Thứ Bảy, 1 tháng 10, 2016

NBN - Reynella (5REL) part 1

  • 2015-Aug-20, 7:42 am
    techno100
    O.P.

    There hasn't been any thread about this area so I decided to open one for the people living in the area.

    The SAMs include:
    [MTM] 5REL-01
    [MTM] 5REL-02
    [MTM] 5REL-03
    [MTM] 5REL-04
    [MTM] 5REL-05
    [MTM] 5REL-06
    [MTM] 5REL-07
    [MTM] 5REL-08

    Most likely all FTTN rollouts.

  • 2015-Aug-20, 7:42 am
    Retired Ninja

    techno100 writes...

    Most likely all FTTN rollouts.

    It would appear so. http://www.mynbn.info/sa/5REL

  • 2015-Aug-20, 9:53 am
    CJ23

    I'll take anything atm. As long as there is an increase, I'll take it for now

  • 2015-Aug-20, 9:53 am
    techno100
    O.P.

    Sadly none of the SAMs in the Service Area have no estimated Ready for Service...

  • 2015-Aug-20, 10:12 am
    CJ23

    techno100 writes...

    Sadly none of the SAMs in the Service Area have no estimated Ready for Service...

    unfortunately not. I wonder how long it will be in remediation though, the majority of copper is pretty good around this area. I reckon build wouldn't be too far away

  • 2015-Aug-20, 10:12 am
    techno100
    O.P.

    I'm guessing 2-3 months

  • 2015-Aug-21, 9:59 pm
    Greg

    I wonder how long it will be in remediation though

    NBNco originally had 5REL-01 as build to commence in September and RFS to be Q1 2016., It has now been moved back to build commence Q1 2016, I hope it goes into build this year.

  • 2015-Aug-21, 9:59 pm
    fitzy39

    Yes please hurry up.... I'll take anything also.

  • 2015-Aug-21, 10:54 pm
    CJ23

    If they get themselves sorted out I think this could be one of the easier rollout areas. Spread out, heaps of pre determined node areas, those on RIMs don't have much distance so speeds could be awesome and new copper.

  • 2015-Aug-21, 10:54 pm
    Killer1500

    As someone that lived in Reynella, i would of taken anything including FTTN, hopefully this won't take long to roll out.

  • 2015-Aug-22, 8:18 pm
    CJ23

    Killer1500 writes...

    As someone that lived in Reynella, i would of taken anything including FTTN, hopefully this won't take long to roll out.

    very much so. This 5mbps down has reached it's limits.

  • 2015-Aug-22, 8:18 pm
    redlegs

    We're on a RIM in Sheidow park. Just wondering how that will effect our connection to the NBN once its available in our area. Currently we can only get ADSL1 and our download speeds are stable at 6mb.

  • 2015-Aug-22, 8:43 pm
    NetskyAU

    redlegs writes...

    wondering how that will effect our connection to the NBN once its available in our area.

    You should be migrated over to the FTTN system.

  • 2015-Aug-22, 8:43 pm
    CJ23

    redlegs writes...

    We're on a RIM in Sheidow park. Just wondering how that will effect our connection to the NBN once its available in our area. Currently we can only get ADSL1 and our download speeds are stable at 6mb.

    NetskyAU writes...

    You should be migrated over to the FTTN system.

    Yep that's it. Those RIMs will be replaced with Nodes.

    The Copper which gives you ADSL 1, will remain just the backbone will be fibre. Which brings a speed boost and any other associated benefits.

  • 2015-Aug-23, 8:30 pm
    techno100
    O.P.

    Just I quick question. What happens to the RIMs after the 18 month transition after the completion of the FTTN rollout in a SAM, will they be deactivated and removed or deactivated and just stay there?

  • 2015-Aug-23, 8:30 pm
    redlegs

    Thanks for the reply's. Cant wait to get off this horrid RIM and the terrible plans that come with it. Compared to what we have at the moment the compromised FTTN network is looking very inviting. Hopefully it comes sooner rather than later.

  • 2015-Aug-23, 8:42 pm
    CJ23

    techno100 writes...

    Just I quick question. What happens to the RIMs after the 18 month transition after the completion of the FTTN rollout in a SAM, will they be deactivated and removed or deactivated and just stay there?

    I reckon you'll find they will build as close as they can to the RIM with the new node, use it for ADSL and voice up until everyone has transitioned over and then just remove them. But I really am not sure.

    redlegs writes...

    Cant wait to get off this horrid RIM and the terrible plans that come with it. Compared to what we have at the moment the compromised FTTN network is looking very inviting. Hopefully it comes sooner rather than late

    Definitely. It will be really good. Best thing about Sheidow too is the Copper is quite new and the RIM locations (where the nodes will go) isn't too far away from peoples houses. So the new VDSL (ADSL + the Fibre basically) should bring about some pretty nice speeds. We will have to see I guess.

