hey tell me, won't be attainable on my tp link WDR 4300
Pretty sure it will do 100/40 as it has a gigabit WAN port.
me, won't be attainable on my tp link WDR 4300, but will instantly available when i plug it in.
I am unsure whether this sits well with me, having to rely on what is said to be a crap device. I know tp link is a cheaper device but they have always served me well.
it's jsut bs, the 4300 will be fine.
sadly, if they won't process the speed modification until you have their router, you can't do a thing but wait.
What is their motive? Is got me stumped.
Internode installation set for Feb 2 at 7SHL-01. Fingers crossed. My horrid adsl connection can finally retire.
How has everyone been finding NBN's appointment reliability � I have my connection scheduled for 02/02 in 7NWT-04 � is it likely they will go ahead that day?
A friend had his done over in Kingston last year and they missed 3 appointments before it was finally installed
I think I have discovered a hole in the nbn portal that will spit random dates. I rang the day 7shl-01 went live, had appointment dates of 11th and 12th as earliest dates. Yet as above node ( whom I'm going with ) have found you the 2nd of Feb appointment, unless you rang way before I did on the day it went live you won nbn lotto with you install date. Or alternatively people ring and cancel appointments that free up a spot here and there.
What is their motive? Is got me stumped.
as I've said a few times now, most likely stems for a stupidly inflexible order system on their end where they can't modify an in-progress order (ie, yours isn't marked complete until you've received their hardware).
shitty systems are shitty :-)
shitty systems are shitty :-)
I guess so, and I have to sit and wait for the order to arrive :)
Cheers :)
So I got the NBN Box installed yesterday WOO! But i still can't change my Internode plan over to NBN, theyve told me it'll take up to 48 hrs for NBNco to complete the switch :/
48 hrs for NBNco to complete the switch :/
There seems to be lots of oddities, nbn guys activated my line on the spot, optus saw this a few minutes after when I phoned them, they told me to power cycle the nbn box and the laptop i had plugged in and I was connected at 25/5. Hope is quick for you.
Yet as above node ( whom I'm going with ) have found you the 2nd of Feb appointment, unless you rang way before I did on the day it went live you won nbn lotto with you install date. Or alternatively people ring and cancel appointments that free up a spot here and there.
I actually only applied online about a week ago. So i think you may be right with regards to people cancelling. I think I just got lucky.
PCD got installed yesterday.
Still waiting for my address to show as anything other than SC0. :(
Has been 8 days. Hopefully won't be much longer
Still waiting for my address to show as anything other than SC0. :(
Has been 8 days. Hopefully won't be much longer
Will be 21 days tomorrow since my PCD and NTD were installed and still no luck at my place.
Although apparently I need some work done in the pit and 3 appointments have gone by with no one showing up.. so you might be in more luck.
Nice work on getting the appointment date svensk, hope the install goes well.
Nice work on getting the appointment date svensk, hope the install goes well.
Thanks mate, appreciate it. Hopefully we both have lightning fast nbn in the next few weeks. It's been too long.
Will be 21 days tomorrow since my PCD and NTD were installed and still no luck at my place.
Getting close to that for me. Lights are on etc, but I haven't heard anything from Internode and they don't respond to emails.
Might be time to look elsewhere. I ordered this back in November.
On the note of PCD installs
I have an appt on Tuesday for install, I have no PCD � how coordinated are NBNco these days with getting PCD & NTD installed at the same time?
I did a brief stint for Telstra business a while back and NBN were woeful in getting installs coordinated, but I am hearing reports they are much better these days
I have an appt on Tuesday for install, I have no PCD � how coordinated are NBNco these days with getting PCD & NTD installed at the same time?
They did mine two days before. The house is a long way back from the road and they had to retrench the whole line. They got it done though.
The house is a long way back from the road and they had to retrench the whole line. They got it done though.
Hopefully they shouldn't have too much of an issue at my place, it's only a year old and there is conduit in place ready for them
Getting close to that for me. Lights are on etc, but I haven't heard anything from Internode and they don't respond to emails.
Might be time to look elsewhere. I ordered this back in November.
Yea, I have a red light for the fibre connection indicating it's not yet connected to the network.. just have to wait for someone to actually show up to do the required work I guess. At least my order with 'node changed from Pre-Order to Ordered recently, so I guess that's a good thing?
I found Internodes phone support to be really good, even if they didn't have information for me, if you haven't tried and have time for the queue.
Awesome, once again a total failure to communicate with people. Why have appointment times if they just turn up whenever, I know a guy at work who had an arvo appointment and they turned up mid morning also, at least he got a phone call to see if it was ok for them to turn up earlier. No idea as to why they wanted to turn up earlier they didn't tell him, just said they were free and could do it earlier if he wanted.
No idea as to why they wanted to turn up earlier they didn't tell him, just said they were free and could do it earlier if he wanted.
I did ask an installer about this some time ago actually as he had turned up early for a mates install (he did ring to check which was good). Basically the previous appointment had fallen through because no-one was home. In his case I actually believe him because he managed to find my mates place unlike the previous installer (two town houses on one block with the second premises right behind the first) and he was careful and conscientious about the job and post job cleanup.
I've phoned Internode and they've advised me that no information regarding the appointment has been received (I.E: It hasn't been marked as completed/cancelled etc), so I cannot schedule a new appointment yet.
There was also a hand written note left in my letterbox along with the (wrong) time that they arrived and to of course, contact my provider to make another appointment.
To say that I'm furious is an understatement.
If the houses are recognised as individual properties by council � i.e., it's all legal and kosher then NBNCo should already recognise them as individual address IDs.
If for whatever reason they don't, your RSP should be able to raise a case with NBNCo to have your address added to the database.
Ah awesome, thanks for that. Shouldn't have a problem then.
Well that was disappointing. Contractor turned up this morning in 7SHL-01 nice and early for PCD install. Said hello and five minutes later was gone. Must have had a blocked conduit I guess which is annoying for a 2 year old house. Meanwhile my Maddison box is open and flapping in the breeze...
Well I have no issues with my install. Originally scheduled for 1-5 Tuesday, had a few texts from NBN reminding me in the week beforehand, then on Monday the installer called and asked if ok to come between 10-11 a no probs with me. He arrived at 10.40 and was gone by 11.30. Nice fella who has been a sparky for 20 years and was saying he was fed up with not getting much work, prob coz he charged more and did a good job. He told me a few horror stories of those dodgy guys who did the 4 day cable course and made big messes and basically sh1t work, yet they get all the work coz they charge less. That's the basic problem with most government run stuff is that it comes down to who is the cheapest, and usually the crappest.
The details have come through and I've been able to reschedule for the 15th of February, I'll be spending the day at home.
I was hoping for something sooner, but just over a week pales in comparison to the months that others have waited in the past.
Good luck with it, hope all goes well... I am actuallly dreading my install next week, I have no pcd as yet and they say it will be done on the same day as the ntd. I can see stuff going wrong, sad to hear that a 2yr old house has blocked conduit, that bit scares me as well, ours is 3+ and I just don't get why they can't show up a week before to do the pcd to allow for problems.
The guys came back and (with a bit of arguing and gesticulating) I now have a PCD. Very Happy. Not blocked conduit per se, just a coupe of small rocks that were cleared. Now waiting till 26/2 for internal hardware. Oh well, closer day by day.
Have managed to get the $$ together to get connected with all the extra fees delivery/port fees and new alarm monitoring agreement using GPRS
Going with activ8me and give them a go been happy with the service so far and offers the best options 100/40 plan to fit into my existing internet/phone pricing budget.
I will keep people updated how all the install goes have the pcd installed already at my location
Yep! I would be asking for my money back as well.
http://www.examiner.com.au/s
Daily reminder: http://www.examiner.com.au/st
CONFUSION surrounding the Federal Liberals' Tasmanian NBN plans ended yesterday when communications spokesman Malcolm Turnbull pulled rank over the newly launched Economic Growth Plan for Tasmania.
Mr Turnbull confirmed a previous pledge honouring all existing contracts signed by NBN Co to roll out Fibre-to-the-Premises (FttP) in Tasmania as ``the alternative would be to breach them and that is a course we would not countenance''.
previous pledge honouring all existing contracts signed by NBN Co to roll out Fibre-to-the-Premises (FttP) in Tasmania as ``the alternative would be to breach them and that is a course we would not countenance''.
and....that is the bit that perfectly sums up Turnbull's abuse of the English language and use of weasel words...
