If you post your full modem stats here or in /forum-replies.cfm?t=2479157&p=25 it might tell a few things
Thanks!
I posted over there whrl.pl/ReFRQy
Also, why are there grey dots on Burns Road regarding no technology defined?
Haven't found the pillar.
Thanks MrMac! I have a question, isn't 2KEL-05-13 just after Hawick Ct cross Cattai Creek Drive.
How come people whose houses are closer/right next to that estimated to actually have slower speeds?
Click on the premises and you'll see the routing to pillar/node. To the best of my knowledge, 2KEL-05-13 node serves 2 different pillars, which serve different houses in the area. One pillar is up on Craigmore Drive just after Carberry Ct, and the other is up the end of Cattai Creek Drive. So the routing goes from the premises out to the pillar, then doubles back to the node.
I wish I were getting those speeds!
I need to fix the map, but if it is 0m to the node, then I don't know where your node is yet. May be lower depending on how far away the node is. Also all the cable lengths are estimations on best case. The actual cable route could be going round the suburb up to 1km for all I know.
because the connection was still "provisioning" the speed boost would not have been applied
You're already getting a speed boost if you're getting 421/15
Also told me a cute story about a car getting more efficient as you run it in. Perhaps they think my wires need to warm up?
Rubbish. This is one of the reasons I haven't gone with Telstra in over a decade because they spin utter nonsense at you. Like you said everything I represent is as best estimate of best case I can give as a guide only. You'd likely need to look at internal house wiring, modem type, other devices on the line etc to make sure your premise is as best quality as possible. Past that, well, it's hope for the best with nbn
Edit: Also a comment on the other threads. Always test your results on wired LAN, preferrably get your maximum attainable rate from the modem status, and test at different times of the day (in low peak times). That will help you get an idea of best speeds possible.
"Is that your sync speed or a download speed?"
That was a download speed, off a TPG speed test.
Think I need to get all the modem specs and post for you wizards to look at....its just the standard modem that TPG ships for nbn.
You're already getting a speed boost if you're getting 421/15
421 I wish ! :)
yeah the Telstra guy was barely more literate than a sales puke
He pretty much PROMISED me 90 mbits!
Rubbish. This is one of the reasons I haven't gone with Telstra in over a decade because they spin utter nonsense at you.
I had good reasons to go with Telstra for ADSL2. Unfortunately leaving Telstra would cost me too much at this point. I've actually been happy with their support compared to my previous lying bunch of a-holes ISP
Edit: Also a comment on the other threads. Always test your results on wired LAN, preferrably get your maximum attainable rate from the modem status, and test at different times of the day (in low peak times). That will help you get an idea of best speeds possible.
Don't know where else to get maximum attainable rates :)
My speedtest.net and fast.com speeds have been spectacularly solid consistent and fast at all times of the day over ethernet and Wifi (albeit limited to about 37-39mbit down and 14-15mbits up)
For those of you who have already converted, do you still have dial tone that a back to base alarm can use or has your phone been converted to voip by your provider?
but if it is 0m to the node, then I don't know where your node is yet.
As I reported before, there looks to be a node in Rouse Hill on Mindaribba Ave on the north side near the corner with Milford Drive.
I'm with Telstra
My landline is now is VoIP
There should be no dialtone on the line
I say should because I'm not game to plug a phone into the line to find out
My understanding is that FTTN is not compatible with a dialtone
Haven't found the pillar
Ok, I know that it's KEL:801, will take a walk tomorrow to track it down!
Haven't found the pillar.
KELL:453 is located on the Miles St side of the park at the intersection of Miles St & Claremont St, Kellyville Ridge.
MrMac
Please find below the location of the Pillar for Kell:364
Thanks for all your work.
Thanks for providing info. For nodes, wherever possible can you provide the ADA ID off the node cabinet (white label on front panel) itself so I can associate correctly with pillars. I can get away with it but then won't be providing accurate info later on.
I will get that soon.
Thanks...
Ok, so the node is:
2KEL-07-13-FNO-001
Was looking for the pillar for over an hour, and is it a possibility that this is a CMUX/RIM area?
If so, the location is here.
If so, the location is here.
That's an electrical sub generator. I'm researching on DA rules, as my suspicion is that the 8xx DA's may served by other DA pillars in some cases
I'm researching on DA rules
Appreciate it.
If you need any information from me, please let me know.
Getting connected tomorrow, 2KEL02 with TPG, 25Mbps plan.
According to MrMac's heatmap, my premises should be able to get 94Mbps, but I have no use and can't justify the premium per month for the next speed step up (although, a 50Mbps plan would have been good).
Will update you guys on the progress.
can you provide the ADA ID off the node cabinet (white label on front panel)
What I think is a node has no signage on it anywhere, apart from a high voltage warning label. I suspect it may have more to do with the electricity grind than the comms network.
a 50Mbps plan would have been good
Aussie Broadband, among others, do offer a 50Mbps plan.
Aussie Broadband, among others, do offer a 50Mbps plan.
It's only $5 more a month to get 100/40... $60 a year extra for potentially double the speed.
Question... due to RFS in September, but a couple of questions:
- Will I need a central splitter? Not idea what they really are, assuming something like a line filter?
- Old normal handset phone won't work? I'll need a new VOIP phone to connect to the modem?
Connected today:
2KEL02 TPG 25/5 Plan About 300m from node
http://www.speedtest.net/my-result/5501597354
Line standard: VDSL2
Channel type: Interleaved
Downstream line rate (kbit/s) 28000
Upstream line rate (kbit/s) 6400
Downstream SNR (dB) 9.8
Upstream SNR (dB) 18.2
Downstream line attenuation (dB) 34.7
Upstream line attenuation (dB) 41.4
Downstream output power (dBmV) 13.5
Upstream output power (dBmV) 5.2
Anything of concern in modem stats? (SNR/attenuation/power)?
Changed phone port, have the following stats:
Line standard VDSL2
Channel type
Interleaved
Downstream line rate (kbit/s) 28000
Upstream line rate (kbit/s) 6400
Downstream SNR (dB) 22.1
Upstream SNR (dB) 21
Downstream line attenuation (dB) 13.9
Upstream line attenuation (dB) 5.7
Downstream output power (dBmV) 3.4
Upstream output power (dBmV) -5.2
How far are you from the Node + Pillar? Thanks
According to MrMac's map:
---
DISTANCE: NODE TO PILLAR (M)
99
DISTANCE: PILLAR TO PREMISE (M)
465
---
And on the modem it says this:
Line standard VDSL2
Channel type Interleaved
Downstream line rate (kbit/s) 102745
Upstream line rate (kbit/s) 43868
Downstream SNR (dB) 7.5
Upstream SNR (dB) 6.1
Downstream line attenuation (dB) 13.2
Upstream line attenuation (dB) 5.8
Downstream output power (dBmV) 12.4
Upstream output power (dBmV) 7.1
Downstream CRC 91
Upstream CRC 79
Downstream FEC 46608
Upstream FEC 19814
If you bridge it, then how do you plan to connect your phone?
Asking because I'm also interested in TPG NBN.
I read from other threads here that once it's bridged, the Huawei's VOIP port no longer functions as it will pass everything through to the router. So you will need a router that has a VOIP port?
That is exactly my dilemma at the moment.
I'm going to go without bridging...for now
I have a separate ATA I can hook up for the phone if I can somehow grab the TPG VoIP details somehow.
Heaven and Rev, I'd be very interested to hear how your connection holds up over the coming hours/days as mine was ok at first but has been all over the place ever since.
TPG are sending a tech on Wednesday so I'll let you all know how that goes.
Just before midnight the other night my connection dropped between 7-9mbps d/l.
TPG said that was fine because it was at night and lots of people are active at that time. At midnight!?!? Jeeez.
To recap I'm under 300m from pillar, 100/40 plan in KEL02.
I can only imagine the other end of Arnold Ave KELL:112 is suggesting to be DA for. Surely that would be over 1km run (actually 1.9km as per road).
Yeah, I was kind of surprised they'd put the node so far from the pillar as the signal would go from the node to the pillar and then back to Burns Rd and onward. Sounds terrible for people especially further on. I don't know about Arnold Ave though-- Is that the same Distribution Area? It's not clear on MrMac's new map. This whole area used to be farm land until about 4 years ago (my previous landlord was the farmer) hence few distribution pillars.
According to MrMac's map:
---
DISTANCE: NODE TO PILLAR (M)
99
DISTANCE: PILLAR TO PREMISE (M)
465
---
Your speeds give me hope. I am around the same distance as you. Still three months to go for RFS in Glenwood.
Thanks for your reply.
I will be happy with anything above 70 MBPS. Currently on ADSL2+ at around 11 MBPS.
Connected to Aussie Broadband on 50/20 on the 25th.
300m from premise to node
Using DLink DSL-2877AL
DSL STATISTICS
Line State up
Modulation ITU G.993.5(G.Vectoring),G.998.4(G.INP)
Annex Mode ANNEX_B
Downstream Upstream
SNR Margin 20.5 dB 18.0 dB
Line Attenuation 9.2 dB 0.8 dB
Data Rate 55029 kbps 22599 kbps
ES 0 0
SES 0 0
UAS 120 120
FEC 99 53
CRC 0 0
The dlink stats are kinda lacking...
I'm getting a line test tomorrow and see what speeds I can further get before plunging for speed upgrade
Early alpha NBN MTM web test to replace cartodb map.
http://52.64.243.5/nbnmtm.html
There are too many light orange dots on that � for this NBN should be ashamed.
Those people (including me) have had the worst of it in regards to poor ADSL2+ speeds, and now we get the worst of it due to the tech NBN have rolled out.
On top of that if we looked to pay to change to fibre, we get hit with the massive cost to do so, and all of the people along the run who already have red dots could join for chump change off the back of our coin spent.
This is crap.
Shane.
Does anyone know if Telstra has managed to fix the congestion issues.......today was meant to be the date
Got connected with Telstra.
Speed is actually a little bit slower than ADSL2+.
DSL Type
VDSL2
DSL Mode
Fast
Maximum Line rate
5.26 Mbps 13.79 Mbps
Line Rate
4.91 Mbps 13.4 Mbps
Data Transferred
34.3 MBytes 364.09 MBytes
Output Power
10 dBm 6.3 dBm
Line Attenuation
12.5, 59.7, 80.7,N/A,N/A dB 26.4, 77.0,N/A dB
Noise Margin
7.5 dB 6.7 dB
In Rouse Hill (Augusta pl) there is a Beige Built cabinet with nbn marked pits next to it, anyone know what the difference is between the beige and standard green ?
In Rouse Hill (Augusta pl) there is a Beige Built cabinet with nbn marked pits next to it, anyone know what the difference is between the beige and standard green ?
It's a FDH (Fibre Distribution Hub). Serves FTTP. Also one next to Beaumont Hills shops so some FTTP going into brownfield locations for whatever reason nbn has decided
Does anyone know if Telstra has managed to fix the congestion issues.......today was meant to be the date
Also wanting to know, don't have time to call up myself since at work.
But will when I get home, my brother did a reboot few minutes ago but no success.
Also telstra confirmed for me last week all 3 tools show my speed profiles do match at 100/40 now.
But I still line sync at 13.2 up 30.51 down.
They didn't want to raise a case against NBNCo till they finish the augmentation today.
Such a pain.
Does anyone know if Fibre on Demand became an option or it got lost and forgotten?
Also telstra confirmed for me last week all 3 tools show my speed profiles do match at 100/40 now.
But I still line sync at 13.2 up 30.51 d
Who are you talking to at Telstra? Philippine call centres can't even spell NBN let alone offer any resolution.
It's a FDH (Fibre Distribution Hub). Serves FTTP. Also one next to Beaumont Hills shops so some FTTP going into brownfield locations for whatever reason nbn has decided
Saw that. What the hell? FTTP for those town houses? The shops?
FTTP for those town houses? The shops?
The benefits of being in a Telstra Velocity Estate... *sigh*
Who are you talking to at Telstra? Philippine call centres can't even spell NBN let alone offer any resolution.
On my third call I got someone useful.
On my second call however, I asked if there was anyway to change my start IP in the telstra gateway maxs dhcp settings. I was told I would have to pay for a static IP....
Complete face palm moment. Same number I was calling through each time, so complete hit and miss as to who picks up.
Just remotely tested my download speed again. Doesn't look like they've fixed or finished the augmentation and almost COB now :( but pretty sure that's on NBNcos end...
ok after fixing the internal wiring speed improved significantly.
Distance from Premise to Pillar: 154m
Distance from Node to Pillar: 189m
before :
71 down 36 up
after new wiring
93 down 37 up
woo hoo !!!
stats:
Connected
DSL Modulation Type:VDSL2
Annex Type:Annex A
Upstream Downstream
Current Rate (Kbps) 44199 101996
Max Rate (Kbps) 44226 104466
SNR Margin (dB) 6.7 6.6
Line Attenuation (dB) 23.6 11.6
Errors (Pkts) 0 0
Anyone else on 2KEL-02 experiencing congestion issues during peak time?
2nd night in a row (connected yesterday) where ping varies between 150-200ms and download speed varies between 10-18Mbps on a Sydney Telstra speedtest server.
Usually from 7PM onwards.
I am on a TPG 25/5 Plan.
Early days, but tonight there doesn't seem to be any congestion.
9ms ping, 23.5Mbps download (25/5) plan.
Heaven, Matt, are you guys experiencing an improvement?
Edit: Spoke to soon, turned to sh*t again
Hey neighbour! Are you on Telstra Pillar DA316 (Redden Drive) or DA314 (Poole Road).
Was sticking with TPG temporarily till I move later this year. Now have a case manager assigned by TPG, but still no answer where the problem lies for connection.
On DA314, and you?
You already with TPG for ADSL and phone line? Should be better providers out there that will care more than those guys.
Glenwood 2KEL-04 update
Yesterday they did the Copper Node to Pillar cabling at Kell:364 and a couple of other places.
Seems to be going at a good pace.
Hopefully RFS is brought forward from 21 Oct 2016. (Dreaming!)
OK NBN techs are real and I've spoken with one.
He just visited to check line. Looks like I may have been right and Telstra handover documentation had our copper pair incorrectly labelled.
Have this plugged in to find my line at the pillar.
https://imgur.com/a/z71Ld
Hopefully up and running soon.
Update: Up and running and unfortunately 650m from the node this is what you get:
http://www.speedtest.net/my-result/i/1723007004
Regards,
Shane.
On DA314, and you?
You already with TPG for ADSL and phone line? Should be better providers out there that will care more than those guys.
DA316. TPG are relodging with NBN as apparently previous request never exited pending with NBN, so back to end of queue (though they state they will escalate, doubt it).
Happy enough to stay with TPG for next few months to keep existing number etc. It's one of the things with TPG, normal conditions you get basic reasonably solid unlimited internet for a cheap price. It's when you want customer service because something has gone wrong that it's painful :)
Update: Up and running and unfortunately 650m from the node this is what you get:
Damn, doesn't give me much hope at 730m!