  • 2015-Aug-23, 8:42 pm
    Greg

    Some areas of hallett cove and sheidow park have access to hfc cable, I would be surprised if they overbuit where hfc is available, besides you may well be better off on the upgraded hfc network

  • 2015-Aug-23, 8:47 pm
    CJ23

    Greg writes...

    Some areas of hallett cove and sheidow park have access to hfc cable, I would be surprised if they overbuit where hfc is available, besides you may well be better off on the upgraded hfc network

    I didn't know anywhere around Sheidow had HFC actually.

    But I know that lots of Hallet Cove does, my mate is currently on the telstra cable.

  • 2015-Aug-23, 8:47 pm
    Austen

    CJ23 writes...

    I didn't know anywhere around Sheidow had HFC actually.

    But I know that lots of Hallet Cove does, my mate is currently on the telstra cable.

    We have the cable past our house at Hallett Cove.

    I'm currently on ADSL2 but often it would be quicker for me to chisel 0's and 1's into a block of granite and get Australia Post to deliver them to a server somewhere, have someone chisel 0's and 1's into another block of granite and get then posted (surface mail) back to me.

    Austen.

  • 2015-Aug-24, 5:09 pm
    CJ23

    Had anyone seen any digging or work around here yet?

  • 2015-Aug-24, 5:09 pm
    Greg

    CJ23 writes...

    Had anyone seen any digging or work around here yet

    Your hilarious!....

    I did see an NBN van on the cove road at 4pm, however I didnt see any people otherwise i would have stopped for a chat. I have also seen a few pits with some form of cable coming out of them, no idea what it or what it is for.

  • 2015-Aug-24, 5:28 pm
    CJ23

    Greg writes...

    Your hilarious!....

    I did see an NBN van on the cove road at 4pm, however I didnt see any people otherwise i would have stopped for a chat. I have also seen a few pits with some form of cable coming out of them, no idea what it or what it is for.

    I was hopeful lol. Didn't think so though aha.

    Just hoping something visibly gets done so is all. Anything is better than nothing.

  • 2015-Aug-24, 5:28 pm
    techno100
    O.P.

    Would 5REL-01 finish before the other SAMs because it had around 2 month headstart?

  • 2015-Aug-24, 5:40 pm
    NetskyAU

    techno100 writes...

    Would 5REL-01 finish before the other SAMs because it had around 2 month headstart?

    I think it would depend if they run into any trouble. 01 could run into multiple issues but 02 could run into no issues and smash through it.

  • 2015-Aug-24, 5:40 pm
    CJ23

    From memory 5REL -01 to 05 all started at the same time and then 06-08 followed.

    Hopefully the earlier 5 RELs get priority ;)

  • 2015-Aug-25, 4:28 pm
    Greg

    CJ23 writes...

    From memory 5REL -01 to 05 all started at the same time and then 06-08 followed.

    Hopefully the earlier 5 RELs get priority ;)

    5REL-01 was listed first followed by the rest about a month apart, 02 I believe was omitted until the latest update. Like I said previously build commence for 01 was scheduled for next month ( September) now all info says build commence q1 2016. I hope it starts this year. I am in 01 and have been struggling with crap internet since I can't remember. It took me over a year to get moved off of an RCM, then I suffered from the >56db loss rubbish that Telstra imposed as it stands my loss is about 57 db

    If they replace the RCM with a new node then I should have about 275m of cable, with any luck I'll be able to to sync at >50Mbps

  • 2015-Aug-25, 4:28 pm
    CJ23

    Greg writes...

    Like I said previously build commence for 01 was scheduled for next month ( September) now all info says build commence q1 2016.

    If they replace the RCM with a new node then I should have about 275m of cable, with any luck I'll be able to to sync at >50Mbps

    I Really hope they start this year too..

    I'm bloody interested to which RIM serves me. I'm fairly sure there is two around me both sub of 150m distance. So hopefully I can get a nice high sync.

    Don't want to get my hopes up however.

  • 2015-Aug-25, 4:46 pm
    Greg

    CJ23 writes...

    I'm bloody interested to which RIM serves me. I'm fairly sure there is two around me both sub of 150m distance. So hopefully I can get a nice high sync.

    Type you address in here
    https://www.mybroadband.communications.gov.au

    It will show you you DA

  • 2015-Aug-25, 4:46 pm
    CJ23

    Hmmm. I'll have to head out for a walk and see which one it is then. Thanks mate

  • 2015-Aug-25, 5:29 pm
    Killer1500

    There was Heaps of Telstra guys checking the ducts today, look like there was some vacuum cleaning truck too around the strand this morning around 11am, definatly some activity happening.

  • 2015-Aug-25, 5:29 pm
    CJ23

    Stacks of SA power network trucks and vehicles around Hallet Cove Beach station this morning.

    Not sure if NBN related but I know SAPN were handling a lot of it in the St Marys rollout. So who knows.

  • 2015-Aug-25, 8:10 pm
    novy44

    Wow I got excited when I saw "NBN-Reynella" heading.. thinking they started the roll out!

