Chủ Nhật, 2 tháng 10, 2016

NBN - Cannington WA part 2

  • 2016-Apr-16, 10:12 pm
    SomeGen

    R1ch4rd writes...

    It's not a grunty router though obviously, I'd much prefer to be have pFSense or a EdgeRouter doing the routing and just a bridged modem to terminal the DSL on

    I should have a spare edgerouter lite shortly. Pulling one out to replace it with an edgerouter x sfp.

  • 2016-Apr-16, 10:12 pm
    R1ch4rd

    SomeGen writes...

    I should have a spare edgerouter lite shortly.

    Yeah nice. That might help me out later a little if I wanted to start pointing a ubnt radio towards the city.

  • 2016-Apr-16, 10:28 pm
    melodicminor

    SomeGen writes...

    My network at home is only slightly crazy..

    When I've finished replacing the stuff that got zapped I'll take a pic of mine. You won't find quite the quality kit to be found in your rack (DL380's gen 5 & 6, and the APC UPS) but you will find a sort of slightly toned down version of.

    I'm running a whitebox AMD for my server with vSphere 6 using IOMMU (vt-d) to run a couple of media centres with dedicated graphics cards, plus the obligatory servers. I keep VoIP and pfsense on their own hardware.

    With FTTN, and my loss of kit last week in the storm, I shall be moving my modem to a remote part of the house where I can keep the incoming line as short as possible, and linking to my 18U wall cab with multi-mode fibre using an SFP module switch end and a media converter the other.

    I'm also thinking about doing FTTS (Fibre to the shed)

  • 2016-Apr-16, 10:28 pm
    SomeGen

    R1ch4rd writes...

    Yeah nice. That might help me out later a little if I wanted to start pointing a ubnt radio towards the city.

    Actually, that's a good point. An ERX Sfp is probably what you'll want then as well. Will do POE on all it's ports. They're nice little routers.

  • 2016-Apr-16, 10:28 pm
    SomeGen

    melodicminor writes...

    DL380's gen 5

    You can have the gen 5's if you want. They're sitting unused.

    Cool. I should look at upgrading to vsphere 6 at some point, still sitting on 5.5. all of my VM's are running on the g6 with a few more on a dell r210 that I've got colocated.

    That's not a bad idea. Are you far from your node? I've replaced the copper to the IDF and terminated it on my patch panel. Copper to the MDF still seems pretty good as well, then got about 300m past that to the pillar. Will see how it goes on FTTN.

    My mate just did FTTS. Pretty cheap to do these days.

  • 2016-Apr-16, 10:28 pm
    R1ch4rd

    SomeGen writes...

    Actually, that's a good point

    Due to issues getting cables through doors on my balcony and being able to close the doors.. (yes i've tried :) ), would probably just use an injector from a power point out there, and use the AirGateway module to it like you have put in here.

    Just a case of then bridging it with something inside I guess. Making it difficult I know. ;)

  • 2016-Apr-16, 10:34 pm
    SomeGen

    R1ch4rd writes...

    Due to issues getting cables through doors on my balcony and being able to close the doors..

    Did you try it with a cable without a connector? When I get back to Perth we can lop the end off that cable and put a new plug on it. I'm sure we can work out a good solution for that problem if that won't work.

  • 2016-Apr-16, 10:34 pm
    kb24_mamba_out

    I'm on 6CAN-04. I'm currently with Dodo ADSL plan. I rang them to switch to NBN and was told that NBN service is not yet available in my address.

    I checked service availability through telstra, optus, tpg etc. and it all showed NBN is ready. only Dodo website showed NBN is not ready in my location.

    I am planning to cancel my Dodo ADSL and sign up with either Optus or Internode however the thing that's stopping me is I am still on contract with Dodo for 17 more months. I don't want to incur cancellation fees.

    Can anyone give me suggestions regarding my situation? I badly wanted to switch to NBN soon as my current ADSL speed is not good.

  • 2016-Apr-16, 10:42 pm
    SomeGen

    kb24_mamba_out writes...

    I am planning to cancel my Dodo ADSL and sign up with either Optus or Internode however the thing that's stopping me is I am still on contract with Dodo for 17 more months. I don't want to incur cancellation fees.

    Can anyone give me suggestions regarding my situation? I badly wanted to switch to NBN soon as my current ADSL speed is not good.

    If they don't update their systems to show that's its available, then might have to eat the cancellation fees, or find some way to complain about the service to break the contract. Best of luck.

    I'm stuck with another year on my TPG contract. Will have to eat a big cancellation fee with that because I don't think they'll let me out of that one easily.

  • 2016-Apr-16, 10:42 pm
    Michal

    kb24_mamba_out writes...

    I rang them to switch to NBN and was told that NBN service is not yet available in my address.

    Had the same situation, but when I called Internode they checked on NBN Portal and signed me in with no problems.
    Maybe Dodo does not have the FTTN plans and just try to look for excuse? Or maybe they are simply lazy.
    Don't know but it should not be a problem if they want to put you on NBN.

    EDIT: I'm on 6CAN-04 as well.

  • 2016-Apr-16, 10:43 pm
    melodicminor

    SomeGen writes...

    You can have the gen 5's if you want. They're sitting unused.

    Having a DL380 would require I add a half height full depth rack to the store that also holds the vacuum cleaner. I'm not against that at all, but I fear the wife may feel differently if "dave the dyson" suddenly adorns the house like an exhibit at a particularly poor gallery of modern art.

    Nice thought though � fill those 2.5 bays with some SSD's and spend three days trying to track down the latest firmware for the controller so it plays nicely, and its good to go.

    R1ch4rd writes...

    start pointing a ubnt radio towards the city.

    What's in the city that I clearly don't know about? Do I have to be a member of WAN club to find out?

    A fair few years back I set up a few long range wireless links. (3Km, 3.5Km, 15Km) Back then it was all 802.11b and pretty crude parabolic mesh antennas. I got good at making custom pigtails, rigging small masts etc.

    The UBNT kit is very well engineered in comparison and I'd like an excuse to play with it if I'm honest. There is something about not having to solder it yourself that is very appealing!

  • 2016-Apr-16, 10:43 pm
    SomeGen

    melodicminor writes...

    Having a DL380 would require I add a half height full depth rack to the store that also holds the vacuum cleaner. I'm not against that at all, but I fear the wife may feel differently if "dave the dyson" suddenly adorns the house like an exhibit at a particularly poor gallery of modern art.

    They're also rather loud and power hungry, which is why I don't use them :p

    What's in the city that I clearly don't know about? Do I have to be a member of WAN club to find out?

    I'm part of a group called WACAN � http://www.wacan.asn.au/ We have a wireless network across a large bit of Perth. Sadly I just have a VPN tunnel in at the moment because my strata won't let me put a mast up to connect in.

    A fair few years back I set up a few long range wireless links. (3Km, 3.5Km, 15Km) Back then it was all 802.11b and pretty crude parabolic mesh antennas. I got good at making custom pigtails, rigging small masts etc.

    The UBNT kit is very well engineered in comparison and I'd like an excuse to play with it if I'm honest. There is something about not having to solder it yourself that is very appealing!

    We're using almost all ubnt gear, and have some decent nodes going. You can see some of our installs here https://gallery.wacan.asn.au/

  • 2016-Apr-16, 10:45 pm
    melodicminor

    SomeGen writes...

    I'm part of a group called WACAN

    Wow. I wish I'd known about that ages ago. Goes to show that it doesn't pay to assume such things won't exist, so not even bother to google! I feel I may have to join! Could be lots of fun!

    SomeGen writes...

    Are you far from your node?

    Its about 50m from node to pillar, and I'm about 200m past the pillar. My feed in cable annoyingly doglegs to a pit about an extra 20m away (so an extra 40m) Internal will be about 5m. I'm hoping I'm good for 100/40 and it kills me that that's going to be my lot now for quite some time. I can't see them coming back with FTTdp or FTTH much before 2030 even if the rest of the roll out is adjusted. I fear our area may become a bit of a internet backwater again in the next 5-10 years.

    I could easily consume a 1gb connection now given the chance.

  • 2016-Apr-16, 10:45 pm
    SomeGen

    melodicminor writes...

    I feel I may have to join! Could be lots of fun!

    It is pretty fun. I really like when we do build days. A heap of people get together and we always end up having a good time. A lot of us hang out on IRC if you want more info.

    I fear our area may become a bit of a internet backwater again in the next 5-10 years.

    Yeah, it's a bit of a worry. When I moved here I picked a spot next to the exchange, so it hasn't been too bad. But I hear a heap of horror stories about places far from the exchange.

  • 2016-Apr-16, 10:48 pm
    Duideka

    SomeGen writes...

    http://i.imgur.com/55L6aoM.jpg

    Ah great, so I'm going to be sharing CVC with you when you get out of contract ;)

    http://puu.sh/ol2zY/ff6c675e37.png

    Hopefully TPG provision a reasonable amount of CVC, they will have ALOT of customers in this area because it's the first place in Australia that got a ADSL2+ DSLAM when iiNet trialed it.

    My network isn't very impressive right now, with 13/1Mbps not alot you can do. Just a really grunty desktop with alot of HDD's and a really old PowerEdge 750 that I muck around on. I have a few hobby servers hosted in OVH that I use to test things on but with faster upstream will probably migrate them to home and save the money.

    Any recommendations on where to buy a 45 RU rack from near Cannington? I see PLE sell them for around $1k � might have to start getting serious when I've got some bandwidth available :)

    I really like the look of those Ubiquiti Edge Routers, using a really old switch at the moment and will need to upgrade to something new when I'm getting NBN because I doubt this one can handle routing at 100/40 for hours at a time.

    Ubiquiti make really nice stuff but jeez it isn't cheap.

  • 2016-Apr-16, 10:48 pm
    SomeGen

    Duideka writes...

    Ah great, so I'm going to be sharing CVC with you when you get out of contract ;)

    http://puu.sh/ol2zY/ff6c675e37.png

    Haha, more than likely. I'm really not doing that much traffic though. http://puu.sh/ol66Z/b496da2dcb.png

    I really hope they do. Congestion is something I worry about. At the moment I'm on a plan with guaranteed bandwidth and contention ratio, but it's bloody expensive.

    Any recommendations on where to buy a 45 RU rack from near Cannington?

    I picked mine up from gumtree. Got 2 racks for $250. I'll ask around, normally someone I know is trying to get rid of a rack, or knows someone who is.

    Ubiquiti make really nice stuff but jeez it isn't cheap.

    If you compare it to other business grade it's really quite cheap. But yeah, compared to consumer stuff and it's a lot.

  • 2016-Apr-16, 11:07 pm
    ?even

    After submitting application, we had to book an appointment, what's that for? work to be done on premise?

  • 2016-Apr-16, 11:07 pm
    SomeGen

    ?even writes...

    After submitting application, we had to book an appointment, what's that for? work to be done on premise?

    Assuming you've got an active line now it should just be an appointment for the technician to go to the pillar and switch you over to the node.

  • ?even

    SomeGen writes...

    Assuming you've got an active line now it should just be an appointment for the technician to go to the pillar and switch you over to the node.

    Oh sweet. Just hope the modem arrived before then ;)

  • R1ch4rd
  • room 40

    VOOK writes...

    50

    Could it be that tpg stuffed up as in thinking you are on the 50 plan?

    Edit: just saw 53 so that kills that theory. So you were advised 86 but are getting 50-53. How far are you from your node/pillar?

  • cuzcraig
    this post was edited

    Jesus vook.. How far away from the node are you?
    And were you told you would get 86 aswell? Cause that's what I was told too 86/36 nbn estimate.

    Edit: maybe it's congestion issues?

  • NetskyAU

    Won't know untill he provides some modem stats.

  • Duideka
    this post was edited

    How far away from the node are you? Little underwhelming for the first person in this thread connected. Could be a crap line or something I guess.

    I think I read somewhere that the power output from the node will be increased after the ADSL network is switched off and initially runs at reduced levels so there isn't much interference between the networks? Could provide a boost too I guess.

    Regardless it's nice to see lower latency and a nice boost to upstream. My line is uploading at 100KB/s pretty much 24/7, far too slow :\

    cuzcraig writes...

    Edit: maybe it's congestion issues?

    I highly doubt it lol, I'd be surprised if there is more than 20 people on FTTN connected across every RSP let alone just TPG. Unless I'm mistaken the Cannington POI only recently came into service and last month there was only 88 premises RFS (probably apartments or something, it's 100% FTTP) so this should be a very empty POI. We can ask this question again in 1-2 months when most of the area is connected.

  • 2016-Apr-21, 9:17 pm
    Vegemietian

    im on 6CAN03. Really annoyed that my install date is 3 weeks away

  • 2016-Apr-21, 9:17 pm
    SomeGen

    VOOK writes...

    50/22. Paid for the 100/400.

    How's your internal cabling?

  • crizzlez11

    Activation day tomorrow for me as well guys.
    Although, the modem apparently arrives tomorrow as well!!!!

    Oh it could be a very interesting day...

  • VOOK

    I'm about 400 metres away from the node, house is only 4 years old so cabling should be alright I guess?

    Stats!

    Line standard VDSL2
    Channel type
    Interleaved
    Downstream line rate (kbit/s) 56789
    Upstream line rate (kbit/s) 23885
    Downstream SNR (dB) 8.9
    Upstream SNR (dB) 6.6
    Downstream line attenuation (dB) 18
    Upstream line attenuation (dB) 7.8
    Downstream output power (dBmV) 13.1
    Upstream output power (dBmV) 9.4
    Downstream CRC 0
    Upstream CRC 0
    Downstream FEC 400
    Upstream FEC 91

    I used my old phone line cable from the old modem, I guess I could replace it with a fresh one or something.