He is 100% correct: The LNP did honour the contracts... but only after they were renegotiated to include FTTN.
Ziggy got caught out on that small fact when questioned on ABC Hobart radio some months later.
Some advice please... I'm in 7NWT-03 and we're due to go ready for service Feb 12 (tomorrow).
Currently I have NBN on the telephone pole outside... but not connected to my house. It's a slightly atypical connection as I have an under driveway conduit ready to go... but it's got the current Telstra cable in it and I was told I need Telstra AND NBNCo to co-ordinate the adding of the NBN cable.
So assuming that we do go RFS... do I have to wait until I'm PCDd or should I just ring Telstra and try and hassle them into doing something?
Got my install completed yesterday on the second appointment to be left with 10 meters of fibre hanging out of the wall and the other gear on the other end of the garage. The story my wife was told (I took time off the day before to be there when the install was done, but that appointment was missed!) was that they are not allowed to use roof spaces so we would need to sort the part between the entry point (cable was punched straight through the wall from the external connection point) and the rest of the hardware.
I have connected the dots myself, but now have a fibre lead draped across the floor, hardly safe nor a complete install.
My understanding is that up to and the connection into the hardware was the responsibility of the contractors. What if I went and put a nasty bend in the fibre, how cranky would they get then!!
Has anyone else had a similar experience? And tips to who to go to get something done about it!
they are not allowed to use roof spaces
My Aunt's NBN connection goes directly from the external entry point, through the roof space and into the room she didn't want it in. They made an excuse why they couldn't run it down the wall and into the study like she wanted and were adamant it'd have to go through the roof space.
they are not allowed to use roof spaces
The wall my PCD is on backs onto my bedroom, then there is an ensuite, bathroom, laundry and kids room... I am certainly not having an NTD in my bedroom, nor a kids bedroom, and they won't install in the wet areas, so they aren't going to have a choice at my place, short of running conduit right around the house, which I wouldn't let them do..
I'm in 7NWT-03 and we're due to go ready for service Feb 12 (tomorrow).
do I have to wait until I'm PCDd or should I just ring Telstra and try and hassle them into doing something?
I'm in the same area, and rang our provider (Telstra) about a fortnight ago. They said to their knowledge, the 12th was indeed the RFS date. Hopefully that hasn't changed...
Most of the houses in our street don't yet have PCD's, but she advised that once the RFS date hits you can place an order through your RSP and they will book an appointment for NBNco to visit. (They can't book appointments before this date). You need to let them know you don't have the PCD, so they also tell NBNco to install that. I am unaware whether that will require two separate appointments.
but it's got the current Telstra cable in it and I was told I need Telstra AND NBNCo to co-ordinate the adding of the NBN cable.
Would you mind telling me how you got this info please? Could be worth noting when i ring tomorrow. We have a similar situation I believe, and we are hoping they just run the cable there. If not, they have a heck of a lot of concrete driveway to get through.
You need to let them know you don't have the PCD, so they also tell NBNco to install that. I am unaware whether that will require two separate appointments.
Seems to depend a bit. One of the first installs I attended in Deloraine was a two visit install. But this is a three tenant council owned building. PCDs where installed well before RFS and then once RFS we booked an NTD install and connection.
For a mates place post RFS it was PCD and NTD done with one visit.
I have heard of other post RFS places still being two visits.
and I was told I need Telstra AND NBNCo to co-ordinate the adding of the NBN cable.
RSP is supposed to do all this for you.
Currently I have NBN on the telephone pole outside.
Would suggest you will be getting an overhead install despite the cable conduit.
Just found this thread. Glad to see I'm not alone. I need to vent...
I live in Trevallyn, we went live in August, and I placed my order late August (Fibre was in the street more than 12 months earlier). No lead in at my place (which confused me). Appointment for about 3 weeks later was met, on time, but it was the inside team, who were not able to do attempt the lead-in or arrange JIT install of the lead-in. Many pushed out dates for resolution, then in December, someone randomly turns up to do the lead-in, and fails, wants to come back and digup my driveway with a trencher the next day. I say we need to discuss options, and they never return or call me, despite carefully writing my details on a scrap of paper found on the floor of their vehicle. Then, early Jan, another team come, and are able to get the fibre in via the Telstra conduit (no termination though). These guys were much better � some initiative, and communication skills. Despite the fact I was not home at all, we were able to easily resolve the situation.
Now, I continue to be in a held state, with my case manager only able to extract a "External Network Shortfall" reason from NBNCo. There is rumour of some resolution by 12 Feb, but we don't know what that means.
When an appointment is available (assuming we can move forward this week), it's unlikely to be before late March. That will be 7 months since order, for about 3 hours work from a team of 2 guys.
I think the solution is more transparency and communication:
- Houses passed / areas activated is no metric of roll-out performance. Out government is turd polishing. The metrics of performance are meaningless and easily manipulated by all involved.
- NBNCo and their representatives should report on the number of held installations. This is a key measure of poor performance.
- Subbies and contractors should be accountable for their performance, and be empowered to do the right thing (and also be punished for rorting the public if they do that). Greed is costing the country a fortune. There is enough money in the build without ripping off your mates (you know, the government � we give them that money, it not just printed up as required).
- Don't start new areas until you've fulfilled orders in partly finished areas. You don't have capacity to do both
- Ask the customers if they want NBN when randomly choosing residences to run leadin-in at rollout time. You might be able to prioritise based on actual customer demand rather than maximising reporting figures.
Hopefully if the situation is transparent and everyone is accountable and in control, then we will able to do this faster, and more efficiently. Nobody should be ripped off (the people of Australia or contractors), nor fingers should be pointed. The job just gets done, gets done right the first time and gets done in the most efficient way (time and money).
It's a first world problem I know, but the massive waste and political grand-standing really annoys the crap out of me.
Cheers
Been connected for the last few days with Activ8me and been happy with speeds pushing full speed in no peak and good 40-50 in peak periods on a 100/40 plan
~50% reduction in peak periods is terrible.
Same here, woo!
So, which RSP to choose...
Edit: Same here as in got the email, didn't see the last post before replying.
Just had our 2 bedroom unit in 7SHL-01completed yesterday. Here was the procedure:
22/01/16 � Order booked with Internode online. Summary email received.
26/01/16 � SMS from Internode. Installation booked for 16/02/16 from 8:00am � 12:00pm.
04/02/16 � Team arrived to install lead-in cable. Took some measurements and said they would return the following day to complete it.
05/02/16 � No show on the team from the day before.
09/02/16 � SMS from NBN to confirm installation on 16/02/16. Replied with 'Yes' as instructed.
09/02/16 � Team arrived and installed lead-in from street via existing conduit. No PCD was installed at this time.
16/02/16 � Etechs technician arrived just after 11:00am. Installed PCD and NTD. Connected and commissioned by 12:30pm.
All in all it was a relatively simple procedure.
Because we wanted the NTD in a specific location, we did install a draw string along with a GPO and three cat-6 cables back to the hub. This helped in the speed of the installation.
Still 3 months to RFS for 7NWT-07; starting to get excited. I know I know still a while to go but after being on the initial rollout plan and then being removed and now back on again; it's been a long wait so 3 months is nothing.
Currently at SC0.
When is the optimum time to contact my ISP to get NBN going? On the date it goes RFS or when the SC0 goes to SC3?
And that's another missed appointment... now pushed back to the 29th, where I think it's highly unlikely I can take that time off work to waste another 4 hours.
My boss already wasn't impressed about today, let alone doing it again
Thanks for the notification about 7NWT-03 going live, booked an appointment and order placed. Got upgraded to the new plan so 500GB bonus data for the same cost. Nice.
Currently at SC0.
When is the optimum time to contact my ISP to get NBN going? On the date it goes RFS or when the SC0 goes to SC3?
You want to ring up as soon as it goes RFS (like i just did today). We were SC0 yesterday, SC1 today.
SC1 means that the area is ready, but you do not have the PCD or NTD installed. So you dont need to wait until you have the outside box at all. That could take a while.
EDIT: to further explain, if you do not have the outside box when you order, they install it during the appointment.
they install it during the appointment
In my experience, a different 'they' to the 'they' that do the inside work. The inside 'they' usually can't/won't do their work (NTD install) until the outside 'they' have done theirs (PCD install).
