And with the installation, does the cable from dish to wall socket have to be isolated from electrical cables by a certain distance to avoid noise interference? Looking in our ceiling, besides the snake skins, dust and spider webs the electrical cables just snake all over the place with no neatness to where they go.
And with the installation, does the cable from dish to wall socket have to be isolated from electrical cables by a certain distance to avoid noise interference?
No.
RG6 will be immune to 240v 50Hz AC.
But there are cabling guidelines that the installer will follow.
Don't worry so much these guys have done a few now, so they'll be up to it. :)
No.
RG6 will be immune to 240v 50Hz AC.
Well that will be a few less snake skins and cobwebs the installer will have to contend with. although I might be a skeleton by the time they eventually get here. :) I already have a pull cable installed from where I want the wall socket to the man hole cover in the ceiling.
Everyone has to have at least two cancellations right?
... and if my memory is right and you are with SkyMesh, you'll be hooking up at a time when their 3rd CVC is just about full; so you won't ever suffer the under-dimensioned CVC contention blues.
Patience IS a virtue. :)
I don't think Joe Blogs has any hope of using this Satellite.
Not until its launch on October 4, no. October 5 here in Australia (If the Launch window is the same as before).
Everyone has to have at least two cancellations right?
Actually hat92, I can't recall the number due to the huge rain season we are luckily seeing in Central NSW, hence I declined numerous offers' from the installation company when "an installer is in your area and we can schedule your NBN deployment tomorrow" because it was likely heavy rain or at least wet.
We aren't migrating our office (from one Internet service to another) so perhaps better positioned with 50MB/s x 6MB/s 4G that we have had for 2� years. Even so the estimate of completion was close to that suggested by Paul Rees.
Whilst on the topic of SkyMesh; I have to say (after decades' with Telstra) that the interaction with SkyMesh is seamless; The client portal, data usage, plan control, invoicing and so on are nothing I am accustomed to, not to mention the responsiveness of the features there. :)
(To access our Telstra account requires usually two minutes for any basic reporting to appear � and this is via their 4G side).
With all these seemingly random issues people have. Could some beams on the satellite be running better then other beams?
With all these seemingly random issues people have. Could some beams on the satellite be running better then other beams?
Yes of course.
For example there are 10 x unique earth stations each serving 10% or so of the Sky Muster services.
A major fault in one Sky Muster Earth station could affects 10% ...
It is also possible that only one beam might be affected by an Earth station fault and the impact here is down to 1% or so of services ...
And there are many other points of failure and back haul problems.
We don't seem to have had single beam faults.
All equipment and back haul will be duplicated and 'automatic changeover', should have services restored before we even know there is a fault.
Then there is the ViaSat provisioning system. :( Say no more.
Thanks beedy. Edited with share permissions. Should work now????
Should work now????
Yep
Here is our install:
https://goo.gl/photos/APpy2LzZiDij2USM8
Looks like a bigger than standard dish, is that the old ISS one before it was removed?
nbn Satellite Service Growth � 04 August 2016
Time for an update.
nbn Satellite Service Growth � 25 August 2016
Data from here: http://www.nbnco.com.au/corpo
The chart below shows the growth in premises covered by Sky Muster and the total nbn satellite connections (ISS + Sky Muster).
http://s16.postimg.org/wdrup
At the commencement of Sky Muster installations in April 2016, there were approximately 60,000 customers on existing satellites ~ 36,000 ISS, ~ 20,000 ABG and ~ 1,200 NSS customers. The number of Telstra customers on satellite is not publicly known.
On average the nbn ISS + Sky Muster satellite pool is currently growing by ~ 1,000 active satellite connections per week.
In mid August nbn announced that there were some 30,000 operational Sky Muster services.
It was understood that the May 2016 install rate was around 5,000, June is expected to ramp up to 7,000 (as more installers come on line and the efficiency increases), July 10,000 and subsequent months 10,000+.
The current installation focus is focused at moving customers from ISS to Sky Muster. The ISS contract expires in February 2017 and nbn will suffer heavy penalties if this condition is not met.
Notes:
+ The chart does not indicate the total number of Sky Muster installations as many installations will be ISS to Sky Muster ... ie nil net gain.
+ The satellite (Sky Muster) increases commenced in late April as Sky Muster installations kicked in.