  • 2016-Apr-21, 10:16 pm
    Fast is good

    Don't forget folks � FTTN is an UP TO service...... depending on line length, line quality, taps etc..... just like ADSL!

    And your ISP will put you on whatever tier you request � no guarantee you will get it or even near to it. So if you can only get say 38Mbps you can opt for 100/40 or 50/20 (if your ISP does that tier) and get the 38Mbps or 25/5 and get 25Mbps....

    Oh and by the way, if you want to check the NBNCo wholesale contract they only guarantee that 25Mbps will be delivered some time during each 24 hours (could be at 2:00 a.m.) for it to be a fully functioning service. (That is irrespective of the tier you chose � so on 100/40 they only guarantee 25Mbps once each 24 hour period! That is reduced to 12/1 for the co-existence period (the 18 months after the first services are connected). And up to 5 dropouts per 24 hours is acceptable. If you get the speed as defined above and 5 or less dropouts your ISP can't report a fault.

    So don't expect the speeds you would get from FTTH/FTTP � even NBNCo recognise this is not possible as you can see by looking at their wholesale contract with the ISPs. The FTTN service was supposed to be cheaper (and it isn't) faster to install (again wrong) and a replacement for FTTH/FTTP � and it fails that as well.

    Don't get your hopes up for a fantastic service at peak (ADSL like speeds or less) � but will be pretty fast off peak when you won't want to use it!

  • 2016-Apr-21, 10:16 pm
    R1ch4rd
    this post was edited

    VOOK writes...

    Downstream line rate (kbit/s) 56789
    Upstream line rate (kbit/s) 23885
    Downstream SNR (dB) 8.9
    Upstream SNR (dB) 6.6

    And there it is, at least you're able to top out your download against your Sync speed, for now. :)
    Too bad there is no 50/20 plan available to downgrade to.

    Fast is good writes...

    Don't forget folks � FTTN is an UP TO service...... depending on line length, line quality, taps etc..... just like ADSL!

    Pretty much � Example above � Could be about right, given distance and cross-talk as per the co-existence period? Syncs could go up once everyone is cutover to the node across the 18 month period, and there is no ADSL2/2+ crosstalk happening anymore though distribution cables.

    Example: (Yes i know it's Ericsson and the nodes a AL)

    http://i.imgur.com/UOm79QT.png

  • 2016-Apr-21, 10:29 pm
    Duideka

    VOOK writes...

    I'm about 400 metres away from the node

    Ah so that's why. Quite some distance and if it's 400 meters by road there is likely at least another 50 meters of internal cabling and looping going on before it reaches the cabinet.

    Sucks but this is what we get with FTTN I guess, not everyone is gonna get 90Mbps :(

    I'm about 240 meters from the node including internal wiring and estimation of the cable path so hopefully I can get 90+ but probably not :(

  • 2016-Apr-21, 10:29 pm
    leok

    Hey guys, quick question. I'm currently with iiNet Naked DSL. When my area goes RFS, do I need to cancel with iiNet first before opting for an FTTN plan with another ISP?

  • 2016-Apr-21, 10:40 pm
    Michal

    Connected few minutes ago with Internode. Distance between 140-180m from the node:

    Max. DSLAM throughput kbit/s 109000 44200
    Min. DSLAM throughput kbit/s 64 0
    Attainable throughput kbit/s 128655 49352
    Current throughput kbit/s 100871 44199
    Seamless rate adaptation off off

    Latency fast fast
    Impulse noise protection 43 39
    G.INP on on

    Signal-to-noise ratio dB 15 10
    Bitswap off off
    Line attenuation dB 8 12

    Profile 17a
    G.Vector full full

    Carrier record B43 B43

    Not bad :)

  • 2016-Apr-21, 10:40 pm
    R1ch4rd

    Perfect! Expecting the same.
    How's throughput?

  • melodicminor

    Duideka writes...

    I'm about 240 meters from the node including internal wiring and estimation of the cable path so hopefully I can get 90+ but probably not :(

    Yep, I estimate about 300m including a dog-leg I know that my cable does to a neighbours pit. if I get 80/30 I'll be happy and yet somehow unhappy at the same time....

    If Mr Morrow wants to ask me if I'm as satisfied on FTTN as I would have been on FTTP, he will receive an answer that is very different to his surveys, I suspect.....

  • Gerrys

    melodicminor writes...

    Yep, I estimate about 300m including a dog-leg I know that my cable does to a neighbours pit

    How to find nearest Node / Pillar from Internet without having physically check on my street area ?

  • crizzlez11

    Appointment was from 8AM to 12PM.
    No update yet..

    Wife says the modem hasn't come either!!!!!

  • Michal

    R1ch4rd writes...

    How's throughput?

    The initial test not good, but it might need day or two to "settle"
    http://www.speedtest.net/my-result/5269564850

  • NetskyAU

    Michal writes...

    The initial test not good, but it might need day or two to "settle"

    Well, your sync looks great. Hopefully your speeds pick up.

  • Vegemietian

    which provider is this with?

    Optus have told me the wait time now for install is May 20th.
    Currently on the phone with TPG and all they can tell me is anywhere between 2 � 30 working days, and that i need to be home for installation...

    Going to ring up iinet after this and see if they can give me a date sometime in April. How are you guys getting connected so quick?

  • 2016-Apr-26, 8:30 pm
    Michal

    MrPoE writes...

    The modem settings says that DSL is connected though.

    I would double check your login details. If that is all ok, call the support.

  • 2016-Apr-26, 8:30 pm
    DylanW

    Heroboy writes...

    Sorry I feel I should just search for this, but is ISDN going to continue? They'll need one PSTN for the fax but I suppose this will be supplied down the digital line like fiber does...

    Yep, like gavinWA said at this stage it will stick around until an alternative is available. However if you're using it for a phone system there are other options like VoIP trunking or a completely virtualised or hosted PABX, but there is no pressure to switch yet.

    Also keep in mind that to use a VoIP service for faxing, EFTPOS or any digital communication both it and the ATA need to support the T.38 standard, most should but it is worth checking. But for a most of my clients with EFTPOS I've been recommending that they talk to their bank about getting a machine that supports TCP/IP and if they don't send a lot of faxes a fax-to-email service.

  • 2016-Apr-26, 10:20 pm
    DylanW

    erfman writes...

    Not wanting to be negative but... what about number of users on line? Early data appears to be for few user. When nodes are fully populated and there is competition for available bandwidth there is only one possibility with copper based comms ie FTTN ...down goes speeds. 550m from node is a long way, that could also be a problem. I presume that is copper length not 'as crow flies'? The former is the critical one.

    Yep, I completely agree that there are plenty of things that could cause speeds to take a dive as the system becomes more heavily loaded. Just the fact that NBNCo don't seem to have a policy for when to upgrade the backhaul to a node has me worried.

    Without access to his cabling records there's no way for anyone to know the length of his copper run, so the best we can give is a rough guess. I do doubt he'd get 60Mbit/s, that's why it's the upper boundary of my completely guessed figures, but it's not unreasonable to expect 40Mbit/s or higher. Of course there may be a fault with the copper, line tap or convoluted path that ruins it, but that's a risk we all run and if it turns out that we all should be expecting those problems on our lines we're screwed.

  • 2016-Apr-26, 10:20 pm
    DylanW

    MrPoE writes...

    Once when I was trying to connect I ended up getting "Connection failed with error 651", which I am currently researching and seems to be a registry error or something to do with modem settings. All the help online for it seems to be fairly vague though and if it was an issue with my computer why would the modem have a red light?

    Honestly I doubt this will have anything to do with your computer. Your modem effectively has two stages for connection, first it makes a connection to the node, which sounds like it was successful given that it is reporting that the DSL is connected, often this is referred to as "having line sync". The next step is authentication with your ISP, there are a few ways this is done but it sounds like that is the step that's failing given the modem is showing a red error light for the internet connection. It could be as simply be that your account hasn't been activated on Internode's authentication services or something at NBNCo's end may not be passing your modem's authentication attempts along correctly. Really at this point you need to call Internode's support line and get them involved. Good luck!

  • 2016-Apr-26, 10:32 pm
    MrPoE
    this post was edited

    Gave support a call � it was as simple as enabling PPP, for some reason the modem had it disabled by default. The guy also managed to change my plan to the correct speed of 50/20 and within the space of 30 minutes it was all up and running!

    About 600 metres from the 6CAN-04-07 node with a 50/20 plan from Internode :

    DSL Type : VDSL2
    DSL Mode : Fast
    Maximum Line rate : 26.59 Mbps, 70.85 Mbps
    Line Rate : 22.60 Mbps, 54.99 Mbps
    Output Power : 14.1 dBm, 8.1 dBm
    Line Attenuation : 5.0, 32.0, 48.9,N/A,N/A dB ... 15.5, 39.8, 60.4 dB
    Noise Margin : 9.3 dB, 14.5 dB

    Speed over wifi
    Speed over ethernet
    Ping

  • 2016-Apr-26, 10:32 pm
    room 40

    MrPoE writes...

    Speed over wifi
    Speed over ethernet
    Ping

    Glad its sorted. How far are you from your pillar/node do you know?

  • 2016-Apr-26, 10:44 pm
    MrPoE

    room 40 writes...

    Glad its sorted. How far are you from your pillar/node do you know?

    Over 650 metres by road / path so I wasn't expecting this good, my maximum sync rate is 76/27.

  • 2016-Apr-26, 10:44 pm
    room 40

    MrPoE writes...

    Over 650 metres

    Wow thats impressive. Im the same distance so fingers crossed that works for me as well. Id be more than happy with 70's if it stays like that forever

  • sanchez11

    Is NBNco still erecting new node boxes in east cannington / beckenham area?

  • coxymla

    Pretty sure they would all be present by now.
    Hard to prove, though...

  • 2016-Apr-26, 11:19 pm
    sanchez11

    Reason i asked is because https://www.mybroadband.communications.gov.au/ shows i'm connected to pillar CANN:121, which is located at junction of Lacey St and Campbell St. However, on the rolloutmap shows my ADA info is 6CAN-08-18, where the node box is close to junction of Redcliffe St and Crawford St. Almost everywhere i read stated node box should be within 50m of a pillar...

  • 2016-Apr-26, 11:19 pm
    MrPoE
    this post was edited

    sanchez11 writes...

    Almost everywhere i read stated node box should be within 50m of a pillar...

    I've heard people say they have seen them as far as 200m apart.

    On another note my maximum line rate that I had from last night of 76 Mbps has since halved for some reason:

    Maximum Line rate
    25.83 Mbps, 35.03 Mbps
    Line Rate
    22.6 Mbps, 31.9 Mbps

    Wifi speed test

    It's still ten times faster than my previous connection in terms of both bandwidth and ping, but if there is something that can be done to rectify the speed back to the purchased 50 Mbps package I will contact Internode after a week if it hasn't fixed itself.

  • 2016-Apr-26, 11:28 pm
    sanchez11

    MrPoE writes...

    I've heard people say they have seen them as far as 200m apart.

    fair enough.. although in my case they are on different streets! LOL almost 800m apart

    Regardless, distance from my place to the node box or the pillar still stand at 1km.... sigh

  • 2016-Apr-26, 11:28 pm
    room 40

    sanchez11 writes...

    Regardless, distance from my place to the node box or the pillar still stand at 1km.... sigh

    Yep don't think that 1 x pillar = 1 node right next to it. There can be 2 pillars to one node and several hundred meters between node and pillar

  • 2016-Apr-27, 12:12 am
    R1ch4rd

    room 40 writes...

    Yep don't think that 1 x pillar = 1 node right next to it.

    There is, or appears to be on Wharf St. Probably more than one pillar, out of sight somewhere, but the node and the Pillar are within 15 metres. Which is what you want ideally, that's a design principle. Where you have two Pillars 500M apart, you might put a node at 250M in the middle.

    Don't really want another pillar 500M away going to that Node. You'd look to build another node, as opposed to doing the dodgy and undermining the fundamental principles of the technology.

    6CAN02-01 node on Carden St has the pillar about ~100M away as it's sitting on one of the footpaths at the traffic lights, so can't really stand up a node anywhere closer.

    Good to see you guys getting connected up reasonably fast though :)

  • 2016-Apr-27, 12:12 am
    SomeGen

    R1ch4rd writes...

    6CAN02-01 node on Carden St has the pillar about ~100M away as it's sitting on one of the footpaths at the traffic lights, so can't really stand up a node anywhere closer.

    Yeah, that sucks a bit. My cable length is going to go from 289m up to about 360m because of the extra distance to the node over the exchange. On the other hand I do find it hilarious that our node is further away from the pillar than the exchange. o\

  • 2016-Apr-27, 1:13 pm
    IttyBittyZergling

    Heh, you want a pic with interesting timing:
    https://goo.gl/maps/cZhQEbaYKGk

    in the far right a pillar and node right next to each other, on the far left on the other side of the ranger a new pillar and in the middle the old pillar plus another node

  • 2016-Apr-27, 1:13 pm
    Duideka

    sanchez11 writes...

    fair enough.. although in my case they are on different streets! LOL almost 800m apart

    Regardless, distance from my place to the node box or the pillar still stand at 1km.... sigh

    The pillar is just a point where all of the lines in that distribution area aggregate before heading back to the main exchange. Theoretically you could just plunk a node further up the copper bundle if you wanted closer to the houses.

    The pillar is essentially the last place you can cut the copper over to a node, but not the first.