Update: Up and running and unfortunately 650m from the node this is what you get:
http://www.speedtest.net/my-result/i/1723007004
Should test wired to get your expected speed (link suggests was run on iphone)
Ian Paul
The nbn map says I'm on 2kel-08-16
Early days, but tonight there doesn't seem to be any congestion.
9ms ping, 23.5Mbps download (25/5) plan.
Heaven, Matt, are you guys experiencing an improvement?
Edit: Spoke to soon, turned to sh*t again
Didn't get too much time to test last night but it was running at about half normal speed and definitely back to 100ms pings in games.
I emailed forum_admin@tpg.com.au and they've come back to put together some evidence of speeds/latency in peak and off peak and send it through to them.
So many people complaining about TPG!
If you want good performance you have to pay for it.
Aussie Broadband is hitting full speed for me at all times. Very happy with the network performance, better than I expected it do be.
Aussie Broadband is hitting full speed for me at all times. Very happy with the network performance, better than I expected it do be
Same here. Been flawless with them. The only gripe is that all traffic goes back to Melbourne so there's some latency added to it but I can live with it for now.
Got an augmentation deadline of 09-08-2016 from Telstra.
Not very exciting as the rep told that it can take up to 18 months for augmentation to complete.
Basically, what they mean is that your stuck with your initial speed for a long long time.
Update again. WAN connection gone.
Okay seems an NBN activation tech has cut my line from the pillar. They do no doublechecks they only do what their list tells them correct or not. They should check their app first but most work off a printout.
So the faults technician from this morning updated the system to reflect my correct line and port but because the activations technician works off his print out he hasn't checked and seen the change & thats how it got screwed up again.
New tech coming back tomorrow.
Also for those asking: I did a speed test via wired as well and it was identical.
Shane.
For nodes, wherever possible can you provide the ADA ID off the node cabinet (white label on front panel)
2KEL-03-20-FNO-001 is located on the Miles St side of the park at the intersection of Miles St & Claremont St, Kellyville Ridge. Pillar KELL:453 is right next to the node cabinet.
So many people complaining about TPG!
If you want good performance you have to pay for it.
agree really happy with iinet, plan is bit dearer but worth paying for
http://www.speedtest.net/my-result/5510042494
KELL:112 has been broken up into multiple DA's, with new pillars, new copper and new nodes gone in
They do seem to be spending a lot of time working on/around the cabinet (2KEL-07-13-FNO-001) in comparison to other nodes I pass on a daily basis . I have walked KELL:801 on the basis of searching for the "new" pillar on a few occasions now without any luck (is there a new style of dome top pillars?)! To the point that I feel my area may call the cops for staring at their property (apologies if that is anyone here).
Might just approach the workers if I see them there again. Surely someone knows where the mysterious KELL:801 pillar is, getting determined to track it down now!
So many people complaining about TPG!
If you want good performance you have to pay for it.
Will changing Service Providers really make a huge difference?
Will changing Service Providers really make a huge difference?
If it's congestion then it is all the difference since it's based on the RSP, but on the other hand you're hoping whoever else you jump onto isn't about to run into the same thing. It can also be fixed in a matter of days or less so by the time you get reconnected it may be sorted by your old RSP
Will changing Service Providers really make a huge difference?
my experience from adsl era,
i was with optus and tpg with 2mbps speed for years, then someone told me that these big players are least bothered about securing additional bandwidth and upgrading hardware. so I moved to internode and straightway started getting 10 mbps consistently.
though this is my experience from adsl world , I'm not expecting these BIG RSPs to improve from there practices, rather they will offer unlimited data, iptv , voip services which I found useless if the quality and bandwidth is missing in the first place.
I wish , I'm wrong in nbn era..
Update. I'm online, again.
New NBN tech visited onsite. Problem confirmed caused by old paperwork as expected.
Likely after faults tech visited yesterday an activations tech blindly followed printout and disconnected me.
I now know what pair number I'm supposed to be vs what they thought, so can communicate this if things go bad.
Fingers crossed we stay online from now on.
Note: Also tested an ASUS DSL-AC68U vs the Telstra Gateway Max. Telstra was syncing 4Mbps faster than the ASUS, so back on the Gateway Max.
Regards,
Shane.
so back on the Gateway Max.
The Gateway Max has surprised me as one of the 'free' modems, the sync is great and the Wifi range is excellent compared to my last. The UI is a little slow though
Just upgraded my speed from 50/20 to 100/40
These are the modem stats:
DSL STATISTICS
Line State up
Modulation ITU G.993.5(G.Vectoring),G.998.4(G.INP)
Annex Mode ANNEX_B
Downstream Upstream
SNR Margin 8.8 dB 12.5 dB
Line Attenuation 9.4 dB 0.7 dB
Data Rate 92552 kbps 44199 kbps
ES 0 0
SES 0 0
UAS 120 120
FEC 0 0
CRC 0 0
Mr Mac's has me pegged at 95/38 which is as close as it can get!
So as consolation for my week of hell, Telstra billing have really stepped up.
- First month bill 100% credited
- 100/40 speed pack credited for as long as I stay with them
- Now month to month rather than contract with no exit fee charged
- Mobile data added to our shared data sim plan to cover usage during outage.
Don't think I can do much about my speed (38Mbps/15Mbps) so having Telstra provide above goes a little of the way to helping me come to terms with it.
Thanks,
Shane.
Found two nodes (I believe) in 2KEL-04. Name plates were installed in the last 24 hours.
2KEL-04-15-FNO-001 � located here, to the left of the driveway of 247 Glenwood Park Drive, Glenwood.
2KEL-04-16-FNO-001 � located here, to the left of the driveway of 5 Shaun Street, Glenwood.
Hope that helps.
Thanks for providing info. For nodes, wherever possible can you provide the ADA ID off the node cabinet (white label on front panel) itself so I can associate correctly with pillars. I can get away with it but then won't be providing accurate info later on.
Anyone know if it's possible to bridge Telstra's provided modem whilst retaining VOIP? Or are there any ISP provided modems out there that support this? I heard the TPG one doesn't and I'm not sure if I can be bothered buying a VOIP ATA separately.
KELL:112 has been broken up into multiple DA's, with new pillars, new copper and new nodes gone in. I'm slowing working out what covers what now.
Hi MrMac,
Regarding KELL:112 and 2KEL-07-13-FNO-001. This DA covers around 115 houses in the new estate to the north of Memorial Avenue, a very few on Memorial Ave and older properties on the west side of Windsor Rd. Areas west of Strangers Creek are covered by 2KEL-08-16 according to https://www.finder.com.au/nbn-tracker/map and are RFS. I don't see why they would need multiple DAs with only 115 houses. From what I saw today the new work at 2KEL-07-13 appears to only be connecting electricity to the node. Maybe you have inside information?
Lots of Action in 2KEL-04, Saw 4 NBN trucks working on 4 different Pillars on a Saturday. Was Quite Surprised.
Pillars on Meurants lane near Glenwood Park Drive, Malvern Road and Staff Ave.
Hope RFS comes in sooner then Oct... :)
TPG 100/40 connection.
2KEL02
498m to node
Estimated 68M down, 27M up.
Huawei HG658 modem/router
Downstream line rate (kbit/s) � 60383
Upstream line rate (kbit/s) � 30519
Downstream SNR (dB) 6.6
Upstream SNR (dB) 6.6
Downstream line attenuation (dB) 15.5
Upstream line attenuation (dB) 6.6
Downstream output power (dBmV) 14.1
Upstream output power (dBmV) 9.4
Downstream CRC 0
Upstream CRC 0
Downstream FEC 3827
Upstream FEC 20572
Overall very happy with the upgraded speeds. Downloads at 6mb/s compared to 0.6mb/s is night and day.
Upload speeds are underrated; finally able to upload my many thousands of photos to the cloud.
No more waiting for gif's to load, videos to buffer, wondering who's doing what and why it's so slow. Netflix cranking, gaming, downloading, photos uploading, and no performance drops. Awesome!
On Mr Mac's NBN map it has me as 67M down, 27M up, so kudos to the accuracy there mate!
Having said all that, running at 2/3 of the purported 100/40 speeds with little congestion due to early adoption, I'd be lying if I said it wasn't a little disappointing.
But, beggars can't be choosers...
Regarding KELL:112 and 2KEL-07-13-FNO-001. This DA covers around 115 houses in the new estate to the north of Memorial Avenue, a very few on Memorial Ave and older properties on the west side of Windsor Rd
Not that there is alot of logic to some node placements, the node is a fair distance away from the pillar (KELL:112), and would run close to 2km for some residents.
KELL:801 (the no technology found grey dots on his map) seems to be in the middle of KELL:112, but as I noted couldn't find any pillars. I believe the theory of Mr.Mac was to suggest it could be broken up given a newer estate. But I can't see any evidence to this.
Reality could be some residents in this zone are screwed, and would be lucky to keep the minimum standards of NBN.
Not that there is alot of logic to some node placements, the node is a fair distance away from the pillar (KELL:112), and would run close to 2km for some residents.
I don't think so. Looking at distances to the furthest house in KELL:112 it's about a kilometre from the node via the pillar and to the house-- which seems pretty normal the way they are doing this FTTN rollout.
Looking at distances to the furthest house in KELL:112 it's about a kilometre from the node via the pillar and to the house
Dont know the exact paths of the cables, but by road its 2km from 15-20 Arnold Ave, Kellyville � which according to myBroadband is on the edge of KELL:112.
Strange though when I look at nbn finder, it suggests the address is connected (2KEL-08).
So is it the mybroadband DA that is wrong/outdated?
I guess that is what is confusing me. That, and the mysterious KELL:801
Hi
Finally resolved speed issue for adsl2+ after escalating it. Since my contract is expiring and nbn is due in 1 years time they have offered the 99$ bundle with no extra charge for any speed issues if ever i require it as they always try to offer 100Mbs speeds if NBN infra allows it and have no speed tiers and it's on special 50% at the moment?
I didnt think it was worth it cause I dont want to be locked in another 2 year contract given that we are not yet nbn ready. I've found telstra air useless as i have problems signing in and its not available in most places I need it. I don't use home phone or their tv and already have the highly positively reviewed asus router which isnt locked down. So it comes down to their speed boost pack as per my understanding of some members comments here on getting slow speeds initially and then getting wows speeds after contacting telstra for speed increase?
Given that testra wants to go to the last drop of cost saving by outsourcing everything and no surprises with their recent outages I presume they would want to save on cvs. This nbn congestion issue already has the attention of the competition watchdog as this week read in the news that there were too many complains about nbn congestion from all carriers and customers deserve to know more details about speeds at different times and allow for no exit penalties the service didn't meet their expectations.
With adsl2+ it's a different game since they already own the infrastructure in rimmed suburbs. So can members here clarify about speed boost some of them required and does everyone with telstra require it?
Dont know the exact paths of the cables, but by road its 2km from 15-20 Arnold Ave, Kellyville � which according to myBroadband is on the edge of KELL:112
Sounds like it's not in the KELL:112 area-- must be a new DA and should and should be RFS also according to https://www.finder.com.au/nbn-tracker/map. Don't know where your node or distribution pole is. I think MrMac is looking at this. I didn't realise that area used to be part of KELL:112.
Hey, according to MrMac's heat map https://nbnmtm.carto.com/me Arnold Ave is on KELL:212 not KELL:112. You'll probably find the node near the junction of Memorial Ave and Old Windsor Rd near the distribution thingy.
You'll probably find the node near the junction of Memorial Ave and Old Windsor Rd near the distribution thingy.
There's also a pillar at the east end of Arnold Avenue and Memorial Avenue, which I think may serve 2KEL-08-16 which stretchs up Arnold to North peak. I worked out 2KEL-08-04 I think it was just west of that
KELL:801 (the no technology found grey dots on his map)
pretty sure the a lot of the DA800 numbers were direct feed to a PABX or similar from the exchange, they seem to have a border in other areas of a very small area, often like a factory site or a service station
pretty sure the a lot of the DA800 numbers were direct feed to a PABX or similar from the exchange, they seem to have a border in other areas of a very small area, often like a factory site or a service station
Yeah that confused me even more! Guess I will just have to assume KELL:112.
Hi MrMac
For KELL:10 (listed as GANSW704823728 on your MTM web test), the location is showing up a couple of streets away from its real location.
It's outside 4 Alwyn Cres � https://goo.gl/maps/Wm4sgfJihUP2 � you can see the pillar hiding behind the tree in streetview.
Thanks for all your work � it's awesome for all of those out here trying to find information!
Cheers!
There's also a pillar at the east end of Arnold Avenue and Memorial Avenue, which I think may serve 2KEL-08-16 which stretchs up Arnold to North peak.
Just checked out the above pillar. There are 2 pillars marked KELL P103 one looks older near the junction of Memorial Ave and Arnold Ave (-33.717352, 150.953326). The other newer pillar along with node 2KEL-08-16-PNO-001 is near the junction of Arnold Ave and Butler Ave (-33.714721, 150.951110) The node and pillar are right next to each other.
On 2KEL-08-10, getting hit with congestion already. getting 10/22 out of my 100/40 during peak and weekend. Lodged a fault with Aussie broadband who's going to raise it with NBN... Aussie doesn't think it's to do with capacity with Optus or themselves.
Anyone else on the same cabinet but with a different provider?
From 2KEL -02.Received an email from TPG saying that my service is active. The email advised to plug in the modern as usual and the service should be ready to go.
Connected the Huawei modem but no internet connection. Called TPG and ran through the standard troubleshooting. Reset the modem to factory settings but still not connection. The TPG helpdesk advised that they can't communicate with the modem and there could be a possible line fault. They have escalated the matter and some one will call back with 24 hours.
Extremely frustrating.
Addzy 22, my details:
Location ID: LOC000120161097 Service Class: 10 ADA: 2KEL-02-09
I'm on Edgewood Drive in SH Gardens. What about you?
Also Addzy22, after pushin and pushing with the TPG engineer, it appears that them telling me that the line is active (after providing an activation time of between 7am and 2pm today) does not mean a whole lot.
He said he is waiting on a report from the NBN on the status of the line, stating that they never got confirmation from NBN and just assumed it was active. I would have hoped that 6 weeks would have been long enough a lead time to get the activation right on the day. So frustrating and would definitely not recommend TPG for anyone who hasn't already had so much invested with them.
Im also in Stanhope G, NBN was connected last week � Telstra
FTTN, 100/40
been getting 90+Mbps consistently
Hi All,
I'm noticing significant drop in download speed from 6PM onwards every day.
I normally get 93mbps dload but after 8pm it goes down to mid 40s
Is there value way to fix this
Thanks
wondering if only I am affected. Which area are you from?
No you're not alone. See my posts here:
Shane.
Hi All,
I'm noticing significant drop in download speed from 6PM onwards every day.
I normally get 93mbps dload but after 8pm it goes down to mid 40s
Is there value way to fix this
Thanks
I'm getting the same with ADSL at the moment, ever since the NBN was rolled out across the road. Normally get around 5-6Mb/s and then drop to less than 1 for a few hours.
That is correct, but as I stated, with FTTN, every meter counts, even the internal wiring in your house counts.