    Hopefully miraculously soon. :)

    Will be watching this thread with interest though.

  • 2015-Aug-25, 8:10 pm
    CJ23

    novy44 writes...

    Wow I got excited when I saw "NBN-Reynella" heading.. thinking they started the roll out!

    Hopefully miraculously soon. :)

    Will be watching this thread with interest though.

    We wish mate! Lol :)

    But yeah whole area is in preparation for the FTTN rollout now.

  • 2015-Aug-25, 8:15 pm
    Firesale 2013

    SPAN has not got a Contract for FTTN yet your area is to be FTTN. At this stage they only have 5 FSMA which are due within the next 6 months.

  • 2015-Aug-25, 8:15 pm
    CJ23

    Firesale 2013 writes...

    SPAN has not got a Contract for FTTN yet your area is to be FTTN. At this stage they only have 5 FSMA which are due within the next 6 months.

    That's what I thought.. Didn't think it was NBN work this morning to be honest.

  • 2015-Aug-25, 8:25 pm
    Greg

    It would appear that SAPN was installing or upgrading transformers near HCSPS

  • 2015-Aug-25, 8:25 pm
    CJ23

    Greg writes...

    It would appear that SAPN was installing or upgrading transformers near HCSPS

    Hmmmm interesting. Guess that's what they were doing this morn

  • 2015-Aug-25, 8:28 pm
    Greg

    CJ23 writes...

    . Didn't think it was NBN work this morning to be honest.

    Well it could be NBN related, all those extra nodes situated around the place may require SAPN to upgrade its network in order to meet the power requirement of all those nodes. Then they can go and ask AER for a price rise to cover their expenditure.

  • 2015-Aug-25, 8:28 pm
    CJ23

    Greg writes...

    Well it could be NBN related, all those extra nodes situated around the place may require SAPN to upgrade its network in order to meet the power requirement of all those nodes. Then they can go and ask AER for a price rise to cover their expenditure.

    Yep. Intriguing your info just before. Could definitely be NBN related.

    They were working on the box just along shamrock road (RELA:66) so looks like that area has had some activity.

  • 2016-May-11, 3:00 pm
    bigmacmclean

    450 away is very likely. a node does service a lot of homes.
    once its all RFS (Ready For Service) NBN Tracker will actually say which Node your on. til then its kinda guess work.
    and then this site tell you the pillar you are on:
    https://www.mybroadband.communications.gov.au/

  • 2016-May-11, 3:00 pm
    shueardm
    this post was edited

    The one 450 mtrs away is 5REL-02-01 but I am shown to be on 5REL-03-02. Maybe it hasn't been installed yet?
    EDIT> I went back and yes it is 5REL-03-02 I got mixed up, sorry.

    So I am a 400 mtr drive � not as close as hoped. Speed expected on 100/40? Any takers

  • shueardm
    this post was edited

    Slowly piecing this together.
    I am on 5REL-03-02 Node but RELA:195 pillar. ( I presume it's the closest pillar and a new one).
    The node is around 500 mtrs from the pillar which is passed me , then the pillar send the rest of the copper back to me around 250mtrs. Not totally impressed.
    I presume the node to pillar copper is a lot thicker than pillar to house? In which case it would not loose too much ? Just guessing

  • bigmacmclean

    So how are you finding out which Node your on?
    Its not always your closest one. copper layout is a funny thing.

  • shueardm

    from the finder website you enter address and it tells you

  • bigmacmclean

    Got ya :)
    5-REL-05 isnt up to that state yet.
    They are still connecting copper to nodes so hopefully soon %REL-05 will get some node info

  • 2016-May-11, 4:13 pm
    vnbozza

    Lots of action this week from Hallett Cove Station to Marino along Cove Road � appears they have given up on pulling cables in some spots and are starting to dig up areas.

    Also � ADSL at home over last few weeks has been worse than normal with a lot more drop-outs � no doubt linked to all the recent work on nodes � seems every weekend there is a van present and someone tinkering on Cove Rd top Roundabout.

    Bring on RFS

  • 2016-May-11, 4:13 pm
    Postal Dude

    talinthelost writes...

    Does anyone have any information on the sections that have been dropped off of the rollout map for Reynella (personally I'm after information on the southern section around Farnsworth Drive,

    This would be nice to know, I'm 10 metres from the cut off on the map. I think they are going to extend the HFC here but haven't seen any plans or official info on it...

  • 2016-May-11, 4:17 pm
    bigmacmclean

    Started labelling some Pillars and Nodes. if you do live near one. please help the community and add the pillar and node details. this way people can do some distance measurements. I have 350m of copper from node to pillar to house. so quite happy with that. Ive seen people get close to the full 100/40 at that distance.