+ Not shown are the satellite losses ie ISS to wireless etc
+ There is no premises covered data prior to 5th May 2016.
+ ABG, NSS and telstra satellite customer connections are not shown.
+ Further roll-out information here: https://birrraus.com/2016/06/
Soon, it (VOIP) will be the "new normal"... even with satellite internet.
Could be, probably won't be..
Granted the UNI-V ports on NBN FTTP are VoIP, and for FTTN you'll need an ATA or whatever to access VoIP, but for many* people, I think that they simply won't take up a 'landline' service once they migrate to the NBN, and for those in FW and Satellite areas, they* will just hang on to what is 'normal' and normal is the old Telecom copper.
Don't get me wrong, its great that for many they will finally have a choice. I see one VoIP provider offering unlimited national and mobile calls for $20 a month! The cheapest Telstra Home Phone service is now pushing what, $26 a month? Even the cheapest unlimited national/mobile offering over copper is $40 a month on a 2 year contract. And these copper chargers are bound to increase further in the future
Unfortunately I don't think NBNCo ever considered other 'landline' options besides the original FTTP product. Granted it may have been hard to do it over satellite but they could have at least considered building one UNI-V port into the Fixed Wireless product, using its LTE network to carry calls and supply a voice service
*No statistical or meaningful data used in this post whatsoever !
Let me save you the wait, you will find it unusable and so will the people you try talking to.
Hmm, we'll wait and see how it goes.
The satellite isn't working at all at the moment. It went to a solid amber light yesterday morning and has been the same since.
I've tried everything to bring it back to life, but it seems properly stuck. When plugged in directly, Windows says the modem has a "Bad IP configuration" and "Bad gateway".
But hey, try getting ahold of Activ8me. They might have been quick to connect the service, but you'll sooner get transferred to Telstra's CEO than anyone answering at that place! Its ridiculous. Thank goodness I've still got my Optus mobile broadband!
Anyone know if it's possible to transfer SkyMuster service providers? It might sound like jumping the gun, but if the satellite breaks (and they often do, it is a satellite service after all), I need to be able to contact someone!
I applied on 11/8/16 to have a Sky muster service installation and other than receiving the confirmation email regarding the application being submitted from SkyMesh, have not heard anything to indicate a possible install date/timeline. Is this normal?
I applied on 11/8/16 to have a Sky Muster� service installation and other than receiving the confirmation email regarding the application being submitted from SkyMesh, have not heard anything
Hi Monster1970,
Do you have an Application Number or a Ticket Number from the subject line of any email we have ever sent you? If you post one of those numbers I can have a look, but Sky Muster� services do take a while.
Thanks, Paul
Hello Paul,
Yes, it was 65931. I do understand that it takes a while and the actual reason that I chose SkyMesh was because of your representation of these forums. I am not in a huge hurry as we have just purchased the property and there is a tennant that who we have just given 60 days notice to, so we wont be in the house until November. Its more a concern around managing any installation appointments etc while the tenant is still there.
I was actually hoping for fixed wireless as we are only appox 800m outside of the indicated FW range, however NBNCo are telling me that Im stuck with wireless.
Thanks for looking into the install for me.
Have a good weekend.
I am not in a huge hurry as we have just purchased the property and there is a tennant that who we have just given 60 days notice to, so we wont be in the house until November.
Hi Monster1970,
Your order has been processed and you should expect to get a call from the installers in the next two weeks. They will probably offer you an appointment late this month or early October, but you may want to ask them for a later appointment, say once you have moved in. That will avoid having to work around the current residents. But that's your decision, just work with the installers to suit you.
And welcome to SkyMesh and Whirlpool!
Thanks, Paul
Hello again Paul,
So as you know I have Satellite NBN. I am on a 40/55GB plan.
I want another 40/55GB plan for my boy and wife.
Can I have 2X Connections with skymesh?
If I was to double the amount i pay normally on one plan i get hardly any Data.
I have run out already..............see the plans are not big enough for Virtual Reality Gamers.
Each game is between 15-70GB in size and they need updates.
Currently I have used my $105 Telstra 25GB connection too and my mobile phone 12GB per month connection.
Yep I easily use it all and I mean easily and this includes the off peak data.
People on fibre in town can have 2 seperate connections and they get unlimited data at super speeds.
