by default on new TC accounts, so, unless you have requested international calling to be enabled, you won't be able to make these calls. If this does not apply to you, then TC must have a problem.
All registrations are failing here too.
Glad it's not me.
has been down in Sydney for last hour or so. Still down now
working again now
I am unable to get Pennytel to Register.
I have two accounts with Pennytel and they both say "Request Sent"
My other providers are all registered happily, but Pennytel doesn�t want to know ...
Is it me? Or is it them?
Anyone having issues with SMS? Via the web portal lately.
Have sent only a few recently, and family ask why I send twice.
I said only sent once, but they got them twice.
I got a failed SMS today, so clicked re-send, and it went, then Sister got SMS 4 times....
Went to send another SMS to another relative and came up failed again. Tried to re-send....
This time a red message appeared on the top of the screen:-
Unable to resend message. [9001]Target record does not exist.
Sending Sms's is working again, but recipients are getting the sms twice.
Checked the account portal, and only sending once, and only paying for one each time.
Will be costing MNF a bit extra if they don't rectify it.
Hope they read the forums over at PT/MNF.
Hope they read the forums over at PT/MNF.
Isn't it amazing that a relatively big company such as MNF cannot have even one rep on Whirlpool? Very poor form if you ask me.
Thank you lmn! You inspired me to even greater efforts!
This got me nowhere, as I apparently had been doing all the right things anyway ...
(The problem is usually a small error in the Username or Password and I had gone to some trouble to make sure they were correct)
I gave up and asked Support for help yesterday.
There was no response but suddenly both accounts are happily registered today!
Someone found a glitch in the system somewhere I suppose ...
Thank you Pennytel !
Keeping on doing the same thing and expecting a different result, is supposed to be an indication of Insanity ... Well that was what I'd been doing ...
Isn't it amazing that a relatively big company such as MNF cannot have even one rep on Whirlpool? Very poor form if you ask me.
Why?
This is a public forum, has nothing to really do with MNF. They (MNF) can choose to or not to participate if they wish. The problem with this forum, too many people believe it is a fault reporting medium and there seems to be some expectation that reps should participate to solve issues. Nothing could be further from the truth and is a pure fantasy for those who think they should.
Support costs money, unlike yourself and others who come here of their own free will, without payment. Like everyone in the workforce, people are entitled to their time off to do what the like, not offer pseudo assistance to all and sundry who think MNF staff (and others for that matter) are at their beck and call.
The fact is MNF has a procedure for their customers to lodge faults/problems and that's really what people should use. At no time should someone who comes to this forum be treated any differently to someone who doesn't even know this forum exists. When they choose to man that facility is their business and the cost there of is built into pricing of their products.
They (MNF) can choose to or not to participate if they wish.
Of course they can. There is absolutely no compulsion for them to participate. On the other hand, I see a VSP's participation as a win-win for both the customer and the VSP. Each can learn from the other. As I see it, VSPs who participate tend to, over time, deliver a more customer focussed service than a VSP that thinks they have all the answers and provide a "take it or leave it" kind of service.
Also, VSPs with active reps on Whirlpool tend to be seen as having better customer service and are more likely to get referrals.
The problem with this forum, too many people believe it is a fault reporting medium and there seems to be some expectation that reps should participate to solve issues.
I agree with you on this. VSP reps should always stress that the first port of call for any problems/issues should always be the company's support email address or phone number. Problems can be discussed on WP but there should not be any expectation that a rep will assist with solving the problem.
Having said that, I don't think this is a good enough reason for reps to stay away from WP.
Support costs money, unlike yourself and others who come here of their own free will, without payment.
I acknowledge that and it seems that MNF are now drastically cutting back on their support, which at one time was quite good. I saw a post the other day where a customer was on hold for about an hour and, when he mentioned that to the CSR, he let it slip that, on that day, there were only 3 CSRs on duty for the whole of Australia. It has been years since I have had to contact MNF but I remember the waiting times being quite short in those days. Withdrawing reps from the Pennytel and MNF forums would be part of that process. In my eyes, not a good look. I know you disagree, and that's fine.
Like everyone in the workforce, people are entitled to their time off to do what the like, not offer pseudo assistance to all and sundry who think MNF staff (and others for that matter) are at their beck and call.
Totally agree and I personally have never expected reps to respond in their own time, although I know that some (PT reps especially) have done so in the past and I really appreciated that. Customers often either received real assistance rather than pseudo assistance or they were advised where to get assistance.
The fact is MNF has a procedure for their customers to lodge faults/problems and that's really what people should use. At no time should someone who comes to this forum be treated any differently to someone who doesn't even know this forum exists.
I agree.
When they choose to man that facility is their business and the cost there of is built into pricing of their products.
True, but I still maintain that, if they choose to remain absent from both the PT and MNF forums, they will not be doing themselves any favours. On this we'll have to agree to disagree.