  • 2016-May-11, 4:17 pm
    shueardm

    Here we are excited about 350 meters of cooper. The Liberals have really ( insert profanity) up this NBN

  • 2016-May-11, 4:26 pm
    bigmacmclean

    Like I've said before. We were due to have FTTP build commence May 2015 for end of year completion. So we would have had FTTP for 5 months already. Just sad really

    BUT. 100/40 or anything near there is better than the 3.5mbps I currently get

  • 2016-May-11, 4:26 pm
    shueardm

    Except that from reading a lot of other peoples reports, it 100/40 in the early morning and after midnight at best.
    Yep, really sad. I wanna move to Seaford Rise just for the FTTP

  • 2016-May-13, 4:01 pm
    bigmacmclean

    Really the 2gbps to each node won't be enough at all.
    There is more than just the fibre back haul that can cause congestion � my mate runs the international network team at a national ISP and he mentioned the costs to to RSPs is significant so until they have sufficient alienate they can't afford to oversubscribe themselves. Which is completely understandable.

    I'm happy to see the positive which is far better than what I have now and that as people transition to NBN that congestion will get dealt with and then once vectoring is enabled and RSPs have enough back haul it will be fantastic.

    Stuck with it so best to find the positive.

  • 2016-May-13, 4:01 pm
    Greg

    Big rolls of fluro Green cable being rolled out across hallett Cove today, people all over the show.

  • Mooingcow

    Anyone know the rough turn on time for this network? Mate has a node put in around the corner... 6 months? Year? His internet is flapped. O'Haleron hill. I assume it's the Reynella exchange

  • DisplayName

    Mooingcow writes...

    Anyone know the rough turn on time for this network?

    http://www.finder.com.au/nbn-tracker � Put in your address, have a look on the left for the Ready for Service date.

  • 2016-May-15, 6:25 pm
    Nath

    Looks like they stuffed up something in my area (5REL-07) today as my phone and internet are down.

    They were doing some wiring work on the node and pillar this morning that I'll be connected to on Sir James Hardy Way.

  • 2016-May-15, 6:25 pm
    DisplayName

    Yep, all down in 5REL-07. Wonder if this is related?

  • 2016-May-15, 7:32 pm
    xfaderx

    I currently get between 10-12 mbps with my adsl2 connection. I'm hearing some bad stories of ppl on FTTN 100/40 only getting around 20 mbps at best and sometimes still only 5-6 mbps.
    Because I'm getting decent adsl2 speeds i would hate to go to the nbn and find out i was getting faster speeds on my adsl connection.

  • 2016-May-15, 7:32 pm
    shueardm

    xfaderx writes...

    I currently get between 10-12 mbps with my adsl2 connection. I'm hearing some bad stories of ppl on FTTN 100/40 only getting around 20 mbps at best and sometimes still only 5-6 mbps.
    Because I'm getting decent adsl2 speeds i would hate to go to the nbn and find out i was getting faster speeds on my adsl connection.

    At the end of the day you don't have a choice. I got a good gut feeling Reynella will be good speeds

  • 2016-Jun-23, 7:17 pm
    cummo3

    3 weeks tomorrow rfs
    Hope they dont string us along

  • 2016-Jun-23, 7:17 pm
    Ryan30z

    cummo3 writes...

    3 weeks tomorrow rfs
    Hope they dont string us along

    Two weeks for 01, reading the St Marys thread has made me a little anxious. Probably the vocal minority but seems like NBNco really dropped the ball there. There's people people who ordered well over a month ago and connection date justs gets rescheduled come the day.

  • 2016-Jun-23, 8:04 pm
    cummo3

    The election will have been run and won so they probably wont give a f@ck either

  • 2016-Jun-23, 8:04 pm
    --GHOST--

    Ryan30z writes...

    Two weeks for 01, reading the St Marys thread has made me a little anxious. Probably the vocal minority but seems like NBNco really dropped the ball there. There's people people who ordered well over a month ago and connection date justs gets rescheduled come the day.

    Where did you get that information from?

    Cheers

  • 2016-Jun-23, 8:32 pm
    Greg

    2 weeks friday for 5rel-01 RFS . See finder or telstra wholesale site

  • 2016-Jun-23, 8:32 pm
    Shoots With Film

    Ryan30z writes...

    St Marys thread has made me a little anxious.

    Yikes!

    As I am using the blessed Adam WiMax (& I am out of contract), at least I know I can keep that running while they get the NBN sorted and I get a connection. I think I plan on running both services in parallel for the first month at least.

  • Ryan30z

    While I'm counting down the days till rfs, I'm trying not to get my hopes up. There's people in St Marys who ordered 6 weeks ago and just keep getting their appointment rescheduled. Or the tech connects the wrong pair at the pillar.

  • Ernie.

    Hi,

    I don't want to be a 'scare monger' and I 'really hope' that everyone gets faster and more reliable internet connections when they have FTTN NBN available.

    However, just be aware that FTTN is still a 'DSL' technology (vDSL) and in simplistic terms the 'NBN node' effectively becomes the 'Exchange'.