  • 2016-Apr-27, 1:59 pm
    punk-ee

    d-day for me, hopefully when I get home from work today I will be on something significantly quicker than what I'm on at the moment!

  • 2016-Apr-27, 1:59 pm
    punk-ee

    So cutover went through as promised today, and the results are far beyond what my expectations were. I'm apparently 459m from the node, and here is the modem sync;

    DSL Type
    VDSL2

    DSL Mode
    Fast

    Maximum Line rate
    41.99 Mbps 110 Mbps

    Line Rate
    39.99 Mbps 108.24 Mbps

    Data Transferred
    214.07 MBytes 1319.34 MBytes

    Output Power
    13 dBm 7.1 dBm

    Line Attenuation
    5.4, 24.4, 36.3,N/A,N/A dB 13.6, 30.7, 45.4 dB

    Noise Margin
    6.9 dB 7.5 dB

    Throughput looks just as good � http://www.speedtest.net/my-result/5284908424

    Very happy, quite the improvement from the 5Mbps I was getting before. The rest of you stay away from my cvc!

  • 2016-May-2, 5:24 pm
    Jebeem

    Online in 6CAN-03. 950m from the node (don't get me started on the decision to roll out FTTN), 25/5 with Telstra. Speeds as I expected with this distance, hopefully that maximum line rate will improve once the co-existence period is over and I can bump up to a 50/20 plan.

    Maximum Line rate
    9.09 Mbps 34.04 Mbps
    Line Rate
    6.4 Mbps 28 Mbps
    Data Transferred
    16.18 MBytes 60.14 MBytes
    Output Power
    6.2 dBm 13.1 dBm
    Line Attenuation
    0.0 dB 30.0 dB
    Noise Margin
    12.4 dB 9.5 dB

  • 2016-May-2, 5:24 pm
    room 40

    Jebeem writes...

    Online in 6CAN-03. 950m

    Did you just sign with Helstra NBN? Notwithstanding the speed cap in your area atm, Helstra had a deal if you signed with them on NBN they would double your speed from 25 to 50 (whether you could get it or not is another story) but they offered it for free?

  • Jebeem

    room 40 writes...

    Did you just sign with Helstra NBN? Notwithstanding the speed cap in your area atm, Helstra had a deal if you signed with them on NBN they would double your speed from 25 to 50 (whether you could get it or not is another story) but they offered it for free?

    Don't know anything about that deal � just went with the 1TB plan for $99.

  • HondoKneph
    this post was edited

    TPG scheduled my NBN FTTN (6CAN-04-12) installation today between 8 am and 2 pm. Around 1:15 pm a person called me and said he is going to connect me to NBN and it will take about 10-15 mins. After that the modem lost signal. I waited for an hour and called him back. He didn't pick up. Then I called TPG and they said the installation has been done. They are waiting for the NBN to activate my line and told me to wait until 8 pm. It's almost 10 at the east coast and still I have no signal on the modem. I'm trying to reach TPG technical support for the last 30 mins. I hope someone will pick up my call at some point.

    Is this normal?

    Update: TPG is saying that everything has been done on their end. I still have no signal on the modem. They have raised my problem to the next level. It may take 24 hours. Man this sucks! I have no internet for tomorrow!

  • 2016-May-2, 5:45 pm
    room 40

    Jebeem writes...

    Don't know anything about that deal � just went with the 1TB plan for $99.

    Yep that came with free double speed 25 to 50mbs and 3 mths free Foxtel Platinum and some other stuff as well as 1tb (double 500meg).

  • 2016-May-2, 5:45 pm
    Gerrys

    6CAN-03 here. Just connected to FTTN.

    Mode
    VDSL2 Annex B
    Download
    107735 Kbps.
    Upload
    44199 Kbps.

    About 450 from Node/Pillar. On 100/40 plan.

  • firstsecondlast

    Which provider r u on?

  • cuzcraig

    Connection day today between 8am � 2pm, hope everything goes smooth : / I've disconnected my adsl modem just incase it try's to establish a link and block my port

  • MrMez

    Same with my TPG, Hondo.

    Scheduled 8-12 yesterday, called before I left work at ~4:45. Couldn't tell me much more than "it's being completed". I'll give it an hour this morning and call again, seems the extra you pay for 'business nbn' doesn't really get you anything.

    Looking forward to the data charges from tethering half a dozen computers to my phone since I don't want my port blocked by leaving the old modem on.

    PS. The TPG modem is plugged in and syncing adsl2. Not connecting obviously, guess that doesn't mean much since they still can't tell me which line nbn will actually be on.

  • SomeGen

    MrMez writes...

    seems the extra you pay for 'business nbn' doesn't really get you anything.

    It gets you a static IP address. That's about it over a normal NBN account. At the prices they're selling their small office nbn stuff you're not going to get much else.

    Having said that, it's a bit of a worry that they can't tell you which line it's going to come in on.

  • 2016-May-2, 8:48 pm
    cuzcraig
    this post was edited

    Portal Latest Update
    NBN Network & Service Operations
    19/04/2016 16:01 AEST
    Hi Team, There is an IT issue which is affecting the serviceability of this address. This has been escalated to the relevant department to be investigated therefore we cannot provide an ETA as to when this issue will be fixed. For now please monitor the HFL or contact your Customer Delivery Manager for further assistance in resolving this issue.
    Thank you for your patience, nbn.
    *No Contact with customer was made as this was an Internal Query

    Good one. Managed to sync at 94/38 for 5 whole mins before this.

    Edit: note the date. I believe this was regarding why my address was not coming up as ready for service but my whole street was. That was apparently fixed cause my address was showing ready. Now the problem is my line has been connected to the node so I have no adsl and iiNet has failed to obtain an avc through nbn portal so now I have no eta and no internet.

  • 2016-May-2, 8:48 pm
    Gerrys

    firstsecondlast writes...

    Which provider r u on?

    I'm with Westnet/iiNet.

  • 2016-May-3, 12:36 am
    MrMez

    Got a call to say it was connected, but couldn't tell me to which line.
    Had a play around in the ancient Telcom box with a stripped phone cable in the modem and found the right line.

    This is all the info I can get from the Huawei modem:

    Line standard VDSL2
    Channel type Interleaved
    Downstream line rate (kbit/s) 15100
    Upstream line rate (kbit/s) 5445
    Downstream SNR (dB) 7.8
    Upstream SNR (dB) 6.3
    Downstream line attenuation (dB) 26.4
    Upstream line attenuation (dB) 23.6
    Downstream output power (dBmV) 10.6
    Upstream output power (dBmV) 7.4
    Downstream CRC 3
    Upstream CRC 0
    Downstream FEC 596
    Upstream FEC 29

    Figure I might have to get someone in to check/re-do the wiring here.
    As said it's ancient. Was expecting a fair bit more than 15/5 on a 100/40 plan.

  • 2016-May-3, 12:36 am
    cuzcraig

    DSL Link Status
    up
    DSL Uptime 0 days 0 hours 44 minute(s) 19 seconds
    DSL modulation
    ITU G.993.5(G.Vectoring),G.998.4(G.INP)
    ANNEX Mode
    ANNEX A
    DSL Exchange (DSLAM)
    Broadcom
    Current Profile
    17a
    Line Stats
    Downstream Upstream
    TCM(Trellis Coded Modulation)
    On
    On
    SNR
    5.8 dB
    6.2 dB
    Line Attenuation
    12.3 dB
    1.8 dB
    Path Mode
    FastPath
    FastPath
    Interleave Depth
    1

    1
    Data Rate
    94915 kbps
    36645 kbps
    MAX Rate
    113124 kbps
    36657 kbps
    POWER
    12.2 dbm
    7.4 dbm
    INP
    2.3 symbols
    2.3 symbols
    CRC
    178
    22

    Modem stats are good, this is the throughput

    http://www.speedtest.net/my-result/i/1635463864

    I'll give it a week but if it's like this all the time I'm gonna drop iiNet like a bad habit.

  • 2016-May-3, 10:02 am
    sanchez11

    cuzcraig writes...

    Modem stats are good, this is the throughput

    http://www.speedtest.net/my-result/i/1635463864

    what is your distance from node?

  • 2016-May-3, 10:02 am
    cuzcraig

    sanchez11 writes...

    what is your distance from node?

    Distance by my measurement was 380 meters including node to pillar distance.

  • 2016-May-3, 11:13 am
    Michal

    cuzcraig writes...

    I'll give it a week but if it's like this all the time I'm gonna drop iiNet like a bad habit.

    Yeah, wait a while. I did get very bad throughput for few hours after connection. Then it became good.
    I think NBN has to set something on their side.

  • 2016-May-3, 11:13 am
    ?even

    Do I leave the FTTN modem provided by iiNET connected or off on appointment day? It'll drop ADSL2 & auto sync VDSL?

  • 2016-May-3, 11:22 am
    punk-ee

    If the modem supports VDSL you shouldn't have any issues leaving it on � as you said it should just re-sync when the cutover is done (mine did).

  • 2016-May-3, 11:22 am
    punk-ee

    cuzcraig writes...

    Modem stats are good, this is the throughput

    http://www.speedtest.net/my-result/i/1635463864

    I noticed your speedtest was done of an iPhone � have you tried of a PC for comparison? I pull throughput on the speedtest consistently at around 94/38 when trying of my desktop or laptop, by get similar downstream of ~40 odd when testing via my phone.

  • 2016-May-16, 10:18 am
    coxymla

    Moph writes...

    $99/mth for 1TB 25/5 + unlimited local, national and mobile calls on 24 month contract. Extra $20/mth for 50/20 or extra $30/mth for 100/40

    Aren't they meant to give you one of those "speed boosts" for free on a new NBN connection?

    I guess their staff don't really know what they are talking about most of the time.

  • 2016-May-16, 10:18 am
    erfman

    Moph writes...

    $99/mth for 1TB 25/5

    Not bragging with this post just pointing out the potential gouging going on by RSPs and deliberate NBN Co and Turnbull conflation of NBN FTTP all fibre and FTTN copper as being the same thing.

    I'm on FTTP 100/40 500Gb no contract for $89 and I get usually 97/38. The Telstra ad I saw had fine print saying the 1Gb data drops back to 500Gb after 24 mths when additional $20/mth I think gets added.

    Buyer beware is the message.

  • 2016-May-16, 1:15 pm
    Moph

    coxymla writes...

    Aren't they meant to give you one of those "speed boosts" for free on a new NBN connection?

    Any source for that? The guy I spoke to earlier in the day at the Telstra Shop did mention that he'd see what he could do about a speed boost, but when I went back later (didn't have ID on me) he was gone and the girl who assisted me said I'd just have to change tiers through their web interface (at a monthly cost) after my service went live.

    I have the original sales assistant's email though so can follow up with him if there is an announcement somewhere about free speed boosts on signup.

    erfman writes...

    I'm on FTTP 100/40 500Gb no contract for $89 and I get usually 97/38. The Telstra ad I saw had fine print saying the 1Gb data drops back to 500Gb after 24 mths when additional $20/mth I think gets added.

    Telstra are expensive compared to available alternatives; I don't quibble that =)

    I'm leaving my account with them for other reasons. The 1TB does drop back to 500GB and price reverts to $119/mth after 24 months, but you're at end of contract then so free to recontract on a new plan or switch providers. There's never any point worrying about T&C beyond the contract period because it's almost certain there will be more attractive offerings available by that point anyway.

    It's also not worth quibbling about FTTP vs FTTN plans and costing. Unfortunately we're just stuck with whatever technology is rolled out in our area, and pricing will be pretty much lineball for similar offerings across the various technology types regardless of the limitations of each. Households that can only access ADSL (not ADSL2) have been facing this for years now � they pay similar rates to those on ADSL2 but only receive a fraction of the service.

  • 2016-May-16, 1:15 pm
    coxymla

    Moph writes...

    Any source for that?

    I thought I saw in in the Telstra "catalogue" advertisement that came in the mail (it was also available to pickup in store.) Of course it's in the recycling now...

    I think the girl at the NBN counter mentioned it as well.

  • Duideka

    Anyone noticing any CVC congestion yet? I'm RFS on Friday, hopefully can put my order through with TPG the same day.

    In the next 2-3 weeks there will be a massive influx in customers as 4 areas are going to go RFS, will be interesting to see how ISP's cope.

  • firstsecondlast

    Have you enquire tpg? I already asked them but they said they cant confirm if tpg is available and no dates for rfs yet although finders.com.au has it at 20th May.

  • 2016-May-16, 3:38 pm
    cuzcraig

    Duideka writes...

    Anyone noticing any CVC congestion yet? I'm RFS on Friday, hopefully can put my order through with TPG the same day.

    So far no congestion on my node in 6CAN04

  • 2016-May-16, 3:38 pm
    Storm69

    So who is the best value provider for Cann4?. 500GB, and 25/5.

    Exetel have free installation, but charge $60 for the modem (12 month contract). $60 pm.
    http://www.exetel.com.au/broadband/nbn

    Belong seem the best value (free modem), but I don't know anything about them. $70 a month (so they get $120 for the modem in the end)
    https://www.belong.com.au/nbn

    TPG? $60 pm, but 250GB peak and 250GB off-peak. 18 month contract with free modem.
    http://www.tpg.com.au/nbn

    Harbour ISP is $70 pm.
    https://www.harbourisp.com.au/plan/nbn-fibre/

    Internode is $75 pm:
    http://www.internode.on.net/residential/broadband/nbn/

    Tomi is $80 pm unlimited:
    https://tomi.com.au/plans-pricing/

    PlanetOZI is just a joke:
    http://home.planetozi.com.au/nbn/

    Telstra is an even bigger joke:
    https://www.telstra.com.au/broadband/nbn/nbn-plans

  • 2016-May-16, 5:13 pm
    bahh

    Anyone on here signed up with Optus NBN recently? I wanna watch EPL next season and the bundle looks good.