If that is the case, NBN Co is retarded... They separated the closest node and pillar to me by at least 40m... the node being closer to me. I wonder how much of an affect it'll have on my speed.
40m is pretty excessive :-O I would hope though that that is alleviated by at least having new copper between the pillar and node as opposed to the same old copper between the pillar and you as you always had ?
Still pretty unimpressive nonetheless :(
ADSL-2 to NBN xfer from iinet literally took 5 minutes. I am waiting for my phone line to be enabled.
As my sync speed is 85/40 and I am on 25/5 plan I just upgraded on the iinet website so I am waiting for both things now.
Impressed at the lack of downtime so far. I will reserve my judgement until it is complete.
My NBN debacle continues. After signing up at RFS on 7th July, finally have install date of 30th August. I'm guessing that NBN may have been struggling on the long 350m copper run from Node to pillar
My NBN debacle continues. After signing up at RFS on 7th July, finally have install date of 30th August. I'm guessing that NBN may have been struggling on the long 350m copper run from Node to pillar
Ah, so you're on that pillar that's connecting to shared node I'm on... yeah... such a horrible design... I'm having congestion issues during peak, so they raised a fault with NBN to have a look.... won't hold my breath if they will bother to do anything...
I just got off the phone with nbn and my provider.
The nbn "rollout design issue" that I was told was a blocker has now been resolved and i'm supported to get an email confirming my installation date today or tomorrow.
According to the nbn map I'm 2KEL-08-16
Anybody else receiving lower than expected speeds?
Macs Map showed an estimated 82mbbs being 300m from node to pillar and 300 from pillar to premise. However with TPG 100/40 and i'm getting anywhere between 19mbs and 26mbs.
2Kel 05-02
If that is the case,
Yes it is.
NBN Co is retarded
Nope, just the technology.
I wonder how much of an affect it'll have on my speed.
It's the overall distance to the node that is crucial, not the individual distances (house to pillar and pillar to node). If your total distance is about 300m or less, you hit the Node-lotto jackpot.
It's the overall distance to the node that is crucial, not the individual distances (house to pillar and pillar to node). If your total distance is about 300m or less, you hit the Node-lotto jackpot.
Only first part of the lotto... the bottleneck would have to be the node when you have over 300 users on one to share a 1Gb connection...
over 300 users on one to share a 1Gb connection
All FTTN users loose on that one :(
Macs Map showed an estimated 82mbbs being 300m from node to pillar and 300 from pillar to premise.
That seems awfully high estimate for a 600M run, I'd expect closer to 50Mbps � 60Mbps at that distance. Also note that the line lengths are estimated, mine are shown as being under 500M but I know my actual line length is around 730M � you may find yours is similarly underestimated in the map.
Having said that, I would expect you should be getting closer to 50Mbps. Are your quoted speeds from speed tests or modem sync stats?
Anybody else receiving lower than expected speeds?
Check internal wiring , I've got 30 mbps improvement just by replacing old cabling and relocating phone socket closer to the street.
worth spending one off. VDSL2 is too sensitive to the line quality and noise.
So The NBN tech came to my house today. He said there was an issue with my connection to the node. He went to the node and did something and came back to my house and told my parents the net should be up and running (I was at work).
When I got home I performed a speed test. I'm getting 45/21..
According the Mr Mac's heat map:
KELL:62
TECH
FTTN
ESTIMATED DOWNLOAD SPEED (MBPS)
89
ESTIMATED UPLOAD SPEED (MBPS)
35
DISTANCE: NODE TO PILLAR (M)
DISTANCE: PILLAR TO PREMISE (M)
340
I've called TPG and the helpdesk was hopeless.
Check internal wiring , I've got 30 mbps improvement just by replacing old cabling and relocating phone socket closer to the street.
worth spending one off. VDSL2 is too sensitive to the line quality and noise.
I did have a TPG tech come to my house years ago when I was having ADSL issues. they did test the line and advised there was a lot of noise and this was a result of internal wiring. I asked TPG today to give me a quote for a tech to come on site to check the internal wiring.
How do I improve my speed? should I replace the crappy modem that was provided by TPG? should I get the wiring re-done like curiousSpider did? 30mbps is a huge difference and it would be worth the money to rewire the house.
should I get the wiring re-done like curiousSpider did?
since there is no traditional phone option once you're on NBN, you can get CAT 6 cable direct from premise entry point.
disconnect all old connection/cables you might have and just keep one brand new socket. (you can always use DECT handset for VOIP needs).
This reduces noise on the line. I had Matt from MDB electricals helping me with new wiring. awesome job he did and magical boost in speed.
MrMac � any info on how I can get an update on 2KEL-06? It still says Build Prep on NBN's site
Hi Guys,
Long time lurker of this post, first time to post as i got alot of information from this thread alone!
I got connected last week on 2KEL-02-07, with TPG 100/40 � FTTN.
I was relatively disappointed with my connection speed of 43/24. I confirmed and had connections re-done at these points to confirm this was not the cause. TPG basically said anything over 25mbps is acceptable so there was nothing i could do.
Luckily for me im in a single story and wiring is easily accessible. I shortened my Phone line by about 20 meters in total and terminated at the front of the house. My speeds as of right now are:
Downstream line rate (kbit/s): 81524 Kbps
Upstream line rate (kbit/s): 30629 Kbps
That is a whopping 38/6 GAIN over what i was almost ready to accept!!!!
I'm not implying this will apply to everyone, however if your speeds arent exactly as you expected, don't give up and try and a few things before just accepting what you have!
Luckily for me im in a single story and wiring is easily accessible. I shortened my Phone line by about 20 meters in total and terminated at the front of the house.
How do you go about shortening the wiring? Assuming that there's a bundle of excess cable in the walls?
Here is what it looks like with regards to node and pillar location.
Pillar on Rufus and the node on Kinchega... according to the total walking distance I am still within roughly 300m so hopefully it doesn't affect speed.
Good post Rob :)
Are you finding much throughput or latency variation throughout the day like others seem to be ?
Any update on congestion issue. I am stuck on 11 Mbps since being connected around 10 days ago. Telstra are impossible to talk to so I am not sure what to do.
Downstream line rate (kbit/s): 11450 Kbps
Upstream line rate (kbit/s): 4200 Kbps
Anyone using an RSP that utilises Optus as their off-net provider will be having congestion issues. Aussie Broadband confirmed that our area, Optus, are having problems during peak times and will be scheduling upgrades next week to fix it.
Guess Optus didn't foresee that our uptake for NBN was that fast...
Anyone using an RSP that utilises Optus as their off-net provider will be having congestion issues. Aussie Broadband confirmed that our area, Optus, are having problems during peak times and will be scheduling upgrades next week to fix it.
I'm direct with Optus 2KEL-05 and have noticed the past couple of nights things seem to be slower during those peak times. I put it down to the fact more and more people are being connected. Hopefully their "upgrade" does the job.
how I can get an update on 2KEL-06? It still says Build Prep on NBN's site
Construction starts next week with a late March '17 RFS date.
Awesome! Thanks. Where did you get that info?
Just signed up to iiNet for NBN. Currently with iiNet on naked DSL. The current connection sits steady at around 5mbps after ready all the comments on here hope I don't regret changing to NBN.
Can you change back (at a cost) from NBN fttn to dsl?
Located in Kellyville Village (older part of Kellyville)
Finally signed up, chose Aussie Broadband with an estimated activation appointment date of the 24th this month. Do I have to manually contact my current ISP (Telstra) to disconnect my phone and ADSL?
Can you change back (at a cost) from NBN fttn to dsl?
No, because after 18 months from RFS, all lines (that haven't been jumpered to the node) will be disconnected from the exchange, and if you haven't connected to the NBN then, you will lose internet and phone line connectivity.
Finally signed up, chose Aussie Broadband with an estimated activation appointment date of the 24th this month. Do I have to manually contact my current ISP (Telstra) to disconnect my phone and ADSL?
Best is to wait for NBN activation occur and you have a working internet and then disconnect afterwards. Are you porting your phone number too? then you will need to let Aussie broadband know as well if you want to keep it else if you disconnect from Telstra, it's as good as gone.
Any feedback on what Exeter fttn is like in performance? On 2Rou-03 which comes alive in September 16
Anybody else receiving lower than expected speeds?
Macs Map showed an estimated 82mbbs being 300m from node to pillar and 300 from pillar to premise. However with TPG 100/40 and i'm getting anywhere between 19mbs and 26mbs.
2Kel 05-02
Macs map showed 59 download for me......reality is 36 :( I'm guessing I must have bad wiring or something but the house isn't that old.
I'm direct with Optus 2KEL-05 and have noticed the past couple of nights things seem to be slower during those peak times. I put it down to the fact more and more people are being connected. Hopefully their "upgrade" does the job.
Was having a peek at the Aussie broadband site, and it seems that Optus had did the 'upgrade', and there is more capacity...
Will give it a crack tonight and see if it's any better, since Friday and Saturday are the worst for peak.
Do you mean Exetel Edd ?
I'm on 2Rou-03 and I'm thinking of going with Aussie BB on a 50 plan initially � they have a month by month option so I'm going to see how it goes � I would hate to lock myself into a provider for 24 mths and then find out other people on 2Rou-03 are getting a much better service with other providers. Hard to tell at this point though of course who is going to shine, but in general I've not heard good things about Exetel...
Still trying to make my mind up of I should go with Nbn or stay on dsl.
You will have to switch to nbn at some stage, adsl links will be permanently disconnected in 18 months.
So I got my NBN in Kellyville and upgraded to to 100/40. When I paced out my house from the SAM as I am in a cul-de-sac I thought I would only get 40 Mbps ~ (800 M By my guesstimate) but I'm getting this. I'm in Greyfriar Place
Maximum Line rate
46.11 Mbps 113.46 Mbps
Line Rate
44.19 Mbps 107.73 Mbps
Data Transferred
1754.2 MBytes 3202.98 MBytes
Output Power
14.1 dBm 6.9 dBm
Line Attenuation
5.0, 22.0, 32.5,N/A,N/A dB 12.2, 27.6, 40.3 dB
Noise Margin
7.3 dB 7.7 dB
DSLspeed test and downloading have confirmed this speed is accurate
So am I completely wrong ? Anybody got a calc they can point me to ? The ones online all seem to point to 40Mbps.
Not complaining just very curious. It is possible I am the only guy on this SAM atm as I signed up on the hr and the day it became available.
So I got my NBN in Kellyville and upgraded to to 100/40. When I paced out my house from the SAM as I am in a cul-de-sac I thought I would only get 40 Mbps ~ (800 M By my guesstimate) but I'm getting this. I'm in Greyfriar Place
Maximum Line rate
46.11 Mbps 113.46 Mbps
Weird and interesting. Maybe because all the copper in these areas is only 15 years old max?
What plan speed were you before the upgrade and how much were you getting?
You've got a node right on Greyfriar � near Ellerstone, as well as one on Poole not far from that one � not sure about pillars but there's certainly one near the fire station on Poole. I'm thinking you should always be getting a good speed with that kind of connectivity
Hey guys,
I was talking to a friend who works at telstra, and was checking what kind of deals they would have. When I asked about fees, they said that there was a charge for connection to NBN if the property did not have NBN in service in the prior six months. Did any of you pay this fee? I'm confused as i think this would be the fee to install the FTTP boxes in the house isn't it?
Cheers
there was a charge for connection to NBN if the property did not have NBN in service in the prior six months
I think you'll find the fee is charged is the property did not have any service in the prior 6 months.
Hello,
ADSL2 I was getting 6 down 1 up so 100/40 is crazy
I think I may have worked it out. It is the gauge of copper ( impossible to measure) and/or the quality of the joins and air gap fillers etc in the street.
Because my area is < 15 years old the gauge could be .5 vs .3 in the older areas. This is the only plausible explanation I have, Also I may be the only one in the street on the box atm so the Vectoring algo as there is no x-talk is not engaged giving me awesome speeds, I guess its all downhill from here.
Hi Everyone,
Just wanted to check the progress of the build status of "2KEL-07".
Last update on NBN rollout site is from 31st May 2016.
The target date showing is 16 Sept 2016. Does any one has further updates on this date, etc.
Has anyone signed up with iiNet? I'm on iiNet ADSL and so far have been happy with their service and speed.
I changed from Telstra to iiNet a few years ago because I was connecting at 8-10Mbps, but with Telstra was only getting half that speed when actually downloading something.
iiNet have at least been pretty consistent.
But it seems like NBN is a whole new kettle of fish...
Any recommendations for which provider in Kellyville?
Has anyone signed up with iiNet? I'm on iiNet ADSL and so far have been happy with their service and speed.
I changed from Telstra to iiNet a few years ago because I was connecting at 8-10Mbps, but with Telstra was only getting half that speed when actually downloading something.
iiNet have at least been pretty consistent.
But it seems like NBN is a whole new kettle of fish...
Any recommendations for which provider in Kellyville?
So far, every provider are having teething issues with capacity. Anyone using Optus as their off-net backhaul are getting hammered during peak. Judging from the forums, Telstra and TPG are having spotty performance issues during peak too.
I think you'll find the fee is charged is the property did not have any service in the prior 6 months.
Yeah, that's what I'm thinking initially, but I think my friend was getting a little confused with the situation when he was telling me some of the plans. (which also led to my confusion lol)
Telstra and TPG are having spotty performance issues during peak too.
Anyone hear if the augmentation happened to fix the congestion issues that Telstra was facing, i think was meant to happen yesterday
Hi All � so for anyone who was first told CVC's (congestion) issues would be resolved by the 26th of July by Telstra, then the 9th of August after they missed that date, well now they are saying the are NO congestion issues reported and there is NO CVC upgrade scheduled (according to the Telstra staff I spoke to last night). I escalated but I suggest we all start raising TIO complaints � we are all paying for speeds we are not getting and the RSPs will not pay attention or act on it until we all press the case. CVCs cost them money so they will not upgrade them willingly until we hold them to account � they contracted with us to provide a service and they aren't fulfilling that contract.
Prior to making a complaint, keep a log of speed tests from different parts of the day to provide as evidence.
I have been doing the above and building up a log to strengthen the case about speed fluctuations dependant on load and time of day.
they contracted with us to provide a service and they aren't fulfilling that contract.
Isn't that justification to leave?
I understand that they can argue against it not being in contract, however as an unhappy customer, push your disappointment and request to get out of contract and work with another ISP?
In saying that, the big ISP's all seem to have similar issues, so it's a catch 22.
Haven't heard many negative reports (if so, certainly more positive) regarding the smaller ISPs. It probably is simply a volume thing, and when they reach a number will fall into the same trap.
Is it OK to consider this a teething issue from the ISPs with the new technology?
Obviously my preference is/was FTTP, but clearly that hasn't happened and won't (at least short term).
Just wanted to check the progress of the build status of "2KEL-07".
Last update on NBN rollout site is from 31st May 2016.
Hi, i'm sitting in 2KEL-07 � and whilst still struggling with my pillar location, keep a close eye on RFS.