    It is VITAL that the copper cabling between the 'Node' and your property is in 'tip top' condition and that the phone cabling inside your property is also in 'tip top' condition, for reliable and fast FTTN connections

    As a Cabler, I have already been involved in 'optimizing' the internal cabling for FTTN customers in many other Adelaide suburbs.

    Note: I did try and point out earlier the other limiting factors to fast connections, namely the CVC/ Congestion issues which are the ISP's / RSP's responsibility. Make sure you check with your chosen provider regarding adequate contention ratios and congestion measures the providers have in place.

    I know there are many people that want 100/40 and unlimited downloads, and they will be 'maxing out', but I would be very surprised if they end up happy with the service they get.

    But it has to be better than a very slow ADSL though ??

    Cheers
    Ernie

  • 2016-Jun-23, 11:19 pm
    cummo3

    Ernie i will be calling you if i dont have fast internet!! Lol

  • 2016-Jun-23, 11:19 pm
    Ernie.

    cummo3 writes...

    will be calling you if i dont have fast internet!! Lol

    :-)

    I am in Hallett Cove. I just wanted to make local people aware that there are many factors that can affect the 'high speed FTTN � NBN' (sic)

    I totally understand that people will want 'max speed' and 'max downloads', but will people get that? based on my professional experience I doubt it!

    As I said earlier, there are many things that you can do to minimise problems, such as getting your cabling ready, and making sure your chosen provider can supply 'as advertised'. (CVC & Congestion)

    What I do know is, that potentially faster connections will show up the cabling faults more so than ADSL connections ever did...

    FTTN... bring it on (if that's all you can offer)

    :-)

    Ernie

  • 2016-Jun-24, 9:30 am
    cummo3

    I plan on going with a boutique supplier with better service
    Im hoping this will serve me better with congestion,time will tell. I must admit little worried about the cabling in my 1960s home in ohalloran hill so if speeds arent what should be then you may get some extra business

  • 2016-Jun-24, 9:30 am
    Tyroteq

    cummo3 writes...

    Ernie i will be calling you if i dont have fast internet!! Lol

    Out of interest, what speeds do you currently get in O'Halloran Hill? I'm getting about 450KBps down.

  • 2016-Jun-24, 6:01 pm
    cummo3

    1.5mbps down
    320.2 kbps up

  • 2016-Jun-24, 6:01 pm
    Ernie.

    Tyroteq writes...

    O'Halloran Hill? I'm getting about 450KBps down.

    cummo3 writes...

    1.5mbps down
    320.2 kbps up

    These both look very poor, do you have any idea on how far you are from the Exchange? 'as the crow flies' is an vague indication, but the cable length/cable route back to the exchange will likely be much longer...

    Have you (either of you) had an 'Isolation Test' done? to eliminate any internal cabling faults/issues??

    i can see some potentially unhappy people expecting to get 100/40 connections here.

    Best of luck.
    Ernie

  • 2016-Jun-24, 8:20 pm
    cummo3

    Mine was much worse before a recent issue with phone line was fixed, internode mentioned because im 5.5 kms from exchange that this is a good speed. Im going to be within 400metres of node so hoping for 50/20 at least

  • 2016-Jun-24, 8:20 pm
    Tyroteq

    Ernie. writes...

    These both look very poor, do you have any idea on how far you are from the Exchange?

    Almost 4.7km out from the exchange, the speed I indicated was in kilobytes, I believe cummo was talking bits.
    In this case my speed is 3.6megabit down, which is a very respectable speed at that distance, although I've tweaked my SNR rates a tonne and am on the ADSL 1 profile from internode which gives a better sync at distance. I'm fairly confident that my internal wiring and copper quality is pretty good as I can get to a low SNR without dropouts.

  • 2016-Jun-24, 8:27 pm
    Ernie.

    cummo3 writes...

    5.5 kms from exchange that this is a good speed. Im going to be within 400metres of node so hoping for 50/20 at least

    Tyroteq writes...

    Almost 4.7km out from the exchange, the speed I indicated was in kilobytes, I believe cummo was talking bits.

    Ok, both of you are fair cable distances... :-/

    However, I am approx 4 kms (cable length) from the Reynella Exchange. I have done everything possible to 'optimize' my connection back to the exchange, and I get around 5.4mbps (sometimes better) down & 1.02mbps up.

    Your connections:
    while there 'may' be problems from the Telstra box on the outside of your properties, ANY issues with the line right from the modem/phone socket inside your property up to the FTTN cabinet WILL affect your NBN 'FTTN Experience'...

    Recommend to get an isolation test done if you experience problems.

    Generally installing a new, dedicated cable is often cheaper than trying to fault find/repair existing cabling...

    Cheers
    Ernie

  • 2016-Jun-24, 8:27 pm
    cummo3

    How do you perform isolation test for your cabling?

  • 2016-Jun-24, 8:43 pm
    Ernie.
    this post was edited

    cummo3 writes...