7NWT-03 � Checkers on NBNco.com.au and Internode still say not available yet. I'm trying to be patient here! lol.
7NWT-03 � Checkers on NBNco.com.au and Internode still say not available yet. I'm trying to be patient here! lol.
Check again now, showing active for me on Internode.
Also put in an order this morning before Internode had updated their site and it all went through ok.
Booked in for the 23/2
Bring on the fibre, been struggling on my 3Mbps and dropping ADSL for too long now.
Check again now, showing active for me on Internode.
Champion!!! The difference a couple of hours can make, haha. Order processed. Waiting for ETA.
Put an order in with Internode today, hope it's smooth sailing from here. Which I doubt as apparently the existing conduit isn't serviceable and we'll need trenching. Or the next person might find no issues with it, who knows.
As for everyone ordering new services in the area do keep posting your install dates, can't wait for mine that's for sure.
Edit: Or is it better just ringing them, are they able to give you a date or is it just boilerplate and waste of time before they get back to you first?
I got a call this afternoon from the company doing my install tomorrow. Just calling to check the address and contact number were right. All set for tomorrow afternoon. Hopefully all goes well. I was told I will get a call 30 minutes before they come.
Very excited now. Fingers crossed
Im in 7lau10 which is supposedly live. Activ8me looks to have an ok plan for me in its 50/20 unlimited for around $90.
Without a decent filter for comparing providers like we could with ol broadband, its hard to know if I'm missing alternatives � how are these guys? And are there any others with similar priced plans I should consider for here in Tassie?
Well, I ended up being connected today after I got to work and sent a rather terse email to some managers at NBN.
So despite the rocky start, i'm all running and my connection is going well � getting 94 down and 33 up, so happy with that
And are there any others with similar priced plans I should consider for here in Tassie?
I'm in a similar situation, new to both NBN and Tas. What the real unknown for me is the congestion over Basslink and Telstra prices are a big no thanks. I considered AusBBS ("unlimited") but went with Internode in the end. We'll see how it goes.
Hey guys.
My street is currently in the process of getting this NBN and the rollout type is called Multi-Technology Mix. What exactly is this?
What exactly is this?
Could be any of the connection technologies from fibre to your house to wireless/satellite. Google "NBN mtm" for more.
Mine is FTTP so I don't know much more about mtm.
My street is currently in the process of getting this NBN and the rollout type is called Multi-Technology Mix
Enter your address here: http://www.mynbn.info/map
It should show you specifically which technology you'll have for your connection � see "Rollout type" over on the left. (If viewing on a small screen, click the ">>" at top left.)
Does anyone know when Youngtown Launceston 7249 area gets turned on for NBN. I got the box installed on the outside of the house yesterday and am wondering when I can arrange to get the rest installed.
Well 2 days later I'm currently disconnected in 7NWT-03. Red light for 'Optical' on the NTD. Waiting for a callback from Internode. Can't see anything loose.
Well 2 days later I'm currently disconnected in 7NWT-03. Red light for 'Optical' on the NTD. Waiting for a callback from Internode. Can't see anything loose.
Mice love having a munch on the cable. I'm not joking, I was talking to an NBN installer and he said he's seen quite a few cables chewed up around Hobart. There's two cables they can use, the thin one and a larger, 'rat proof' one.
Could be! I'll have a closer look on the weekend. I did trace everything back out and from a distance it all looked okay visually.
Hawk 05 � In Otago too � Just got the NBN letter � "your installation date will be between 21 March 2016 and 10 August 2016.
Just got the NBN letter � "your installation date will be between 21 March 2016 and 10 August 2016.
Wow that is a broad date range!! Well letter confirms it IS going to happen finally. Thanks for the heads up.
Wow that is a broad date range!!
Yes: I had one of those back in April of last year. It means nothing: I'm STILL waiting for the PCD to be installed.
Final update...
Received an email yesterday afternoon confirming contract update. Rang Telstra to get speed boost added to be told it's still provisioning but supervisor escalated it and said he would apply the boost in approx 24-72 hours after it was fixed. First thing this morning checked my account and it says "super fast nbn". Speed test comes back at around 96/35
The kids will be happy. No more getting yelled at for being on youtube while mum watches Presto. Haha
Contact NBN directly and ask to lodge a complaint (as opposed to asking for information).
I was picking up the phone to do just that yesterday, when I received a call from Linktech to book an appointment for a site survey. That survey happened this morning, and the tech that came out was very helpful and is submitting a proposed layout to NBNCo for approval. Given the proposal uses less than half the fibre or conduit that an aerial deployment would require, no cherry picker, and minimally more trenching, he didn't see why it would be a problem and suggested it shouldn't take more than a couple of weeks now to be fixed. Fingers crossed.
He also told me they had another job booked in for Monday for someone who has been waiting almost a year!
Received the same letter, 21 March to the 10 August.
NBN map says the area I'm in has an RFS of 29 April, which hopefully means our install is closer to the 21 March than 10 Aug.
Hawk 05 � In Otago too � Just got the NBN letter � "your installation date will be between 21 March 2016 and 10 August 2016.
Got the letter too. It's getting closer.....
Still waiting for my 7/3 install date. Fingers/toes crossed. Call me a pessimist but I have a gut feeling it's not going to be operational that day.
Hmm... Me too. Install date of 8/3 with node in Montrose. Every house in the street up to me has a PCD on the wall but I don't. Will hey do y=the whole thing in the appointment. push the fibre through the existing conduit, fit the PCD and the NTD and connect me all in 4 hours. Something is sure to go wrong.
Will hey do y=the whole thing in the appointment. push the fibre through the existing conduit, fit the PCD and the NTD and connect me all in 4 hours.
Pretty much same deal here in Rosetta, no PCD, no fibre, previous mob couldn't find the conduit... Not holding my breath but hoping for the best as no Internet access for me currently outside mobile data.
Well 2 days later I'm currently disconnected in 7NWT-03. Red light for 'Optical' on the NTD. Waiting for a callback from Internode. Can't see anything loose.
Back online. Technician arrived at 8:40am this morning and tested our end. No faults found. He went to the bottom of the street and found that our fibre splitter had been disconnected at the FDU. Probably by another installer or someone doing testing. Pretty frustrating, but the problem is fixed now.
Hmm... Me too. Install date of 8/3 with node in Montrose. Every house in the street up to me has a PCD on the wall but I don't. Will hey do y=the whole thing in the appointment. push the fibre through the existing conduit, fit the PCD and the NTD and connect me all in 4 hours. Something is sure to go wrong.
found that our fibre splitter had been disconnected at the FDU.
Watch out, there was a guy in another thread that had it happen twice, potentially because nbn records aren't correct. Says he is plugged into one port and is actually on a different one.
My suspicion as well, the onsite tech said it had to be a conscious physical mistake. Will wait and see.
Ok. Update on my proposed install with Node. Rang them yesterday because I confirmed the 8th of March appointment and I still didn't have fire into the house or a PCD install. They were sympathetic but couldn't tell me if all the necessary things would be done in time. Essentially told me that if a PCD didn't miraculously appear on an external wall by Monday evening don't bother staying at home on Tuesday because I wouldn't be getting everything done in the one day. I complained and the consultant replied that communication was very poor with the NBN. Well it must be because while I was on the phone from work contractors were at my house arranging to come today to push the cable through.
They turned up as planned , umed and ahhed about what to do and then told me they were confident they could use the telstra conduit. Two hours later I got a call from my wife that they were finished. Great said, did they put the PCD where we discussed? No, just left the fibre coiled up under the house and a gaping hole in the brick wall out to the subsoil so that they could get to the conduit because it wasn't continued through the brick in the first place.
Questions... Who comes and connects up the PCD? Is it likely to happen before Tuesday? Who fixes the hole in the wall? The guys who pushed the cable just left without saying anything.
This is just a mess!
They can and do pcd and ntd installs on the same day, normally it's the fibre push up the conduit that takes time. Yep it's a joke, I am due for Monday after having been cancelled a month ago for "civil works" the multiport was no good apparently. I still have no fibre pushed and no pcd, so the chances of me getting it done Monday are slim. It's an F'ing joke, surely they can organise this stuff to be done. They have known about the upcoming install for 4 weeks and had 4 weeks prior to that to push fibre and pcd before this coming date.