The latest update keeps the date listed as 16th September (updated 5th August).
https://www.telstrawholesale
Download the excel version, and there is a second tab for "expected RFS"
Telstra claim this information is provided to them direct from NBN Co, with the obvious disclaimer they may change.
Given the work around 2KEL-07 (and 03), seems reasonably on track.
NO congestion issues reported and there is NO CVC upgrade scheduled (according to the Telstra staff I spoke to last night).
Thats BS.....I was down to about 12mbps last night around 10 PM
now they are saying the are NO congestion issues reported and there is NO CVC upgrade scheduled (according to the Telstra staff I spoke to last night).
You may have just had an unhelpful lazy person, I have also encountered hit and miss with telstra call center staff.
So just called up regarding 2KEL05-13 congestion.
Which was said line augmentation 26th July, then moved to 9th August.
Now they've said its been moved to August 15th :(
So ridiculous, going to wait for billing to open up tomorrow see what they are going to offer and then lodge a complaint.
Will be about a month waiting and calling back continuously to follow this up now once it gets to that date.
There needs to be a way customers can view this information about their service.
going to wait for billing to open up tomorrow see what they are going to offer and then lodge a complaint
I called up and complained, getting a refund of $115
ran a new cat6 cable directly to the garage where my xDSL modem is located
I am planning to get the copper cabling replaced in the house to see if it makes a major difference.....do I still need to run the new copper cable from street to the point it enters my house or can the cabler run a Cat6 straight from street into the house instead?
Attention:
Regarding the congestion issue, I spoke with TIO and they confirmed that they have been receiving complaints against Telstra particularly from this area but they need a few more to establish a pattern and involve ACCC/NBN Co..
TO DO: If you are affected by so called congestion and were promised deadlines of 26th July, 9th August and now 15th August � go ahead and fill this form.
https://www.tio.com.au/making-a-complaint
Hey Guys, im in Donnegal Court which is around northern end of Chepstow which ends up being in 2CAS not 2KEL, I know there are some lurkers on this board from this area.
Just thought if anyone from this area is still lurking they have two weeks ago done prelim node work on the corner of Chepstow and Raglan and are today laying the cable between this node site and the pillar.
Expected RFS for 2CAS-23 is 01/07/17, is that sort of 11 month timeframe about right for where it is today to RFS? i.e. approx time between Node going in and RFS?
TO DO: If you are affected by so called congestion and were promised deadlines of 26th July, 9th August and now 15th August � go ahead and fill this form.
Done, thanks.
TO DO: If you are affected by so called congestion and were promised deadlines of 26th July, 9th August and now 15th August � go ahead and fill this form
Done as well
Im done too � the more the merrier :-)
Hi All,
Got connected today and it suxs, should of stayed in ADSL. Can even watch you tube or update an iphone 20mb app.
How do I now what node i am one? I am in Janamba ave Kellyville.
Is it just congestion? And what can i do about it?
My router stats are as follows,
My router syncs are as follows,
DSL Standard � Automatic
DSL Uptime 1hours 54min 55sec
DSL Type � VDSL2
DSL ModeFast
Maximum Line rate Up 39.89 Mbps Down 77.9 Mbps
Line Rate Up 6.4 Mbps Down 28 Mbps
Data Transferred Up 304.69 MBytes Down 51.74 MBytes
Output Power Up 2.8 dBm Down -4.8 dBm
Line Attenuation Up 5.1, 26.0, 38.5,N/A,N/A dB Down 13.3, 32.1, 47.6 dB
Noise Margin Up 20.1 dB Down 20.2 dB
How do I now what node i am one? I am in Janamba ave Kellyville
Pretty sure its on President, just before Malonga Ave (coming from Windsor Rd).
At least your maximum line rate is okay.
Mine is 29 down and 13 up.
Anyone else who has been told the standard congestion story with changing dates, what does your maximum line rate figures appear as?
I still find it odd that mine is low, even tho I should really be syncing higher. They didn't want to lodge a case against nbnco either about that till the augmentation is done, which could be who knows when.
Seems like Optus may have gotten their act together yesterday as my speeds were hitting near max at 10pm last night. Hope we can repeat that tonight and for the foreseeable future...
Hi All,
Got connected today and it suxs, should of stayed in ADSL. Can even watch you tube or update an iphone 20mb app.
How do I now what node i am one? I am in Janamba ave Kellyville.
Is it just congestion? And what can i do about it?
Maximum Line rate Up 39.89 Mbps Down 77.9 Mbps
Line Rate Up 6.4 Mbps Down 28 Mbps
The max line rate seems fine. Did you pay for a 100/40 connection? it seems you have been connected as a 25/5 speed... you may want to check with your RSP if they configured you correctly...
On 2ROU-03 for FTTN which is to be Ready for Service on Sept 16. Currently with Telstra on ADSL 2+ but will be changing ISP. Is it best to wait till after Sept 16 to put a request to change or can you pre book ie. now? Heard there can be a delay up to 4 weeks for requests
Put it in as soon as you can. I did mine on the day. Went RFS 8th July, won't go live till 15th August. Guy across the road put his in early and went live on 19th July.
Anyone know what Forward Error Correction,FEC is? My count is 89845/5123188
May explain my awful speeds
FYI Telstra just advised that i'm in a congested area.....and will be fixed on the 24/8. It gets later and later.....
Anyone know what Forward Error Correction,FEC is? My count is 89845/5123188
May explain my awful speeds
Do you have the rest of your modem stats? RSP and NBN plan? Plus which area would help too
Was thinking the same Edd � might give my ISP of choice a call tomorrow � get myself on the queue... ;)
Getting edgy now � Anyone with news on KELL:29 (KELL-29) at the tail end of Phoenix Avenue in Stanhope Gardens!?
The speeds in this area via ADSL are pathetic IMO!
Do you have the rest of your modem stats? RSP and NBN plan? Plus which area would help too
My bad.....i'm with Telstra on a 100/40 plan FTTN in Kel02 Kellyville Ridge
Fast
Maximum Line rate
11.68 Mbps 38.13 Mbps
Line Rate
11.78 Mbps 36.5 Mbps
Output Power
12.6 dBm 7.8 dBm
Line Attenuation
8.7, 46.9, 65.3,N/A,N/A dB 21.1, 53.4, 80.9 dB
Noise Margin
6.6 dB 6.6 dB
Max Bandwidth Down
38.13Mbps
Max Bandwidth Up
11.68Mbps
Service Area Module 2KEL-02 (Kellyville 02)
Service Area 2KEL (Kellyville )
Connectivity Service Area CSA200000010167
(Castle Hill 2 CSA)
Point of Interconnect 2CAS (Castle Hill)
Using this map http://52.64.243.5/nbnmtm.html
What's your expected speed? Just figuring if anything is funny with your house first before calling up your RSP to lodge a job with NBNCo
Still on ADSL 2+ . Just over 4 weeks before my area 2ROU-03 becomes Ready for Service FTTN. My download speed has dropped significantly. I normally sync at 16Mbbs but I am down to 6Mbbs. Is this normal just before Ready for Service? Tried two modems and both syncing low
Upstream Downstream
Current Rate (Kbps) 1107 6138
Max Rate (Kbps) 1113 19692
SNR Margin (dB) 7 18.1
Line Attenuation (dB) 8.5 15
Errors (Pkts) 0 0
Edd � I'm in the same area and I've noticed the same over the last 6-8 weeks � my biggest hit though has probably been in latency � pings from local BF4 servers gone from 30-50 to 150-300. Looking forward to moving forward (to whatever that brings ;)
My download speed has dropped significantly. I normally sync at 16Mbbs but I am down to 6Mbbs. Is this normal just before Ready for Service? Tried two modems and both syncing low
I'm Also on ADSL2+ in 2ROU-03 Not far from the RIM in Brampton Dr / Casablanca.
I'm connected via Bigpond ADSL2+.
My Stats right now are normal for me:
Downstream, Upstream
SNR Margin (dB) 6.6, 6.8
Attenuation (dB) 7.5, 5.9
Output Power (dBm) -2.6, 12.0
Attainable Rate (Kbps) 20968, 1107
Distance from the RIM is about 250m.
Speedtest.net is showing 14.5Mbps down 0.85Mpbs up and 20ms ping to the local Sydney site which is what I usually get.
Edit: I did experience some kind of outage/slowdown for about 15mins yesterday afternoon for about 15min. At the time I was wondering if an NBN tech may be out there working on the RIM, but the problem went away pretty quickly.
I did experience some kind of outage/slowdown for about 15mins yesterday afternoon for about 15min. At the time I was wondering if an NBN tech may be out there working on the RIM, but the problem went away pretty quickly.
I am hoping it is just connected with a Technician working on the line. Been a slow speed all morning ie. 4hrs Was fine yesterday. Will see if it settles down.
My SNR used to be the same as yours Techno Guy. Noticed my Download SNR has gone from 6 to 18.1. That might be why my Download sync has dropped. Could be a fault. Just thought it might have something to do with pre Ready for service
Hi Edd,
Over a year ago I had a similar issue where my line got capped at a low speed (possibly 6Mbps). It turns out Telstra has activated DLM on my line to cap the maximum speed profile due to some kind of line fault that was resulting in a noisy line. It might be worth placing a service call with your ISP to check if your line has a DLM profile and if so get them to fix the line (assuming the problem is out on the street somewhere)
Thanks for the DLM info Techno Guy. Will get onto it
I'm on the edge of 2ROU-03 (off Guardian Ave), I'm with Bigpond ADSL2+ and surprised to say i haven't had and real problems, apart from the national Telstra problems we've had these last few months.
My stats
Uptime: 2 days, 0:04:24
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1,021 / 13,975
Data Transferred (Sent/Received) [GB/GB]: 2.34 / 54.49
Output Power (Up/Down) [dBm]: 12.0 / 1.5
Line Attenuation (Up/Down) [dB]: 14.8 / 22.5
SN Margin (Up/Down) [dB]: 14.2 / 5.8
With speedtest im getting 11Mps down and 0.8Mps Up
Ping is a steady 8ms
I live over 1km from the node and pillar, so I'm a bit worried that the nbn will be a downgrade for me.
Current Rate (Kbps) 1107 6138
Max Rate (Kbps) 1113 19692
Your Max Rate indicates that you should be going a lot faster!
Your Max Rate indicates that you should be going a lot faster!
Spoke to Telstra and they have looked into it and it has improved but still lower than what I normally get
Current Rate (Kbps) 940 16184
Max Rate (Kbps) 940 20720
SNR Margin (dB) 7.9 5.8
Line Attenuation (dB) 8.6 15
Errors (Pkts) 0 0
Speed test � hardwired to PC now is http://www.speedtest.net/my-result/5547054289
compared to this a month ago (been away for a month) http://www.speedtest.net/my-result/5534416166
I still would expect more download sync with my max rate being so good. At the moment it is a loss of about 40%
Interesting that next door are having issues � I wonder if it is all connected to work on the lines getting ready for service on Sept 16
Still on ADSL 2+ . Just over 4 weeks before my area 2ROU-03 becomes Ready for Service FTTN. My download speed has dropped significantly. I normally sync at 16Mbbs but I am down to 6Mbbs.
I'm at 2KEL-03 which is the same, close to 4 weeks for RFS, and yes my ADSL2+ has dropped from 14Mbps down to 9Mbps from around 2-3 months ago.
Using this map http://52.64.243.5/nbnmtm.html
What's your expected speed? Just figuring if anything is funny with your house first before calling up your RSP to lodge a job with NBNCo
So losing about 40% speed it seems. Telstra blame congestion, I would have thought congestion would impact your max speeds not your connection speed?
Technology: FTTN
ESA Distribution Area: KELL:41
Distance from Premise to Pillar: 430m
Distance from Node to Pillar: 318m
Estimated Download Rate: 56mbps
Estimated Upload Rate: 23mbps
Premises: 1
So losing about 40% speed it seems. Telstra blame congestion, I would have thought congestion would impact your max speeds not your connection speed?
Correct, congestion should affect your usable speed (visible via speedtest) and not your speed you connect at. Connection speed could stem from bad wiring in the house. Best thing to do would be locate any spare phone line sockets and disconnect all but the main one. The main socket should be the one with every other socket daisy chained to it so just disconnect them at the main.
Once done, retest and see if that improves. I did that to mine and gained 2mbps just from removing a spare socket.
hello all...
i'm connected to 2KEL-02-13, which i believe is at the end of my street.. about 200m
i signed up the day it was available (had to wait 2 weeks to actually have it turned on) with the 100/40 plan. For the first week i was getting this:
http://www.speedtest.net/result/5484815918.png
(10.52 MB/s down, 4.69MB/s up)
now, i get this:
http://www.speedtest.net/result/5549116192.png
(3.79 MB/s down, 2.61 MB/s up)
DSL Information:
DSL synchronization status: Up
Connection status: Showtime
Upstream line rate (kbit/s): 22411
Downstream line rate (kbit/s): 33742
Maximum upstream rate (kbit/s): 20131
Maximum downstream rate (kbit/s): 33046
Upstream noise safety coefficient (dB): 6.2
Downstream noise safety coefficient (dB): 6.4
Upstream interleave depth: 0
Downstream interleave depth: 0
Line standard: VDSL
Upstream line attenuation (dB): 20.9
Downstream line attenuation (dB): 14.7
Upstream output power (dBmV): 7
Downstream output power (dBmV): 14.4
Downstream interleave depth: None
Unfortunately, I don't have the DSL information from when I was getting great speeds.
a couple of questions:
Would I be right in assuming that its not the copper, but the fibre that's now bottle necking (due to more households connecting)? I would have thought that my connection would still be close to 100/40, but the actual downstream would be reduced.
Is there ISP priority (I'm with dodo.. funnily enough, my billion modem was only achieving my current speeds way back when, so i stayed with the dodo modem) with the NBN? I'm guessing there shouldn't be
Anyone have any insight as to what is causing this to happen?
edit: does having VOIP impact connection.. coincidentally this was turned on around the same time as speed dropped.
edit 2: no other phone jacks are in use
You're all the best!!
Would I be right in assuming that its not the copper, but the fibre that's now bottle necking (due to more households connecting)? I would have thought that my connection would still be close to 100/40, but the actual downstream would be reduced.
No, it seems your line must have caused a reset to the modem which now has synced at a lower speed
Upstream line rate (kbit/s): 22411
Downstream line rate (kbit/s): 33742
Maximum upstream rate (kbit/s): 20131
Maximum downstream rate (kbit/s): 33046
Which is reflected by the 2nd speed test you did. The RSP hasn't done anything to the speeds. This is a hardware issue. I suggest resetting the modem, or borrowing another certified VDSL modem to test if it's a line fault.
Was anything plugged into phone socket? like a ADSL filter? or do you have spare ports in the house with devices connected to it? If so, disconnect them ASAP and see if you can disconnect them physically from the main phone socket.
My setup for my coming FTTN will be Tp link TD-W9970 modem bridged to my ASUS AC68U router with a Gigaset C530AIP for VoIP.
Looking at ISP providers who publicly give out their VoIP settings so I can use it on my Gigaset. I know Telstra dont and have looked into TPG and apparently they encrypt the password � so no to them.