I do not see why I must suffer like this when all around me 15-30 min out of town everyone is on fibre or fixed wireless and unlucky me and my hill looses out.
Get this we are getting a 4G Telstra tower by the end of the year but we missed out on NBN Fixed wireless..........lol what a joke. So when are people in the bush ever going to get decent internet.
So all i want is to pay for 2X seperate 40/55 connections which would give me 80/110 which would be okish.
Hmmm. Farout students get a good deal, that is at least decent.
Hey i work at a university...lol
Can I have 2X Connections with skymesh?
nope, and not even 1 with skymesh, 1 with someone else.
I want another 40/55GB plan for my boy and wife.
won't happen, would put you over the rolling 4 week allowed total.
So when are people in the bush ever going to get decent internet.
when they move :-P
(you know it's the only way it'll get better)
You can only get one satellite connection per individual premises. If your premises was two individual flats conjoined together then there would be an argument for another connection.
If you had a granny flat or second habitable premises then you could get a connection on it.
Thanks to the internet we can go back in time to see what they were saying in 2011.
A god to some Mr Quigly apparently said.
�On the satellite service, we are dimensioning at 300kbps for average busy-hour throughput and that�s a huge advance from what was offered by the Australian Broadband Guarantee (ABG).�
Yet if you read more modern literature they say the FUP was dimensioned using 160kbps busy hour speeds.
Mr Quigley also says in the article
�What we are dimensioning for on the fixed-wireless service, the busy-hour throughput is around 500kbps,� he said.
Hang on that cannot be right.
Fixed wireless FUP has a RSP average download limit of 200GB. Satellite has 30GB, but the dimensioned busy hour speed of sat is supposed to be not even 50%. Indeed if you do the sums, 240 000 expected connections with sats running at 135gbps givs you around 500kbps per user busy hour speed.
This is the sort of stuff Kristy Sparrow at BIRRR needs to know so some extremely hard questions based on facts can be demanded to be answered by the authorities.
There is something seriously wrong with the figures NBN co have given out, but no one questions them.
Once the second satellite is launched provided it does not do a spacex, we should see at least a doubling of data quotas across the board. There is no excuse not to.
bigger than standard dish
Nope, brand new out of the box. Seems we are at the outer edge of our nominated wide beam so we need the bigger dish and a powered NDT, hence the external power supply.
won't happen, would put you over the rolling 4 week allowed total.
I was not aware of that.
(you know it's the only way it'll get better)
I know but i cant afford it :(
Once the second satellite is launched provided it does not do a spacex, we should see at least a doubling of data quotas across the board. There is no excuse not to.
Maybe they are playing it safe so if it goes up in flames then they can squeeze all of us on 1?
Thanks Paul for the follow up!
Can I have 2X Connections with SkyMesh?
Hi StraitVodka,
Sadly no, unless you can build another home on your property and move your son and wife, or vice versa.
People on fibre in town can have 2 seperate connections and they get unlimited data at super speeds.
Yes, they do, and so do people in the country who are within the nbn� Fixed Wireless footprint.
I do not see why I must suffer like this when all around me 15-30 min out of town everyone is on fibre or fixed wireless and unlucky me and my hill looses out.
You have more posts than I do, and you've been posting since Sunday, 18 March 2007, so I'm puzzled why you can't understand that there's a digital divide, I'm sure you have read about it. You have the data needs of a city dweller. We country folk aren't supposed to need that much data.
So when are people in the bush ever going to get decent internet.
If you're running a pool, put me down for somewhere between 'not in my lifetime' and 'never'.
So all i want is to pay for 2X seperate 40/55 connections which would give me 80/110 which would be okish.
I think if we had a survey of posters here more than 99% would say that no matter what you managed to get it would not be 'okish'.
Hey i work at a university.
Do they have on campus student accommodation that would cater for a cantankerous man, his long suffering wife and a lovely young boy? That could be your answer. :-)
Thanks, Paul
Maybe they are playing it safe so if it goes up in flames then they can squeeze all of us on 1?
That would make sense.
But I fear they have installed the Get Smart "cone of silence" at NBN HQ, so we will never know.
Amused at people in BIRRR asking for programs to download video in off peak for on peak viewing.
It is actually copyright infringement. Amused the government has set it up to encourage people to do copyright infringement.
It is actually copyright infringement.