True, but I still maintain that, if they choose to remain absent from both the PT and MNF forums, they will not be doing themselves any favours.
MNF is a public company and I really think that residential voip is such a small segment of the business that they cant afford to devote many resources to it.
A couple of quotes from the 2015 annual report.
Letter from our CEO
Dear Shareholders,
It has been a massive year at MNF Group, following 4
straight years of profitable double-digit EBITDA & NPAT
growth. .......etc etc
and
The current areas fuelling the Group�s profit growth are
the SME-oriented Virtual PBX hosted phone system and
wholesale industry-oriented VoIP Managed Service
MNF is a public company and I really think that residential voip is such a small segment of the business that they cant afford to devote many resources to it.
You are probably right in your assessment. If it is indeed the case that they don't really want to be in this (residential VoIP) business, I am hoping they will sell it to someone who lives and breathes VoIP and is willing to look after their customers the way they deserve to be looked after. To be honest, MNF have never been very customer focussed and they are becoming even less so as time goes by.
To be honest, MNF have never been very customer focussed and they are becoming even less so as time goes by.
I agree but on the other hand I and a number of other accounts I look after use mnf as the primary vsp because they are so reliable that I cant recall ever needing to call them for assistance so lack of ready support doesnt bother me. Every time a new vsp appears I sign up and keep the account open by adding it to one of my devices but have not found one yet that I would use in place of mnf for friends and relatives. Fak is our backup vsp.
because they are so reliable
That is certainly true. Also, their Neosaver plan is yet to be beaten by any VSP, not counting their own PT Freedom plan. So, MNF has its good points and bad. Not having a rep on WP is not one of its good points.
Anyone having issues? Seeing 486 errors in the logs and just getting busy tones trying to dial out atm
Anyone having issues? Seeing 486 errors in the logs and just getting busy tones trying to dial out atm
Seems OK here.
S
Came good soon after and has been working fine since. Seems to be issues more and more frequently of late. Hope things stabilise soon!!
Hi all, I have been with PT long enough than I can remember and it works perfectly till last couple of months. When I make calls the first 1.5 mins is OK but it then I cannot hear the receiver end but they can still hear me OK. Contact PT support and they suggest me to port forward 5060 to 5061 but I doubt this is the problem?! How and what should I do?
Can anyone help me out with port forwarding for PennyTel? My Billion 7800N finally died so I bought an Asus DSL-AC68U but the voip is terrible.
I noticed in the modem log that the firewall is dropping rtp packets from 202.85.243.53:16447 during voip calls but I thought the PT IPs were 202.85.243.115 & 202.85.243.117. I've also noticed hundreds of dropped packets only during voip calls from 125.213.162.242 but I don't recall that being an IP address for PT voip.
The overseas calls are terrible, call stays up for a few minutes then drops, every time, and only since I've replaced the modem. So my next step was going to be to try port forwarding.
Cheers
Anyone else down? Both PT accounts not working, no outgoing and no incoming calls. DIDs dead. As of about 10.30 am.
Even 777 support cannot be contacted.
Is there a shortcut to support?
Raised a ticket in the portal/website about mum's DID disappearing even though the $15 fee is paid but no response as yet.
I found PT working again around 11 am
Please help Pennytel. Your system is exasperating and has defeated me! I have been trying to login to my account 6128064XXX with total non success.
I clearly have forgotten the password so use the Forgotten Password link to get a new one. The response from your password server comes back with;
Your PennyTel login credentials are:
XXXriesXXX@XXXX.com.au i.e my email not the account number
caFxxxxKZn
(XXX's to hide detail)
But this does NOT WORK. I've tried at least three times and always get the same response but with different passwords.
Why do you give me a password related (or apparently not) to my email when I'm trying to login with an account number?
I had no problem getting the password for my other Pennytel account so what is wrong?
(have sent a support request in � but hopefully WP will be faster.)
Why do you give me a password related (or apparently not) to my email when I'm trying to login with an account number?
Did you try logging in with the email and password that they give you?
Did you try logging in with the email and password that they give you?
Yep I tried that as well as using the password for the account number all fail! (or I do)
Maybe it's because I have 2 accounts attached to the same email and somehow their system can't sort out which is what. Still strange to get an email as a user ID when I'm (trying to) log in with an account number ID.
Uh-oh, I just noticed that on Monday I received spam to 3 email addresses used exclusively for PennyTel accounts.
A security breach at PennyTel?
Uh-oh, I just noticed that on Monday I received spam to 3 email addresses used exclusively for PennyTel accounts.
A security breach at PennyTel?
Join the club here whrl.pl/RezE8B
S
Is anyone else having trouble with PT's ANI callback service? I am calling the server, the line is engaged but it does not call me back.
Ani callback not working for me as well.