    How do you perform isolation test for your cabling?

    The accepted way (for the Telcos) is to disconnect all internal cabling and connect a modem or test device directly to the 'lead in cable' coming in from the street, and measure results

    That is the ONLY way to eliminate 'internal cabling faults'.

    Unfortunately, only a Registered Cabler is legally allowed to do this work...
    When I carry out this task for clients, as part of my Report/TCA1, I provide details and information that can be forwarded on to ISP's and RSP's so that any problems can be fixed, by either the homeowner or the internet provider.

    It is not a 5 minute job...
    But it COULD make a big difference to your internet experience.

  • 2016-Jun-24, 8:43 pm
    cummo3

    I only want the line for the internet so might be easier/cheaper to put a new dedicated line in as suggested

  • 2016-Jul-8, 4:27 pm
    cummo3

    bigmacmclean writes...

    not worrying. just might not be updated. Jxeeeno will know but who cares. RFS is on track so Im STOKED. 1 week to go. then finally off the 2.8mbps

    Just tweetee jx
    He said not worry they are just having issues
    Getting ada info

  • 2016-Jul-8, 4:27 pm
    moojj

    Why? FFTN does not need a call out

    That was my impression as well, I asked the help desk person if I really needed a technician to come out or whether it's something I can do myself. I'm not sure if he was sarcastic or genuine but he asked if I was an NBN technician. Then explained some houses need to be setup others don't. Mine does apparently.

  • 2016-Jul-8, 5:07 pm
    shueardm

    moojj writes...

    That was my impression as well, I asked the help desk person if I really needed a technician to come out or whether it's something I can do myself. I'm not sure if he was sarcastic or genuine but he asked if I was an NBN technician. Then explained some houses need to be setup others don't. Mine does apparently.

    I think you got someone who didn't know anything and rude as well.
    I'd be ringing back to confirm what needs to be done at your house

  • 2016-Jul-8, 5:07 pm
    DAQDude

    Hoping that NuScope will deliver FTTN quickly.

    I was aware of the 8 July RFS date, so on 20th June I signed up on NuSkope and ordered their 100/40Mbps 500GB NBN service. I received an email confirming my information submitted, but heard nothing further.

    On 7 July I called NuSkope's number and spoke to sales to re-confirm that I'm interested in their service. I was told that they are unsure of the FTTN connection process, and was asked to perform a phone line test. In the evening after work, I dusted off our old phone and tested five phone connections in the house and received no dial tone (we discontinued the hardline about 6 years ago).

    On 8 July (the RFS date) I called NuSkope again this morning at 9:06am and spoke to sales to update them on my status. They told me that the NuSkope NBN FTTN sales team will contact me at lunch time today. I received no calls, text or emails.

    I'll give them until next week, if NuSkope don't bother contacting me my backup plan is to order Internode's 100/40Mbps 1TB NBN service. Customer service and service quality is very important to me, so which ever is able to deliver best will be my choice (price is less important).

  • 2016-Jul-8, 5:11 pm
    sabertoothmc

    Has anybody received a NBN notification in their mail box yet that is living in 5rel05-05? I rang up my ISP during the week and when they checked they said there were no dates indicated on whatever system they use. I said that finder and the telstra website were saying next thursday 15 Jul 2016. They told me we should get a notice in the mail about a week out.

    One thing i did find out though is Escapenet are releasing new plans $69.90 unlimited for 25/5 connection not listed on their website but if you ring up and ask about it they will put you on the new plans. Since o'halloran hill has crappy congestion anyway i dont fancy paying for a 100/40 connection when it will be unlikley to ever get near this. The guy i spoke to said it is likley that you will still get congestion and he has heard of people paying for the NBN on the 100/40 but only briefly getting near this and the congestion dropping their speed down to less than half what they paid for. I guess they are all marketed as up to speeds, but why pay for something you are never likley to get consistently. Im going to start with the 25/5 and see how it goes, since adsl2 is crappy anyway in my area im sure it will be a marked improvement.

  • 2016-Jul-8, 5:11 pm
    cummo3

    Thought nuskope prided themselves in customer service .........

  • cummo3

    I'm in ohalloran hill to but haven't received any notification but am not worried about that. Did anyone in 01 or 02 receive any or just go of finder?

    I'm 400 mt from my node and hoping for 50/20 and I plan to go with a isp that purchases enough bandwidth thus alleviating any congestion

  • cam667

    cummo3 writes...

    Did anyone in 01 or 02 receive any or just go of finder?

    Never received any notifications from NBN (in 02 BTW). A couple of people i know in 5CPK received them a few weeks after RFS.

  • 2016-Jul-9, 9:18 am
    DAQDude

    cummo3 writes...

    Did anyone in 01 or 02 receive any or just go of finder?

    I'm in ADA: 5REL-01-11 and received no notice (mail, email, text) about the RFS status (happened on 8 July).

    I even signed up for automatic notification through Finder.com.au and www.nbnco.com.au, and have not yet received even an email.