Pay and Download movie from iTunes in off peak to save data (have to stay up till 1am those brains at NBN recommend )
watch anytime in the next 30days. Its what they call the "poor persons Netflix."
Have a look at playon.tv. quite legal and can be scheduled to run off peak and use bonus data to watch netflix etc
How is off peak data encouraging copyright infringement?
Well it wouldn't be copyright infringement, it's no different to streaming, you are already making a copy with a local cache of the video as a buffer, as long as the intention to view the video only once within a reasonable timeframe and the copy is destroyed immediately afterwards, it is no different to live streaming with a buffer. Your not making more than one live copy of the video, and your not viewing it more than once.
If the copyright owner is allowing it to be streamed I.e copied locally for viewing only once. Then downloading in off peak and viewing in peak is just a logical extension to buffering.
Have a look at playon.tv. quite legal
Hi Graeme,
But is it really? Netflix is a license to stream, not download and save to a disk. The fact that Netflix hasn't squashed them isn't the same as 'legal' or 'approved by Netflix'.
Thanks, Paul
Well it wouldn't be copyright infringement
While I doubt it's copyright infringement, I think it does breach the terms of agreement you agree to when you sign up for Netflix. They are not currently enforcing it. Were they to start enforcing it I would cancel immediately as pretty much all my Netflix viewing is via Playon.
But I fear they have installed the Get Smart "cone of silence" at NBN HQ, so we will never know.
'they'?
Who exactly?
But you are 100% correct.
But is it really? Netflix is a license to stream, not download and save to a disk.
100% agree...Netflix and the like would take a very dull view of their copyright being infringed, regardless of the limitations you have in front of you.
Companies like them have given Australia one of the "best" digital safeguards to stop illegal downloading.
https://en.wikipedia.org/wik
https://www.legislation.gov.au/Details/C2015A00080
Do it at your peril, and if you must, I suggest you urgently employ a reputable vpn at least.
Interesting.
The cowboy Sky Muster plan offers are slowly (rapidly) coming back to the fold.
For example Activ8me normal data max is now 50GB.
http://s16.postimg.org/xie3p
This is a snapshot of the provider plan status as at 1st June:
http://s16.postimg.org/nz4ev
Of course this was always going to happen.
We know that SkyMesh, who set the ball rolling with their 1st to press plan offers is sailing close to the Sky Muster FUP wind. :(
The cowboy Sky Muster plan offers are slowly (rapidly) coming back to the fold.
LOL, reachnet offering 90GB during peak times.
If ISP's with vast experience thought they could offer such plans even though the FUP says 75GB absolute maximum during peak times for any single connection. Then it is easy to see why mere users have no idea why the plans are so pathetic compared to wireless/fttx.
I am actually finding it quite sad and amusing at the same time reading the BIRRR posts about people's peak data being consumed very rapidly, thanks to 25mbps. It is unfortunate it took practical experience for them to learn about this rather then it was theorised this would happen before skymuster even went live, but few would believe it.
have to migrate to FW sooner than later
have to migrate to FW sooner than later
I wonder if they would even do that. Someone on skymuster that has cost NBN co thousands to give them sate internet, then go spend a thousand or more to give them fixed wireless.
I wonder if they would even do that. Someone on skymuster that has cost NBN co thousands to give them sate internet, then go spend a thousand or more to give them fixed wireless.
Probably the same reason many persons whom should have been on FW have to go to SM simply because nbn put the FW tower in a stupid position to start with. Now users have to be given a more expensive SM option.
Hi Paul Rees,
Im the SME at work and selected Skymesh for a remote site we have staff at. Are you able to advise any ETA for Skymesh request #3111428.
Happy news time. Just got an email saying that my mother in laws application for Skymuster has progressed. Last time I heard it had been denied so I called Skymesh to confirm that yes it was correct and an order is currently in for it. Thank you to Skymesh for pushing it through as I have been pulling my hair out trying to find a solution to their internet woes.
How long before I can expect a call from an installer? :P
Are you able to advise any ETA for SkyMesh request #3111428.
Hi Devil CV8,
That order is with nbn co and they have acknowledged it. You should expect to receive a call in the next two weeks to book an appointment. Due to the remote nature of that location, it's hard to estimate when they will have an installer who can do the work, but you should know within two weeks. Good luck!