Yes. I was told when I ordered my nbn service to advise them when I wanted the copper line service discontinued.
They did advise hanging onto it for a small period of time for continuity sake. Also means they get more money, but also means you don't end up being without phone or net access if the nbn service has hiccups.
Also means they get more money,
how so? unless it's rolled over to the new month it won't make a difference as there's no refund for part months.
Yeah only if it is past your next rollover..
having said that, I have had a few that have just ticked over rollover by a few days and Internode have backdated the cancellation to the rollover date, so there's been nothing extra.
*YMMV, contents may settle in transit, objects are closer than they appear, may contain traces of nuts*
Did anyone else know that when you switched to NBN with Internode you had to manually cancel your existing ADSL plan with them?
Wasnt aware before the call, but they did mention it several times
Well what do you know, someone just rocked up to "suss out" the situation for tomorrow's install appointment. Half an hour later they were gone, still no PCD nor fibre to the house.
Don't be suprised if they call you tomorrow to cancel, also don't be suprised if they actually show up. I have a long story about my install for tomorrow but I will wait and see if it happens before I fill in the details. All I can say is semi positive outcome at the moment.
Don't ruin it for me. I need positive vibes for my install this Friday. ;)
He was here too :)
He had a good look around , and lifted the lid on the nearest pit.
Thought I had better go out and have a chat with him , but he drove off just as I went out.
Oh well , keep hoping for tomorrow morning............
Seemed like the usual contractor type, NSW plates, was feeding lead cable to pull fibre from the nearest "bigger" pit to the one next to the house. Oh well, not expecting miracles but sure is getting exciting :)
Hmmm
Yep this guy was in a mainland plated flat try.
He only had a bit of a walk around , and a quick look in a pit.
We are right in the middle of 2 pits , with them being 2 properties up and the same down.
Hope is slowly dwindling.
Hope is slowly dwindling
Same here... Had a chat with the bloke and he helped me complete "communication from NBNco and the whole process has been" ... crap. Seems like the people doing the actual work aren't too happy with it either.
Anyway, hope we get somewhere tomorrow.
Good luck, hope it all goes well for both of you...
And the waiting begins...................
All quiet here in Rosetta.... :(
Well I have an update, plan was install today. I had no fibre lead in and no pcd.. I received a call Friday afternoon to advise me that appointment for today was cancelled due to needing to have some digging work done "apparently we had no conduit or it was blocked and needed new". I advised the nice subbie rep on the phone that this was the second cancelation I had had and why had it taken until Friday to assess the property for the lead in fibre and pcd. She said they had only recently been given the order by nbnco and we're not aware of the previous cancelation. I know they were not the original subbies as I had a call from another sub group on the last appointment. So fail one for nbn changing subbies midway through a job, apparently if you reschedule it's just given to whomever is available, so no continuity at all.. Moving on, later Friday afternoon a tech from the new subbies turned up, rep had rung him and asked that he do all that he could to fix it, he busted his gut to get the fibre run in our "non existent or totally blocked, that required digging" conduit and installed the Pcd. But as they had already cancelled my appointment today and couldn't guarentee that he could get the fibre and pcd done it's another reschedule... Friday afternoon is the new time, hoping that goes ok... Kudos to the new subbies for ensuring that they did their best to avoid digging etc...
Mags1, good luck. Currently in the middle of the install window, no fibre, no pcd, no nothing. Going to be pissed off if this is a no-show and just cost me hundreds for taking the day off. Grr.
Hopefully still time for you mate, let's hope it's not in vain..
scottmoto16, anything happening on your end? No-one here still so I suppose I'll get to ring up node soon :/
Nope. No show , no message , nothing .... Pissed off is an understatement.
If they are not coming at least they should have the courtesy to ring/email/message you.
It'll be dial up for everyone when they snip the Basslink cable. How's that for improvement, just in time for our brand new NBN installs too.
It'll be dial up for everyone when they snip the Basslink cable
They've notified major users of the Basslink fibre that it'll be cut this Friday � the 11th.
It'll be dial up for everyone when they snip the Basslink cable. How's that for improvement, just in time for our brand new NBN installs too.
only if your provider has cheaped out and leased minimal capacity via the 2 telstra cables.
if they've ordered sufficient, it won't be any different.
They've notified major users of the Basslink fibre that it'll be cut this Friday � the 11th.
Are you serious?
I'm getting the NBN installed this Friday with iPrimus, so will this impact me?
I'm getting the NBN installed this Friday with iPrimus, so will this impact me?
Probably, the Optics are still running, but as soon as its cut, the Optic will go down. Your ISP (Primus) will hopefully have backups in place, but out of Tasmania, that leaves the two Telstra fibres.
https://bulkmail.utas.edu.au
Thanks Brian.
Two more questions: when should we expect the link to be reconnected? I'll be on 100/40, so what kind of speeds should we get on Telstra fibre?
Two more questions: when should we expect the link to be reconnected?
At the VERY least, a month, current estimates, end of May.
Service Interruption:
Service at risk for 49 days.
I'll be on 100/40, so what kind of speeds should we get on Telstra fibre?
Depends on your ISP's agreements with Telstra for the fibre, and number of users using their links at once.
Even the AARNet post is asking users to stay away from Youtube and Facebook for NON Academic use. Seems they will be monitoring for P2P use even more too.
If we do experience network congestion, these services will be rate limited.
Additionally, ITS will be closely monitoring anything seen to be in breach of the facilities usage agreement and copyright laws and will be actioned accordingly.
Last I heard AARNet ran tests last night (or the previous) and said the dedicated 1G backup link is performing very poorly. That leaves us with what, the shared 10G Telstra link for the entire state? When Basslink is cut, just imagine you're on 3G for your data needs (where you pay per K/M not G, you get the idea), it's going to be unusable otherwise for everyone.
Hi there, folks. Pardon my naivety; I'm new here and wanted to look for some information. I'm hoping that I'm posting in the right place.
I wanted to know where my hopes should be when it comes to having my installation complete by the internal installation date set by my ISP, which is the 22nd of March. I live in the South Launceston area, where the installation is supposedly complete and I cannot use the copper service (despite it apparently not being disconnected for another 400-something days, which is a bummer when you -really- need an Internet connection for your job). There is no external box on the premises, though NBNCo assures me it'll be done by the 22nd.
My neighbours who live above me (I live in a unit attached to a house) have told me that they've previously had issues with getting their NBN connected because the technicians "couldn't work out where the phone line is going" (whatever that means) and that "they'd have to attach an aerial to the roof". I called NBNCo about that as well and they said not to worry about it, everything should be fine.
What do you guys think about this scenario? Have I got at least a shot at having the NBN installed on my premises by the date or should I prepare for a six month wait?
Thanks again, Brian. :)
I am extremely disappointed at the timing of the service disruption (to put it mildly). After putting up with mediocre speeds for 13 years, I have been looking forward to genuinely decent internet for a long time. But now it's been pushed out by two months. I just hope that everyone involved will identify and repair the fault ASAP.
When Basslink is cut, just imagine you're on 3G for your data needs (where you pay per K/M not G, you get the idea), it's going to be unusable otherwise for everyone.
Considering I'm on 2-3Mbps, a speed of 6-12Mbps is an improvement. But I would greatly prefer the 100Mbps that I am paying for.
Sad thing is unless your up at 3am, then you might not even know if your 100/40 plan is performing as it should.. Gota love nbn dicking around and cancelling twice on me so far..
That leaves us with what, the shared 10G Telstra link for the entire state?
Telstra's fibres are nowhere near at capacity out of the state so Im not sure what you mean here ?
It'll be dial up for everyone when they snip the Basslink cable. How's that for improvement, just in time for our brand new NBN installs too.
<TIC> Sheesh,, water rationing, power rationing, people having to sleep on Royal's ED floor waiting to be seen by a doctor, Hobart grid lock,, and now they're after my internet!! Perhaps I should go climb up in some tree and refuse to come down until it's all fixed. Where did I put that Prozac?</TIC>
Seriously what if the power cable is fried (perhaps beyond repair) � what's the plan for the fibre? Just replace/reconnect the cut bit of fibre? Economic to operate/maintain the link just for the fibre?
Telstra's fibres are nowhere near at capacity out of the state so Im not sure what you mean here ?