  • 2016-Jul-9, 9:18 am
    Ryan30z

    Just got my order confirmed for Telstra, install date 15th.

    Got the 100/40 speed boost for free, didn't take much just said I will be disconnecting my home phone and using voip on another provider. The guy offered $20 off or the $30 speed boost for free.

  • 2016-Jul-9, 10:22 am
    Shoots With Film
    this post was edited

    cummo3 writes...

    I'm 400 mt from my node and hoping for 50/20 and I plan to go with a isp that purchases enough bandwidth thus alleviating any congestion

    You're on 5Rel-05? Are you in the Oakford Estate? I had a walk down the end of the street to my closest box which is labelled 5Rel-05-15-FN0-001 I am assuming this is the node? (there is a pillar next door to it).

    Anyhow, back to ISP's. As much a I hate having to dance with the devil, after reading the above about NuSkope has me nervous and I have put Internode back on the list. I was reading in one of the threads and they have been actively monitoring 5CPK nodes and adding CVC capacity as needed, which is promising (but I will grant, it usually happens AFTER things slow down for the users....). The whole TPG thing still scares me though.

  • 2016-Jul-9, 10:22 am
    cummo3

    Didnt even know there was an oakford estate
    Yep thats the node on blueberry rd
    I have nuskope top aswell but hopefully they reply to the fella above plus they havent been that active in replying to ppl in their own threads recently. I too have had to put internode back on the list and considering looking into aussie broadband to

  • 2016-Jul-9, 10:26 am
    Tyroteq

    cummo3 writes...

    Yep thats the node on blueberry rd

    No it isn't, Oakford Estate is on the other side of Candy's Road. 05-15 is next to the creek that goes past the memorial.
    Check the map... >.>

  • 2016-Jul-9, 10:26 am
    Shoots With Film

    Tyroteq writes...

    05-15

    I added this about an hour ago. This box is on the little path between Allworth Drive and Tandana court, walking towards the Rec Centre that is on Candy Road. This is my closest box.

    Back to ISP's again � the more I think about it, the safe option is going to be Internode. I want a connection setup quickly, without people have to "work it out". I can also keep my crappy Adam VoIP number for free. Just need to now work out what hardware I personally need to get this to work! But, I will seriously be going contract free. I'd rather spend the $99 setup fee and have an out clause.

    Cheers

  • 2016-Jul-9, 10:40 am
    k-vdm

    Think I need to call Telstra again.. Person that called to place the order insisted that I had to still have my landline... Noob that I am argued a bit but yeah.. She did not even offer any discounts except the one advertised even after I went on about the line speed.. She was insistent that the basic 25/5 they offer will surpass all my expectations and needs....

  • 2016-Jul-9, 10:40 am
    Ryan30z

    k-vdm writes...

    Think I need to call Telstra again.. Person that called to place the order insisted that I had to still have my landline... Noob that I am argued a bit but yeah.. She did not even offer any discounts except the one advertised even after I went on about the line speed.. She was insistent that the basic 25/5 they offer will surpass all my expectations and needs....

    I spent most of my free time today on hold or talking to different telstra reps. I got my install date booked in this morning, got a call back around 5 saying my order had been rejected, and that the maximum speed their system would let me order is 25/5. Apparently "I'm in a 25/5 area"

    The rep was adamant that its the fastest I could get, so I called other RSPs and they all said I can offer me 100/40. A friend who works for NBNco in Melb checked my expected sync speed and I'm expected to get up to 100/40, and that the rep is just plain wrong.

    I called back asked to speak to a different person and they managed to put it through, hopefully I don't get a call back tomorrow.

    Are you a current customer? Ask to speak to a supervisor to get a better deal if so. I thought I was going to have to fight for the free 100/40. But as soon as I brought up a better deal he just said I can offer $20 off, I countered with free speedboost and he said ok.

  • 2016-Jul-9, 11:56 am
    DAQDude

    cummo3 writes...

    Thought nuskope prided themselves in customer service .........

    Chad replied to my message in the NuSkope forum. He said:

    "Found the account. Just waiting for NBNCo to finalise everything (Still hasn't been set to RFS in their systems yet)."

    /forum-replies.cfm?t=2530291&p=60#r1198

    Will see what happens next week.

  • 2016-Jul-9, 11:56 am
    cummo3

    Did they answer what modem they supply/reccomend?

  • 2016-Jul-9, 3:12 pm
    DAQDude

    cummo3 writes...

    Did they answer what modem they supply/reccomend?

    I was not informed (nor did I ask). Once I know I'll provide an update.

  • 2016-Jul-9, 3:12 pm
    sabertoothmc

    Just spoken to my ISP this morning and they have confirmed the RFS is still scheduled for the 15th July for 5rel-05. I asked if they could sign me up today, they said not yet as they cant file the paperwork until the RFS live date. Guess i will be phoning up on Friday morning then. I was also told that other people they signed up to the NBN, connection took around 10-14 days before they received the service once the paperwork was submitted but as i am on fttn it would be around 3. Not long now at least somebody has officially said its happening.