Thanks, Paul
How long before I can expect a call from an installer? :P
Hi anxie,
That usually means you will get a call from the installation company, Hills or Skybridge, in the next week or so.
Thanks, Paul
That automated SMS reminder service must have insecurity issues. It sent me a reminder two days ago. It sent me two reminders today. What happens if you do not bother replying?
What happens if you do not bother replying?
It calls the police to come and remind you. :-)
I have a friend living in Lara, VIC with very limited access (only Telstra 4G and very slow).
I'm now considering Satellite NBN, but when I look the address up it says nothing is available there, not even satellite, is that suppose to happen?
I'm now considering Satellite NBN, but when I look the address up it says nothing is available there, not even satellite, is that suppose to happen?
It will if nbn is still planning wireless for your region.
Lara, VIC with very limited access (only Telstra 4G and very slow).
I'm now considering Satellite NBN, but when I look the address up it says nothing is available there, not even satellite, is that suppose to happen?
Check the address with the alternative NBN tracker at www.finder.com.au/nbn-tracker/map
This site shows NBN construction proposed in the 3 year plan, looks like there is some for Lara which is probably the reason why Satellite isn't offered.
Lara, VIC
The 3 year rollout plan has the following (http://www.nbnco.com.au/cont
VIC 3LAR Lara
Avalon, Corio, Lara, Lovely Banks, Norlane, North Shore
17700
FTTN Q3-2016
VIC 3LAR Lara
Batesford, Bell Post Hill, Gnarwarre, Inverleigh, Lara, Lethbridge, Little River, Little River
South, Lovely Banks, Meredith, Mt Cottrell, Teesdale, Werribee North, Werribee South
4050
Fixed Wireless* Q1-2017
So it depends where you are in Lara!
Optus home wireless now offer 200GB for $80 a month.
How will NBN co satellite compete with the likes of that?
How will NBN co satellite compete with the likes of that
Hopefully those who have the Optus coverage will take it up and stay off satellite. Just because satellite is available doesn't mean it is compulsory. nbn only needs to be available to all Australians. Only in fixed line areas will you need to take nbn up if you can't get mobile coverage for phone.
Optus home wireless now offer 200GB for $80 a month.
You need to add though, it is not available to everyone. As an example, I do have an Optus mobile, and my speed on 4g is just there at 2.6 mbps, and cannot be improved.
When I enter my address, I get this result, and that is because it is not offered off of every tower.
Oops... Home Wireless broadband is not available at your address.
edit.
My Optus tower transmits 3G on 900Mhz Band 8 and 4G on 700Mhz band 28...these not compatible with Optus Wireless Broadband apparently.
How will NBN co satellite compete with the likes of that?
Maybe in areas where Optus isn't available?
Maybe in areas where Optus isn't available?
Of course, but over time that will be less and less. Meanwhile satellite capacity is fixed for the life of the satellite.
Would you imagine 30GB a month will be adequate in 2026?
50 peak 100 off peak should be the lowest tier for any ISP now days ??
After exhausting all options for cost effective data (rural with only one Telstra 3G tower) I am about to go with the satellite. . Seems Paul takes the time to handle the abuse/complaints/compliments/queries on this forum and not seen anything from the others then seems nothing wrong with going with Skymesh. I am technically literate (some may disagree though :)) but well able to roll up sleeves, look under the bonnet and get hands dirty.
Any comments. I know I will get flamed for being lazy and should ready back through a gazillion posts and form my own opinion but this is sort of stuff new and still emerging. (ie � the cowboys offering high data now getting ears clipped)
Requirements simple. Lots of cheap data. Speed less a consideration. Will always have a POTS landline for emergencies and unlimited mobile plans so VoIP not a biggie
Edit � no FW for 3 years out for this location
The major issue with SkyMuster is the NBN "Fair Use Policy", that effectively limits usable data to around 35GB per rolling 28 day period. (It is actually quite complex, and you can get more data but very expensive) In addition, quite a lot of off peak data is available, but the NBN specified off peak time of 0100-0700 means that for most people it is not very usable.
Apart from this, there are other, by comparison, minor issues. These include what seem to be a disproportionate level of "teething troubles" the relatively high power consumption of the NTD, and the lack of transparency of NBN.