Actually I take that back, looks like Telstra has 2x 2.5Gbps links while the Basslink is 640Gbps. I wonder what will happen when the big fat one goes.
looks like Telstra has 2x 2.5Gbps links
Bass Strait 2 is capable of more than 10 Gbps ... could be 90 Gbps or more.
See posts in this thread starting from here: whrl.pl/RexRaM
could be 90 Gbps or more
Seems like it's not easy to find definite information. Anyway, hope it doesn't get too dreadful.
Our NBN installation is scheduled today between 1pm and 5pm. It's already 3:15pm, the installer hasn't turned up and I strongly doubt he will. I understand "no shows" are a common occurrence. That's a whole afternoon wasted waiting on someone who so far hasn't showed up.
We'll have to ring the RSP later and they will most likely reschedule another appointment in a fortnight or a month's time.
Still, two hours to go.
Our NBN installation is scheduled today between 1pm and 5pm. It's already 3:15pm,
Did you get a call from the installer prior to today? When I had mine for a Monday morning 10-1pm he rang the night before at about 6pm. Then again at 9:30 saying he will be there shortly.
Either way what I'm saying is if you have a number give him a call?
actually its 80 channels of 10 Gbps
Thanks, Dall. Much appreciated.
As per the discussion on the other thread, we couldn't find anything definitive about the capacity, just mention that the initial capacity was 10 Gbps.
Hopefully we'll see some action later in the year then. :)
You should have good ADSL2 speeds anyway.
You should have good ADSL2 speeds anyway.
I did when I first got it (1.9mbps), now I'm lucky to get over 700-800 kbps day or night. Internode customer.
I'm not complaining, as I don't really need it much faster, but was annoyed that the fixed-wireless was sooooo close. I'm sure there are others in the same boat, with truly poor connections.
I did when I first got it (1.9mbps), now I'm lucky to get over 700-800 kbps day or night. Internode customer.
I'm not complaining, as I don't really need it much faster, but was annoyed that the fixed-wireless was sooooo close. I'm sure there are others in the same boat, with truly poor connections.
That is a truly poor connection. I think the "broadband" minimum is 1.5Mbit to lodge a fault on the line. If you are happy with it, no worries. Dealing with Telstra is another headache I would never like to go through again.
Still have an NTD with red optical light since the start of feb, Planned remediation expired Monday.
Nothing has been done in my area in regards to the pit or replacing my lead in as of yet, who knows what the problem is and when it will be rectified.
I've requested Node get more information from NBN. Back to Limbo Land of not knowing what is happening.
Back to Limbo Land of not knowing what is happening.
That is so frustrating, sorry to hear that. My neighbour got a new trench yesterday with a surprising turnaround time (they're going with Telstra), tried to talk to the contractors about the general state of things in the area but that was just as fruitful as talking to a brick wall. The state of my existing conduit is still an unknown, but I suppose I'll find out on the next install date if someone shows up.
It's really annoying, I hate having to ring up Node to get updates etc as it's not their fault and all sitting on NBNco's plate that they apparently have no say over.
So I came home tonight to a green optical light, A bit late to have the order provisioned by Node tonight.
The lack of clarity and general vagueness about the whole process is definitely frustrating, hopefully it's smooth sailing once I get connected.
bit late to have the order provisioned by Node tonight.
'Node is screwed now anyway, the speed is so bad I'm using my Telstra phone to stream data!
I met with Telsra techs at my house I'm building the other day to discuss my connection and I have no idea what is happening, two indian blokes show up and have such thick accents I could not understand most of what they said. Only thing I could make our was tomorrow morning and a month after the house is finished... what that relates to, no idea.
According to updated rollout map 7DER-03 and 7ETD-01 are now showing as build commenced. Waiting on 7DER-04 here.
So it's now into my appointment time and I've heard nothing from the technicians. I certainly don't have my hopes up so far. I find it convenient that I can't call NBNCo or my ISP today either. Hmm...
7NWT-07
They are officially trenching on my street. Excitement slowly builds....
does anyone at NBN Co actually work?
i rang iinet to be connected 5 weeks ago, got a connection date for 7th March.
then on 3rd or 4th a guy came looked at where cable needs to go (above ground), he was the under ground cable guy. so packed up and left. i came home called iinet to find out if i was still getting my connection on 7th (NBN Co contacted and confirmed it will still go ahead). received email on 6th saying it has been placed on hold. GRRRR
then the fun starts, got another email 30 minutes later new date is 20th April. (how can it take over 6 weeks to sort connection?). so i ring iinet again to be told NBN CO need permission to access the pole. ok so why does it take 6 weeks? no one can tell me. so on 15th i had NBN Co rock up to connect my box on checks cable in pit across the road (yep its there ready to go), calls me to confirm where to place box, agreed on location. (awesome im getting my NBN sooner). nope he packs up and leaves also. he needs permission to access the power pole as its still not been done.
so i get home ring Tas Networks to find out why they dont have permission to to get it sorted, someone will contact you from that department in next 24 hours (1 week later still nothing).
so i called Tas networks again today, there is an agreement with NBN Co to have access to all the power poles in Tassie they need to that stands for 5 years. so NBN Co are talking crap and fobbing people off when they dont want to do the job.
its been 5 weeks already how long should i have to wait?
does anyone have an express way of getting NBN Co off their backsides and actually doing what they are paid to do?
does anyone have an express way of getting NBN Co off their backsides and actually doing what they are paid to do?
I have noticed on this forum a couple of times that if you ring NBNCo and instead of making an inquiry; registering a complaint will get them to act a bit quicker.
does anyone at NBN Co actually work?
Pretty much the same experience for me.
Re-signed with Internode for NBN , was booked in for 7 March 8am � 12pm.
Was a bit concerned about how it would go , as our current phone line comes in from a pole.
Rang internode , and was assured that it would all happen on the day PCD and NTD.
Partner for-go's 4 hours pay to stay at home on the morning of the 7th.........and no show :(
No show , no contact , nothing.
Rang Internode , they were to contact NBN Co and call me back..... nope.
Rang the next day , said that there was some sort of off property tech problem and would call back within 2 business days.
In the meantime I put in 2 complaints to NBN Co who wouldn't tell me anything , and kept referring me back to my ISP.
Anyway...... another week later emailed Internode , and got an answer saying ,
"Thank you for your email, I apologise for the missed callbacks.
The latest update we have is that there is an issue with a third party pole which at this point NBN expect to be rectified by 22/04/2016. Once this is rectified, we can then reschedule your order for a final appointment.
Usually this involves getting approval from the owner of the pole to be able to utilize it to deliver the connection to your premises."
Still waiting , and hoping to hear something in the next few days.
The thing that annoys me the most is the lack of communication , from companies that deal in communication .
scottmoto16: Ahh the no-shows. How hard is it to even send a txt saying they can't do it on the day and contact your RSP if they fear being abused/yelled/sweared at and don't want to call. Nnnnngh. I lost a whole day on my initial install date, no point going to work at 2pm.
My utilities are all underground, see how it goes on the 30th. Have rung both Internode and NBNco triple checking that it's on file that there is no PCD, NTD nor fibre to the house at the moment. "That will be done for you on the scheduled date" was the response. Hmm.
I just got an email from myNBN saying that 7NWT-06 is now RFS but upon checking both myNBN and nbnco.com.au, the area is still shaded brown and the 11/3 RFS date is still the latest information. 7NWT-06 is also not listed in the TW rollout-list.pdf.
It's NBN available now,I just signed up with Belong.I'm living in 7NWT-06.
It's NBN available now,I just signed up with Belong.I'm living in 7NWT-06.
Thank you!
the area is still shaded brown and the 11/3 RFS date is still the latest information.
Might take them a week or two to update, RSPs should see that it's "ready" though. Good luck.
Hi Mate, when is your NBN co appointment date? mine is 1st April afternoon.
I am also in West Moonah, just sign up belong last week
HI mate,you are lucky,my NBN CO appointment date is 12 April
I think you are in 7NWT-07,Ready for Service*
27 May 2016
I have figured out we are 7NWT-05, RFS on the 29th April. Contractors are in our street today installing the outside boxes and overhead cables, finally some progress.
My NBN sync went down.. Blackmans bay area.. on hold now.. hope its not a basslink muckup...
Have complained twice now to NBN Co , but both times they have pointed me back to Internode , saying you have a contract with your ISP so you have to deal with them , so we can't tell you anything.