  • 2016-May-16, 5:13 pm
    R1ch4rd

    Anyone noticing any congestion yet? 6CAN-02 comes online in 10 days. ;)

  • 2016-May-17, 2:36 pm
    ELEq

    guys anybody know when NBN will be rdy at 7 streatham st beckenham?
    i applied for telstra bundle 400GB 89$. Four months ago and they still telling me
    that NBN should be connected shortly, i'm getting sick of this :(( ??

    on this site says 27 may it is true ?

    http://www.finder.com.au/nbn-tracker/rollout/6CAN-02

  • 2016-May-17, 2:36 pm
    ?even

    6CAN-04 , Connection has been solid since activation, 0 disconnections.

    Not sure what's happening but tonight (~10pm) ping has been spiking, 0.21 MB/s DL throughput...

    Could be the TG1 needs restarting or fear worse, congestion?

  • cuzcraig

    ?even writes...

    6CAN-04 , Connection has been solid since activation, 0 disconnections.

    Not sure what's happening but tonight (~10pm) ping has been spiking, 0.21 MB/s DL throughput...

    Could be the TG1 needs restarting or fear worse, congestion?

    Getting speed drops and ping spikes too. 6CAN04. Im with iiNet 100/40, yesterday was getting a solid 11.1 MB/s on steam update and game downloads now I'm fluctuating between 2.5-5 MB/s max.

  • ?even

    cuzcraig writes...

    6CAN04. Im with iiNet 100/40

    with iiNet too, connection went back to norm ~23:30 ... hope this wont be a regular occurrence

  • 2016-May-17, 6:23 pm
    coxymla

    coxymla writes...

    I thought I saw in in the Telstra "catalogue" advertisement that came in the mail (it was also available to pickup in store.) Of course it's in the recycling now...

    I think the girl at the NBN counter mentioned it as well.

    RE: "speedboost" on Telstra NBN plans.

    I went back to the store and got another catalogue and talked to the staff.
    I think the problem is that the CSRs talk about "speedboost" in a very generic way, as in "oh yeah 25 Mbit will be a speed boost over ADSL."

    There is no advertised offer to get a proper SpeedBoost (i.e. 50 or 100 Mbit) for free on a new Telstra NBN plan.
    But, CSRs have the power to offer you one and they did if I would sign up that day (yesterday, for RFS on Friday.)
    So I did, so hopefully I should be getting the 50 Mbit addon for free.

  • 2016-May-17, 6:23 pm
    Storm69

    bahh writes...

    Anyone on here signed up with Optus NBN recently? I wanna watch EPL next season and the bundle looks good.

    How is it a good deal?

    $90 pm for the 25/5, and you have to have an Optus mobile phone plan as well (what would that be, another $30 per month?).

    http://www.optus.com.au/shop/broadband/home-broadband/plans?bt=FBB&tl=FTEL&CID=short:con:othr:bau:acq:nbn::&utm_source=othr&utm_medium=short&utm_campaign=shortbauacq&utm_content=#planstablestart

  • 2016-May-17, 6:47 pm
    bahh

    I'm already on Optus mobile.

    But I know how poor Optus internet services can be.

    I'm still deciding on getting an android box to stream or just the standalone fetch tv box from Optus and continue with iiNet or Tpg.

  • 2016-May-17, 6:47 pm
    Storm69

    I've signed up with Exetel for the $60 pm (25/5 and 500GB). Will see if I can get on, as I know the copper in our area (Wilfred Road, Thornlie) was so crap that no-one could even get Dial-Up. Yes, that bad. So I wouldn't be surprised if they find the copper from the node to the house is useless.

  • 2016-May-17, 8:32 pm
    Moph

    coxymla writes...

    But, CSRs have the power to offer you one and they did if I would sign up that day (yesterday, for RFS on Friday.)

    Went back and had a chat with Carousel Telstra Shop today. The CSR was helpful but wasn't aware of any such deal, however he did add a note to my pre-order explaining the situation. Essentially if there IS any such deal available then I should be offered it when they come to activate the account, but who knows...

    I was effectively locked into Telstra anyway if I wanted to switch to the NBN, because I've still got a year left on my ADSL contract. There's no break fee if Telstra transfer you to an NBN plan but obviously is if you leave to go to another provider.

    It is my hope that Telstra will be one of the better ISPs so far as CVC provisioning goes. For all that I like to grumble about them, they have generally provided a superior service to other providers that I've had in the past.

  • 2016-May-17, 8:32 pm
    decat

    seems some incompetent people working in cannington exchange or it's a mess out there ,first my installation went to the wrong port � confirm by the nbn tech 3 days later,internet up for less than 2 days and my line get disconnected.
    a friend who lives nearby in the same exchange has this disconnected problem 3 x already

  • 2016-May-20, 10:51 am
    Dvolve

    Just got off the phone with iinet for 6CAN-07. Their website says yes. NBN says no. So wouldn't let me start the process.

  • 2016-May-20, 10:51 am
    Duideka

    Maybe signup online? Thats what I did with TPG and they are the same company. According to my account panel the router has already been posted but no install date yet

  • 2016-May-20, 11:11 am
    dansblackcat

    All signed up and waiting to be connected here in Celebration st, Beckenham.
    Can wait for some decent internet speeds for a change.

  • 2016-May-20, 11:11 am
    limmey

    Signed up this morning with iinet for 6CAN-08.
    They would not waive the $79.95 set-up fee for no-contract sign-up although I have been with them for 11 years.

    They said it would take about 14 days to connect.
    Can someone from 6CAN-03 or 6CAN-04 confirm how long it takes to get connected?

  • 2016-May-20, 4:06 pm
    sanchez11
    this post was edited

    limmey writes...

    They would not waive the $79.95 set-up fee

    i did a live chat with them 2 days ago and they assured me the fees will be waived when i switch over. i have 2 accounts with iinet (different address). i called in this morning to switch for both accounts and was told they can't waive for one of the account. Luckily i have a copy of the chat history and have sent to their support team as evidence.

    i am still on the phone waiting after got put on hold by the CSR... 25 mins and counting.

  • 2016-May-20, 4:06 pm
    tsunamij

    limmey writes...

    would not waive the $79.95 set-up fee for no-contract sign-up although I have been with them for 11 years.

    This cost apparently is a NBNCo fee, however if you go on 24months it can be waived. Called iiNet to discuss this as well but only could get a deal for a $49.95 modem without any contract plus the set up fee. Customer for 10 years....14 days to connect though is a long time. Looking at other options but they're all starting to look the same with each having their pros and cons.

  • 2016-May-20, 5:02 pm
    ELEq

    Hello again ...

    Just wonder if telstra call me to when NBN will be rdy. How connection looks like in home its gonna be through telephone socket or tv socket? or telstra worker will come to my apartament and install me something? Sorry for the ignorance. But im living less then 2 years in Perth(Australia) and there are little bit different here then in Poland.

    Regards

  • 2016-May-20, 5:02 pm
    coxymla

    It comes through the phone socket and Telstra should contact you soon.

    Here's hoping, anyway. I did get an email from them today about Telstra Air but nothing else so far.

  • halumin

    limmey writes...

    Can someone from 6CAN-03 or 6CAN-04 confirm how long it takes to get connected?

    My friend in 6can-04 took 13 or 14 days on iinet to get connected I think. I saw others in this thread get connected within 5 days, think they were given their install date when they signed up

  • ELEq
    this post was edited

    im typing on telstra webisite address 7 streatham st beckenham and there is still no NBN
    thinking how TPG and IINET have faster info then telstra it supposed be conversely.
    Connecting with telstra chat right now we will see what they say

    from telstra chat

    "Christian Paolo
    Good news, upon checking here, NBN is serviceable at this address"

    edit

    telstra is connecting me now im happy :)

  • 2016-May-20, 5:40 pm
    coxymla

    Just went to the chat and my service won't be provisioned until 31st of May. :( (6CAN-08)

  • 2016-May-20, 5:40 pm
    ?even

    limmey writes...

    Can someone from 6CAN-03 or 6CAN-04 confirm how long it takes to get connected?

    3 weeks for me

  • JavierMascherano

    CAN-08 here.

    Signed up today with Optus. Received an SMS shortly after informing me I'll be connected on the 31st.

    Can't wait for some decent speeds! Bloody 18GB update of the Witcher 3 took 2 and a half days.

  • ELEq

    For me they said i'm ready to connect they already arrange appointment to my home but i dont know what for coz i can connect by my self ... and i will have tomorrow call from my NBN case manager to process application but we will see maybe i need to wait to.

  • 2016-May-20, 6:08 pm
    firstsecondlast

    anyone sign with AusBBS? 10 bucks cheaper compare to TPG. also you can BYO modem.

  • 2016-May-20, 6:08 pm
    Duideka

    At least you have been given dates, I was probably one of the first to put my order through (at 4am today) but TPG haven't given a date yet. I called them to check everything was fine and they said some time on Monday or Tuesday I should get a date but everything looked ok.

  • 2016-May-20, 6:10 pm
    firstsecondlast

    Signed up with tpg. Waiting for their confirmation.

  • 2016-May-20, 6:10 pm
    cuzcraig
    this post was edited

    ?even writes...

    something is definitely not right... was getting dial-up speed!! (17:30~18:15) then now back to normal...arrggghh everyone's back from work!

    edit: still happening intermittently

    My speed trends during 6-12 are like waves at the beach up and down i dont know what could be the issue doesnt look like congestion for me at the moment.

    Edit 1: first time I've hit the all time low of 9.26mbps down and fluctuations on upload peaking at 32mbps and a low 16.02mbps, maybe congestion? Horrible ping too tried playing Dota and bang 720ms. Hope this storm lifts the damn node off the ground and throws it in turnbulls backyard.

  • druu

    Anyone on 6CAN-05? Wondering what the delay in RFS is as works seems to have been completed months ago..

  • ?even

    cuzcraig writes...

    Horrible ping too tried playing Dota and bang 720ms.

    Do you experience packet lost in-game too? Happening to me at random, up to 1k ping & 1~10% packet lost... (never had such problem on ADSL2, unless someone at home was doing uploads at the time)

    On NBN, its ~14ms lower to Sydney/SEA servers though!

  • 2016-May-24, 1:56 pm
    Will_o

    melodicminor writes...

    Sounds like they haven't migrated you from ADSL then.

    Thanks, will give it a whirl tonight...

  • 2016-May-24, 1:56 pm
    R1ch4rd

    Whats up bitches?

    /forum-replies.cfm?t=2491460&p=42#r832

    (iiNet)

    R1ch4rd writes...
    Any insights yet on 6CAN CVC

    Yes. Traffic on 6CAN has increased substantially over the past week. We have already ordered additional CVC capacity.

  • cuzcraig

    R1ch4rd writes...

    Whats up bitches?

    /forum-replies.cfm?t=2491460&p=42#r832

    (iiNet)

    R1ch4rd writes...
    Any insights yet on 6CAN CVC

    Yes. Traffic on 6CAN has increased substantially over the past week. We have already ordered additional CVC capacity.

    Thanks for the update richard! hopefully they give us an eta. iiNet network status says theres no existing problems for 6CAN04 but maybe they will update it soon.

  • leok

    Will_o writes...

    Thanks, will give it a whirl tonight...

    Hey Will_o, I also signed up with TPG. How long did it take from the time you ordered your FTTN till you received your modem?

  • 2016-May-24, 3:57 pm
    Duideka

    Got my modem today, still no word from TPG/NBNco about an install date... Not too happy since I put the order through at 4am Friday and figured I'd be at the front of the que because I put it in early.

    Lots of people on Optus/Telstra/iiNet have been given install dates... Has anyone on TPG got an ETA for 6CAN07 or 6CAN08?

  • 2016-May-24, 3:57 pm
    Dvolve

    Got a call from iinet today. Got an install booked for the 1st. Wonder what the hold up with TPG is.

  • 2016-May-24, 5:06 pm
    cuzcraig

    Anyone on Optus or Telstra having slow downs after sundown? 6CAN04-03-xx etc.

  • 2016-May-24, 5:06 pm
    tsunamij

    Duideka writes...

    Lots of people on Optus/Telstra/iiNet have been given install dates... Has anyone on TPG got an ETA for 6CAN07 or 6CAN08?

    I signed up on Monday (AM) with TPG as a new cust, got 4 x emails and a SMS that my modem is on the way. FWIW NBNCO email sent said 2/6/16 installation for me. Pretty impressed so far. Hope the NBN service is the same.

  • 2016-May-24, 5:36 pm
    limmey

    I signed up with iinet on Friday am, and so far, I have not had any word from them at all.

  • 2016-May-24, 5:36 pm
    Moph

    Modem arrived today. Yet to hear re connection timing.

  • 2016-May-24, 5:56 pm
    firstsecondlast

    i'm also set for installation on 1st June. they advised i need to be at home during installation. wonder what do they actually do?

  • 2016-May-24, 5:56 pm
    IzunaDrop

    pls delete this post mods

  • 2016-May-24, 6:33 pm
    IzunaDrop

    R1ch4rd writes...

    Yes. Traffic on 6CAN has increased substantially over the past week. We have already ordered additional CVC capacity.

    This is promising, but it really needs to be a substantial increase in CVC capacity. I'm in Wilson, and this is driving me crazy. VoIP was down, Overwatch was unplayable, and this is NBN, and something that can be resolved by appropriate planning and budgeting by my service provider.

    I fear for a catch-up scenario between capacity and demand for months on end. Will changing providers resolve this?