So far it looks like iinet and Exetel do as far as I can see. Can anyone confirm and add to the list for who do and don't?
Some plans include local and national calls so it seems a shame not to be able to take advantage of this with my current hardware setup
Looking at ISP providers who publicly give out their VoIP settings so I can use it on my Gigaset.
Aussie Broadband should, considering they ask for you to either have your own ATA or buy one from them if you want VOIP.
I live over 1km from the node and pillar, so I'm a bit worried that the nbn will be a downgrade for me.
FYI I'm 1.15 kms from the node (poorly run copper lines) and get a maximum of 22Mbps.
NBN engineer has come out twice and claimed that's all they can do with the long distance of the line.
Which makes a mockery of the collation claim of everyone getting at least 25Mbps. Probably enough for you now (?) but considering how long you're going to have to wait until phase 2 of the NBN � the inevitable ungrades required to take advantage of the as yet undetermined nextgen apps/uses � it's not a good future roadmap...
promised deadlines of 26th July, 9th August and now 15th August
Has anyone spoken to Telstra if this is hapenning today?
If I've got an RFS date of the 9th of September will the telco book you in early, or they can't do anything until the RFS date?
book you in early, or they can't do anything
They cannot do anything until the RFS date, but most of the time they can't do anything then either.
They will book you in � as in create a work order for your provisioning, and when they can, they will get you up and running � whenever they can do that. Obviously, it's in their best interests to get you live as then they can start billing you, but like Sheldon mentioned � sometimes there are factors out of their hands that prevent them from getting you up and running straight after the RFS date � and each ISP will be at pains to point this out multiple times when you sign up ;)
But � without signing up � it's fair to say that you will be at the back of the queue assuming they get a few requests prior to RFS date.
I'd submit a complaint to the TIO.
You'll need to wait until the coexistence period is over. Minimum speed is 12/1 until then. :(
I think the only way it could proceed now was if you were having more than the prescribed number (5?) of dropouts daily.
Might be able to eek out a few extra Mbps by looking at your internal wiring until then?
eek out
- that's the process of stopping mice from chewing the internal wiring ? ;)
There is light at the end of the tunnel, private company is offering 1GBPS fibre connection in Melbourne , hope soon it will be here.
You'll need to wait until the coexistence period is over. Minimum speed is 12/1 until then. :(
I think the only way it could proceed now was if you were having more than the prescribed number (5?) of dropouts daily.
So today I downgraded my package with TPG to 25/5 as the max I can get is 22Mbps, all of a sudden now I'm getting 3Mbps. Coincidence or because more and more are getting onto TPG?? Unsure but extremely frustrating!
Using this map http://52.64.243.5/nbnmtm.html
What's your expected speed? Just figuring if anything is funny with your house first before calling up your RSP to lodge a job with NBNCo
Had a look at this � I'm 812m from the pillar :(
Still, 35Mbps estimated is WAAAAAY better than what I have now :)
Had a look at this � I'm 812m from the pillar :(
Still, 35Mbps estimated is WAAAAAY better than what I have now :)
I'm 660m from my node and I get 38Mbps sync. I don't think 35 is realistic :(
Shane.
The absolute maximum speeds that I am able to get are 30Mbps down 25Mbps up which matches my maximum line rate. I am about 340m from the node so I should be getting at least 70 down and 31 up. I have talked to my ISP but they just have me run multiple speeds tests and say its congestion when it clearly isn't. Who should I contact to try and fix this problem? NBNco? Should I get someone to come check the wiring in my house?
I'm 660m from my node and I get 38Mbps sync. I don't think 35 is realistic :(
dammit :|
In any case, still better than the rubbish I get now from the local Telstra frame, and means I might as well not bother with any plan higher than 25/5 !
Hopefully the congestion isn't limiting. You look at a map of my area (The Ponds NSW) and there are craploads of purple spots who have FTTP and have for two years or more
>:-(
have talked to my ISP but they just have me run multiple speeds tests and say its congestion when it clearly isn't.
Who are you with
Hi all northwest dwellers...
Would anyone on the 2Kel-02 node be able to provide some speed test results?
reason as to why i'm asking � i signed up with Optus recently � on the 100/40 plan.
However, i'm only syncing currently at 20Mbytes (down), and 6Mbytes (up).
After checking with Optus NBN helpdesk 3 times � to ensure that i am on the correct speed boost, and to check on line issues � i was informed by the Helpdesk technician that the maximum i can sync from my line is 22Mbs/5Mbs.
not sure what to do now as i do not want to be paying for a service that i am not receiving. Optus agreed to downgrade my speeds to the 25/5 package, with a reduction on my plan instead. However, i am still keen on better speeds
Not sure what to do next � was thinking of the following options:
(1) get out from the optus deal � as they are NOT able to provide better speeds
(2) move to the likes of Telstra (who told me that they can better the speeds for sure), or the likes of IINET/TPG..
(3) no options for me as the line is screwed up (???) � not sure how NBN works in this sense...
Any comments / advise ?
Thanks .
move to the likes of Telstra (who told me that they can better the speeds for sure), or the likes of IINET/TPG.
Telstra currently has congestion issues as well and they keep on moving the augementation date
Hi all, got connected yesterday with Tesltra in 2KEL-05. According to MrMac I'm 261m premises to pillar and 311m node to pillar (572m). Estimated download 79mbps and upload 31mbps.
17:15 first speed test
Ping: 31
Down: 34.45
Up: 30.17
Not esp happy with the ping, but my download is about 6x faster than my previous ADSL. Sadly not anywhere near the estimate.
Any advice? Think it might just be down to the home wiring? Or the previously mentioned Telstra congestion?
previously mentioned Telstra congestion?
Have you contacted Telstra, I complained and got them to refund my first months charges and bosster fees
Haven't contacted them yet. Good they refunded you something. Is that based on the idea that your speeds will increase? Or will they just have to end up refunding you every month? :)
Telstra (who told me that they can better the speeds for sure)
I would totally trust Telstra on this specially if this came from their overseas call centre.
On a serious note, Telstra service is like a roll of dice. If you get it wrong once, Telstra neither has the ability nor willingness to fix anything.
Telstra currently has congestion issues as well and they keep on moving the augementation date
The real issue is that old copper in most streets is crappy and this is what's causing the problem. NBN/Telstra don't want to fix it unless they are publicly named and shamed.
Augmentation and congestion are just excuses they use to get you off the phone.
Telstra now advising that upgrade to 2KEL-05 to be completed by Wed 24th.
Not sure what to do next � was thinking of the following options:
(1) get out from the optus deal � as they are NOT able to provide better speeds
(2) move to the likes of Telstra (who told me that they can better the speeds for sure), or the likes of IINET/TPG..
(3) no options for me as the line is screwed up (???) � not sure how NBN works in this sense...
creamo, check the sync speed reported by your modem as this will give you the actual speed you *could* achieve. If that's no better than 20-22 you're getting there's no point changing your provider.
Thanks @spedwards
looking at the modem's stats...
Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 133 122
Attenuation (0.1 dB): 275 0
Output Power (0.1 dBm): 120 60
Attainable Rate (Kbps): 16368 2939
Does that help ?
And what does it mean that there's no point changing provider?
Is that a NbN limitation ?
Thank You!
Does that help ?
And what does it mean that there's no point changing provider?
Is that a NbN limitation ?
How is your internal wiring setup?
Is the VDSL modem plugged into the first phone point in the house?
Thanks Mike & Sheldon.
yes � into the first phone point into the garage.
As for FTTN limitation � that's where i don't understand it. would it mean i can never get any improved speeds ever?
And as such � probably not a good idea to move across to a diff provider as it won't help the cause?
would it mean i can never get any improved speeds ever?
Pretty much. FTTN is mainly constrained by the amount of copper from your house to the node (not the pillar). Your only chance for increased speeds is to reduce the length of the copper run to your house. This is why FTTP is significantly superior to FTTN, FTTP is not hobbled by distance.
the length from node to my place is roughly 350 � 400m......
Creamo � think of it this way � FTTN is like a funnel � a large open vessel at one end and a thin spout at the other � NBN have built the open bit of the funnel and if the spout was damaged maybe they had Telstras' contractors replace that as well � then you give the funnel to an ISP who pour water into it and you wait for it to arrive at the other end. If all goes well you get a stream of water but it's only ever going to be a moderate but steady stream at best. If the spout is damaged or was always a bit too thin for the job (the distance factor of the FTTN model) it doesn't matter which ISP is pouring water in at their end � you're never likely to see the torrent of water you were hoping for.
To extend this jerry-built analogy further ;) wireless I guess would be the ISP throwing a bucketful of water at you from a distance � initially you get soaked and it's great but then all your friends get in the way and not as much reaches you anymore ;)
THanks Tileys...
sounds like there's no other avenues for me.... i'm stuck with 25/5 doom!!!!
Others have already done a great job, the only thing I'll add is that your sync speed to the node is completely independent of any service provider interference. You connect direct to the NBN node at the best possible speed. If you sync at X speed with Optus then you'll sync at X speed with Telstra, or any other provider.
Your real world download speed may vary depending on provider and congestion but don't let your provider tell you your speeds are down sure to congestion if they match your sync speed.
Having said the above, at the distance you're at I would have expected better results than what you're getting. Hence why others have asked about your cabling as it can have a significance impact on your speeds.
well that's the issue i had w/ Optus as well
Before they downgraded me to 25/5 (since i was paying for 100/40 and not getting it). i was probably syncing at 22MBytes ....subsequent to being moved to 25/5, i'm now on 15Mbytes � which itself is disappointing...
not too sure what to do next but from what the experts here have mentioned � if i'm that slow w/ Optus � i should be getting that with any other ISPs....
as for internal wiring � i had an external cabler come in to verify for issues, which he said it was good.
The only other thing would be to check your modem.
A number of users have reported significant speed increases by switching out their RSP provided device with something different. The modem of choice appears to be the TP-Link TD-W9970.
The modem of choice appears to be the TP-Link TD-W9970.
Yuck, it doesn't support 5Ghz WiFi or Gigabit LAN.
Yuck, it doesn't support 5Ghz WiFi or Gigabit LAN.
Wouldn't you just run it in bridge mode?
Wouldn't you just run it in bridge mode?
That's exactly what people are doing! I'd suspect most people here already have their WiFi sorted so why bother buying a new super modem/router when you can spend $80 and use your existing kit??
That's exactly what people are doing! I'd suspect most people here already have their WiFi sorted so why bother buying a new super modem/router when you can spend $80 and use your existing kit??
I bought a TP-link jobby for $68 that is apparently capable of both DSL and NBN. In any case, once the modem does its thing, my household wifi is handled by one of these:
http://www.netgear.com.au/bu
Dual band so I can put all the iOS rubbish on 5GHz and the android stuff on 2.4 GHz ;)
Wouldn't you just run it in bridge mode?
Yes, but $200 (the current going price according my simplistic google search) for a bridge is a bit much.
Yes, but $200
That cost appears to be price gouging associated with the low stock levels, normal pricing should be around $79 � $89 as shown on Static Ice. Unfortunately it seems that this is a hot product at the moment as no one appears to have stock.
appears to be price gouging
What else is new... I have a couple of months to source a decent router/modem, my RFS date is Oct 2016. I'll check the list (http://whirlpool.net.au/wiki
Ok, I was not going to post this and just wait for RFS date 16th September.
They do seem to be spending a lot of time working on/around the cabinet (2KEL-07-13-FNO-001) in comparison to other nodes I pass on a daily basis . I have walked KELL:801 on the basis of searching for the "new" pillar on a few occasions now without any luck (is there a new style of dome top pillars?)! To the point that I feel my area may call the cops for staring at their property (apologies if that is anyone here).
Might just approach the workers if I see them there again. Surely someone knows where the mysterious KELL:801 pillar is, getting determined to track it down now!
I let this one slide, and assumed KEL:112 was our pillar, even though the node was located approx. 150m away.
Earlier this week, I did catch some NBN workers/contractors I assume making some final adjustments/tests (believe they were only there for a few hours). Pulled over and questioned "where is the pillar, as I live just down Burns?" (already knowing exactly where KEL:112 was).
To paraphrase the response I received:
This side doesn't require a pillar and connected straight from here *pointing at node* to your house.
I said "that is odd as I thought the pillar was needed to connect to the copper for the houses"
Response from NBN worker/contractor:
Most do, but this one connects straight from here. It's the first one we have done in this area
Said thankyou and moved on (had a screaming kid in the back that I needed to drop off to daycare).
Friendly guy, not sure if he was ignorant (assume not) or wanted to confuse/mislead me (assume they get asked a lot of questions).
There was an NBN van and another (not branded) van with 3 guys working around the node. Not sure if he was a NBN Co employee or subcontractor.
Still time will tell, but just added to my layers of confusion.
The modem of choice appears to be the TP-Link TD-W9970.
I picked up a TP-Link TD-W9970 yesterday from a nearby Officeworks for $86. Some of them have stock (check online before you go).
My line sync with TP-Link is unfortunately 30% lower than Telstra Gateway.
Still time will tell, but just added to my layers of confusion.
Ok getting a little odd.
Called Telstra to fish for some understanding of what I could be getting.
Essentially spoke to sales, and said that my address is listed as fibre optic and will be FTTP will be available 16th September.
I obviously queried this, and was put through to the NBN Telstra team.
Nice guy, said their systems were showing as fibre optic available 16th September. He was surprised, and looked at the NBN Co system (assume they have a backend version).
He said that my address was listed twice, only difference was there was a lot number in front of one of the entries.
NBN Co system showed both Fibre Optic and FTTN for the same address (duplicated)
Telstra system showed only Fibre Optic
Stranger things... I thought we were done with FTTP, or could the build prep have already been done with cables a few years back?
Called Telstra
Optus & TPG have also suggested/confirmed it will be optic fibre.
iiNET suggested FTTN, but the sales guy wasn't confident and couldn't even give me a RFS date.
Hi All � WARNING
If you are already on FTTN you cannot seamlessly port. nYou have to disconnect from your current NBN provider, wait for them to update NBN and then connect to the new provider. In the change you may lose your phone number during your disconnect. IT'S ABSOLUTELY RIDICULOUS. Easier on FTTP but on FTTN if you have been trying to port unsuccessfully this is why � NBN will tell your new service provider there is an active connection and then bounce it back to your new provider saying they can't port it. I had 4 Optus orders fail because of it.
I have had enough of the big players � OPTUS has terrible service and Telstra is giving me 95mbs during they day and 2mbs last night. 6-8 weeks after they told us all they would fix it and a rolling 2 week extension every time they move the date I am done � I am finding a small telecom to provide NBN � one who has no problem proving VOIP settings and using my own gear. Not even TIO complaints are getting Telstra moving!
It just keeps getting better � the TIO now tell me they really don't have any sway over pushing Telstra to solve this problem of low CVCs across the board so I have lodged a complaint with the ACC and I encourage you all to do the same. The link is below. If you don't they will all continue to drag their feet and provide useless speeds during the night.
https://www.accc.gov.au/cont
Not even TIO complaints are getting Telstra moving!