Just been pointed to the following document in another thread.
http://www1.nbnco.com.au/con
From reading it not only are complaints supposed to be treated differently to the way you have been fobbed off but they are supposed to ask if you have a complaint if it's not clear at their end.
I'd suggest reading the document and having it handy next time you ring nbn.
I'd suggest reading the document and having it handy next time you ring nbn.
Might do the same. I rang them yesterday to lodge my second complaint and they had no record at all of me ever calling them. Ever. Good job. Argh.
I have figured out we are 7NWT-05, RFS on the 29th April.
My area too, plenty of work going on at the border of Glenorhy/Lenah Valley (where Barossa turns into Kalang).
Interesting to hear about the overhead cables. They were cabling the pull-through cables last week. Must use a mix of overhead/underground. Unless it's underground to a pole, and then overhead to the house. IDK, but I am getting excited.
Interesting to hear about the overhead cables. They were cabling the pull-through cables last week. Must use a mix of overhead/underground. Unless it's underground to a pole, and then overhead to the house. IDK, but I am getting excited.
I am led to believe this area is a Multi Technology Mix.
Our existing copper line is also overhead, so i guess its easier for them to follow the same method.
We have an elevated property with a steep driveway which means means the house is well above street level, and would be a nightmare to re-route cabling underground.
Not to mention there are zero access pits in our cul-de-sac, so overhead would have been the only viable option.
I have not seen any cable being pulled through the surrounding streets either (not to say it hasn't been), although there was construction crews replacing access pits (asbestos) and adding in several new ones where there previously weren't any.
Keep posting any updates you have, its interesting hearing about all the different connection methods being used in the area.
I think I am the 1st indoor connection box installed in 7NWT-06 area today,
two visionstream techs come to my place on time and spent about 1hr to put on indoor connection box.
However, Belong today book another 4 April NBN Co appointment for me again, now waiting for Belong activate my service.
I think I am the 1st indoor connection box installed in 7NWT-06 area today,
two visionstream techs come to my place on time and spent about 1hr to put on indoor connection box.
However, Belong today book another 4 April NBN Co appointment for me again, now waiting for Belong activate my service.
I'm still waiting for NBN Co.If your Belong service activates,please tell me how is it! I'm with 100/40 plan month to month,just want to make sure how is the speed.If Belong is not good,I will go with Telstra
Today NBN co will come to my home to install outdoor connection box?It's FTTP not FTTN?thanks god
Today NBN co will come to my home to install outdoor connection box?It's FTTP not FTTN?thanks god
Let us know how it goes :)
will do
Does anyone know after NBN Co put on connection box inside, how long will takes them to send confirmation info to service provider? Belong says it would take 4-7 business days.
and sharing my time line
23 March, Got reminder from Mynbn says NBN available;
23 March, Signed up with Belong and made NBN Co appoint on 1st April;
24 March, Got Belong modem(so fast);
1st April, indoor connection box done
Does anyone know after NBN Co put on connection box inside, how long will takes them to send confirmation info to service provider? Belong says it would take 4-7 business days.
I was under the impression that once the area is RFS and all cabling and equipment is installed it only takes a couple of hours.
I am sure someone here that has an active NBN connection could answer this for you, i am curious also.
will do
Does anyone know after NBN Co put on connection box inside, how long will takes them to send confirmation info to service provider? Belong says it would take 4-7 business days.
and sharing my time line
23 March, Got reminder from Mynbn says NBN available;
23 March, Signed up with Belong and made NBN Co appoint on 1st April;
24 March, Got Belong modem(so fast);
1st April, indoor connection box done
Call Belong or online chat,Let them process quickly
contact Belong today and get these "helpful" answer
"Yes we are waiting for the telstra wholesale to complete the order so that we can activate the service for you "
"Sorry but unless the order is completed we cannot activate it as yet "
Does anyone know after NBN Co put on connection box inside, how long will takes them to send confirmation info to service provider? Belong says it would take 4-7 business days.
When I got the the box inside via Vision Stream, mine was up and running within the hour � this was through Internode.
Does anyone know after NBN Co put on connection box inside, how long will takes them to send confirmation info to service provider? Belong says it would take 4-7 business days.
Then Belong are being super slack. Whilst I have only been present for a few NBN FTTP setups all except one where active within 24 hours.
The exception was active in under 2 hours.
this was through Internode.
Same, all these connections where Internode, but where also done pre Iinet takeover. Although it was the same time frame with my NBN FW connection which was installed post the Iinet takeover but pre the TPG takeover.
Mine with node was up and running within the hour, installer left and I rang node to notify them the installer had come a day earlier than scheduled and asked how long until activation and was told it should be working now.. Low and behold it when I plugged in the modem it was working..
you make me want to sign with Internode now
you make me want to sign with Internode now
I think this is one of those times where I have correctly identified sarcasm on the net.
Indeed. Sadly all companies have their ups and downs, hear lots of shit customer service stories from many places. Only have to look at telstra's throttling of its own network on its free data day to compensate for outages and how other companies are now trying to pick up disgruntled telstra customers.
Sadly all companies have their ups and downs
Absolutely. And further to that, customer A's and customer B's experience and levels of expectation may differ entirely. The NBN (FTTP) will be good that. Find a company who'll provide a free (or even paid) month's trial of their service, or month-by-month subscription. If it's not up to your level of service or expectations move on to the next one.
after chatting with 2 CSR online with Belong, Sam finally activate my service now, cant wait to go back home now
Thanks, was a longish annoying journey, but in the end we got there. The biggest thing is communication, which is lacking on nbn's part. Once you can actually talk to the subcontractors you have a chance, I was lucky enough to get to talk directly with the sub company only by chance. They were going to pull the pin on my second install but they called me and we talked through the issue and they sent a tech out who sorted it out. Sadly though I got it on the day before Basslink went down and node shafted us with shitty speed, so took another week or so to actually get to utilise it. Loving the speed..
after chatting with 2 CSR online with Belong, Sam finally activate my service now, cant wait to go back home now
How it goes?
I got an email last night from myNBN.info, that 7SHL-06 is now serviceable. I called my ISP and managed to get a booking for the 21st of april. Not too shabby.
I am on 12/1 plan
6:20 PM 11.38m download, 1.03 upload, ping 30
but
8:09 PM, only 1.92m download, 0.79 upload, ping 101
I think ping so high due to cvc in Sydney? and congestion in peak time?
Well, now I'm confused.. (Launceston) 7SHL-05
I got an email from myNBN which says that the NBN is now available at my address and I can contact my provider.
But when I go to the NBN Co website and type in my address it says that no I do not have access to the NBN yet it is still under construction. (with an availability date of the 6th of April)
And some providers are saying I do and some are saying I don't.
I have the Lead attached to the House from the power pole across the street and the external Termination box (They were installed in December) although a number of homes in the street still are not connected as guys doing the install work said they could not attach to certain power poles because certain Poles in the street had not had not been inspected (Apparently they get inspected every 4 years, if it was outside that time they were not allowed to touch the Pole) So my place got a lead, but my next door neighbour missed out.
And since the guys were here in December, we have see no more work being down in the suburb with the NBN.
NBN havent updated it yet. It is live as of today
Well, now I'm confused.. (Launceston) 7SHL-05
I got an email from myNBN which says that the NBN is now available at my address and I can contact my provider.
Put your address into ISP's website,They will tell you available or not
congrats you can install NBN from provider who is from Telstrawholesale, other provider they do not have updated data because they are not using telstrawholesale data
your address into ISP's website,They will tell you available or not
you can install NBN from provider who is from Telstrawholesale, other provider they do not have updated data because they are not using telstrawholesale data
Not necessarily. Back in April 2014, myNBN showed our area had just gone RFS. NBN Co website didn't show it as RFS. The coverage checker on Internode's website didn't show our address as RFS either.
I phoned Internode Provisioning (not Sales). They checked in the NBN Co service portal and said "Yes, you're good to go". Our place was connected to NBN 6 days later.
This was in the days well before TPG bought Internode. Different times now.
Likewise I rang node the day 7shl-01 went live,in Jan this year, showed as rfs on mynbn.info and devoted websites (nbnco) map still showed us as no service available . Node was able to and did check the nbn portal and allocated a date there and then. We didn't have letter drops here about service for weeks after rfs date, nor did nbnco's website show us as rfs until the following week, went live on a Friday from memory. Node's, iinet and telstra none of them had us as rfs when I typed in the address to their website for a few days.