  • 2016-May-24, 6:33 pm
    Vegemietian

    Im on 6CAN-03. Signed up with TPG and have received my modem. Install date is for tomorrow afternoon. Will let everyone know how it goes. Fingers crossed.

  • 2016-May-24, 6:46 pm
    coxymla

    I got my modem today and did a live chat with Telstra to try to get the activation date moved forward.

    To their credit, the CSR did ring NBNco and try but apparently they would not do anything earlier than the 31st. I wonder why, in theory it ought to be a 2 minute job. Perhaps they are trying to collate bunches of people on the same ADA together.

  • 2016-May-24, 6:46 pm
    leok

    Anyone connected on 6CAN-07 yet? I signed up with TPG on Sunday. Modem is about to arrive today but still haven't heard anything from TPG regarding a service activation date.

  • 2016-May-24, 7:55 pm
    punk-ee

    cuzcraig writes...

    Anyone on Optus or Telstra having slow downs after sundown? 6CAN04-03-xx etc.

    I'm on 6CAN-04 with Telstra � haven't had any noticeable issues at all to date, although I haven't run any tests during peak time (but then again, that's because I haven't noticed an issue to make me go check).

    That being said, I've noticed speedtest.net to be horrifically unreliable lately. I just ran a test then to see what it was look like, and it was reporting 0.7Mbps. I fired up a torrent with plenty of seeds and was easily able to crack 10Mb/s.

  • 2016-May-24, 7:55 pm
    Moph

    coxymla writes...

    To their credit, the CSR did ring NBNco and try but apparently they would not do anything earlier than the 31st. I wonder why, in theory it ought to be a 2 minute job. Perhaps they are trying to collate bunches of people on the same ADA together.

    I decided to follow up with Telstra this morning, as my modem arrived yesterday but I haven't heard boo from them regarding connection date. Was transferred through to their NBN Activations team who advised that I will be connected between 8am and 2pm on Tue 31/5.

    It does make sense for NBN Co to do a bunch of connections at one time, and it would appear that's what they're doing. So I would expect anyone in 6CAN-08 with a current NBN order in to be connected on 31/5 at this stage.

  • 2016-May-24, 10:13 pm
    Vegemietian

    Success!! Technician came out early but that was fine with me. Results in link for TPG 100/40

    http://i.imgur.com/EPeAjUU.jpg

  • 2016-May-24, 10:13 pm
    R1ch4rd

    Vegemietian writes...

    Success!!

    Can you try it again at 7:30PM tonight and post back.

  • 2016-May-27, 12:49 pm
    Moph

    coxymla writes...

    I also got a free upgrade to 50/20 when I signed up but I had to ask for it.

    I'm really keen to know whether this does get applied when your service goes live. Can I ask if you switched from another provider to Telstra?

    It's really bugging me that the CSR's aren't giving a consistent response on this. Was it Carousel Telstra Shop that you spoke with?

  • 2016-May-27, 12:49 pm
    coxymla

    Well, I'll let you know when get the first bill!

    I did "switch" to Telstra (currently have Telstra home phone and ClubTelco ADSL) and it was the Carousel Telstra store.

  • 2016-May-27, 1:45 pm
    Burokku

    I managed to get the 100/40 speed boost out of Telstra for free, but that was more because they messed up my order by trying to port my cancelled iiNet service instead of doing a new connection like I originally asked :(

    Placed the original order back on the 16th April and we won't be connected until the 1st.
    The modem Telstra sends out has explicit 'Don't plug me in until your service is active' instructions, is this for some significant configuration reason or is it fine to plug it in for now while I wait for the service to be active?

  • 2016-May-27, 1:45 pm
    elixxir
    this post was edited

    Silversurfer07 writes...

    Apparently the node 6CAN-02-15 goes active today 27/5/2016 according to finder.com.au.

    I've check NBN, Telstra, TPG & iiNet's website with no such luck.

    Does anyone have any information on this node and the RFS date?

    Finder.com.au has old info.
    Latest rollout schedule from Telstra Wholesale (updated 26 May)

    6CAN-01 10-Jun-2016
    6CAN-02 03-Jun-2016
    6CAN-05 24-Jun-2016
    6CAN-06 17-Jun-2016

  • 2016-May-27, 1:45 pm
    erfman

    coxymla writes...

    (24 mo contract $99/mo, no activation fees/etc., OK modem provided for free, 1TB quota for 25/5, plus a few extra silly addons like TelstraTV and Telstra Air.) I also got a free upgrade to 50/20 when I signed up but I had to ask for it.

    It really grates me.... The ACCC just has to get on to this gouging.

    I am on FTTP in 6VIC. I pay no contract $89/mth for 100/40 (and get it consistently and not a problem in near 12mths) with 500Gb and VOIP phone, all calls free except 1300, mobile and o'seas. btw check the fine print as the 1Gb data reverts to 500Gb I believe (was on ads I saw) then $20/mth more.

    So much for Turnbull's chanting that FTTP will be more expensive. People in 6CAN might want to contact their local member and ask how come this discrepancy exists and then think how they might vote....only way to get the message across.

  • 2016-May-27, 1:45 pm
    Moph

    erfman writes...

    I am on FTTP in 6VIC. I pay no contract $89/mth for 100/40 (and get it consistently and not a problem in near 12mths) with 500Gb and VOIP phone, all calls free except 1300, mobile and o'seas. btw check the fine print as the 1Gb data reverts to 500Gb I believe (was on ads I saw) then $20/mth more.

    You keep bringing this up but you're not comparing apples with apples, regardless of the FTTN vs FTTP difference.

    • Your data limit is 500GB. The $99 Telstra plan is 1000GB.
    • Your calls do not include mobiles. The Telstra plan includes free calls to mobiles on all networks.
    • Your plan presumably didn't include a modem (NTD supplied by NBN). The Telstra plan includes a wifi modem / router.
    • Your plan doesn't include Telstra Air or Telstra TV. The Telstra plan does; questionable benefit perhaps, but a benefit nonetheless to those who want them.

    What happens beyond 24 months is meaningless as you're then out of contract and can recontract on a better deal.

    I don't see any price gouging here. It's a slightly premium offering from a company that generally charges more than its competitors based on a historically premium service delivery. A few technical issues lately that could sour that, but hopefully they'll pick up the ball in future.

    For a more direct comparison, you could sign up today with TPG Superfast (up to 100/40) with 500GB data, same call conditions as your plan on no contract for $89.99/mth. That's pretty much lineball with your plan in every way except for that you are on FTTP with guaranteed bandwidth. Unfortunately that's just how it is given the change to the MTM model under the LNP.

  • IttyBittyZergling

    Moph writes...

    It's really bugging me that the CSR's aren't giving a consistent response on this.

    Heh, most ISPs still call NBN "fibre" (instead of Missmatched Teleco Mess)

    Burokku writes...

    The modem Telstra sends out has explicit 'Don't plug me in until your service is active' instructions, is this for some significant configuration reason or is it fine to plug it in for now while I wait for the service to be active?

    Prob because of the current clusterflap with Hellstra modems: they are sending out free modems to deal with the botched changes from last week

    erfman writes...

    So much for Turnbull's chanting that FTTP will be more expensive

    Ideology.
    The hardware cost of fibre was negligible (under 10%) most of the cost was simply sticking shit in the ground, turdbull reckon he could get away with it for cheaper by not sticking the last ~1km of cable into the ground plus removing the redundancy that the engineers planned in that would allow rerouting around a fault instead of taking down vast swathes of users.... then stacked the reports with lackeys and hid everything from the public.....
    vote these motherflappers out in 6 weeks please....

  • Moph

    IttyBittyZergling writes...

    Prob because of the current clusterflap with Hellstra modems: they are sending out free modems to deal with the botched changes from last week

    Wow, hadn't read up on that. Probably explains why my Gateway Max is dead as a dodo (can't access it by IP) and I had to switch it out for my old TPLink lol. I was away for the weekend as of Thursday night and came home to no internet on Sunday, but just presumed it was due to the storms and blamed the dead modem on that.

    I would say that Telstra's explicit instruction not to plug the modem in until the NBN service is connected is just to minimise the number of setup inquiries they'll receive. I'm assuming that the modem is preset for VDSL operation and they don't want people changing that to ADSL, then messing up the change back and potentially locking their ports (resulting in calls to their support number).

  • 2016-May-27, 2:42 pm
    halumin

    Is anyone considering putting in one those requests to switch to fttp in the future? Seems like it's pretty bloody expensive but was wondering if all these new developments that I'm seeing on the rollout map which I assume are getting fttb/fttp will affect the price, guess it depends if we can use the infrastructure installed for those

  • 2016-May-27, 2:42 pm
    erfman

    Moph writes...

    Your data limit is 500GB. The $99 Telstra plan is 1000GB.

    Telstra would not want a direct comparison so it is a there abouts comparison.

    The fine print I read on Telstra Ads was the 1000Gb stops after 24mth contract and then you pay extra $20.

    Your calls do not include mobiles.

    There's the $10 difference maybe. For another $10 I could have had international as well.

    Your plan presumably didn't include a modem (NTD supplied by NBN

    Modem supplied by RSP � on their invoice.

    Your plan doesn't include Telstra Air or Telstra TV. The Telstra plan does; questionable benefit perhaps, but a benefit nonetheless to those who want them.

    Agreed, no value to me � its like car insurance you pay for a hire car, if its needed, which I for one wouldn't want but you can't get out of it, you pay. I seem to recall there was a time caveat on that as well when I looked at it as well...end of June I think

    Regardless the key and most important and essential difference (I'm not trying to brag just putting up the difference which I reckon is RSPs gouging) is I pay for 100/40 and get no less than 95 /35 and it is consistent, no probs. FTTN RSP Plans give 25/5 which has all the attributes expected (erratic speeds etc) with copper service for much the same price.

    I'd suggest there is more than $10 difference between 25/5 and 100/40 for FTTN alone regardless of performance issues.

  • 2016-May-27, 4:03 pm
    erfman

    Moph writes...

    I don't see any price gouging here.

    Sorry I meant to add perhaps when I'm talk about gouging I'm talking FTTP and FTTN, perhaps you are only comparing FTTN to FTTN,

  • 2016-May-27, 4:03 pm
    Phg

    erfman writes...

    I'd suggest there is more than $10 difference between 25/5 and 100/40 for FTTN alone regardless of performance issues.

    People who can only get up to 25/5 speed tiers must be feeling a little ripped off.

  • R1ch4rd

    elixxir writes...

    6CAN-02 03-Jun-2016

    Works for me! New line in on Sat 4th! I'll put the NBN app in on the Monday. The planets are finally aligning.

  • Fast is good

    Phg writes...

    People who can only get up to 25/5 speed tiers must be feeling a little ripped off

    Well that's all NBNCo will guarantee that on FTTN and they won't accept fault reports from ISPs if the speed reaches 25Mbps at least once each 24 hour period � so no real point in having higher speed tiers unless you like gambling that you will actually get higher speeds (likely at 2:00 a.m. and thereabouts).

  • 2016-May-27, 6:36 pm
    erfman

    Moph writes...

    That's pretty much lineball with your plan in every way except for that you are on FTTP with guaranteed bandwidth. Unfortunately that's just how it is given the change to the MTM model under the LNP.

    But with FTTN 100/40 you will be lucky to get half of what one gets with FTTP 100/40. There are some good speeds for those getting on early (fewer users) but once the node is fully populated it can only slow down, that's because of the bandwidth allocated to each node to be shared across all users. Other posters have calculated that to 2-5Mb/s if everyone is on the air at the same time.

  • 2016-May-27, 6:36 pm
    erfman

    IttyBittyZergling writes...

    turdbull reckon he could get away with it for cheaper by not sticking the last ~1km of cable into the ground

    Not only that but under MTM HFC does not get replaced so ~3M services of the 12M don't need doing (there's a quick saving...) except it wasn't that easy particularly as Optus cable network has to be replaced.

  • 2016-May-27, 7:05 pm
    erfman

    halumin writes...

    Is anyone considering putting in one those requests to switch to fttp in the future? Seems like it's pretty bloody expensive

    The Fibre on Demand option has turned into a farce. I forget the figures quoted on another thread but I think hundreds of applications and only three have been done but no detail as to where those got done or cost. You pay non refundable $300 just to ask and then another non refundable $300 to get a preliminary design done and IF it goes ahead you pay for full design. Would be surprised if it came in any less than $10k BUT I ahve also read there are only a couple (4?) per node possible because of hardware/fibre limitation.

    Another Turnbull pea and thimble trick... you can have it but we'll make sure you can't...

  • 2016-May-27, 7:05 pm
    Moph

    erfman writes...

    Sorry I meant to add perhaps when I'm talk about gouging I'm talking FTTP and FTTN, perhaps you are only comparing FTTN to FTTN,

    Nah I was talking about your FTTP deal vs current FTTN deals.

    To put it simply, I see it as inequitable and extremely shortsighted that the NBN rollout has changed from FTTP to FTTN, but I don't see the prices being charged by RSPs for FTTN connections as being price gouging given that the wholesale cost is similar for both technologies.

    FTTN is a nightmare for RSPs, so far as I can make out. They have to pay a fixed cost per connection to NBN Co and then provide sufficient CVC to keep their customers happy while still making a profit. That might be easier to do once everything is up and running, but I can imagine it's a budgeting nightmare at present.

  • 2016-May-27, 7:49 pm
    erfman

    Moph writes...