In my experience, while significantly less reliable than the ISS, it has mostly been available, albeit with unpredictable times up to about an hour to start working, and speeds have always been pretty close to the published maxima. But you inevitably have the satellite lag of about 600ms. (Never seen as high as 700 or below about 580)
Seems Paul takes the time
He does. :)
Lots of cheap data.
Nope. :)
rural with only one Telstra 3G tower
Just like me. I keep the 3G as a reliable back-up and for anything that needs low latency.
But Sky Muster is rather good at VoIP and Skype and the like. I keep the land line as a back-up.
Like JDNSW41, I find Sky Muster
significantly less reliable than the ISS
... time will tell; but personally I doubt that it can ever match ISS reliability.
Requirements simple. Lots of cheap data.
Nope. :)
Yeh plans really mingy.
But having shocking trouble with Telstra billing faults on Wireless Broadband and while I have scored a good deal with them it is painfully slow in evenings.
Some success today re billing as after many months they have finally conceded there 'may' be an issue. Every so often it will clock up a 1GB excess every minute time after time. Has anyone ever downloaded a GB a minute on 3G. Doh.
This morning got $1200 bill for this problem yet again (after they said they would 'fix' it)
Trouble is hard to get through to someone in there who has a clue. Overseas call centre have no idea that a GB/min not possible on 3G and keep reverting to their standard script (turn off auto updates etc etc). Most annoying. Hours and hours on phone.
Annoying that NBN don't put resources into installing FW rather than chasing suburbs where people already have excellent ADSL services. But that's common sense but doesn't translate to political sense.
Annoying that NBN don't put resources into installing FW rather than chasing suburbs where people already have excellent ADSL services. But that's common sense but doesn't translate to political sense.
It is actually economic � those suburbs, which can be connected fairly rapidly, provide a lot more paying customers faster per dollar spent than does expenditure on rural areas � and the NBN was, from its inception, supposed to at least break even. This is the only way it can do that, by getting as many paying customers as possible as soon as possible. (And I don't like it any more than you do, but I do understand it)
Where the politics comes in is that regardless of who is in government, the NBN needing more money will cause major problems.
Another day, another phone call from, well they said NBN but I expect it was Hills, asking me if it would be OK to change from a morning to afternoon appointment.
I did then explain that is what they did last time and the other installations were 200km away. However I was told the installer only has two installations for the day and the other one is local to this area.
Lets wait and see.
But having shocking trouble with Telstra billing faults
I will PM you with a local (OZ) Telstra number that "might" be able to help. I DO sympathise and can relate to your problems, totally...
It was billing issues that has forced me to move all our services except the landline from Telstra, and I'm close to giving it (and them) the flick totally.... as they can't (or won't) fix it so it works better than tin cans and string (literally) for more than a week at a time... and well I'm over the jump thru hoops to report a line fault... /end rant / sorry.
we are getting calls from Skybridge(installer) for the Satellite system. We are on ADLS(maybe ADSL2).
but they have our address some 300km away for the store and 150km away for the house in the opposite direction! house is about 1km from store!
I am very wary of going to Satellite. We use to be on the old satellite system.
I need to have a very reliable internet service other wise its shut shop, not having that. There would be a riot in the community as we are a very remote indigenous community, the shop is the centre of the universe!
what is peoples experience with the Satellite NBN, what is it like in storms/rain. our TV is even effected by wind.
Cheers
what is it like in storms/rain
Mine is terrible. Currently offline due to moderate rain, posting this on 3G.
We have had moderate to heavy rain since late afternoon, and mine is not, and has never been affected by the rain, although a couple of short outages seem to have correlated with severe storms at the Kalgoorlie ground station.
We have had moderate to heavy rain since late afternoon, and mine is not, and has never been affected by the rain
I'm wondering if there's an issue with my dish alignment, or something else. Edit: That said, others have reported dropouts due to rain. Back online now rain has eased.
I need to have a very reliable internet service other wise its shut shop, not having that. There would be a riot in the community as we are a very remote indigenous community, the shop is the centre of the universe!
It's worth noting that if reliability is MUCH more important than data amount (or cost), at least two other tried and proven commercial satellite offerings are available, but, when compared with Skymuster the data does not come cheap, ( and that's a separate subject [and tome] in itself )
Given your situation, you may be well advised to check them out, and definately, "look b4 you leap".