Omg I got a new conduit and a PCD yesterday. Maybe this thing is actually progressing. (Third) install date is on the 21st, way off still.
Fibre was being hauled between nodes along Tollard Drive in Rokeby today. Progress for 7CAM-02!
Nice work Dec, hope that your install gets done soon then....
Nope, it's gone back to not available on the MyNBN website, there has been no real movement in the area since before Xmas, so I think there (ready by April 6th) date might be a bit over zealous.
NBN has stalled once again in St Leonards.
I am currently building a new house and went out today to see this attached to the house http://i1176.photobucket.com/
anyone know if Buckland or Orford on the rollout map?
No, 7ORF is in the 3 year proposed, so it hasnt even started yet, but they will decide on your FTTX mix within 3 years.., then you have the rollout time on top of that, usually 18 months to 2 years.
So the Nodes look like they're all in place in Devonport and ready to go. What's next? I assume testing and certification and then we will be RFS?
EDIT: Check mynbn and looks like 7DER-01 will be the first node online on the 24th June, followed by the others in August.
According to mynbn on finder.com.au:
7DER-01 and 7DER-02 are reporting RFS as 21st October.
7DER-03 is RFS 20th Jan 2017
7DER0-04 is RFS 6th Jan 2017
7ETD-01 is RFS 13th Jan 2017
Third install date tomorrow, I reeeeally hope it won't be a no-show. Got the PCD at least so hopefully someone will actually rock up and sort it out.
Also just saw some fibre works along the Brooker Hwy (on a bus to the city) before Risdon Rd so some works going on there as well.
7NWT-07 RFS just went from 28/5/16 to 28/6/16. This is in line with what the Visionstream guy told me; my PCD won't happen until August.
They were trenching and laying conduit directly outside my property today following Telstra pit replacement last week.
7DER-01 and 7DER-02 are reporting RFS as 21st October.
7DER-03 is RFS 20th Jan 2017
7DER0-04 is RFS 6th Jan 2017
7ETD-01 is RFS 13th Jan 2017
Well that's changed since I checked last, damn!
I live in 7ETD-02, hasn't even started build yet. Oh well, the waiting game continues...
7NWT-05 pushed back to 30/06/2016 (from 29/04/2016)... bummer.
make that 26 Aug 2016 now :(
Well the unthinkable happened, the installer bloke showed up and after 2 hours... done and dusted. I didn't get a chance to test until late last night, rang Node prior to make sure it's all good on their end though.
Plugged the supplied modem (as braindead as it is) in and to my surprise it... works. Whoah. The era of 6 months without Internet is over.
One thing the install bloke mentioned is that even if you have a scheduled install date it doesn't mean it's actually scheduled with the people doing the work, it'll just be a no-show and be pushed back by 3 weeks if you ring and complain. Quite sad.
Well after 2 years of stopping, starting, chopping and changing, delays, dramas, asbestos in St Leonards in Launceston.
We have NBN!
Install guys turned up yesterday, did there thing, I reconfigured my billion router and we are on.
Now we just have to try and get a connection into the house of our next door neighbour, the 4 houses up the street from me still don't have a physical connection installed yet.
And NBN co can't seem to figure out the how or why they missed out and how they intend to rectify the problem.
The rest of the street uses fly leads run off the power poles, but because the Pole out the front of there house doesn't seem to exist according to the NBN plans (it's a power company pole, not a private pole) everyone is standing around scratching there heads unsure exactly how to rectify the problem.
Connected yesterday Speed test at almost full 25/5. Having all the computers connected and doing something a speed test via wireless at the far end of the house at around 8pm on Friday night was near 21/3. (Does that mean something doing that ? Cause I'm a noob and thought that might test congestion at my house). Have yet to try Netflix, presto, go and YouTube at same time on wireless. That WILL be fun ;-)
As a bottom end user I don't see a practical speed difference yet but I am so eagerly hopeful that the intermittent dropout problem is gone for good. Thanks to link tas or link tech never really got their name. I think that was the company that set me up. Really nice guys!
Nbnco. You suck though. Really should not have posted the flyer to say the ugly box in the street was ready in Oct 15 when it wasn't until April 16! And if that happens a sorry with an explanation would have been good.
which provider you with? how about you ping figure?
Yea i saw that, was not impressed...
make that 26 Aug 2016 now :(
2017 (pessimist in me).
On a more positive note. I setup my pops NBN connection (new router/cable run) on Saturday after the NTD was installed on Friday. Couldn't have been any smoother.
The last couple of nights have been awful in Hobart on NBN. (Optus). We are on the 100/40 plan and have had rock solid connection on the 7NWT-4 area but the last couple of nights is unusable for Netflix etc.
Last Result:
Download Speed: 4622 kbps (577.8 KB/sec transfer rate)
Upload Speed: 34835 kbps (4354.4 KB/sec transfer rate)
Latency: 25 ms
?5?/?11?/?2016? ?8?:?09?:?19? ?PM
Uploads are fine, but down is the issue. They (Optus) told me that they are doing "upgrades" between 5.30pm and 2.00am and this is the reason. This morning we were getting 95mbs down, around 70mbs at 5-ish but by 6pm, boom.... woeful.
Has anyone got any rational reasons as to why NBN would be doing this work at these times and why such a variation?
Cheers.
complete crock of sh!t you're bieng fed, it's simply that Optus have been caught short for CVC capacity.
its been rock solid till a couple of days ago, does this add up?
Possible more users have signed up and or just hamming the downloads/netflix/whatever else at the peak times.
its been rock solid till a couple of days ago, does this add up?
yup, all good until you hit that 100% utilisation mark, then it all goes to sh!t.
Arrgh. I guess this is what I get for gloating about my great speeds. .. :) if they do not increase capacity in a timely manner, i wonder how easy it would be jump ship?
Arrgh. I guess this is what I get for gloating about my great speeds.
No, its what you get for going with Optus.
They were *WELL* known for over subscribing their HFC network resulting in SHIT speeds.
, i wonder how easy it would be jump ship?
for FTTP/Fixed wireless you simply just sing up with another provider, it will be provisioned on the next available UNI-D port alongside the optus service.
once it's up and running then you cancel optus so you have no downtime.
Last Result:
Download Speed: 94923 kbps (11865.4 KB/sec transfer rate)
Upload Speed: 32724 kbps (4090.5 KB/sec transfer rate)
Latency: 28 ms
Jitter: 1 ms
5/12/2016, 7:18:06 AM
This mornings speed...
Just got a note from nbn� informing me I'm ready to sign up to a Sky Muster� satellite service...
I'm 7.5 KM from the CBD by Car and 5 KM by Giant Eagle�.
An aerial fibre rollout ends about 1 KM from my place with about ~20 properties (widely) dispersed in my area still needing coverage. I can see why they want us on satellite (Too Hard�). Should I dare get a quote to extend the aerial rollout? Or even building a node?
For reference, general area is the far end of Lenah Valley Road:
https://www.google.com.
Aerial fibre ends at 357 Lenah Valley Road.
So last night I pulled the pin on optus, they finally decided it was truth time and told me that extra capacity for the 7nwt-4 area was at least a few weeks away and it was badly congested. I asked to terminate, they wanted early termination fees, I said no, they said ok, we will waive them and turned off our connection on the spot. 20 hours later Telstra is connected and I have full steam ahead :)
Check out my Ookla Speedtest result. What's your speed? http://www.speedtest.net/my-result/a/1931839027
http://www.speedtest.net/my-result/a/1931839027
but but but, Optus said it was NBN issues :-P
heh, nice result, enjoy.
This thread seems to have gone very quiet! Here's something that will make everyone feel better!
I moved into a new house in a new street over 6 months ago and I still have no fixed line whatsoever. No copper (like, physically none in the street), and definitely no fibre either. Even better, there are lots of new people in the area and there are no ADSL2+ ports either, so the mobile network is saturated in peak times. I'm in the 7PON nbn area, which is due to start Q2, 2016. So who knows how delayed that is but I'm betting it won't start before the end of June.
And who knows what will happen when NBN comes to doing the rollout. If they're doing FTTN, and come to our street which doesn't have any, are they going to put copper in?! I would hope not but who knows.