I'm in the same boat. I've told Telstra I'm not paying them a cent until they provide a stable 40mbps connection at all times of the day. They're playing ball so far.
hows everyones connection on KELL:306
Hi All
I'm on 2ROU:03 in Beaumont Hills and I am supposed to be activated 16th September for NBN. These are the results from the link posted earlier. Just wondering what does "Distance from Node to Pillar" mean and why is it 0 when Premise to Pillar is 214Metres?
Technology: FTTN
ESA Distribution Area: KELL:479
Distance from Premise to Pillar: 214m
Distance from Node to Pillar: 0m
Estimated Download Rate: 100mbps
Estimated Upload Rate: 40mbps
Premises: 1
Cheers
Called Exetel in anticipation of 2KEL-03 coming online in a couple of weeks (9 Sept)
https://www.finder.com.au/nbn-tracker/rollout/2KEL-03
They said they couldn't do anything until NBN told them it was ready to go. Boo!
This is what I'm looking forward to:
GANSW718105490
Technology: FTTN
ESA Distribution Area: KELL:380
Distance from Premise to Pillar: 812m
Distance from Node to Pillar: 0m
Estimated Download Rate: 35mbps
Estimated Upload Rate: 14mbps
Premises: 1
:(
Wonder how much it would cost to pull fibre through for the street?
Wonder how much it would cost to pull fibre through for the street?
See here" /forum-replies.cfm?t=2490418
You'll have to pay the application fee ($330) and then a planning fee ($330) and then they give you a quote (somewhere north of $10,000) and then refuse to upgrade you. But if you are interested, checkout the Technology Choice Program
Well, that's the end of that! :)
The distance from pillar to node of 0 I think either means � the pillar is effectively right next to the node or the distance is unknown ? � maybe because it's not clear which pillar they will use for your premise ?
Anyone using the Nighthawk D7000?
I'm torn between getting a cheapy modem (if I can find one) to bridge to my existing N600 modem/router or whether I spend the extra on the Nighthawk or similar.
then refuse to upgrade you
Any reason why they'd refuse to upgrade the premise AFTER the owner forks out $660 for the application and design fees?
This is what I'm looking forward to:
GANSW718105490
Technology: FTTN
ESA Distribution Area: KELL:380
Distance from Premise to Pillar: 812m
Distance from Node to Pillar: 0m
Estimated Download Rate: 35mbps
Estimated Upload Rate: 14mbps
Premises: 1
:(
You are probably better off staying with ADSL for as long as possible.
Any reason why
That information is CIC (Comercial In Confidence), but the main reason is they don't have anyone to do the actual work.
but the main reason is they don't have anyone to do the actual work.
Well, if this is true, then they shouldn't ask us to pay $660 for nothing. It's a rort. Can't we complain to someone?
shouldn't ask us to pay $660 for nothing
It's not nothing, it's a CIC non-binding quote.
Can't we complain to someone?
Yes, there is the Telecommunications Ombudsman and the ACCC.
Yes, there is the Telecommunications Ombudsman and the ACCC.
TIO has been completely useless lately. They are NOT a Govt. agency but just a non-profit funded by telcos themselves to save Big telcos from potential legal fees if disgruntled customers decided to take telecom companies to real courts.
ACCC on the other hand will only act on policy issues and they have no jurisdiction whatsoever. They best they can do is to take Telstra to court and ACCC has lost so many cases that they have little credibility left with courts.
Unfortunately, there is nothing anyone can do.
Edit. If you can spend $98, there is an option to take Telstra to a lower tribunal.
http://www.ncat.nsw
It just keeps getting better � the TIO now tell me they really don't have any sway over pushing Telstra to solve this problem of low CVCs across the board so I have lodged a complaint with the ACC and I encourage you all to do the same.
What do you expect the ACCC to do?
1. Order Telstra to spend more than they take per customer on CVC?
2. Order Telstra to instigate usage caps so contention is no longer your issue?
3. Order Telstra to triple their prices so they can afford to buy enough CVC that contention is no longer likely to occur?
Unfortunately, there is nothing anyone can do.
The question was,
Can't we complain to someone?
The fact the only 2 avenues we have are more or less ineffective is kind of irrelevant. If enough people complain to these authorities, maybe something will be done. Until then, staying silent is only hurting yourself.
Anyone using the Nighthawk D7000?
I'm torn between getting a cheapy modem (if I can find one) to bridge to my existing N600 modem/router or whether I spend the extra on the Nighthawk or similar.
Do they still make stand alone modems? Would love to get one too since I don't wanna have to reconfigure my WAP if possible.
You are probably better off staying with ADSL for as long as possible.
Not really, depends on his current adsl2 speeds, if they were like me... 5mbps down and <1mbps up despite being <200m from the ADSL cabinet... I'm looking forward to seeing what the difference is with FTTN since it is <300m from my house.
Hi,
The ACCC is all about the consumer and competition act and in reality there are probably several breaches happening. (not you can lodge a complaint with the ACCC and they probably won't get back to you but will take an interest if there is a breach � the more people tell them the more interests that will take) For example.
1) Being sold (and paying for) a service at 100/40 that in no way shape or form meets what you paid for. People need the internet the most when they are home so 2mbs at night is ridiculous � over 5 times slower than my old ADSL2 service. I get 95mbs download during the day. The service should be consistent.
2) Anti competitive behaviour � the big telcos are forcing to use there somewhat useless modems if you want VOIP � they won't give you the VOIP details so you can't purchase and use other equipment for that purpose effectively locking out all other vendors. It also hamstrings far superior products like a DLINK Taipan from being used as a modem.
3) More anti competitive behaviour can be seeing in trying to port from FTTN. You cannot seamlessly port and move to another vendor. You have to disconnect from your current vendor, wait up to 48 hours for the NBN to update their system, then another 3-4 days whilst your new vendor places an order with the NBN to reconnect you. In that period you can lose your phone number because you have to disconnect first to be able to port and you are a week plus without the internet or a phone of any sort and up to 6 weeks without your number. Who wants to go through that especially if you work from home. I am only out of principle.
If enough people lodge a complaint with the ACCC they may indeed hold Telco's accountable for the service they are selling to everyone. Optus failed on 4 different orders to port my NBN with no one clearly telling us we need to disconnect from Telstra first. Its a farce and I am moving to a smaller local vendor.
They can fix the speed through more CVCs � 2mbs is useless to anyone at this time and Telstra already have usage caps � they don't have unlimited plans. Plus its worth noting that the bulk of the population is just taking up the smaller 25mbs plans. Only 14% are taking up the 100/40 plans. So in reality if everyone took up 100/40 it would be even worse.
I have been in IT for nearly 3 decades and have worked as a network engineer with a big Telco in my time � this is all about money and not about infrastructure. They want more of it by giving less to you. Optus said just about as much in the article you can find at http://www.computerworld.com.
The only way it will change is for people to hold them accountable and just not accept its the way it is because it isn't � they can do so much better even with FTTN.
Do they still make stand alone modems?
I was meaning cheap modem/routers (eg. TP-Link TD-W9970), haven't come across any stand alone VDSL modems.
Just trying to justify the premium of a higher priced device.
The ACCC is all about the consumer and competition act and in reality there are probably several breaches happening.
Don't forget NBN's network design only including a single 1Gb/s uplink from the node, each of which is capable of supporting over 350 users. Simple maths says that is never going to work. Only 10 out of the 350 users need to choose 100/40 and the link is already fully utilised.
Don't forget NBN's network design only including a single 1Gb/s uplink from the node, each of which is capable of supporting over 350 users. Simple maths says that is never going to work. Only 10 out of the 350 users need to choose 100/40 and the link is already fully utilised
I am glad NBN are not branching out into Aeronautical engineering design!!! Would you take risk and fly with that design? :-)
Don't forget NBN's network design only including a single 1Gb/s uplink from the node, each of which is capable of supporting over 350 users. Simple maths says that is never going to work. Only 10 out of the 350 users need to choose 100/40 and the link is already fully utilised.
The links are not CIR. If you want guaranteed 100/40 are you willing to pay what that actually costs?
Because if those users are paying $1750 each per month, upgrading those 1G links is trivial.
is there a way to figure out how many services /premises are active on a node?
I'm just wondering if only 10-15% are active now, then speeds are going to be worse when the number of active premises increase...
I had a call from NBN in response to my Technology Choice request. I'm currently 650m from the node and getting 35/17 connection.
NBN guy told me they have to pull fibre from the closest FttP serviced area and can't run it from the node. The closest FttP area to me is approx 900m.
He said he did a quote recently for a 950m run and it was over $50k, and wanted to let me know so I could save the $660.
This Technology Choice is a joke and I tweeted Malcolm Turnbull and NBN that directly. No response of course.
https://twitter.com/shanelor
Thanks,
Shane.
He said he did a quote recently for a 950m run and it was over $50k,
Lol 50k for Internet.
I'm just wondering if only 10-15% are active now, then speeds are going to be worse when the number of active premises increase...
The current limits all appear to be CVC based, so the number of people on a node aren't the bottleneck.
Speeds may get worse if ISPs decide to push up oversubscription as more users connect.
Hi Guys,
Is there any update on this? I called Optus, they said it wasnt finished and had no idea when it would be.
Steve
Telstra now advising that upgrade to 2KEL-05 to be completed by Wed 24th.
Got connected today on 2KEL-05 with Aussie Broadband, did some speed tests just now and seems to be free of congestion issues: http://www.speedtest.net/my-result/5576176285
I'm on the 100/40 plan with the modem synced at around 60/30 before I bridged it. The map at https://nbnmtm.carto.com estimated my speed to be at 61/24 so I'd say it was pretty close! It's no 100/40 but I guess this will do for now, better than the 10/1 I used to get on ADSL2.
I would kill to have that.
Telstra and Black Hole have one thing in common � they both SUCK. Call them again today. The guy told me that they had no idea when they would fix the congestion issue. Two weeks ago, I was told that 24th Aug would be the magical day. I just forgot to confirm in which year. HOPELESS.
Got connected today on 2KEL-05 with Aussie Broadband
Connection dropped twice tonight while playing games, hope this is not the norm :/
before I bridged it
What exactly does that mean? I do see that around the NBN forums a bit and haven't been brave enough to ask.
NBN guy told me they have to pull fibre from the closest FttP serviced area and can't run it from the node. The closest FttP area to me is approx 900m.
He said he did a quote recently for a 950m run and it was over $50k, and wanted to let me know so I could save the $660.
Ouch, the ongoing joke on FoD continues. It's very clear that it's not a priority for NBN to resolve. Nearest FTTP site for you following ducts would likely be down near Homeworld.
Design was supposed to be from multiport upstream of node, but doesn't seem to be the case.
The current limits all appear to be CVC based
Some/most are CVC based, if you're getting a lower than expected line speed off-peak, then it's congestion. If your line speed drops during peak, then it's most likely CVC.
http://www.abc.net.au/news/2
I have a feeling that NBN will soon bring down this Govt..
FTTN architecture is at the core of the problem and it doesn't help that an incompetent Telstra is also in the picture.
I had a stable and slightly faster ADSL2+ connection before moving to FTTN.
By the way, I am getting disconnected every 30 minutes now (as opposed to 1 hour earlier) after the 'magical fix it all deadline of 24th August'.
I have rubbish speed but haven't had any dropouts that ive noticed.
The magic fix didn't happen yesterday, and the optus guy couldn't tell me when it would happen
By the way, I am getting disconnected every 30 minutes now (as opposed to 1 hour earlier) after the 'magical fix it all deadline of 24th August'.
disconnected every 30 minutes
The SLA allows for 5 disconnects in a 24 hour period. You have ground for nbn to fix it.
What exactly does that mean? I do see that around the NBN forums a bit and haven't been brave enough to ask.
All good, Whirlpool is a pretty friendly place.
Bridging means where you use a Modem/Router but use it in a bridge mode so it basically becomes just a modem. You then plug a lan cable from say port 1 from this Router to your main routers WAN port. It is this router that then does everything from setting internal IPs to wifi settings etc. So Router 1 is usually a cheapie that just receives the internet. Router 2 is usually the more expensive one generally with better Wifi performance etc.
Most people if they take the ISPs router would use it in bridging mode. In my case I took the router from Aussie BB which is a NetComm N300 Wifi, model number NF10WV. You connect this to your PC at the start, check out sync speed which you can see in your router. Check speedtest etc. Once you have done this, set it to Bridge mode and connect it your main router. Then plug your pc to your main router. In my case my Router is a Netgear R7000. Then redo speedtest. Note at this point you won't be able to log onto Router 1 to see Sync Speed.
Hope this helps
V
Hoping someone can clear this up for me � I've got a TP-Link TD-W8968 currently being used for my ADSL2 connection. Works fine. Nice and cheap at $68.
http://www.tp-link.com.au/pr
It said on the box "NBN Ready!" but who knows what that really means? :)
Is anyone using one of these?
It said on the box "NBN Ready!" but who knows what that really means? :)
Is anyone using one of these?
NBN Ready virtually means any router with a WAN port.
If you have FTTP or Fixed Wireless, you would just run a network cable from the NTD to the WAN port of the router.
FTTN is different unfortunately.
The 8968 is a modem router, which has an ADSL modem built in. As it doesn't have a VDSL modem, you would need to buy a separate VDSL modem and run a network cable from the VDSL modem to the WAN port on the 8968.
Most ISPs are supplying modem (VDSL) routers to their customers, which they can support from a technical perspective. If you prefer your own hardware, you can do some research on here and pick your own.
(I have a separate router and use a TP-Link 9970 as the modem).
Most people if they take the ISPs router would use it in bridging mode. In my case I took the router from Aussie BB which is a NetComm N300 Wifi, model number NF10WV.
How did you deal with the telephone line?
Can you run the NF10WV in bridge mode AND have the phone work also?
How did you deal with the telephone line?
Can you run the NF10WV in bridge mode AND have the phone work also?
Don't use a phone so can't answer that unfortunately. Best take that to the NBN/FTTN thread.
Can you run the NF10WV in bridge mode AND have the phone work also?
NBN and RSPs are refusing to release the VOIP configuration. So I believe at this stage that it's not feasible to have phone and bridged.
On a 100/40 plan with iPrimus but I can only get 30/25 at best. Support said that everything is fine on their end. I was expecting 70/30 as I'm 350m from the node so I'm not happy. Should I have someone come check my the wiring in my house? Any recommendations?
I was expecting 70/30 as I'm 350m from the node
Post your modem stats in this /forum-replies.cfm?t=2479157 thread, they may be able to help.
FTTN architecture is at the core of the problem and it doesn't help that an incompetent Telstra is also in the picture.
Fine, that's your view.
I had a stable and slightly faster ADSL2+ connection before moving to FTTN.
ADSL that was actually supplied over (in your words) "an incompetent Telstra" network. Seems that your description of Telstra is not quite right.
You need to take up your issue with your RSP who in turn should take it up with the NBN. Getting the quasi govt hoards at the NBN to take any action is a different matter.
Most ISPs are supplying modem (VDSL) routers to their customers, which they can support from a technical perspective. If you prefer your own hardware, you can do some research on here and pick your own.