Mine's not working either, for both ANI and web callback. I submitted a ticket on Friday morning and they came back 2hrs later saying it was fixed and to try again. It wasn't fixed.
Z
My service hasn't been registering the past few days. I'm not sure what else to say, I haven't changed any settings and I'm still using the SPA3102 ATA I got a long time ago.
Anyone else having the same issue?
Mine's not working either, for both ANI and web callback.
Just tested ANI and web callback and both are working now. Pennytel still did not get back to me since I told them it still was not fixed last Friday afternoon.
Z
DISREGARD! turned out to be headset problems
Anyone having problems with the person you are calling can't hear you or they say they can hardly hear you. Just started in the last two days with calls to 3 different numbers. Most calls are OK
I cant receive any calls at all on my pennytel account.
I cant receive any calls at all on my pennytel account.
Just called my home VOIP number and it seems to be working.
Z
PT is down for me for an hour or so.
Earlier today the account portal was down, now thats up again.
When I rang support direct a recording said it's only open 9-5 M-F.
Really!!!
yup 2 different PT accounts at different locations are down here as well
I've checked four accounts and they are all unregistered.
My Fritz says Reason for error: Remote site not responding. Timeout.
and my Quadro says Could not Register user 88810338 on server sip.pennytel.com:5060. Reason: Timeout occurred
S
PT is down for me for an hour or so
I hate "Me Too" replies, but PT has failed to register for hours on my Gigaset C610 IP although 3 other VSPs are rock solid. What is with PT? Used to be one of the most stable and reliable, now very iffy.
Just a thought, are PT trying to get rid of legacy accounts? :-(
Getting "Provider Registration Failed" message at the moment.
Anyone else ?
Pennytel page says that no issues are reported.
Think it's down here too. Just reconfigured my network and cant register again. Pennytell faults page say all OK
Yup, just came back okay after 15 minutes.
Must've been one of those "She'll be right!" network changes.
mines up again
http://www.ozvoipstatus.com/?page=stats
Here we go, bookmark this site for future reference if any VoIP providers are down : )
Pennytell faults page say all OK
Don't take any notice of that page. It does not monitor anything and it is not even manually updated ever. Many moons ago, when Pennytel was still Pennytel, I asked them to remove that page but they never did.
https://www.mypennytel.com.au/login.action � been sitting there for 15 mins. Site must be down.
https://www.mypennytel.com.au/login.action � been sitting there for 15 mins. Site must be down.
Seems to be working for me all day.
http://postimg.org/image/npoggpvsx/
Portal and calls in / out work fine.
Today I'm getting network out of order when trying to dial out, incoming is ok, anyone else ?
network out of order
Dial in / out worked for me all day ( using a Gigaset handset & base station ).
(using a Gigaset handset & base station
It would be a bit hard to use the handset without a base station wouldn't it!
One of the below static routes I've added for Netflix has buggered up calling out on Pennytel, which one will it be ?
37.77.176.0 255.255.240.0 192.168.178.2
191.45.56.0 255.255.248.0 192.168.178.2
198.38.96.0 255.255.224.0 192.168.178.2
185.2.216.0 255.255.248.0 192.168.178.2
108.175.32.0 255.255.240.0 192.168.178.2
208.67.222.222 255.255.255.255 192.168.178.2
209.244.0.3 255.255.255.255 192.168.178.2
198.38.0.0 255.255.0.0 192.168.178.2
198.45.0.0 255.255.0.0 192.168.178.2
23.246.0.0 255.255.0.0 192.168.178.2
45.57.0.0 255.255.0.0 192.168.178.2
108.175.0.0 255.255.0.0 192.168.178.2
185.2.0.0 255.255.0.0 192.168.178.2
208.67.220.220 255.255.255.255 192.168.178.2
209.244.0.4 255.255.255.255 192.168.178.2
185.2.223.0 255.255.255.0 192.168.178.2
108.175.38.0 255.255.255.0 192.168.178.2
198.45.48.0 255.255.240.0 192.168.178.2
185.2.220.0 255.255.252.0 192.168.178.2
One of the below static routes I've added for Netflix has buggered up calling out on Pennytel, which one will it be ?
sip.pennytel.com = 202.85.243.105
http://postimg.org/image/5ao632cw7/
SIP proxy: sip.pennytel.com
Outbound proxy: sip.pennytel.com
Supported codecs: G729 (preferred), ILBC, GSM, G711u/a, G722 (high def)
Test Numbers: 775 � information line, 771 � balance inquiry, 888123456 � echo test
Are you able to call out to test numbers ?
pennytel down again?? been 2 days all I get is scratchy tone and cant make calls or anything, restarted and still same. what gives??
anyone else having issues? as for the past 30min we have not been able to register?
anyone else having issues?
Sorry for the late reply but mine is all good.
Hopefully you are OK now. :)
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