It's all the more frustrating because fibre was being laid in 2013 before the election, where I used to live just two streets away.
Hopefully not long now until 7CAM-02 is active- mynbn suggested RFS to be 24/06 but that was as at 31/03 � a lot can happen or not in 2 months.
Anyone know if the RFS has changed in that time?
Hopefully not long now until 7CAM-02 is active- mynbn suggested RFS to be 24/06 but that was as at 31/03 � a lot can happen or not in 2 months.
Anyone know if the RFS has changed in that time?
They were still equipping nodes on Howrah Road (Near the post office) when I drove past on Saturday.
I want to give Telstra a good kick in the guts when it goes live and just pay out my contract and get a decent provider that wont fail nationally 4 times in 4 months. Not to mention their price for their basic 25/5. (I think that is their non speed boost speed) or is it 12/1 without speed boost ??? <Shudder>.
C/Vale is all done, all Three nodes (That I can find on Mockridge road), amazed they haven't been run over, tagged or torched yet ! Still some work in Rokeby I think.
25/5. (I think that is their non speed boost speed) or is it 12/1 without speed boost ??? <Shudder>.
25/5 is their default speed. 12/1 would still be more than triple my current ADSL download speed. At this stage I'd be happy with pretty much anything above that.
At this stage I'd be happy with pretty much anything above that.
Oh tell me about it...., Between 4/1 and 5/1 (on a good day), over 4k's from exchange.
. Not to mention their price for their basic 25/5. (I think that is their non speed boost speed) or is it 12/1 without speed boost ??? <Shudder>.
25/5 is basic for telstra
Talking to them yesterday about plans $99 bundle is decent 1000GB of data ( 500GB base data + 500GB bonus data ), unlimited local, national and mobile calls.
Free Telstra Gateway Max (normally $216) and Telstra TV (normally $109 one off).
24 month contract is the only thing i don't like about it and that plan works out to be $10 cheaper overall than my current home line/broadband cost.
C/Vale is all done, all Three nodes (That I can find on Mockridge road), amazed they haven't been run over, tagged or torched yet ! Still some work in Rokeby I think.
I doubt 3 nodes in enough to cover all of C/Vale 6 would more appropriate from what i've read the aim is to have 60% of residents 400m or under from one.
I doubt 3 nodes in enough to cover all of C/Vale 6 would more appropriate from what i've read the aim is to have 60% of residents 400m or under from one.
I don't know where the others are :), haven't found them yet.
I don't know where the others are :), haven't found them yet.
No idea if there are more just saying there should be ;)
7CAM-02 NBNco listed active date 24 June.
Optus Service quality:
SQ Response: Not Possible
NBN Location ID:LOC00000xxxxxxx
Forecast Optus Serviceability Date *: 30-JUN-2016
* Serviceability based on NBN and Optus planned network rollout which may be subject to change
7NWT-07
First "beige box" in place Otago Bay Road.
I am with Internode NBN . Frustrated with NBN , internode and iiNet both of which are owned by TPG now . No NBN Internet and fibre phone since yesterday afternoon 10th June ! 2016 ! Goes off as if on cue on the weekend and nobody knows whose fault it is ! Back to the stone ages ...
Never had a dropout worth complaining on ADSL 2 and this in 15 days of NBN FTTP !
NBN won't entertain complaints , the ISP is left holding the baby !
No optical signal on NBN box . Not green , not red , just off .
Telstra is doing a lot of digging close by .
If there is no optical signal , does it mean that my NBN is switched off somewhere . Reset attempted . No luck . I have noticed that those with Telstra had NBN installs earlier than me . Now this .... NBN box powers up green , optical remains off , My fibre phone not working either . I am on Richings drive , Youngtown ! No service advisories ! All I get from internode support is a fault ticket lodged and appt for Wednesday !
How to teach these unethical service s, (NBN) a lesson ? Any opinions please
All I get from internode support is a fault ticket lodged and appt for Wednesday !
Monday is a public holiday in Tassy, what more do you want than a 1 business day wait for a tech call out?
. I have noticed that those with Telstra had NBN installs earlier than me .
completely coincidental unfortunately. depends on what appointments are available when the provider places the order. (eg if there was a cancellation of an earlier appointment slot that became available between you ordering and the people with the telstra service ordering)
Telstra is doing a lot of digging close by .
if there was a break in the fibre somewhere/something unplugged you should be seeing a red optical light, not nothing.
fault/bug on NBNs side or faulty NTD perhaps.
My fibre phone not working either
if the NTD doesn't have a link back to the NBN network nothing provided via the ntd will work.
the issue is not with iinet/internode, they can fire up/turn off their UNI-D/UNI-V port, but not the NTDs uplink.
not much you can do but wait until NBN attend.
so is basslink fully repaired, cos I'm still getting mediocre speedtests (used to always be full speed, prior to basslinkgate)
Yes, Tasmania is exporting (or was) electricity, but it all depends on what contract that Internode / TPG have to fulfil with Telstra Wholesale, or what is needed to re instigate their Basslink connection.
ut it all depends on what contract that Internode / TPG have to fulfil with Telstra Wholesale,
It more likely has to do with when tpg/agile/iinet/node etc can book a window of tech time in an exchange to physically patch the links.
It more likely has to do with when tpg/agile/iinet/node etc can book a window of tech time in an exchange to physically patch the links
No exchange patching with backhaul with NBN. Everything uses NBN transit back to the POI where the RSP takes over.
At least that is how I understand it to work.
Fixed wireless tower going up on the hill overlooking Beaconsfield today
No exchange patching with backhaul with NBN. Everything uses NBN transit back to the POI where the RSP takes over.
where did he mention nbn?
where did he mention nbn?
Well the thread is NBN in Tasmania Quentin so I assume people are staying on topic.
7NWT-07 went RFS yesterday. However there has been no change in Service class or on availability from NBN or ISPs.
Does anyone know how long this usually takes?
7NWT-07 went RFS yesterday
RFS date of 28/06/2016 is an estimated date. It could be delayed for a day or 7.
Our area became RFS the day after the estimated date.
Check again later today � you never know your luck.
7NWT-07 has an expected RFS date of 30/6/16 according to the Telstra Wholesale document.
I'm more interested in the lack of map updates around the first FTTN areas, like 7CAM-03, which supposedly went live on the 17th. Also, desperate for more information about the Sandford/Cremorne rollout, which according to the old 3 year schedule should be a) starting to roll out soon and b) be FTTN. The total absence of information has me worried it'll be relegated to satellite...
7CAM-02 was due to go RFS today but has not (never expected it to finish on time)
Thing that has me annoyed is nothing from NBNCo on the service being close to completion no email/letter rather slack imho!
Just got email from finder.com.au saying my address in 7NWT-07 now has SC1. However this is not reflected on their rollout or on NBNCo website
7CAM-02 was due to go RFS today but has not (never expected it to finish on time)
Funny that (Not), NBN were around the Nodes in Clarendon Vale like flies around a homeless person the other day.
7CAM-02 was due to go RFS today but has not
annoyed
You and me both, I've been waiting for this day for a long long time. I wonder what the next RFS date will be?
You and me both, I've been waiting for this day for a long long time. I wonder what the next RFS date will be?
3 Months (LOL), Malcolm gets re-elected in 2 days and watch the Minimum speed guarantee per day drop to 12/1 :)
3 Months (LOL), Malcolm gets re-elected in 2 days and watch the Minimum speed guarantee per day drop to 12/1
D:
Just got email from finder.com.au saying my address in 7NWT-07 now has SC1. However this is not reflected on their rollout or on NBNCo website
Still no change. However I subscribed for NBN plan (wouldn't allow me before) on TPG and it allowed me to proceed with application.
7CAM-02 was due to go RFS today but has not (never expected it to finish on time)
Has gone RFS today! :D
Has gone RFS today! :D
Not according to NBNco's service checker.
I was talking to a tech in 7CAM-02 (at about 7am), and he says that there is NO way it will be ready this month (July), but I do not like his accuracy of the information, given he was trying to tell me I am on a CMUX, which I know is Smelly Bovine stuff, unless the Cmux is 4K's away (Given that is what my modem stats tell me). We shall see, but I cannot see it being live right now, given some of the Node's need cabling replaced because some shoddy workman stripped the wrong cable in the cabinet.
According to Finder it has gone RFS.
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