Cool thanks for the info.
The modem just plugs into a switch to run out to the rest of the house, wifi unit etc. so I'll just go with the VDSL option from the provider
Some/most are CVC based, if you're getting a lower than expected line speed off-peak, then it's congestion. If your line speed drops during peak, then it's most likely CVC.
How does that work?
I'd expect CVC to always be the limiting factor.
With your RSP buying 1 meg per user regardless of the number of users and NBN providing 2.5 meg or better per user (based on a fully populated node) I'd still predict you hitting CVC first.
And given that most nodes wouldn't be near full yet i would expect it to be closer to 6 meg per user or better, so CVC would still most likely bite you first.
How does that work?
Yes, you are correct, for most of the cases it will be CVC, but in some cases it will be congestion. Even then, once the CVC issues are resolved, you are still going to suffer congestion. If your RSP has brought 6Mbps per user and your still only getting 2.5Mbps, what does that tell you? It tells me 2 things, the RSP is wasting money on CVC and the node is congested.
If your RSP has brought 6Mbps per user and your still only getting 2.5Mbps, what does that tell you?
Yeah but it hasn't. No RSP has. They would need to be charging between $150 and $200 per connection to buy that kind of CVC.
Even then, once the CVC issues are resolved, you are still going to suffer congestion.
Maybe, depending on what 'resolved' means. My understanding is that the cabinets could be upgraded to dual 1 gig and then dual 10 gig links if required. At that point you woul have about 50mbps per user on a fully stocked cabinet...
That's if you've solved the CVC issue by buying more and putting more money into the system.
Yes, you are correct, for most of the cases it will be CVC, but in some cases it will be congestion
I can come up with scenarios where you would hit backhaul congestion, but they are pretty unlikely, like only users in a small area using the network and nobody anywhere else. Which I can only realistically see happening in a large power outage or disaster scenario (flood half a suburb for example).
If we have some kind of evidence of backhaul issues it's going to be interesting, because Quigley's NBN had thresholds that invoked upgrades, and this new mockery should have the same.
No RSP has
Yes, because as you said it would be far too expensive for an RSP to maintain.
dual 10 gig links
This is what the original FTTP design used instead of the single 1Gbps link we have now. Congestion is real and it does occur, as an example https://delimiter.com.au/2016
Initially, the resident noted, he was getting very solid speeds � close to 90Mbps. �I was very pleased with the result and after being a sceptic of the FTTN approach, using vectored VDSL2 to deliver the NBN, I was about to call myself a convert to the idea,� he said.
However, shortly after signing up, Gratton realised that during peak hours � from 4pm to around midnight every day � his FTTN connection turns �quickly from the best connection I�ve ever had, to the worst�.
�Ping times go from 13ms to around 140ms, download speed decreases dramatically from the average 85Mbps to as low as 1mbps, while upload speeds halve from around 30mbps to 15Mbps,� he said. �It almost makes me pine for the ADSL2+ connection with ping times averaging 20ms and a strong, constant, reliable 12mbps down speed.�
That's congestion, not CVC.
invoked upgrades, and this new mockery should have the same
I completely agree, however, FTTN cannot be upgraded, only replaced.
I have also joined aussie broadband on their 25mbps 500gig per month plan. Due to go live next Tuesday.
What. 2mbps at night?
I have the test reports � its woeful. But get this � after 8 days of trying to disconnect my NBN service with Telstra even Telstra are throwing up their hands now � they have no confidence that even the NBN guys know how to fix the issue of not being able to disconnect. How much so? Telstra are willing to pay for my Optus 4G service in the interim and even the $299 fee for another provider to run a seperate NBN FTTN service to the same address whilst they work out how to disconnect my current service. They have no time frame when it will be resolved. However a separate copper circuit for another service will take 6-8 weeks so thats no resolution.
And don't bother calling the NBN number � useless � they have no power to escalate or resolve. Come to think of it if they can't do that I don't know why they have a phone number.
Today Optus 4G and phone was out, I have no NBN and no phone � AND I WORK FORM HOME!
I am at an absolute loss � I am stuck between Telstra and NBN with no service and no way to escalate further � I am literally at their mercy and there is no one who can seem to help. I have run multi million dollar global programmes that were simpler than this.
I have the test reports � its woeful.
Thanks for sharing this. Apparently choosing the right RSP from beginning is VERY important.
Was thinking to go with Telstra, but after reading this, might be better to research more into this.
That's right Edd � I just called them up and signed up � effectively joined a queue to get connected as soon as the infrastructure allows them. I will let it overlap with my existing Telstra ADSL so if it's late I've still got service.
Asked an Optus rep about this tonight. Was told "NBN must be available at your location to set up the switch over" so I guess we're waiting...
Was supposed to be connected this morning, after 54 days since sign up, and nope, still not connected as they've missed the window they gave me.
What a joke.
Yikes.
Please let me know how you get on with Exetel. I am with them with ADSL and tried to book in for 9th September but they said they can't do anything until then.
So NBN cancelled my appointment yesterday due to the claim of "Weather Hazard". Now I don't know about you, but it seemed a very lovely day yesterday. Waiting to see if they place me at the back of the queue again.
At this stage I think I'll be done with TPG, who have been utterly useless over 2 months for a self install FTTN. As I've said before, they're great for cheap basic internet, but as soon as something goes wrong they are rubbish.
And will wrap it all up with a TIO complaint that will go nowhere anyway.
Was thinking to go with Telstra, but after reading this, might be better to research more into this
Yes I would recommend that. I got a very vague response from the ACCC but they did point me to this � https://consultation.accc.gov
I would recommend all visit the site and make their voices heard on this � it seems the ACCC has heard the noise and are taking a step forward on it.
claim of "Weather Hazard". Now I don't know about you, but it seemed a very lovely day yesterday.
Yeah � the "Hazard" was their techies might miss out on going to the beach ;)
Have seen people digging up one of the pits in a street around the corner. Hopefully this means progress. Non-crappy progress...
The RFS date of Sept 16 for 2ROU-03 has disappeared the from here https://www.finder.com.au/nbn-tracker. Its now saying not available and not mentioned on the official nbn site. I hope there is not a delay in the works. Any news or info MrMac?
The RFS date of Sept 16 for 2ROU-03 has disappeared the from here
What the hells!! My area 2KEL-O3 was supposed to be next Friday, now it says part of 3 year plan...?!? Hopefully just a data issue since all the Nodes were constructed ages ago...
2KEL-07 on that website is now listing an expected RFS of "Not available" (previously 16/9), but if you check here https://www.telstrawholesale.
The RFS date of Sept 16 for 2ROU-03 has disappeared the from here https://www.finder.com.au/nbn-tracker. Its now saying not available and not mentioned on the official nbn site. I hope there is not a delay in the works. Any news or info MrMac?
whaaaa! that's bs I hope it doesn't get pushed back
The RFS date of Sept 16 for 2ROU-03 has disappeared the from here https://www.finder.com.au/nbn-tracker. Its now saying not available and not mentioned on the official nbn site.
This post from another whirlpool thread, indicates that all nbn sites in "Build" status are currently being reported with "Not Available" Expected RFS dates,. Hopefully things are still progressing as per plan.
What the hells!! My area 2KEL-O3 was supposed to be next Friday, now it says part of 3 year plan...?!? Hopefully just a data issue since all the Nodes were constructed ages ago..
Go here
https://www.telstrawhole
Click on the excel link.
The second tab "Expected RFS � DCD" still has it as 09-Sep-2016
2KEL-03 Kellyville Ridge, Stanhope Gardens, The Ponds NSW Castle Hill 2 CSA 09-Sep-2016
So should probably be a data update issue as the date for 2KEL-04 (Glenwood) is gone as well.
Six weeks ago the guys at finder.com.au still couldn't locate my address using the Google maps API :) The house has been here for four years.
So if we're expecting anything resembling "competence", I think we should grab one or more pinches of salt and sit tight. ;)
Yeah but you'd have to assume that almost all of the users on the node have migrated
This will happen over time, remember after 18 months you will only have an nbn connection.
almost all of them are using the internet at the same time.
What do you think happens during peak?
Sorry, I'm a little behind, there's a new WoW expansion you know :)
I live in Stanhope Gardens, there is one side that has been NBN activated late June of this year. That is the side of Stanhope Gardens from Perfection Avenue onward. I was walking towards the shops past the telephone cabinets a few weeks ago on Stanhope Parkway and there was a Telstra guy there fixing some things.
We had a short chat and I mentioned the NBN not being in certain parts of Stanhope Gardens. He told me, this time next year it could be here in this area. So I am not holding my breath for the NBN in this area. I don't where about you are living BleedingFingers but I have a feeling it could be a long wait.
I live in Stanhope Gardens, there is one side that has been NBN activated late June of this year. That is the side of Stanhope Gardens from Perfection Avenue onward. I was walking towards the shops past the telephone cabinets a few weeks ago on Stanhope Parkway and there was a Telstra guy there fixing some things.
Stanhope seems to be in about 3 different stages. One is live. One is due to go live this month (KEL03) and the rest is TBA I think.
So I have lodged a tribunal case against Telstra for failing to disconnect me from the NBN � its been about 10 days now without a phone or internet. So I have raised documents for a order of disconnection and an order of compensation from them. I discovered I am not the only one. Another Telstra customer recently only just got disconnected after trying from the 4th of August � he was reconnected to a new service provider the same afternoon.
I am also getting another provider to run a second circuit to my house so this will never be a problem again � I will have 2 FTTN connected lines � just one inactive. If I ever need to move again I will get the other circuit activated first before disconnecting the current one. Cost me $299 but after my experience with Telstra best $299 I have ever spent.
Do you guys think its a good idea to get this done? https://mrtelco.com/residenti
Technically it should determine if the issues are either internal wiring or isp related.
What do you think happens during peak?
Maybe 10-20% of people use the internet at the same time.
People go out, people have young children they take care of, people watch FTA TV, people have friends over etc. residential services have always been oversubscribed because most people aren't using them most of the time.
And those people who were using it might be writing email or playing games or surfing websites, all of which are low bandwidth activities which interleave with each other easily.
The Netflix effect means that some more people will be using the internet for TV, but also that some of those low bandwidth users are requiring a constant stream of traffic that they didn't before. But it doesnt mean we're coming a lot closer to 30% of users or more being online simultaneously.
(And yes I'm ignoring 'passive use' like my phone being connected to wireless and checking for updates because that traffic is trivial)
Maybe 10-20% of people use the internet at the same time.
IMHO I don't believe this is the case anymore.
In a house of two adults and two teenagers, at any point in time we have a mixture of at least 3 of these things during prime time:
Netflix (sometimes 2 simultaneous streams)
Foxtel Go
YouTube
Xbox
Snapchat
iTunes
Spotify
Sonos (streaming)
And I'm sure I've missed stuff. This is pretty typical for a demographic such as ours, and in Kellyville it's a pretty common family size.
Based on this, during 7pm-11pm at night, similar families would be using a high percentage of their bandwidth.
If only a third (33% or so) of the 384 possible homes on a node were connected to the NBN and using 2-3 of these things during that time period, it would reduce the available node bandwidth per user to around 8Mbps downloads. (Based on 1Gbps backhaul per node).
Which, amazingly; is exactly what I've been seeing for the last few nights.
Regards,
Shane.
In a house of two adults and two teenagers, at any point in time we have a mixture of at least 3 of these things during prime time:
So your kids don't play sport or hang out with their friends or have any after school activities or homework and you and your other half spend 5 hours a night in front of the idiot box?
Most parents i know feel blessed if they get an hour to watch TV of a night, so your usage patterns definitely don't seem to be typical.
Plus as I keep pointing out, there isn't enough CVC for that to happen. You need to get beyond that blocker first. If your usage is 'typical' then your RSP must have purchased 8 meg of CVC for each end customer at a cost to them of over $100 per month. Plus your 30 to 40 dollar AVC charge and the actual Internet feed. So are you paying $170 � $200 for your service per month?
If not your usage scenario can't be anywhere close to 'typical'.
Going with Shane on this one � post-dinner, with two pre-teens watching/playing with devices, and two adults either working remotely or watching their own content, we're smashing the connection.
Maybe this will improve toward summer as the daylight hours are more suitable for activity outside, but when you consider almost all of our content is streamed (Netflix, YouTube either on mobile devices or fixed AV) then you need at least 12Mbps to get SD running on multiple devices. HD is going to require double that, as a minimum, without considering any IoT or background traffic.
If I start to download nVidia updates on the current DSL connection, or upload a YouTube video, everyone else can kiss their "barely adequate" feed goodbye. So I avoid it.
Looking at the comments here, this isn't sounding the modern, fast, 21st Century internet that MTM was supposed to be.
The government won't borrow to invest in a capital return on a modern network for suburbia, that consumers would happily pay for as a premium service. All because they want to stick with their he-said/she-said style of politics.
Its rubbish
Going with Shane on this one
Also going with Shane! We have 3 working adult kids still living at home (therefore 5 adults at home). After a long day at work people just want to relax! We have 3 separate Rokus in the house that at any giving time all 3 can be streaming not too mention mobile phones surfing at the same time or a computer. We don't use High definition when streaming but I would still presume we use quite a bit of our bandwidth. Speaking to work collegues more and more people are streaming and not content with just 1 device. I am still on adsl 2+. Will be moving to FTTN in the coming weeks.
I would say that Shanes' patterns fairly closely match ours too. Lots of casual as well as concentrated use of the bandwidth around the house from ipcams to Telstra TV, kids watching anime, YouTube, Netflix, Foxtel on-demand, Xbox including voip, phones/tablets checking Facebook/whirlpool etc ;)
The kids are pretty active, training and playing sport multiple times per week but homework is often web-facilitated and leisure for kids these days often involves seemless Skype calls to friends, watching music or craft tutorials on YouTube etc.
...and we've only started scratching the surface on the IoT � we will be ill prepared as a country to take advantage of these techs in coming years if the issues in backhaul are not sorted.
Granted though � your average Whirlpool jockey is not your typical tech 'user' ;P
was there any bandwidth upgrade since last week?
we are at KEL-02 and until last week speed was dropping from 93-94 mbps to 50 mbps after 7-8 PM
but this week it has been above 90 mbps even during evening , so was wondering if they increased capacity or something..
Maybe they reversed the polarity?
:)
So your kids don't play sport or hang out with their friends or have any after school activities or homework and you and your other half spend 5 hours a night in front of the idiot box?
Actually my kids are amazingly active. They are in training for their sport Mon-Fri every week, 2-3 hours per day.
My wife and I both work full time in executive positions, which means our work days don't ever really "end".
Yet based on your incorrect assumption I'm not allowed to do what I want with my time?
I actually pay over $130 per month for my broadband bundle, and due to my distance from the node can only get 33/15 sync. In my case I would think it would be the least NBN can do to provide me what I pay for and not drop to low speeds during peak.
Thanks,
Shane.
OT ALERT!
P.S. Shane � how bloody good is Sonos? Had My Soundbar + Sub hooked up to the main TV here since 2013, when we moved from Quakers over to Kellyville Ridge. Ditched the Jamo 5.1 I had in the old place, and have never looked back!