    FTTN is a nightmare for RSPs

    FTTN is more a nightmare for customers IMO because of the sharing of limited bandwidth and just being copper. With ADSL RSPs have thrived by only purchasing enough wholesale to get by ie 6 for every 10 (?) paying customers which ensures you don't get what you pay for. With FTTN you still only get a portion of what you pay for and have the problems of copper still. I do recognise the cvc issue though.

    I was talking about your FTTP deal vs current FTTN deals.

    I can't see how anyone could be satisfied or think they weren't getting ripped off when they get charged the same roughly for 25/5 FTTN and 100/40 FTTP the latter is the only one that delivers what is paid for, the other half if lucky � only has to hit 25 once a day for a moment....3am maybe?

  • 2016-May-27, 7:49 pm
    Moph

    erfman writes...

    I can't see how anyone could be satisfied or think they weren't getting ripped off when they get charged the same roughly for 25/5 FTTN and 100/40 FTTP the latter is the only one that delivers what is paid for, the other half if lucky � only has to hit 25 once a day for a moment....3am maybe?

    Don't get me wrong, I feel ripped off by NBN Co and the LNP for pouring billions of taxpayer dollars into a second rate broadband implementation. I don't feel ripped off by the RSP's who are charged similar wholesale rates for FTTP / FTTN provisioning (so far as I'm aware) and therefore offer similarly priced plans for the two delivery methods.

    And you can get a similar 100/40 FTTN plan for the same money you're paying for your 100/40 FTTP plan. The TPG Superfast plan is almost exactly the same as yours, just FTTN not FTTP.

    Anyways, we're getting a bit off topic so I'll leave it at that =)

  • 2016-May-31, 9:00 pm
    JavierMascherano

    So annoyed.

    Received a message from Optus today telling me my NBN connection has now been complete. Get home from work, plug in modem and Whalla! Bloody DSL light flashing.

    Tried 2 different phone cables and have lodged a fault with Optus. Ugh so effing annoying, was really really looking forward to REAL Internet

  • 2016-May-31, 9:00 pm
    R1ch4rd

    JavierMascherano writes...

    was really really looking forward to REAL Internet

    Yeah don't hold your breath, especially between the times of 6PM to 12AM. :)

    Having said that, I am finally looking forward to getting connected as well after a 3 month wait to get a physical line, whatever the outcome on Malcolm's nodeboxes.

    31 May 2016 08:57AM � by Customer Service Sydney
    Telstra Ref: 207414***
    Work Type: NEW
    Status: Completed
    Number: 089458****
    Address: ****
    Work Completed: 29/05/2016 15:29
    SQ results:
    On-Net ADSL2+
    16 � 24 Mbps**
    original order was lodged manually
    back to original CSR to complete DSL order

    :) :)

  • joaneth

    What node are you on? This is my world on 6CAN-08-20

  • R1ch4rd
    this post was edited

    6CAN-02-01 out the front of the cop shop on Carden Drive, intersection of Albany Hwy. We've done some figures and anticipate the node won't get fully populated to 384 lines which is good news.

    Just comes down to the CVC being managed appropriately by each provider further upstream.

    I reckon ~300metres between me and the node, is my honest estimate being up in an apartment with probably a good 100M of internal wiring before it hits the MDF. Expecting >90Mb on pretty new clean copper.

  • 2016-May-31, 9:48 pm
    joaneth

    Good luck Richard!

  • 2016-May-31, 9:48 pm
    JavierMascherano

    R1ch4rd writes...

    Yeah don't hold your breath, especially between the times of 6PM to 12AM. :)

    Having said that, I am finally looking forward to getting connected as well after a 3 month wait to get a physical line, whatever the outcome on Malcolm's nodeboxes.

    31 May 2016 08:57AM � by Customer Service Sydney
    Telstra Ref: 207414***
    Work Type: NEW
    Status: Completed
    Number: 089458****
    Address: ****
    Work Completed: 29/05/2016 15:29
    SQ results:
    On-Net ADSL2+
    16 � 24 Mbps**
    original order was lodged manually
    back to original CSR to complete DSL order

    :) :)

    Yeah I've read some real horror stories around congestion but realistically anything is better than the 1.2Mbps I was getting on ADSL2+. No internet at the moment though, still so pissed off about it � I swear the blinking DSL light is just looking at me laughing haha.

    3 month wait for a new line, that's crazy. Hope everything works out!!

  • coxymla

    The curse of ADA 6CAN-08-20 continues!

    My NBN was meant to have been provisioned yesterday but nothing happened. At least I didn't lose my ADSL...

    Telstra can't tell me anything and they are trying to chase it up for me. :/

  • Moph

    Got my bandwidth issues sorted � now achieving 96Mbps down and 38Mbps up at a distance of approximately 280m from the node. 6CAN-08-03.

    http://www.speedtest.net/my-result/5369456717

    Seeing some contention on the line at night with Telstra � was after 5 by the time the correct speed profile was applied to my account, and by that time download bandwidth had dropped to ~50Mbps. Continued to drop throughout the night to a minimum of ~15Mbps at 11pm when I hit the hay. Uploads were consistently >35Mbps throughout.

    Will be interested to see what my first bill says � I'm on 100/40 but have never authorised SpeedBoost to be added to the account. If they've applied it I'll just pay it (because I want 100/40 anyway) but fingers crossed that I've just scored a freebie upgrade =P

    Uploaded a bunch of work photos to Dropbox last night and averaged 1MB/s. Still slower than the upload bandwidth available (likely limited by Dropbox) but sooooo much better than the ~50kB/s that I averaged through ADSL2+. Will test out cloud storage with OneDrive later today.

  • 2016-May-31, 10:21 pm
    Dvolve

    Just got a call from someone claiming to be an nbn tech. Said nbn are having issues and the install will not be done today and I have to rebook with my rsp. Anybody else have installs booked for today?
    Don't envy being him today.

  • 2016-May-31, 10:21 pm
    coxymla

    Pretty rubbish that NBNco delays RFS for months and months and finally declares it, only to have to wait 2 weeks for to be provisioned and only then find out shit still isn't ready. What a bunch of jokers.

  • 2016-Jun-1, 12:10 am
    tsunamij

    Dvolve writes...

    Just got a call from someone claiming to be an nbn tech. Said nbn are having issues and the install will not be done today and I have to rebook with my rsp. Anybody else have installs booked for today?
    Don't envy being him today.

    Hi Dvolve

    Which RSP are you with? I got installation scheduled for tomorrow TPG here.

    Hoping for no hiccups.

  • 2016-Jun-1, 12:10 am
    firstsecondlast

    Mine booked today and installed 1hr ago. But nbn signal not active yet. Tpg said wait till end of today.

  • 2016-Jun-1, 11:38 am
    Dvolve

    I'm have been with iinet for a number of years. Will see what happens with the followup. Might be in the market for a new provider soon.

  • 2016-Jun-1, 11:38 am
    Moph

    So with my Telstra plan, I logged into my online Telstra account and noted a few interesting things:

    1. My current connection has 100/40 bandwidth, but according to the account control panel I don't have Speed Boost active (ie I'm still only signed up for / paying for 25/5).
    2. Contract end date is still listed as the contract end date for my original ADSL plan, not 24 months from yesterday (connection date) as I expected.
    3. Relevant to the above item, the usage meter is displaying 9 days remaining of my current billing cycle, which indicates that the NBN connection hasn't been implemented as a new 24 month contract. The increase from 500GB (old ADSL plan) to 1TB (current NBN plan) has been applied though.

    Will be interesting to see if these are corrected in time or whether there's a systemic issue in Telstra's system with rollover from existing ADSL to new NBN plans.

  • 2016-Jun-1, 1:45 pm
    ELEq

    I just had call from telstra they making appointment to connect me FTTN

    I would also like to take the opportunity when im over here i know there is specific section for modems
    but i have no idea about the specs and popularity of modems here in Australia then in Poland i dont know the standards.

    Can someone explain me in couple words whats difference between modem
    that telstra is sending me (T-BOX) and for example TP-LINK archer D5 or D7 or NetGear NightHawk?
    It is worth to buy other modem? and connect T-BOX to TV (watching online polish tv) and seperate (better) modem to PC?
    or the T-BOX is enough to get the best speeds?

    Regards ELEq

  • 2016-Jun-1, 1:45 pm
    Fast is good

    ELEq writes...

    Can someone explain me in couple words whats difference between modem
    that telstra is sending me (T-BOX) and for example TP-LINK archer D5 or D7 or NetGear NightHawk?

    Only a few modems are approved (or will work) on FTTN as it requires VDSL2 and vectoring.

    Those which work are listed here http://whirlpool.net.au/wiki/fttn_registered_modem_router

  • 2016-Jun-1, 2:54 pm
    ageymac

    Moph writes...

    So with my Telstra plan, I logged into my online Telstra account and noted a few interesting things:

    If you just transitioned from ADSL to NBN this doesn't necessarily mean you are recontracted. E.g if youy were on a medium bundle before and transition to the NBN you continue on the medium bundle and the original contract term continues.

  • 2016-Jun-1, 2:54 pm
    Moph

    ageymac writes...

    If you just transitioned from ADSL to NBN this doesn't necessarily mean you are recontracted. E.g if youy were on a medium bundle before and transition to the NBN you continue on the medium bundle and the original contract term continues.

    I did indeed continue on the Large bundle (as before) but all the advertising material they had in-store was for a 24 month contract, and given that the bundle was cheaper than my existing, on a different delivery technology, included a new modem and also Telstra TV box, I was of the understanding that they were dissolving the old contract and I was entering into a new one.

    No matter either way � just means I have the flexibility to recontract earlier than I had anticipated =)

  • 2016-Jun-1, 3:24 pm
    Moph

    Fairly similar behaviour today as experienced yesterday.

    96/38 during the day while everyone is at work
    30/38 around 6pm while kids are home but before Netflix fires up
    13/38 later on when people are streaming and browsing the web after dinner

    It's fine for what I need, but it's far from the digital content delivery powerhouse that NBN would have us believe. You'd be stretching to stream HD video, game, watch Youtube and video chat with grandma (as their ads show) without interruption on 13Mbps...

  • 2016-Jun-1, 3:24 pm
    atfolt

    Has anyone in the area that went RFS on the 20th have their service up and running?

  • 2016-Jun-2, 8:37 pm
    tsunamij

    Got home excited and then got let down. ADSL has lost signal but no nbn tpg can't tell me why as it has to be referred to their nbn team. With long weekend coming soon I am worry about this. Does most users have to do a two step activation? Adsl lost and have to manually remind rsp to activate?

  • 2016-Jun-2, 8:37 pm
    Duideka

    Really looking forward to my Tuesday connection ETA after reading the above posts... /s

    Hopefully they don't stuff my connection up, need it for work on Tuesday afternoon :< I guess I can always use 4G backup but I only have a small quota.

    Really starting to sound like Cannington was not ready for RFS and NBNco pushed ahead regardless.

  • 2016-Jun-2, 8:54 pm
    atfolt
    this post was edited

    Now my RSP says NBN need to do additional work and have booked in another appointment for the 14th. Tried explaining to them that I have sync and just need for the account to be activated but no go. Might look into changing providers :(

  • 2016-Jun-2, 8:54 pm
    Fast is good

    Duideka writes...

    Really starting to sound like Cannington was not ready for RFS and NBNco pushed ahead regardless.

    They wouldn't have done that to make their political Lords and Masters look better in an election year would they? Just so they could have a big public show?

    /cynicism

  • firstsecondlast

    lucky me. nbn installed as booked on 1st June. installed at 1pm. by the time i got home 5pm, yay nbn active. and night time has been consistently 23-24mbps, and upload 4.5mbps

  • sharmor

    That's decent, how many premises are served by your node, and your distance to the pillar?

  • 2016-Jun-2, 9:26 pm
    Turkatron

    This is crazy, I'm a massive tech head and I practically live on the internet. I'm in Queens Park and expect to be able to connect soon but I'm not excited in the slightest and will hold off. I'd estmate a few hundred meters to my node (maybe 500? I'm really bad with guessing distances), I'm not sure what that will get me but I sync at about 13-14 mbps to the Cannington exchange currently. With the cost of a new modem, uncertainty about switchover times, no guarantee of an improved speed and potential congestion issues I think I'll just stay on ADSL for the time being, probably until they kick me off or I am sure it's worth shelling out for the new modem. I haven't developed enough demanding upload habits (chicken and egg scenario I suppose) so I'm not hanging out for better upload yet.

    If this was fibre it'd be a completely different story but the FTTN NBN is just so....meh

  • 2016-Jun-2, 9:26 pm
    kirt

    Turkatron writes...

    I'm not excited in the slightest and will hold off

    I think I'll just stay on ADSL for the time being

    Is this the general consensus for those who are relatively happy with their current ADSL speeds / connection...hold off as long as possible?

  • 2016-Jun-2, 11:05 pm
    Silversurfer07

    6CAN-02-15 is now active according to iiNet and TPG NBN check.

  • 2016-Jun-2, 11:05 pm
    coxymla

    Called Telstra again and my order is "held with NBN". :/
    Try again Monday.

    Sound like our ADA (6CAN-08-20) is completely f'ed.

  • 2016-Jun-3, 12:45 am
    limmey

    Rang NBN Co on their 1800 626 662 number and was told the reason why my 6CAN-08-20 order is being HELD is because there are issues with the copper network here.

    Remediation work is scheduled to be carried out on the 24th June and I will have to re-schedule another appointment with iinet after that.

    Hope that helps everyone in this same situation.