Feel free to PM me if you want more info, I'd be happy to pass details along...
mcguyver.
Well the installer is at the neighbours now and nearly done. Must be a big job as he has been there five hours.
It is nearly done. Quite an interesting thing to see. Especially the photo's of the ladder and the harness point. And the witch's hats.
Now it is done some things.
The SNR I ended up with was 19.6. He said anything over 10 was considered excellent. He was really happy with the result.
Overall the installation went very very straight forward. There were no issues or stoppages.
The installer asked who I was with (skymesh) and he said in his opinion they were probably the best ISP to choose from.
I tried getting to the modem but it appears locked off. I saw the IP he used to access it and it no longer works.
He was by himself and took about two and a half hours to do the install. The previous install he did took about five hours. But that included pulling down an old dish and he had trouble finding a spot due to trees. No such problems with mine.
He did take a lot of time complying with the regulations. Signs, and taking photo's. The job would save time if the dishes were a bit more assembled prior to coming on site. I had a draw wire already in place for him and that made a neater job and would have saved an hour or more as well. He went through the ceiling area.
The light on the NTU is a lot more dim then I expected.
Browsing speed is slightly different to my 6mbps 3G. With my 3G when I click a page it partly comes up straight away, then loads away the more multimedia parts of it.
With skymuster, you click a page and it waits, then loads very quickly. I would say at the end of the day it loads just as quick. I do not know if I have web page optimisation on or off, although at such fast speeds I hardly see any need to have it on. The content loads faster then you can use it as it is.
The installer also mentioned something about a some other device if you had solar power installed only.
Hi
My Sky Muster DL speed has really slowed down since Sunday ~ 1Mbps rather than the 10 Mbps it has been doing for the last month. Is there any way to read the SNR from the NTD? Also is there a lower limit to the DL speed that NBN and RISP consider acceptable and I should not complain ?
I should add that before last Sunday the performance was very good.
Regards
Wayoutbush
Hi Devil CV8,
That order is with nbn co and they have acknowledged it. You should expect to receive a call in the next two weeks to book an appointment. Due to the remote nature of that location, it's hard to estimate when they will have an installer who can do the work, but you should know within two weeks. Good luck!
Thanks, Paul
Hi Paul,
today we received an install date for end of the month. Now to see if I can wrangle a cross country trip to be there for it or I have to leave it to the local staff only.
Thanks again.
Michael
It there a place on product review where we can write reviews on NBN co's performance?
Never mind
Skymesh not working for people today? Flashing between orange and blue.
Sky Muster is OK for me on SkyMesh.
On SkyMesh as well on Brisbane beam I think.
SkyMuster on Skymesh working for me.
Nvm everything back to normal. Called up Skymesh and their phone line had advised there were known issues so that must have been it.
Are satellite installers given contact phone numbers for the people who have an appointment but where they're a no show on the date?
Are satellite installers given contact phone numbers for the people who have an appointment but where they're a no show on the date?
Who is a no show? The installer or customer? The installers would be given phone numbers for all customers they have appointments with. They should contact the customer prior to the visit to confirm.
Twas a bit ambiguous question, wasn't it? Silly me.
I imagine I'll be contacted for another appointment for a satellite installation in the fullness of time, as they say. Am glad to hear the installers do have my phone number.
There has been a lot of rain lately...
There has been a lot of rain lately...
Tell me about it. Oh I have been talking about it for ages myself. We have a tentative appointment for the start of October. The installation location is under water again at the moment so it is pretty doubtful.
You are only allowed a certain number of cancellations aren't you? I received a phone call from a woman who said she was doing a survey for NBN. She started the survey with "You recently cancelled an appointment".
Say what? I have not cancelled an appointment yet, but I wonder how many are reported as that anyway? Just wondering. :)
Is there any way to read the SNR from the NTD?
There is a way to see the results in the NTD with its inbuilt web server; See my post here: whrl.pl/ReHkDK
What I have done for posterity is to load all the buttons down the left of the status page, then store them as complete web pages.
Mind you I don't reckon it is CSQ (or other) as NBN Co are experiencing difficulties, so I assume here that the NTD shows a steady blue status for you?
The SkyMuster service in our office hasn't worked since Thursday at 10:56PM; That is, no WAN IP is being provisioned.
Any way I am going out; We have Cattle needing attention !
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