  • 2016-Jul-14, 5:15 pm
    Greg

    shueardm writes...

    . I'd like to know your actual copper length

    Mate that is actual copper length measured by telstra contractor and his adsl computer thing

  • 2016-Jul-14, 5:15 pm
    Braedan McNicol

    Greg writes...

    My speed test
    http://www.speedtest.net/my-result/5475579687
    modem stats

    Huawei HG658 on TPG 100/40

    Distance to node ~390m cable

    I would be stoked on that. Great stats

  • 2016-Jul-14, 5:29 pm
    cummo3

    Noticed 5rel-04 was due for RFS never updated to ready ? Any news?

  • 2016-Jul-14, 5:29 pm
    Greg

    cummo3 writes...

    Noticed 5rel-04 was due for RFS never updated to ready ? Any news?

    where are you looking for RFS confirmation.

    last week i just thought i would apply through TPG website and it came back available, way before finder etc said i could get it

  • 2016-Jul-14, 5:35 pm
    Theguynextdoor

    I phoned Telstra yesterday regarding 5rel-04 and they said my address in Trott Park will be RFS within two weeks (was meant to be active on 8th July).

  • 2016-Jul-14, 5:35 pm
    Ryan30z

    Just got off the phone from Telstra. Apparently all (just telstra?) nbn appointments before the 22nd have cancelled because of a problem with the nbn appointment system. My appointment has been rescheduled for the 26th.....

  • 2016-Jul-14, 6:06 pm
    k-vdm

    I hope not... The least they could have done was to notify customers who expected connection today.. I told them as much. Will update once I have a new date (whenever that may be...)

  • 2016-Jul-14, 6:06 pm
    k-vdm

    Not sure but apparently there is some problem with the data (that's what they said) and needed a designer.. I will get a relationship manager or something assigned to my order who will keep me updated. Let's see....

  • 2016-Jul-14, 6:14 pm
    cummo3

    Greg writes...

    where are you looking for RFS confirmation.

    last week i just thought i would apply through TPG website and it came back available, way before finder etc said i could get it

    Finder
    What sam are you?

  • 2016-Jul-14, 6:14 pm
    smokiedawson

    yep still not switched today, no call or nothing, order just says delayed and we will contact you if further information.....not happy jan!!!

  • 2016-Jul-14, 6:28 pm
    Ryan30z

    k-vdm writes...

    I hope not... The least they could have done was to notify customers who expected connection today.. I told them as much. Will update once I have a new date (whenever that may be...)

    He said it was a problem with techs not getting the order to go appointments, didn't say anything about design work. I got the usual "oh we were going to call and tell you" speech about the rebooking.

    This is starting to seem like the St Marys thread already....

  • 2016-Jul-14, 6:28 pm
    k-vdm

    Guess all we can do is wait... and wait.. and wait.. Frustrating as it is :(

  • 2016-Jul-14, 6:28 pm
    smokiedawson

    wow, yep just got off the phone � rescheduled to next thursday 21st....surely it can't be that hard to get it right! Obviously it is!

  • 2016-Jul-14, 6:28 pm
    cam667

    Looks like I'm the first to get screwed here. ADSL dropped just after 9 this morning. Got an sms saying all good just after 10. Wife was home, connected modem.... Nothing. Checked it out when I got home, called and logged a job. Waiting now with no internet.

  • 2016-Jul-14, 6:29 pm
    Greg

    cummo3 writes...

    Finder
    What sam are you?

    5rel-01-11

  • 2016-Jul-14, 6:29 pm
    Greg

    Sorry to hear so many people are having hassels , but I am loving it, no drop outs, which I havent seen in months. Netflix is streaming at 1080, a 1gig torrent only took minutes to down load. So happy to be finally rid of that 6km crappy line after so many years.

  • 2016-Jul-14, 6:36 pm
    Ryan30z

    Greg writes...

    5rel-01-11

    That's infuriatingly close to me. Wonder how they could connect some people but not others. I've went from the connection dates of 15th -> 18th -> 26th.
    Wouldn't have mattered anyway because turns out Telstra hasn't even sent the modem out yet.

    The current system for nbn connections is a complete mess.

  • 2016-Jul-14, 6:36 pm
    Shoots With Film

    Ho Hum. Looks like no Thursday night present for those who are due tomorrow.

    Damn

  • 2016-Jul-14, 6:38 pm
    bigmacmclean

    I did ring TPG tonight. They said they would call back as soon as it goes RFS tomorrow but I'll no doubt beat em to it at 9am hehe. Good luck tomorrow 5REL-05 peeps

  • 2016-Jul-14, 6:38 pm
    cummo3

    Nuskope took my order late yesterday but not convinced the sales guy had much of an idea about nbn and the process...

    We'll see how it progresses today with everyone else

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