  • 2016-Jun-3, 12:45 am
    R1ch4rd

    Another RFS for today:

    6CAN-02 Cannington, East Cannington, Queens Park WA Cannington CSA 03-Jun-2016

  • joaneth

    After still getting no response from TPG on regarding the network shortfall and "held" status I contacted NBN to get more info. They advised there is a copper fault for lead in copper to the 6CAN-08-20 node with no remediation date firm as yet. The guy was actually quite helpful and upfront and advised my install along with many others were referred to the "Copper Jeopardy" team (sounds like an interesting game show) and only today has it been escalated to the workflow repair team. ETA for an updated remediation date is early next week.

    He also advised the RSP's dont get the full story and only get a generic status, so if anyone wants to cut through the crap call NBN directly on 1800 686 626 and use Option 2.

  • room 40
    this post was edited

    kirt writes...

    Is this the general consensus for those who are relatively happy with their current ADSL speeds / connection...hold off as long as possible?

    Basically yes

    You have three mutually exclusive issues to consider IMHO and they will differ from house to house

    1) If my ADSL was is 8-10Mbps+ and stable I would have held off and waited and watched. However if your ADSL is shite like mine was 0.5-4Mbs on a good day and so unstable it wasn't funny so i figured it couldn't get any worse than that so I willingly signed

    2) Your distance to your node. Im 631m on a two pillar areas connected to 1 node and started off with max line sync of 65Mbs 3 weeks ago and now slowly dwindling down to 60Mbs. Don't ask me why I don't know whether i have noise filters on to stabilise my connection or what

    3) Finally who you go with varies. As much as it pains me I went with Telstra because i figure they were the best of a bad bunch and for the most part so far have been reasonably ok compared to people who have possibly naively thought all ISPs are the same and may not realised the horror iiNet threads. Its obvious TPG are running iiNet down for whatever reason I don't know or maybe they figured Malone was over servicing customers and now want to yank it back and skim dollars. Either way there are a few people in Doubleview who are pulling their hair out over iiNet and their poor customer service and massively ranging speeds between 2am and 6pm. Be warned with iiNet or if you must go with them don't sign a long term contract � try them first on a month by month basis if you can

  • 2016-Jun-3, 9:37 am
    Fast is good

    room 40 writes...

    Basically yes

    +1

    started off with max line sync of 65Mbs 3 weeks ago and now slowly dwindling down to 60Mbs.

    Have a look at this graph.....

    https://techzine.alcatel-lucent.com/sites/default/files/wp-content/uploads/2012/10/Boosting%20VDSL2%20Bit%20Rates%20with%20Vectoring/TZ-Typical-vectoring-gains-Fig-1.jpg

    You will notice that at 600m if you are the only one using VDSL in the cable you could get about 75Mbps � as the number of users increase so does the crosstalk � and eventually your sync speed should settle in the 35-45Mbps range. Cross talk plays a huge roll in speed and that's why vectoring is used � to minimise the reduction in speed when users are added....

    So just like ADSL.... copper quality (including number and quality of joints), water in pits, taps, etc, distance from the node of course and number of other users in the cable and the modem chipset will all determine speed � as well as if the Gods are smiling on you!! FTTN is just off net ADSL on steroids over the same crappy copper!

  • 2016-Jun-3, 9:37 am
    Giovinap
    this post was edited

    Is this the general consensus for those who are relatively happy with their current ADSL speeds / connection...hold off as long as possible?

    It appears that way, I have two situations helping family members:

    1) My parents live about 200m from the Cannington exchange and less than 100m to the node. However reading all these issues it seems pointless when they can get almost their full adsl2+ speeds and no connection issues. They might save $20 per month but it's not worth the hassle of me having to be their tech support every time they have a drop out or lack of speed. Plus I doubt they need 100mb connection to check their email.

    2) My aunt is in Beckenham and they have never had good adsl, their speeds have been a snail's pace so for them they are saving money and it can not be any worse in terms of quality so they are taking the chance, should be connected 14th June.

  • 2016-Jun-3, 10:22 am
    R1ch4rd

    Fast is good writes...

    as the number of users increase so does the crosstalk � and eventually your sync speed should settle in the 35-45Mbps range.

    Won't that get better though once the co-existence period is over as well?

  • 2016-Jun-3, 10:22 am
    Fast is good

    R1ch4rd writes...

    Won't that get better though once the co-existence period is over as well?

    That alcatel-lucent.com graph assumes no interference from other sources like ADSL � that is after co-existence. It assumes that there are just other VDSL2 with vectoring (FTTN users in our case) in the same cable bundle.

    If you were an early adopter of ADSL2+ you would have noticed a speed degradation over time (a lot blamed that on copper � and yes that would have been a factor) but that was also caused by crosstalk. Well VDSL is ADSL on steroids and as such is far, far more subject to crosstalk � hence the significant speed reduction as more users are added.

    Those on FTTN... early days yet! You will see the sync speed reduce over time but hopefully the CVC and backhaul issues will be sorted so your download will remain closer to your sync speed 24/7.

    Those on FTTN will currently be suffering some reduction in speed from the maximum due to ADSL.... that will be replaced by the more significant reduction caused by other FTTN users � why NBNCo only guarantee 25Mbps regardless of your chosen speed tier, distance from the node etc.

  • 2016-Jun-3, 10:29 am
    Moph

    Just to clarify regarding the Alcatel Lucent graph:

    • the red dotted line is the performance we can expect prior to ADSL services being discontinued, when there is significant crosstalk on the line
    • the upper green line is the performance of a single VDSL2 connection
    • the blue line just below the green line is the performance of a bundle of vectored VDSL2 connections without crosstalk from ADSL services

    So at present we may be in the red zone, with potential to be up at the blue line once ADSL services are shut off in our area.

    Actually it's entirely possible that the drop in speed that I see after 5pm is partially due to crosstalk from neighbours on ADSL services. Hadn't thought of that. It would explain the sharp dropoff from 98Mbps to 50Mbps around 4.30pm. The drop to ~15Mbps after dinner must be CVC contention though once households start streaming entertainment.

  • 2016-Jun-3, 10:29 am
    G-J-S

    Any news on 6CAN-01 Karawara, Waterford, Wilson & Bentley. on http://www.finder.com.au/nbn-tracker/map it shows "Ready for Service" as 03-June-2016, which is today.

    When I go to the NBN site and put my address is says not yet serviceable and is under construction.

    Anyone know the actual date it will be available? or how I can find out?

    Also it seems hard to find what providers are available in this area? And what high spec modems can be used on FTTN connections?

  • 2016-Jun-3, 2:40 pm
    R1ch4rd

    Allllriiighhhhhhhtyyyyyyyyyyyy!

    I can place an order to NBN now (via iiNet Website) for 6CAN-02-01.

  • 2016-Jun-3, 2:40 pm
    Fast is good

    R1ch4rd writes...

    via iiNet Website

    Are you sure you want to go that way?

    They are having horrendous CVC capacity issues � especially at Doubleview (almost as if TPG want them to fail). Probably better to try someone else until they get sorted � if they ever do that is.

  • 2016-Jun-3, 2:44 pm
    R1ch4rd

    Fast is good writes...

    Are you sure you want to go that way?

    Don't think I have a choice now the area is RFS. I won't be able to order an on-net ADSL2+ service anymore, as I understand it. I have no broadband service at all a the moment. From what I have seen, iiNet have been paying close attention to the 6CAN CVC and are ramping it up as required.

    Cannington is a major Exchange and am quietly confident they have the connectivity in there to not get caught out by having to run more fibre and things like that. Also, the Node I am on � 6CAN-02-01 only shows as having 139 users.

    http://www.finder.com.au/nbn-tracker/ada/6CAN-02-01

  • 2016-Jun-3, 2:44 pm
    Fast is good

    R1ch4rd writes...

    Don't think I have a choice now the area is RFS.

    I'm not suggesting ADSL � I'm suggesting NBN with a different (better!!) provider. iiNet at the moment are under provisioning their CVC capacity (to save money as directed by their TPG bosses maybe?) . That affects the whole POI i.e Cannington.

    Also, the Node I am on � 6CAN-02-01 only shows as having 139 users.

    That only affects NBNCo's backhaul between the node and the POI � the problem at the moment is inadequate CVC capacity between NBNCo and iiNet � iiNet aren't paying enough and their catchup is too slow leaving people congested for ages. The once great iiNet is now an ailing crock � just a shadow of it's former self. Skymesh, Telstra and many other providers don't have the problem to the same extent � even Internode is far better � and they are also a TPG owned company.... go figure!

    I've even seen posts from people using TPG � and they have far better peak speeds than iiNet. The wheels have really fallen off at iiNet � and by the way they are my provider for ADSL and that is perfect � but wouldn't choose then for NBN at the moment that's for sure.

  • R1ch4rd

    Fast is good writes...

    That only affects NBNCo's backhaul between the node and the POI

    True, but that 1GE bachaul off the Node is still of significant concern, and cannot be upgraded anywhere near as easily as the CVC. The Node backhaul is not virtualised and is a physical upgrade path. So that -should- concern people more than the CVC technically speaking.

    he problem at the moment is inadequate CVC capacity between NBNCo and iiNet

    As above, that circuit is virtualised, so it's just an upgrade request to NBN Co. It is slow and can be painful, but at least it can be done. Hopefully this process speeds up over time. iiNet have already done 2 Upgrades on the 6CAN CVC in the last few weeks which makes me feel better.

    go figure!

    I've tried, there are so many moving parts commercially to piece them all together and comprehend, and I've been working in IT for 15yrs.

    The once great iiNet is now an ailing crock � just a shadow of it's former self.

    Yeah i'm aware, shitty but true. I think growing pains were always going to be part of NBN, especially when big areas go RFS and the RSPs are being so tight with their budgets against a crappy pricing model from NBN, whilst also having to maintain the legacy network.

  • kirt

    room 40 writes...

    Basically yes

    Great post � thanks ;)

  • Fast is good
    this post was edited

    R1ch4rd writes...

    Yeah i'm aware, shitty but true. I think growing pains were always going to be part of NBN, especially when big areas go RFS and the RSPs are being so tight with their budgets against a crappy pricing model from NBN, whilst also having to maintain the legacy network.

    That's true � it is just some (most) ISPs manage to handle upgrades far more efficiently. The last CVC upgrade I saw iiNet do lasted two days and the POI was congested again. They seem to have a policy of making their customers jump through hoops before accepting that there is a CVC issue � they then put in an upgrade request eventually (other ISPs seem to do it far faster). Meanwhile many people have reduced their usage because of congestion.... and new users have been added! They do their sums on how much additional capacity is was required and order that amount � far too little!

    The upgrade occurs, users discover congestion has gone away so use the net and what do you know � congestion returns. They are doing too little and too late. This wouldn't have happened in MM's time (in fact I and several others would have discussed the problem with him and it would have been fixed). Now under Teoh � we don't even know what he looks like, we know he likes making lots of profit and is obviously reigning in iiNet to do that.

    I'll stay loyal as long as my ADSL remains solid � but wouldn't consider them for NBN until they sort themselves out � all other providers seem to be better at the moment � including Dodo. I guess iiNet is more dead than the Dodo!!

  • sharmor

    Connected to 6CAN-07-02 this morning, sync's at 81/38. Anyone know why my download is quite low? I'm roughly 450m from 6CAN-07-02.

  • 2016-Jun-3, 3:18 pm
    The Broadband Doctor

    Because you are 450m from the node.

  • 2016-Jun-3, 3:18 pm
    Crixon

    Classic

  • 2016-Jun-3, 4:02 pm
    ADSL2+

    G-J-S writes...

    Any news on 6CAN-01 Karawara, Waterford, Wilson & Bentley. on http://www.finder.com.au/nbn-tracker/map it shows "Ready for Service" as 03-June-2016, which is today.

    When I go to the NBN site and put my address is says not yet serviceable and is under construction.

    Anyone know the actual date it will be available? or how I can find out?
    Telstra Rollout Schedule & Disconnection Dates in the "Expected RFS" tab, shows the 10-June-2016.

  • 2016-Jun-3, 4:02 pm
    cuzcraig

    sharmor writes...

    Connected to 6CAN-07-02 this morning, sync's at 81/38. Anyone know why my download is quite low? I'm roughly 450m from 6CAN-07

    Wired or wireless? I'm about the same distance I'm getting a max attainable rate of 105mbps and throughput of 88mbps and 32mbps up on wired.

    The Broadband Doctor writes...

    Because you are 450m from the node.

    Don't know why you took the time to write that? Captain obvious but try and be more helpful next time, im 350-500 meters away and attaining a solid 88mbps down on wired.

  • yudothisaustelecom

    I was booked in today to have nbn connected (booked about 1.5 weeks ago) I'm on 6cann 08 around luyer ave.
    It was unable to be installed due to network shortfall.

    To make matters worse I've had no adsl for 1.5 weeks and both telstra and tpg will not let us go back to adsl. Now i am stuck with no Internet for an undetermined time.

    I called nbn number as above and they just deflected me to my rsp.

    I asked if it was standard procedure to declare areas RFS without actually testing.

    In no other industry can you sell a product without once turning it on and testing it works.

  • tsunamij

    Sorry to say for those on 6CAN08 the problem goes on. I have been told by tpg that nbnco has a status update installed from their end. Modem from tpg has no WAN light or internet light. Apparently from tpg helpline the wan light is important whatever that means. Now after trying again got escalated to their engineer. How can they advise customers that it's connected when there is no sync or connection?

    Lost phone and adsl.... long weekend ahead I am sceptical that they can keep their 24 hours turn around on the escalated issue.

  • 2016-Jun-3, 4:35 pm
    tsunamij

    *sorry edit double posted*

  • 2016-Jun-3, 4:35 pm
    R1ch4rd

    tsunamij writes...

    wan light is important whatever that means

    Yes, that is likely the light to indicate line sync to the Node. Without it, you're screwed.