Now thinking about a 5 or a 3 � do you have either?
Removed some sockets and redundant wiring from the main socket, so now I get much better sync:
Line State up
Modulation ITU G.993.5(G.Vectoring),G.998.4(G.INP)
Annex Mode ANNEX_B
Downstream Upstream
SNR Margin 0.0 dB 8.4 dB
Line Attenuation 7.1 dB 1.1 dB
Data Rate 100979 kbps 44199 kbps
ES 0 0
SES 0 0
UAS 167 167
FEC 0 0
CRC 0 0
Gained 8mbits in speed. Much better than MrMac's estimates!
Yet based on your incorrect assumption I'm not allowed to do what I want with my time?
No, but if you lose one argument why not pretend we were arguing about something else hey?
I'm not telling you what you can do or not do. I'm telling you what you and people like you actually do, based on network usage information. If you behaved as you claimed and most families were 'like you' none of you would be getting more than 1Mbps at peak.
And because it turns out that in reality, at any point in time at your household at least 3 streaming services aren't guaranteed to be in use as you originally claimed, that's the point. That's why oversubscription has always worked.
I actually pay over $130 per month for my broadband bundle, and due to my distance from the node can only get 33/15 sync. In my case I would think it would be the least NBN can do to provide me what I pay for and not drop to low speeds during peak.
You pay for an oversubscribed service. To pay for what you are insisting you get costs North of $500 per month, because your ISP would have to buy 1 meg of CVC for every meg in your peak speed.
Plus given that you are including pay TV services in your 'bundle', you're not even spending all that on Internet access, and trying to act like you're paying a premium rate. You're not.
If you are happy to pay that then ask your RSP for a CIR business service and pay the rates. And you can have what you pay for and what you pay for will be what you want. But you want an Audi at Kia prices and think that's reasonable.
My Dad's connection was activated on Friday with Telstra. Went round today to set up the Gateway.
Very easy setup, literally just plug it in. Their existing phone service still works which I thought was weird... Thought you had to plug the phones into the gateway, but apparently Telstra have kept the phones working...
Their max connection is 52Mbps Down and 16Mbps Up. Which is extremely close to MrMac's map (50 down and 20 up).
They're currently sync'd at 28 down and 4 up, so I said they should call Telstra because it looks like they haven't activated the speed boost (or whatever Telstra call it). They're paying for the top plan (since Telstra don't offer 50 plans). And it worked out the same as they were paying for phone and Internet previously.
Will run some speed tests every hour and see how their line performs...
Their existing phone service still works which I thought was weird...
False alarm... The phones don't work unless you plug them into the Gateway...
Nothing to see here, move along...
What's the word on the availability of 2ROU-03?
It's gone from the finder site. Delayed?
Has happened to a couple � apparently they're still available. Just that finder.com.au is a flake
Has happened to a couple � apparently they're still available. Just that finder.com.au is a flake
I see.
Is there anywhere else we could check the progress besides finder.com.au?
Have a look at this from Phantom a couple of pages back:
Go here
https://www.telstrawhole
Click on the excel link.
The second tab "Expected RFS � DCD" still has it as 09-Sep-2016
2KEL-03 Kellyville Ridge, Stanhope Gardens, The Ponds NSW Castle Hill 2 CSA 09-Sep-2016
So should probably be a data update issue as the date for 2KEL-04 (Glenwood) is gone as well.
No, but if you lose one argument why not pretend we were arguing about something else hey?
I find it amusing 1. You thought we were arguing and 2. That you think I lost.
Plus given that you are including pay TV services in your 'bundle'
Nope no Pay TV in my bundle.
If you are happy to pay that then ask your RSP for a CIR business service and pay the rates.
Might just do that, thanks.
Side note: Found a good article on CVC actually that others may find interesting. Most saying the pricing model is broken and needs to be fixed � my family usage patterns may not be the general majority yet, but it is my reality now and looks like it is becoming more common. http://www.itnews.com.au/feat
Quote from David Epstein (Optus) : "Over the last 18 months, he said, Australian telcos had seen a threefold increase in concurrent demand on networks during the evening peak." http://www.itnews.com.au/news
Shane.
P.S. Shane � how bloody good is Sonos?
Absolutely love it.
Now thinking about a 5 or a 3 � do you have either?
We have a Play:Bar upstairs, a Play:3 downstairs and my daughters each have their own Play:1's (that I steal when we're having a party). Can't justify any more at the moment but I'd love one of the new Play:5's.
Thanks,
Shane.
To pay for what you are insisting you get costs North of $500 per month, because your ISP would have to buy 1 meg of CVC for every meg in your peak speed.
And yet, it doesn't seem to be an issue where ever FTTP has been deployed, congestion only seems to effect FTTN. I wonder why that is?
Just an update to the ongoing Telstra sagas and the never ending promise of an upgrade to the Kellyville area. I was advised this upgrade would now be completed on 12 Sept. Date keeps getting pushed back.
I'm on 2KEL-05, don't know how much the "upgrade" is supposed to affect.
Like some others here, I was also credited all my money for the first month.
P.S. Also love Sonos. 5 of them in my house :)
Most saying the pricing model is broken and needs to be fixed � my family usage patterns may not be the general majority yet, but it is my reality now and looks like it is becoming more common
"Netflix Effect" is the perfect description. Throw in YouTube now having movie-length HD content and you're well down the road to bigger demand.
One interesting outcome will be affect on Foxtel � their pay TV model isn't going to survive in its current further when people can get content cheaper through other means. Only sport is left, and that will slowly evolve to the model that the big sports in the USA have adopted: online direct subscriptions. Big cash flow, user-oriented.
And yet, it doesn't seem to be an issue where ever FTTP has been deployed, congestion only seems to effect FTTN. I wonder why that is?
Confirmation bias, plain And simple.
Running automated speedtest every 15 minutes on my Dad's Telstra line for the past 2 days have shown that the speed drops from consistent 23Mbps during the day down to 6Mbps in the evening, from around 7pm until 10.30-11pm...
Now I have no idea which ISP to go with since they all seem to have crap service.
Nice to know we're paying $60bn+ for a service that's worse than our current antiquated ADSL :-(
Good thing I didn't convince my Dad to get rid of foxtel and replace it with FetchTV... He would not be happy if he sat down in the evening to watch something for it to buffer and lag (the big issue is that they have Foxtel in multiple rooms, and Fetch TV only supports a single service per connection). I didn't think it would be an issue since they'd get between 25 and 50Mbps. That would handle multiple Fetch TV or Netflix streams, but not if it drops down to only 6...
And just saw this on SMH: http://www.smh.com.au/technol
What is the point of faster speed if you can't sustain the current speed?!?
Hey everyone. Make sure you respond to the ACCC request for feedback on the current market and technologies. Gives us a chance to raise all of these issues.
Thanks,
Shane.
Confirmation bias
Hardly, I've been following NBN since 2009 when it all started. The original FTTP installations have virtually no congestion issues, all of your examples are recent, so they may also be suffering from the same 1Gbps backhaul FTTN is inflicted with.
Running automated speedtest every 15 minutes on my Dad's Telstra line for the past 2 days have shown that the speed drops from consistent 23Mbps during the day down to 6Mbps in the evening, from around 7pm until 10.30-11pm
I have been doing exactly the same thing, every 15 minutes and my findings are exactly as yours.
I'm on a 25/5 plan with exetel, line sync 28000/6400 Kbps. Max I get is 22.5 and it's quite consistent between 18-22 during non-peak times. Peak time it's between 4 and 6, with occasional blips over 10. While I expected more it's still better than my 4Mbit ADSL.
Reading this about CVC and its price structure, I'm not holding my breath for this improving anytime soon. Luckily were not a high band with household, I feel sorry for those who are.
Telstra has confirmed 2KEL-05-10, is full and has congestion at peak times, and its been logged with NBN.
I get around 7-9 drop outs each day at all different times.
So, after a few days of running speedtests every 15 minutes on my Dad's NBN connection
- Telstra
- 2KEL-08-14
- Max Line Up 15.36Mbps
- Max Line Down 53.26Mbps
- Line Up 6.4 Mbps
- Line Down 28 Mbps
There is a distinct pattern of line speed dropping from about 4-5pm and going back up at midnight...
What is interesting, is that the ping times are pretty constant and although not on the chart, the upload rates are fairly constant too, staying between 3 and 4 Mbps...
I just wonder what the line would drop to if you were on the 100/40 plan. My Dad's ADSL connection was 4Mbps, so even when it drops, it's still better than what they had... But this isn't good for night time streaming :-(
Quick Q � what do you use for the automated speed tests?
Quick Q � what do you use for the automated speed tests?
I use speedtest-cli (which is a python script from here: https://github.com/sivel/speedtest-cli). It is scheduled with Cron.
The system it's running on is a Raspberry Pi that I've set up using XBian, and runs Kodi as a media centre.
So 2Kel-03 is RFS tomorrow... anyone signed up as a day 1 customer?
So 2Kel-03 is RFS tomorrow... anyone signed up as a day 1 customer?
Would love to BUT Exetel won't do it until they've been formally notified. So I'm on their list.
So 2Kel-03 is RFS tomorrow... anyone signed up as a day 1 customer?
Isn't it 9th of Sep?
Also, all the rollout databases are all screwed up at the moment... Finder keeps flipping between "In Progress" and "On 3 year plan"...
Telstra's PDF and Excel rollout documents still say the 9th, so I'm hopeful that we don't have a delay...
Still unsure about which ISP... Might get my DD to fix his connection to the 100/40 plan and see how that performs for a week, not keen on the massive peak time drop-out... But if it's better than my ADSL which is pretty stable at 7Mbps all the time, then it should be worth moving over...
2KEL-03 is RFS on Friday 9/09 and 2ROU-03 the following Friday, there won't be any activations on that day as you won't be able to order a service until then. From what I hear some RSP (Telstra) are taking a sort of pre-order and will then submit the orders that are holding on the Friday once the service class for the addresses change.
From when 2KEL-05 and 02(?) went RFS the service portal didn't start reflecting the updated service class until about 10-10:30AM so keep refreshing your browser on Friday morning, I know I will be!
Quick Q � what do you use for the automated speed tests?
I've used this before, need to keep the pc on
so keep refreshing your browser on Friday morning, I know I will be!
Which RSP are you going with?
I'm still on contract with internode so will just roll over with them. I've been happy with both performance and service so far so I'm comfortable with that. Existing contract is up in March though so will keep a close eye on congestion if any becomes apparent. It is good to see there are now some real no contract options out there that allow you to churn when not happy. Just have to get fast churn which should be soon to make it painless.
Which RSP are you going with?
I'm going with Aussie BB again. 100/400 500GB for $75. No lock in contract.
100/400 500GB for $75
I've signed up for 100/40 1TB, with VoIP for $105, no contract.
Any stats on Aussie BB and congestion?
Any stats on Aussie BB and congestion?
This is also what I am wondering about. There seems be to a fair number of people reporting heavy congestion during peak evening "Netflix" times with AussieBB.
And it seems it's even worse for Telstra. So I am a bit at a loss as to who to sign up with come next week.
People are having issues with trying to churn on FTTN so I want to make a careful choice.
heavy congestion during peak evening "Netflix" times with AussieBB.
I would suggest any RSP will have the same issue on FTTN. Some FTTP users are also reporting peak hour congestion.
trying to churn on FTTN so I want to make a careful choice
My reasons for going with Aussie BB is they have a "no contract" connection, which will make churning slightly easier.
I'll be signing up with AusBBS as my current provider, not in contract but they offer free setup for user migrating onto NBN from ADSL so I can try without additional costs.
This is a hard decision, FTTP about to go RFS under 2ROU-03. AussieBB or Skymesh seem to be the only decentish offerings.
I want to go SkyMesh but there 100/40 doesn't compare to AussieBB 100/40 in price to downloads.
AussieBB are offering 500GB anytime for $75
SkyMesh are offering 120 GB(on-peak) and 240GB (off-peak) for $79.95
See as I mostly consume Netflix, Steam and Spotify, on/off peak is a real waste. Anyone able to get SkyMesh to match AussieBB?
Anyone able to get SkyMesh to match AussieBB?
SkyMesh don't service our area yet.
I'm relatively happy with Aussie BB but have been noticing more congestion lately.
I'm going to switch to SkyMesh once they are active. The premium is about an extra $20 per month for similar data.
Aussie Broadband 100/40 plan in 2KEL-05 here, only experiencing minimal congestion. Worst I've witnessed is speedtest going down from my usual max of 55/35 down to about 40/30 in the peak evening hours.
Zero impact on gaming too.
2KEL-03 is now RFS but looks like the coverage checker hasn't caught up yet. Rang up internode thismorning and ordered with an appointment next Thursday 15th.
They have sold out of the TG-1 so will need to source a modem from elsewhere now.
Aussie Broadband 100/40 plan
my usual max of 55/35 down to about 40/30
Any reason you didn't go for a 50/20 plan? I know it's only $5 cheaper, but every little bit helps.
Just signed up with www.aussiebroadband.com.au on a 100/40 1000GB plan. Hopefully not too long to wait!!
2KEL-03. NBNCO still says Under Construction, but AusBB says site is live so went ahead with the order. Optus website also says NBN FTTN is available (but after all the complaints on WP, I'm not signing up with Optus)...
Will report back once I'm on with AusBB... And have been running speed tests :-)
I'm in 2KEL03 and will be looking to order soon. Currently have a Telstra Biz Essentials and have generally had a good experience with performance and support. Has anyone got any experience with Telstra Business and FTTN ?
Can't comment on Telstra Business but it probably won't be much different (bandwidth wise) than their residential plan... Just the support might be better...
I've been monitoring my Dad's Telstra NBN plan, and peak (evenings) are terrible...
I saw 2ROU-03 date is now 30Th Sep 2016?
I saw 2ROU-03 date is now 30Th Sep 2016?
Still next Friday the 16th where I'm looking.
I've been monitoring my Dad's Telstra NBN plan, and peak (evenings) are terrible...
That's absolutely terrible peek time performance !
Telstra Business ADSL usually doesn't get affected by peek time performance issues, however I guess the question is if these performance issues are caused by congestion at the node or further upstream ?
In KEL03. Had signed up with Aussie BB 2 weeks ago. Called them today and they don't have a booking date yet from NBNco. Said they won't know more until next week.
Any reason you didn't go for a 50/20 plan? I know it's only $5 cheaper, but every little bit helps.
My estimated speed was 60/25 so I was anticipating a bit faster downloads, but having 35 up sure isn't bad either so I might just stay on 100/40 for now while I play around with the cable setup in my house.
It bit of information for people regarding migrations from adsl to fttn.
- My service was due to be cut over last Tuesday.
- nbn missed the appointment.
- I phoned the rsp when I got home advising that nothing has occurred today.
- they said they now must wait upto 24 hours for nbn to tell them they missed it and then a new one can be arranged.
- this happened around the 24 hour mark because I got a new sms with a new appointment.
- new appointment for this Monday.
My rsp is also Aussie broadband who have thus far been very good with their customer service.
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