    How can they advise customers that it's connected when there is no sync or connection?

    Not sure, but perhaps because of crap communication (oh the irony) between NBNCo and TPG about the works being completed successfully. They still seem to be working out a lot of issues.

    The in-field techs are getting hammered pretty hard at the moment and are working weekends as well.

  • 2016-Jun-3, 4:38 pm
    yudothisaustelecom

    Yeah tpg told me 24 hours to hear back. ..it's Saturday so i am skeptical.

    I don't understand how it all works but my old modem couldn't pick up any wan/dsl since we begun the nbn connection.

    However, i plugged my new nbn modem in and it picks up a connection and syncs at 14 and 0.5mbit.

    Is that sync the existing adsl? Before they switch my ports over to nbn?

    The whole state of affairs within Australia is embarrassing. 3rd world Internet with 1st world prices.

  • 2016-Jun-3, 4:38 pm
    JavierMascherano

    Fuming regarding my NBN connection.

    It went active on the 31/5 on CAN-08. Got the SMS at 7:30am but couldn't setup until that evening when I was home from work. Plugged everything in but received a constant flash on the DSL light. Performed some troubleshooting to no avail and called Optus who informed me they're escalate to NBN and I'd hear back the next day.

    Wednesday rolls around and I've heard nothing up until about 1pm. I decide to give Optus a call who inform me a tech now needs to attend the premises. We book for Friday, 3/6 between 8-12 and I arrange for someone to come over and stay at my place during that time.

    Friday rolls around and I receive a call at 9:15 from someone at Optus who informs me a tech has been booked for Monday. Ummmm no, he's due today I say. Oh apparently the booking didn't go through properly. Well, I wasn't happy that's for sure. The guy on the phone ends up calling NBN and is able to end up securing a 1-5 slot that afternoon � happy days.

    Well, guess what happens? TECHNICIAN DOESN'T SHOW. End up calling Optus last night who inform me the appointment wasn't confirmed by NBN. Seriously what a joke. Tech now booked for 8-12 on Monday.

    2 SMS appointments from Optus informing me of the appointment times and 2 massive stuff ups. Great start to NBN life.

    Screw you Optus.

  • 2016-Jun-3, 4:40 pm
    yudothisaustelecom

    And then when the tech comes you find out 6cann08 has a network shortfall and you can't correct anyway (speaking from my own exp)

  • 2016-Jun-3, 4:40 pm
    firstsecondlast

    JavierMascherano writes...

    Screw you Optus.

    wow sounds really bad by optus. i was quite attracted with their $70 bundle plan unlimited data on 25/5 and thinking of changing over from TPG (only 3 days into usage haha). but now i have to rethink.

    i wonder does optus have the right to downgrade your speed or change your plan after 24 months contract is up?

  • Fast is good

    JavierMascherano writes...

    3 failed appointments, this is beyond a joke now

    Welcome to the "bleeding edge" of technology � where things hardly ever workout 100%.

    Never � never ever � be an early adopter. It is kind of like being an alpha software tester (not even as stable as beta)..... big risk!!

  • JavierMascherano

    Fast is good writes...

    Welcome to the "bleeding edge" of technology � where things hardly ever workout 100%.

    Never � never ever � be an early adopter. It is kind of like being an alpha software tester (not even as stable as beta)..... big risk!!

    But 3 times? Man, it;'s just the biggest pain in the arse out. And I felt sorry for getting angry at the operator today but it just blows my mind how something could stuff up so many times.

  • 2016-Jun-6, 2:11 pm
    punk-ee

    Moph writes...

    Telstra's DNS has been down for me since ~12.30am ... can't find a way to override the Telstra default setting in the Gateway Max so have had to manually override it on all my devices :/

    Anyone else having domain name resolution issues? Had a spate of DNS issues back in mid May too.

    Yeah I've been having issues this morning. Was completely dead for a few hours, seems to be back now, although pretty slow. Don't try and convince Telstra there is an issue but � was on the phone with them for hours this morning and the only resolution is for them to send me a new modem despite already getting the same result with the two I have here...

  • 2016-Jun-6, 2:11 pm
    Fast is good

    JavierMascherano writes...

    but it just blows my mind how something could stuff up so many times.

    It takes time to sort their sh!t out.... procedures have problems, systems have problems, hardware is claimed to be ready for service when it isn't (with an election looming what would you expect?) and the list goes on. Until all problems have been found and ACTUALLY fixed, this sort of thing is to be expected.

    How many times have people had major issues with say a new version of windows � fully tested and ready for release � NOT! But it gets released in any case as their are deadlines to meet. Early adopters help find and fix the bugs in the system..... so unless prepared to do that stay away until places like Whirlpool aren't full of people having issues and the service is truly ready for production.

    I felt sorry for getting angry at the operator today

    Yep, they are probably as frustrated as you are. Eventually it will be sorted out for both of you.... just have to be patient I'm afraid (and next time don't believe the "ready for service" claims)!!!!

  • 2016-Jun-6, 2:14 pm
    tsunamij

    Sorry to hear that Javier. My issue is similar got a call from TPG to tell me they have to pass to nbn co...I am puzzled as isn't that what was discussed last call. Wasn't feeling too well to argue and just told them to go ahead . Another 24 hours....

  • 2016-Jun-6, 2:14 pm
    JavierMascherano

    Fast is good writes...

    It takes time to sort their sh!t out..

    If the NBN had only just been released i'd understand but Optus have been selling it for ages. I get things don't go so smooth when initially released but this isn't the case. Plus the service is technically active, it's just faulty.

    Haha that guy was definitely not as frustrated as I was and waiting is all well and good but when you've been screwed 3 times waiting around it gets a bit old

  • 2016-Jun-6, 2:22 pm
    Moph

    punk-ee writes...

    Yeah I've been having issues this morning. Was completely dead for a few hours, seems to be back now, although pretty slow. Don't try and convince Telstra there is an issue but � was on the phone with them for hours this morning and the only resolution is for them to send me a new modem despite already getting the same result with the two I have here...

    Driving me nuts. Seems that the Gateway Max firmware overrides connected device settings, so even when I have manually set my NIC to 8.8.8.8 (Google DNS) it still seems to be routing through Telstra's firmware locked DNS. Still having issues.

    Did a factory reset on the modem this morning � no change. Called tech support just now and they tried fobbing me off to Crowd Support. Said that wasn't an acceptable response to what must surely be an issue with Telstra's DNS and that I wanted it escalated. Probably achieved zilch but I'll follow up on the reference number tomorrow afternoon.

    In the meantime, would bridging the Gateway Max to my old TPLink router work? Suspect disabling DHCP on the Gateway Max will also disable the forced DNS IPs and allow the TPLink to route elsewhere?

  • 2016-Jun-6, 2:22 pm
    punk-ee

    Moph writes...

    In the meantime, would bridging the Gateway Max to my old TPLink router work? Suspect disabling DHCP on the Gateway Max will also disable the forced DNS IPs and allow the TPLink to route elsewhere?

    Doesn't look like it � I had mine bridged to a TP Link router when the issue occurred. I tried to manually override the DNS from the TP-Link, but seems like the Gateway Max stops that even in bridge mode.

    Everything was dead for me from when I got up this morning, to around midday � since then the DNS seems to be back up, but its horribly slow. Anything http based is just taking forever to load, and timing out 50% of the time. I'm confident this is a DNS issue though, as anything usenet/torrent based I'm still pull great speeds.

    I actually had a spare gateway max since they sent me two, so I pulled out a the second one the humour them and still had the same issues. Still had to spend 45mins on the phone doing factory resets (despite new modem), and dns flush's on the pc (despite across all devices and on the diagnostic page from the modem). They finally accepted it wasn't a modem issue and I'm awaiting a callback from L2.

  • 2016-Jun-6, 5:17 pm
    tsunamij

    Long weekend over and as predicted the 24 hour solution yesterday was to schedule with their NBN tech. The tech is scheduled for 8-12pm tomorrow to visit my premises but I am now worried that this may be as others faced a missed visit. What can they do from my home that they cannot check at the node/pillar unless they got a same day protocol to perform their fix at the node which is just 450m away.

    Any others have manage to resolve their no-connection issue?

  • 2016-Jun-6, 5:17 pm
    fauxbrick123

    I am on the nbn. Connected this morning to node 6can-04-07 in Langford.
    iinet 100/40 plan.
    Excellent results so far.

    http://www.speedtest.net/my-result/5384413202

    if you dont want to click the link.
    ping-7ms
    download- 95.76
    upload- 38.07

    real world test.
    Downloaded from Rapidgator premuim 2 gig file- hovered around the 60.00 mark.

    so after 20 odd years of dial-up and then vivid wireless i finally have a decent connection.

  • 2016-Jun-6, 5:53 pm
    RaZeR

    Applied for TPG 100/40 on 6CAN-02-14 (East Cannington) this morning. Will let you know how long it takes and what speed I end up getting (I fear close to half that, but they don't offer a 50/20 plan).

  • 2016-Jun-6, 5:53 pm
    Duideka

    i had a 1-5 window for connection today and it apparently went live at 10:30 � will have to check when I get home from work

  • 2016-Jun-6, 5:59 pm
    tsunamij

    Good luck Duideka.

    From what I read on this thread the two common nodes that are problematic are 6CAN08-20 and 6CAN08-21? NBN Tech coming tomorrow slot 8am-12pm hoping and hoping its for real this time a fix. ADSL can't be reconnected.

  • 2016-Jun-6, 5:59 pm
    spoons25

    I'm on 6CAN-08-21 and tech has been out today and still no joy, iiNet is telling me the DSLAM is full, update in the next couple of days, I've lodged a complaint with iiNet but I'm not holding my breath.

  • 2016-Jun-6, 9:21 pm
    tsunamij

    spoons25 writes...

    I'm on 6CAN-08-21 and tech has been out today and still no joy, iiNet is telling me the DSLAM is full, update in the next couple of days, I've lodged a complaint with iiNet but I'm not holding my breath.

    Sorry to hear that spoons25...I am not very hopeful then. Not keen to take half a day off for nothing. What did the tech do to when they come to your premises. I don't know how they can't tell you it's full a long time before. On a side note do you still have ADSL connected?

  • 2016-Jun-6, 9:21 pm
    Duideka

    Line standard VDSL2
    Channel type
    Interleaved
    Downstream line rate (kbit/s) 107735
    Upstream line rate (kbit/s) 44199
    Downstream SNR (dB) 15.3
    Upstream SNR (dB) 11.5
    Downstream line attenuation (dB) 8
    Upstream line attenuation (dB) 2.8
    Downstream output power (dBmV) 12.1
    Upstream output power (dBmV) -0.2
    Downstream CRC 0
    Upstream CRC 0
    Downstream FEC 0
    Upstream FEC 0

    http://www.speedtest.net/result/5384675389.png

    ~240 metres from the node. Quite surprised, was expecting a bit lower since the lead in into the house is in atrocious condition.

  • 2016-Jun-7, 12:06 pm
    spoons25
    this post was edited

    Hi Tsunamij,mine is an interesting one, I was actually switched over to NBN on 31st May but my speed was syncing at 13mbps down, but according to iiNet I was not connected nor was I showing I was connected on their system but I had internet and was browsing happily at twice the speed I had when I was on adsl, thinking that it's a parts fault, wrong jumper? that's causing my low sync speed, I waited till today as that's when tech is scheduled to come out, I didn't need to be at home as advised by iiNet.

    I monitored the progress of my job on iiNet website and when it updated saying there wasn't enough port, I gave them a buzz and they called nbn Co and was told I'd get an update in a couple of days. When I got home I was reconnected to ADSL :( which is half the NBN speed :~(.

    At least bright side is I've got internet. I'll see what iiNet sat in a couple of days.

  • 2016-Jun-7, 12:06 pm
    Duideka

    TPG still seems good in peak time, it's perhaps slightly slower but still scoring 90+ on speedtest.

    http://www.speedtest.net/result/5385219966.png

    Pretty happy so far, even generic web browsing is much snappier and I had a 15Mbps connection previously so not like I'm upgrading from 500kbps

    Still woulda preferred FTTH but this is an upgrade at least lol

    Not too keen on this Huawei modem TPG gave me for free, will probably look at buying something else � the wireless performance on it is pretty bad and features are limited, can't even work out how to port forward on it :<

  • 2016-Jun-7, 1:30 pm
    erfman

    Duideka writes...

    Still woulda preferred FTTH but this is an upgrade at least lol

    Yep! We all can hope Labor wins the election and reinstates FTTP. Might take a while to get you guys back up to FTTP but it will be worth it.

    The killer for FTTN is the next step to 1Gb/s (or even 10Gb/s) on FTTP which I wouldn't be surprised if Labor uses it for impact as the new 100/40Mb/s for NBN V3 � such a small incremental cost in the scheme of things. In fact it was supposed to be the standard in 2015/16 if I recall correctly. Thanks Malcolm...

  • 2016-Jun-7, 1:30 pm
    elixxir

    I agree that Labor should win the election in order for Australia to be back in the running alongside other developed nations with respect to broadband.

    But even if they do it's most likely they will switch to a model using FTTdp. That is, run fibre all the way to the curb and rely on copper for the remainder.

    However, any areas on FTTN are unlikely to be converted until everyone in Australia is off ADSL....

    Also, in the FTTdp model they can use G.fast as opposed to VDSL which can provide 1 Gigabit (downstream and upstream combined and asymmetrical like ADSL). Compared to that, most developed nations rolling out GPON-style full fibre are aiming for 1 Gigabit symmetric speeds today.

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